Quality Inn Carrollton Medical Center

The first and second room that that gave us were smoke filled and nasty. After the second room change we requested a refund and were told to contact Hotels.com for our refund. We told them we couldn’t stay in the smoky rooms and decided to drive back to Cochran,Ga, 3 1/2 hours away. If we don’t receive our refund we will not be using/staying with Hotels.com or Quality Inn again.

The bathroom was not clean. There was hair in the sink, like a man had shaved over it. The toilet seat had brown smudge marks. The walls and doors had visible dirt and handprints. I didn't report it to the front desk because there were men outside in the parking lot yelling. It was an awful experience and I didn't sleep all night because the air conditioning was not working well.

I got bed bugs here. I was miserable for a while from them not to mention $ I spent on ER visit.

It just wasn’t cleaned there was a brown substance on the door and wall and the room was no smoking but was clearly smoked in smoke detector battery was removed and there was pet hair in the bed sheets I left at 6am and didn’t sleep all night

Everyone was very friendly and accommodating. The bed needs a new mattress.