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We had trouble entering the property, but management responded immediately. Some of the problem was user error (doh!). Everything else was great

Very unclear instructions as how to enter the property. Once inside it was extremely warm. A superintendent came by to check something and he mentioned how someone should have come by before our arrival to at least open windows to cool the place down. There were bugs everywhere. Stairs and railing needed to be cleaned. Not many towels so had to wash during our stay. There's 2 balconies that really could use a makeover along with some lights. One of the beds upstairs collapsed and we had to fix ourselves as it was a holiday weekend and didn't expect someone to come by. The gas fireplace had been left on and we didn't notice until it got dark our first night and noticed the flame, probably adding to the heat of the unit. A great spot to watch the fireworks and that made up for the other issues.

The property is beautiful, nicely decorated and convenient, right across from Giant Steps, but it was disgustingly dirty. Carpets and floors were not clean. You could see crumbs and dirt on the ground. The dishes, cutlery and utensils had caked on food. The coffee maker did not work as they have the wrong pot with the maker. We were only there for 2 nights and not worth making the call to have someone come out and have to deal with it. Before booking, I had reached out, after reading a bad, older review on here that it was not clean and was assured the property would be clean. It was NOT! I should at least get the cleaning fee back as we left it better than it was when we arrived. Worst VRBO experience ever.