Secrets Maroma Beach Riviera Cancun - Adults only
US$ 716
/ noite
Média para novembro
Preços para Secrets Maroma Beach Riviera Cancun - Adults only
Selecione datas para ver preços e disponibilidade
US$ 716
/ noite
Média para novembro
Média de preços por mês
Em Secrets Maroma Beach Riviera Cancun - Adults only, a diária custa em média US$ 413 no mês mais barato (setembro) e US$ 1.091 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 839 |
| fevereiro | US$ 1.091 |
| março | US$ 789 |
| abril | US$ 718 |
| maio | US$ 566 |
| junho | US$ 498 |
| julho | US$ 467 |
| agosto | US$ 415 |
| setembro | US$ 413 |
| outubro | US$ 575 |
| novembro | US$ 716 |
| dezembro | US$ 902 |
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nov. · US$ 716
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Mais caro: fevereiro (aprox. US$ 1.091)
Mais barato: setembro (aprox. US$ 413)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 2 piscinas externas ou aproveite para curtir a praia particular.
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Relaxe em uma das 2 piscinas externas ou aproveite para curtir a praia particular.
Comodidades
As comodidades presentes incluem um business center, balcão de recepção 24 horas e equipe multilíngue. Estacionamento grátis com manobrista está disponível no local.
Jantar
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive oferece aos hóspedes deliciosas opções de refeição no Seaside Casual Elegance ou na lanchonete/delicatessen. Relaxe com uma bebida refrescante em um bar na praia, um bar ao lado da piscina ou um dos 8 bares/lounges.
Quartos
Sinta-se em casa em um de nossos 410 quartos com ar-condicionado, banheiras de hidromassagem particulares internas e TVs LED. Os quartos possuem varandas mobiliadas particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com banheiras e chuveiros separados apresenta banheira de hidromassagem e produtos de toalete de cortesia.
Localização
Com ótima localização em Playa del Carmen (na área de Maroma), Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive fica a 15 minutos de carro de Praia Maroma e de Campo de golfe El Camaleón Mayakoba.
Lugares próximos
Praia Maroma(1.6 milhas)
Campo de golfe Playa Paraiso(2 milhas)
Praia do Paraíso(3.6 milhas)
Boutique Cirque du Soleil no Vidanta Riviera Maya(4.1 milhas)
Campo de Golfe Nicklaus Design(4.3 milhas)
Parque Ecológico Tres Rios(5.6 milhas)
Campo de golfe El Camaleón Mayakoba(6.8 milhas)
Gran Coyote Golf(8.5 milhas)
Praia Xcalacoco(8.9 milhas)
Chun-Zumbul (local de mergulho)(9.4 milhas)
Jardim Botânico Dr. Alfredo Barrera Marin(9.4 milhas)
Santuário da Esperança – Cápsula do Tempo(9.4 milhas)
Plaza 28 de Julio(9.6 milhas)
Igreja de Guadalupe(10.5 milhas)
Praia Punta Esmeralda(10.5 milhas)
Aeroporto Internacional de Cozumel (CZM)(31.9 milhas)
Aeroporto Internacional de Cancún (CUN)(25.3 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Estacionamento com manobrista
Localização
Carretera Federal 307 Chetumal-Cancún Km. 306.5 Solidaridad, Maroma, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Praia Maroma (1.6 milhas)
Campo de golfe Playa Paraiso (2 milhas)
Praia do Paraíso (3.6 milhas)
Boutique Cirque du Soleil no Vidanta Riviera Maya (4.1 milhas)
Campo de Golfe Nicklaus Design (4.3 milhas)
Parque Ecológico Tres Rios (5.6 milhas)
Avaliações dos hóspedes sobre Secrets Maroma Beach Riviera Cancun - Adults only
9.4
Fantástico
Com base em 1.535 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
84%
Famílias
4%
Grupos
6%
Viajantes individuais
0%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Analisando o feedback recente dos hóspedes do Secrets Maroma Beach Riviera Cancun - Apenas para adultos, viajantes elogiam consistentemente o serviço excepcionalmente amigável, a bela Praia Maroma e as áreas comuns muito limpas e bem cuidadas, ao mesmo tempo em que notam impressões mistas sobre a comida, interrupções ocasionais devido a reformas e uma insistência em vendas adicionais.
Leia maisIsso foi útil?
Opinião dos hóspedes
Analisando o feedback recente dos hóspedes do Secrets Maroma Beach Riviera Cancun - Apenas para adultos, viajantes elogiam consistentemente o serviço excepcionalmente amigável, a bela Praia Maroma e as áreas comuns muito limpas e bem cuidadas, ao mesmo tempo em que notam impressões mistas sobre a comida, interrupções ocasionais devido a reformas e uma insistência em vendas adicionais.
Muitos destacam diversas atividades, shows noturnos e piscinas populares com bar molhado. As desvantagens comuns incluem disponibilidade limitada de espreguiçadeiras ou sombra na piscina e na praia, a presença de algas dependendo da estação e a estrada de acesso irregular. Os quartos são geralmente confortáveis e com aparência moderna, embora alguns relatem acabamentos datados, vistas para o “mar” obstruídas ou ruído. Espere uma estadia elegante e rica em atividades, apenas para adultos, em um trecho de areia excelente.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Áreas comuns bem cuidadas com duas piscinas principais e um bar molhado, muitas atividades diárias e shows noturnos populares. O spa é agradável, mas frequentemente considerado caro; reformas ocasionais e falta de espreguiçadeiras ou sombra são notadas.
Avaliações dos hóspedes relacionadas
10
Tammy
4 de fev. de 2025
·
Hospedou-se por 4 noites
We travel to the Cancun area often and love Secrets. This was our favorite property in the Cancun area so far. Everything was beautiful and well cared for, the food was excellent, the staff was so attentive, and they had the best gym I have ever seen in a resort. There were extra touches that made our stay special like music outside on the breakfast patio and the restaurants accommodated special orders. They go above and beyond to make your stay special!
We travel to the Cancun area often and love Secrets. This was our favorite property in the Cancun area so far. Everything was beautiful and well cared for, the food was excellent, the staff was so attentive, and they had the best gym I have ever seen in a resort. There were extra touches that made our stay special like music outside on the breakfast patio and the restaurants accommodated special orders. They go above and beyond to make your stay special!
10
Catherine
30 de set. de 2025
·
Hospedou-se por 7 noites
The spa was very nice. I feel it’s a bit overpriced compared the similar spas. I included a photo of our ocean view. Any view of the ocean is perfect in my opinion. The staff is amazing and very attentive to your needs.
The spa was very nice. I feel it’s a bit overpriced compared the similar spas. I included a photo of our ocean view. Any view of the ocean is perfect in my opinion. The staff is amazing and very attentive to your needs.
10
Serdar
30 de ago. de 2025
·
Hospedou-se por 4 noites
Smaller and easily walkable adults-only hotel with excellent service and dining options, a lovely beach. It never felt crowded, we never had to wait long, if at all, to get into restaurants. Rooms were very clean and well equipped, and the while property felt well looked after. The service was probably one of the best.
