Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive
From
215 US$
/nat
Priser på Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive
Vælg datoer for at se priser og tilgængelighed
From
215 US$
/nat
Gennemsnitlige månedlige priser
På Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive ligger prisen pr. nat i gennemsnit på 259 US$ i den billigste måned (juni) og 599 US$ i den dyreste måned (april), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| februar | 314 US$ |
| marts | 438 US$ |
| april | 599 US$ |
| maj | 439 US$ |
| juni | 259 US$ |
| juli | 293 US$ |
F
M
A
M
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Dyrest: april (ca. 599 US$)
Billigst: juni (ca. 259 US$)
Om dette overnatningssted
All-inclusive resort with 2 outdoor swimming pools, spa services, and 7 restaurants in Las Terrenas.
Lokation
Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive ligger i Las Terrenas med forbindelse til et shoppingcenter. Stedets naturskønne områder kan opleves med et besøg til Punta Popy Strand og Playa Bonita. Udforsk områdets muligheder for oplevelser på, i og ved vandet såsom fiskeri i nærheden, eller nyd godt af den fri natur ved at kaste dig ud i mulighederne hvad angår ridning.
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Turistservice
Lokation
Carretera Las Terrenas - El Limón Km. 4, Portillo, Las Terrenas, Den Dominikanske Republik
Værelsesmuligheder
4
Junior Suite Superior (1 Adult +1 Child)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
7
King Studio with Sofa Bed
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
1 Sovesofa
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
6
Junior Suite
Værelsesoplysninger
2 Dobbeltsenge
1 Sovesofa
Sover 3
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (3 Adults)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
Sover 3
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
King Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
1 Sovesofa
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (2 Adults + 1 Child)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
Sover 2
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (2 Adults)
Værelsesoplysninger
1 Dobbeltseng
Sover 2
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Standard (1 Adult)
Værelsesoplysninger
1 Dobbeltseng
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Standard (2 Adults)
Værelsesoplysninger
1 Dobbeltseng
Sover 2
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (3 Adults + 1 Child)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
Sover 3
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (2 Adults + 2 Children)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
Sover 2
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (1 Adult)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Budget Double Or Twin Room
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Standard (2 Adults + 1 Child)
Værelsesoplysninger
1 Dobbeltseng
Sover 2
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (1 Adult +2 Children)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Standard (1 Adult + 1 Child)
Værelsesoplysninger
1 Dobbeltseng
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Standard Suite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
1 Sovesofa
Sover 2
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Junior Suite Superior (1 Adult +3 Children)
Værelsesoplysninger
1 Dobbeltseng
1 Sovesofa
527 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
4
Standard (1 Adult + 2 Children)
Værelsesoplysninger
1 Dobbeltseng
237 ft²
Udsigt over haveAltanKlimaanlægPengeskabPrivat badeværelse
Gæsteanmeldelser af Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive
8.2
Meget god
Baseret på 767 verificerede anmeldelser
Hvem overnatter her?
Par
45%
Familie
48%
Gruppe
5%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Bahia Principe Grand El Portillo - All Inclusive roser gæsterne gentagne gange den fantastiske strand, livlig underholdning og generelt venligt personale, mens gentagne kritikpunkter fokuserer på forældede værelser med vedligeholdelsesproblemer, varierende kvalitet af mad og drikke samt operationelle udfordringer.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Bahia Principe Grand El Portillo - All Inclusive roser gæsterne gentagne gange den fantastiske strand, livlig underholdning og generelt venligt personale, mens gentagne kritikpunkter fokuserer på forældede værelser med vedligeholdelsesproblemer, varierende kvalitet af mad og drikke samt operationelle udfordringer.
Flere anmeldelser nævner aircondition, varmt vand, lækager og køleskabe, der ikke fungerer, samt lejlighedsvis skadedyr, hvilket gør oplevelsen på værelset uforudsigelig, selvom nogle bemærker rummelige eller komfortable ophold. Faciliteterne får varme tilbagemeldinger for spaen og aktiviteterne, men poolene og børnevandparken kan føles overfyldte eller trange, liggestole og håndklæder er ofte i mangel, Wi-Fi er svingende, og parkering kan være besværlig. Maden er ofte rigelig med en populær buffet, selvom fluer, søde eller basale drikkevarer, køer og begrænsede reservationer til a la carte-restauranter er tilbagevendende klager. Forvent et smukt strandophold med energisk atmosfære og varierende komfort.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Stranden og underholdningen er fremragende, og spaen får stor ros. Poolene og børnevandparken kan til tider føles overfyldte eller trange; liggestole og håndklæder er i mangel, Wi-Fi-pålideligheden varierer, og parkering kan være begrænset eller uden for matriklen/betalt.
Relaterede gæsteanmeldelser
6
Jossie
1. apr. 2023
·
Overnattede 5 nætter
I have stayed at this chain of hotels several times and always had a great experience until now. The beaches is beautiful, the resort is clean, the location is great, and the food was good. However, this is the 1st resort I've been to that has NO room service, the entertainment was mediocre, and there were never enough beach chairs by the pool on any of the 5 days I was there; since people would put their towels down in the pool chairs at 6am and then disappear. The staff was unhelpful when this was borught to their attention.
I have stayed at this chain of hotels several times and always had a great experience until now. The beaches is beautiful, the resort is clean, the location is great, and the food was good. However, this is the 1st resort I've been to that has NO room service, the entertainment was mediocre, and there were never enough beach chairs by the pool on any of the 5 days I was there; since people would put their towels down in the pool chairs at 6am and then disappear. The staff was unhelpful when this was borught to their attention.
2
lina
31. okt. 2023
·
Overnattede 4 nætter
The AC control was missing and the room was very cold! No parking and we have to pay per every day!
The AC control was missing and the room was very cold! No parking and we have to pay per every day!
10
Argenys
11. aug. 2025
·
Overnattede 4 nætter
The food options were really good and the quality, flavor. The property has internet access anywhere and fast enough speed. The bed is ok, but could be more comfortable, my wife and child does not rest as we hope. In general the hotel is very nice and we can see an operating system working, all staff aligned and work concentrated. They really take care about people’s in the hotel.
The food options were really good and the quality, flavor. The property has internet access anywhere and fast enough speed. The bed is ok, but could be more comfortable, my wife and child does not rest as we hope. In general the hotel is very nice and we can see an operating system working, all staff aligned and work concentrated. They really take care about people’s in the hotel.
2
Maria Luz
18. okt. 2025
·
Overnattede 8 nætter
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
6
Michael Anthony Cianci
4. aug. 2024
·
Overnattede 5 nætter
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
10
Tommy
13. jan. 2023
·
Overnattede 8 nætter
Great experience with good comfort, food, drinks and excellent atmosphere. The Wi-Fi at this hotel is totally crap, with 1-3 Mbit at a non stable connection. The only reason this hotel still receives 5/5 from me is the shining star of this hotel: Lidia at Customer Relations. She really takes pride in making sure the customers are happy and are trying with any means necessary to solve their issues. Every hotel should have a Lidia!
Great experience with good comfort, food, drinks and excellent atmosphere. The Wi-Fi at this hotel is totally crap, with 1-3 Mbit at a non stable connection. The only reason this hotel still receives 5/5 from me is the shining star of this hotel: Lidia at Customer Relations. She really takes pride in making sure the customers are happy and are trying with any means necessary to solve their issues. Every hotel should have a Lidia!
10
Iryna
19. nov. 2025
·
Overnattede 8 nætter
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
4
Cesar
4. aug. 2025
·
Overnattede 3 nætter
Let’s start with the good things, the best you have is your staff, almost everyone was very friendly specially the room attendant, the staff at the buffet as well very friendly,we did not use the pool not even once I believe is just one pool for all that people, just not good for me,the must uncomfortable part is very small parking place near the lobby, the parking was outside and very inconvenient and far I believe for locals like me who goes driving their own car is very inconvenient,we only had acces for one a la cart restaurant, although not impressed with the menu we went to the fish market something like that, we waited like 15 minutes to be taken the order while another family was attended much more faster I believe some how the paid more attention because they were from another country, anyways the best part is when I asked for room service they told me at the lobby the hotel does not offer room service. Definitely not coming any more to this facility or any Bahia principe.
Let’s start with the good things, the best you have is your staff, almost everyone was very friendly specially the room attendant, the staff at the buffet as well very friendly,we did not use the pool not even once I believe is just one pool for all that people, just not good for me,the must uncomfortable part is very small parking place near the lobby, the parking was outside and very inconvenient and far I believe for locals like me who goes driving their own car is very inconvenient,we only had acces for one a la cart restaurant, although not impressed with the menu we went to the fish market something like that, we waited like 15 minutes to be taken the order while another family was attended much more faster I believe some how the paid more attention because they were from another country, anyways the best part is when I asked for room service they told me at the lobby the hotel does not offer room service. Definitely not coming any more to this facility or any Bahia principe.
8
Marcelo
13. okt. 2025
·
Overnattede 3 nætter
Mucho desorden en las piscinas. Dos días tuvieron que cerrarlas incluido el parque de agua. Falta control.
Mucho desorden en las piscinas. Dos días tuvieron que cerrarlas incluido el parque de agua. Falta control.
10
Geovanny Ruiz
25. okt. 2025
·
Overnattede 8 nætter
The property itself is huge with a great entertainment staff. The pool and beach were nice. The food was savory and delicious. Friendly staff.
The property itself is huge with a great entertainment staff. The pool and beach were nice. The food was savory and delicious. Friendly staff.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Anmeldelserne spænder fra meget rene værelser og velholdte områder til gentagne klager over beskidte offentlige toiletter/stier, gamle eller slidte håndklæder/sengetøj og skadedyr (kakkerlakker, lejlighedsvis sengelus) eller skimmelsvamp på badeværelset. Renlighedsstandarderne føles ujævne på tværs af områder og ophold.
Relaterede gæsteanmeldelser
4
Pietrina
9. nov. 2024
·
The property needs an entire renovation. The rooms are old, moldy and rusty. The bathroom especially had a lot of mold and rust. Although our room was cleaned well daily, the floors outside the rooms were never cleaned. The same dirt in the same place every day. The food at the restaurants was terrible and the buffet was constantly full of flies to a point that you couldn't sit and enjoy your meal. Hopefully once the Hyatt takes over this place will see great renovations.
The property needs an entire renovation. The rooms are old, moldy and rusty. The bathroom especially had a lot of mold and rust. Although our room was cleaned well daily, the floors outside the rooms were never cleaned. The same dirt in the same place every day. The food at the restaurants was terrible and the buffet was constantly full of flies to a point that you couldn't sit and enjoy your meal. Hopefully once the Hyatt takes over this place will see great renovations.
2
Maria Luz
18. okt. 2025
·
Overnattede 8 nætter
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
2
GABRIEL
19. okt. 2025
·
Overnattede 9 nætter
Tan malo y tantos problemas sin resolver que pagamos 9 dias y nos fuimos al 3er dia Y a pesar de recoamos diarios y reclamo formal antes de irnos denegaron devolucion siquiera parcial del dinero Sucio a toda hora. Basura x todos lados, baños sucios. Piscina cerrada a diario por “code brown” Falta mantenimiento: puerta, caja seguridad, inodoro, lavamanos cortina y aire acondicionado roto/ pierde/ no funciona- y no lo arreglan. Un dia sin agua caliente. Construccion en el parque sin mencionarlo: El camino de la playa a la habitacion es campo minado de plantas muertas, huecos, cables, trabajadores gritando, escombros, ruido Pesima administracion: abarrotado. Colas para todo- y supuestamente estan al 40% de ocupacion Gente peleando por la comida Luego de tantos problemas sin resolver y hablar a diario con la gerente nos dicen que si hacemos early checkout ellos nos devuelven el dinero- depende de Expedia. Intentan poner motivo “no me gusta”- aclaro que el motivo es la cantidad de problems sin resolver. Me piden firmar que me voy “sin reclamos”- aclaro que me voy PORQUE TENGO RECLAMOS Entonces me dan la opcion de presentar reclamo formal antes de hacer el early checkout y firmar lo que me exigen para poder salir Luego deniegan la devolución (ni siquiera parcial)
Tan malo y tantos problemas sin resolver que pagamos 9 dias y nos fuimos al 3er dia Y a pesar de recoamos diarios y reclamo formal antes de irnos denegaron devolucion siquiera parcial del dinero Sucio a toda hora. Basura x todos lados, baños sucios. Piscina cerrada a diario por “code brown” Falta mantenimiento: puerta, caja seguridad, inodoro, lavamanos cortina y aire acondicionado roto/ pierde/ no funciona- y no lo arreglan. Un dia sin agua caliente. Construccion en el parque sin mencionarlo: El camino de la playa a la habitacion es campo minado de plantas muertas, huecos, cables, trabajadores gritando, escombros, ruido Pesima administracion: abarrotado. Colas para todo- y supuestamente estan al 40% de ocupacion Gente peleando por la comida Luego de tantos problemas sin resolver y hablar a diario con la gerente nos dicen que si hacemos early checkout ellos nos devuelven el dinero- depende de Expedia. Intentan poner motivo “no me gusta”- aclaro que el motivo es la cantidad de problems sin resolver. Me piden firmar que me voy “sin reclamos”- aclaro que me voy PORQUE TENGO RECLAMOS Entonces me dan la opcion de presentar reclamo formal antes de hacer el early checkout y firmar lo que me exigen para poder salir Luego deniegan la devolución (ni siquiera parcial)
10
Iryna
19. nov. 2025
·
Overnattede 8 nætter
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
8
sonia
27. nov. 2023
·
Overnattede 4 nætter
I liked the workers, service is excellent. No internet in the room until the last day. Showers in the bathroom needs a deep cleaning on the walls. FOOD is great! Thanks!
I liked the workers, service is excellent. No internet in the room until the last day. Showers in the bathroom needs a deep cleaning on the walls. FOOD is great! Thanks!
4
Raiko San
22. jun. 2025
·
Overnattede 6 nætter
El hotel en general necesita un upgrade pq ya se ve muy viejo sobre todo en las habitaciones las toallas de playa está casi todas rotas y las de la habitación están empercudidas
El hotel en general necesita un upgrade pq ya se ve muy viejo sobre todo en las habitaciones las toallas de playa está casi todas rotas y las de la habitación están empercudidas
8
Jinette
7. nov. 2025
·
Overnattede 3 nætter
Fue una muy buena experiencia aunque con algunas incomodidades , el personal excelente la limpieza excelente la comida super siempre con mucha variedad y buenas atenciones de todo el personal del hotel , siempre amable y con una sonrisa . Algo que si me hizo incomodar un poco reporte el refigerador de la habitación desde el dia que llegue ya que este no funcionaba y yo estaba con mi hijo el cual tenia leche y medicamentos que necesitaba tener en temperatura fria pues nunca fueron a cambiarla ni ponerla en funcionamiento y llegue hacer mas de 3 reportes deberian tener mas cuidado y estar al pendiente al personal que esta para mantenimiento . Despues de ahi todo fue excelente y volveria en un futuro.
Fue una muy buena experiencia aunque con algunas incomodidades , el personal excelente la limpieza excelente la comida super siempre con mucha variedad y buenas atenciones de todo el personal del hotel , siempre amable y con una sonrisa . Algo que si me hizo incomodar un poco reporte el refigerador de la habitación desde el dia que llegue ya que este no funcionaba y yo estaba con mi hijo el cual tenia leche y medicamentos que necesitaba tener en temperatura fria pues nunca fueron a cambiarla ni ponerla en funcionamiento y llegue hacer mas de 3 reportes deberian tener mas cuidado y estar al pendiente al personal que esta para mantenimiento . Despues de ahi todo fue excelente y volveria en un futuro.
8
Teresa
13. mar. 2025
·
Overnattede 7 nætter
We were in a standard room which was clean except there were some roaches when we checked in. They fumigated room and only saw 1 more insect the rest of stay. Did not receive my free bottle of spirits upon check in even though I showed them from booking that I was entitled to it. Entertainment was awesome, they really worked hard. Wait staff was friendly but most mornings got my own coffee and water. Food was great
We were in a standard room which was clean except there were some roaches when we checked in. They fumigated room and only saw 1 more insect the rest of stay. Did not receive my free bottle of spirits upon check in even though I showed them from booking that I was entitled to it. Entertainment was awesome, they really worked hard. Wait staff was friendly but most mornings got my own coffee and water. Food was great
8
Jenny
1. mar. 2025
·
Overnattede 4 nætter
Me gusta mucho este hotel pero las habitaciones ya no están en buen estado las sábanas y toallas están muy viejas y se ven sucias en lo demás está bien
Me gusta mucho este hotel pero las habitaciones ya no están en buen estado las sábanas y toallas están muy viejas y se ven sucias en lo demás está bien
6
Juan Tomás
15. dec. 2024
·
Overnattede 3 nætter
This hotel is not at the 5 star level; If they had it at the beginning, they have let it degrade over time due to the lack of competition since there are few "all-inclusive" hotels in the area. To improve, they must prevent the client from encountering unpleasant experiences in the rooms (water licks that wet the bathroom; cockroaches (we killed 4, 3 small and 1 large).
This hotel is not at the 5 star level; If they had it at the beginning, they have let it degrade over time due to the lack of competition since there are few "all-inclusive" hotels in the area. To improve, they must prevent the client from encountering unpleasant experiences in the rooms (water licks that wet the bathroom; cockroaches (we killed 4, 3 small and 1 large).
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Værelser
Mange værelser føles forældede og trænger til vedligeholdelse, med hyppige problemer såsom svag aircondition, problemer med varmt vand, lækager og defekte køleskabe, plus lejlighedsvis støj og komfortproblemer. Nogle gæster fandt dog værelserne rummelige eller sengene behagelige.
Relaterede gæsteanmeldelser
4
Damavel
22. jun. 2025
·
Overnattede 3 nætter
Las instalaciones de uso común, como restaurantes, piscina, playa estaban en muy buenas condiciones y muy bien mantenidos, en cambio las habitaciones no estaban de igual forma, eran viejas y con mobiliario antiguo, el aire acondicionado nunca funcionó y por más que fue reportado este no mejoró, propuse un cambio de habitación y no fue concedido. Para los restaurantes con reserva, solo permiten una reserva cada 3 noches y esto no es informado en expedía ni en el momento del check in. En este hotel no tuve la experiencia que siempre he tenido en la cadena Bahía Príncipe, que siempre ha sido excepcional. En cuanto al servicio de los colaboradores, es inestable, algunos dan un muy buen servicio y otros simplemente NO. Definitivamente no recomendaría este hotel :(
Las instalaciones de uso común, como restaurantes, piscina, playa estaban en muy buenas condiciones y muy bien mantenidos, en cambio las habitaciones no estaban de igual forma, eran viejas y con mobiliario antiguo, el aire acondicionado nunca funcionó y por más que fue reportado este no mejoró, propuse un cambio de habitación y no fue concedido. Para los restaurantes con reserva, solo permiten una reserva cada 3 noches y esto no es informado en expedía ni en el momento del check in. En este hotel no tuve la experiencia que siempre he tenido en la cadena Bahía Príncipe, que siempre ha sido excepcional. En cuanto al servicio de los colaboradores, es inestable, algunos dan un muy buen servicio y otros simplemente NO. Definitivamente no recomendaría este hotel :(
6
Yocasta
15. aug. 2025
·
Overnattede 3 nætter
The property is old and deteriorated. Their policy in children above age of 12 paying as an adult is unreasonable. You pay higher price with no added benefits. The chefs in the buffet are excellent and accommodating. They prioritized my daughter’s allergy at all time. That was the best part. There is however an abundance of cats, dogs and ducks throughout the property. Not what I expected- having to jump over cats to access my room. The property is old and the room is falling apart- and that’s considering I was placed in a VIP room. My family member’s AC failed and had to change rooms. The service is excellent, but the hotel needs a makeover. The people were great. It was okay, but probably not returning to this hotel in the future.
The property is old and deteriorated. Their policy in children above age of 12 paying as an adult is unreasonable. You pay higher price with no added benefits. The chefs in the buffet are excellent and accommodating. They prioritized my daughter’s allergy at all time. That was the best part. There is however an abundance of cats, dogs and ducks throughout the property. Not what I expected- having to jump over cats to access my room. The property is old and the room is falling apart- and that’s considering I was placed in a VIP room. My family member’s AC failed and had to change rooms. The service is excellent, but the hotel needs a makeover. The people were great. It was okay, but probably not returning to this hotel in the future.
6
Melyna
22. jun. 2025
·
Overnattede 3 nætter
The property was ok. The food was ok. There were termites in our room and on the bed due to the cheap wood used on the furniture. The staff took care of it right away but I don’t plan on staying here during our next visit to Las Terrenas. The pool was the best part.
The property was ok. The food was ok. There were termites in our room and on the bed due to the cheap wood used on the furniture. The staff took care of it right away but I don’t plan on staying here during our next visit to Las Terrenas. The pool was the best part.
6
Paul E
10. okt. 2025
·
Overnattede 3 nætter
We've visited this hotel a few times, mostly because we like the surrounding area of Las Terrenas and its pretty well the only all inclusive hotel in the area. On this visit the food was slightly above average. The room had issues with the hot water and air conditioning control and the fridge leaking water on the floor which we just put up with. At least the room was clean and the bed was comfortable. The staff at reception were very friendly and helpful. There were a few bar tenders that were cold, but the majority were friendly. We found around half the staff serving in the dining room weren't very friendly and got in little arguments. If there were two things this hotel needed to improve, it would be conducting a calendar fixed scheduled maintenance in each and every room to make sure everything works right and old and broken items are replaced. The second would be to have bar and dining room staff that are consistently friendly.
We've visited this hotel a few times, mostly because we like the surrounding area of Las Terrenas and its pretty well the only all inclusive hotel in the area. On this visit the food was slightly above average. The room had issues with the hot water and air conditioning control and the fridge leaking water on the floor which we just put up with. At least the room was clean and the bed was comfortable. The staff at reception were very friendly and helpful. There were a few bar tenders that were cold, but the majority were friendly. We found around half the staff serving in the dining room weren't very friendly and got in little arguments. If there were two things this hotel needed to improve, it would be conducting a calendar fixed scheduled maintenance in each and every room to make sure everything works right and old and broken items are replaced. The second would be to have bar and dining room staff that are consistently friendly.
8
Henry
9. aug. 2024
·
Overnattede 4 nætter
This is the second time coming to this resort. The place is still beautiful and the entertainment is better. However the comfort of the beds and pillows in the room need to improve. The bed was too hard and stiff. The pillows were too hard as well. Every morning I woke up with body aches from the bed. The quality of the food decreased a little this time. Not a lot of variety of good food at the Buffet. Overall the experience be was good. The beach and pool are beautiful.
This is the second time coming to this resort. The place is still beautiful and the entertainment is better. However the comfort of the beds and pillows in the room need to improve. The bed was too hard and stiff. The pillows were too hard as well. Every morning I woke up with body aches from the bed. The quality of the food decreased a little this time. Not a lot of variety of good food at the Buffet. Overall the experience be was good. The beach and pool are beautiful.
8
sarah
29. sep. 2025
·
Overnattede 7 nætter
Certaine chambre on besoin d’être rénovée en urgence (punaise de lit…je me suis fait massacrer…)la robinetterie dans les salle de bain plein de calcaire sinon la nourriture rien à redire et le cadre est magnifique
Certaine chambre on besoin d’être rénovée en urgence (punaise de lit…je me suis fait massacrer…)la robinetterie dans les salle de bain plein de calcaire sinon la nourriture rien à redire et le cadre est magnifique
8
Queennie
9. apr. 2023
·
Overnattede 6 nætter
The hotel needs to upgrade. The hotel room door was broken and cannot be closed. This is unacceptable. It was wasting my time to chased after the service desk to change the room.
The hotel needs to upgrade. The hotel room door was broken and cannot be closed. This is unacceptable. It was wasting my time to chased after the service desk to change the room.
2
milagros garcia
29. okt. 2024
·
Overnattede 10 nætter
No me gustó la habitación, muy vieja y el baño horrible
No me gustó la habitación, muy vieja y el baño horrible
6
Elsa
22. okt. 2023
·
Overnattede 3 nætter
Staff was friendly. No complaints from the food. It’s just the place needs updating. The ac barely kept room cool. Just overall worn out and old looking.
Staff was friendly. No complaints from the food. It’s just the place needs updating. The ac barely kept room cool. Just overall worn out and old looking.
6
CRISTOBAL
2. apr. 2025
·
Overnattede 3 nætter
Property is dated and not properly maintained. Food and staff are okay but bathrooms and rooms need to be updated.
Property is dated and not properly maintained. Food and staff are okay but bathrooms and rooms need to be updated.
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Service
Personalet beskrives ofte som venligt, energisk og hjælpsomt, med fremragende underholdning og god betjening i nogle af restauranterne og barerne. Flere anmeldelser nævner dog ujævn service, langsom reaktion på vedligeholdelsesanmodninger, uorganiseret check-in og strenge begrænsninger for reservationer til restauranter.
Relaterede gæsteanmeldelser
10
Miguel Angel
8. jul. 2023
·
Overnattede 3 nætter
Very nice hotel our family make sure every year we include our stay on our vacations, highly recommended! Special thanks to Jose at the pool bar and Junior at the beach bar, amazing service.
Very nice hotel our family make sure every year we include our stay on our vacations, highly recommended! Special thanks to Jose at the pool bar and Junior at the beach bar, amazing service.
10
Jailene
17. aug. 2024
·
Overnattede 5 nætter
I just want to shout out Pablo, one of the waiters by the pool bar who was absolutely amazing! The entire 5 days of my stay he had the same energy, extremely welcoming, and providing excellent service the entire time at the pool everyday. If I come back it would solely be to receive service from him. I want to also shoutout Rafael at the Brazilian restaurant who brought the most amazing energy and service! These workers truly make the experience an unforgettable one! The Brazilian restaurant was amazing as well!
I just want to shout out Pablo, one of the waiters by the pool bar who was absolutely amazing! The entire 5 days of my stay he had the same energy, extremely welcoming, and providing excellent service the entire time at the pool everyday. If I come back it would solely be to receive service from him. I want to also shoutout Rafael at the Brazilian restaurant who brought the most amazing energy and service! These workers truly make the experience an unforgettable one! The Brazilian restaurant was amazing as well!
10
Alejandra
30. nov. 2025
·
Overnattede 6 nætter
The staff were very friendly and respectful. I have to say that the rooms need an update specially the bathrooms. The food was also really good. All activities were fun and the beach was incredible.
The staff were very friendly and respectful. I have to say that the rooms need an update specially the bathrooms. The food was also really good. All activities were fun and the beach was incredible.
2
Andy
14. nov. 2023
·
Overnattede 3 nætter
The poor service at the front desk and guest service representative. They are so rude and there is a lack of real customer service.
The poor service at the front desk and guest service representative. They are so rude and there is a lack of real customer service.
2
Kassandra
24. feb. 2024
·
The hotel overall was a mediocre experience. The room was beautiful and was always cleaned very well. The hotel itself was pretty clean and and had lots of variety to offer in terms of food, drinks, activities, and different restaurants. However with all those amazing things the most important thing to me is staff treatment and how I was being treated as a guest. The staff was not very nice at all and a lot of them had many attitudes that were not pleasant. A lot of the waiters kicked us out of different restaurants for variety of reasons that didn’t make any sense to us and we understood some of them but the way situations were handled were very unpleasant and rude. We also decided to leave the hotel and discover the outskirts of the hotel and we left the hotel for 8 hours just to come back and find out our hotel room was left open for 8 hours after the cleaning ladies went in. We had a lot of valuable stuff in there and were schocked on how the room was left open. After trying to speak with a manager multiple times they didn’t want to let us speak with them and we had to basically force our way and they didn’t offer any help or solutions. We also had some trouble with the people in the front gate where they saw our car leave the hotel multiple times and they were being very ignorant and unpleasant about us coming in and out of the resort. Sometimes they didn’t want to let us in and sometimes they did so it was a whole mess.
The hotel overall was a mediocre experience. The room was beautiful and was always cleaned very well. The hotel itself was pretty clean and and had lots of variety to offer in terms of food, drinks, activities, and different restaurants. However with all those amazing things the most important thing to me is staff treatment and how I was being treated as a guest. The staff was not very nice at all and a lot of them had many attitudes that were not pleasant. A lot of the waiters kicked us out of different restaurants for variety of reasons that didn’t make any sense to us and we understood some of them but the way situations were handled were very unpleasant and rude. We also decided to leave the hotel and discover the outskirts of the hotel and we left the hotel for 8 hours just to come back and find out our hotel room was left open for 8 hours after the cleaning ladies went in. We had a lot of valuable stuff in there and were schocked on how the room was left open. After trying to speak with a manager multiple times they didn’t want to let us speak with them and we had to basically force our way and they didn’t offer any help or solutions. We also had some trouble with the people in the front gate where they saw our car leave the hotel multiple times and they were being very ignorant and unpleasant about us coming in and out of the resort. Sometimes they didn’t want to let us in and sometimes they did so it was a whole mess.
8
CATHERINE
21. jun. 2023
·
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
10
Claudia
16. okt. 2023
·
Overnattede 5 nætter
We always have a great time at Bahia Portillo. Staff are very friendly and food is always good...
We always have a great time at Bahia Portillo. Staff are very friendly and food is always good...
10
nathalie
25. jul. 2023
·
Overnattede 7 nætter
Our family had an amazing time the staff was so friendly and welcoming we didn’t want to leave. Adrian in the front desk was so helpful and made us feel like family. He helped with our check in and check out we were in a rush and needed help with a broken luggage and he made sure to send us help right away. We look forward to planning a trip next year. Only negative comment we had was with our laundry we waited a long time for the bag then waited some more for the laundry list that has to be filled out. I spoke to an agent who assured they would prioritize it as we were leaving next day when I got to the room at night the room was clean and the laundry bag was still next to the door with the laundry list still attached which was disappointing . Other than that everything was amazing.
Our family had an amazing time the staff was so friendly and welcoming we didn’t want to leave. Adrian in the front desk was so helpful and made us feel like family. He helped with our check in and check out we were in a rush and needed help with a broken luggage and he made sure to send us help right away. We look forward to planning a trip next year. Only negative comment we had was with our laundry we waited a long time for the bag then waited some more for the laundry list that has to be filled out. I spoke to an agent who assured they would prioritize it as we were leaving next day when I got to the room at night the room was clean and the laundry bag was still next to the door with the laundry list still attached which was disappointing . Other than that everything was amazing.
8
Jose
13. sep. 2023
·
Overnattede 3 nætter
Check in and out with Orlenny was very professional and courteous. She was truly AMAZING. Resort could benefit from having more staff at buffet, poolside, and beach.
Check in and out with Orlenny was very professional and courteous. She was truly AMAZING. Resort could benefit from having more staff at buffet, poolside, and beach.
4
Daynes
13. jul. 2024
·
Overnattede 4 nætter
I’ve been to more than a handful of resorts including others in the Dominican Republic and the hospitality here was not great. When we arrived we were not received with a drinking or anything at all. The people in the front desk were probably some of the only people that were friendly at the resort. To start, they put us in a room that was disgusting, the tub looked like it hadn’t been washed in days and on top of that the air conditioner didn’t work. I reported this about 4 times before they finally switched our rooms. Also, the room phone didn’t work so I had to walk to the lobby every time to report this. The reason for our trip was to celebrate my son and mom’s birthday which they can clearly see on their passports and they did nothing to acknowledge it not even a happy birthday. The entertainment staff needed more energy they were either half asleep or missing. The shows were boring and lacked energy. There was also no one walking around the pool or beach asking if you wanted a drink or anything, you’d have to go to the bar yourself. In the buffet it would take like 20 min for someone to bring you water and another 20 min just to ask what you’d want to drink. All the employees with the exception of a few, did not look like they wanted to be there, no one was excited to see anyone we’d say hello and would be ignored. There were times we’d ask questions and no one would know the answer or give unclear directions. If you’re expecting 5 star service this is not the place.
I’ve been to more than a handful of resorts including others in the Dominican Republic and the hospitality here was not great. When we arrived we were not received with a drinking or anything at all. The people in the front desk were probably some of the only people that were friendly at the resort. To start, they put us in a room that was disgusting, the tub looked like it hadn’t been washed in days and on top of that the air conditioner didn’t work. I reported this about 4 times before they finally switched our rooms. Also, the room phone didn’t work so I had to walk to the lobby every time to report this. The reason for our trip was to celebrate my son and mom’s birthday which they can clearly see on their passports and they did nothing to acknowledge it not even a happy birthday. The entertainment staff needed more energy they were either half asleep or missing. The shows were boring and lacked energy. There was also no one walking around the pool or beach asking if you wanted a drink or anything, you’d have to go to the bar yourself. In the buffet it would take like 20 min for someone to bring you water and another 20 min just to ask what you’d want to drink. All the employees with the exception of a few, did not look like they wanted to be there, no one was excited to see anyone we’d say hello and would be ignored. There were times we’d ask questions and no one would know the answer or give unclear directions. If you’re expecting 5 star service this is not the place.
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Lokation
Smuk strand med roligt, klart vand er en stor attraktion. Resortet er noget isoleret - cirka to timer fra lufthavnen - med begrænsede nærliggende aktiviteter og visse rapporter om dyre eller hotelarrangerede taxaer.
Relaterede gæsteanmeldelser
10
james
28. sep. 2025
·
Overnattede 3 nætter
The Hotel was worth the price, but the location was isolated, and the food and drink were good
The Hotel was worth the price, but the location was isolated, and the food and drink were good
10
Gerald
6. apr. 2025
·
Overnattede 10 nætter
Proximity to restaurants and beach.
Proximity to restaurants and beach.
10
Quentin
20. mar. 2025
·
Overnattede 5 nætter
L'hotel en lui meme etait tres bien, repas tres bon, personnel competent, locaux propre, belle plage ect... Seul insatisfaction sur l'emplacement de l'hotel qui est loin de las terennas et mal deservit. Nous avons eu l'impression que l'hotel faisait tout pour nous garder a l'hotel car pour 12km aller/retour ils nous proposer un servkce taxi a 70 euros. En sortant un taxi nous a prit pour 7euros (l'accueil de l'otel s'est caché de nous le dire) ... Cettains toutistes sont malheuresement pas respectueux du personnels ... Bonne adresse 😇
L'hotel en lui meme etait tres bien, repas tres bon, personnel competent, locaux propre, belle plage ect... Seul insatisfaction sur l'emplacement de l'hotel qui est loin de las terennas et mal deservit. Nous avons eu l'impression que l'hotel faisait tout pour nous garder a l'hotel car pour 12km aller/retour ils nous proposer un servkce taxi a 70 euros. En sortant un taxi nous a prit pour 7euros (l'accueil de l'otel s'est caché de nous le dire) ... Cettains toutistes sont malheuresement pas respectueux du personnels ... Bonne adresse 😇
10
Ramon
12. jul. 2024
·
Overnattede 4 nætter
Great hotel for the price. Wish they had more pools but really good service and the excursions they offered are a must do! Highly recommend this hotel
Great hotel for the price. Wish they had more pools but really good service and the excursions they offered are a must do! Highly recommend this hotel
10
Lissette
7. sep. 2024
·
Overnattede 3 nætter
Beautiful property and beach was prestine. The staff were all lovely. We had a great time! Samana is beautiful ❤️
Beautiful property and beach was prestine. The staff were all lovely. We had a great time! Samana is beautiful ❤️
6
Darleen
30. sep. 2025
·
Overnattede 3 nætter
Outside areas was great. Great bar and entertainment, beach was nice. Did not like the limited dining options and can use some updating. Not much in the area to do
Outside areas was great. Great bar and entertainment, beach was nice. Did not like the limited dining options and can use some updating. Not much in the area to do
8
Kim Anh Thi
8. jul. 2024
·
Overnattede 5 nætter
My return flight on the actual day ended up being sooner than the original one from my booking. Since the resort was 2 hours away from the airport, this change made it quite stressful to get to the airport. We still made it but by a hair as we were the last one to board, thanks to our driver and the airport staff.
My return flight on the actual day ended up being sooner than the original one from my booking. Since the resort was 2 hours away from the airport, this change made it quite stressful to get to the airport. We still made it but by a hair as we were the last one to board, thanks to our driver and the airport staff.
10
Christian
7. jan. 2023
·
Overnattede 19.357 nætter
There is a good variety of food and good quality, the buffet did not disappoint. Entertaining was great, loved the silence party it was fun, staff are very friendly and charismatic full of energy and the theater was also enjoyable. In reception Liliana was very helpful all the time, a thousand thanks. The beach area is beautiful and you can take long walks to the side of the beach and have peace and quite, basically the beach for yourself. Difficult to move around the town if you do not have your own transportation but the hotel can call you a taxi.
There is a good variety of food and good quality, the buffet did not disappoint. Entertaining was great, loved the silence party it was fun, staff are very friendly and charismatic full of energy and the theater was also enjoyable. In reception Liliana was very helpful all the time, a thousand thanks. The beach area is beautiful and you can take long walks to the side of the beach and have peace and quite, basically the beach for yourself. Difficult to move around the town if you do not have your own transportation but the hotel can call you a taxi.
10
Ileana R
29. jun. 2024
·
Overnattede 7 nætter
Beautiful beach
Beautiful beach
10
anyela
6. jul. 2024
·
Overnattede 3 nætter
The beach was beautiful. The power went off two times.
The beach was beautiful. The power went off two times.
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Spisning
Buffeten er ofte rigelig og velsmagende, og nogle specialrestauranter nydes. Almindelige negative punkter omfatter fluer i buffeten, gennemsnitlige eller kedelige retter, meget søde/basale drikkevarer, køer og stramme kvoter til a la carte-reservationer.
Relaterede gæsteanmeldelser
10
José
11. nov. 2025
·
Overnattede 7 nætter
Bar needs to be improved cocktails are too sweet they use sugar stead the real ingredient to prepared drink. Example I asked for a long isla ice tea, they didn’t use the real ingredient to make the drink I returned because it was too sweet. Not quality drinks, however I don’t think the bartender have the necessary ingredients.
Bar needs to be improved cocktails are too sweet they use sugar stead the real ingredient to prepared drink. Example I asked for a long isla ice tea, they didn’t use the real ingredient to make the drink I returned because it was too sweet. Not quality drinks, however I don’t think the bartender have the necessary ingredients.
8
nancy
12. dec. 2021
·
Overnattede 10 nætter
Acabamos de regresar del hotel Bahía P. El Portillo en Samaná. Hotel muy lindo, destaco la limpieza. Tal vez la comida no se destaca al igual que los tragos pero nunca falta, pollo, pescado, pastas y carne. De todos modos Hotel recomendable.
Acabamos de regresar del hotel Bahía P. El Portillo en Samaná. Hotel muy lindo, destaco la limpieza. Tal vez la comida no se destaca al igual que los tragos pero nunca falta, pollo, pescado, pastas y carne. De todos modos Hotel recomendable.
8
Jonathan
3. jul. 2025
·
Overnattede 6 nætter
Check in was very easy. Make reservations ahead of time for dinner. Only allowed 3 reservations? A little weird. Dinners were very good. A lot of flies present in buffet area. A little gross. Family did enjoy stay a lot. Have two young kids who enjoyed trip as well.
Check in was very easy. Make reservations ahead of time for dinner. Only allowed 3 reservations? A little weird. Dinners were very good. A lot of flies present in buffet area. A little gross. Family did enjoy stay a lot. Have two young kids who enjoyed trip as well.
10
Eduardo
5. jul. 2025
·
Overnattede 3 nætter
Everything is beautiful organized. Food is excellent.
Everything is beautiful organized. Food is excellent.
8
Tomas
26. jan. 2022
·
Overnattede 3 nætter
Todo muy bien, el hotel, la playa, las comidas. Por mejorar la selección de bebidas que es básica, para beber algo mejor había que pagar.
Todo muy bien, el hotel, la playa, las comidas. Por mejorar la selección de bebidas que es básica, para beber algo mejor había que pagar.
8
CATHERINE
21. jun. 2023
·
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
6
Michael Anthony Cianci
4. aug. 2024
·
Overnattede 5 nætter
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
10
Carlos
3. sep. 2023
·
Overnattede 3 nætter
Didnt like the fact that you only get one day of a La carte restaurants in a 3 nights stay. Not good.
Didnt like the fact that you only get one day of a La carte restaurants in a 3 nights stay. Not good.
8
Christian
17. aug. 2025
·
Overnattede 3 nætter
Great hotel overall. Buffet food was good but not great, the restaurants that you make reservations with are the better option for dinner.
Great hotel overall. Buffet food was good but not great, the restaurants that you make reservations with are the better option for dinner.
6
Erlyn
3. jun. 2024
·
Overnattede 3 nætter
This is not a 5star hotel. The food and drink quality was not good, the amenities poor, etc
This is not a 5star hotel. The food and drink quality was not good, the amenities poor, etc
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10
Edison
sidste uge
·
Overnattede 4 nætter
Clean room and daily housekeeping. Staff very friendly and accommodating. Food was excellent with different options to choose from. Overall super recommend this place.
Clean room and daily housekeeping. Staff very friendly and accommodating. Food was excellent with different options to choose from. Overall super recommend this place.
8
Augusto
24. aug. 2026
·
Overnattede 3 nætter
This hotel needs an update. Bathroom area needs a refresh, especially the shower stall. The TV in the bedroom was a 29" diagonal, too small for today's standards. The Buffett offerings were good, the food quality was average. Don't order fruit juices at lunch or dinner, you will receive concentrated beverages not natural fruit juices. The front desk staff, the cleaning staff and the rest of the hotel personnell did a great job making you fell wellcomed. The location of this hotel is great. I thought the general pool was too small for the amount of guests that were registered during our visit.
This hotel needs an update. Bathroom area needs a refresh, especially the shower stall. The TV in the bedroom was a 29" diagonal, too small for today's standards. The Buffett offerings were good, the food quality was average. Don't order fruit juices at lunch or dinner, you will receive concentrated beverages not natural fruit juices. The front desk staff, the cleaning staff and the rest of the hotel personnell did a great job making you fell wellcomed. The location of this hotel is great. I thought the general pool was too small for the amount of guests that were registered during our visit.
4
Adelson
23. aug. 2026
·
Overnattede 3 nætter
Need maintenance overall.
Need maintenance overall.
10
Miguel
14. jul. 2026
·
Overnattede 6 nætter
Todo perfecto
Todo perfecto
10
Eslin G
14. jul. 2026
·
Overnattede 4 nætter
El hotel es muy bonito y el personal muy atento y amable
El hotel es muy bonito y el personal muy atento y amable
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Priser for kommende datoer
oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
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Indtjekning skal udføres af en person, på mindst 18 år.
Virksomhedsoplysninger
Overnatningsstedets registreringsnummer 1985
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Turistservice
Generelt
Restaurant
Ikkerygerværelser
Sauna
Spa/Jacuzzi
Massage
Solarie
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Picnic-område/Borde
Morgenmad på værelset
Familierum
Beach Sun Loungers
Snack Bar/Deli
Serviceydelser
Forretningscenter
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Cykeludlejning
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Aktiviteter
Swimmingpool
Tennisbaner
Have
Strand - i nærheden
Dykning
Windsurfing
Cykling
Billiard
Fiskeri
Minigolf
Ridning
Legeplads
Kanotur
Børnepool
Udendørs pool
Livemusik
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Transport til/Fra lufthavn
Gratis parkering
Ladestation til elbil
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi