Los Sueños Marriott Ocean & Golf Resort
"Amazing bar"
"Loved the pool"
"Excellent in-house restaurant"
"Rooms were immaculate"
"Great nearby shopping"
"Welcoming staff"
Property description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor pools. Additional features at this Colonial hotel include co...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor pools. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 11 meeting rooms available for events.
Dining
Enjoy international cuisine at Hacienda Kitchen, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 201 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
Located in Jacó, Los Suenos Marriott Ocean & Golf Resort is by the ocean, a 1-minute drive from Herradura Beach and 10 minutes from Canopy Vista Los Suenos Adventure Park. This beach hotel is 6.7 mi (10.8 km) from Rainforest Adventures Jaco and 6.9 mi (11.2 km) from Jacó Beach.
What's nearby
Herradura Beach(0.3 miles)
Herradura Bay(0.4 miles)
Marina Los Sueños(0.6 miles)
Auto Mercado Herradura(1.9 miles)
Playa Balsal(2.9 miles)
Canopy Vista Los Suenos Adventure Park(3.1 miles)
Teatro Jacó(5.8 miles)
Jacó Walk Shopping Center(6.3 miles)
Neo Fauna(6.4 miles)
Rainforest Adventures Jaco(6.7 miles)
Jacó Beach(6.9 miles)
El Miro(7.1 miles)
Jacó Viewpoint(7.6 miles)
Hacienda las Agujas(7.6 miles)
Playa Agujas(8.7 miles)
Tambor (TMU)(69 miles)
Cóbano Airport (ACO)(78.8 miles)
Juan Santamaria Intl. Airport (SJO)(51.6 miles)
Select dates to continue
From
$253
/ night
Guest reviews
8.3
Very good
Based on 991 verified reviews
Who stays here?
Business
5%
Couple
29%
Family
55%
Group
9%
What guests think
AI-generated summary based on recent guest reviews
At Los Sueños Marriott Ocean & Golf Resort, travelers highlight the lush grounds, sprawling pools, and generally friendly staff, alongside a beachside setting near the marina and golf, while noting occasional service hiccups and maintenance issues.
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What guests think
At Los Sueños Marriott Ocean & Golf Resort, travelers highlight the lush grounds, sprawling pools, and generally friendly staff, alongside a beachside setting near the marina and golf, while noting occasional service hiccups and maintenance issues.
Rooms please many, though recurring comments mention hallway noise, musty smells, lukewarm showers or AC troubles, and outdated TVs. The breakfast buffet is widely praised, but overall dining quality is mixed and on-site food and drinks are expensive, with some unexpected fees. Expect an amenity-rich, family-friendly resort with easy access to the marina.
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AI-generated summary based on recent guest reviews
Facilities
Guests love the expansive pools with a swim-up bar, the golf course, and on-site activities, plus the walkable marina. Drawbacks noted include no hot tub, limited umbrellas and water sports gear, and the need to prebook some amenities.
Related guest reviews
8
chris
Dec 28, 2024
·
Stayed 6 nights
Beautiful indoor outdoor grounds and facilities. Very serene and pleasant. Has multiple pools but no jacuzzi. Has private beach which is nice. Has one paddle board and couple of single and double canoes.
Beautiful indoor outdoor grounds and facilities. Very serene and pleasant. Has multiple pools but no jacuzzi. Has private beach which is nice. Has one paddle board and couple of single and double canoes.
8
Lori
Feb 27, 2025
·
Stayed 2 nights
Very nice, the pool system is incredible. Negative, there are a lot of fees tagged on
Very nice, the pool system is incredible. Negative, there are a lot of fees tagged on
10
Charles
Jan 31, 2024
·
Stayed 2 nights
Amazing place to stay. Pool is awesome. Great food and service. Well worth the price. Absolutely stay here! Only thing. Not the hotels fault. Beach is huge but the water isn’t clear. This is an amazing location and the pool area is perfect. Staff is super nice. Rental cars there. Marina. View of islands. Great service.
Amazing place to stay. Pool is awesome. Great food and service. Well worth the price. Absolutely stay here! Only thing. Not the hotels fault. Beach is huge but the water isn’t clear. This is an amazing location and the pool area is perfect. Staff is super nice. Rental cars there. Marina. View of islands. Great service.
10
Dagan
May 8, 2024
·
Stayed 1 night
Wonderful hotel on the beach with sprawling pools (swim up bar included, could benefit from a slide or two- then would be perfect for families) and multiple dining options. The hotel and rooms are immaculate and the staff is super friendly. The beach is safe for swimming and has shade options but isn't the most beautiful- sand is fine but rocky in places and could benefit from lounges and umbrellas. The view, however, is incredible, with the offshore island keeping the bay safe and calm. Also a huge benefit that you can walk to the nearby marina shopping area with restaurants and stores and a wonderful cafe/dessert place. Overall a wonderful stay.
Wonderful hotel on the beach with sprawling pools (swim up bar included, could benefit from a slide or two- then would be perfect for families) and multiple dining options. The hotel and rooms are immaculate and the staff is super friendly. The beach is safe for swimming and has shade options but isn't the most beautiful- sand is fine but rocky in places and could benefit from lounges and umbrellas. The view, however, is incredible, with the offshore island keeping the bay safe and calm. Also a huge benefit that you can walk to the nearby marina shopping area with restaurants and stores and a wonderful cafe/dessert place. Overall a wonderful stay.
10
Elizabeth
Jun 25, 2025
·
Stayed 2 nights
Magnificent property! Huge wrap around pool, waterfalls all around the property, beautifully landscaped grounds from the entrance and throughout. Several dining options including a huge breakfast buffet. Valet parking, spa, golf — all the amenities and top notch service. Would definitely stay there again.
Magnificent property! Huge wrap around pool, waterfalls all around the property, beautifully landscaped grounds from the entrance and throughout. Several dining options including a huge breakfast buffet. Valet parking, spa, golf — all the amenities and top notch service. Would definitely stay there again.
8
William
Jan 2, 2025
·
Stayed 6 nights
This place was super nice. Getting transportation outside the area can be a real pain. Staff is nice but if you want to try an outside property for diner or beach your on your own. Super difficult using spa as well. Everything needs to be pre booked and not flexible. People get up in morning and horde chairs as well. That’s annoying.
This place was super nice. Getting transportation outside the area can be a real pain. Staff is nice but if you want to try an outside property for diner or beach your on your own. Super difficult using spa as well. Everything needs to be pre booked and not flexible. People get up in morning and horde chairs as well. That’s annoying.
10
Josiah
Nov 7, 2024
·
Stayed 4 nights
From check in you are met with friendly staff. The resort is very clean and nice. Room was amazing with the walk up pool. Very quiet at the room. The restaurants on site were amazing and tasty. Pools on site are very nice. Walking the beach at sunrise and sunset is a must. The adventure park the hotel recommends is a must as well.
From check in you are met with friendly staff. The resort is very clean and nice. Room was amazing with the walk up pool. Very quiet at the room. The restaurants on site were amazing and tasty. Pools on site are very nice. Walking the beach at sunrise and sunset is a must. The adventure park the hotel recommends is a must as well.
10
Samuel
Apr 12, 2025
·
Stayed 7 nights
This was our second stop in Costa Rica. The resort is very comfortable and clearly tailored for American visitors. While you don’t quite get the authentic Costa Rican vibe, everything is well-organised and convenient. We’re from Europe, so the atmosphere felt a bit different to us. The staff were all very kind and welcoming. Our biggest issue was with the kids’ club. It’s not really a traditional kids’ club – they offer kids’ activities three or four times a day, each lasting around 30 minutes. To be clear, I wasn’t looking to leave my daughter there all day, but it was a bit frustrating that we constantly had to check when the activity ended. Once, the staff member even walked her back to us by hand after the session went a bit over time – my husband had stepped away to take a quick call as the 30 minutes had already passed. It felt a bit awkward. That said, the kids’ club staff were lovely. I believe they were simply following the guidelines set by management.
This was our second stop in Costa Rica. The resort is very comfortable and clearly tailored for American visitors. While you don’t quite get the authentic Costa Rican vibe, everything is well-organised and convenient. We’re from Europe, so the atmosphere felt a bit different to us. The staff were all very kind and welcoming. Our biggest issue was with the kids’ club. It’s not really a traditional kids’ club – they offer kids’ activities three or four times a day, each lasting around 30 minutes. To be clear, I wasn’t looking to leave my daughter there all day, but it was a bit frustrating that we constantly had to check when the activity ended. Once, the staff member even walked her back to us by hand after the session went a bit over time – my husband had stepped away to take a quick call as the 30 minutes had already passed. It felt a bit awkward. That said, the kids’ club staff were lovely. I believe they were simply following the guidelines set by management.
10
Patrick
Dec 31, 2024
·
Stayed 6 nights
Went on a family vacation at Christmas. Overall, the facility was 4 star as advertised - great pool and right on the beach as advertised. The pool was cool as it was like a winding river around the area with lots of areas to sit and lounge with swim up bar and lots of servers - never an issue getting a drink. They also had activities like yoga and pool aerobics. The breakfast was really good - the bar was good - restaurants were ok for dinner, but you can easily walk to the marina where there are more choices for dinner. Only complaint I would have is that there isnt enough umbrellas for the pool and they only had 1 stand up paddle board and 2 sea kayaks for the entire facility so its a bit of a farce saying its included as part of the resort fees as they were booking them 4 days out - the owner should step it up and buy some more as the beach cove is much calmer than Jaco and great for that kind of activity. Also, its about a 10-15 drive to Jaco where the surfing is great and other activities - otherwise - great stay - would recommend.
Went on a family vacation at Christmas. Overall, the facility was 4 star as advertised - great pool and right on the beach as advertised. The pool was cool as it was like a winding river around the area with lots of areas to sit and lounge with swim up bar and lots of servers - never an issue getting a drink. They also had activities like yoga and pool aerobics. The breakfast was really good - the bar was good - restaurants were ok for dinner, but you can easily walk to the marina where there are more choices for dinner. Only complaint I would have is that there isnt enough umbrellas for the pool and they only had 1 stand up paddle board and 2 sea kayaks for the entire facility so its a bit of a farce saying its included as part of the resort fees as they were booking them 4 days out - the owner should step it up and buy some more as the beach cove is much calmer than Jaco and great for that kind of activity. Also, its about a 10-15 drive to Jaco where the surfing is great and other activities - otherwise - great stay - would recommend.
8
Garrett
Jan 4, 2025
·
Stayed 5 nights
Beautiful property! We stayed in one of the swim up rooms which was lovely. The staff and the service was amazing! We loved the made to order omekets at the breakfast buffet.We took a nice yoga class on the beach. The only negatives were the tennis courts need to be resurfaced and the paddle boards were for children. They were too small for us to stand up on.
Beautiful property! We stayed in one of the swim up rooms which was lovely. The staff and the service was amazing! We loved the made to order omekets at the breakfast buffet.We took a nice yoga class on the beach. The only negatives were the tennis courts need to be resurfaced and the paddle boards were for children. They were too small for us to stand up on.
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is praised across rooms and grounds. A few guests noted musty odors or an occasional housekeeping miss.
Related guest reviews
10
Dagan
May 8, 2024
·
Stayed 1 night
Wonderful hotel on the beach with sprawling pools (swim up bar included, could benefit from a slide or two- then would be perfect for families) and multiple dining options. The hotel and rooms are immaculate and the staff is super friendly. The beach is safe for swimming and has shade options but isn't the most beautiful- sand is fine but rocky in places and could benefit from lounges and umbrellas. The view, however, is incredible, with the offshore island keeping the bay safe and calm. Also a huge benefit that you can walk to the nearby marina shopping area with restaurants and stores and a wonderful cafe/dessert place. Overall a wonderful stay.
Wonderful hotel on the beach with sprawling pools (swim up bar included, could benefit from a slide or two- then would be perfect for families) and multiple dining options. The hotel and rooms are immaculate and the staff is super friendly. The beach is safe for swimming and has shade options but isn't the most beautiful- sand is fine but rocky in places and could benefit from lounges and umbrellas. The view, however, is incredible, with the offshore island keeping the bay safe and calm. Also a huge benefit that you can walk to the nearby marina shopping area with restaurants and stores and a wonderful cafe/dessert place. Overall a wonderful stay.
8
Grady
Mar 15, 2025
·
Stayed 7 nights
loved the place!! was beautiful and clean, well maintained! too pricey of restaurants, and drinks being 14 dollars
loved the place!! was beautiful and clean, well maintained! too pricey of restaurants, and drinks being 14 dollars
4
Gustavo
Mar 27, 2025
·
Stayed 1 night
For the price, it's a noisy room, you can clearly hear conversations in the next room because of a connecting door. The bathroom does not have extraction, so aromas and steam are share in the room easy as it has barn doors... so privacy is not the best either. The glass doors leading to the pool are stuck, almost impossible to slide... and found food leftovers in the room as I arrived. Late checking was weird too, a few minutes past 4pm is too late.
For the price, it's a noisy room, you can clearly hear conversations in the next room because of a connecting door. The bathroom does not have extraction, so aromas and steam are share in the room easy as it has barn doors... so privacy is not the best either. The glass doors leading to the pool are stuck, almost impossible to slide... and found food leftovers in the room as I arrived. Late checking was weird too, a few minutes past 4pm is too late.
4
DHRUV
Dec 31, 2024
·
Stayed 4 nights
Property is OLD and needs lot of work. Paid the price like St. Regis or Ritz BUT the property is 3 star only. Bed sheet dirty, rooms conditions poor. At the Cabana at Pool side Margarita pitcher has 10-15 ants in the pitcher. Would not recommend this property at such a high price. Amenities are older but enough. Beach is not in the property and really bad. Hotels are not allowed to have private beach in Costa Rica. On the good side, breakfast was excellent. Staff is very nice and friendly. Ample amenities. DO NOT TRAVEL at peak time in this property. NOT WORTH THE PRICE.
Property is OLD and needs lot of work. Paid the price like St. Regis or Ritz BUT the property is 3 star only. Bed sheet dirty, rooms conditions poor. At the Cabana at Pool side Margarita pitcher has 10-15 ants in the pitcher. Would not recommend this property at such a high price. Amenities are older but enough. Beach is not in the property and really bad. Hotels are not allowed to have private beach in Costa Rica. On the good side, breakfast was excellent. Staff is very nice and friendly. Ample amenities. DO NOT TRAVEL at peak time in this property. NOT WORTH THE PRICE.
10
Jasmin
Sep 11, 2023
·
Stayed 3 nights
Very clean resort
Very clean resort
10
Mark
Mar 9, 2025
·
Stayed 2 nights
Fantastic property. Very very clean and relaxing. Great pool. Top notch hotel with excellent restaurants. If this hotel doesn’t make you feel good then you need prozac!
Fantastic property. Very very clean and relaxing. Great pool. Top notch hotel with excellent restaurants. If this hotel doesn’t make you feel good then you need prozac!
10
Amy
Oct 16, 2024
·
Stayed 4 nights
The resort was great. Everything was clean and the staff was SO nice.
The resort was great. Everything was clean and the staff was SO nice.
8
Alfonso
Oct 28, 2024
·
Stayed 2 nights
Como siempre muy bien atendidos por los botones, esta vez principalmente por Sergio. El CHECK in un poco lento, pero muy amable el trato. Limpieza de la habitación impecable. Pero la gaveta de la mesa de noche y la puerta de vidrio bastante trabadas. En cuanto al bufete de desayuno muy bien atendidos por María Fernanda y Kassandra, En los restaurantes y bares siempre muy bien atendidos, esta vez felicito a Henry, Alvaro y Johan (este último en entrenamiento). En mi caso yo soy músico y me encanta tocar piano y es bastante frustrante que el piano no sirva. Siendo este instrumento insignia de la marca Marriot (el piano de Belén también muy deteriorado). Deseo que en el futuro corrijan este fallo.
Como siempre muy bien atendidos por los botones, esta vez principalmente por Sergio. El CHECK in un poco lento, pero muy amable el trato. Limpieza de la habitación impecable. Pero la gaveta de la mesa de noche y la puerta de vidrio bastante trabadas. En cuanto al bufete de desayuno muy bien atendidos por María Fernanda y Kassandra, En los restaurantes y bares siempre muy bien atendidos, esta vez felicito a Henry, Alvaro y Johan (este último en entrenamiento). En mi caso yo soy músico y me encanta tocar piano y es bastante frustrante que el piano no sirva. Siendo este instrumento insignia de la marca Marriot (el piano de Belén también muy deteriorado). Deseo que en el futuro corrijan este fallo.
6
KAREN
Oct 7, 2025
·
Stayed 5 nights
We were given a room with extremely moldy & musty smell. Then exchanged with a disabilities room rather than same type. No shower enclosure, water goes everywhere when showering. There are no hooks in bathrooms for towels, bathing suits for drying. Shower water temp. was not hot, but minimally lukewarm. Had 2 blackout power outages in the evening, then AC broke. Maint. came and tried to repair although was not fixed, had to call again 5 hours later. 2nd Maint. man repaired but also had to come back 1 1/2 hours later for 3rd repair. Prices were expected to be higher than normal, although the restaurants are over-priced for portion size and quality even for a resort of this size. The resort has signs posted that water is drinkable and staff advises there is no need to purchase bottle water. The Restaurant 18 & Greene was extremely pricey, we asked for water and charged for bottled water that was not requested. My husband endured food poisoning for 5 hrs. from the Sea Bass that was consumed at this Restaurant. Management was minimally concerned when reported. The Resort is gorgeous, very well landscaped & maintained. Hundreds of parrots, pairs of Toucan's and Macaws. The pool is exceptionally clean & maintained. Electronic info. in lobby is Spanish & English but rotates too quickly. The Free Ecotour is exceptional with guide Chris. Staff is friendly, but stiff & structured to template responses. Lack of ability for easy, less costly, off-site options influenced rating.
We were given a room with extremely moldy & musty smell. Then exchanged with a disabilities room rather than same type. No shower enclosure, water goes everywhere when showering. There are no hooks in bathrooms for towels, bathing suits for drying. Shower water temp. was not hot, but minimally lukewarm. Had 2 blackout power outages in the evening, then AC broke. Maint. came and tried to repair although was not fixed, had to call again 5 hours later. 2nd Maint. man repaired but also had to come back 1 1/2 hours later for 3rd repair. Prices were expected to be higher than normal, although the restaurants are over-priced for portion size and quality even for a resort of this size. The resort has signs posted that water is drinkable and staff advises there is no need to purchase bottle water. The Restaurant 18 & Greene was extremely pricey, we asked for water and charged for bottled water that was not requested. My husband endured food poisoning for 5 hrs. from the Sea Bass that was consumed at this Restaurant. Management was minimally concerned when reported. The Resort is gorgeous, very well landscaped & maintained. Hundreds of parrots, pairs of Toucan's and Macaws. The pool is exceptionally clean & maintained. Electronic info. in lobby is Spanish & English but rotates too quickly. The Free Ecotour is exceptional with guide Chris. Staff is friendly, but stiff & structured to template responses. Lack of ability for easy, less costly, off-site options influenced rating.
10
oscar
Oct 14, 2024
·
Stayed 3 nights
The property is very well laid out. Everything was clean and the personnel were all kind and helpful. There are plenty of dining options and the property is so big that you never felt crowded.
The property is very well laid out. Everything was clean and the personnel were all kind and helpful. There are plenty of dining options and the property is so big that you never felt crowded.
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AI-generated summary based on recent guest reviews
Rooms
Many find rooms comfortable, including some swim-up options and nice views. Recurring issues include hallway noise, firm beds and thin pillows, musty smells, lukewarm showers or AC troubles, and outdated TVs or lack of streaming.
Related guest reviews
6
Robert
Jul 15, 2025
·
Stayed 5 nights
Great features. The water is not typical of the crystal blue Caribbean. My Veranda was smaller than the photo or what I expected. No seating. The prices on the resort are sky high compared to the nearest town Jaco. Room decor was on point. Great pool, nice deal on cabana, all day with pitcher of Mariquita and waiter service was the bomb. I will go back but spend more time in town.
Great features. The water is not typical of the crystal blue Caribbean. My Veranda was smaller than the photo or what I expected. No seating. The prices on the resort are sky high compared to the nearest town Jaco. Room decor was on point. Great pool, nice deal on cabana, all day with pitcher of Mariquita and waiter service was the bomb. I will go back but spend more time in town.
8
Jenny
Nov 16, 2024
·
Stayed 5 nights
The water in the shower would only get warm not hot . Had to take Luke warm showers .
The water in the shower would only get warm not hot . Had to take Luke warm showers .
8
Michelle
May 10, 2024
·
Stayed 1 night
Beautiful resort. Room smelled a little musty. Amazing staff and golf course.
Beautiful resort. Room smelled a little musty. Amazing staff and golf course.
10
Tom
Jul 29, 2025
·
Stayed 5 nights
Great resort right on the ocean near many activities and the port for sport fishing. The staff, the pool, the breakfast and the views are amazing. There were only two cons that bothered me during my stay. 1.The hallways are noisy and echo voices and door which slam loudly due to strong closing mechanisms. So if sleeping in is your thing this will be a annoyance to you. 2. The beds are very hard and the pillows lack filling. So if you’re a side sleeper or like plush beds this may be a challenge for you. You’re going to want extra pillows.
Great resort right on the ocean near many activities and the port for sport fishing. The staff, the pool, the breakfast and the views are amazing. There were only two cons that bothered me during my stay. 1.The hallways are noisy and echo voices and door which slam loudly due to strong closing mechanisms. So if sleeping in is your thing this will be a annoyance to you. 2. The beds are very hard and the pillows lack filling. So if you’re a side sleeper or like plush beds this may be a challenge for you. You’re going to want extra pillows.
8
Laura
Jun 24, 2023
·
Stayed 2 nights
We enjoyed our time there but had some trouble with two things. The internet was unreliable in our room and there was no smart tv with access to streaming services the other is they painted the doors in the hallway with an oil based paint during the day and our room had a very strong smell of paint the rest of our stay. The room itself was comfortable fir our family if 4. The little disc was made up into a twin size bed. The pools really are amazing. Don’t miss the free iguana tour! We saw amazing wildlife- including sloths, toucans and macaws.
We enjoyed our time there but had some trouble with two things. The internet was unreliable in our room and there was no smart tv with access to streaming services the other is they painted the doors in the hallway with an oil based paint during the day and our room had a very strong smell of paint the rest of our stay. The room itself was comfortable fir our family if 4. The little disc was made up into a twin size bed. The pools really are amazing. Don’t miss the free iguana tour! We saw amazing wildlife- including sloths, toucans and macaws.
4
Gustavo
Mar 27, 2025
·
Stayed 1 night
For the price, it's a noisy room, you can clearly hear conversations in the next room because of a connecting door. The bathroom does not have extraction, so aromas and steam are share in the room easy as it has barn doors... so privacy is not the best either. The glass doors leading to the pool are stuck, almost impossible to slide... and found food leftovers in the room as I arrived. Late checking was weird too, a few minutes past 4pm is too late.
For the price, it's a noisy room, you can clearly hear conversations in the next room because of a connecting door. The bathroom does not have extraction, so aromas and steam are share in the room easy as it has barn doors... so privacy is not the best either. The glass doors leading to the pool are stuck, almost impossible to slide... and found food leftovers in the room as I arrived. Late checking was weird too, a few minutes past 4pm is too late.
10
Diane
Jan 30, 2025
·
Stayed 3 nights
excellent staff - I think the room tiles should be updated.
excellent staff - I think the room tiles should be updated.
6
Katherine
Aug 12, 2025
·
Stayed 2 nights
It’s a beautiful place, but the trip started with our party of 6 booked on Expedia being told that we reserved rooms that were for adults only and we had 2 kids. The booking was accurate and I did confirm 2 children, and only at check-in were we informed it was not OK. They had to cancel one of our pool side rooms and put us upstairs in a standard king room, and I was separated from my family. This was an error on Expedia’s side, as the booking was confirmed and allowed with our 2 children. The hotel was gracious and cancelled one room and replaced it at the lower rate, and made an exception for our one almost-adult aged child. The restaurants were clean, staff was very kind and attentive, and the rooms were Marriott quality. The “sofa bed” in the standard king room was a twin sized couch, not a pull-out, and we had to request extra blankets and pillows since there were none that came in the room as standard. There is no hot tub, which would have been nice during the cool evenings (pools close at 11pm, but it rained every night so we didn’t get to enjoy). The bugs come out at night, and will eat you alive if you venture to the beach or away from the main grounds after sunset. The resort is not close to town, but we had a car and decided to go eat at a place called Koko’s on the beach which was delicious and reasonably priced since there is no ocean side dining anywhere at the resort. Overall, I was looking for more of a cultural experience which was not what we got. 3/5 stars
It’s a beautiful place, but the trip started with our party of 6 booked on Expedia being told that we reserved rooms that were for adults only and we had 2 kids. The booking was accurate and I did confirm 2 children, and only at check-in were we informed it was not OK. They had to cancel one of our pool side rooms and put us upstairs in a standard king room, and I was separated from my family. This was an error on Expedia’s side, as the booking was confirmed and allowed with our 2 children. The hotel was gracious and cancelled one room and replaced it at the lower rate, and made an exception for our one almost-adult aged child. The restaurants were clean, staff was very kind and attentive, and the rooms were Marriott quality. The “sofa bed” in the standard king room was a twin sized couch, not a pull-out, and we had to request extra blankets and pillows since there were none that came in the room as standard. There is no hot tub, which would have been nice during the cool evenings (pools close at 11pm, but it rained every night so we didn’t get to enjoy). The bugs come out at night, and will eat you alive if you venture to the beach or away from the main grounds after sunset. The resort is not close to town, but we had a car and decided to go eat at a place called Koko’s on the beach which was delicious and reasonably priced since there is no ocean side dining anywhere at the resort. Overall, I was looking for more of a cultural experience which was not what we got. 3/5 stars
6
Mark
Sep 22, 2024
·
Stayed 4 nights
Never had hot water in the shower. TVs are outdated and horrible reception and sound. Mounted crooked so that was strange. The place is surrounded by beauty but the Marriot is a Marriot. Overpriced for Costa Rica. You can stay at much nicer places for half the cost. It’s very secure and safe though if that’s what you need.
Never had hot water in the shower. TVs are outdated and horrible reception and sound. Mounted crooked so that was strange. The place is surrounded by beauty but the Marriot is a Marriot. Overpriced for Costa Rica. You can stay at much nicer places for half the cost. It’s very secure and safe though if that’s what you need.
6
KAREN
Oct 7, 2025
·
Stayed 5 nights
We were given a room with extremely moldy & musty smell. Then exchanged with a disabilities room rather than same type. No shower enclosure, water goes everywhere when showering. There are no hooks in bathrooms for towels, bathing suits for drying. Shower water temp. was not hot, but minimally lukewarm. Had 2 blackout power outages in the evening, then AC broke. Maint. came and tried to repair although was not fixed, had to call again 5 hours later. 2nd Maint. man repaired but also had to come back 1 1/2 hours later for 3rd repair. Prices were expected to be higher than normal, although the restaurants are over-priced for portion size and quality even for a resort of this size. The resort has signs posted that water is drinkable and staff advises there is no need to purchase bottle water. The Restaurant 18 & Greene was extremely pricey, we asked for water and charged for bottled water that was not requested. My husband endured food poisoning for 5 hrs. from the Sea Bass that was consumed at this Restaurant. Management was minimally concerned when reported. The Resort is gorgeous, very well landscaped & maintained. Hundreds of parrots, pairs of Toucan's and Macaws. The pool is exceptionally clean & maintained. Electronic info. in lobby is Spanish & English but rotates too quickly. The Free Ecotour is exceptional with guide Chris. Staff is friendly, but stiff & structured to template responses. Lack of ability for easy, less costly, off-site options influenced rating.
We were given a room with extremely moldy & musty smell. Then exchanged with a disabilities room rather than same type. No shower enclosure, water goes everywhere when showering. There are no hooks in bathrooms for towels, bathing suits for drying. Shower water temp. was not hot, but minimally lukewarm. Had 2 blackout power outages in the evening, then AC broke. Maint. came and tried to repair although was not fixed, had to call again 5 hours later. 2nd Maint. man repaired but also had to come back 1 1/2 hours later for 3rd repair. Prices were expected to be higher than normal, although the restaurants are over-priced for portion size and quality even for a resort of this size. The resort has signs posted that water is drinkable and staff advises there is no need to purchase bottle water. The Restaurant 18 & Greene was extremely pricey, we asked for water and charged for bottled water that was not requested. My husband endured food poisoning for 5 hrs. from the Sea Bass that was consumed at this Restaurant. Management was minimally concerned when reported. The Resort is gorgeous, very well landscaped & maintained. Hundreds of parrots, pairs of Toucan's and Macaws. The pool is exceptionally clean & maintained. Electronic info. in lobby is Spanish & English but rotates too quickly. The Free Ecotour is exceptional with guide Chris. Staff is friendly, but stiff & structured to template responses. Lack of ability for easy, less costly, off-site options influenced rating.
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AI-generated summary based on recent guest reviews
Service
Staff are often friendly and helpful. However, reviews also cite slow or uneven check-in, inconsistent follow-up on room problems, unclear resort or amenity fees, and occasional rudeness or slow restaurant service.
Related guest reviews
4
Holly
Jan 27, 2024
·
Stayed 2 nights
I felt like this property was a rip off from beginning to end. Everything is over priced and all of the taxes, resort fees, service fees, incidental fees, ad infinitum throughout the stay was ridiculous. All of the incidental charges were not explained at check in until my CC was charged. When asked to speak to a supervisor her response was "What do you want? Everything for free?" Very poor customer service and staff training. Would not go back.
I felt like this property was a rip off from beginning to end. Everything is over priced and all of the taxes, resort fees, service fees, incidental fees, ad infinitum throughout the stay was ridiculous. All of the incidental charges were not explained at check in until my CC was charged. When asked to speak to a supervisor her response was "What do you want? Everything for free?" Very poor customer service and staff training. Would not go back.
10
SHERRELL
Jul 30, 2025
·
Stayed 5 nights
This property is beautiful. The staff are all so attentive and pleasant. We truly enjoyed our stay and are definitely planning on coming back again.
This property is beautiful. The staff are all so attentive and pleasant. We truly enjoyed our stay and are definitely planning on coming back again.
4
Rosanna
Jan 6, 2024
·
Stayed 3 nights
Air conditioning was hot in the room. We called every day to let them know. They promised they would send someone to fix it and that manager would call us. The manager never called. They didn’t really show much care for us being hot. They did not offer to change our room. They were very indifferent about it. When I left I told everything to the manager. She apologized and was indifferent again. We gave up !
Air conditioning was hot in the room. We called every day to let them know. They promised they would send someone to fix it and that manager would call us. The manager never called. They didn’t really show much care for us being hot. They did not offer to change our room. They were very indifferent about it. When I left I told everything to the manager. She apologized and was indifferent again. We gave up !
10
Julie
Aug 5, 2025
·
Stayed 6 nights
This hotel is amazing, such a wonderful staff and facility! We stayed here 15 years ago, and it is just how we remembered! Can’t wait to go back again!
This hotel is amazing, such a wonderful staff and facility! We stayed here 15 years ago, and it is just how we remembered! Can’t wait to go back again!
8
Catherine M.
Sep 9, 2024
·
Stayed 3 nights
Over all great! Check in was poor
Over all great! Check in was poor
10
Samuel
Apr 12, 2025
·
Stayed 7 nights
This was our second stop in Costa Rica. The resort is very comfortable and clearly tailored for American visitors. While you don’t quite get the authentic Costa Rican vibe, everything is well-organised and convenient. We’re from Europe, so the atmosphere felt a bit different to us. The staff were all very kind and welcoming. Our biggest issue was with the kids’ club. It’s not really a traditional kids’ club – they offer kids’ activities three or four times a day, each lasting around 30 minutes. To be clear, I wasn’t looking to leave my daughter there all day, but it was a bit frustrating that we constantly had to check when the activity ended. Once, the staff member even walked her back to us by hand after the session went a bit over time – my husband had stepped away to take a quick call as the 30 minutes had already passed. It felt a bit awkward. That said, the kids’ club staff were lovely. I believe they were simply following the guidelines set by management.
This was our second stop in Costa Rica. The resort is very comfortable and clearly tailored for American visitors. While you don’t quite get the authentic Costa Rican vibe, everything is well-organised and convenient. We’re from Europe, so the atmosphere felt a bit different to us. The staff were all very kind and welcoming. Our biggest issue was with the kids’ club. It’s not really a traditional kids’ club – they offer kids’ activities three or four times a day, each lasting around 30 minutes. To be clear, I wasn’t looking to leave my daughter there all day, but it was a bit frustrating that we constantly had to check when the activity ended. Once, the staff member even walked her back to us by hand after the session went a bit over time – my husband had stepped away to take a quick call as the 30 minutes had already passed. It felt a bit awkward. That said, the kids’ club staff were lovely. I believe they were simply following the guidelines set by management.
6
Katherine
Aug 12, 2025
·
Stayed 2 nights
It’s a beautiful place, but the trip started with our party of 6 booked on Expedia being told that we reserved rooms that were for adults only and we had 2 kids. The booking was accurate and I did confirm 2 children, and only at check-in were we informed it was not OK. They had to cancel one of our pool side rooms and put us upstairs in a standard king room, and I was separated from my family. This was an error on Expedia’s side, as the booking was confirmed and allowed with our 2 children. The hotel was gracious and cancelled one room and replaced it at the lower rate, and made an exception for our one almost-adult aged child. The restaurants were clean, staff was very kind and attentive, and the rooms were Marriott quality. The “sofa bed” in the standard king room was a twin sized couch, not a pull-out, and we had to request extra blankets and pillows since there were none that came in the room as standard. There is no hot tub, which would have been nice during the cool evenings (pools close at 11pm, but it rained every night so we didn’t get to enjoy). The bugs come out at night, and will eat you alive if you venture to the beach or away from the main grounds after sunset. The resort is not close to town, but we had a car and decided to go eat at a place called Koko’s on the beach which was delicious and reasonably priced since there is no ocean side dining anywhere at the resort. Overall, I was looking for more of a cultural experience which was not what we got. 3/5 stars
It’s a beautiful place, but the trip started with our party of 6 booked on Expedia being told that we reserved rooms that were for adults only and we had 2 kids. The booking was accurate and I did confirm 2 children, and only at check-in were we informed it was not OK. They had to cancel one of our pool side rooms and put us upstairs in a standard king room, and I was separated from my family. This was an error on Expedia’s side, as the booking was confirmed and allowed with our 2 children. The hotel was gracious and cancelled one room and replaced it at the lower rate, and made an exception for our one almost-adult aged child. The restaurants were clean, staff was very kind and attentive, and the rooms were Marriott quality. The “sofa bed” in the standard king room was a twin sized couch, not a pull-out, and we had to request extra blankets and pillows since there were none that came in the room as standard. There is no hot tub, which would have been nice during the cool evenings (pools close at 11pm, but it rained every night so we didn’t get to enjoy). The bugs come out at night, and will eat you alive if you venture to the beach or away from the main grounds after sunset. The resort is not close to town, but we had a car and decided to go eat at a place called Koko’s on the beach which was delicious and reasonably priced since there is no ocean side dining anywhere at the resort. Overall, I was looking for more of a cultural experience which was not what we got. 3/5 stars
6
Raynaldo De Los
Jan 24, 2024
·
Stayed 4 nights
Three main items of concern. Let me commence with the fact that this is my 6th visit to this property since 2011 and somewhat disappointing. Pool is in desperate need of renovation. As you swim, you will encounter missing concrete, calcium stained tiles, and general disrepair. Room AC is set to save energy/money...if you don't get staff to change background min/max settings the unit will never really get cool (can only get to these if you know how), they will have you in a warm room and hope you don't complain. Encountered two restaurant staff on two different days which were less than friendly and seemed "put out" to do their job. Also watch out for the timeshare sales folks, they call themselves "concierge" but when I asked them to perform customary concierge functions they explained they don't do that. Instead they try to convince you to hear a "presentation" and don't want to take "not interested" as an answer. All else was good.
Three main items of concern. Let me commence with the fact that this is my 6th visit to this property since 2011 and somewhat disappointing. Pool is in desperate need of renovation. As you swim, you will encounter missing concrete, calcium stained tiles, and general disrepair. Room AC is set to save energy/money...if you don't get staff to change background min/max settings the unit will never really get cool (can only get to these if you know how), they will have you in a warm room and hope you don't complain. Encountered two restaurant staff on two different days which were less than friendly and seemed "put out" to do their job. Also watch out for the timeshare sales folks, they call themselves "concierge" but when I asked them to perform customary concierge functions they explained they don't do that. Instead they try to convince you to hear a "presentation" and don't want to take "not interested" as an answer. All else was good.
6
Andres
Mar 17, 2024
·
Stayed 2 nights
Check-in was too quick, the front desk's reliance on a QR code linking to multiple, confusing PDFs for details was inconvenient. Valet parking was unresponsive, requiring me to actively seek assistance. Information about the children's passport program, which offers activities and prizes, was only obtained after repeated inquiries. At checkout, I was surprised by a mandatory $30/day amenity fee for services like digital photos and kayaking, which were not clearly communicated upfront.
Check-in was too quick, the front desk's reliance on a QR code linking to multiple, confusing PDFs for details was inconvenient. Valet parking was unresponsive, requiring me to actively seek assistance. Information about the children's passport program, which offers activities and prizes, was only obtained after repeated inquiries. At checkout, I was surprised by a mandatory $30/day amenity fee for services like digital photos and kayaking, which were not clearly communicated upfront.
4
Jimmy
Sep 1, 2025
·
Stayed 1 night
Les chambres sont correctes et l’hôtel est agréable et joliment décoré. Cependant, la plage est peu plaisante, notamment à cause de fortes odeurs de kérosène qui empêchent réellement d’en profiter. Ce n’est malheureusement pas le seul point faible : la restauration, compte tenu des prix pratiqués, est très décevante, tant au niveau du goût que de la qualité des ingrédients. Nous avons également eu un souci avec la batterie de notre voiture et avons dû résoudre le problème par nous-mêmes, ce qui ne nous a pas dérangés. En revanche, le comportement du voiturier nous a particulièrement déçus : au lieu de nous aider à trouver une solution, il s’est contenté de se justifier alors que nous ne lui faisions aucun reproche. Une fois de plus, nous savons que le service n’est pas le point fort du Costa Rica, mais dans un établissement de cette catégorie, on attend un niveau irréprochable. Enfin, concernant la restauration, nous avons consommé trois boissons sans alcool au bar de la piscine, puis pris des snacks (burgers et sandwichs), et le soir trois plats sans boisson ni alcool. Rien n’était vraiment bon et les matières premières semblaient de qualité médiocre. En revanche, l’addition, elle, était particulièrement salée. Ce commentaire reflète notre expérience dans cet hôtel où la qualité du service et de la restauration étaient clairement insuffisantes par rapport au prix demandé.
Les chambres sont correctes et l’hôtel est agréable et joliment décoré. Cependant, la plage est peu plaisante, notamment à cause de fortes odeurs de kérosène qui empêchent réellement d’en profiter. Ce n’est malheureusement pas le seul point faible : la restauration, compte tenu des prix pratiqués, est très décevante, tant au niveau du goût que de la qualité des ingrédients. Nous avons également eu un souci avec la batterie de notre voiture et avons dû résoudre le problème par nous-mêmes, ce qui ne nous a pas dérangés. En revanche, le comportement du voiturier nous a particulièrement déçus : au lieu de nous aider à trouver une solution, il s’est contenté de se justifier alors que nous ne lui faisions aucun reproche. Une fois de plus, nous savons que le service n’est pas le point fort du Costa Rica, mais dans un établissement de cette catégorie, on attend un niveau irréprochable. Enfin, concernant la restauration, nous avons consommé trois boissons sans alcool au bar de la piscine, puis pris des snacks (burgers et sandwichs), et le soir trois plats sans boisson ni alcool. Rien n’était vraiment bon et les matières premières semblaient de qualité médiocre. En revanche, l’addition, elle, était particulièrement salée. Ce commentaire reflète notre expérience dans cet hôtel où la qualité du service et de la restauration étaient clairement insuffisantes par rapport au prix demandé.
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AI-generated summary based on recent guest reviews
Location
Beachfront next to the marina and convenient for sport fishing and nearby activities, with Jaco a short drive. It’s farther from town and the airport, and the beach is calm but not especially scenic in places.
Related guest reviews
6
Caroline
Apr 4, 2025
·
Stayed 3 nights
The resort is further from towns and beaches than it seems on the map, the beach isn't really one you want to swim or walk on because of a lot of debris, meals are good but very expensive. Overall, not great value for money.
The resort is further from towns and beaches than it seems on the map, the beach isn't really one you want to swim or walk on because of a lot of debris, meals are good but very expensive. Overall, not great value for money.
10
Tom
Jul 29, 2025
·
Stayed 5 nights
Great resort right on the ocean near many activities and the port for sport fishing. The staff, the pool, the breakfast and the views are amazing. There were only two cons that bothered me during my stay. 1.The hallways are noisy and echo voices and door which slam loudly due to strong closing mechanisms. So if sleeping in is your thing this will be a annoyance to you. 2. The beds are very hard and the pillows lack filling. So if you’re a side sleeper or like plush beds this may be a challenge for you. You’re going to want extra pillows.
Great resort right on the ocean near many activities and the port for sport fishing. The staff, the pool, the breakfast and the views are amazing. There were only two cons that bothered me during my stay. 1.The hallways are noisy and echo voices and door which slam loudly due to strong closing mechanisms. So if sleeping in is your thing this will be a annoyance to you. 2. The beds are very hard and the pillows lack filling. So if you’re a side sleeper or like plush beds this may be a challenge for you. You’re going to want extra pillows.
8
Amanda
Jul 27, 2025
·
Stayed 2 nights
This was a lovely pitstop. They were not able to offer us the room we reserved so that was disappointing, but otherwise a very controlled environment but easy to access the town and other things to do.
This was a lovely pitstop. They were not able to offer us the room we reserved so that was disappointing, but otherwise a very controlled environment but easy to access the town and other things to do.
10
Dagan
May 8, 2024
·
Stayed 1 night
Wonderful hotel on the beach with sprawling pools (swim up bar included, could benefit from a slide or two- then would be perfect for families) and multiple dining options. The hotel and rooms are immaculate and the staff is super friendly. The beach is safe for swimming and has shade options but isn't the most beautiful- sand is fine but rocky in places and could benefit from lounges and umbrellas. The view, however, is incredible, with the offshore island keeping the bay safe and calm. Also a huge benefit that you can walk to the nearby marina shopping area with restaurants and stores and a wonderful cafe/dessert place. Overall a wonderful stay.
Wonderful hotel on the beach with sprawling pools (swim up bar included, could benefit from a slide or two- then would be perfect for families) and multiple dining options. The hotel and rooms are immaculate and the staff is super friendly. The beach is safe for swimming and has shade options but isn't the most beautiful- sand is fine but rocky in places and could benefit from lounges and umbrellas. The view, however, is incredible, with the offshore island keeping the bay safe and calm. Also a huge benefit that you can walk to the nearby marina shopping area with restaurants and stores and a wonderful cafe/dessert place. Overall a wonderful stay.
10
Eric
Aug 22, 2023
·
Stayed 6 nights
The Los Sueños Marriott was the perfect location for my wife and I. The staff treated us like family, the rooms were comfortable and conveniently located. Several restaurant options gave us a variety of meals in addition to restaurants at the marina and on the beach. The swimming pool is huge with channels to explore; the beach is steps away with warm Costa Rican Pacific Ocean great for swimming. Los Sueños/Playa Herradura is a great home base for exploring Carara National Park, Manuel Antonio National Park, Marino Balleno National Park and Rainmaker platforms, waterfalls and pools. One additional note - no need to travel in search of scarlet Macaws, they are on the Marriott grounds! Los Sueños Marriott is now our go to resort when staying in Costa Rica.
The Los Sueños Marriott was the perfect location for my wife and I. The staff treated us like family, the rooms were comfortable and conveniently located. Several restaurant options gave us a variety of meals in addition to restaurants at the marina and on the beach. The swimming pool is huge with channels to explore; the beach is steps away with warm Costa Rican Pacific Ocean great for swimming. Los Sueños/Playa Herradura is a great home base for exploring Carara National Park, Manuel Antonio National Park, Marino Balleno National Park and Rainmaker platforms, waterfalls and pools. One additional note - no need to travel in search of scarlet Macaws, they are on the Marriott grounds! Los Sueños Marriott is now our go to resort when staying in Costa Rica.
10
Randy
Apr 28, 2024
·
Stayed 7 nights
Great place to stay for fishing and relaxing.
Great place to stay for fishing and relaxing.
8
John
May 29, 2024
·
Stayed 5 nights
Beautiful property! 2 hrs from the airport, but would def return!
Beautiful property! 2 hrs from the airport, but would def return!
10
Spencer
Jan 28, 2023
·
Stayed 6 nights
Our stay was excellent. The resort is beautiful and service is spectacular. Great location by the marina and great food there as well as in the resort.
Our stay was excellent. The resort is beautiful and service is spectacular. Great location by the marina and great food there as well as in the resort.
10
Susan
Mar 5, 2023
·
Stayed 2 nights
Highly recommend this wonderful hotel. The staff is so kind and efficient and so helpful. While it is not the most beautiful beach in Costa Rica, it is great to walk along and the waves are not too big.
Highly recommend this wonderful hotel. The staff is so kind and efficient and so helpful. While it is not the most beautiful beach in Costa Rica, it is great to walk along and the waves are not too big.
10
Patrick
Dec 31, 2024
·
Stayed 6 nights
Went on a family vacation at Christmas. Overall, the facility was 4 star as advertised - great pool and right on the beach as advertised. The pool was cool as it was like a winding river around the area with lots of areas to sit and lounge with swim up bar and lots of servers - never an issue getting a drink. They also had activities like yoga and pool aerobics. The breakfast was really good - the bar was good - restaurants were ok for dinner, but you can easily walk to the marina where there are more choices for dinner. Only complaint I would have is that there isnt enough umbrellas for the pool and they only had 1 stand up paddle board and 2 sea kayaks for the entire facility so its a bit of a farce saying its included as part of the resort fees as they were booking them 4 days out - the owner should step it up and buy some more as the beach cove is much calmer than Jaco and great for that kind of activity. Also, its about a 10-15 drive to Jaco where the surfing is great and other activities - otherwise - great stay - would recommend.
Went on a family vacation at Christmas. Overall, the facility was 4 star as advertised - great pool and right on the beach as advertised. The pool was cool as it was like a winding river around the area with lots of areas to sit and lounge with swim up bar and lots of servers - never an issue getting a drink. They also had activities like yoga and pool aerobics. The breakfast was really good - the bar was good - restaurants were ok for dinner, but you can easily walk to the marina where there are more choices for dinner. Only complaint I would have is that there isnt enough umbrellas for the pool and they only had 1 stand up paddle board and 2 sea kayaks for the entire facility so its a bit of a farce saying its included as part of the resort fees as they were booking them 4 days out - the owner should step it up and buy some more as the beach cove is much calmer than Jaco and great for that kind of activity. Also, its about a 10-15 drive to Jaco where the surfing is great and other activities - otherwise - great stay - would recommend.
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AI-generated summary based on recent guest reviews
Dining
The breakfast buffet earns repeated praise. Overall dining is mixed: several guests enjoyed meals, but many found food and drinks expensive and sometimes experienced long waits or limited outlets open.
Related guest reviews
8
Jose Pablo
Dec 23, 2024
·
Stayed 1 night
while the property is very well maintained and the rooms updated, the food and drinks quality were disappointing for a hotel in this price range.
while the property is very well maintained and the rooms updated, the food and drinks quality were disappointing for a hotel in this price range.
10
Elizabeth
Jun 25, 2025
·
Stayed 2 nights
Magnificent property! Huge wrap around pool, waterfalls all around the property, beautifully landscaped grounds from the entrance and throughout. Several dining options including a huge breakfast buffet. Valet parking, spa, golf — all the amenities and top notch service. Would definitely stay there again.
Magnificent property! Huge wrap around pool, waterfalls all around the property, beautifully landscaped grounds from the entrance and throughout. Several dining options including a huge breakfast buffet. Valet parking, spa, golf — all the amenities and top notch service. Would definitely stay there again.
4
sandhya tejaswi
Jan 3, 2025
·
Stayed 2 nights
Bad staff both at reception and also at dining at ocho restaurant . The receptionist was very rude and was resultant to answer questions , at dining our orders were forgotten a couple of times , we left without getting what we had been waiting for , with no concern shown by the waiter . There are excellent properties at half the price around the area , don't waste your time going there
Bad staff both at reception and also at dining at ocho restaurant . The receptionist was very rude and was resultant to answer questions , at dining our orders were forgotten a couple of times , we left without getting what we had been waiting for , with no concern shown by the waiter . There are excellent properties at half the price around the area , don't waste your time going there
8
Grady
Mar 15, 2025
·
Stayed 7 nights
loved the place!! was beautiful and clean, well maintained! too pricey of restaurants, and drinks being 14 dollars
loved the place!! was beautiful and clean, well maintained! too pricey of restaurants, and drinks being 14 dollars
4
Norberto
Jul 11, 2025
·
Stayed 2 nights
They do not offer free breakfast what is normal in the area. The dinning more than 45 minutes to be attended.
They do not offer free breakfast what is normal in the area. The dinning more than 45 minutes to be attended.
8
Daniel
Jan 27, 2025
·
Stayed 7 nights
Property is in excellent condition, very clean, staff are friendly. Food options are pricey at hotel and in area.
Property is in excellent condition, very clean, staff are friendly. Food options are pricey at hotel and in area.
8
SAJEEV
Aug 10, 2023
·
Stayed 4 nights
Breakast buffet is top notch. But food and drinks overall is VERY expensive. Also, no Netflix or streaming services in the room. We are in 2023! No ne
Breakast buffet is top notch. But food and drinks overall is VERY expensive. Also, no Netflix or streaming services in the room. We are in 2023! No ne
10
Mark
Mar 9, 2025
·
Stayed 2 nights
Fantastic property. Very very clean and relaxing. Great pool. Top notch hotel with excellent restaurants. If this hotel doesn’t make you feel good then you need prozac!
Fantastic property. Very very clean and relaxing. Great pool. Top notch hotel with excellent restaurants. If this hotel doesn’t make you feel good then you need prozac!
6
KAREN
Oct 7, 2025
·
Stayed 5 nights
We were given a room with extremely moldy & musty smell. Then exchanged with a disabilities room rather than same type. No shower enclosure, water goes everywhere when showering. There are no hooks in bathrooms for towels, bathing suits for drying. Shower water temp. was not hot, but minimally lukewarm. Had 2 blackout power outages in the evening, then AC broke. Maint. came and tried to repair although was not fixed, had to call again 5 hours later. 2nd Maint. man repaired but also had to come back 1 1/2 hours later for 3rd repair. Prices were expected to be higher than normal, although the restaurants are over-priced for portion size and quality even for a resort of this size. The resort has signs posted that water is drinkable and staff advises there is no need to purchase bottle water. The Restaurant 18 & Greene was extremely pricey, we asked for water and charged for bottled water that was not requested. My husband endured food poisoning for 5 hrs. from the Sea Bass that was consumed at this Restaurant. Management was minimally concerned when reported. The Resort is gorgeous, very well landscaped & maintained. Hundreds of parrots, pairs of Toucan's and Macaws. The pool is exceptionally clean & maintained. Electronic info. in lobby is Spanish & English but rotates too quickly. The Free Ecotour is exceptional with guide Chris. Staff is friendly, but stiff & structured to template responses. Lack of ability for easy, less costly, off-site options influenced rating.
We were given a room with extremely moldy & musty smell. Then exchanged with a disabilities room rather than same type. No shower enclosure, water goes everywhere when showering. There are no hooks in bathrooms for towels, bathing suits for drying. Shower water temp. was not hot, but minimally lukewarm. Had 2 blackout power outages in the evening, then AC broke. Maint. came and tried to repair although was not fixed, had to call again 5 hours later. 2nd Maint. man repaired but also had to come back 1 1/2 hours later for 3rd repair. Prices were expected to be higher than normal, although the restaurants are over-priced for portion size and quality even for a resort of this size. The resort has signs posted that water is drinkable and staff advises there is no need to purchase bottle water. The Restaurant 18 & Greene was extremely pricey, we asked for water and charged for bottled water that was not requested. My husband endured food poisoning for 5 hrs. from the Sea Bass that was consumed at this Restaurant. Management was minimally concerned when reported. The Resort is gorgeous, very well landscaped & maintained. Hundreds of parrots, pairs of Toucan's and Macaws. The pool is exceptionally clean & maintained. Electronic info. in lobby is Spanish & English but rotates too quickly. The Free Ecotour is exceptional with guide Chris. Staff is friendly, but stiff & structured to template responses. Lack of ability for easy, less costly, off-site options influenced rating.
10
Patrick
Dec 31, 2024
·
Stayed 6 nights
Went on a family vacation at Christmas. Overall, the facility was 4 star as advertised - great pool and right on the beach as advertised. The pool was cool as it was like a winding river around the area with lots of areas to sit and lounge with swim up bar and lots of servers - never an issue getting a drink. They also had activities like yoga and pool aerobics. The breakfast was really good - the bar was good - restaurants were ok for dinner, but you can easily walk to the marina where there are more choices for dinner. Only complaint I would have is that there isnt enough umbrellas for the pool and they only had 1 stand up paddle board and 2 sea kayaks for the entire facility so its a bit of a farce saying its included as part of the resort fees as they were booking them 4 days out - the owner should step it up and buy some more as the beach cove is much calmer than Jaco and great for that kind of activity. Also, its about a 10-15 drive to Jaco where the surfing is great and other activities - otherwise - great stay - would recommend.
Went on a family vacation at Christmas. Overall, the facility was 4 star as advertised - great pool and right on the beach as advertised. The pool was cool as it was like a winding river around the area with lots of areas to sit and lounge with swim up bar and lots of servers - never an issue getting a drink. They also had activities like yoga and pool aerobics. The breakfast was really good - the bar was good - restaurants were ok for dinner, but you can easily walk to the marina where there are more choices for dinner. Only complaint I would have is that there isnt enough umbrellas for the pool and they only had 1 stand up paddle board and 2 sea kayaks for the entire facility so its a bit of a farce saying its included as part of the resort fees as they were booking them 4 days out - the owner should step it up and buy some more as the beach cove is much calmer than Jaco and great for that kind of activity. Also, its about a 10-15 drive to Jaco where the surfing is great and other activities - otherwise - great stay - would recommend.
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AI-generated summary based on recent guest reviews
10
Randy
Apr 18, 2026
·
Stayed 2 nights
Clean rooms, great Staff amazing views
Clean rooms, great Staff amazing views
10
Nekia
Mar 11, 2026
·
Stayed 4 nights
The property is beautiful
The property is beautiful
10
abel
Feb 19, 2026
·
Stayed 5 nights
Initially we had an issue . The staff was great (Isaac) is the man! Beautiful location and great place ! Even if you don’t play golf . Gotta take their golf course tour . Plenty to see and the guide was fantastic . The excursions we set up were awesome and better than expected . Everyone we encountered was top notch!
Initially we had an issue . The staff was great (Isaac) is the man! Beautiful location and great place ! Even if you don’t play golf . Gotta take their golf course tour . Plenty to see and the guide was fantastic . The excursions we set up were awesome and better than expected . Everyone we encountered was top notch!
8
Juelia
Feb 18, 2026
·
Stayed 5 nights
Staff was very nice Didn’t have a hammock in our room, even though that was a big selling point
Staff was very nice Didn’t have a hammock in our room, even though that was a big selling point
8
brian g
Jan 21, 2026
·
Stayed 10 nights
Clean, large, friendly staff. Food and drink is good but priced as great. 4 out of 5 stars
Clean, large, friendly staff. Food and drink is good but priced as great. 4 out of 5 stars
800 meters west of Herradura Entrance, Herradura, Costa Rica
Location
Located in Jacó, Los Suenos Marriott Ocean & Golf Resort is by the ocean, a 1-minute drive from Herradura Beach and 10 minutes from Canopy Vista Los Suenos Adventure Park. This beach hotel is 6.7 mi (10.8 km) from Rainforest Adventures Jaco and 6.9 mi (11.2 km) from Jacó Beach.
Herradura Beach(0.3 miles)
Herradura Bay(0.4 miles)
Marina Los Sueños(0.6 miles)
Auto Mercado Herradura(1.9 miles)
Playa Balsal(2.9 miles)
Canopy Vista Los Suenos Adventure Park(3.1 miles)
Property Policies
Check-in
Check-out
From 16:00 to 23:59
Before 12:00
FAQs about Los Sueños Marriott Ocean & Golf Resort
Yes, parking is available at the property. It includes both free and valet parking options.
Yes, breakfast is offered, with a full breakfast available for approximately USD 20 to 35 for adults and children. Breakfast hours may vary, so it is advisable to check with the hotel.
Yes, the property allows pets in specific rooms only, with a fee of USD 100 per pet, per stay. Service animals are exempt from fees.
The standard check-in time is 16:00, and check-out time is 12:00. Early check-in is available for a fee, subject to availability.
The property offers accessible features such as step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. It is advisable to contact the hotel for specific needs.
The hotel is located 800 meters west of Herradura Entrance, approximately 0.5 miles from Herradura Beach and a short drive from local attractions such as Jaco Beach and Parque Nacional Carara.
Yes, the hotel features an outdoor pool complex. The operational hours and seasonal availability may vary, so it is best to check with the hotel for specific details.
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Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 200 per accommodation, per night
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 20 to 35 for adults, and USD 20 to 35 for children
- Pet fee: USD 100 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Tour Desk
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Beach (Nearby)
Cycling
Fishing
Golf (miniature)
Horse Riding
Playground
Hiking
Child Pool
Pool Outdoor
Live Music
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Valet Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Poolside Bar
Packed Lunches
Breakfast in the Room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Self Laundry
24-Hour Front Desk
Bingo
Concierge Services
Internet
Free Wi-Fi