Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive
From
215 US$
/ noche
Precios para Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive
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From
215 US$
/ noche
Precios medios mensuales
En Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive, los precios por noche son de 259 US$ de media en el mes más barato (junio) y de 599 US$ en el mes más caro (abril), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| febrero | 314 US$ |
| marzo | 438 US$ |
| abril | 599 US$ |
| mayo | 439 US$ |
| junio | 259 US$ |
| julio | 293 US$ |
F
M
A
M
J
J
Más caro: abril (aprox. 599 US$)
Más barato: junio (aprox. 259 US$)
Acerca de esta propiedad
Resort todo incluido con 2 piscinas al aire libre, servicios de spa y 7 restaurantes en Las Terrenas.
Ubicación
Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive se encuentra en Las Terrenas y cuenta con fácil acceso a un centro comercial. Si quieres sumergirte en la belleza natural de la región, acércate a Playa Punta Popy o a Playa Bonita. Descubre todas las actividades acuáticas que podrás hacer en la zona (por ejemplo, pesca); además tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones como la equitación.
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Mostrador turístico
Ubicación
Carretera Las Terrenas - El Limón Km. 4, Portillo, Las Terrenas, República Dominicana
Opciones de habitación
4
Junior Suite Superior (1 Adult +1 Child)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
7
King Studio with Sofa Bed
Detalles de la oferta
1 Cama Doble Extragrande
1 Sofá Cama
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
6
Junior Suite
Detalles de la oferta
2 Camas Dobles
1 Sofá Cama
Capacidad: 3
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Junior Suite Superior (3 Adults)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
Capacidad: 3
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
1 King Bed Suite 2 ADULTS
Detalles de la oferta
1 Cama Doble Extragrande
1 Sofá Cama
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Junior Suite Superior (2 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
Capacidad: 2
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Superior Junior Suite
Detalles de la oferta
1 Cama Doble
Capacidad: 2
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Habitación Individual Estándar
Detalles de la oferta
1 Cama Doble
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Habitación Estándar
Detalles de la oferta
1 Cama Doble
Capacidad: 2
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Junior Suite Superior (3 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
Capacidad: 3
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Junior Suite Superior (2 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
Capacidad: 2
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Junior Suite Superior (1 Adult)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Habitación ECONOMY
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
STANDARD 2 ADULTS 1 CHILD
Detalles de la oferta
1 Cama Doble
Capacidad: 2
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Junior Suite Superior (1 Adult +2 Children)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
STANDARD 1 ADULT 1 CHILD
Detalles de la oferta
1 Cama Doble
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Standard Suite
Detalles de la oferta
1 Cama Doble Extragrande
1 Sofá Cama
Capacidad: 2
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
Junior Suite Superior (1 Adult +3 Children)
Detalles de la oferta
1 Cama Doble
1 Sofá Cama
527 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
4
STANDARD 1 ADULT 2 CHILDREN
Detalles de la oferta
1 Cama Doble
237 ft²
Vista al jardínBalcónAire acondicionadoCaja de seguridadBaño privado
Reseñas de los huéspedes sobre Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive
8.2
Muy bueno
Basado en 767 comentarios verificados
¿Quién se queda aquí?
Pareja
45%
Familia
48%
Grupo
5%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Bahia Principe Grand El Portillo - Todo Incluido, los huéspedes elogian constantemente la hermosa playa, el animado entretenimiento y, en general, el personal amable, mientras que las críticas recurrentes se centran en habitaciones anticuadas con problemas de mantenimiento, calidad mixta de la comida y la bebida, e inconvenientes operativos.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Bahia Principe Grand El Portillo - Todo Incluido, los huéspedes elogian constantemente la hermosa playa, el animado entretenimiento y, en general, el personal amable, mientras que las críticas recurrentes se centran en habitaciones anticuadas con problemas de mantenimiento, calidad mixta de la comida y la bebida, e inconvenientes operativos.
Muchas reseñas mencionan problemas con el aire acondicionado, el agua caliente, filtraciones y neveras que no funcionan, además de la presencia ocasional de plagas, lo que hace que la experiencia en la habitación sea inconsistente, aunque algunos señalan que las estancias son espaciosas o cómodas. Las instalaciones reciben comentarios positivos por el spa y las actividades, pero las piscinas y el parque acuático infantil pueden estar llenos o ser pequeños, escasean las tumbonas y toallas, la conexión Wi-Fi es variable y el aparcamiento puede ser inconveniente. La oferta gastronómica suele ser abundante, con un buffet popular, aunque las moscas, las bebidas demasiado dulces o básicas, las colas y las reservas limitadas para los restaurantes a la carta son quejas recurrentes. Espere una hermosa estancia frente a la playa con un ambiente enérgico y un confort variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La playa y el entretenimiento son características destacadas, y el spa recibe elogios importantes. Las piscinas y el parque acuático infantil pueden estar llenos o ser pequeños en ocasiones; escasean las tumbonas y toallas, la fiabilidad de la conexión Wi-Fi varía y el aparcamiento puede ser limitado o de pago/fuera de las instalaciones.
Reseñas de huéspedes relacionadas
6
Jossie
1 abr 2023
·
Se alojó 5 noches
I have stayed at this chain of hotels several times and always had a great experience until now. The beaches is beautiful, the resort is clean, the location is great, and the food was good. However, this is the 1st resort I've been to that has NO room service, the entertainment was mediocre, and there were never enough beach chairs by the pool on any of the 5 days I was there; since people would put their towels down in the pool chairs at 6am and then disappear. The staff was unhelpful when this was borught to their attention.
I have stayed at this chain of hotels several times and always had a great experience until now. The beaches is beautiful, the resort is clean, the location is great, and the food was good. However, this is the 1st resort I've been to that has NO room service, the entertainment was mediocre, and there were never enough beach chairs by the pool on any of the 5 days I was there; since people would put their towels down in the pool chairs at 6am and then disappear. The staff was unhelpful when this was borught to their attention.
2
lina
31 oct 2023
·
Se alojó 4 noches
The AC control was missing and the room was very cold! No parking and we have to pay per every day!
The AC control was missing and the room was very cold! No parking and we have to pay per every day!
10
Argenys
11 ago 2025
·
Se alojó 4 noches
The food options were really good and the quality, flavor. The property has internet access anywhere and fast enough speed. The bed is ok, but could be more comfortable, my wife and child does not rest as we hope. In general the hotel is very nice and we can see an operating system working, all staff aligned and work concentrated. They really take care about people’s in the hotel.
The food options were really good and the quality, flavor. The property has internet access anywhere and fast enough speed. The bed is ok, but could be more comfortable, my wife and child does not rest as we hope. In general the hotel is very nice and we can see an operating system working, all staff aligned and work concentrated. They really take care about people’s in the hotel.
2
Maria Luz
18 oct 2025
·
Se alojó 8 noches
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
6
Michael Anthony Cianci
4 ago 2024
·
Se alojó 5 noches
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
10
Tommy
13 ene 2023
·
Se alojó 8 noches
Great experience with good comfort, food, drinks and excellent atmosphere. The Wi-Fi at this hotel is totally crap, with 1-3 Mbit at a non stable connection. The only reason this hotel still receives 5/5 from me is the shining star of this hotel: Lidia at Customer Relations. She really takes pride in making sure the customers are happy and are trying with any means necessary to solve their issues. Every hotel should have a Lidia!
Great experience with good comfort, food, drinks and excellent atmosphere. The Wi-Fi at this hotel is totally crap, with 1-3 Mbit at a non stable connection. The only reason this hotel still receives 5/5 from me is the shining star of this hotel: Lidia at Customer Relations. She really takes pride in making sure the customers are happy and are trying with any means necessary to solve their issues. Every hotel should have a Lidia!
10
Iryna
19 nov 2025
·
Se alojó 8 noches
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
4
Cesar
4 ago 2025
·
Se alojó 3 noches
Let’s start with the good things, the best you have is your staff, almost everyone was very friendly specially the room attendant, the staff at the buffet as well very friendly,we did not use the pool not even once I believe is just one pool for all that people, just not good for me,the must uncomfortable part is very small parking place near the lobby, the parking was outside and very inconvenient and far I believe for locals like me who goes driving their own car is very inconvenient,we only had acces for one a la cart restaurant, although not impressed with the menu we went to the fish market something like that, we waited like 15 minutes to be taken the order while another family was attended much more faster I believe some how the paid more attention because they were from another country, anyways the best part is when I asked for room service they told me at the lobby the hotel does not offer room service. Definitely not coming any more to this facility or any Bahia principe.
Let’s start with the good things, the best you have is your staff, almost everyone was very friendly specially the room attendant, the staff at the buffet as well very friendly,we did not use the pool not even once I believe is just one pool for all that people, just not good for me,the must uncomfortable part is very small parking place near the lobby, the parking was outside and very inconvenient and far I believe for locals like me who goes driving their own car is very inconvenient,we only had acces for one a la cart restaurant, although not impressed with the menu we went to the fish market something like that, we waited like 15 minutes to be taken the order while another family was attended much more faster I believe some how the paid more attention because they were from another country, anyways the best part is when I asked for room service they told me at the lobby the hotel does not offer room service. Definitely not coming any more to this facility or any Bahia principe.
8
Marcelo
13 oct 2025
·
Se alojó 3 noches
Mucho desorden en las piscinas. Dos días tuvieron que cerrarlas incluido el parque de agua. Falta control.
Mucho desorden en las piscinas. Dos días tuvieron que cerrarlas incluido el parque de agua. Falta control.
10
Geovanny Ruiz
25 oct 2025
·
Se alojó 8 noches
The property itself is huge with a great entertainment staff. The pool and beach were nice. The food was savory and delicious. Friendly staff.
The property itself is huge with a great entertainment staff. The pool and beach were nice. The food was savory and delicious. Friendly staff.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas varían desde habitaciones muy limpias y terrenos bien cuidados hasta quejas recurrentes sobre baños públicos/caminos sucios, toallas/ropa de cama viejas o desgastadas y plagas (cucarachas, chinches ocasionales) o moho en el baño. Los estándares de limpieza parecen inconsistentes en todas las áreas y estancias.
Reseñas de huéspedes relacionadas
4
Pietrina
9 nov 2024
·
The property needs an entire renovation. The rooms are old, moldy and rusty. The bathroom especially had a lot of mold and rust. Although our room was cleaned well daily, the floors outside the rooms were never cleaned. The same dirt in the same place every day. The food at the restaurants was terrible and the buffet was constantly full of flies to a point that you couldn't sit and enjoy your meal. Hopefully once the Hyatt takes over this place will see great renovations.
The property needs an entire renovation. The rooms are old, moldy and rusty. The bathroom especially had a lot of mold and rust. Although our room was cleaned well daily, the floors outside the rooms were never cleaned. The same dirt in the same place every day. The food at the restaurants was terrible and the buffet was constantly full of flies to a point that you couldn't sit and enjoy your meal. Hopefully once the Hyatt takes over this place will see great renovations.
2
Maria Luz
18 oct 2025
·
Se alojó 8 noches
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
Beautiful beach Hotel is dirty, trash @ beach and dirty toilet and paths at all times even early am. Pool closed DAILY for code brown (poop) during our stay. In disrepair: Open trenches thougout garden. No hot water one day. plumbing issues, broken doorr.. AC issues on 2 rooms- not solved. Bad management: lines for everything and people fighting for food - though they claimed to be at 40% occupancy Checked out earky- hotel said they’d refund then refused refund to expedia, not even partial
2
GABRIEL
19 oct 2025
·
Se alojó 9 noches
Tan malo y tantos problemas sin resolver que pagamos 9 dias y nos fuimos al 3er dia Y a pesar de recoamos diarios y reclamo formal antes de irnos denegaron devolucion siquiera parcial del dinero Sucio a toda hora. Basura x todos lados, baños sucios. Piscina cerrada a diario por “code brown” Falta mantenimiento: puerta, caja seguridad, inodoro, lavamanos cortina y aire acondicionado roto/ pierde/ no funciona- y no lo arreglan. Un dia sin agua caliente. Construccion en el parque sin mencionarlo: El camino de la playa a la habitacion es campo minado de plantas muertas, huecos, cables, trabajadores gritando, escombros, ruido Pesima administracion: abarrotado. Colas para todo- y supuestamente estan al 40% de ocupacion Gente peleando por la comida Luego de tantos problemas sin resolver y hablar a diario con la gerente nos dicen que si hacemos early checkout ellos nos devuelven el dinero- depende de Expedia. Intentan poner motivo “no me gusta”- aclaro que el motivo es la cantidad de problems sin resolver. Me piden firmar que me voy “sin reclamos”- aclaro que me voy PORQUE TENGO RECLAMOS Entonces me dan la opcion de presentar reclamo formal antes de hacer el early checkout y firmar lo que me exigen para poder salir Luego deniegan la devolución (ni siquiera parcial)
Tan malo y tantos problemas sin resolver que pagamos 9 dias y nos fuimos al 3er dia Y a pesar de recoamos diarios y reclamo formal antes de irnos denegaron devolucion siquiera parcial del dinero Sucio a toda hora. Basura x todos lados, baños sucios. Piscina cerrada a diario por “code brown” Falta mantenimiento: puerta, caja seguridad, inodoro, lavamanos cortina y aire acondicionado roto/ pierde/ no funciona- y no lo arreglan. Un dia sin agua caliente. Construccion en el parque sin mencionarlo: El camino de la playa a la habitacion es campo minado de plantas muertas, huecos, cables, trabajadores gritando, escombros, ruido Pesima administracion: abarrotado. Colas para todo- y supuestamente estan al 40% de ocupacion Gente peleando por la comida Luego de tantos problemas sin resolver y hablar a diario con la gerente nos dicen que si hacemos early checkout ellos nos devuelven el dinero- depende de Expedia. Intentan poner motivo “no me gusta”- aclaro que el motivo es la cantidad de problems sin resolver. Me piden firmar que me voy “sin reclamos”- aclaro que me voy PORQUE TENGO RECLAMOS Entonces me dan la opcion de presentar reclamo formal antes de hacer el early checkout y firmar lo que me exigen para poder salir Luego deniegan la devolución (ni siquiera parcial)
10
Iryna
19 nov 2025
·
Se alojó 8 noches
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
Our family had an amazing stay at Bahia Principe El Portillo, and I want to highlight the people who truly made our vacation special. Kids Entertainment: My daughter Victoria absolutely loved the activities! A huge thank you to Luisairis, Beba, and Dominga — they are incredibly warm, energetic, and creative. Every day Victoria ran to them with a smile, and we always felt she was safe, engaged, and genuinely happy. For my son Daniel, the entertainment team was fantastic as well. Special thanks to Victor Calois and Barron for their positive energy, fun games, and personal attention. They created a great atmosphere for older kids and made Daniel feel included and confident. Spa Experience: We also visited the spa, and it was wonderful. Esther and Gricel provided excellent service — very professional, gentle, and attentive. After the treatment we felt relaxed and refreshed. Highly recommend! Overall, the hotel has a great family-friendly vibe, clean territory, beautiful beach, and an amazing team that really cares about guests. We are grateful for all the moments they helped create for our children. Would love to return again!
8
sonia
27 nov 2023
·
Se alojó 4 noches
I liked the workers, service is excellent. No internet in the room until the last day. Showers in the bathroom needs a deep cleaning on the walls. FOOD is great! Thanks!
I liked the workers, service is excellent. No internet in the room until the last day. Showers in the bathroom needs a deep cleaning on the walls. FOOD is great! Thanks!
4
Raiko San
22 jun 2025
·
Se alojó 6 noches
El hotel en general necesita un upgrade pq ya se ve muy viejo sobre todo en las habitaciones las toallas de playa está casi todas rotas y las de la habitación están empercudidas
El hotel en general necesita un upgrade pq ya se ve muy viejo sobre todo en las habitaciones las toallas de playa está casi todas rotas y las de la habitación están empercudidas
8
Jinette
7 nov 2025
·
Se alojó 3 noches
Fue una muy buena experiencia aunque con algunas incomodidades , el personal excelente la limpieza excelente la comida super siempre con mucha variedad y buenas atenciones de todo el personal del hotel , siempre amable y con una sonrisa . Algo que si me hizo incomodar un poco reporte el refigerador de la habitación desde el dia que llegue ya que este no funcionaba y yo estaba con mi hijo el cual tenia leche y medicamentos que necesitaba tener en temperatura fria pues nunca fueron a cambiarla ni ponerla en funcionamiento y llegue hacer mas de 3 reportes deberian tener mas cuidado y estar al pendiente al personal que esta para mantenimiento . Despues de ahi todo fue excelente y volveria en un futuro.
