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Hyatt Regency Hakone Resort and Spa

339 US$

/ noche

Promedio para septiembre

Hyatt Regency Hakone Resort and Spa - Image 1

Hyatt Regency Hakone Resort and Spa - Habitación

Hyatt Regency Hakone Resort and Spa - Habitación

Hyatt Regency Hakone Resort and Spa - Vistas desde la habitación

Hyatt Regency Hakone Resort and Spa - Recepción

Precios para Hyatt Regency Hakone Resort and Spa

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339 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hyatt Regency Hakone Resort and Spa, los precios por noche son de 285 US$ de media en el mes más barato (febrero) y de 485 US$ en el mes más caro (abril), según los últimos 12 meses.

Precio medio por noche en Hyatt Regency Hakone Resort and Spa por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	315 US$
febrero	285 US$
marzo	409 US$
abril	485 US$
mayo	412 US$
junio	325 US$
julio	297 US$
agosto	324 US$
septiembre	339 US$
octubre	474 US$
noviembre	446 US$
diciembre	408 US$

Más caro: abril (aprox. 485 US$)

Más barato: febrero (aprox. 285 US$)

Acerca de esta propiedad

Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece aguas termales y una bañera de hidromasaje. Encontrarás t...

Servicios

Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece aguas termales y una bañera de hidromasaje. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y un vestíbulo con chimenea.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Hakone? En este complejo turístico tienes a tu disposición 106 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Se ofrece servicio de transporte desde la estación de tren gratuito y un aparcamiento sin asistencia gratuito.

Comida

Si tienes ganas de comer algo de cocina francesa, ve a Dining Room French, uno de los 3 restaurantes de este complejo turístico, o simplemente llama al servicio de habitaciones con horario limitado. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé todos los días de 07:30 a 10:30 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 80 habitaciones con frigorífico y minibar. Para los momentos de ocio, tendrás una televisión LCD con canales por satélite y conexión a Internet por cable y wifi gratis. El cuarto de baño está provisto de secadores de pelo y zapatillas. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.

Ubicación

Si decides alojarte en Hyatt Regency Hakone Resort and Spa, te encontrarás en una fantástica zona de Hakone (Gora), apenas te separarán cinco minutos en coche de Parque Gora de Hakone y Hotel Hakone Kowakien Yunessun. Además, este complejo de lujo se encuentra a 2,3 km de Museo al aire libre de Hakone y a 4,7 km de Prado Sengokuhara Susuki.

Qué hay cerca

Museo de Antigüedades Meissen de Hakone(0.4 millas)
Teleférico Hakone Tozan(0.5 millas)
Parque Gora de Hakone(0.6 millas)
Casa del té Hakuundo Chaen(0.7 millas)
Onsen de Sengokuhara(0.7 millas)
Valle de Owakudani(1 millas)
Hotel Hakone Kowakien Yunessun(1.3 millas)
Museo de Arte Okada(1.4 millas)
Museo al aire libre de Hakone(1.4 millas)
Cascadas de Chisuji(1.7 millas)
Árboles de sakura en el río Haya(1.8 millas)
Museo de Arte Pola(1.9 millas)
Templo Hakonejinja Mototsumiya(2.6 millas)
Prado Sengokuhara Susuki(2.8 millas)
Museo de cristal veneciano de Hakone(2.9 millas)
El aeropuerto más práctico para llegar a Hyatt Regency Hakone Resort and Spa se encuentra en Tokio (NRT-A. Internacional de Narita)(104.3 millas)

Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
Servicio de limpieza

Ubicación

Goura 1320, Gora, Hakone, Distrito de Ashigarashimo, Japón

Museo de Antigüedades Meissen de Hakone (0.4 millas)

Teleférico Hakone Tozan (0.5 millas)

Parque Gora de Hakone (0.6 millas)

Casa del té Hakuundo Chaen (0.7 millas)

Onsen de Sengokuhara (0.7 millas)

Valle de Owakudani (1 millas)

Más información sobre la ubicación

Opciones de habitación

6

Habitación Deluxe, 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 3

786 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

6

Habitación, 2 camas individuales, vistas a la montaña

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

605 ft²

Balcón

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera de inmersión profunda

5

Habitación, 2 camas individuales (Tatami)

Detalles de la oferta

2 Camas Individuales

Capacidad: 4

721 ft²

Balcón

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera de inmersión profunda

5

Regency, Suite ejecutiva

Detalles de la oferta

2 Camas Individuales

Capacidad: 3

1001 ft²

Balcón o patio

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

8

Habitación Deluxe, 2 camas individuales (Dog Friendly)

Detalles de la oferta

2 Camas Individuales

Capacidad: 3

783 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

5

Habitación, 2 camas individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

603 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Bañera de inmersión profunda

Reseñas de los huéspedes sobre Hyatt Regency Hakone Resort and Spa

8.9

Fabuloso

Basado en 1001 comentarios verificados

¿Quién se queda aquí?

Trabajo

2%

Pareja

45%

Familia

39%

Grupo

9%

Solo/a

3%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Hyatt Regency Hakone Resort and Spa, los viajeros elogian repetidamente al personal amable y atento, las habitaciones espaciosas, las relajantes instalaciones de onsen y las vistas a la montaña. La ubicación tranquila y remota se equilibra con los cómodos traslados a Gora y Sounzan, y algunas recogidas ocasionales en Odawara.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Hyatt Regency Hakone Resort and Spa, los viajeros elogian repetidamente al personal amable y atento, las habitaciones espaciosas, las relajantes instalaciones de onsen y las vistas a la montaña. La ubicación tranquila y remota se equilibra con los cómodos traslados a Gora y Sounzan, y algunas recogidas ocasionales en Odawara.

El desayuno se describe ampliamente como excelente y el restaurante de sushi destaca, aunque las opciones durante el día pueden ser limitadas y a menudo se requieren reservas. Varias reseñas señalan una decoración anticuada o desgaste por mantenimiento, algunas deficiencias ocasionales en las habitaciones o en el onsen (sin baño al aire libre ni sauna) y que la propiedad puede resultar cara para su antigüedad. El entorno es hermoso pero no muy accesible a pie, y los traslados temprano o tarde pueden ser complicados debido a las cuestas pronunciadas o la escasez de taxis. Espere una estancia relajante y con un servicio atento en la montaña.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones de onsen y spa son ampliamente elogiadas por su limpieza y relajación, aunque algunos señalan que no hay baño al aire libre ni sauna. El servicio de transporte gratuito alrededor de Gora/Sounzan (y el servicio ocasional a Odawara) es conveniente, pero opera con horarios limitados; se agradece la chimenea en el salón y los espacios familiares.

Reseñas de huéspedes relacionadas

10

Joung

30 sept 2024

·

Se alojó 1 noche

Great spa. Nice facilities

Great spa. Nice facilities

10

Joan

16 jun 2024

·

Se alojó 3 noches

The hot spring waters are excellent. It is quiet and they were very accommodating our early check in

The hot spring waters are excellent. It is quiet and they were very accommodating our early check in

10

Jeremy

24 jun 2025

·

Se alojó 1 noche

Great staff. Great facilities. Great onsen. Zero complaints at all.

Great staff. Great facilities. Great onsen. Zero complaints at all.

10

Adam Rene

6 jun 2024

·

Se alojó 2 noches

Beautiful facility, lovely spa with onsen. Convenient transportation from the train station and into town. Good food (delicious bacon at breakfast!)

Beautiful facility, lovely spa with onsen. Convenient transportation from the train station and into town. Good food (delicious bacon at breakfast!)

10

Amir

27 mar 2025

·

Se alojó 1 noche

It’s a spa resort with a shuttle to/from the station and the doorway. Great staff & services. Gorgeous views and an amazing breakfast buffet and top notch restaurant for other meals. The onsen was public and worth going. You’re there to relax unwind and enjoy the views and surroundings. Well that ticked every box. Lovely!!

It’s a spa resort with a shuttle to/from the station and the doorway. Great staff & services. Gorgeous views and an amazing breakfast buffet and top notch restaurant for other meals. The onsen was public and worth going. You’re there to relax unwind and enjoy the views and surroundings. Well that ticked every box. Lovely!!

10

Megan

28 oct 2025

·

Se alojó 1 noche

The staff was amazing and the amenities were top notch. Their shuttle service was great but only for around Gora-pick up at odwara station was extremely limited.

The staff was amazing and the amenities were top notch. Their shuttle service was great but only for around Gora-pick up at odwara station was extremely limited.

10

Eli

13 sept 2024

·

Se alojó 2 noches

Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season.

Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season.

10

Nicki

31 mar 2024

·

Staff went above and beyond at every opportunity. The onsen was super peaceful and we loved hanging out and dining by the fireplace in the living room. Rooms were spacious and clean and the shuttle was very helpful. Just be sure to arrange for transportation ahead of time if you are doing things away from the hotel after shuttle hours.

Staff went above and beyond at every opportunity. The onsen was super peaceful and we loved hanging out and dining by the fireplace in the living room. Rooms were spacious and clean and the shuttle was very helpful. Just be sure to arrange for transportation ahead of time if you are doing things away from the hotel after shuttle hours.

10

Niko

28 jun 2024

·

Se alojó 4 noches

The hotel offers free shuttles to near by train stations and some points of interest, and they will also provide pu k up if you call. That made it very easy to get around. The dining options are somewhat limited; however, the quality of everything we had were excellent. The staff was so polite and nice. They all spoke English, so it’s a good destination hotel for foreigners.

The hotel offers free shuttles to near by train stations and some points of interest, and they will also provide pu k up if you call. That made it very easy to get around. The dining options are somewhat limited; however, the quality of everything we had were excellent. The staff was so polite and nice. They all spoke English, so it’s a good destination hotel for foreigners.

6

Michael

1 nov 2025

·

Se alojó 2 noches

The hotel staff was accommodating though be aware that most have very little English. The shuttle service was efficient and useful but be aware the route is circuitous and not for those inclined to motion sickness. We very much enjoyed the Hakone experience especially the ropeway. We walked to town of Gora though it is very steep. We could not play our planned golf game due to lack of available taxis even though the concierge tried. The hotel is really showing its age with frayed upholstery and damaged wood finishes and outdated decor. The onsen bath was very clean and quiet and kept stocked with towels and amenities. The ‘welcome drink’ offered at check in was just the choice of a beer or wine (half glass) or cola. The beds were comfortable with high quality linens, and room service was responsive. We appreciated the Nespresso machine in the room and the provided water and coffee pods. In all a relaxing stay, but for the price it felt closer to a seniors retirement home than a Hyatt resort.

The hotel staff was accommodating though be aware that most have very little English. The shuttle service was efficient and useful but be aware the route is circuitous and not for those inclined to motion sickness. We very much enjoyed the Hakone experience especially the ropeway. We walked to town of Gora though it is very steep. We could not play our planned golf game due to lack of available taxis even though the concierge tried. The hotel is really showing its age with frayed upholstery and damaged wood finishes and outdated decor. The onsen bath was very clean and quiet and kept stocked with towels and amenities. The ‘welcome drink’ offered at check in was just the choice of a beer or wine (half glass) or cola. The beds were comfortable with high quality linens, and room service was responsive. We appreciated the Nespresso machine in the room and the provided water and coffee pods. In all a relaxing stay, but for the price it felt closer to a seniors retirement home than a Hyatt resort.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes consideran que las habitaciones y el onsen están muy limpios. Otros informan de accesorios envejecidos, muebles desgastados o problemas ocasionales como moho, óxido o insectos, lo que indica que el mantenimiento puede ser inconsistente.

Reseñas de huéspedes relacionadas

10

anthony joe

2 ago 2025

·

Se alojó 2 noches

Very well maintained, great staff, spacious rooms!

Very well maintained, great staff, spacious rooms!

10

HIROCHIKA

16 sept 2025

·

Se alojó 2 noches

とても清潔で良かった

とても清潔で良かった

2

Keiji

20 dic 2023

·

Se alojó 2 noches

残念、そして貴重な休みをこのホテルに使ってしまって後悔。部屋は写真通りの広さだけど、部屋中の劣化が気になった。特に風呂場・水回りにサビや水垢がつき、塗装も剥がれてたりと気になった。部屋からの景色も壁で見応えもなく、ベランダは落ち葉だらけで掃除がされてなかった。温泉は大浴場ひとつだけ、サウナさえ無い。大浴場の天井は汚れ、カビ、劣化による剥がれで汚らしく、ボデーソープは100円均一の食器用洗剤のように安っぽくて肌が痛くなった。シャワー室のアメニティーホルダーには水垢か石灰が大量にこびり付いててギョッとした。レストランで7000円くらいのステーキを頼んだが、焼き加減を聞かれることが無いままウェルダンを出してきて、ゴムの様に固く美味しくなかった。ラウンジの焚火を囲んでいるソファーは全部くたびれてシワシワ。肘掛けの布は破れてて汚らしかった。全体的に非常にコスパが悪く、もっと箱根らしい温泉宿に泊まれば良かったと後悔し、とても勉強になった。唯一よかった点は、車寄せを担当していた男性スタッフの対応が素晴らしくよかったことで、これにすくわれた。ビジネス・旅行で年間50泊以上ホテルを利用してるが、今回のハイヤットは今年で1番残念な滞在だったと感じている。ハイヤットの看板を掲げるなら、ちゃんとメンテする必要があるし、景色の悪い部屋は使わない方がいいと思った。

残念、そして貴重な休みをこのホテルに使ってしまって後悔。部屋は写真通りの広さだけど、部屋中の劣化が気になった。特に風呂場・水回りにサビや水垢がつき、塗装も剥がれてたりと気になった。部屋からの景色も壁で見応えもなく、ベランダは落ち葉だらけで掃除がされてなかった。温泉は大浴場ひとつだけ、サウナさえ無い。大浴場の天井は汚れ、カビ、劣化による剥がれで汚らしく、ボデーソープは100円均一の食器用洗剤のように安っぽくて肌が痛くなった。シャワー室のアメニティーホルダーには水垢か石灰が大量にこびり付いててギョッとした。レストランで7000円くらいのステーキを頼んだが、焼き加減を聞かれることが無いままウェルダンを出してきて、ゴムの様に固く美味しくなかった。ラウンジの焚火を囲んでいるソファーは全部くたびれてシワシワ。肘掛けの布は破れてて汚らしかった。全体的に非常にコスパが悪く、もっと箱根らしい温泉宿に泊まれば良かったと後悔し、とても勉強になった。唯一よかった点は、車寄せを担当していた男性スタッフの対応が素晴らしくよかったことで、これにすくわれた。ビジネス・旅行で年間50泊以上ホテルを利用してるが、今回のハイヤットは今年で1番残念な滞在だったと感じている。ハイヤットの看板を掲げるなら、ちゃんとメンテする必要があるし、景色の悪い部屋は使わない方がいいと思った。

10

Debra

16 oct 2025

·

Se alojó 2 noches

Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious.

Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious.

8

Noriko

13 abr 2025

·

Se alojó 1 noche

部屋が広くて綺麗。快適でした！

部屋が広くて綺麗。快適でした！

6

Adam

31 mar 2023

·

Se alojó 2 noches

The Hyatt Regency Hakone Resort and Spa is a beautiful luxury hotel. It is expensive, but really, the whole area is. This hotel is a beautiful mix of Japanese style and western comfort. I am being a bit tough on rating, because for the cost, my expectations are very high. The hotel is great and the staff is wonderful. BUT the hotel does have some very outdated features and could use some updating and deep cleaning. Our room was lovely and spacious, but there was a bad smell. The TVs was disappointing, since it has a Netflix button, but the hotel said that we cannot access (note: every other hotel we stayed in Japan had this ability), so we were left with the 3 English speaking channels. But I do not want to sound negative; the hotel is GREAT, but for the price I am being nitpicky. The spa is amazing!!! The restaurants are great (but get reservations early; they were full a lot). And the location is breathtaking.

The Hyatt Regency Hakone Resort and Spa is a beautiful luxury hotel. It is expensive, but really, the whole area is. This hotel is a beautiful mix of Japanese style and western comfort. I am being a bit tough on rating, because for the cost, my expectations are very high. The hotel is great and the staff is wonderful. BUT the hotel does have some very outdated features and could use some updating and deep cleaning. Our room was lovely and spacious, but there was a bad smell. The TVs was disappointing, since it has a Netflix button, but the hotel said that we cannot access (note: every other hotel we stayed in Japan had this ability), so we were left with the 3 English speaking channels. But I do not want to sound negative; the hotel is GREAT, but for the price I am being nitpicky. The spa is amazing!!! The restaurants are great (but get reservations early; they were full a lot). And the location is breathtaking.

10

Katsutaro

8 may 2025

·

Se alojó 2 noches

部屋は清潔で広さも十分。スタッフの対応も総じて良かったが、人によってレベルのばらつきを感じたのも事実。バスの送迎はありがたかった。

部屋は清潔で広さも十分。スタッフの対応も総じて良かったが、人によってレベルのばらつきを感じたのも事実。バスの送迎はありがたかった。

6

Gianluca

5 jun 2025

·

Se alojó 1 noche

Das Hotel ist ziemlich in die Jahre gekommmen. Service ist gut bis sehr gut. Preise hoch und man fühlt sich nicht in Japan. Sauberkeit entspricht nicht dem jaoanischen standards. Durchganstourismus, viele nord amerikaner. Frühstück ist gut!

Das Hotel ist ziemlich in die Jahre gekommmen. Service ist gut bis sehr gut. Preise hoch und man fühlt sich nicht in Japan. Sauberkeit entspricht nicht dem jaoanischen standards. Durchganstourismus, viele nord amerikaner. Frühstück ist gut!

6

Michael

1 nov 2025

·

Se alojó 2 noches

The hotel staff was accommodating though be aware that most have very little English. The shuttle service was efficient and useful but be aware the route is circuitous and not for those inclined to motion sickness. We very much enjoyed the Hakone experience especially the ropeway. We walked to town of Gora though it is very steep. We could not play our planned golf game due to lack of available taxis even though the concierge tried. The hotel is really showing its age with frayed upholstery and damaged wood finishes and outdated decor. The onsen bath was very clean and quiet and kept stocked with towels and amenities. The ‘welcome drink’ offered at check in was just the choice of a beer or wine (half glass) or cola. The beds were comfortable with high quality linens, and room service was responsive. We appreciated the Nespresso machine in the room and the provided water and coffee pods. In all a relaxing stay, but for the price it felt closer to a seniors retirement home than a Hyatt resort.

The hotel staff was accommodating though be aware that most have very little English. The shuttle service was efficient and useful but be aware the route is circuitous and not for those inclined to motion sickness. We very much enjoyed the Hakone experience especially the ropeway. We walked to town of Gora though it is very steep. We could not play our planned golf game due to lack of available taxis even though the concierge tried. The hotel is really showing its age with frayed upholstery and damaged wood finishes and outdated decor. The onsen bath was very clean and quiet and kept stocked with towels and amenities. The ‘welcome drink’ offered at check in was just the choice of a beer or wine (half glass) or cola. The beds were comfortable with high quality linens, and room service was responsive. We appreciated the Nespresso machine in the room and the provided water and coffee pods. In all a relaxing stay, but for the price it felt closer to a seniors retirement home than a Hyatt resort.

10

Tyo Mui

19 nov 2024

·

Se alojó 2 noches

Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects.

Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son consistentemente grandes y cómodas, y muchos disfrutan de las vistas a la montaña y las opciones de tatami; las camas son cómodas. Algunos señalan una decoración anticuada, un desgaste menor por mantenimiento, una tecnología limitada en la habitación (sin streaming) o vistas pobres en ciertas habitaciones.

Reseñas de huéspedes relacionadas

10

Stephanie

27 nov 2025

·

Se alojó 2 noches

Spacious guest rooms, nice restaurant (The Living Room), coffee available at 7AM, very nice and welcoming staff, fantastic view of the mountains and proximity to Sounzan Ropeway line.

Spacious guest rooms, nice restaurant (The Living Room), coffee available at 7AM, very nice and welcoming staff, fantastic view of the mountains and proximity to Sounzan Ropeway line.

10

Khoo Boo

28 nov 2025

·

Se alojó 2 noches

Big rooms, clean, excellent and friendly service from all staff.

Big rooms, clean, excellent and friendly service from all staff.

10

John

9 dic 2023

·

Se alojó 2 noches

Room is spacious. Recommended to have own transport for accessibility as the location is quite far away from town.

Room is spacious. Recommended to have own transport for accessibility as the location is quite far away from town.

10

Nicole

9 may 2025

·

Se alojó 2 noches

This hotel is such luxury. We were a family of four and our room was so large it was amazing. The staff were wonderful and so helpful and we enjoyed our favourite meal of the trip in the sushi restaurant. Most definitely a highlight. Such a wonderful hotel we really enjoyed our stay and would highly recommend it.

This hotel is such luxury. We were a family of four and our room was so large it was amazing. The staff were wonderful and so helpful and we enjoyed our favourite meal of the trip in the sushi restaurant. Most definitely a highlight. Such a wonderful hotel we really enjoyed our stay and would highly recommend it.

8

Noriko

13 abr 2025

·

Se alojó 1 noche

部屋が広くて綺麗。快適でした！

部屋が広くて綺麗。快適でした！

6

Adam

31 mar 2023

·

Se alojó 2 noches

The Hyatt Regency Hakone Resort and Spa is a beautiful luxury hotel. It is expensive, but really, the whole area is. This hotel is a beautiful mix of Japanese style and western comfort. I am being a bit tough on rating, because for the cost, my expectations are very high. The hotel is great and the staff is wonderful. BUT the hotel does have some very outdated features and could use some updating and deep cleaning. Our room was lovely and spacious, but there was a bad smell. The TVs was disappointing, since it has a Netflix button, but the hotel said that we cannot access (note: every other hotel we stayed in Japan had this ability), so we were left with the 3 English speaking channels. But I do not want to sound negative; the hotel is GREAT, but for the price I am being nitpicky. The spa is amazing!!! The restaurants are great (but get reservations early; they were full a lot). And the location is breathtaking.

The Hyatt Regency Hakone Resort and Spa is a beautiful luxury hotel. It is expensive, but really, the whole area is. This hotel is a beautiful mix of Japanese style and western comfort. I am being a bit tough on rating, because for the cost, my expectations are very high. The hotel is great and the staff is wonderful. BUT the hotel does have some very outdated features and could use some updating and deep cleaning. Our room was lovely and spacious, but there was a bad smell. The TVs was disappointing, since it has a Netflix button, but the hotel said that we cannot access (note: every other hotel we stayed in Japan had this ability), so we were left with the 3 English speaking channels. But I do not want to sound negative; the hotel is GREAT, but for the price I am being nitpicky. The spa is amazing!!! The restaurants are great (but get reservations early; they were full a lot). And the location is breathtaking.

10

Koichi

26 feb 2025

·

Se alojó 1 noche

客室はラグジュアリー感もあり大変満足。部屋に露天風呂があればよかったです…

客室はラグジュアリー感もあり大変満足。部屋に露天風呂があればよかったです…

6

Ronnie

1 may 2025

·

Se alojó 2 noches

Acceptable but closer to a businesss hotel than onsen hotel. The bath area doesn’t offer anything fancy, no view, no outdoor. Same for the room. We booked a tatami room to fit 2 adults and two kids. Size is fine but lack of amenities and view straight in the next building isn’t ideal. Overall, average stay.

Acceptable but closer to a businesss hotel than onsen hotel. The bath area doesn’t offer anything fancy, no view, no outdoor. Same for the room. We booked a tatami room to fit 2 adults and two kids. Size is fine but lack of amenities and view straight in the next building isn’t ideal. Overall, average stay.

10

Isao

13 ago 2024

·

Se alojó 2 noches

客室からの景色が最高でした。

客室からの景色が最高でした。

10

Tsutomu

7 nov 2023

·

Se alojó 1 noche

部屋が広くてとてもリラックスできた。エアコンの設定が分かりにくかった。

部屋が広くてとてもリラックスできた。エアコンの設定が分かりにくかった。

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Servicio

El servicio es ampliamente elogiado como cálido, atento y proactivo, con personal que ayuda con el transporte, solicitudes especiales y familias. Algunos huéspedes notaron una capacidad desigual de inglés, un servicio ocasional lento o inconsistente, o falta de flexibilidad con la ropa de cama o el check-out tardío.

Reseñas de huéspedes relacionadas

10

MATTHEW

25 oct 2023

·

Se alojó 2 noches

We loved the living room. It was warm and enviting. It was a great place to interact with the other guests. Your staff was very polite, professional and accommodating. The downside was we were not able to get a taxi to take us back to the train station. We had to roll our bags up the steep hill to catch the cable car. The entire trip to the train station took us 2.5 hours. It was very inconvenient.

We loved the living room. It was warm and enviting. It was a great place to interact with the other guests. Your staff was very polite, professional and accommodating. The downside was we were not able to get a taxi to take us back to the train station. We had to roll our bags up the steep hill to catch the cable car. The entire trip to the train station took us 2.5 hours. It was very inconvenient.

10

David

21 oct 2025

·

Se alojó 3 noches

Concierge staff were amazing . Many thanks

Concierge staff were amazing . Many thanks

10

Irene

2 feb 2026

·

Se alojó 2 noches

スタッフが素晴らしい

スタッフが素晴らしい

10

Kazuki

28 ago 2023

·

Se alojó 2 noches

丁寧な接客と必ず笑顔で挨拶を返してくれる素敵な所でした。ある程度旅慣れ(というよりホテル慣れ？)している前提で説明をされる部分があったので、ある程度は事前にホテルならではのあり方(ミニBARの存在とかルームサービスのメニュー表の大凡の位置とか) を理解しておくとより過ごしやすいと思います。理解しなくても素晴らしく過ごしやすいです。

丁寧な接客と必ず笑顔で挨拶を返してくれる素敵な所でした。ある程度旅慣れ(というよりホテル慣れ？)している前提で説明をされる部分があったので、ある程度は事前にホテルならではのあり方(ミニBARの存在とかルームサービスのメニュー表の大凡の位置とか) を理解しておくとより過ごしやすいと思います。理解しなくても素晴らしく過ごしやすいです。

10

Andrea

29 may 2024

·

Se alojó 2 noches

We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond.

We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above and beyond.

10

Jorge

2 jul 2024

·

Se alojó 1 noche

Everything is outstanding. The size of the rooms, the kindness of the staff, the quality of the food, the spa and I could go on and on

Everything is outstanding. The size of the rooms, the kindness of the staff, the quality of the food, the spa and I could go on and on

8

Tereza

27 may 2024

·

Se alojó 2 noches

Lovely mountain retreat, very stylish. Unfortunately unable to accommodate our 12year old daughter - even when we booked the room for 3 people. There were only 2 beds provided so she would have to sleep between us. The hotel refused to put up a futon for her so she had to sleep on the chairs. Shocking, seeing that all the other hotels we stayed in provided a bed or a sofa bed for her.

Lovely mountain retreat, very stylish. Unfortunately unable to accommodate our 12year old daughter - even when we booked the room for 3 people. There were only 2 beds provided so she would have to sleep between us. The hotel refused to put up a futon for her so she had to sleep on the chairs. Shocking, seeing that all the other hotels we stayed in provided a bed or a sofa bed for her.

10

nayeem

29 mar 2024

·

Se alojó 2 noches

Extremely friendly and helpful staff. They went above and beyond to accommodate us with halal meals options. We are traveling during Ramadan, and they provided us with something to eat for Suhoor (meal eaten before sunrise). Beautiful resort and great staff. Highly recommend staying here!

Extremely friendly and helpful staff. They went above and beyond to accommodate us with halal meals options. We are traveling during Ramadan, and they provided us with something to eat for Suhoor (meal eaten before sunrise). Beautiful resort and great staff. Highly recommend staying here!

6

Michael

1 nov 2025

·

Se alojó 2 noches

The hotel staff was accommodating though be aware that most have very little English. The shuttle service was efficient and useful but be aware the route is circuitous and not for those inclined to motion sickness. We very much enjoyed the Hakone experience especially the ropeway. We walked to town of Gora though it is very steep. We could not play our planned golf game due to lack of available taxis even though the concierge tried. The hotel is really showing its age with frayed upholstery and damaged wood finishes and outdated decor. The onsen bath was very clean and quiet and kept stocked with towels and amenities. The ‘welcome drink’ offered at check in was just the choice of a beer or wine (half glass) or cola. The beds were comfortable with high quality linens, and room service was responsive. We appreciated the Nespresso machine in the room and the provided water and coffee pods. In all a relaxing stay, but for the price it felt closer to a seniors retirement home than a Hyatt resort.

The hotel staff was accommodating though be aware that most have very little English. The shuttle service was efficient and useful but be aware the route is circuitous and not for those inclined to motion sickness. We very much enjoyed the Hakone experience especially the ropeway. We walked to town of Gora though it is very steep. We could not play our planned golf game due to lack of available taxis even though the concierge tried. The hotel is really showing its age with frayed upholstery and damaged wood finishes and outdated decor. The onsen bath was very clean and quiet and kept stocked with towels and amenities. The ‘welcome drink’ offered at check in was just the choice of a beer or wine (half glass) or cola. The beds were comfortable with high quality linens, and room service was responsive. We appreciated the Nespresso machine in the room and the provided water and coffee pods. In all a relaxing stay, but for the price it felt closer to a seniors retirement home than a Hyatt resort.

2

ohad

11 jun 2024

·

Se alojó 1 noche

Horrible stuff don’t speak English take your luggage even when you got approval for later checkout small room view is bad

Horrible stuff don’t speak English take your luggage even when you got approval for later checkout small room view is bad

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Ubicación

Entorno tranquilo y pintoresco cerca de Gora/Sounzan y el teleférico, con vistas a la montaña. No es muy accesible a pie; las colinas pronunciadas y la distancia del pueblo significan que muchos dependen del servicio de transporte del hotel o los taxis.

Reseñas de huéspedes relacionadas

10

Dora

11 dic 2024

·

Se alojó 1 noche

quite area.

quite area.

10

Stephanie

27 nov 2025

·

Se alojó 2 noches

Spacious guest rooms, nice restaurant (The Living Room), coffee available at 7AM, very nice and welcoming staff, fantastic view of the mountains and proximity to Sounzan Ropeway line.

Spacious guest rooms, nice restaurant (The Living Room), coffee available at 7AM, very nice and welcoming staff, fantastic view of the mountains and proximity to Sounzan Ropeway line.

10

tomo

23 abr 2023

·

Se alojó 1 noche

たまたま空きがありアップグレードしていただきました。充分すぎるお部屋で、お風呂も清潔、のびのびと過ごすことができました。朝食ブッフェも大満足でした。こどもがまた泊まりたいと言っているので、またいつか泊まりたいです。周辺にはお店や飲食店などないので、それだけ事前に知っておくと良かったです。

たまたま空きがありアップグレードしていただきました。充分すぎるお部屋で、お風呂も清潔、のびのびと過ごすことができました。朝食ブッフェも大満足でした。こどもがまた泊まりたいと言っているので、またいつか泊まりたいです。周辺にはお店や飲食店などないので、それだけ事前に知っておくと良かったです。

10

Ramtin

17 mar 2024

·

Se alojó 1 noche

Nice hotel with friendly staff. However, not walkable distance from major attractions in town.

Nice hotel with friendly staff. However, not walkable distance from major attractions in town.

10

Zorigtbaatar

12 ene 2025

·

Se alojó 1 noche

Good service, free shuttle bus and staff are friendly and welcoming.

Good service, free shuttle bus and staff are friendly and welcoming.

8

Alexandra

9 ago 2025

·

Se alojó 1 noche

Staff is excellent! Onsen is nice. Mountain Views from rooms are beautiful. Food was very good. Shuttle service is a nice aspect given that the hotel is somewhat remote. Convenient easy access to the open air museum and the ropeway.

Staff is excellent! Onsen is nice. Mountain Views from rooms are beautiful. Food was very good. Shuttle service is a nice aspect given that the hotel is somewhat remote. Convenient easy access to the open air museum and the ropeway.

8

Dorothea

31 ago 2023

·

Se alojó 1 noche

This property is excellent and the staff are very friendly. We enjoyed the meal at the restaurant. The food provided was delicious. Other facilities are great. The only comment I have is the hotel is a bit far from other shopping areas.

This property is excellent and the staff are very friendly. We enjoyed the meal at the restaurant. The food provided was delicious. Other facilities are great. The only comment I have is the hotel is a bit far from other shopping areas.

10

John

9 dic 2023

·

Se alojó 2 noches

Room is spacious. Recommended to have own transport for accessibility as the location is quite far away from town.

Room is spacious. Recommended to have own transport for accessibility as the location is quite far away from town.

10

Jonathan

23 may 2024

·

Se alojó 2 noches

Excellent place for a couple of nights. Convenient with shuttle to cable car and Gora station. Would recommend.

Excellent place for a couple of nights. Convenient with shuttle to cable car and Gora station. Would recommend.

10

Guy

25 sept 2024

·

Se alojó 2 noches

Nice place for a family to stay in Hakone. Nothing really in walking distance, but the hotel does provide a free shuttle service, including from Odawara so contact them too find out more.

Nice place for a family to stay in Hakone. Nothing really in walking distance, but the hotel does provide a free shuttle service, including from Odawara so contact them too find out more.

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Comida

El desayuno recibe elogios frecuentes por su calidad y variedad, y el restaurante de sushi destaca junto con platos generalmente sabrosos. Los inconvenientes incluyen opciones limitadas durante el día, la necesidad de reservas, precios más altos y algunas quejas, como opciones vegetarianas limitadas o cambios decepcionantes en los postres o el servicio de café.

Reseñas de huéspedes relacionadas

6

Pradeep

13 mar 2025

·

Se alojó 2 noches

Breakfast price overrated because of limited veg choice.

Breakfast price overrated because of limited veg choice.

10

TAEN

11 ago 2025

·

Se alojó 2 noches

ベッドはとても快適でした。食事も美味しく頂きました。レストランは１２名と大勢でしたので個室を用意して頂きました。

ベッドはとても快適でした。食事も美味しく頂きました。レストランは１２名と大勢でしたので個室を用意して頂きました。

10

MAYU

10 ago 2025

·

Se alojó 1 noche

料理が美味しくスタッフさんの対応が素敵

料理が美味しくスタッフさんの対応が素敵

10

Debra

16 oct 2025

·

Se alojó 2 noches

Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious.

Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious.

10

Eli

13 sept 2024

·

Se alojó 2 noches

Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season.

Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season.

10

Niko

28 jun 2024

·

Se alojó 4 noches

The hotel offers free shuttles to near by train stations and some points of interest, and they will also provide pu k up if you call. That made it very easy to get around. The dining options are somewhat limited; however, the quality of everything we had were excellent. The staff was so polite and nice. They all spoke English, so it’s a good destination hotel for foreigners.

The hotel offers free shuttles to near by train stations and some points of interest, and they will also provide pu k up if you call. That made it very easy to get around. The dining options are somewhat limited; however, the quality of everything we had were excellent. The staff was so polite and nice. They all spoke English, so it’s a good destination hotel for foreigners.

10

Arum

18 ago 2025

·

Se alojó 1 noche

Everything was satisfying but I must say that the breakfast buffet was exceptionally great. We were a party of 8 with 4 kids. The restaurant prepared a space for all of us sitting together.

Everything was satisfying but I must say that the breakfast buffet was exceptionally great. We were a party of 8 with 4 kids. The restaurant prepared a space for all of us sitting together.

10

Charles

25 abr 2025

·

Se alojó 2 noches

Very nice onsen - excellent sushi restaurant experience.

Very nice onsen - excellent sushi restaurant experience.

8

Tsutomu

14 ene 2024

·

Se alojó 1 noche

コース料理のデザートが最悪でした。

コース料理のデザートが最悪でした。

8

Andrew

18 oct 2025

·

Se alojó 1 noche

Puja had amazing service during breakfast, and breakfast was the best meal compared to the other resorts, although I wouldn’t eat lunch or dinner here. The resort is surrounded by beautiful trees and amazing scenery, Ryuji Yoshino went above and beyond in service to insure our group was taken care of, I would return to shake his hand again.

Puja had amazing service during breakfast, and breakfast was the best meal compared to the other resorts, although I wouldn’t eat lunch or dinner here. The resort is surrounded by beautiful trees and amazing scenery, Ryuji Yoshino went above and beyond in service to insure our group was taken care of, I would return to shake his hand again.

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8

Maria Teresa

19 oct 2025

·

Se alojó 1 noche

Se me Hizo muy viejo el hotel y no han tenido un mantenimiento adecuado

Se me Hizo muy viejo el hotel y no han tenido un mantenimiento adecuado

10

Doria

7 nov 2024

·

Se alojó 1 noche

Excelente hotel, muy bonito, me encantó,

Excelente hotel, muy bonito, me encantó,

10

RAUL

25 abr 2023

·

Se alojó 1 noche

Desde que llegas al lugar todos son muy amables en todo momento y se preocupan por qué estés bien. No tengo ninguna reseña negativa.

Desde que llegas al lugar todos son muy amables en todo momento y se preocupan por qué estés bien. No tengo ninguna reseña negativa.

10

Fredrik

29 jul 2026

·

Se alojó 3 noches

Everything was so fantastic

Everything was so fantastic

10

Essi

15 jul 2026

·

Se alojó 2 noches

We had a very pleasant stay at this hotel. While the hotel is starting to show its age and could benefit from some renovation in certain areas, it has been very well maintained. Everything was clean, tidy, and comfortable throughout our stay. The biggest highlight was the complimentary shuttle service. It was absolutely fantastic and took us to nearby attractions and the train station, then picked us up again. The service operated between 9:00 a.m. and 7:00 p.m. and made getting around Hakone incredibly easy. It was one of the best services we experienced during our trip. Overall, we really enjoyed our stay and would happily recommend this hotel to anyone visiting Hakone.

We had a very pleasant stay at this hotel. While the hotel is starting to show its age and could benefit from some renovation in certain areas, it has been very well maintained. Everything was clean, tidy, and comfortable throughout our stay. The biggest highlight was the complimentary shuttle service. It was absolutely fantastic and took us to nearby attractions and the train station, then picked us up again. The service operated between 9:00 a.m. and 7:00 p.m. and made getting around Hakone incredibly easy. It was one of the best services we experienced during our trip. Overall, we really enjoyed our stay and would happily recommend this hotel to anyone visiting Hakone.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $988	21 $805	22 $851	23 $402	24 $442	25 $418	26 $480
27 $428	28 $367	29 $385	30 $344

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Recomendamos a los huéspedes que deseen disfrutar del servicio de cenas en cualquier restaurante de las instalaciones durante su estancia que se pongan en contacto con este antes de llegar para realizar una reserva. La cena no está incluida en el plan de tarifas de media pensión para los niños menores de 13 años.

El check in debe realizarlo alguien que tenga al menos 18 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
El Ministerio de Sanidad, Trabajo y Bienestar japonés requiere que los turistas internacionales presenten el número y la nacionalidad del pasaporte al registrarse en cualquier tipo de alojamiento (hostal, hotel, motel, etc. ). Asimismo, los gerentes de estos alojamientos deben realizar una fotocopia de los pasaportes de todos los huéspedes y conservarla en sus archivos.
Se recomienda acceder a este alojamiento en coche.
El aparcamiento tiene un límite de altura.
Algunos alojamientos no permiten que los huéspedes con tatuajes usen los baños públicos de las instalaciones.

Desayuno tipo bufé: 5566 JPY por persona (precio aproximado)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.