西港萬豪 TownePlace 套房飯店

EV charger is a nice touch!

Room was awesome. Outside fire pit on patio was good but wish you could have the "fire" lit last 10:00.

Huge waste of money were a family from the area decided to book this hotel for the new years that way the kids could get in the pool big mistake stuff was non existent always seemed annoyed if you asked for anything when we ask for the most basic… we tied up the trash put outside at 5 am housekeeping NEVER picked it up didn’t even see if we needed anything trash sat all night until Bree at the front desk apologized came to get it and gave me a vacuum so I could vacuum my own room was told next day we’d be put in for a room cleaning (even tho that should ALWAYS happen at a hotel unless you request not) next day comes it’s now almost 4 not one person came by trash still left never picked up again front desk claimed it was in the system for a cleaning finally the women came last minute we tipped her well left the room came back she made a bed that was all fine non issue even tho we spent 600 to stay here next day we go to the pool no towels we then inform the man at the front desk other families are in there and need towels he had an attitude said there’s none he tries to stock them he don’t know where they are so no towels fine we leave the next day we just will never be back the sheets and blankets had stains all over them when we first checked in like other reviews stated they just don’t seem to care about guests or cleanliness of rooms I will say Bre was great rest of the staff were awful and it was very brief encounters with them we travel often & this was the worst ever

It was a very relaxing experience. The staff was helpful and they had a pickleball court!

Room was very nice . Pool was good. Location was good.

Nice amenities

Spacious and lots of amenities

Love the location Pool was not warm enough for my granddaughters ages 7 and 10

The rooms are huge! I loved this hotel! Front desk staff were kind and super helpful! Breakfast was plentiful. Lots of parking.

The rooms were clean, nice breakfast selection, pretty view of the pond, great convenient location, and super dog friendly. Will definitely be staying here again!

Room was spotless, & the staf has been amazing!

Very clean, spacious room, delicious breakfast, and excellent service. Will definitely stay here again!

the black specs when you zoom in the picture i sent is actually alive and dead bugs in the room and there was hair on the bed

Stays here for 2 nights and left feeling sick and dirty. The place is filthy and disgusting with the one of the worst odors I have ever smelled in my life embedded in all the furniture, rugs , even the bathroom. The dishes hadn't been washed well- still wet and sticky with mildew on them. The people who stayed there before must have really stunk up the place and the hotel was not able to remove that smell but it was even in the hallways and the carpets. Countertops were sticky, felt dirty, grimy and dusty everywhere. Stay away unless you want to get sick. Disappointed to see Marriott put their name in this establishment. I could have stayed at motel 6 and felt less filthy and dirty leaving.

Very clean

We have noticed that the rooms are not as clean as a year ago. We stayed 3 nights and housekeeping only came one day to make beds and fresh towels.

My shower wouldn’t drain and I wanted to take a bubble bathe and there was alot of black hair when I turned it on . Didn’t shower

When we when to take a shower the towel hanging in the bathroom were covered in stains, blood, dirt and poop. The smell was terrible.

Wonderful place. Very clean and spacious.

Breakfast was great. Bathroom shower floor looks really gross and needs to be bleached. Mildew/mold in the corners inside and out and the previous guests hair strand still in the shower. Didn’t look clean at all. Spoke to Kenny at front desk and he made sure it was cleaned again while we were out. Kenny was the best!

Great property in a convenient and quiet location. Rooms are very roomy and come with great kitchen amenities. Staff was top notch!

The staff was very friendly and the size of the room and bathroom were great. Would definitely stay here again.

Great stay. Staff was top notch. Very accomodating and super friendly. We loved the breakfast. Only complaint was the 'modern' shower. It was only half a door and the other half was the open concept. It got the floor outside very wet. Staff was very accommodating and gave us lots of towels.

Great room with small kitchen, perfect set up, great breakfast included.

Room was very nice even tho in the pictures it shows a sofa and there was no sofa in the room which was kinda a down fall cause we were having a little get together for my daughters 15th birthday to hang out with her friends and we didn’t have places to sit cause there wasn’t a couch like it showed.

The rooms are huge! I loved this hotel! Front desk staff were kind and super helpful! Breakfast was plentiful. Lots of parking.

Very modern, comfortably designed suites.

Beautiful room, spacious with all amenities. Friendly helpful customer service.

This was our first stop on a multi state road trip. Wendy at the front desk was absolutely wonderful and welcoming. She was quick to give us the supplies we needed for the sofa bed and gave us all the necessary info regarding our stay. We always enjoy having a kitchen when traveling with a family of 4. A quick to trip to Walmart 2 miles up the road and we had dinner prepared and leftovers for another day. The sofa bed was the least comfortable for my kids of any of the hotels we stayed in but overall it was a good stop.

The room was clean, HOWEVER, the bed mattress was uncomfortable, the pillows were flat, and sheets were very old and would not stay on the mattress.

Huge waste of money were a family from the area decided to book this hotel for the new years that way the kids could get in the pool big mistake stuff was non existent always seemed annoyed if you asked for anything when we ask for the most basic… we tied up the trash put outside at 5 am housekeeping NEVER picked it up didn’t even see if we needed anything trash sat all night until Bree at the front desk apologized came to get it and gave me a vacuum so I could vacuum my own room was told next day we’d be put in for a room cleaning (even tho that should ALWAYS happen at a hotel unless you request not) next day comes it’s now almost 4 not one person came by trash still left never picked up again front desk claimed it was in the system for a cleaning finally the women came last minute we tipped her well left the room came back she made a bed that was all fine non issue even tho we spent 600 to stay here next day we go to the pool no towels we then inform the man at the front desk other families are in there and need towels he had an attitude said there’s none he tries to stock them he don’t know where they are so no towels fine we leave the next day we just will never be back the sheets and blankets had stains all over them when we first checked in like other reviews stated they just don’t seem to care about guests or cleanliness of rooms I will say Bre was great rest of the staff were awful and it was very brief encounters with them we travel often & this was the worst ever

Did online check-in. The room wasn’t ready for 4 hours after that- an hour and a half after check in time. Room was supposed to be a queen double sofa bed. The sofa doesn’t appear to open. Bottom cushions sewn to frame. Clerk was slow and seemed either new or just not great. Didn’t tell us what time breakfast is, pool hours, nothing. Just gave the key. Very slow checkin as well.

We had a wonderful stay. The staff was friendly, helpful and very nice. The rooms were updated and very comfortable and The breakfast in the morning was a nice treat. Would definitely stay there again.

We always stay at this hotel when visiting family and have never had complaints until this visit. We were there for four nights and our room was never cleaned even after asking on the last two days to have it done.

Clean rooms and outdoor areas. Staff very helpful.

Amazing stay. Wonderful hotel. The room was great. The shower was fantastic. And Maya at the front desk couldn’t have been nicer. She helped us out and gave us some great local recommendations. Her hospitality was next level great.

We have noticed that the rooms are not as clean as a year ago. We stayed 3 nights and housekeeping only came one day to make beds and fresh towels.

Friendly professional staff. Room was clean & comfortable. Great location to stop on our college tour road trip.

The rooms are huge! I loved this hotel! Front desk staff were kind and super helpful! Breakfast was plentiful. Lots of parking.

The hotel was clean and accommodated us for all of our needs. The staff was friendly and helpful. The staff hosted an Easter egg hunt with prizes for all of the kids that were in the hotel on Easter Sunday.

Great property in a convenient and quiet location. Rooms are very roomy and come with great kitchen amenities. Staff was top notch!

Had a lovely one-night stay and location was very convenient and very close by to my event.

Overnight stay on a weekend. Service was good, check in and check out was easy. Convenient location. Meet expectations.

Clean room and great for a stop on a longer road trip.

Good location right off the highway, easy to get too.

Friendly professional staff. Room was clean & comfortable. Great location to stop on our college tour road trip.

The rooms were clean, nice breakfast selection, pretty view of the pond, great convenient location, and super dog friendly. Will definitely be staying here again!

Convenient and easy to access

I always like staying here, especially for long trips. Rooms have a kitchenette and the property is close to major roads.

Very clean, well designed rooms. Suites have kitchen so for a long stay one could make one's own meals. Our only problem: the water smelled and tasted funny --like it was moldy (yes). This seemed rather strange and we were disinclined to drink it. I suggest that they have their water tested. The property is way outside of town, by the side of the freeway. having said that, it was very quiet. But no public transportation; one must have a car to access it and to travel around.

Breakfast is nice.

This place was great. The staff was welcoming and helpful, the place was spotless and updated beautifully modern, the breakfast was delish and felt safe there. Would absolutely go back. Thank you.

Great room with small kitchen, perfect set up, great breakfast included.

Our one night stay was a 10 or above. The staff when we arrived were great. Room was perfect. Quiet, which we needed. Breakfast was by far the best we have had. We will be back. Juanita & Bill

We had a wonderful stay. The staff was friendly, helpful and very nice. The rooms were updated and very comfortable and The breakfast in the morning was a nice treat. Would definitely stay there again.

The rooms are huge! I loved this hotel! Front desk staff were kind and super helpful! Breakfast was plentiful. Lots of parking.

Breakfast was decent

Excellent hotel with beautiful, new rooms and great staff. Included breakfast was very good and check in was quick and easy. The only thing i would suggest as an improvement would be to have a safe in the room.

Nice room, excellent breakfast.

Breakfast was great. Bathroom shower floor looks really gross and needs to be bleached. Mildew/mold in the corners inside and out and the previous guests hair strand still in the shower. Didn’t look clean at all. Spoke to Kenny at front desk and he made sure it was cleaned again while we were out. Kenny was the best!