Sheraton Kauai Resort
515 $US
/nuit
Moyenne pour octobre
Prix pour Sheraton Kauai Resort
Sélectionnez les dates pour voir les prix et les disponibilités
515 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Sheraton Kauai Resort, les prix par nuit s'élèvent en moyenne à 475 $US pendant le mois le moins cher (novembre) et à 645 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 574 $US |
| février | 581 $US |
| mars | 601 $US |
| avril | 588 $US |
| mai | 538 $US |
| juin | 625 $US |
| juillet | 645 $US |
| août | 620 $US |
| septembre | 627 $US |
| octobre | 515 $US |
| novembre | 475 $US |
| décembre | 528 $US |
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oct. · 515 $US
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Le plus cher : juillet (env. 645 $US)
Le moins cher : novembre (env. 475 $US)
À propos de cet établissement
Laissez place à la détente en rejoignant les 2 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par ...
Équipements
Laissez place à la détente en rejoignant les 2 piscines extérieures de l'hébergement et en profitant des nombreuses infrastructures de loisirs qui incluent une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par ce complexe touristique vous trouvez également un service de conciergerie, une boutique de souvenirs/un kiosque à journaux et un service d'organisation de mariages.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, une réception ouverte 24 h/24 et un personnel polyglotte. Si vous devez organiser une réunion à Koloa, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 3815 mètres carrés et comprenant un espace de conférence et 12 des salles de réunion. Un parking aux horaires limités est disponible dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine internationale proposée par RumFire Poipu Beach, l'un des 2 restaurants de ce complexe touristique ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 2 bars/lounges de l'hébergement. Un petit déjeuner préparé sur commande est servi tous les jours de 07 h 00 à 09 h 30 moyennant un supplément.
Chambres
Les 188 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LED. L'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et une cafetière ou une bouilloire.
Emplacement
En choisissant Sheraton Kauai Resort, vous profiterez d'un séjour à Koloa (Poipu), à moins de 5 minutes en voiture de Plage de Poipu et Plage Lawai. Ce complexe touristique au bord de la plage se trouve à 20 km de Musée de Kauai et à 22,1 km de Port de Nawiliwili.
À proximité
ʻAuliʻi Lūʻau(0.1 miles)
Kiahuna Beach(0.2 miles)
Poipu Shopping Village (boutiques et événements culturels)(0.7 miles)
Jardin botanique Moir Gardens(0.7 miles)
Cenetre commercial The Shops at Kukuiula(0.7 miles)
Poipu Kai Tennis Center(0.9 miles)
Plage Baby(0.9 miles)
Plage Brennecke(1 miles)
Parc Prince Kuhio(1 miles)
Kiahuna Golf Course(1.1 miles)
Plage Lawai(1.2 miles)
Plage de Poipu(1.3 miles)
Keiki Cove Beach(1.4 miles)
Keoniloa Bay(1.7 miles)
Maha'ulepu Heritage Trail(1.8 miles)
Aéroport principal le plus pratique pour rejoindre Sheraton Kauai Resort : Aéroport de Lihue (LIH)(14.4 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Service en chambre
Emplacement
2440 Hoonani Road, Poipu, Hawaï, États-Unis d’Amérique
ʻAuliʻi Lūʻau (0.1 miles)
Kiahuna Beach (0.2 miles)
Poipu Shopping Village (boutiques et événements culturels) (0.7 miles)
Jardin botanique Moir Gardens (0.7 miles)
Cenetre commercial The Shops at Kukuiula (0.7 miles)
Poipu Kai Tennis Center (0.9 miles)
Options de chambre
4
Chambre Deluxe, 1 très grand lit, vue jardin
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
510 ft²
Balcon ou terrasseClimatisationChauffageSalle de bain privée
4
Chambre Deluxe, 1 très grand lit, en front de mer (Mobility Accessible, Tub)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
506 ft²
Balcon ou terrasseClimatisationChauffageSalle de bain privée
4
Chambre Luxe, 1 très grand lit, en front de mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
510 ft²
Balcon ou terrasseClimatisationChauffageSalle de bain privée
4
Chambre Deluxe, 2 grands lits, en front de mer
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
510 ft²
Balcon ou terrasseClimatisationChauffageSalle de bain privée
3
Suite Deluxe, 1 chambre, en front de mer (1 King)
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
1300 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationChauffageCanapé-lit