Smaller and easily walkable adults-only hotel with excellent service and dining options, a lovely beach. It never felt crowded, we never had to wait long, if at all, to get into restaurants. Rooms were very clean and well equipped, and the while property felt well looked after. The service was probably one of the best.
8
Marea Rose
21 de jul. de 2025
·
Hospedou-se por 3 noites
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
10
Michele
13 de set. de 2025
·
Hospedou-se por 8 noites
Great Infinitypool
Great Infinitypool
10
Perla
2 de set. de 2025
·
Hospedou-se por 5 noites
The property itself was undergoing some construction but my husband I were able to look past this due to how lovely the entire staff was. Always going above and beyond trying to assist us and make our trip a memorable one. The food was great at every restaurant and the beach was also very well kept.
The property itself was undergoing some construction but my husband I were able to look past this due to how lovely the entire staff was. Always going above and beyond trying to assist us and make our trip a memorable one. The food was great at every restaurant and the beach was also very well kept.
8
Roman
30 de dez. de 2024
·
Hospedou-se por 9 noites
This is a fantastic resort and our 5th year visiting. We still consider one of the best resorts, however we have to call out excessive "upgrades" that we are constantly encountering over the past few years. Confronted not only with $100 mediocre bottles of wine at dinner, but $250-$500 dinner upgrades just to see a christmas show. The biggest change is tightening of regular (not preferred club) beach area and installing "bali beds" in the front and charging $60-100 per day. These are obstructing any kind of a view for anyone else. I understand why they are doing this, however we expect more from a resort of this caliber. I would ask everyone to not pay for these "bali beds" in the front row - if no one pays, they won't have them. It pains us to leave such a critical review, because the staff is so nice, but we find all of the above is a bit egregious.
This is a fantastic resort and our 5th year visiting. We still consider one of the best resorts, however we have to call out excessive "upgrades" that we are constantly encountering over the past few years. Confronted not only with $100 mediocre bottles of wine at dinner, but $250-$500 dinner upgrades just to see a christmas show. The biggest change is tightening of regular (not preferred club) beach area and installing "bali beds" in the front and charging $60-100 per day. These are obstructing any kind of a view for anyone else. I understand why they are doing this, however we expect more from a resort of this caliber. I would ask everyone to not pay for these "bali beds" in the front row - if no one pays, they won't have them. It pains us to leave such a critical review, because the staff is so nice, but we find all of the above is a bit egregious.
10
Cheryl
3 de nov. de 2025
·
Hospedou-se por 7 noites
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
10
misty
11 de nov. de 2025
·
Hospedou-se por 5 noites
The service was outstanding, grounds were immaculate, the food and drinks were overflowing. This place is top tier!
The service was outstanding, grounds were immaculate, the food and drinks were overflowing. This place is top tier!
10
Skye Satterthwaite
30 de mar. de 2025
·
Hospedou-se por 7 noites
We had an amazing week at Secrets Maroma Beach. So so beautiful. The staff were so nice and went above and beyond to make us comfortable. Excellent food, especially the Asian restaurant. We would definitely go back! The only improvement would be more beach and pool seating with shade. However the staff did their best to provide more umbrellas.
We had an amazing week at Secrets Maroma Beach. So so beautiful. The staff were so nice and went above and beyond to make us comfortable. Excellent food, especially the Asian restaurant. We would definitely go back! The only improvement would be more beach and pool seating with shade. However the staff did their best to provide more umbrellas.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações elogiam repetidamente a limpeza dos quartos e o cuidado com as áreas comuns, com serviço de limpeza confiável e arrumação noturna. Um caso isolado menciona a presença de percevejos.
Avaliações dos hóspedes relacionadas
10
Danielle
16 de ago. de 2025
·
Hospedou-se por 5 noites
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
10
Lon
11 de set. de 2025
·
Hospedou-se por 6 noites
It was our 2nd stay. Staff is excellent. Rooms are awesome. Beach is beautiful. Food is top notch.One of our favorite places.
It was our 2nd stay. Staff is excellent. Rooms are awesome. Beach is beautiful. Food is top notch.One of our favorite places.
10
Varun
11 de set. de 2025
·
Hospedou-se por 4 noites
Very clean and luxurious resort. Staff were extremely attentive and friendly. Overall the stay was amazing and would come back in a heart beat!
Very clean and luxurious resort. Staff were extremely attentive and friendly. Overall the stay was amazing and would come back in a heart beat!
8
Noe
1 de out. de 2025
·
Hospedou-se por 4 noites
The room was very clean, the staff was super friendly and the beach was clean
The room was very clean, the staff was super friendly and the beach was clean
8
Richard
16 de jun. de 2025
·
Hospedou-se por 7 noites
The attention from the staff was excellent, the food was a 4.5. The cost to stay here is pricy but the worst part of our stay is we saw a few bed bugs on our king bed.
The attention from the staff was excellent, the food was a 4.5. The cost to stay here is pricy but the worst part of our stay is we saw a few bed bugs on our king bed.
10
Deborah
17 de nov. de 2025
·
Hospedou-se por 5 noites
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
10
Donna
12 de fev. de 2026
·
Hospedou-se por 7 noites
Room was spotless, staff was very attentive, we will be back.
Room was spotless, staff was very attentive, we will be back.
10
Lisa Jean
23 de fev. de 2025
·
Hospedou-se por 4 noites
Beautiful property , food was absolutely delicious, rooms are very clean and updated. Staff is very friendly and helpful. Had a swim out ocean front room and it was amazing. It was a perfect trip
Beautiful property , food was absolutely delicious, rooms are very clean and updated. Staff is very friendly and helpful. Had a swim out ocean front room and it was amazing. It was a perfect trip
10
Teresa Elizabeth
26 de mar. de 2025
·
Hospedou-se por 7 noites
The property is a very beautiful setting and is keep immaculately. Every one of the staff go above and beyond to make this a wonderful experience. There are numerous resteraunt options and pool/beach side options. We highly recommend!
The property is a very beautiful setting and is keep immaculately. Every one of the staff go above and beyond to make this a wonderful experience. There are numerous resteraunt options and pool/beach side options. We highly recommend!
10
Amanda
13 de set. de 2025
·
Hospedou-se por 5 noites
This experience was definitely out of this world for us! From check in to check out it was a well oiled machine!! Any issues are taken care of right away with the up most care! Our concierge Roberto was absolutely incredible, from our room tour to scheduling dinners/events I still cannot believe how amazing the staff was!! You want cleanliness while enjoying the most amazing views of nature this is it, they will be in your room 3 times a day, cleaning or restocking your room! We got to see the amazing resort cats, lizards, and racoons that were very in sync with the luxury life at secrets!! Absolutely recommend!!
This experience was definitely out of this world for us! From check in to check out it was a well oiled machine!! Any issues are taken care of right away with the up most care! Our concierge Roberto was absolutely incredible, from our room tour to scheduling dinners/events I still cannot believe how amazing the staff was!! You want cleanliness while enjoying the most amazing views of nature this is it, they will be in your room 3 times a day, cleaning or restocking your room! We got to see the amazing resort cats, lizards, and racoons that were very in sync with the luxury life at secrets!! Absolutely recommend!!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, com muitos apreciando as suítes com acesso direto à piscina e as banheiras no quarto. Alguns hóspedes relatam acabamentos datados, vistas para o “mar” obstruídas ou distantes, ruído ocasional e pequenas peculiaridades de temperatura ou nível.
Avaliações dos hóspedes relacionadas
10
Ottello
5 de set. de 2024
·
Hospedou-se por 7 noites
All aspects of the resort were truly excellent. The staff and the services rendered were particularly good. The service provided by our concierge was exceptional especially when my wife unfortunately took ill. The only negative aspect was the split level floor in our room requiring a step up or down. This is in all the rooms and it is easy to misstep as I did twice. Fortunately I had no serious harm but serious injury is possible.
All aspects of the resort were truly excellent. The staff and the services rendered were particularly good. The service provided by our concierge was exceptional especially when my wife unfortunately took ill. The only negative aspect was the split level floor in our room requiring a step up or down. This is in all the rooms and it is easy to misstep as I did twice. Fortunately I had no serious harm but serious injury is possible.
10
Lynnessa
11 de abr. de 2025
·
Hospedou-se por 4 noites
Great food, great service, and very clean. Staff was attentive, friendly, and ready to meet our every need. We especially enjoyed Coco, Himitsu, and room service. We enjoyed the turn down service and treats in our room. We had a swim up room which was relaxing and peaceful. So many wonderful things about this resort!
Great food, great service, and very clean. Staff was attentive, friendly, and ready to meet our every need. We especially enjoyed Coco, Himitsu, and room service. We enjoyed the turn down service and treats in our room. We had a swim up room which was relaxing and peaceful. So many wonderful things about this resort!
4
Magdalena
29 de nov. de 2025
·
Hospedou-se por 5 noites
In my opinion, this resort does not meet five-star standards. While the property offers an all-inclusive experience, the overall quality feels average and seems to cater to an older demographic. Pros: Very clean, well-maintained grounds Beautiful beach Two strong dining options: Oceana and Seaside Grill Excellent and reliable housekeeping Cons: The resort is dated with visible wear Rooms have older finishes and uncomfortable bedding Food quality is generally bland and below expectations, aside from the two better restaurants Some staff members lacked professionalism, which was disappointing given the price point.
In my opinion, this resort does not meet five-star standards. While the property offers an all-inclusive experience, the overall quality feels average and seems to cater to an older demographic. Pros: Very clean, well-maintained grounds Beautiful beach Two strong dining options: Oceana and Seaside Grill Excellent and reliable housekeeping Cons: The resort is dated with visible wear Rooms have older finishes and uncomfortable bedding Food quality is generally bland and below expectations, aside from the two better restaurants Some staff members lacked professionalism, which was disappointing given the price point.
10
Joseph
25 de dez. de 2024
·
Hospedou-se por 6 noites
Beautiful resort. We stayed in swim-up room. Lagoon is nicely heated. Resort has a wonderful staff who work to make your vacation memorable. Breakfasts and lunches are excellent. Dinner restaurants have improved over 5 years ago, not great but good enough. Beach is clean with powder sand. Water clean and not rough. Enough activities to keep you interested being in the same place for your entire stay Highly recommend
Beautiful resort. We stayed in swim-up room. Lagoon is nicely heated. Resort has a wonderful staff who work to make your vacation memorable. Breakfasts and lunches are excellent. Dinner restaurants have improved over 5 years ago, not great but good enough. Beach is clean with powder sand. Water clean and not rough. Enough activities to keep you interested being in the same place for your entire stay Highly recommend
10
Alycia
12 de ago. de 2025
·
Hospedou-se por 4 noites
This property was amazing! It was immaculately manicured and staff was so kind and helpful. Room was beautiful and they even had 4 pillow choices. Ac worked great and despite high humidity room still smelled fresh. Absolutely everything was included without hidden charges. Long Hyatt club sales pitch but not a bad deal if you travel a lot. Not much night life but if you are looking for the quiet couples time and a beautiful place to read your book, this is the place. We enjoyed all the restaurants but our favorite was Hymatsu. Whether you ordered ala cart or hibachi some of the best Asian food we have had. Best sushi we have had in a long time. Loved that you did not need reservations. Highly recommend!
This property was amazing! It was immaculately manicured and staff was so kind and helpful. Room was beautiful and they even had 4 pillow choices. Ac worked great and despite high humidity room still smelled fresh. Absolutely everything was included without hidden charges. Long Hyatt club sales pitch but not a bad deal if you travel a lot. Not much night life but if you are looking for the quiet couples time and a beautiful place to read your book, this is the place. We enjoyed all the restaurants but our favorite was Hymatsu. Whether you ordered ala cart or hibachi some of the best Asian food we have had. Best sushi we have had in a long time. Loved that you did not need reservations. Highly recommend!
10
Cheryl
3 de nov. de 2025
·
Hospedou-se por 7 noites
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
We had an ocean front VIP room on the 2nd floor. We have traveled many resorts. The reviews rave about the beach, food and employees. We agree 100%. My husband rarely voices a strong opinion, but shares we will definitely be back. From the arrival, VIP check in, to our concierge, Marcelo Lagunes. (No suprise he won an employee award when we were there). Worth every penny we spent for this trip. I recommend going if you want an amazing time. Drink service was always available at the pool and beach. All ages at the resort. Everyone very respectful, having a great time. Will definitely play the mini golf next time. The emplotees were great at making people feel welcome to.play beach volleyball, go on the kayaks. (With no pressure) Pool games section, without disturbthe relaxing areas. I can hardly wait to book again.
10
KA YEE
14 de abr. de 2025
·
Hospedou-se por 3 noites
Excellent customer service! All staff were very friendly and made us feel like home! Everywhere was clean and the cleaning staff did an exceptional job in keeping everywhere and everything nice and tidy! We love our swim out room! While it was quite busy by the pool, we enjoyed our privacy while still enjoying the beautiful sun and pool (river) that’s wide and long enough to enjoy swimming and suntanning in the water! We tried the French restaurant Bordeaux and it’s wonderful; Italian called Postino and it’s really really good (our favourite); the burgers at the Barefoot Grill by the pool were excellent; pizza was great also… lunch at seaside grill wasn’t impressive at all… and breakfast at the World Cafe was good. There’s a gentleman who made great latte at Coco Cafe! Would love to come back again!
Excellent customer service! All staff were very friendly and made us feel like home! Everywhere was clean and the cleaning staff did an exceptional job in keeping everywhere and everything nice and tidy! We love our swim out room! While it was quite busy by the pool, we enjoyed our privacy while still enjoying the beautiful sun and pool (river) that’s wide and long enough to enjoy swimming and suntanning in the water! We tried the French restaurant Bordeaux and it’s wonderful; Italian called Postino and it’s really really good (our favourite); the burgers at the Barefoot Grill by the pool were excellent; pizza was great also… lunch at seaside grill wasn’t impressive at all… and breakfast at the World Cafe was good. There’s a gentleman who made great latte at Coco Cafe! Would love to come back again!
6
RODRIGO
21 de set. de 2024
·
Hospedou-se por 7 noites
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
10
William
29 de set. de 2025
·
Hospedou-se por 7 noites
The staff at the hotel were super friendly and helpful. Everyone treated us so kindly. The food can be hit or miss but that's somewhat expected at an all inclusive resort. The "Preferred" upgrade has nicer rooms, butler service and upscale beach and bar/dining options. I recommend the upgrade. The ocean view rooms are pretty far from the ocean and partially obscured by the palm trees.
The staff at the hotel were super friendly and helpful. Everyone treated us so kindly. The food can be hit or miss but that's somewhat expected at an all inclusive resort. The "Preferred" upgrade has nicer rooms, butler service and upscale beach and bar/dining options. I recommend the upgrade. The ocean view rooms are pretty far from the ocean and partially obscured by the palm trees.
6
John Matthew
12 de nov. de 2024
·
Hospedou-se por 6 noites
Just average. Small resort with mediocre restaurants. We paid extra for swim out room and the pool wasn’t heated and too cold to get in. Once we complained they turned on the heat but it was our last day. I’ve been to many all inclusives and it bewilders me how this resort has 5 star reviews.
Just average. Small resort with mediocre restaurants. We paid extra for swim out room and the pool wasn’t heated and too cold to get in. Once we complained they turned on the heat but it was our last day. I’ve been to many all inclusives and it bewilders me how this resort has 5 star reviews.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente descrito como excepcional, amigável e atencioso em todo o resort. Uma reclamação recorrente é a insistência em vendas ou upsell (clube de férias, upgrades), além de problemas ocasionais com reservas ou upgrades prometidos.
Avaliações dos hóspedes relacionadas
10
Brady
21 de nov. de 2025
·
Hospedou-se por 5 noites
This was our 3rd visit to Secrets Maroma, it was wonderful as always! The staff is so accommodating and always pleasant, we cannot wait to visit again!
This was our 3rd visit to Secrets Maroma, it was wonderful as always! The staff is so accommodating and always pleasant, we cannot wait to visit again!
6
Daniel Carl
4 de ago. de 2025
·
Hospedou-se por 8 noites
Overall, not a bad experience. Service staff were incredible. Food was mediocre and seemed to be penny pinching quite a bit. There are also hidden up charges throughout the whole experience. The biggest negative was the pushy sales person at check in. We were pushed into a “breakfast presentation” with no tiger details even when asked. We were offered $500 credit at the spa for attending. Turns out, they just reorganize the bill to only give a small discount from original price. The presentation was a sales pitch on their scheme similar to a time share. We tried to leave multiple times when things got pushy. It took around 3 hours of our vacation time. When we walked out to leave, I had a quick work call to make. They saw the opportunity to corner my wife and continue their high pressure sales on her which made her very uncomfortable. The whole shady sales experience was enough to leave a bad taste in our mouth. We will not be returning to any Hyatt resort again. From further research, all Hyatt resorts behave the same.
Overall, not a bad experience. Service staff were incredible. Food was mediocre and seemed to be penny pinching quite a bit. There are also hidden up charges throughout the whole experience. The biggest negative was the pushy sales person at check in. We were pushed into a “breakfast presentation” with no tiger details even when asked. We were offered $500 credit at the spa for attending. Turns out, they just reorganize the bill to only give a small discount from original price. The presentation was a sales pitch on their scheme similar to a time share. We tried to leave multiple times when things got pushy. It took around 3 hours of our vacation time. When we walked out to leave, I had a quick work call to make. They saw the opportunity to corner my wife and continue their high pressure sales on her which made her very uncomfortable. The whole shady sales experience was enough to leave a bad taste in our mouth. We will not be returning to any Hyatt resort again. From further research, all Hyatt resorts behave the same.
8
Marea Rose
21 de jul. de 2025
·
Hospedou-se por 3 noites
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
Beautiful facility. Attentive service. Completely avoid any presentations for “freebies.” Almost an entire day was lost in the hotels’ attempt to sell a loyalty program. The only way to access the lobby is via a large set of uncovered stairs. This could be an issue in the extreme heat or in the rain. Great swim up bar. Arrive early or you’ll have no spot…or rent a cabana.
10
michelle
24 de jul. de 2025
·
Hospedou-se por 5 noites
Outstanding staff, highly recommend.
Outstanding staff, highly recommend.
6
Brian Curt
13 de jan. de 2025
·
Hospedou-se por 3 noites
The property itself was great, but the sales tactics undermined the value of the premium price we paid. Upon arrival, we were pitched an upgrade to the “Preferred Club,” which quickly turned into a timeshare presentation. While I get it’s a business, it set a disappointing tone. On our first night, we were seated to discuss options for the New Year’s celebration, assuming it was included in the inflated holiday rate. Instead, we were told we’d need to pay $400-$800 extra to attend. This left us frustrated and undervalued, souring our impression of the stay. The restaurants had long waits every night, which is understandable during the New Year’s rush, but the inconsistency between bars was disappointing. Drinks varied wildly in quality. The lobby bar was the best, offering decent drinks, but the others served weak, inconsistent versions of the same orders. The constant upselling—whether for cabanas, events, or vendor products—was exhausting. My wife wanted to leave after the first night when she couldn’t get into a restaurant she’d looked forward to. I shared our concerns with the concierge and front desk, but nothing was done. Limited beach shade also seemed designed to push guests into renting cabanas. While I had a decent time and would consider going back, my wife made it clear she would not. The aggressive sales tactics and lack of attention to guest concerns diminished the overall enjoyment.
The property itself was great, but the sales tactics undermined the value of the premium price we paid. Upon arrival, we were pitched an upgrade to the “Preferred Club,” which quickly turned into a timeshare presentation. While I get it’s a business, it set a disappointing tone. On our first night, we were seated to discuss options for the New Year’s celebration, assuming it was included in the inflated holiday rate. Instead, we were told we’d need to pay $400-$800 extra to attend. This left us frustrated and undervalued, souring our impression of the stay. The restaurants had long waits every night, which is understandable during the New Year’s rush, but the inconsistency between bars was disappointing. Drinks varied wildly in quality. The lobby bar was the best, offering decent drinks, but the others served weak, inconsistent versions of the same orders. The constant upselling—whether for cabanas, events, or vendor products—was exhausting. My wife wanted to leave after the first night when she couldn’t get into a restaurant she’d looked forward to. I shared our concerns with the concierge and front desk, but nothing was done. Limited beach shade also seemed designed to push guests into renting cabanas. While I had a decent time and would consider going back, my wife made it clear she would not. The aggressive sales tactics and lack of attention to guest concerns diminished the overall enjoyment.
10
Pamela
5 de mai. de 2025
·
Hospedou-se por 7 noites
Amenities and service were top notch. Staff were welcoming and attentive providing exceptional service. Exceeded my expectations!
Amenities and service were top notch. Staff were welcoming and attentive providing exceptional service. Exceeded my expectations!
6
Edward
26 de jul. de 2025
·
Hospedou-se por 4 noites
We’ve been to many Hyatt resorts in Mexico and never will we come here again. Upon arrival they tried to upsell us to a timeshare. When we said no thanks, they quickly rushed us out of the welcome area. And since then there were several situations where they try to upsell you. Expedia granted us a VIP resort credit that the hotel would not honor. Total BS. They wouldn’t let us leave the resort until we paid hundreds more- made us miss our transport and then had to scramble and get us a taxi to take us to the airport. They’re fault, at least they paid for the taxi. Food was ok at the restaurants- breakfast was awful. Many guests we talked to said the same thing. They use cheap alcohol even in the “preferred” bar. They have only 2 pools and 1 swim up bar. Not enough seating at the pool. But they have a ton of weird shallow fountains that you can accidentally walk into. Go literally anywhere else but here.
We’ve been to many Hyatt resorts in Mexico and never will we come here again. Upon arrival they tried to upsell us to a timeshare. When we said no thanks, they quickly rushed us out of the welcome area. And since then there were several situations where they try to upsell you. Expedia granted us a VIP resort credit that the hotel would not honor. Total BS. They wouldn’t let us leave the resort until we paid hundreds more- made us miss our transport and then had to scramble and get us a taxi to take us to the airport. They’re fault, at least they paid for the taxi. Food was ok at the restaurants- breakfast was awful. Many guests we talked to said the same thing. They use cheap alcohol even in the “preferred” bar. They have only 2 pools and 1 swim up bar. Not enough seating at the pool. But they have a ton of weird shallow fountains that you can accidentally walk into. Go literally anywhere else but here.
6
Andrea
5 de ago. de 2024
·
Hospedou-se por 4 noites
We travel to Riviera Maya every few years and we’re slightly disappointed by this property. Every restraint was mediocre, the VIP credits were minimal compared to the cost of the amenities, many people on the resort became sick while we were there. The staff was very nice and helpful. They do try and sell you vacation packages, in which they are very pushy.
We travel to Riviera Maya every few years and we’re slightly disappointed by this property. Every restraint was mediocre, the VIP credits were minimal compared to the cost of the amenities, many people on the resort became sick while we were there. The staff was very nice and helpful. They do try and sell you vacation packages, in which they are very pushy.
10
Dina
1 de jan. de 2025
·
Hospedou-se por 4 noites
Excellent staff, luxury resort, beautiful pools, fantastic food! 10/10 would recommend all around! This was the best all inclusive we have ever stayed at hands down - we were so pampered and it was hard for us to leave. The only minor down side was that we were asked to attend a 90 min presentation and encouraged to upgrade services (for example, to upgrade to a dinner with champagne on the beach), but overall this did not have an impact on our experience at the resort. Overall, the service at this resort was better than any place we have ever been to!
Excellent staff, luxury resort, beautiful pools, fantastic food! 10/10 would recommend all around! This was the best all inclusive we have ever stayed at hands down - we were so pampered and it was hard for us to leave. The only minor down side was that we were asked to attend a 90 min presentation and encouraged to upgrade services (for example, to upgrade to a dinner with champagne on the beach), but overall this did not have an impact on our experience at the resort. Overall, the service at this resort was better than any place we have ever been to!
10
Bryan
22 de jul. de 2025
·
Hospedou-se por 4 noites
The staff and the resort is exceptional. We wanted to relax and have some fun and we got that and more. The resort was definitely 5 diamond worthy. From the check in with Mariela, my meeting with Mario and Karla, my concierge Roger and Hector, baggage and driver Alfredo and ofcourse the bartenders Ivan ar the beach bar, Leo, Argelio & team at the preffered club and Miguel at the pool cabana & room service everyone was very attentive and respectful, & I know I missed a few names. The resort had lots of activities and a good crowd. We loved the swimout pool suite and how private it all felt, great atmosphere. We would definitely come back.
The staff and the resort is exceptional. We wanted to relax and have some fun and we got that and more. The resort was definitely 5 diamond worthy. From the check in with Mariela, my meeting with Mario and Karla, my concierge Roger and Hector, baggage and driver Alfredo and ofcourse the bartenders Ivan ar the beach bar, Leo, Argelio & team at the preffered club and Miguel at the pool cabana & room service everyone was very attentive and respectful, & I know I missed a few names. The resort had lots of activities and a good crowd. We loved the swimout pool suite and how private it all felt, great atmosphere. We would definitely come back.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado em um trecho bonito e limpo da Praia Maroma, com uma atmosfera isolada e áreas comuns seguras. É um pouco remoto da cidade, a estrada de acesso é irregular e alguns mencionam a disponibilidade limitada de lojas nas proximidades.
Avaliações dos hóspedes relacionadas
10
Michael
30 de out. de 2025
·
Hospedou-se por 3 noites
Secrets Maroma was excellent!! great staff no complaints resort food cleanliness top notch Only one thing the road into the resort is bombed out you never get a second chance at first impressions.... Secrets you might wanna fix that road in buy a grader and backfil that road.
Secrets Maroma was excellent!! great staff no complaints resort food cleanliness top notch Only one thing the road into the resort is bombed out you never get a second chance at first impressions.... Secrets you might wanna fix that road in buy a grader and backfil that road.
10
Alessandri
5 de out. de 2024
·
Hospedou-se por 6 noites
We had an amazing stay at Secrets Maroma! The place is beautiful and very inviting! Always something going on entertainment wise! The food was excellent and wait staff top notch! Outside of being a little small with not a lot of shopping nearby, the place is A1! Highly Recommend!
We had an amazing stay at Secrets Maroma! The place is beautiful and very inviting! Always something going on entertainment wise! The food was excellent and wait staff top notch! Outside of being a little small with not a lot of shopping nearby, the place is A1! Highly Recommend!
10
Beau Edward
27 de jul. de 2025
·
Hospedou-se por 6 noites
Only.complai t i have is the road into the property needs fixed, other than that we had an amazing time
Only.complai t i have is the road into the property needs fixed, other than that we had an amazing time
10
Bashar
9 de fev. de 2025
·
Hospedou-se por 4 noites
Excellent location, best beach in mexico
Excellent location, best beach in mexico
10
Shane
5 de mar. de 2025
·
Hospedou-se por 5 noites
Highly recommend. The beach is second to none. They provide a very high level of service and the facilities are fantastic. I will definitely return.
Highly recommend. The beach is second to none. They provide a very high level of service and the facilities are fantastic. I will definitely return.
10
Deborah
17 de nov. de 2025
·
Hospedou-se por 5 noites
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
Great location. Not too far from the airport. Staff was very friendly. Our room was very clean and the grounds were very well maintained. The only drawbacks were the restaurant was under renovation at the time and we were having breakfast in the ballroom throughout our stay. The other was guests reserving pool loungers and not using them. Other than that it was perfect. We will be returning!!
10
kealy
16 de set. de 2024
·
Hospedou-se por 14 noites
The property is very pretty and the staff go out of their way to make you feel comfortable. We had a couple of little glitches along the way but Emanuel, the concierge in block 16 is excellent, always going above and beyond to make our stay comfortable and enjoyable (thank you so much!) The food is good, and drinks are good. There are a lot of things to do around the resort, entertainment is really good and there is a lot going on everyday, you can take part or not, it’s your choice. The beach is very pretty and very clean, there was a little seaweed but they kept the beach clear. The main areas in the grounds are well maintained, and the room was very pretty. This was a relaxing vacation for us, and that’s what we got in a lovely setting. It is quite far from Playa Del Carmen and Cancun, so be prepared to pay for a taxi ($33 each way to PDC). There isn’t really much going on in the surrounding areas so, if going to the towns in the evening is your thing, be prepared for that.
The property is very pretty and the staff go out of their way to make you feel comfortable. We had a couple of little glitches along the way but Emanuel, the concierge in block 16 is excellent, always going above and beyond to make our stay comfortable and enjoyable (thank you so much!) The food is good, and drinks are good. There are a lot of things to do around the resort, entertainment is really good and there is a lot going on everyday, you can take part or not, it’s your choice. The beach is very pretty and very clean, there was a little seaweed but they kept the beach clear. The main areas in the grounds are well maintained, and the room was very pretty. This was a relaxing vacation for us, and that’s what we got in a lovely setting. It is quite far from Playa Del Carmen and Cancun, so be prepared to pay for a taxi ($33 each way to PDC). There isn’t really much going on in the surrounding areas so, if going to the towns in the evening is your thing, be prepared for that.
10
Danielle
13 de fev. de 2025
·
Hospedou-se por 4 noites
Our stay was exceptional from start to finish!! This resort is paradise! The beach is fantastic, the rooms are lovely and clean. We went with a preferred club swim out and are eager to do it again! The food was good, the drinks were good, and the service and people are AMAZING!!!
Our stay was exceptional from start to finish!! This resort is paradise! The beach is fantastic, the rooms are lovely and clean. We went with a preferred club swim out and are eager to do it again! The food was good, the drinks were good, and the service and people are AMAZING!!!
10
Sean
12 de jun. de 2025
·
Hospedou-se por 7 noites
The property was beautiful it was away from other properties. There were three security stations for clearance to get onto the property. Very secure. All the staff was amazing. The resort has daily activities. I highly recommend!
The property was beautiful it was away from other properties. There were three security stations for clearance to get onto the property. Very secure. All the staff was amazing. The resort has daily activities. I highly recommend!
10
Bryant
7 de mar. de 2025
·
Hospedou-se por 7 noites
Beautiful resort. The beach is the most beautiful beach I have been to.
Beautiful resort. The beach is the most beautiful beach I have been to.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Vários restaurantes e opções temporárias recebem elogios, especialmente os italianos, franceses e asiáticos; não é necessário fazer reservas. A qualidade geral é mista – alguns acham excelente, outros média ou sem graça – com força variável nas bebidas, cobranças extras por eventos ou vinhos e alguns relatos de doenças.
Avaliações dos hóspedes relacionadas
10
Danielle
16 de ago. de 2025
·
Hospedou-se por 5 noites
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
Fantastic food choices, incredibly kind and friendly staff, and every area of the resort was well maintained and clean
10
Fadzai Hilda
22 de ago. de 2025
·
Hospedou-se por 4 noites
My 1st time in Mexico. What an amazing getaway exceeding every expectation. From the moment we arrived, the staff treated us with warmth and professionalism. The staff were incredibly attentive, friendly, and genuinely committed to making our stay unforgettable. The food was exceptional - a wide variety of options and everything tasted freshly prepared. Room service was prompt and price included in the all inclusive deal. The cleanliness was impeccable and the housekeepers respectful. I loved our swim out pool, and the main pool was gorgeous and we could always find sun loungers even at peak times. The Beach is also easily accessible and has a lovely bar. The in hotel entertainment was great and a variety of options in both the day and night time. If you are looking for a luxurious, relaxing and fun filled escape - with outstanding staff and great food - then book with them
My 1st time in Mexico. What an amazing getaway exceeding every expectation. From the moment we arrived, the staff treated us with warmth and professionalism. The staff were incredibly attentive, friendly, and genuinely committed to making our stay unforgettable. The food was exceptional - a wide variety of options and everything tasted freshly prepared. Room service was prompt and price included in the all inclusive deal. The cleanliness was impeccable and the housekeepers respectful. I loved our swim out pool, and the main pool was gorgeous and we could always find sun loungers even at peak times. The Beach is also easily accessible and has a lovely bar. The in hotel entertainment was great and a variety of options in both the day and night time. If you are looking for a luxurious, relaxing and fun filled escape - with outstanding staff and great food - then book with them
8
Cindy Barnes and Uriah
7 de nov. de 2024
·
Hospedou-se por 4 noites
Nice property, but food is mediocre at best. Limited options for breakfast especially. I’d stay at Unico or TRS on a return visit to Riviera Maya.
Nice property, but food is mediocre at best. Limited options for breakfast especially. I’d stay at Unico or TRS on a return visit to Riviera Maya.
10
Carl Bower
31 de jul. de 2025
·
Hospedou-se por 7 noites
The dining options were excellent. The property was well maintained and clean inside and out. My favorite thing was the staff. Always friendly and helpful, always. The person that helped us the most was our concierge Marco. Always smiling, greeting and helping. He made our stay for seven nights wonderful. I would recommend this getaway to anyone.
The dining options were excellent. The property was well maintained and clean inside and out. My favorite thing was the staff. Always friendly and helpful, always. The person that helped us the most was our concierge Marco. Always smiling, greeting and helping. He made our stay for seven nights wonderful. I would recommend this getaway to anyone.
6
Edward
27 de jul. de 2024
·
Hospedou-se por 6 noites
Been to a lot of all inclusive hotels and this one had great reviews so thought we would give it a try. Lots of good things and some bad things. The events staff at this hotel is second to none. Best events and planning of any all inclusive we have been to. Event staff is a lot of fun and always has something lined up. Food at half the places were food. Hibachi was excellent, French was bland and I. Seasoned, el patio was the Mexican choice but really didn’t seem to be Mexican food. Seems unusual that it is so hard to find Mexican food options at a resort in Mexico. Did the lobster rock event and the food was very poor. Fun event great drinks and great environment but the food is sub par. The beach at the property is amazing! Very clean and beautiful. Would be nice if they would clear out some of the area between the pool and the beach so you can actually enjoy the view of the ocean from the hotel. Only way to enjoy the beach is to be on it. Hotel rooms are a little dated but they are nice. They are kept very clean and great service. Biggest issue we had the whole time we were there was it was very hard to sleep. We had people above us that were up all hours of the night and the floors seem paper thin. We heard everything and had a hard time getting a good night sleep. Overall I would rate the hotel a 3 out of 5 because the staff and people were phenomenal but the environment and the food were not amazing. Can’t always enough about the events staff
Been to a lot of all inclusive hotels and this one had great reviews so thought we would give it a try. Lots of good things and some bad things. The events staff at this hotel is second to none. Best events and planning of any all inclusive we have been to. Event staff is a lot of fun and always has something lined up. Food at half the places were food. Hibachi was excellent, French was bland and I. Seasoned, el patio was the Mexican choice but really didn’t seem to be Mexican food. Seems unusual that it is so hard to find Mexican food options at a resort in Mexico. Did the lobster rock event and the food was very poor. Fun event great drinks and great environment but the food is sub par. The beach at the property is amazing! Very clean and beautiful. Would be nice if they would clear out some of the area between the pool and the beach so you can actually enjoy the view of the ocean from the hotel. Only way to enjoy the beach is to be on it. Hotel rooms are a little dated but they are nice. They are kept very clean and great service. Biggest issue we had the whole time we were there was it was very hard to sleep. We had people above us that were up all hours of the night and the floors seem paper thin. We heard everything and had a hard time getting a good night sleep. Overall I would rate the hotel a 3 out of 5 because the staff and people were phenomenal but the environment and the food were not amazing. Can’t always enough about the events staff
8
SARA
11 de ago. de 2025
·
Hospedou-se por 3 noites
Many different dining options but the food is nothing spectacular. The amenities are good and the rooms are super cozy.
