Name: Sheraton Garden Grove-Anaheim South
Address: 12221 Harbor Boulevard, Anaheim Resort, Anaheim, Kalifornien, USA, Anaheim, Orange County, US
Price range: 128 $–233 $ per night
Rating: 8.55

Was Gäste sagen

Im Sheraton Garden Grove-Anaheim South loben Reisende häufig die freundlichen, aufmerksamen Mitarbeiter, die sauberen und komfortablen Zimmer sowie die günstige Lage in der Nähe von Disneyland mit Restaurants und einem Target in der Nähe, was es zu einer soliden Basis für Besuche in Anaheim macht.

Viele weisen auf gebührenpflichtiges Parken mit begrenzten Stellplätzen und gelegentliche Schwierigkeiten beim Einfahren oder Verlassen des bewachten Parkplatzes hin. Einige Gäste berichten von veralteten Armaturen, unregelmäßigem Wasserdruck oder -temperatur in der Dusche, Lärm zur Straße hin und gelegentlichen Versäumnissen bei der Reinigung. Die gastronomischen Angebote vor Ort und die Club Lounge erhalten gemischte Rückmeldungen – einige genossen die Mahlzeiten und Annehmlichkeiten, andere fanden die Auswahl begrenzt oder überteuert. Erwarten Sie einen komfortablen und günstigen Aufenthalt mit hervorragendem Service, planen Sie aber Parkgebühren und unterschiedliche Instandhaltung ein.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Pool, Whirlpool und Fitnessraum werden geschätzt, und die Bar/Restaurant sind praktisch. Das Parken ist jedoch gebührenpflichtig und oft begrenzt oder schwer zugänglich, und in einigen Bewertungen werden Probleme mit den Aufzügen erwähnt.

Reinigung

Die meisten Bewertungen beschreiben saubere Zimmer und öffentliche Bereiche, aber es gibt bemerkenswerte Mängel wie schmutze oder abgenutzte Badezimmer, muffige Gerüche, unsaubere Bettwäsche und während des Aufenthalts nicht abgesaugte Flure.

Zimmer

Die Zimmer sind im Allgemeinen geräumig und komfortabel, aber einige Gäste berichten von veralteter Einrichtung, unbequemen oder durchgelegenen Betten, Lärm von der Straße oder von benachbarten Zimmern, kleinen Kühlschränken, begrenzten Steckdosen und hoch angebrachten Duscharmaturen mit unregelmäßigem Druck oder Temperatur.

Dienstleistung

Der Service wird häufig in allen Abteilungen als freundlich, hilfsbereit und reaktionsschnell gelobt. Mehrere Bewertungen erwähnen schlechte Kommunikation, unhöfliche Interaktionen, Umbuchungen oder Überbuchungen sowie langsame Bearbeitung von Wartungs- oder Gepäckserviceanfragen.

Ähnliche Gästebewertungen

10

tan minh

1. Juli 2024

·

Aufenthalt am 5 Nächte

Special thanks to the Front desk team with excellent check in assistance. Thanks to housekeeper helped keep my room neat and clean all time.

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2

KATE

24. Okt. 2024

·

Aufenthalt am 3 Nächte

I had an incredibly disappointing experience with this hotel. I booked a room over a month in advance for my trip to Disneyland, but on the very day of my arrival, just a few hours before check-in, I received an email saying they no longer had any rooms available. I had already arrived at the airport and hadn’t even checked my email yet, so I would have gone to the hotel without knowing this if I hadn't checked later. This is unacceptable and highly unprofessional. The lack of communication and the last-minute notice caused a lot of unnecessary stress, especially after traveling. I can't imagine what would have happened if I hadn't seen the email in time. I cannot recommend this hotel due to the unreliability and poor customer service.

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2

Kenny

30. Okt. 2024

·

Aufenthalt am 3 Nächte

Our toilet was clogged and called front desk and they said maintenance was gone for the night and they would bring a plunger. Never did. Next morning we let them know about it again at the front desk and they said they would fix it while we were gone. Came back and still wasn’t fixed. Called front desk yet again and they finally sent the maintenance guy and he was in and out of the room for about a hour and half and finally got it fixed and was told that the general manager would get ahold of us for a partial refund and it’s been days and have called several times with no response. I advise not to book as they do not follow thru with there word..

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10

Ernesto

5. Sept. 2025

·

Aufenthalt am 3 Nächte

Great place to stay, been staying here now every time I come to Disney. The staff is always helpful and friendly.

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10

Jeffrey

7. Aug. 2025

·

Aufenthalt am 1 Nacht

About a 5 min drive From Disney is a plus! Props to Chloe for being an amazing host. She took care my girlfriend and I when we checked in! We stayed in quite a few hotels in Orange County and this is our favorite location now.

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6

Jonathan

22. Juli 2024

·

Aufenthalt am 3 Nächte

Customer service at check in was very unsatisfactory. I arrived early at anpproxinately 11:15am and was told that my room should be ready between 12pm and 1pm for an early check-in. I returned around 12:20pm and spoke with the same rep who then spoke as if she had just discussed the matter with me less than an hour prior (mins you it was not busy) and she told me check-in would not be until 4pm. I asked if something had changed within the hour from when she initially quoted 12pm/1pm causing the delay to 4pm to which she responded simply saying “no.” I understand that an early check-in is not always a given, however, from a customer service standpoint this should have been communicated initially. Furthermore, upon my question regarding if something had changed and why I’d been told the room would be available shorty, the employee insinuated that I “was making her out to be a liar” when in fact I was solely looking for an explanation for what seemed like could have been a miscommunication or estimation of room readiness. The lack of clarity, transparency, or even acknowledgement of the mis-information was very disturbing and did not imply that customer service of high importance from this particular employee. In all likelihood I will explore staying at other nearby properties prior to returning to this Sheraton.

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2

Wasim

19. Juli 2025

·

Aufenthalt am 1 Nacht

I wish I could give the Sheraton Garden Grove-Anaheim South Hotel a better review, but our experience was very disappointing and stressful. We arrived at the hotel at 3am with our family after informing the staff in advance that we would be checking in late. They assured us it wouldn’t be a problem. However, when we got there, we were shocked to find out they had cancelled our reservation as a “no show” without so much as a phone call or message to let us know. Our room had already been given to someone else, and there were no other rooms available for us. After an hour of waiting in the lobby – well past 4am at this point – the night staff managed to arrange a king bed room for our family of four. I am grateful to the night staff for helping us when management clearly failed, because otherwise we would have had nowhere to stay. Unfortunately, the problems didn’t stop there. The room was not clean when we arrived, and during our three-day stay, no cleaning service was provided at all. With four people, we only received one bottle of water. We also received no courtesy call or apology from management for the ordeal we went through. Because we finally got to our room so late, we missed breakfast, as it ended at 9am. Overall, the experience was stressful and poorly managed from start to finish. Communication and service are severely lacking at this hotel – I would strongly recommend looking elsewhere if you want a smooth and comfortable stay in Anaheim.

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10

Thanh

7. Juni 2025

·

Aufenthalt am 3 Nächte

Excellent service

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4

John

8. Dez. 2024

·

Aufenthalt am 1 Nacht

When first arrived was about 145 pm asked if room ready they said no will txt 300pm still not txt so I went up to front desk and they said oh room is ready not txt was received. Then at check out asked for cart to bring down bags the front desk person Sasha told me no cannot bell person needs to even throw we were allowed to have one when we first arrived.Then waited and waited so my wife just carried everything down bell man was seen just coming up after my wife had everything to the front at the car already wow terrible service I went back to let Sasha know she was no where to be found now this was Sat Dec 8 at1150 am front desk wow was a real let down

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10

Felicia

15. Mai 2025

·

Aufenthalt am 3 Nächte

Service was great. The front desk staff- Arthur went above and beyond. Savannah at the bar was great. We really enjoyed our stay. Looking forward to next stay!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage in der Nähe von Disneyland mit einer ART-Haltestelle direkt vor der Tür und einfachem Zugang zu Mitfahrdiensten; Target und viele Restaurants sind fußläufig erreichbar. Die Parks sind normalerweise nicht zu Fuß erreichbar, aber die kurze Fahrt ist einfach.

Gastronomie

Viele genossen das Restaurant vor Ort und die Annehmlichkeiten der Club Lounge, insbesondere Frühstück und Abendessen. Andere fanden das Frühstück nicht inbegriffen oder teuer und stellten eine begrenzte Auswahl in der Lounge oder eine unregelmäßige Auffüllung fest.

Monat	Durchschnittspreis
Januar	131 $
Februar	203 $
März	167 $
April	155 $
Mai	143 $
Juni	162 $
Juli	169 $
August	143 $
September	135 $
Oktober	185 $
November	139 $
Dezember	139 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $163	15 $158	16 $149	17 $149	18 $156	19 $173
20 $141	21 $141	22 $152	23 $152	24 $147	25 $147	26 $147
27 $147	28 $147	29 $147	30 $147

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $147	2	3 $157
4 $147	5 $147	6 $147	7 $147	8 $158	9 $233	10 $157
11 $147	12 $147	13 $147	14 $147	15 $157	16 $184	17 $184
18 $130	19 $130	20 $130	21 $128	22 $130	23 $173	24 $173
25 $135	26 $130	27 $174	28 $174	29 $174	30 $138	31 $138

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett (Mobility/Hearing Access, Roll-In Shwr)

Club-Zimmer, 1 King-Bett (Hearing Accessible)

Zimmer, 2 Queen-Betten (Hearing Accessible)

Club-Zimmer, 2 Queen-Betten (Hearing Accessible)

Zimmer, 2 Queen-Betten (Mobility/Hearing Accessible, Tub)

Club-Zimmer, 2 Queen-Betten

Club-Zimmer, 1 King-Bett, Balkon

Zimmer, 1 King-Bett (Mobility/Hearing Accessible, Tub)

Club-Zimmer, 1 King-Bett

Gästebewertungen

Fantastisch

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

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