Motel 6-Austin, TX - North

No working ice machines, dirty floors in rooms

Not a good area, the smoke alarm kept going off in our non smoking room scaring my children, and even after calling the office it kept going off. Ice machines broken.

Room was not great. The sheets were stained. Pool was not in service. The bathroom was dirty

Couldn’t even sleep from noise and homeless camping right next to my vehicle was afraid if someone will break into it

There was not hot water in the room. The refrigerator did not work (at all). There was no bedspread on the bed, (ust sheets). No wash clothes in the room. and there was a hole (soft spot) in the middle of the floor. The entire facility was old and well worn.

The lady at the front desk wouldn't let me check in early even though I told her we had just drove for 5 hours, I told her we had a function to attend at 3pm. I asked what's the latest we can check in and she told me 7 pm. It was hot and they didn't have no refrigerator nor a microwave in the room and the bed was so uncomfortable.

I had low expectations for this hotel based on the price but it was worse than I expected. There was an abandoned car completely smashed out windows, possibly set on fire in the parking lot. Homeless encampment in lot behind the hotel and surrounding areas. Room was tiny and had a bad odor. The towels were about half the size of a small towel. Shower had a huge leak. It seems like people live at this hotel based on the people hanging out drinking in the parking lot. Spend a little more and get a nicer room.

Our main bathroom light was broken upon arrival. Of course the ice machine was broken. We booked this one because it had a pool, which was closed and when we asked for an extra pillow they gave us one that was stained. Atleast the bed was comfortable.

This hotel is awful! We checked in at 3pm, and checked out at 6pm! As soon as we pulled up we noticed several abandoned cars in the parking lot with windows smashed in, and a few cars that people were living in. We immediately began to worry about our car in the parking lot overnight. We requested a room downstairs, but they refused. They put on on the back side of the hotel, no one else was there! The room was filthy, the floors were so dirty!!! The outlets and lights on the night stand did not work, and they had no extra pillows. Really awful place. There is no coffee maker or iron in the room, and no coffee in the lobby. The people working there are not accommodating. I truly felt unsafe staying at this hotel. We were lucky to get another room a mile away at a lovely hotel, the Drury Inn, for about the same price. DO NOT BOOK THIS HOTEL. It is in a very bad area and absolutely filthy. It seems to be front for money laundering, as they certainly do not care about the guests or their safety.

I feel the price i payed which was $71 a night and the room lacked a refrigerator or microwave.

Hotel was dirty, first room the toilet wasn’t working and had a sewer smell. Second room they moved us to had BUGS on the bed, floor, and wall! Urine smell in the room as well! Had to leave the same night!

No working ice machines, dirty floors in rooms

The conditions in this hotel were very bad. The floors were sticky, the was mildew and rust in the shower. Th dead bolt on the door didn't work and there seemed to be an ongoing police presence. There were two people sleeping in the laundry room. And th entire place smelled like marijuana. I wouldn't recommend this place to anyone ever. I was there for two days and never felt safe

The room we got was so disgusting and smelt like body odor as if they didn't clean the sheets. The towels were black with stains and the toilet has poop on it. The shower floor had scum I could not even bathe. The AC in the room did not work so it was muggy and stinky. I will never return here it should be condemned. Would not recommend. Not worth the money spent.

I had to stay awake all night to make sure the tons of roaches didn’t get on my sleeping children. Reached out to facility and they said they will respond back quickly, still have not said anything. Lights didn’t work and fridge did not work and stayed hot. Wasted 63 dollars.

Room was not great. The sheets were stained. Pool was not in service. The bathroom was dirty

Door didn’t close all the way. Dead bugs. Smelled like smoke

My 19 yr old daughter and I booked this hotel for Oct 17th and Oct 18th 2024. We checked in on Thursday at around 3pm. We dropped our bags off in room and left to go for apartment tours. We were gone all afternoon and we came back to hotel around 11pm that night and got settled in. My daughter killed a roach on the dresser where the tv was. She also killed two on the floor that were crawling around. She sat in her bed and then noticed one in the sheets and some baby roaches crawling on the walls behind the bed. I also seen baby roaches and bigger ones behind my bed. They were everywhere. I called the lobby and told them about it and I said we can not stay here with all the roaches and my daughters asthma. The lady said that I would need to take my ID to the front and they would credit me for Sat night. I told her I wanted a refund for tonight- Friday and she said that they would have to get exterminator to check and see if it was infested. We gathered our stuff and put in car and I went to lobby. It was a different lady and she said to me. Did she tell you that you wouldn’t get a refund for tonight. I told her no, she said after the exterminator looked at it on his next visit, that would determine if I did or not. The lady said no she told me you will not get a refund because of it being 11:30 pm. She then said that the person before me was a long term resident and they didn’t know how she lived. We had to pay two nights at a different hotel 40 min away. Do not go there.

No bedsheets and blankets given. Dirty room.

The room was dirty, the floor had not been swept or mopped. I ran out of toilet paper and towels, went to the front desk I was told they didn’t have either available. Shower was similar to a prison shower and dirty, like the rest of the room. I ended up leaving @ 4 am, I booked another hotel.

Old property

Transit stop nearby connecting to rapid bus route. Close to freeway and inevitable traffic noise but tolerable.

Check in desk was very nice. Wifi good. Room was missing some towels and was some sticky stuff on the floor by the bed and shower curtain and sink counter could use some attention but overall it was mostly quiet and what I needed for a one night stay at the last minute. It's great if u just need a bed and a shower.

This motel is very inexpensive. you get what you pay for! It is in the worst part of austin. The room was dated the bed was terrible. Avoid!!!!!

The worst when it comes to the room images there nothing like the ones uploaded the room also smell like smoke not only that i dint get any sleep due to all the noise from the hiway and the loud people arround .

The neighborhood was a little noisy and rough, but at the price, it was all amenable.

Third cheapest motel in all of Austin, $110 after taxes and fees. I stayed for two nights, a roach crawled on the bed the first night, pretty sure I saw a prostitute leave a room too. The AC didn’t stay on, the shower and sink have good hot water. No shampoo just the motel 6 soaps. The second night was also $110 and I got a different room. The AC was good, no bugs, but the toilet was clogged or something because it took about 10 flushes for it to drain before it started working normally. No toilet paper. If you’re looking for a cheap motel to spend the night at, nothing fancy, this is it. TV has good cable, HBO and all that. The wifi is actually good, I was able to play my gaming laptop with no problem. When I asked for the wifi password the teller told me it’s on the room key card sleeve. It doesn’t say anything but “Welcome!” and that’s the password. The sink even has a bottle opener bolted on! I used to go out of town for work all over Texas, I’ve seen worse.

Quiet nice and comfortable

It was very comfortable and quiet

It is a Motel 6, so, not glamorous. However, the grounds and room was clean, the bed was comfortable and the water was hot. If you just need a comfy place to rest, it's just fine. There was coffee in the office and it was fresh. Employees were very nice. Our room faced the freeway, and I was concerned about the noise, but it was not a problem.

The first room had no blanket or remote. Front desk gave me a remote and told me to get a blanket from laundry. TV in room did not work. Desk moved me to another room. Both rooms were dusty, one with cobwebs. Clientele seemed shady, but I saw no security guard. Building was in some disrepair.

Our stay was and has been absolutely terrific. The staff has been great to us. They are very attentive and have made our stay very special. I really appreciate all that they do here. I feel like a family unit and they are part of our extended family now

Was not allowed to stay at property because I arrived too late? Needed a safe place to stay from 5-11a to sleep for hard drive on the road They made me wait in my car for an hour to tell me I couldn’t sleep there when the manager got in They denied because I did not get there before 2a I’ve been staying at motel 6 for 16 years all over the country and have never had this issue

What makes this Motel 6 so great is the staff! Very, very kind ladies (I cannot remember all the names and I cannot certainly leave out anyone of them) they and very accommodating. Always greeted me with a smile and a genuine interest in making sure I was comfortable. Even the housekeeping lady..she had a firm way but she also has focus to do get job and do it right the first time. Really thank them for that. One day I extended my stay and was having a really rough morning. Ines cheered me up with the sincerest compassion, with the few kind words she spoke. That's true customer service to comfort the moments. That takes skill and good intentions. They all have that! Would definitely stay again. Only problem I have is knowing the should all be paid more. They deserve it;

Got there 30 minutes before check-in time. Myself and about 18 other customers all stood around waiting for well over an hour for rooms to become available. Once I had my room I had to go back to the front desk to have my keycard reassigned 4 separate times. For the amount of money it cost to stay here I could have done an Airbnb for twice the length of stay. Will not use Motel 6 again.

Staff was not helpful and rude. There was an issue with our confirmation code and staff would not assist but treated us disrespectful and rude throughout the process. Rooms were dirty with trash residue, beds not made, no hot water, urine stains, and when requesting additional towels, none were provided. Rooms sold as “non-smoking” but the stench of pot and tabaco filled the rooms. Overall poor experience for the price paid.

The employees were amazing.

The lady at the front desk was great and assisted as much as possible. She is an asset to this business. The first room had too many roaches so I was able to change rooms. The problem is all the homeless people that hang around and the drug addicts and endless cycle of prostitutes that are in some of the rooms. There was a man who kept hanging around outside my door and would be on the phone endlessly yelling very very loud. He left a boatload of cigarette buds outside my area. Nothing was done about him. This could be a nice place if not for all this drama.

It is a Motel 6, so, not glamorous. However, the grounds and room was clean, the bed was comfortable and the water was hot. If you just need a comfy place to rest, it's just fine. There was coffee in the office and it was fresh. Employees were very nice. Our room faced the freeway, and I was concerned about the noise, but it was not a problem.

There was no staff to check me or a whole line of people in… at all. I had to find an alternate place to stay.

Awful neighborhood

The property was nice. It was only a little noisy because there was a lot of construction going on in the area and right off the highway. But if you're looking for a good place to stay for a reasonable price, this is a fair choice.

The property was in a fairly bad part of town and they typical undesirable neighbors were screaming, knocking on the doors and one woman ask for money and they bent completely over with her bottom facing our doorway. I assume she was a prostitute. I'd rather pay more and not come back.

Transit stop nearby connecting to rapid bus route. Close to freeway and inevitable traffic noise but tolerable.

It was perfectly located to airport and downtown Austin. Good food selection nearby

The neighborhood was a little noisy and rough, but at the price, it was all amenable.

There are lots of homeless people surrounding the area

I didn't feel safe in the area. There's an adjoining room door ( why do motels have those...human trafficking horror story in the making). had to shower with my shoes on and upon checking in I went to CVS to buy rubbing alcohol so that I could rinse off with that because of the shower curtain and set up. I expected better.

I had low expectations for this hotel based on the price but it was worse than I expected. There was an abandoned car completely smashed out windows, possibly set on fire in the parking lot. Homeless encampment in lot behind the hotel and surrounding areas. Room was tiny and had a bad odor. The towels were about half the size of a small towel. Shower had a huge leak. It seems like people live at this hotel based on the people hanging out drinking in the parking lot. Spend a little more and get a nicer room.

Awesome location

It is a place to sleep. Nothing fancy. That is why you pay less to stay here. I have no complaints. There is a Shell Gas station nearby and was a food truck there to buy Tacos from.

The workers there are rude at times they don't provide you the information you need the rooms are very cold the acc units are horrible they don't have much cover to not be cold they don't serve no food some of the rooms have holes in the bathrooms and the walls and bathroom doors the place is by hotels where people have been killed in two other hotels near by it's in a really bad area I would not recommend this hotel they don't bring you towels you have to go get everything yourself everything about the hotel is horrible

This hotel is awful! We checked in at 3pm, and checked out at 6pm! As soon as we pulled up we noticed several abandoned cars in the parking lot with windows smashed in, and a few cars that people were living in. We immediately began to worry about our car in the parking lot overnight. We requested a room downstairs, but they refused. They put on on the back side of the hotel, no one else was there! The room was filthy, the floors were so dirty!!! The outlets and lights on the night stand did not work, and they had no extra pillows. Really awful place. There is no coffee maker or iron in the room, and no coffee in the lobby. The people working there are not accommodating. I truly felt unsafe staying at this hotel. We were lucky to get another room a mile away at a lovely hotel, the Drury Inn, for about the same price. DO NOT BOOK THIS HOTEL. It is in a very bad area and absolutely filthy. It seems to be front for money laundering, as they certainly do not care about the guests or their safety.

It is a Motel 6, so, not glamorous. However, the grounds and room was clean, the bed was comfortable and the water was hot. If you just need a comfy place to rest, it's just fine. There was coffee in the office and it was fresh. Employees were very nice. Our room faced the freeway, and I was concerned about the noise, but it was not a problem.