Many different dining options but the food is nothing spectacular. The amenities are good and the rooms are super cozy.
10
Dorothy
8 de jul. de 2025
·
Hospedou-se por 3 noites
The property was beautiful. The service was exceptional. The restaurants were delicious. 10/10 recommend. Not a single complaint.
The property was beautiful. The service was exceptional. The restaurants were delicious. 10/10 recommend. Not a single complaint.
6
Eric
26 de jul. de 2024
·
Hospedou-se por 4 noites
Good resort, good staff, wife and I got Ecoli from food. Watch what you eat!
Good resort, good staff, wife and I got Ecoli from food. Watch what you eat!
8
Michael Anthony
6 de jan. de 2025
·
Hospedou-se por 7 noites
The beach is fantastic. Unfortunately, there are enough chairs on the beach (Preferred Club or otherwise) when the resort is full. Unfortunately, there were lots of people marking chairs at the pool and beach first thing in the day. The service was quite good but the drinks were incredibly watered own even when we asked for doubles. I joked with my wife that a "triple" might yield what a single would yield elsewhere. The food was average. My wife was not a fan at all. I thought the selection was robust but some seasoning was needed on the majority of the food. I enjoyed having an Old Fashioned made tableside at the Italian restaurant. As for the room, we upgraded to a Honeymoon Suite with ocean view. The room was spacious but not worth the additional charge if you paid full freight. Our ocean view was also impeded by a couple of two story beach cabanas. Our patio had water staining on the ceiling as well as stained cushions. Paint was also peeling on the ceiling and a column. There was also no true sports bar to watch CFB playoff games. The only bar that came close had limited seating. Next, we were brought to our room in a maintenance golf cart and 3 adults tried to fit on a seat designed for two. I half hung off the golf cart as did the driver. We were also brought to our room by way of a back alley that is for service vehicles and warehousing for the resort. Not a good look. All told, this is not a 5 star resort. It is more like 3.5-4 stars.
The beach is fantastic. Unfortunately, there are enough chairs on the beach (Preferred Club or otherwise) when the resort is full. Unfortunately, there were lots of people marking chairs at the pool and beach first thing in the day. The service was quite good but the drinks were incredibly watered own even when we asked for doubles. I joked with my wife that a "triple" might yield what a single would yield elsewhere. The food was average. My wife was not a fan at all. I thought the selection was robust but some seasoning was needed on the majority of the food. I enjoyed having an Old Fashioned made tableside at the Italian restaurant. As for the room, we upgraded to a Honeymoon Suite with ocean view. The room was spacious but not worth the additional charge if you paid full freight. Our ocean view was also impeded by a couple of two story beach cabanas. Our patio had water staining on the ceiling as well as stained cushions. Paint was also peeling on the ceiling and a column. There was also no true sports bar to watch CFB playoff games. The only bar that came close had limited seating. Next, we were brought to our room in a maintenance golf cart and 3 adults tried to fit on a seat designed for two. I half hung off the golf cart as did the driver. We were also brought to our room by way of a back alley that is for service vehicles and warehousing for the resort. Not a good look. All told, this is not a 5 star resort. It is more like 3.5-4 stars.
6
RODRIGO
21 de set. de 2024
·
Hospedou-se por 7 noites
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
My partner and I had an enjoyable stay at Secrets Maroma Beach, but there are a few things to consider before booking at this property. Check-in: The process was smooth and easy, though they do send a salesperson your way to try and upsell the preferred club packages. Simply say "no thanks" and you can avoid the sales pitch breakfast. Food: This was a disappointment for us. Despite reading reviews about the mediocre food, I hoped they weren’t accurate, but unfortunately, the food was quite average. It’s not terrible, but for the price you’re paying, it doesn’t meet the standard we’ve experienced at other Secrets properties. Room: The hotel is 15 years old, and the rooms are not as fresh as they appear in the photos online. Some nights, our room felt a bit warm—the AC doesn’t go below 70°F. When we raised this issue, they sent us a fan as a solution, which felt subpar for a five-star hotel. Beach: The beach was okay, not amazing but not bad either. It’s large and great for swimming, but when compared to other resorts in the area, it’s pretty average. Overall: While we had a decent time, I don’t think I’d return to Secrets Maroma Beach. There are better options nearby for the same or better value.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
Ricardo
14 de set. de 2025
·
Hospedou-se por 3 noites
Hotel muito bonito e intimista! Ponto a destacar além da beleza arquitetônica a educação dos funcionários que tem reverenciam todas as vezes que cruzam com você. Ponto negativo é que tudo é pago! Agradecimento especial a gerente Ana
Hotel muito bonito e intimista! Ponto a destacar além da beleza arquitetônica a educação dos funcionários que tem reverenciam todas as vezes que cruzam com você. Ponto negativo é que tudo é pago! Agradecimento especial a gerente Ana
10
Marco Aurelio
mês passado
·
Hospedou-se por 4 noites
El personal es lo mejor en atención. Francia como concierge, Manuel en playa, Ariel en restaurante por mencionar a algunos de ellos pero en general la atención hace la diferencia. La habitación muy limpia y bien mantenida, solo pequeños detalles en la forma en que estaba reparadas algunas cosas hacen que no llegue a 5 estrellas en es rubro. La comida es muy buena y hay muchas opciones para todos los gustos (las quesadillas deliciosas en el restaurante abajo de recepción). El servicio al cuarto realmente tiene sabor y es rápido. Hicimos un viaje de oreja mi esposa y yo y ambos pensamos que sí regresaríamos a este hotel.
El personal es lo mejor en atención. Francia como concierge, Manuel en playa, Ariel en restaurante por mencionar a algunos de ellos pero en general la atención hace la diferencia. La habitación muy limpia y bien mantenida, solo pequeños detalles en la forma en que estaba reparadas algunas cosas hacen que no llegue a 5 estrellas en es rubro. La comida es muy buena y hay muchas opciones para todos los gustos (las quesadillas deliciosas en el restaurante abajo de recepción). El servicio al cuarto realmente tiene sabor y es rápido. Hicimos un viaje de oreja mi esposa y yo y ambos pensamos que sí regresaríamos a este hotel.
10
GERARDO
30 de ago. de 2026
·
Hospedou-se por 3 noites
Muy bien el servicio pero el hotel está en remodelación eso es molesto
Muy bien el servicio pero el hotel está en remodelación eso es molesto
10
Nichole
25 de ago. de 2026
·
Hospedou-se por 3 noites
Great staff and resort. Would return again.
Great staff and resort. Would return again.
10
Roberto
13 de ago. de 2026
·
Hospedou-se por 2 noites
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Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Considerando este hotel para sua viagem para Playa del Carmen?
Como costumam ser as diárias no Secrets Maroma Beach Riviera Cancun - Apenas para adultos em Playa del Carmen?
Nos próximos 60–90 dias, as diárias no Secrets Maroma Beach Riviera Cancun - Apenas para adultos em Playa del Carmen normalmente ficam em torno de US$ 717 por noite para dois hóspedes, variando de US$ 482 a US$ 875 em datas de alta temporada.
Qual a melhor época para visitar o Secrets Maroma Beach Riviera Cancun - Apenas para adultos para evitar multidões?
O período mais tranquilo no Secrets Maroma Beach Riviera Cancun - Apenas para adultos em Playa del Carmen é agosto, quando a demanda é menor. Março é o mês mais movimentado, então planeje visitas no início do outono se preferir menos multidões e maior disponibilidade.
Qual mês tem as diárias mais baratas no Secrets Maroma Beach Riviera Cancun - Apenas para adultos?
Agosto é o mês mais barato para se hospedar no Secrets Maroma Beach Riviera Cancun - Apenas para adultos em Playa del Carmen, com uma média de US$ 474 por noite; fevereiro é o mês mais caro, com uma média de US$ 1.143 por noite.
O que há por perto e para quem o Secrets Maroma Beach Riviera Cancun - Apenas para adultos é mais indicado?
Localizado em Quintana Roo, perto de Maroma Beach e Paradise Beach, o Secrets Maroma Beach Riviera Cancun - Apenas para adultos em Playa del Carmen é ideal para casais e grupos que buscam uma experiência de luxo na praia e no spa. O hotel também está próximo ao campo de golfe Playa Paraiso Golf Course e ao local de mergulho Chun-Zumbul, tornando-o conveniente para passeios de golfe e aventura.
Como as diárias do Secrets Maroma Beach Riviera Cancun - Apenas para adultos se comparam aos de outros hotéis próximos?
O Secrets Maroma Beach Riviera Cancun - Apenas para adultos em Playa del Carmen é mais barato que 9 de 20 hotéis comparáveis próximos, com uma mediana típica de US$ 639 por noite versus cerca de US$ 628 para os demais.
Quanto está a diária em Secrets Maroma Beach Riviera Cancun - Adults only-Playa del Carmen em comparação com as últimas semanas?
O preço atual em Secrets Maroma Beach Riviera Cancun - Adults only-Playa del Carmen é de US$ 552 por noite para 2 hóspedes, um valor alto para este hotel: cerca de 15% acima da média de US$ 477 registrada nos últimos 60 dias. O preço da maioria das diárias nesse período ficou entre US$ 359 e US$ 667.
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-31: 406.1199889511108USD
- 2026-11-01: 547.1200123855591USD
- 2026-11-02: 485.4391967803955USD
- 2026-11-03: 528.1199963806152USD
- 2026-11-04: 528.1199963806152USD
- 2026-11-05: 583.2587358917236USD
- 2026-11-06: 583.2587358917236USD
- 2026-11-07: 585.4429938446045USD
- 2026-11-08: 557.0495202560425USD
- 2026-11-09: 559.7398200698852USD
- 2026-11-10: 557.4999200698852USD
- 2026-11-11: 859.461961480713USD
- 2026-11-12: 1178.0810375610351USD
- 2026-11-13: NO DATA
- 2026-11-14: 1178.0810375610351USD
- 2026-11-15: 582.1387858917236USD
- 2026-11-16: 542.5964985168457USD
- 2026-11-17: 582.1387858917236USD
- 2026-11-18: 582.1387858917236USD
- 2026-11-19: 783.0387718200684USD
- 2026-11-20: 783.0387718200684USD
- 2026-11-21: 766.4112329040528USD
- 2026-11-22: 539.3567847549439USD
- 2026-11-23: 530.0000003387452USD
- 2026-11-24: 534.5401247940064USD
- 2026-11-25: 533.2004433929443USD
- 2026-11-26: 557.4999200698852USD
- 2026-11-27: 557.4564796264649USD
- 2026-11-28: 557.4999200698852USD
- 2026-11-29: 539.3417463638306USD
- 2026-11-30: 538.5592373535156USD
- 2026-12-01: 558.1199802780152USD
- 2026-12-02: 561.7762232955932USD
- 2026-12-03: 677.108003036499USD
- 2026-12-04: 789.361253225708USD
- 2026-12-05: 739.6596440216065USD
- 2026-12-06: 702.9504528198242USD
- 2026-12-07: 735.1199638824463USD
- 2026-12-08: 699.7335358917236USD
- 2026-12-09: 700.1200225433349USD
- 2026-12-10: 606.7776858917236USD
- 2026-12-11: 606.6398795440674USD
- 2026-12-12: 606.1200297058106USD
- 2026-12-13: 648.2158358917236USD
- 2026-12-14: 680.6943858917236USD
- 2026-12-15: 680.8799049530029USD
- 2026-12-16: 680.8799049530029USD
- 2026-12-17: 520.3812061355591USD
- 2026-12-18: 520.4164096420288USD
- 2026-12-19: 520.4164096420288USD
- 2026-12-20: 520.245553012085USD
- 2026-12-21: 579.8018199127197USD
- 2026-12-22: 579.1199655883789USD
- 2026-12-23: 586.2411906311036USD
- 2026-12-24: 596.9734751617432USD
- 2026-12-25: 579.1199655883789USD
- 2026-12-26: 1194.404937689209USD
- 2026-12-27: 1190.992863458252USD
- 2026-12-28: 1198.6978515014648USD
- 2026-12-29: 1192.3326473937989USD
- 2026-12-30: 1198.1113542480468USD
- 2026-12-31: 1547.456460913086USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Esta propriedade impõe uma política rigorosa de traje recomendado em alguns restaurantes.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto, cartão de crédito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Uma taxa mandatória cobrada para o Jantar de Gala de Véspera de Ano Novo está incluída no preço total para as estadias em 31 de dezembro.
- Hóspedes de até 18 anos não são permitidos nesta propriedade somente para adultos.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
Dados da empresa
Número de registro da propriedade 008-007-002877/2025
Small dogs under 22 pounds are welcome at the resort in specific room categories with advance reservation, subject to a fee of approx USD 65 per night.
Comodidades populares
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Estacionamento com manobrista
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna
Banheira/Jacuzzi
Sauna a vapor
Massagem
Solário
Spa e centro de bem-estar
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos faciais
Bar junto à piscina
Café da manhã no quarto
Apenas para adultos
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Atividades
Piscina
Quadra de tênis
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Mergulho
Passeio de bicicleta
Bilhar
Pesca
Piscina externa
Música ao vivo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobiliário de área externa
Pool (Seasonal Outdoor)
Tênis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento com manobrista
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis