Name: Big Chile Inn & Suites
Address: 2160 W Picacho Ave, Las Cruces, Nouveau-Mexique, US
Rating: 6.55

Ce qu'en disent des voyageurs

Les commentaires sur le Big Chile Inn & Suites décrivent un séjour économique avec un terrain sécurisé, de type jardin, et un parking fermé qui inspirent un sentiment de sécurité, mais les chambres sont vieillottes et la qualité est inégale en termes de propreté, d'équipements et de fiabilité du Wi-Fi/de la télévision.

De nombreux clients louent le personnel aimable et serviable, bien que d'autres signalent des interactions désagréables et des heures d'ouverture ou une communication limitées à la réception. Les avis sur l'emplacement sont mitigés : certains mentionnent un quartier peu fréquentable ou du bruit de la rue, tandis que d'autres le trouvent pratique pour se déplacer. Attendez-vous à un hébergement simple et économique avec une qualité de chambre variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Plusieurs clients apprécient le parking fermé, les caméras de surveillance et la cour de style jardin avec une piscine et des barbecues ; le terrain comprend un étang à carpes koï et un gazebo. Certains notent des particularités telles que la fermeture des portails la nuit et un manque ou une absence de glaçons.

Avis de voyageur à ce sujet

4

Melissa

3 sept. 2024

·

A séjourné 1 nuit

There are only 3 outlets, had to unplug t.v. for 3rd one. It snelled when we first got in room. Had to keave door open. Only 1 ver small trash cam. No ice at all. Did have a refrigerator and microwave. Im 5'1 and the counter in bathroom went to mid thigh.

10

Stephanie

14 sept. 2025

·

A séjourné 1 nuit

Clean, affordable and felt safe

6

Michelle

6 oct. 2024

·

A séjourné 1 nuit

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

6

Scott

28 juin 2025

·

A séjourné 1 nuit

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

10

Sabastian

2 févr. 2025

·

A séjourné 1 nuit

I got confused on how the room numbers are layed out. Took me a couple minutes to figure out where my odd numbered room was. I figured it out tho

4

Michelle

14 mai 2024

·

A séjourné 1 nuit

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

10

Danielle

6 sept. 2025

·

A séjourné 1 nuit

My favorite part about this property was how safe it was. Checking in you can see all the cameras were working and monitoring the building. There was also security walking around even when I was leaving at 5 am. Lastly they have a gate to close in the guest cars which was a huge relief! The patio is also very cute with a pool, grills and a gondola with chairs to just sit and enjoy.

8

Marta

27 mars 2024

·

A séjourné 1 nuit

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

10

Alicia

22 mai 2024

·

A séjourné 1 nuit

Really nice grounds. Koi pond, trees, gazobo. Would stay here again. Young man at front desk, really very helpful.

10

Oro

27 avr. 2025

·

A séjourné 1 nuit

Staying here is like going to see your grandma if your grandma was a great gardener and had a pond next to the pool. The staff is super friendly. The other guests are too. Sitting in the central courtyard, you're serenaded by bird songs and children's voices. The WiFi could be stronger, but that's what gets you into the central courtyard, so I was grateful for that too.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : certains clients ont trouvé les chambres propres, mais d'autres ont signalé des draps tachés, des odeurs, des brûlures de cigarettes, des insectes morts et des chambres mal préparées. Des fournitures de ménage telles que le savon ou les gobelets faisaient parfois défaut.

Avis de voyageur à ce sujet

4

Melissa

3 sept. 2024

·

A séjourné 1 nuit

There are only 3 outlets, had to unplug t.v. for 3rd one. It snelled when we first got in room. Had to keave door open. Only 1 ver small trash cam. No ice at all. Did have a refrigerator and microwave. Im 5'1 and the counter in bathroom went to mid thigh.

10

Stephanie

14 sept. 2025

·

A séjourné 1 nuit

Clean, affordable and felt safe

10

Joy

25 juin 2024

·

A séjourné 1 nuit

They good good care of my daughter and and helped her when her ID was stolen. The room was clean.

6

Scott

28 juin 2025

·

A séjourné 1 nuit

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

6

Mark

13 mai 2025

·

A séjourné 1 nuit

There were cigarette burns in a no smoking room I was pretty upset

4

Sharon

5 sept. 2025

·

A séjourné 1 nuit

Neèds updating. Got an upgrade to a dirty room, no closet or hangers, very small room

8

Barry

28 avr. 2025

·

A séjourné 1 nuit

Clean, great value.

4

Michelle

14 mai 2024

·

A séjourné 1 nuit

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

6

Victor

23 juin 2024

·

A séjourné 1 nuit

I payed 35 to have room reserved n cleaned but was not ready beer n pizza inside room.was hiven a better room filled with dead mosquitos n other mosquito type animals.no alarm clock or soap in room.But i am e joying the big tv n cool air.Trying to kill mosquitos flying around.

8

Daniel

4 juin 2024

·

A séjourné 1 nuit

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont vieillottes et varient en taille et en aménagement, avec des équipements incohérents et des problèmes d'entretien occasionnels. De nombreuses critiques mentionnent un Wi-Fi/une télévision peu fiables, un confort de matelas mitigé et du bruit de la rue devant, tandis que certaines chambres à l'arrière sont calmes.

Avis de voyageur à ce sujet

6

william

1 sept. 2025

·

A séjourné 1 nuit

outdated

6

Michelle

6 oct. 2024

·

A séjourné 1 nuit

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

4

Michael

1 juil. 2024

·

A séjourné 4 nuits

Old place in need of refurbishing. Start with making TV/WiFi functional.

8

Jacqueline

19 févr. 2024

·

A séjourné 1 nuit

Safe to arrive at late night to check in. Bed mattress is bit hard but able sleep thru night.

4

Sharon

5 sept. 2025

·

A séjourné 1 nuit

Neèds updating. Got an upgrade to a dirty room, no closet or hangers, very small room

2

Sheldon

14 mai 2024

·

A séjourné 2 nuits

The staff was unhelpful. There were two pillows and the staff would not let us to have more. There was no soap, no cups, no ice bucket. The noise from the street out front was very loud.

8

Daniel

4 juin 2024

·

A séjourné 1 nuit

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

8

Marta

27 mars 2024

·

A séjourné 1 nuit

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

10

Oro

27 avr. 2025

·

A séjourné 1 nuit

Staying here is like going to see your grandma if your grandma was a great gardener and had a pond next to the pool. The staff is super friendly. The other guests are too. Sitting in the central courtyard, you're serenaded by bird songs and children's voices. The WiFi could be stronger, but that's what gets you into the central courtyard, so I was grateful for that too.

8

Richard

26 mai 2024

·

A séjourné 2 nuits

The staff is courteous and my room was clean. The only disappointment was my mattress was a little too soft for me

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est inégal : plusieurs clients louent le personnel aimable et serviable, mais d'autres signalent des interactions désagréables ou un manque de réactivité et des heures d'ouverture de la réception limitées ou peu pratiques. La communication concernant les portails ou les procédures de stationnement était parfois peu claire.

Avis de voyageur à ce sujet

10

Joy

25 juin 2024

·

A séjourné 1 nuit

They good good care of my daughter and and helped her when her ID was stolen. The room was clean.

2

Maria

10 mai 2025

·

A séjourné 1 nuit

The evening receptionist was rude as hell. Morning receptionist was nice.

6

Michelle

6 oct. 2024

·

A séjourné 1 nuit

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

2

Patrizza

2 mai 2025

·

A séjourné 1 nuit

Blonde lady on 05/02/25 3:33pm. Short and rude. Would not address my issue and handed me a receipt and told me to deal with it with Anthony on Monday. Will report to BBB and Expedia.

10

Julian

25 mai 2025

·

A séjourné 1 nuit

Clean peaceful helpful staff reasonable price would definitely recommend

10

Sandra

27 juin 2024

·

A séjourné 1 nuit

Paul was a very nice person, he checked me in helped me to find a restuarant for dinner. He treats you like family. I loved my experience there.

2

Davona

17 juin 2025

·

A séjourné 1 nuit

By the time our confirmation came thru from a terrible Vrbo rental the front office at the Big Chile was closed. We had no place to stay.

4

Michelle

14 mai 2024

·

A séjourné 1 nuit

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

8

Daniel

4 juin 2024

·

A séjourné 1 nuit

Everything was clean, staff very friendly….and priced fairly! My only complaint was the WiFi didn’t work that well from my room.

10

Alicia

22 mai 2024

·

A séjourné 1 nuit

Really nice grounds. Koi pond, trees, gazobo. Would stay here again. Young man at front desk, really very helpful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Les avis sur l'emplacement sont mitigés : certains décrivent un quartier peu fréquentable ou du bruit de circulation, tandis que d'autres se sentent plus en sécurité à l'intérieur de la propriété fermée et trouvent qu'il est pratique pour se déplacer.

Avis de voyageur à ce sujet

10

Stephanie

14 sept. 2025

·

A séjourné 1 nuit

Clean, affordable and felt safe

6

Michelle

6 oct. 2024

·

A séjourné 1 nuit

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.

6

Scott

28 juin 2025

·

A séjourné 1 nuit

Really sketchy area and it seems this hotel has a lot of permanent residents. So it's kind of an apartment too. The main parking area is gated so I felt somewhat better about that. The rooms need a good deep cleaning. Water pressure at least was good. The springs in the bed were pretty loud.

8

Jacqueline

19 févr. 2024

·

A séjourné 1 nuit

Safe to arrive at late night to check in. Bed mattress is bit hard but able sleep thru night.

2

Sheldon

14 mai 2024

·

A séjourné 2 nuits

The staff was unhelpful. There were two pillows and the staff would not let us to have more. There was no soap, no cups, no ice bucket. The noise from the street out front was very loud.

4

Michelle

14 mai 2024

·

A séjourné 1 nuit

The front desk person looked a bit unkempt although he did have our paperwork ready when we got there, since I called to say we would be checking in late. Additionally, his instructions on where to park/find our room were very vague. We finally figured out that we would have had to manually open a metal gate and drive to the back because someone went ahead of us and let us know. This individual also said that we “really should park in the back” because it would be “safer”. The sheets had a large stain on them but it was not know if this was from lack of laundering or just a stain. When my husband went back to the front desk to ask for clean sheets, it was already locked although it was 10 minutes prior to guest hours being over. The walls and ceiling had splatter stains all over them. The bathroom light and “kitchenette” light were connected so you could not go to the bathroom at night without turning on a VERY bright fluorescent light that would light up the entire room. Although we spent very little on this stay (due to no other places having availability), the pictures on the site and reviews DID NOT prepare us for how bad it was.

10

Danielle

6 sept. 2025

·

A séjourné 1 nuit

My favorite part about this property was how safe it was. Checking in you can see all the cameras were working and monitoring the building. There was also security walking around even when I was leaving at 5 am. Lastly they have a gate to close in the guest cars which was a huge relief! The patio is also very cute with a pool, grills and a gondola with chairs to just sit and enjoy.

8

Marta

27 mars 2024

·

A séjourné 1 nuit

The property was open and accessible. Lobby and rooms were large. Gave a feeling of safety.

8

Blase

8 mars 2024

·

A séjourné 5 nuits

Very good value! Staff is very friendly. Very close to everything you want to do.

6

Mark

17 avr. 2024

·

A séjourné 1 nuit

Stayed here twice for two days each during a tour of the Southwest. Staff was friendly, but the neighborhood was a bit rough. Not necessarily dangerous, but I saw several heavily drugged individuals walking the street. First room was what you'd expect for a cheap motel/inn. But there was nothing in the room but two beds, a small TV (Roku), small fridge and a toilet and sink. No soap, no extra toilet paper. I was surprised there were towels to be honest. Second time, the room was the same room, but the TV was just a regular TV with cable, the bathroom was completely different, although this time they gave us two plastic wrapped plastic cups, and some tear open shampoo/soap. Ive never seem a hotel that didn't have uniform rooms...but they let us smoke weed in the room, so you take your wins when you can get em...

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Pas assez d'informations dans les commentaires.

Avis de voyageur à ce sujet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Big Chile Inn & Suites

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard

Single Room

Double Room

Superior Queen Room

Deluxe Room

Deluxe King Studio

Deluxe Double Room

King Room

Deluxe King Room

Deluxe Queen Room

Avis des voyageurs sur Big Chile Inn & Suites

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée