Name: Hilton Garden Inn Kauai Wailua Bay, HI
Address: 3-5920 Kuhio Hwy, Hawaii, USA, Königliche Kokosküste, US
Price range: 239 $–307 $ per night
Rating: 7.48

Was Gäste sagen

Im Hilton Garden Inn Kauai Wailua Bay, HI, loben Gäste häufig die Strandlage und das freundliche Personal, jedoch beschreiben viele die Zimmer als veraltet, mit muffigen Gerüchen oder Schädlingsbefall, unregelmäßiger Reinigung, renovierungsbedürftigen Einrichtungen und schwachem WLAN.

Der Lydgate Beach Park nebenan und die zentrale, vom Flughafen aus günstige Lage sind durchweg positiv hervorzuheben. Die Zimmererlebnisse reichen von geräumigen Cottages und Meerblick bis hin zu veralteten Grundrissen ohne Balkon und lauter, schwer zu regulierender Klimaanlage oder eingeschränkter Ausstattung im Zimmer. Die Verfügbarkeit und Temperatur von Pool und Whirlpool variieren, und das gastronomische Angebot konzentriert sich auf eine Tiki-Bar mit gemischten Bewertungen und begrenzten Öffnungszeiten. Insgesamt können Sie eine komfortable Basis am Meer erwarten, allerdings mit Kompromissen in Bezug auf Alter, Instandhaltung und zusätzliche Gebühren.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Zwei kleine Pools und der Whirlpool erhalten wiederholt Beschwerden über Temperatur, Schließungen und Wartung. WLAN und Mobilfunkempfang können schwach sein, und zusätzliche Gebühren für Parkplätze und eine Resortgebühr sind üblich.

Reinigung

Berichte über muffige Gerüche, feuchte Teppiche und Schädlinge (Kakerlaken, Ameisen, Termiten) tauchen in mehreren Bewertungen auf, obwohl einige Zimmer in Ordnung waren. Gemeinschaftsbereiche und Zimmerausstattung können abgenutzt wirken.

Zimmer

Die Zimmer sind sehr unterschiedlich: Einige Cottages und Zimmer mit Meerblick sind geräumig, aber viele Zimmer wirken veraltet mit lauter oder schwer zu regulierender Klimaanlage, begrenzten oder fehlenden Balkonen und uneinheitlicher Technologie im Zimmer.

Dienstleistung

Viele Gäste loben das freundliche, hilfsbereite Personal, während andere langsame Reaktionszeiten, unhilfreiche Interaktionen und eine Reinigung bemängeln, die ausbleibt oder seltener erfolgt als erwartet.

Ähnliche Gästebewertungen

4

Bradley

13. Mai 2025

·

Aufenthalt am 1 Nacht

Staff were disingenuous.

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10

Dick

2. Aug. 2025

·

Aufenthalt am 7 Nächte

Bree was excellant when I called to inform the hotel that we missed our flight and would be a day late. She was also very helpful on check-in the following day. The food at the Grille and Tiki Bar was excellant. Staff in general was very friendly and helpful. The staff did an excellant job of making us feel safe, during the tsunami warnings. The Grille staff did an excellant job of adapting and being able to provide food. We thoroughly enjoyed our stay.

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4

Brian

14. Aug. 2024

·

Aufenthalt am 1 Nacht

The room I reserved was taken from us. We were apparently given an “upgrade” from the staff. The two bed , ocean view, was sold out. We received a cottage with one bed, and a sofa couch, with no ocean view. Only a view of a playground was outside our room. I had no desire to share a bed with a work associate that I was traveling with. When I asked the desk for room with two beds they said they were sold out . The staff told me that I had a sofa couch if I needed a second bed . The sofa couch was the thing nightmares are made of . It was full of potatoe chip crumbs and gum wrappers. The thin mat with the bar in the middle of the bed, gave me a night of painful sleep that I’ll never forget. The only compensation the hotel would offer was a free night of parking . At $400 a night , the last thing on my mind was the $25 parking fee. Hardly a compensation whatsoever. The staff was hardly helpful , and argumentative at my voicing my displeasure. The tiki bar was also a place to remember . We seated ourselves . I notified toe waitress where we were going to be sitting . She gave us two menus , and never paid mind to us again. We waited 15-20 minutes , and she never came to our table. She made eye contact and saw us waiting, but simply tefused to come to our table . Either too busy , or simply did not care . We ended up leaving to drive to another restaurant for service . Steer clear of the place . It is eye catching from the outside . However the staff is less than hospitable.

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4

Jaimee

4. Apr. 2025

·

Aufenthalt am 6 Nächte

We stayed here last week and the staff is very friendly. In the 6 nights we stayed we only had housekeeping come the second day. On the 4th day we had to call in the evening for towels and coffee and they never came again. We were told we’d have service every other day. Also the air conditioning the wall was either freezing no matter what we set it at or we had to turn it off and it was hot. The toilet kept running water and we had take the tank lid off to fix the chain on the stopper consistently. The pools were not very clean and the two times we ate there the food was terrible. I got really sick the second time. Parking was $25/night on top of the $25/day resort fee. The convenience of the beach is gorgeous, the staff was very nice and friendly. Overall I would not stay here again. I expected more from a Hilton property in Hawaii.

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6

Danielle Smout

6. Okt. 2025

·

Aufenthalt am 4 Nächte

Everything was fine until we were locked out of our bathroom because the door stop pushes the lock button and the door becomes secured. It took almost 2 hours for us to get assistance from the hotel. I called at 1157pm and didn’t get help till after 1:30am. I called three times and the last call the agent answered and said he’s on the way and hung up. When security responded he arrived with a flash light, looked at the door and I asked if we had a Bobby pin, which I didn’t and he had to leave to look for a key. It was almost 2am when we got access to our bathroom. I reported this incident with the front desk and she laughed.

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10

Megan

21. Juli 2025

·

Aufenthalt am 3 Nächte

Front staff was super helpful and accommodating. Lots of cute events happening in the main lobby. Beach easily accessible!

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2

Gearld Leroy Canaday

25. Juni 2025

·

Aufenthalt am 2 Nächte

BEWARE: resort charges will be added at checkout in addition to parking. Front desk staff was rude. Didn’t let us know about the hospitality room. Housekeeping was very helpful! I’d choose a different hotel.

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6

George

12. Juni 2025

·

Aufenthalt am 8 Nächte

I've stayed in Hilton properties in different places. South Padre Island, Hilton Anatole Dallas, TX, and even in Hilton properties in Big Island and Oahu. That said, by far this Hilton Garden Inn Kauai Wailua Bay, HI does not represent Hilton Properties standards in my opinion. I stayed from 2 June to 10 June 2025. Dirty room - 2120. Check the HVAC return and bathroom exhoust fan - dirt is so vissible like the accumulated dirt in a ceiling fan, stains on showers and pee stains on toilets, smelly bed, sheets, and pillow cases, hair stuck on sink drain, insects crawling on the floor especially the bathroom and on top of the sink, band aid floating on the pool... and the lists goes on. And these are all on the first day we checked in. I understand it was built decades ago, however, cleanliness of room(s) should not fall below the waist side. Regardless of the year a property was built. Staffs. I've meet staffs that are so committed in their work. Like Mr. Kurt and Mrs. Sena. While the others it is just another day. In on case, I ask for pillow cases, and it felt like I was asking too much. The facial expressions and body language says it all. Event Calendar does not mirror the schedule on paper. There was supposed to be a scheduled ceremonial in the morning, but you guess it, did not happned. However, the lady that taught Lei making...she's awesome. Take it for what its worth. However, the location of the property is 5 Stars. From shoppping to dinning, and places to visit.

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10

Robert

23. Apr. 2025

·

Aufenthalt am 1 Nacht

Great staff

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6

Lisa

2. Sept. 2025

·

Aufenthalt am 4 Nächte

Not happy with customer service front desk, I was being mistreated. Regardless of a nice location with the beach front, I would not go back there again.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Die Strandlage neben dem Lydgate Beach Park mit guter Anbindung an die Insel und den Flughafen ist ein großer Vorteil. Einige bemerken gelegentlich Gerüche, wenn sie küstenabwärts von einer nahegelegenen Anlage liegen.

Gastronomie

Vor Ort gibt es nur wenige Möglichkeiten, hauptsächlich eine Tiki-Bar und ein Frühstücksbuffet; die Öffnungszeiten können eingeschränkt sein. Die Qualität des Essens ist gemischt, und die Preise werden häufig als hoch beschrieben.

Monat	Durchschnittspreis
Januar	259 $
Februar	295 $
März	273 $
April	260 $
Mai	247 $
Juni	240 $
Juli	269 $
August	236 $
September	262 $
Oktober	260 $
November	215 $
Dezember	251 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $293	15 $307	16 $263	17 $298	18 $301	19 $253
20 $243	21 $241	22 $275	23 $272	24 $288	25 $288	26 $288
27 $264	28 $288	29 $254	30 $246

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $245	2 $279	3 $239
4 $239	5 $239	6 $288	7 $251	8 $274	9 $255	10 $239
11 $239	12 $278	13 $253	14 $253	15 $268	16 $275	17 $274
18 $240	19 $270	20 $239	21 $239	22 $239	23 $239	24 $239
25 $288	26 $239	27 $239	28 $239	29 $239	30 $239	31 $239

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett, Meerblick

Zimmer, 2 Queen-Betten, Meerblick

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower)

Zimmer, 1 King-Bett, barrierefrei, Meerblick

Zimmer, 2 Queen-Betten, barrierefrei

Suite, 1 King-Bett, barrierefrei, Badewanne

Ferienhaus, 1 King-Bett

Zimmer, 1 King-Bett, barrierefrei, Badewanne

Zimmer, 1 King-Bett, barrierefrei

Junior-Suite, 1 King-Bett, Meerblick

Suite, 1 King-Bett, Meerblick

Zimmer, 1 King-Bett

Zimmer, 2 Queen-Betten, barrierefrei, Badewanne

Gästebewertungen

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Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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