Comfort Inn Bloomington near University

The fridge was so loud I had to unplug it. Walls are thin.

The bed sheets and pillows covers were not changed, there was hair and dirt. Luckily I always bring my own when driving.

Room included a desk but no chair. No luggage rack. Crack in ceiling was filled but not painted, another area of the ceiling had damage from a water leak. Room would benefit from a good deep cleaning.

I was very pleased with the friendly staff and in particular the hotel mgr Jerry. I was traveling last second for a family emergency and they were extremely accommodating - more so than the Hotels.com reps as I was just trying to push my day up one outside of the 24-hour window (Tuesday vs. Monday). Thankfully Jerry took mercy, recognized my situation and made an accommodation. Hotels.com should take a lesson from Jerry given unexpected life events.

There was hole in ceiling of our room and faucet in bathroom ran entire stay - wouldn’t turn off. Plus the water pressure in shower poor and limited hot water :(