瀑布河西港歡朋飯店

Hot tub was broken- no notice when booking. Breakfast was plentiful, and good. Shower mechanism did not function properly. Comfortable bed Quiet

Breakfast bar the best in area. Clean hotel Need better gym, it’s poor. . Great for dogs

There was way too much chlorine in the hot tub.

The business center was not functional.

We had a quick one-night stay on a Sunday night but it was lovely, very quiet. Room was small but clean, nice variety of items for breakfast in the morning. TV was a little in and out and didn't work at times, and hot tub was closed for maintenance when we wanted to use it, but for a quick overnight stay it was perfect for our needs! Also about a 20 minute drive to Providence too!

Very clean nice pool and hot tub

I Love this hotel. The staff is always friendly and helpful. I utilized the FREE charger for my electric car, the only complaint is that the 1 spot for the charger was kind of tight with other vehicles on each side to where you could barely open your door to get out. Happy they had a charger, and I will be back to the hotel again.

I had 2 major problems with this stay. 1) I reserved this hotel because as per hotels.com, it has an indoor pool and hot tub. On 10/31, hotels.com confirmed in a message that the hotel has an indoor pool and hot tub, open from 8AM to 10PM. When we checked in, the front desk tells me that the pool and hot tub are closed for repairs (and have been closed since a long time). Why did hotels.com not tell me this before making the reservation. If I knew this, I would not have made the reservation 2) The hotel was advertised as having EV chargers - however the hotel has only 1 EV charger that is a level 1 a.k.a slow charger - one car had already parked her and did not move for the entire night. The hotel had 4 other chargers but these were CCS chargers that are not compatible with Tesla; nowhere did the hotel mention this. I had to drive to a supercharger that was 30 minutes away at 12:00 AM so that I could charge my Tesla battery. I had to wait there for an hour till my car was charged.

Jacuzzi not work whater very cold !!

Has everything you might want: in door pool, fitness center, laundry area. Dog friendly. Rooms comfortable. Complimentary breakfast good. Staff all friendly and helpful. Great price. Will stay there again when in area.

Clean rooms and the staff was very good Will definitely be back

The room was dirty and had not been cleaned. There was urine in front of the toilet and the floors were dirty. I spoke to the manager and he did not responvery well. The hotel overall is dirty and in need of mai tenance and deep cleaning.

Bathroom did not appear to have been clean. Could see crud around safety shower handrail

Hotel was dated, not particularly clean in the common areas. Was definitely not worth $330 for a night.

Very clean and well kept. Staff are friendly

My room smelled like a wet dog and housekeeping skipped my room twice during a four-day stay. Don't stay here; there are better places nearby which are likely much less worn and smelly.

My stay was not a good experience. My room was not cleaned properly. Dirty laundry was left behind from the previous person. Carpet was not vacuumed. Towel has a red stain on it. Breakfast was okay. The bugs outside around the bushes were very bad. For the amount of money I paid per night was not worth it and it was over priced. I felt I was being scammed especially for a small town with nothing to do and the hotel was out of the way.

The front desk customer service was very nice—we were greeted warmly upon arrival. The breakfast was also good and enjoyable. However, my only concern was the smell in the room. It had an unpleasant odor, like dirty linens, which made it difficult for me to sleep.

Very clean, nice staff

The room looked clean enough upon arrival but there were hairs in the bed and a lot of hairs in the shower as though it hadn’t been cleaned.

Room was a little small but overall a nice hotel

When I initially arrived and got to my room, the TV was not working. The front desk was great and put me in another room on the spot. the room was a connecting room with a door to the next room. The guests in this room were smoking, and the smoke smell was coming under the door. I had to put a towel down to keep from smelling it which helped but did not stop it. I notified the front desk and was informed they would look into it right away.

Room was comfortable with good seating. Bathroom was very clean with ample paper and soap products. However, the bedding condition was extremely worn and needed replacement immediately.

The only thing was the heater in room 306 made a ticking noise the whole night. It was very annoying. Other than that the bed was sooooo comfortable.

Great place, accessible. Room too cluttered or not set up correctly for a wheelchair user.

Room adequate size but too narrow between bed & furniture.

Unfortunately I made my reservation late so i got stuck right near the elevator on the first floor. Also near the pool. Extremely noisy.

Rooms are tiny, even by European standards.

The place was great, unfortunately we had a couple rooms of teens some kind of basement tournament & we’re early to bed & they were pretty noisy after 10 until about 2 running and letting their doors slam, not sure where the chaperones were but it was a very long night & the next night they were gone but some lady was in the hall very late talking on her cell.

The pillows are horrible, very flat.

Front desk w/e Manny was awesome 👍, friendly, helpful and willing to go out of his way to please. Kudos. Employees willing to do that is an asset to any company.

We always stay with Hampton whenever possible and this particular location did not disappoint. Room was clean, breakfast was good, and staff very friendly. Surrounding area was decent, with eating and shopping options. Will stay again if in the area!

Manager on duty the night we checked in was extremely helpful. We had good stay and good breakfast.

Very rude staff! The person in charge of the breakfast was extremely rude! I stayed for a couple days. First thought she was having a bad day and was taking it out on the people coming to grab breakfast. But the next morning she started with another person. So bad he was shaking his hand in the air, grabbed his luggage commenting back at her. I was there for work but most people are there to relax and get away. Not the type of person you want to deal with on vacation.

EXCELLENT STAFF! SO FRIENDLY! THIS IS OUR SECOND STAY & WE WILL DEFINITELY BE GOING BACK!

Well I didn’t like how I told room service not to come in and they didn’t knock or nothing just walk right in and I switched my room three times but it was fine other than that

Patty Lou was so very sweet. She went out of her way to make me feel like it was home there.. her hospitality was phenomenal and I hope many blessings come her away. She is very kind and respectful and also Vaughn was extremely kind and respectful, and he also went out of his way too to provide the things that I needed. His hospitality was phenomenal as well. You have a great staff and this is my first time and it makes me wanna come back again and the room was very nice and clean as well. Thank you so much for making my first night here a wonderful night to always remember sincerely Elvis.

The front desk guy, Manny, is a fantastic employee. He was so helpful and friendly. They should give him a raise

Staff told my wife on our wedding day that if her family spoke English that she wouldn’t have messed up our reservation.

BEST STAFF EVER...SO FRIENDLY CAN'T WAIT TO COME BACK!

It was close proximity to the wedding venue and highway...

Good location to surrounding areas.

Everything is fine, location good..

The hotel was clean and in a convenient area for a one night stop. The staff was friendly and our room was a nice size.

Easy access to highways when traveling around the cape and RI

My stay was not a good experience. My room was not cleaned properly. Dirty laundry was left behind from the previous person. Carpet was not vacuumed. Towel has a red stain on it. Breakfast was okay. The bugs outside around the bushes were very bad. For the amount of money I paid per night was not worth it and it was over priced. I felt I was being scammed especially for a small town with nothing to do and the hotel was out of the way.

Stayed one night for family Saturday event in Bristol RI and Sunday brunch in Fall River in MA. Convenient, easy parking and access, clean . Front deck staff was nice.

Good location for our needs.

Easy access right off the highway.

Convenient location

Incredibly disappointed with noise level at property…literally past 1 am…had to change rooms as first room tv didn’t work despite me trying to fix myself. Very nice front desk but clearly understaffed. Hair on toilet..eww, hair on English muffin. Ugh. And I feel itchy today. I hope the bed was clean. Cannot believe this is what $325 buys. Didn’t realize Hampton inn went down in quality this much.

I thought the staff was outstanding. Very kind and friendly. The beds were super comfortable. The breakfast was excellent.

Breakfast bar the best in area. Clean hotel Need better gym, it’s poor. . Great for dogs

We always stay with Hampton whenever possible and this particular location did not disappoint. Room was clean, breakfast was good, and staff very friendly. Surrounding area was decent, with eating and shopping options. Will stay again if in the area!

We couldn’t have chosen a better location. Staff was very accommodating. Room was very clean and well appointed. The only down side was breakfast. There were no healthy choices. All though the eggs, sausage and potatoes were cooked well, they were not tasty. The baked good were mediocre. Waffle batter was just ok. Varueties if fruit, yogurt, etc. would be a welcome addition.

I appreciate that you are eco-friendly, but there was no shower gel in the bottle… something housekeeping definitely should have checked! When I told the woman at the desk, she said, “Yea, sorry about that!” There wasn’t enough food left for breakfast by 8:45am. The one woman cooking and preparing was doing the best she possibly could… she tried to explain the issue to the woman at the desk, and again, she was totally unsupportive! My room was on the 3rd floor and the entire hallway smelled of marijuana! Very disappointing!

I liked that the room was spacious and quiet. I had booked a suite and the bed as well as the sofa bed were comfortable. The breakfast was fine except for the use of paper plates and plasticware. It would be better to have real plates and silverware.

Very friendly staff, very good breakfast

Generally excellent-comfortable beds, friendly staff, good pool. Only problem was breakfast area was chaotic- waffle batter machine was not working, trash left on surfaces not cleaned up; staff overwhelmed

Our room was clean, and our breakfast was warm and delicious.