3
Suite Deluxe, 2 grands lits, en front de mer
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
1300 ft²
Balcon ou terrasseSalle à manger séparéeClimatisationChauffageCanapé-lit
4
Chambre Deluxe, 2 grands lits, vue jardin
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
510 ft²
Balcon ou terrasseClimatisationChauffageSalle de bain privée
4
Chambre Deluxe, 1 très grand lit, en front de mer (Mobility/Hearing Access, Transf Shwr)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
506 ft²
Balcon ou terrasseClimatisationChauffageSalle de bain privée
4
Chambre Deluxe, 1 très grand lit, en front de mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
510 ft²
Balcon ou terrasseClimatisationChauffageSalle de bain privée
Avis des voyageurs sur Sheraton Kauai Resort
8.5
Très bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
3%
Couples
63%
Familles
24%
Groupes
5%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Sheraton Kauai Resort, les voyageurs apprécient constamment l'emplacement idéal en bord de mer à Poipu, les magnifiques vues sur l'océan et les couchers de soleil, l'accès facile à la plage et à la piscine, ainsi que des terrains bien entretenus proposant des activités familiales, notamment du yoga, un luau et des locations de sports nautiques.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Sheraton Kauai Resort, les voyageurs apprécient constamment l'emplacement idéal en bord de mer à Poipu, les magnifiques vues sur l'océan et les couchers de soleil, l'accès facile à la plage et à la piscine, ainsi que des terrains bien entretenus proposant des activités familiales, notamment du yoga, un luau et des locations de sports nautiques.
Les avis soulignent souvent un service amical et attentionné, ainsi que des chambres généralement propres, confortables et spacieuses. Les inconvénients fréquemment mentionnés incluent une restauration sur place irrégulière avec des options limitées ou des fermetures occasionnelles, des prix élevés et des frais de séjour supplémentaires, ainsi qu'une piscine que certains trouvent petite ou bondée. Le vieillissement des bâtiments entraîne parfois des problèmes d'entretien, du bruit ou un décor désuet, et la fiabilité du Wi-Fi varie. Attendez-vous à un séjour pittoresque axé sur la plage avec un service généralement accueillant.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
L'accès à la plage et à la piscine est un atout, avec un service au bord de la piscine, des activités quotidiennes comme le yoga, un luau sur place, des locations de sports nautiques et un parking généralement facile. Certains notent une piscine et un jacuzzi plus petits, des difficultés de stationnement occasionnelles et une salle de sport vieillissante.
Avis de voyageur à ce sujet
10
Jay Ramon
3 juin 2023
·
A séjourné 5 nuits
The oceanfront view was great. Parking was limited. Dining on site was very expensive.
The oceanfront view was great. Parking was limited. Dining on site was very expensive.
10
Audrie
16 sept. 2025
·
A séjourné 3 nuits
This place is perfect. Right on the beach, lots of amenities, beautiful sunsets on the lawn…stargazing at night and many more memorable perks. The bed was comfy, pillows were perfect, water pressure strong, and a beautiful pool area. I highly recommend this tropical paradise. ((The burritos from Da Crack were great, as was the Thai Food from the food trucks nearby))
This place is perfect. Right on the beach, lots of amenities, beautiful sunsets on the lawn…stargazing at night and many more memorable perks. The bed was comfy, pillows were perfect, water pressure strong, and a beautiful pool area. I highly recommend this tropical paradise. ((The burritos from Da Crack were great, as was the Thai Food from the food trucks nearby))
10
Lorraine
26 janv. 2024
·
A séjourné 4 nuits
This lovely hotel is nicely situated right on beach, with large waterfront pool and hot tub, as well as a lovely ocean/pooside resraurant open from breakfast til 9pm. The free self parking is right beside hotel and never had trouble finding a spot. All staff we met were friendly and helpful. Of note, the luau held on property is held in open view of hotel and beach guests when not raining so guests get free show if interested. There is a watersport rental near beach that offers surfing lessons and the waves break close to the nice sandy beach. Beds very comfy and resort clean. Would highly recommend.
This lovely hotel is nicely situated right on beach, with large waterfront pool and hot tub, as well as a lovely ocean/pooside resraurant open from breakfast til 9pm. The free self parking is right beside hotel and never had trouble finding a spot. All staff we met were friendly and helpful. Of note, the luau held on property is held in open view of hotel and beach guests when not raining so guests get free show if interested. There is a watersport rental near beach that offers surfing lessons and the waves break close to the nice sandy beach. Beds very comfy and resort clean. Would highly recommend.
10
Sara
6 août 2023
·
A séjourné 3 nuits
The pool, pool bar, beach and beach restaurant were fantastic
The pool, pool bar, beach and beach restaurant were fantastic
10
Carolyn
20 oct. 2025
·
A séjourné 5 nuits
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Carol Marie
31 août 2025
·
A séjourné 5 nuits
My ocean view was perfect. I didn’t mind the Luau just outside my room on Monday and Wednesday nights, although it made parking less convenient. The beach there is quite nice
My ocean view was perfect. I didn’t mind the Luau just outside my room on Monday and Wednesday nights, although it made parking less convenient. The beach there is quite nice
8
Frank
23 août 2023
·
A séjourné 6 nuits
We are at the restaurant rim fire and struggled with the sun in our eyes. Won’t be back there. The gym needs some updating.
We are at the restaurant rim fire and struggled with the sun in our eyes. Won’t be back there. The gym needs some updating.
10
Jacob
3 mai 2025
·
A séjourné 4 nuits
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
10
Alessandra
30 août 2025
·
A séjourné 5 nuits
Beautiful views, great staff and awesome yoga class to start the day
Beautiful views, great staff and awesome yoga class to start the day
10
Megan
10 avr. 2024
·
A séjourné 6 nuits
I think the pool and hot tub could be larger for the size of the property
I think the pool and hot tub could be larger for the size of the property
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La plupart des clients trouvent le complexe et les chambres très propres et bien entretenus ; le service de nettoyage est généralement attentionné. Quelques personnes signalent des lacunes, telles que des poubelles non vidées ou des chambres initialement sales nécessitant un suivi.
Avis de voyageur à ce sujet
10
Russ
6 juil. 2025
·
A séjourné 3 nuits
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
6
Reda
29 déc. 2023
·
A séjourné 8 nuits
This is extremely expensive hotel the amenities are very dated and few. The room was dirty I had to ask for it to be cleaned and explain why I think it is dirty, they did clean it well after my conversation with them . For the money I spend on what supposed to be a resort on the beach I get what looks like a cheap motel. This made our trip to Kauai a very difficult one. I will never use Sheraton for the rest of my life the money I spend averaged 1000 a night for really bad place . Pictures in Expedia are very deceiving and I think they do so deliberately to rip people off
This is extremely expensive hotel the amenities are very dated and few. The room was dirty I had to ask for it to be cleaned and explain why I think it is dirty, they did clean it well after my conversation with them . For the money I spend on what supposed to be a resort on the beach I get what looks like a cheap motel. This made our trip to Kauai a very difficult one. I will never use Sheraton for the rest of my life the money I spend averaged 1000 a night for really bad place . Pictures in Expedia are very deceiving and I think they do so deliberately to rip people off
10
Michael
12 juin 2025
·
A séjourné 4 nuits
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
10
Wendy
26 mai 2025
·
A séjourné 3 nuits
Amazing location and gorgeous beachfront property. This place was immaculate and the staff were all friendly. They take great care making this place clean and beautiful. I would definitely stay here again!
Amazing location and gorgeous beachfront property. This place was immaculate and the staff were all friendly. They take great care making this place clean and beautiful. I would definitely stay here again!
10
Alan
14 sept. 2023
·
A séjourné 6 nuits
Located close to numerous restaurants and shops. Very close to the beach. This is our fourth time we have stayed at this hotel and will probably stay again.
Located close to numerous restaurants and shops. Very close to the beach. This is our fourth time we have stayed at this hotel and will probably stay again.
8
william
9 sept. 2023
·
A séjourné 6 nuits
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
10
Joseph
16 déc. 2022
·
A séjourné 19 340 nuits
The best place to stay in Kauai!! The resort is easy to find and is a good base from which you can explore the west or east or north coasts. Food was wonderful. Immaculately clean. Big comfortable room where you can see whales and the sun set. Terrific!!
The best place to stay in Kauai!! The resort is easy to find and is a good base from which you can explore the west or east or north coasts. Food was wonderful. Immaculately clean. Big comfortable room where you can see whales and the sun set. Terrific!!
10
Victoria
14 mai 2025
·
A séjourné 4 nuits
The property is clean, beautiful and located right next to the ocean. There are some great restaurants and shopping nearby. We enjoyed the coffee shop on the property. The lady at the reception desk that checked us in was not very friendly, but she seemed like she had a cold and maybe she wasn’t feeling well. Everybody else that worked on the property was wonderful and friendly. I would definitely recommend this property!
The property is clean, beautiful and located right next to the ocean. There are some great restaurants and shopping nearby. We enjoyed the coffee shop on the property. The lady at the reception desk that checked us in was not very friendly, but she seemed like she had a cold and maybe she wasn’t feeling well. Everybody else that worked on the property was wonderful and friendly. I would definitely recommend this property!
10
sandra
28 avr. 2023
·
A séjourné 5 nuits
Property is well maintained and beautiful, right on the beach.
Property is well maintained and beautiful, right on the beach.
10
Elisabeth
8 janv. 2025
·
A séjourné 6 nuits
I would recommending staying at this resort! It was super clean, staff is nice and helpful. We had no issues with our room and it was really big and kept super tidy everyday!
I would recommending staying at this resort! It was super clean, staff is nice and helpful. We had no issues with our room and it was really big and kept super tidy everyday!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et confortables, et beaucoup offrent une excellente vue sur l'océan. Certains signalent un décor désuet, du bruit près de la piscine ou des espaces communs et un Wi-Fi peu fiable ; certains mentionnent une climatisation qui ne refroidit pas suffisamment.
Avis de voyageur à ce sujet
4
Dariusz J
18 nov. 2024
·
A séjourné 7 nuits
We had to change the room because of noise coming from the swimming pool pump. out key did not open the door 3 times during one week stay. about one day apart every time. The batter was dead, as I understand it. But why didn't they fix it correctly the first time.
We had to change the room because of noise coming from the swimming pool pump. out key did not open the door 3 times during one week stay. about one day apart every time. The batter was dead, as I understand it. But why didn't they fix it correctly the first time.
8
Melody
1 mars 2025
·
A séjourné 6 nuits
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
8
Ellyn
30 janv. 2023
·
A séjourné 5 nuits
Anniversary trip with hubby, so splurged on an ocean view room, which was very nice, huge sliders to balcony, great view, etc. Bedding was also very good, and they swapped out feather pillows (after having to be being reminded....). Facilities overall were clean and nicely kept up. BUT.... I wish I'd realized our room was overlooking the pool area, which was too brightly lit (esp. the blue pool lights) which are on ALL night - not a nice vacation experience really. Room also overlooked the noisy poolside restaurant (live music every evening), and the pool area staff room - people coming and going not really quietly at 6-7am kinda ruined the 'sleep with the doors open hearing the ocean' vibe. Other disappointments: serious paucity of healthy and/or vegetarian options at onsite restaurants, steep added costs for the cabana or covered lounge chair rentals. Even borrowing beach umbrellas was extra, despite paying the 'extra' but required daily resort fee. This was annoying, and Expedia really did make the listing sound like it was a final price, that parking was an elective extra fee, etc. Just to note, I also booked another resort, and they emailed me in advance to clarify their extra resort fees, and these types of amenities were included (as I'd expect). Just saying, gotta read the fine print. The ocean and pools worked out well for us, the snorkeling nearby was great, and we would return to this resort .... but we'd request a room on the other wing :-)
Anniversary trip with hubby, so splurged on an ocean view room, which was very nice, huge sliders to balcony, great view, etc. Bedding was also very good, and they swapped out feather pillows (after having to be being reminded....). Facilities overall were clean and nicely kept up. BUT.... I wish I'd realized our room was overlooking the pool area, which was too brightly lit (esp. the blue pool lights) which are on ALL night - not a nice vacation experience really. Room also overlooked the noisy poolside restaurant (live music every evening), and the pool area staff room - people coming and going not really quietly at 6-7am kinda ruined the 'sleep with the doors open hearing the ocean' vibe. Other disappointments: serious paucity of healthy and/or vegetarian options at onsite restaurants, steep added costs for the cabana or covered lounge chair rentals. Even borrowing beach umbrellas was extra, despite paying the 'extra' but required daily resort fee. This was annoying, and Expedia really did make the listing sound like it was a final price, that parking was an elective extra fee, etc. Just to note, I also booked another resort, and they emailed me in advance to clarify their extra resort fees, and these types of amenities were included (as I'd expect). Just saying, gotta read the fine print. The ocean and pools worked out well for us, the snorkeling nearby was great, and we would return to this resort .... but we'd request a room on the other wing :-)
10
Michael
12 juin 2025
·
A séjourné 4 nuits
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
8
William
1 mars 2025
·
Fantastic hotel with a great beach and pool area. Lava’s restaurant was excellent with great service. Building 2 had some water and power issues along with no internet for two days, but the hotel staff was very helpful and kept us well informed. I would definitely return to this hotel
Fantastic hotel with a great beach and pool area. Lava’s restaurant was excellent with great service. Building 2 had some water and power issues along with no internet for two days, but the hotel staff was very helpful and kept us well informed. I would definitely return to this hotel
10
Nory
10 juin 2025
·
A séjourné 7 nuits
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
10
Debra
21 sept. 2023
·
A séjourné 4 nuits
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
8
Michael Anthony
28 nov. 2024
·
A séjourné 5 nuits
This is a great spot if you want to be right on the beach. The rooms are a bit dated, and the walls are quite thin. It's within walking distance to coffee shops, restaurants, and plazas. Note that you'll need to rent beach chairs daily to use on the beach. The hotel offers convenient access to the ocean, and the views from the rooms can be quite beautiful. Just be prepared for some noise if you're staying in a room close to the common areas. Overall, I would stay here again—it's the best location on the island, in my opinion.
This is a great spot if you want to be right on the beach. The rooms are a bit dated, and the walls are quite thin. It's within walking distance to coffee shops, restaurants, and plazas. Note that you'll need to rent beach chairs daily to use on the beach. The hotel offers convenient access to the ocean, and the views from the rooms can be quite beautiful. Just be prepared for some noise if you're staying in a room close to the common areas. Overall, I would stay here again—it's the best location on the island, in my opinion.
10
Jacob
3 mai 2025
·
A séjourné 4 nuits
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
8
Douglas
22 sept. 2025
·
A séjourné 3 nuits
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Service généralement amical et attentionné, avec un concierge serviable et un service de nettoyage attentif. Certains signalent des lacunes, telles que des interactions désagréables à la réception, des propositions de timeshare ou des frustrations concernant le départ tardif.
Avis de voyageur à ce sujet
10
Russ
6 juil. 2025
·
A séjourné 3 nuits
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
I can not say enough positives about this resort! We did opt for ocean front and were very impressed! We couldn't have asked for a better room! The resort was quiet, had lots of things to keep you busy (yard games, pool, fire pits, etc.). The room was clean, had plenty of room, and the set up was great. Every staff member we encountered was pleasant and very helpful. We will come again and stay at this Sheraton!
8
Olivia
21 nov. 2025
·
A séjourné 4 nuits
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
8
Melody
1 mars 2025
·
A séjourné 6 nuits
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
The WIFI is awful, and i needed it to work- was down for two days. Also, when I checked in they gave me two queens instead of a king and I had to argue with the front desk to get a new room
10
Faxon
14 mars 2023
·
A séjourné 1 nuit
Awesome customer service.
Awesome customer service.
10
Michael
12 juin 2025
·
A séjourné 4 nuits
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
Our experience staying at the Sheraton Kauai Resort was overall excellent! The resort is a beautiful, with beautiful grounds & gardens to explore and amazing views of the south coast of Kauai. It's located about 25 minutes from the airport and we found that any points of interest on the island was very accessible, no more than 1 hour drive from the hotel. Our room was an oceanfront room with a beautiful view (yet felt very private & quite) and we found it spotless, BIG and roomy. The little market and pool side restaurant was good and service was on friendly & on point. Their concierge helped us quickly book excursions that were well worth it, as they have connections to good & apparently reputable excursion companies (we did kayaking on Wailea River with hike & a Napali Coast sunset cruise!) We recommend this hotel to anyone staying on Kauai!!!
4
Radhika
4 juin 2025
·
A séjourné 3 nuits
The service was very poor. The phones in the room were not working , So had to walk to the building where the front desk was located. Asked for extra bottles of water and the staff said I need to talk to front desk. Felt the resort did not care for their guests. Asked for a late check out extend by an hour - Not accommodated. Did not feel welcomed.
The service was very poor. The phones in the room were not working , So had to walk to the building where the front desk was located. Asked for extra bottles of water and the staff said I need to talk to front desk. Felt the resort did not care for their guests. Asked for a late check out extend by an hour - Not accommodated. Did not feel welcomed.
10
Carolyn
20 oct. 2025
·
A séjourné 5 nuits
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Debra
21 sept. 2023
·
A séjourné 4 nuits
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
Stayed in an ocean view room. The room and bathroom were both very spacious. Called the main desk to request extra coffee packets for the coffee maker in the room and they were delivered within minutes. We talked to various staff members while there and they were all very courteous. Nice pool and beach. Food served at the Lava Restaurant was high quality.
10
Dyana L
30 avr. 2025
·
A séjourné 6 nuits
Excellent service !! Yoga was fun. Very nice
Excellent service !! Yoga was fun. Very nice
8
Michael
25 nov. 2024
·
A séjourné 9 nuits
Nice place - great staff - great beach - no so thrilled about the push for the 90 minute sales presentation (didn’t do it) - everybody has a “club” or gimmick these days - gets old….
Nice place - great staff - great beach - no so thrilled about the push for the 90 minute sales presentation (didn’t do it) - everybody has a “club” or gimmick these days - gets old….
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer à Poipu, avec un accès facile aux restaurants, aux boutiques et à la plongée avec tuba ; les couchers de soleil sont un point fort. Base idéale pour explorer l'île.
Avis de voyageur à ce sujet
8
John
30 avr. 2025
·
A séjourné 7 nuits
Great location
Great location
8
Olivia
21 nov. 2025
·
A séjourné 4 nuits
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
Room was fantastic and the location being beachfront and close to a lot of things. It was also nice to get daily housekeepinh. I marked 4 stars instead of 5 because we didn't get good directions finding our unit from the lobby, especially that it was late in the evening; the coffee provided and single coffee maker is also horrible. But, overall, we had a wonderful stay and would recommend it to others, just be clear with where your unit is, or better yet ask for assistance and expect to get coffee somewhere or being your own.
10
Robert Anthony
15 janv. 2023
·
A séjourné 19 371 nuits
The Sheraton Kauai is in an excellent location with great shopping and dining options a short walk or drive away. Grounds are impeccable and hotel is well maintain, clean and very comfortable. The only slight concern is the cost of everything (not just the hotel, but all things in Kauai). For Canadians, it is a very expensive island to visit given both recent inflation and the Canadian dollar exchange.
The Sheraton Kauai is in an excellent location with great shopping and dining options a short walk or drive away. Grounds are impeccable and hotel is well maintain, clean and very comfortable. The only slight concern is the cost of everything (not just the hotel, but all things in Kauai). For Canadians, it is a very expensive island to visit given both recent inflation and the Canadian dollar exchange.
10
Linet
6 août 2025
·
A séjourné 3 nuits
Loved our 3 night stay, large suite for my fsmily of 4 with stunning ocean views. Great restaurants, close to everything.
Loved our 3 night stay, large suite for my fsmily of 4 with stunning ocean views. Great restaurants, close to everything.
10
Charles
1 mai 2023
·
A séjourné 7 nuits
The location right on the beach is phenominal. We had an ocean-facing room, and the views were incredible. The staff was very helpful and kind. The rooms were clean and modern. Very close to many good restaurants in the Poipu/Koloa area.
The location right on the beach is phenominal. We had an ocean-facing room, and the views were incredible. The staff was very helpful and kind. The rooms were clean and modern. Very close to many good restaurants in the Poipu/Koloa area.
10
Carolyn
20 oct. 2025
·
A séjourné 5 nuits
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Brett James
25 févr. 2025
·
A séjourné 6 nuits
Location next to Kiahuna beach is perfect
Location next to Kiahuna beach is perfect
10
William
26 mai 2023
·
A séjourné 4 nuits
Beautiful location with the manicured grounds. Walking distance to restaurants and shops. The beach by the hotel was clean with easy access. We will stay here again.
Beautiful location with the manicured grounds. Walking distance to restaurants and shops. The beach by the hotel was clean with easy access. We will stay here again.
10
sandra
28 avr. 2023
·
A séjourné 5 nuits
Property is well maintained and beautiful, right on the beach.
Property is well maintained and beautiful, right on the beach.
10
Jacob
3 mai 2025
·
A séjourné 4 nuits
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les options sur place se concentrent sur Lava’s et RumFire ; beaucoup apprécient la nourriture et le service au bord de la piscine, mais d'autres trouvent la qualité et le service inégaux, les options limitées ou fermées certains jours, et les prix élevés. Le service en chambre est parfois indisponible.
Avis de voyageur à ce sujet
8
Delora
19 mai 2025
·
A séjourné 6 nuits
While the hotel was clean, quite and comfortable there are drawbacks. The RumFire restaurant is closed the first half of the week thus limiting the places to eat on site. Very limited transportation off site. Very very minimal shopping as in only a small convenience store/snack store available.
While the hotel was clean, quite and comfortable there are drawbacks. The RumFire restaurant is closed the first half of the week thus limiting the places to eat on site. Very limited transportation off site. Very very minimal shopping as in only a small convenience store/snack store available.
10
Amber
1 avr. 2023
·
A séjourné 1 nuit
This is a beautiful beachfront resort! I splurged on the oceanfront room and the view was gorgeous. The room was clean, ac worked great, and the bed was comfortable. Check in did take longer than expected but the lady was friendly. In room dining was not available due to staff shortage but this only affected the first night I flew in as I was exhausted lol There is some free parking but with the resort being so large you could be far from your room or have to park on the street. I opted for valet because of that.
This is a beautiful beachfront resort! I splurged on the oceanfront room and the view was gorgeous. The room was clean, ac worked great, and the bed was comfortable. Check in did take longer than expected but the lady was friendly. In room dining was not available due to staff shortage but this only affected the first night I flew in as I was exhausted lol There is some free parking but with the resort being so large you could be far from your room or have to park on the street. I opted for valet because of that.
6
Jan
17 déc. 2023
·
A séjourné 3 nuits
The property was well located. Most of the staff was friendly and helpful, but not as client oriented as other resorts at this price range. Biggest problem: WORST.FOOD.EVER! Other than the coffee shop, which was fine, the other main restaurants served low quality food, were terribly noisy, and not at all responsive to our requests. We literally had to go off property for every meal.
The property was well located. Most of the staff was friendly and helpful, but not as client oriented as other resorts at this price range. Biggest problem: WORST.FOOD.EVER! Other than the coffee shop, which was fine, the other main restaurants served low quality food, were terribly noisy, and not at all responsive to our requests. We literally had to go off property for every meal.
10
Carolyn
20 oct. 2025
·
A séjourné 5 nuits
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
Excellent location, perfect views, great swimming pools and poolside service. The mahi mahi tacos at Lavas were fabulous. Housekeeping staff are excellent and attentive. This property is aging well, not as fancy as the Grand Hyatt, so it’s more affordable and less pretentious.
10
Nory
10 juin 2025
·
A séjourné 7 nuits
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
8
william
9 sept. 2023
·
A séjourné 6 nuits
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
Our balcony never had the trash cleared during our 6 night stay. Also the room was made up every day and cleaned fresh towels but empty cans etc were not thrown away or removed. The Lava restaurant was a total disappointment. The food and service took forever. From the taste of the food I figured microwaving food would be quick. Asked for a $45 steak to be cooked medium rare and was told they couldn't do that..all cooked same. Mine was burnt table next to us had same dish and his steak was a nice red center. Other meal for breakfast was just as disappointing. The prices were even more inflated for amount service and quality of food. A double patty burger was $35. Don't waste time there. Go off of resort or maybe splurge at rumfire..but it's only open dinner few nights a week.
8
Julia
21 févr. 2023
·
A séjourné 10 nuits
Perfect location, wonderful waitstaff at Lavas and beach activity desk. However there is no room service and we struggled to find our room alone in the dark
Perfect location, wonderful waitstaff at Lavas and beach activity desk. However there is no room service and we struggled to find our room alone in the dark
6
Detlof
1 sept. 2025
·
A séjourné 7 nuits
The room was very good, large, nice view. Our main complaint was about the food at the Lava restaurant. Whatever we ordered in this restaurant, the food was very poor, overcooked or underdone, even hamburgers did not tast good.
The room was very good, large, nice view. Our main complaint was about the food at the Lava restaurant. Whatever we ordered in this restaurant, the food was very poor, overcooked or underdone, even hamburgers did not tast good.
8
Douglas
22 sept. 2025
·
A séjourné 3 nuits
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
The property was really nice, and I would stay there again. The setting is beautiful, and the Lava restaurant is very good. The chef was walking around asking people how their food was, which is a high-end restaurant thing to do. I have a few complaints. Like a lot of these resorts that nickel and dime you. A $40 resort fee? Why not just put that into the price of the room? The concierge tried to get me to go to presentation on time sharing, which, you know, is kind of crass. Everything at the pool costs money except the towel. The pool itself is nice, but the area is kind of small, and the beach is also kind of small. That's just the geography of the place, so it is what it is. And the internet was crappy. It didn't work reliably. Still the overall area is nice, and I spent most of the time away from the hotel doing the things that Kauai has to offer.
10
Veronica Marie
28 avr. 2025
·
A séjourné 6 nuits
Wonderful property. We stayed on the beach side in an oceanfront room. It was perfect. Both restaurants on site were good - especially Rum Fire. Will definitely return to this property.
Wonderful property. We stayed on the beach side in an oceanfront room. It was perfect. Both restaurants on site were good - especially Rum Fire. Will definitely return to this property.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Melissa
16 juil. 2026
·
A séjourné 6 nuits
My happy place! Me and my kids love everything about this place.
My happy place! Me and my kids love everything about this place.
10
Kohl
15 juil. 2026
·
A séjourné 7 nuits
.
.
8
Emily
13 juil. 2026
·
A séjourné 10 nuits
Other than the service being extremely slow at lava on poipu every way truly amazing
Other than the service being extremely slow at lava on poipu every way truly amazing
2
Sriram J
12 juil. 2026
·
A séjourné 4 nuits
We were supposed to get an oceanfront room with 2 queen beds. When we checked in with a lady called Grace, she informed us that all they had was a room with a queen bed and a pull-out sofa bed. Grace informed us that the hotel could change the type of room EVEN THOUGH we had booked a room with 2 queen beds. There was a total lack of empathy and the staff did not even TRY to find us another room. They would not even offer us a refund for providing us with a sub-standard room that we had not booked.
We were supposed to get an oceanfront room with 2 queen beds. When we checked in with a lady called Grace, she informed us that all they had was a room with a queen bed and a pull-out sofa bed. Grace informed us that the hotel could change the type of room EVEN THOUGH we had booked a room with 2 queen beds. There was a total lack of empathy and the staff did not even TRY to find us another room. They would not even offer us a refund for providing us with a sub-standard room that we had not booked.
8
Andrea
8 juil. 2026
·
A séjourné 5 nuits
The property and beach was nice. The beach was a little rough for my 4 year old, but the pool was good. The Rum Fire restaurant was very good, while the other one was okay. Staff was either friendly or polite but seemed over it.
The property and beach was nice. The beach was a little rough for my 4 year old, but the pool was good. The Rum Fire restaurant was very good, while the other one was okay. Staff was either friendly or polite but seemed over it.
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Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- N° d'identification fiscale : W20034164-01
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 08 h 00 à 21 h 00.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner préparé sur commande coûte environ 20 USD par personne
- Wi-Fi dans la chambre : 15.00 USD par jour (le tarif peut varier)
- Service de voiturier : 30 USD par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Centre d'affaires
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Beach Sun Loungers
Wheelchair Accessible (Limited)
Services
Centre d'affaires
Salle de banquet
Location de vélos
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Piscine extérieure
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi