Name: Baker's Cay Resort Key Largo, Curio Collection by Hilton
Address: 97000 Overseas Hwy, Key Largo, Florida, USA, Key Largo, Florida, US
Price range: 301 $–765 $ per night
Rating: 8.35

Was Gäste sagen

Im Baker's Cay Resort Key Largo, Curio Collection by Hilton loben Reisende die malerischen Privatstrände, die familienfreundlichen Aktivitäten und das insgesamt freundliche Personal, bemängeln jedoch eine uneinheitliche Zimmerreinigung, hörbare Geräusche zwischen den Zimmern und Bedenken hinsichtlich des Preis-Leistungs-Verhältnisses aufgrund hoher Preise und Gebühren.

Die Gäste schätzen die ruhige Bucht, die Sonnenuntergänge, die kostenlosen Kajaks und Paddleboards, die zwei Pools und die kinderfreundlichen Angebote wie Aktivitäten, Angeln vom Steg und den Hängemattenstrand. Häufige Kritikpunkte sind dünne Wände und Lärm von anderen Gästen, eine wechselnde Qualität von Reinigung und Instandhaltung (muffige Zimmer, fleckierte Möbel, gelegentliches Auftreten von Schädlingen) sowie Mücken auf dem Gelände. Die Restaurants vor Ort sind bequem, aber oft als teuer, manchmal langsam und begrenzt beschrieben, insbesondere wenn ein Lokal geschlossen ist. Erwarten Sie gepflegte Grünflächen und Strände, eine hohe Attraktivität für Familien und einen Aufenthalt, der kostspielig erscheinen kann, wenn Sie Ruhe oder makellose Zimmer wünschen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Highlights des Resorts sind: zwei Strände (darunter der ruhige Hängemattenstrand), Familien- und Erwachsenenpools, kostenlose Kajaks und Paddleboards, ein Angelsteg, eine Tiki-Bar und tägliche Aktivitäten. Zu den Nachteilen gehören manchmal kleine oder überfüllte Pools, gelegentlicher Handtuchmangel, wenig Schatten am Hauptstrand und sporadische Schließungen.

Reinigung

Die Sauberkeit ist durchwachsen: Einige Gäste fanden die Zimmer und das Gelände sehr sauber, während andere von muffigen Gerüchen, fleckierten oder abgenutzten Möbeln, Schädlingen und einer ungleichmäßigen oder ausbleibenden Reinigung berichteten.

Zimmer

Die Zimmer werden für ihre Aussicht und einige geräumige Grundrisse gelobt, aber viele erwähnen dünne Wände und Lärm auf den Gängen, veraltete oder abgenutzte Dekoration sowie gelegentliche Probleme mit der Klimaanlage oder der Instandhaltung; einige berichten von behinderten „Meer“-Aussichten.

Dienstleistung

Viele loben die freundlichen und hilfsbereiten Teams – insbesondere an den Stränden, in den Restaurants und bei den Aktivitäten –, aber der Service an der Rezeption ist ungleichmäßig, wobei von Unfreundlichkeit, langsamen oder verzögerten Check-ins, Zimmerwechseln und gelegentlichen Problemen mit der Abrechnung oder der Kommunikation berichtet wird.

Ähnliche Gästebewertungen

10

John

3. Sept. 2025

·

Aufenthalt am 3 Nächte

Baker's Cay was a lovely resort hotel with a good beach, free watersports equipment including SUPs and kayaks, and a good range of dining options. The communal areas were clean and well maintained. The room was good and the sofa bed for the children was of great quality. The staff were all very friendly and welcoming.

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2

Rebecca

10. Apr. 2025

·

Aufenthalt am 3 Nächte

-poor customer service, staff at the resort were not welcoming at all, starting from the valet service for our vehicle and checking in to our room at front desk. -we arrived at 3:45pm for our 4pm check in and were told our room wasn’t ready so they suggested we go to the beach or grab a bite to eat at one of the restaurants. we were actually exhausted from our travels and really wanted to freshen up before exploring the resort, so we waited in the lobby and they eventually checked us in late at 4:20pm. But this required us having to complain and stare front desk down. 😅 -i booked an ocean front room w/balcony which is $845 a night and they put us in a room with an obstructed view. There was a huge tree blocking the view of the ocean, I had to complain at the front desk again and was reassigned to another room with a better view of the ocean. No apologies from front desk. -once in the new hotel room, I realized that the floors were still covered with residue from their cleaning solution that hadn’t fully dried yet. It sort of had a chemical smell. -Lastly, there are bugs/critters in our room. None of this felt luxurious. This is probably the worst experience I have had at a resort. Price didn’t match the experience. Please consider other resorts at the keys before selecting bakers cay. You have been warned!

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10

Matthew

23. Aug. 2023

·

Aufenthalt am 4 Nächte

The property was beautiful and well kept. We had a very nice time. However, I gave staff and service 3 stars for a reason. Check in I was very unorganized and their communication was non existent. Our room was not ready when we arrived, so we dropped our bags and went to get something to eat. Waiting for a phone call from the front desk to tell us our room was ready. I returned to the front desk to find that our room was ready, but no one contacted us. There were two people at the desk and one did not know what the other was doing. They made me feel like I was out of line for being upset. They were flat out rude, and made our check-in very unpleasant. Most of the other staff were wonderful and very helpful but the two employees at the front desk need some work on their customer service.

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10

Sara

25. Aug. 2025

·

Aufenthalt am 2 Nächte

We had an absolutely amazing stay. From pulling into the resort until leaving everything was perfect. Top notch hospitality from every single worker on the property.

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4

Neha

13. Apr. 2025

·

Aufenthalt am 2 Nächte

Booked this hotel for a quick getaway. With the exception of the woman at the front desk, the staff were all helpful and friendly. However do not be fooled, this resort is jam packed with children. The rooms have minimal sound proofing so you hear the screaming all day. The “adults only” pool is connected to the loud children’s pool. The beach is full of kids running and screaming. There is a weird system required to get towels for the beach and pool, which is odd for a 4 star hotel (gives motel vibes). Food at the restaurants was okay, but we opted to go off the property the second night which was a blessing. Bogus “resort fee” for things like towels and beach chairs - that price should just be included into the room rate. Overall after weighing the price and what we experienced - I would not stay again.

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8

Chris

30. Juli 2024

·

Aufenthalt am 2 Nächte

This is a beautiful resort. The beach is perfect. Our coconut wing room had an amazing view. The bed was very comfortable and the shower was spacious The tiki bar says it closes at sunset, but it closes at 6:30pm. Come on! And it opens at 11. Good luck if you want a morning mimosa or evening drink on the beach My main issue is check in. We visited her twice within a week. 3 days and then 2 days during a keys travel trip. Both times the room was delayed being ready. 4pm on the dot, and then, 5pm! 5pm….really???! The day is over. I paid over $500 a night for that? Oh, but be sure to check out by 11am. Hire more staff!!! Hello, Hilton corporate…they need staff. One day they were out of towels. The bar water machine is always out of ice Live music thurs-sun would be a good move The pool is lovely but its a hike from the beach area. Food was good but overpriced. Staff were friendly though. But i am sure they are overworked. And still were friendly! Please get more staff.

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4

Ralph

31. Aug. 2025

·

Aufenthalt am 2 Nächte

Service is slow and not friendly. Towels were stained. I expected more as a Hilton Gold member but it didn't happen.

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6

Daniel

24. Apr. 2025

·

Aufenthalt am 1 Nacht

I normally don’t stay at these “higher end” hotels. I took a chance. All in all, I felt like it did not live up to the price I paid for the room. First and foremost, I arrived at 11 am, understandable that I arrived early for checkin, I was offered to pay an extra $100 for early check in. For the price I paid already, no thank you. I was then asked for preferable floor, I requested the third floor to then be told it wasn’t available but it worked out after the fact. I was told by 4 pm, I would receive a call or text when room was ready. I waited till 4, and had to go to the front to request. No one ever called. Ridiculous to pay that amount and only have the room for that time for no one to contact me. Very dissapointing! To then be put in a handicap room. Hearing impaired etc. I paid my hard eern money for this hotel and expected much much better. The restraint overlooking the water was great. The beach itself was great as well. Very disappointed with the hotel service and check in. Also my bags were taken to the wrong room and I had to go backdown because they were just put away instead of finding my room number through the hotel Website.

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2

ROBERT

20. Mai 2025

·

Aufenthalt am 2 Nächte

You would think such a beautiful property would have people who are competent. The Front DESK is Horrendous. They never pick up the phone. Double charged, bugs in the room and no one having a clue there. SAD...valet was excellent and the servers at Calusa very nice...aside from that..keep it..save your money and go to Cheeca Lodge

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4

Angelo

23. Juli 2025

·

Aufenthalt am 2 Nächte

We recently stayed at Bakers Cay for a family trip with my wife and our 3-year-old. While the resort itself is beautiful and well-maintained, our experience was unfortunately marred by a lack of flexibility and hospitality — especially considering it’s a family-oriented destination. Upon check-in, we were assigned a 1st-floor room with a balcony facing a busy walkway. Knowing our toddler is a light sleeper, I politely asked if we could be moved to a quieter room on a higher floor or facing a different side. The front desk flatly said no — no alternatives offered, no effort to accommodate. After a rough night with our toddler waking up frequently, we asked for just a one-hour late checkout to help ease the morning — again, the answer was no, citing 98% occupancy. It felt transactional and dismissive, not the level of service you expect at a resort of this caliber. We had high hopes, and while the setting is great, the lack of empathy or willingness to assist really took away from the experience. I’d recommend the hotel consider more thoughtful service for families traveling with young children. Sometimes, small gestures make the biggest difference.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Malerische Lage an der Bucht mit Sonnenuntergängen und einem ruhigen, abgelegenen Ambiente sowie eine günstige Basis für die Erkundung der Upper Keys und des Raum Miami. Die Gäste schätzen die Aussicht auf das Wasser und den einfachen Zugang zum Strand.

Gastronomie

Die Restaurants vor Ort erhalten gemischte Kritiken: Viele genossen das Essen und die Strandbar, aber die Preise sind hoch, der Service kann langsam sein und die Auswahl ist begrenzt, wenn ein Restaurant geschlossen ist.

Monat	Durchschnittspreis
Januar	453 $
Februar	594 $
März	620 $
April	536 $
Mai	434 $
Juni	385 $
Juli	361 $
August	332 $
September	286 $
Oktober	351 $
November	386 $
Dezember	391 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $318	10 $320	11 $443	12 $420
13 $335	14 $335	15 $336	16 $354	17 $355	18 $470	19 $679
20 $333	21 $327	22 $329	23 $329	24 $327	25 $498	26
27 $315	28 $301	29 $306	30 $306

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $306	2 $422	3 $692
4 $335	5 $342	6 $337	7 $342	8 $335	9 $543	10 $678
11 $334	12 $348	13 $346	14 $337	15 $345	16	17
18 $335	19 $335	20 $346	21 $347	22 $345	23 $527	24
25 $337	26 $343	27 $346	28 $346	29 $346	30 $409	31 $765

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