Fue una muy buena experiencia aunque con algunas incomodidades , el personal excelente la limpieza excelente la comida super siempre con mucha variedad y buenas atenciones de todo el personal del hotel , siempre amable y con una sonrisa . Algo que si me hizo incomodar un poco reporte el refigerador de la habitación desde el dia que llegue ya que este no funcionaba y yo estaba con mi hijo el cual tenia leche y medicamentos que necesitaba tener en temperatura fria pues nunca fueron a cambiarla ni ponerla en funcionamiento y llegue hacer mas de 3 reportes deberian tener mas cuidado y estar al pendiente al personal que esta para mantenimiento . Despues de ahi todo fue excelente y volveria en un futuro.
8
Teresa
13 mar 2025
·
Se alojó 7 noches
We were in a standard room which was clean except there were some roaches when we checked in. They fumigated room and only saw 1 more insect the rest of stay. Did not receive my free bottle of spirits upon check in even though I showed them from booking that I was entitled to it. Entertainment was awesome, they really worked hard. Wait staff was friendly but most mornings got my own coffee and water. Food was great
We were in a standard room which was clean except there were some roaches when we checked in. They fumigated room and only saw 1 more insect the rest of stay. Did not receive my free bottle of spirits upon check in even though I showed them from booking that I was entitled to it. Entertainment was awesome, they really worked hard. Wait staff was friendly but most mornings got my own coffee and water. Food was great
8
Jenny
1 mar 2025
·
Se alojó 4 noches
Me gusta mucho este hotel pero las habitaciones ya no están en buen estado las sábanas y toallas están muy viejas y se ven sucias en lo demás está bien
Me gusta mucho este hotel pero las habitaciones ya no están en buen estado las sábanas y toallas están muy viejas y se ven sucias en lo demás está bien
6
Juan Tomás
15 dic 2024
·
Se alojó 3 noches
This hotel is not at the 5 star level; If they had it at the beginning, they have let it degrade over time due to the lack of competition since there are few "all-inclusive" hotels in the area. To improve, they must prevent the client from encountering unpleasant experiences in the rooms (water licks that wet the bathroom; cockroaches (we killed 4, 3 small and 1 large).
This hotel is not at the 5 star level; If they had it at the beginning, they have let it degrade over time due to the lack of competition since there are few "all-inclusive" hotels in the area. To improve, they must prevent the client from encountering unpleasant experiences in the rooms (water licks that wet the bathroom; cockroaches (we killed 4, 3 small and 1 large).
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchas habitaciones se sienten anticuadas y necesitan mantenimiento, con problemas frecuentes como aire acondicionado débil, problemas con el agua caliente, filtraciones y neveras que no funcionan, además de ruido ocasional e incomodidades. Algunos huéspedes sí encontraron las habitaciones espaciosas o las camas cómodas.
Reseñas de huéspedes relacionadas
4
Damavel
22 jun 2025
·
Se alojó 3 noches
Las instalaciones de uso común, como restaurantes, piscina, playa estaban en muy buenas condiciones y muy bien mantenidos, en cambio las habitaciones no estaban de igual forma, eran viejas y con mobiliario antiguo, el aire acondicionado nunca funcionó y por más que fue reportado este no mejoró, propuse un cambio de habitación y no fue concedido. Para los restaurantes con reserva, solo permiten una reserva cada 3 noches y esto no es informado en expedía ni en el momento del check in. En este hotel no tuve la experiencia que siempre he tenido en la cadena Bahía Príncipe, que siempre ha sido excepcional. En cuanto al servicio de los colaboradores, es inestable, algunos dan un muy buen servicio y otros simplemente NO. Definitivamente no recomendaría este hotel :(
Las instalaciones de uso común, como restaurantes, piscina, playa estaban en muy buenas condiciones y muy bien mantenidos, en cambio las habitaciones no estaban de igual forma, eran viejas y con mobiliario antiguo, el aire acondicionado nunca funcionó y por más que fue reportado este no mejoró, propuse un cambio de habitación y no fue concedido. Para los restaurantes con reserva, solo permiten una reserva cada 3 noches y esto no es informado en expedía ni en el momento del check in. En este hotel no tuve la experiencia que siempre he tenido en la cadena Bahía Príncipe, que siempre ha sido excepcional. En cuanto al servicio de los colaboradores, es inestable, algunos dan un muy buen servicio y otros simplemente NO. Definitivamente no recomendaría este hotel :(
6
Yocasta
15 ago 2025
·
Se alojó 3 noches
The property is old and deteriorated. Their policy in children above age of 12 paying as an adult is unreasonable. You pay higher price with no added benefits. The chefs in the buffet are excellent and accommodating. They prioritized my daughter’s allergy at all time. That was the best part. There is however an abundance of cats, dogs and ducks throughout the property. Not what I expected- having to jump over cats to access my room. The property is old and the room is falling apart- and that’s considering I was placed in a VIP room. My family member’s AC failed and had to change rooms. The service is excellent, but the hotel needs a makeover. The people were great. It was okay, but probably not returning to this hotel in the future.
The property is old and deteriorated. Their policy in children above age of 12 paying as an adult is unreasonable. You pay higher price with no added benefits. The chefs in the buffet are excellent and accommodating. They prioritized my daughter’s allergy at all time. That was the best part. There is however an abundance of cats, dogs and ducks throughout the property. Not what I expected- having to jump over cats to access my room. The property is old and the room is falling apart- and that’s considering I was placed in a VIP room. My family member’s AC failed and had to change rooms. The service is excellent, but the hotel needs a makeover. The people were great. It was okay, but probably not returning to this hotel in the future.
6
Melyna
22 jun 2025
·
Se alojó 3 noches
The property was ok. The food was ok. There were termites in our room and on the bed due to the cheap wood used on the furniture. The staff took care of it right away but I don’t plan on staying here during our next visit to Las Terrenas. The pool was the best part.
The property was ok. The food was ok. There were termites in our room and on the bed due to the cheap wood used on the furniture. The staff took care of it right away but I don’t plan on staying here during our next visit to Las Terrenas. The pool was the best part.
6
Paul E
10 oct 2025
·
Se alojó 3 noches
We've visited this hotel a few times, mostly because we like the surrounding area of Las Terrenas and its pretty well the only all inclusive hotel in the area. On this visit the food was slightly above average. The room had issues with the hot water and air conditioning control and the fridge leaking water on the floor which we just put up with. At least the room was clean and the bed was comfortable. The staff at reception were very friendly and helpful. There were a few bar tenders that were cold, but the majority were friendly. We found around half the staff serving in the dining room weren't very friendly and got in little arguments. If there were two things this hotel needed to improve, it would be conducting a calendar fixed scheduled maintenance in each and every room to make sure everything works right and old and broken items are replaced. The second would be to have bar and dining room staff that are consistently friendly.
We've visited this hotel a few times, mostly because we like the surrounding area of Las Terrenas and its pretty well the only all inclusive hotel in the area. On this visit the food was slightly above average. The room had issues with the hot water and air conditioning control and the fridge leaking water on the floor which we just put up with. At least the room was clean and the bed was comfortable. The staff at reception were very friendly and helpful. There were a few bar tenders that were cold, but the majority were friendly. We found around half the staff serving in the dining room weren't very friendly and got in little arguments. If there were two things this hotel needed to improve, it would be conducting a calendar fixed scheduled maintenance in each and every room to make sure everything works right and old and broken items are replaced. The second would be to have bar and dining room staff that are consistently friendly.
8
Henry
9 ago 2024
·
Se alojó 4 noches
This is the second time coming to this resort. The place is still beautiful and the entertainment is better. However the comfort of the beds and pillows in the room need to improve. The bed was too hard and stiff. The pillows were too hard as well. Every morning I woke up with body aches from the bed. The quality of the food decreased a little this time. Not a lot of variety of good food at the Buffet. Overall the experience be was good. The beach and pool are beautiful.
This is the second time coming to this resort. The place is still beautiful and the entertainment is better. However the comfort of the beds and pillows in the room need to improve. The bed was too hard and stiff. The pillows were too hard as well. Every morning I woke up with body aches from the bed. The quality of the food decreased a little this time. Not a lot of variety of good food at the Buffet. Overall the experience be was good. The beach and pool are beautiful.
8
sarah
29 sept 2025
·
Se alojó 7 noches
Certaine chambre on besoin d’être rénovée en urgence (punaise de lit…je me suis fait massacrer…)la robinetterie dans les salle de bain plein de calcaire sinon la nourriture rien à redire et le cadre est magnifique
Certaine chambre on besoin d’être rénovée en urgence (punaise de lit…je me suis fait massacrer…)la robinetterie dans les salle de bain plein de calcaire sinon la nourriture rien à redire et le cadre est magnifique
8
Queennie
9 abr 2023
·
Se alojó 6 noches
The hotel needs to upgrade. The hotel room door was broken and cannot be closed. This is unacceptable. It was wasting my time to chased after the service desk to change the room.
The hotel needs to upgrade. The hotel room door was broken and cannot be closed. This is unacceptable. It was wasting my time to chased after the service desk to change the room.
2
milagros garcia
29 oct 2024
·
Se alojó 10 noches
No me gustó la habitación, muy vieja y el baño horrible
No me gustó la habitación, muy vieja y el baño horrible
6
Elsa
22 oct 2023
·
Se alojó 3 noches
Staff was friendly. No complaints from the food. It’s just the place needs updating. The ac barely kept room cool. Just overall worn out and old looking.
Staff was friendly. No complaints from the food. It’s just the place needs updating. The ac barely kept room cool. Just overall worn out and old looking.
6
CRISTOBAL
2 abr 2025
·
Se alojó 3 noches
Property is dated and not properly maintained. Food and staff are okay but bathrooms and rooms need to be updated.
Property is dated and not properly maintained. Food and staff are okay but bathrooms and rooms need to be updated.
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Servicio
El personal suele describirse como amable, enérgico y servicial, con un entretenimiento destacado y un excelente servicio en el restaurante/bar. Sin embargo, varias reseñas citan un servicio desigual, una respuesta lenta al mantenimiento, un registro de entrada desorganizado y restricciones estrictas en las reservas de restaurantes.
Reseñas de huéspedes relacionadas
10
Miguel Angel
8 jul 2023
·
Se alojó 3 noches
Very nice hotel our family make sure every year we include our stay on our vacations, highly recommended! Special thanks to Jose at the pool bar and Junior at the beach bar, amazing service.
Very nice hotel our family make sure every year we include our stay on our vacations, highly recommended! Special thanks to Jose at the pool bar and Junior at the beach bar, amazing service.
10
Jailene
17 ago 2024
·
Se alojó 5 noches
I just want to shout out Pablo, one of the waiters by the pool bar who was absolutely amazing! The entire 5 days of my stay he had the same energy, extremely welcoming, and providing excellent service the entire time at the pool everyday. If I come back it would solely be to receive service from him. I want to also shoutout Rafael at the Brazilian restaurant who brought the most amazing energy and service! These workers truly make the experience an unforgettable one! The Brazilian restaurant was amazing as well!
I just want to shout out Pablo, one of the waiters by the pool bar who was absolutely amazing! The entire 5 days of my stay he had the same energy, extremely welcoming, and providing excellent service the entire time at the pool everyday. If I come back it would solely be to receive service from him. I want to also shoutout Rafael at the Brazilian restaurant who brought the most amazing energy and service! These workers truly make the experience an unforgettable one! The Brazilian restaurant was amazing as well!
10
Alejandra
30 nov 2025
·
Se alojó 6 noches
The staff were very friendly and respectful. I have to say that the rooms need an update specially the bathrooms. The food was also really good. All activities were fun and the beach was incredible.
The staff were very friendly and respectful. I have to say that the rooms need an update specially the bathrooms. The food was also really good. All activities were fun and the beach was incredible.
2
Andy
14 nov 2023
·
Se alojó 3 noches
The poor service at the front desk and guest service representative. They are so rude and there is a lack of real customer service.
The poor service at the front desk and guest service representative. They are so rude and there is a lack of real customer service.
2
Kassandra
24 feb 2024
·
The hotel overall was a mediocre experience. The room was beautiful and was always cleaned very well. The hotel itself was pretty clean and and had lots of variety to offer in terms of food, drinks, activities, and different restaurants. However with all those amazing things the most important thing to me is staff treatment and how I was being treated as a guest. The staff was not very nice at all and a lot of them had many attitudes that were not pleasant. A lot of the waiters kicked us out of different restaurants for variety of reasons that didn’t make any sense to us and we understood some of them but the way situations were handled were very unpleasant and rude. We also decided to leave the hotel and discover the outskirts of the hotel and we left the hotel for 8 hours just to come back and find out our hotel room was left open for 8 hours after the cleaning ladies went in. We had a lot of valuable stuff in there and were schocked on how the room was left open. After trying to speak with a manager multiple times they didn’t want to let us speak with them and we had to basically force our way and they didn’t offer any help or solutions. We also had some trouble with the people in the front gate where they saw our car leave the hotel multiple times and they were being very ignorant and unpleasant about us coming in and out of the resort. Sometimes they didn’t want to let us in and sometimes they did so it was a whole mess.
The hotel overall was a mediocre experience. The room was beautiful and was always cleaned very well. The hotel itself was pretty clean and and had lots of variety to offer in terms of food, drinks, activities, and different restaurants. However with all those amazing things the most important thing to me is staff treatment and how I was being treated as a guest. The staff was not very nice at all and a lot of them had many attitudes that were not pleasant. A lot of the waiters kicked us out of different restaurants for variety of reasons that didn’t make any sense to us and we understood some of them but the way situations were handled were very unpleasant and rude. We also decided to leave the hotel and discover the outskirts of the hotel and we left the hotel for 8 hours just to come back and find out our hotel room was left open for 8 hours after the cleaning ladies went in. We had a lot of valuable stuff in there and were schocked on how the room was left open. After trying to speak with a manager multiple times they didn’t want to let us speak with them and we had to basically force our way and they didn’t offer any help or solutions. We also had some trouble with the people in the front gate where they saw our car leave the hotel multiple times and they were being very ignorant and unpleasant about us coming in and out of the resort. Sometimes they didn’t want to let us in and sometimes they did so it was a whole mess.
8
CATHERINE
21 jun 2023
·
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
10
Claudia
16 oct 2023
·
Se alojó 5 noches
We always have a great time at Bahia Portillo. Staff are very friendly and food is always good...
We always have a great time at Bahia Portillo. Staff are very friendly and food is always good...
10
nathalie
25 jul 2023
·
Se alojó 7 noches
Our family had an amazing time the staff was so friendly and welcoming we didn’t want to leave. Adrian in the front desk was so helpful and made us feel like family. He helped with our check in and check out we were in a rush and needed help with a broken luggage and he made sure to send us help right away. We look forward to planning a trip next year. Only negative comment we had was with our laundry we waited a long time for the bag then waited some more for the laundry list that has to be filled out. I spoke to an agent who assured they would prioritize it as we were leaving next day when I got to the room at night the room was clean and the laundry bag was still next to the door with the laundry list still attached which was disappointing . Other than that everything was amazing.
Our family had an amazing time the staff was so friendly and welcoming we didn’t want to leave. Adrian in the front desk was so helpful and made us feel like family. He helped with our check in and check out we were in a rush and needed help with a broken luggage and he made sure to send us help right away. We look forward to planning a trip next year. Only negative comment we had was with our laundry we waited a long time for the bag then waited some more for the laundry list that has to be filled out. I spoke to an agent who assured they would prioritize it as we were leaving next day when I got to the room at night the room was clean and the laundry bag was still next to the door with the laundry list still attached which was disappointing . Other than that everything was amazing.
8
Jose
13 sept 2023
·
Se alojó 3 noches
Check in and out with Orlenny was very professional and courteous. She was truly AMAZING. Resort could benefit from having more staff at buffet, poolside, and beach.
Check in and out with Orlenny was very professional and courteous. She was truly AMAZING. Resort could benefit from having more staff at buffet, poolside, and beach.
4
Daynes
13 jul 2024
·
Se alojó 4 noches
I’ve been to more than a handful of resorts including others in the Dominican Republic and the hospitality here was not great. When we arrived we were not received with a drinking or anything at all. The people in the front desk were probably some of the only people that were friendly at the resort. To start, they put us in a room that was disgusting, the tub looked like it hadn’t been washed in days and on top of that the air conditioner didn’t work. I reported this about 4 times before they finally switched our rooms. Also, the room phone didn’t work so I had to walk to the lobby every time to report this. The reason for our trip was to celebrate my son and mom’s birthday which they can clearly see on their passports and they did nothing to acknowledge it not even a happy birthday. The entertainment staff needed more energy they were either half asleep or missing. The shows were boring and lacked energy. There was also no one walking around the pool or beach asking if you wanted a drink or anything, you’d have to go to the bar yourself. In the buffet it would take like 20 min for someone to bring you water and another 20 min just to ask what you’d want to drink. All the employees with the exception of a few, did not look like they wanted to be there, no one was excited to see anyone we’d say hello and would be ignored. There were times we’d ask questions and no one would know the answer or give unclear directions. If you’re expecting 5 star service this is not the place.
I’ve been to more than a handful of resorts including others in the Dominican Republic and the hospitality here was not great. When we arrived we were not received with a drinking or anything at all. The people in the front desk were probably some of the only people that were friendly at the resort. To start, they put us in a room that was disgusting, the tub looked like it hadn’t been washed in days and on top of that the air conditioner didn’t work. I reported this about 4 times before they finally switched our rooms. Also, the room phone didn’t work so I had to walk to the lobby every time to report this. The reason for our trip was to celebrate my son and mom’s birthday which they can clearly see on their passports and they did nothing to acknowledge it not even a happy birthday. The entertainment staff needed more energy they were either half asleep or missing. The shows were boring and lacked energy. There was also no one walking around the pool or beach asking if you wanted a drink or anything, you’d have to go to the bar yourself. In the buffet it would take like 20 min for someone to bring you water and another 20 min just to ask what you’d want to drink. All the employees with the exception of a few, did not look like they wanted to be there, no one was excited to see anyone we’d say hello and would be ignored. There were times we’d ask questions and no one would know the answer or give unclear directions. If you’re expecting 5 star service this is not the place.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Hermosa ubicación frente a la playa con aguas tranquilas y cristalinas es un gran atractivo. El complejo está algo aislado, a unas dos horas del aeropuerto, con actividades limitadas en las cercanías y algunos informes de taxis caros o concertados por el hotel.
Reseñas de huéspedes relacionadas
10
james
28 sept 2025
·
Se alojó 3 noches
The Hotel was worth the price, but the location was isolated, and the food and drink were good
The Hotel was worth the price, but the location was isolated, and the food and drink were good
10
Gerald
6 abr 2025
·
Se alojó 10 noches
Proximity to restaurants and beach.
Proximity to restaurants and beach.
10
Quentin
20 mar 2025
·
Se alojó 5 noches
L'hotel en lui meme etait tres bien, repas tres bon, personnel competent, locaux propre, belle plage ect... Seul insatisfaction sur l'emplacement de l'hotel qui est loin de las terennas et mal deservit. Nous avons eu l'impression que l'hotel faisait tout pour nous garder a l'hotel car pour 12km aller/retour ils nous proposer un servkce taxi a 70 euros. En sortant un taxi nous a prit pour 7euros (l'accueil de l'otel s'est caché de nous le dire) ... Cettains toutistes sont malheuresement pas respectueux du personnels ... Bonne adresse 😇
L'hotel en lui meme etait tres bien, repas tres bon, personnel competent, locaux propre, belle plage ect... Seul insatisfaction sur l'emplacement de l'hotel qui est loin de las terennas et mal deservit. Nous avons eu l'impression que l'hotel faisait tout pour nous garder a l'hotel car pour 12km aller/retour ils nous proposer un servkce taxi a 70 euros. En sortant un taxi nous a prit pour 7euros (l'accueil de l'otel s'est caché de nous le dire) ... Cettains toutistes sont malheuresement pas respectueux du personnels ... Bonne adresse 😇
10
Ramon
12 jul 2024
·
Se alojó 4 noches
Great hotel for the price. Wish they had more pools but really good service and the excursions they offered are a must do! Highly recommend this hotel
Great hotel for the price. Wish they had more pools but really good service and the excursions they offered are a must do! Highly recommend this hotel
10
Lissette
7 sept 2024
·
Se alojó 3 noches
Beautiful property and beach was prestine. The staff were all lovely. We had a great time! Samana is beautiful ❤️
Beautiful property and beach was prestine. The staff were all lovely. We had a great time! Samana is beautiful ❤️
6
Darleen
30 sept 2025
·
Se alojó 3 noches
Outside areas was great. Great bar and entertainment, beach was nice. Did not like the limited dining options and can use some updating. Not much in the area to do
Outside areas was great. Great bar and entertainment, beach was nice. Did not like the limited dining options and can use some updating. Not much in the area to do
8
Kim Anh Thi
8 jul 2024
·
Se alojó 5 noches
My return flight on the actual day ended up being sooner than the original one from my booking. Since the resort was 2 hours away from the airport, this change made it quite stressful to get to the airport. We still made it but by a hair as we were the last one to board, thanks to our driver and the airport staff.
My return flight on the actual day ended up being sooner than the original one from my booking. Since the resort was 2 hours away from the airport, this change made it quite stressful to get to the airport. We still made it but by a hair as we were the last one to board, thanks to our driver and the airport staff.
10
Christian
7 ene 2023
·
Se alojó 19.357 noches
There is a good variety of food and good quality, the buffet did not disappoint. Entertaining was great, loved the silence party it was fun, staff are very friendly and charismatic full of energy and the theater was also enjoyable. In reception Liliana was very helpful all the time, a thousand thanks. The beach area is beautiful and you can take long walks to the side of the beach and have peace and quite, basically the beach for yourself. Difficult to move around the town if you do not have your own transportation but the hotel can call you a taxi.
There is a good variety of food and good quality, the buffet did not disappoint. Entertaining was great, loved the silence party it was fun, staff are very friendly and charismatic full of energy and the theater was also enjoyable. In reception Liliana was very helpful all the time, a thousand thanks. The beach area is beautiful and you can take long walks to the side of the beach and have peace and quite, basically the beach for yourself. Difficult to move around the town if you do not have your own transportation but the hotel can call you a taxi.
10
Ileana R
29 jun 2024
·
Se alojó 7 noches
Beautiful beach
Beautiful beach
10
anyela
6 jul 2024
·
Se alojó 3 noches
The beach was beautiful. The power went off two times.
The beach was beautiful. The power went off two times.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opciones del buffet suelen ser abundantes y sabrosas, y algunos restaurantes especializados son agradables. Los aspectos negativos comunes incluyen moscas en el buffet, platos mediocres o insípidos, bebidas muy dulces/básicas, colas y cuotas ajustadas para las reservas a la carta.
Reseñas de huéspedes relacionadas
10
José
11 nov 2025
·
Se alojó 7 noches
Bar needs to be improved cocktails are too sweet they use sugar stead the real ingredient to prepared drink. Example I asked for a long isla ice tea, they didn’t use the real ingredient to make the drink I returned because it was too sweet. Not quality drinks, however I don’t think the bartender have the necessary ingredients.
Bar needs to be improved cocktails are too sweet they use sugar stead the real ingredient to prepared drink. Example I asked for a long isla ice tea, they didn’t use the real ingredient to make the drink I returned because it was too sweet. Not quality drinks, however I don’t think the bartender have the necessary ingredients.
8
nancy
12 dic 2021
·
Se alojó 10 noches
Acabamos de regresar del hotel Bahía P. El Portillo en Samaná. Hotel muy lindo, destaco la limpieza. Tal vez la comida no se destaca al igual que los tragos pero nunca falta, pollo, pescado, pastas y carne. De todos modos Hotel recomendable.
Acabamos de regresar del hotel Bahía P. El Portillo en Samaná. Hotel muy lindo, destaco la limpieza. Tal vez la comida no se destaca al igual que los tragos pero nunca falta, pollo, pescado, pastas y carne. De todos modos Hotel recomendable.
8
Jonathan
3 jul 2025
·
Se alojó 6 noches
Check in was very easy. Make reservations ahead of time for dinner. Only allowed 3 reservations? A little weird. Dinners were very good. A lot of flies present in buffet area. A little gross. Family did enjoy stay a lot. Have two young kids who enjoyed trip as well.
Check in was very easy. Make reservations ahead of time for dinner. Only allowed 3 reservations? A little weird. Dinners were very good. A lot of flies present in buffet area. A little gross. Family did enjoy stay a lot. Have two young kids who enjoyed trip as well.
10
Eduardo
5 jul 2025
·
Se alojó 3 noches
Everything is beautiful organized. Food is excellent.
Everything is beautiful organized. Food is excellent.
8
Tomas
26 ene 2022
·
Se alojó 3 noches
Todo muy bien, el hotel, la playa, las comidas. Por mejorar la selección de bebidas que es básica, para beber algo mejor había que pagar.
Todo muy bien, el hotel, la playa, las comidas. Por mejorar la selección de bebidas que es básica, para beber algo mejor había que pagar.
8
CATHERINE
21 jun 2023
·
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
The food and property were great! The service, though, left a lot to be desired. It took 45 minutes to check in, and there was no line or order at all, just whoever got the desk clerks' attention. Also, water was only filled once during any meal and never refilled. I had to get up more than once and go to the wait station to fill our glasses myself, even with a waiter standing there watching me do it. The hotel was booked full, and they did not have enough staff to meet the needs of that many guests. There was always a long line to get into the buffet, and we never were able to eat inside - to be seated we had to go to the terrace, but at least we had a nice view. They only give you one restaurant reservation for every 3 nights of your stay, and they pick the restaurant. Download their APP before going and then supposedly you can reserve what you want up to 10 days before, but we didn't know that, so we got what was left over. We did like our meal in the Greek Restaurant, and that was the only meal we had good service for. The kids club was good, and our daughter had a positive experience with them
6
Michael Anthony Cianci
4 ago 2024
·
Se alojó 5 noches
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
10
Carlos
3 sept 2023
·
Se alojó 3 noches
Didnt like the fact that you only get one day of a La carte restaurants in a 3 nights stay. Not good.
Didnt like the fact that you only get one day of a La carte restaurants in a 3 nights stay. Not good.
8
Christian
17 ago 2025
·
Se alojó 3 noches
Great hotel overall. Buffet food was good but not great, the restaurants that you make reservations with are the better option for dinner.
Great hotel overall. Buffet food was good but not great, the restaurants that you make reservations with are the better option for dinner.
6
Erlyn
3 jun 2024
·
Se alojó 3 noches
This is not a 5star hotel. The food and drink quality was not good, the amenities poor, etc
This is not a 5star hotel. The food and drink quality was not good, the amenities poor, etc
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Miguel
14 jul 2026
·
Se alojó 6 noches
Todo perfecto
Todo perfecto
10
Eslin G
14 jul 2026
·
Se alojó 4 noches
El hotel es muy bonito y el personal muy atento y amable
El hotel es muy bonito y el personal muy atento y amable
10
Reinier Leyva
28 jun 2026
·
Se alojó 7 noches
Genial
Genial
10
eduardo
24 jun 2026
·
Se alojó 12 noches
Muy rico la pase en el hotel
Muy rico la pase en el hotel
10
Miguel
27 may 2026
·
Se alojó 4 noches
Todo bien
Todo bien
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
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Bebé de menos de 1 año. Se queda gratis si utiliza la ropa de cama existente. Puedes solicitar una cuna directamente al alojamiento. Niños de 1 a 1 año. Se quedan gratis si utilizan la ropa de cama existente. Si necesitas una cama supletoria, se aplicará un cargo adicional. Los huéspedes de 2 años o más se consideran adultos. Deben utilizar una cama supletoria, lo que supondrá un cargo adicional.
El check in debe realizarlo alguien que tenga al menos 18 años.
Datos del negocio
Número de registro de la propiedad 1985
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Pistas de tenis
Jardín
Playa (cercana)
Buceo
Windsurf
Ciclismo
Billares
Pesca
Minigolf
Equitación
Zona de juegos
Canoas
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Mesas y zona de picnic
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito