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Sofitel London Heathrow

280 US$

/ noche

Promedio para septiembre

Sofitel London Heathrow - Image 1

Sofitel London Heathrow - Habitación

Sofitel London Heathrow - Habitación

Sofitel London Heathrow - Recepción

Sofitel London Heathrow - Restaurante

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280 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Sofitel London Heathrow, los precios por noche son de 180 US$ de media en el mes más barato (diciembre) y de 280 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en Sofitel London Heathrow por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	180 US$
febrero	208 US$
marzo	198 US$
abril	198 US$
mayo	243 US$
junio	275 US$
julio	243 US$
agosto	185 US$
septiembre	280 US$
octubre	235 US$
noviembre	191 US$
diciembre	180 US$

Más caro: septiembre (aprox. 280 US$)

Más barato: diciembre (aprox. 180 US$)

Acerca de esta propiedad

No te pierdas instalaciones recreativas como sauna o gimnasio abierto las 24 horas: ¡lo pasarás en grande! Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.

Servicios

No te pierdas instalaciones recreativas como sauna o gimnasio abierto las 24 horas: ¡lo pasarás en grande! Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.

Servicios empresariales

Tendrás un centro de negocios, un servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en West Drayton? En este hotel tienes a tu disposición 3000 metros cuadrados de espacio con zona para conferencias y 45 salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

Pásate por Vivre, uno de los 2 restaurantes de este hotel, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones las 24 horas y una cafetería. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno inglés entre semana de 05:30 a 10:30, con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 605 habitaciones con frigorífico y televisión LCD. Las camas cuentan con colchones con una capa de acolchado adicional y sábanas de algodón egipcio para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal de diseño y secadores de pelo.

Ubicación

Sofitel London Heathrow se encuentra en en Heathrow Villages (West Drayton), a apenas diez minutos en coche de Monumento a la Carta Magna y Bolera Airport Bowl. Además, este hotel de lujo se encuentra a 9,8 km de Parque acuático Liquid Leisure y a 10 km de Parque empresarial Stockley Park.

Qué hay cerca

Bolera Airport Bowl(3.8 millas)
Thames Path(4.7 millas)
Puente de Staines(4.8 millas)
Monumento a la Carta Magna(4.9 millas)
River Thames(5 millas)
Royal Holloway, Universidad de Londres(5.1 millas)
Runnymede(5.9 millas)
Parque acuático Liquid Leisure(6.1 millas)
Parque empresarial Stockley Park(6.2 millas)
Virginia Water(7.2 millas)
Thorpe Park(7.3 millas)
Windsor Castle(8.2 millas)
Eton College(8.3 millas)
Universidad Brunel(8.4 millas)
Syon Park(8.5 millas)
Aeropuerto de Heathrow (LHR)(3.5 millas)
Farnborough (FAB)(23.4 millas)
Londres (LCY-London City)(62.2 millas)
Aeropuerto de Gatwick (LGW)(41.4 millas)
Londres (LTN-Luton)(35.1 millas)

Aparcamiento
Restaurante
Habitaciones para no fumadores
Centro de negocios
Servicio de habitaciones
Servicio de tintorería

Ubicación

Terminal 5, Londres, Inglaterra, Reino Unido

Bolera Airport Bowl (3.8 millas)

Thames Path (4.7 millas)

Puente de Staines (4.8 millas)

Monumento a la Carta Magna (4.9 millas)

River Thames (5 millas)

Royal Holloway, Universidad de Londres (5.1 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

8.6

Fabuloso

Basado en 11.902 comentarios verificados

¿Quién se queda aquí?

Trabajo

28%

Pareja

41%

Familia

16%

Grupo

4%

Solo/a

9%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Sofitel London Heathrow, los viajeros elogian constantemente la inmejorable comodidad de estar conectado directamente a la Terminal 5, las habitaciones confortables y el personal amable, mientras que las quejas recurrentes mencionan una decoración anticuada, la falta de enchufes junto a la cama y problemas ocasionales de servicio o mantenimiento.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Sofitel London Heathrow, los viajeros elogian constantemente la inmejorable comodidad de estar conectado directamente a la Terminal 5, las habitaciones confortables y el personal amable, mientras que las quejas recurrentes mencionan una decoración anticuada, la falta de enchufes junto a la cama y problemas ocasionales de servicio o mantenimiento.

Los huéspedes suelen destacar las distribuciones espaciosas, el excelente aislamiento acústico y el sueño reparador antes de los vuelos temprano. Las críticas comunes incluyen un registro de entrada lento o con mucha gente a veces y las áreas del bar que parecen desgastadas; algunas habitaciones también tienen problemas con el Wi-Fi, la temperatura o la presión del agua. Espere una estancia muy cómoda en el aeropuerto, donde la comodidad es primordial y el lujo secundario.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El gimnasio está bien valorado; el acceso al spa/sauna conlleva un coste adicional, lo que algunos huéspedes no esperaban. Varios señalan que las áreas del vestíbulo/bar parecen desgastadas y que el servicio o la iluminación allí pueden ser deficientes.

Reseñas de huéspedes relacionadas

10

Vivian

12 oct 2025

·

Se alojó 1 noche

Check-in was quick. They acknowledged our anniversary and we got upgraded to a nicer room without asking. Room is spacious, bed is comfortable. Hotel is showing signs of wear (especially the couches at Sphere bar). Gym was a decent size for an airport hotel.

Check-in was quick. They acknowledged our anniversary and we got upgraded to a nicer room without asking. Room is spacious, bed is comfortable. Hotel is showing signs of wear (especially the couches at Sphere bar). Gym was a decent size for an airport hotel.

8

Jonathan

21 sept 2025

·

Se alojó 1 noche

Disappointed that using steam/sauna is an extra charge of GBP40 which is steep.

Disappointed that using steam/sauna is an extra charge of GBP40 which is steep.

8

Martin

16 ago 2025

·

Se alojó 1 noche

Great service and very convenient but the lobby bar furniture is in need of repairs and the shower door didn’t close, this hotel needs some renovations.

Great service and very convenient but the lobby bar furniture is in need of repairs and the shower door didn’t close, this hotel needs some renovations.

10

Nicholas

23 oct 2025

·

Se alojó 1 noche

Fabulous room, clean, this hotel is integrated into T5 so the most convenient for international travel. Gym excellent. Food superb.

Fabulous room, clean, this hotel is integrated into T5 so the most convenient for international travel. Gym excellent. Food superb.

10

David

16 ago 2025

·

Se alojó 1 noche

Its in terminal 5 -well signposted and easy access to/ from terminal/ tube -retaurant is busy ,food is ok but service can be very slow at busy times -seem to have enough staff but need a couple of floor managers to recognise when customers are waiting too long! Bar has good small plates eg pork belly ,falafel but furniture /seatng is very very tired and tatty quite out of character with rest of hotel which is very smartly turned out !

Its in terminal 5 -well signposted and easy access to/ from terminal/ tube -retaurant is busy ,food is ok but service can be very slow at busy times -seem to have enough staff but need a couple of floor managers to recognise when customers are waiting too long! Bar has good small plates eg pork belly ,falafel but furniture /seatng is very very tired and tatty quite out of character with rest of hotel which is very smartly turned out !

2

Glebs

21 sept 2025

·

Se alojó 1 noche

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

10

Delme

21 jun 2025

·

Se alojó 1 noche

Stayed here one night because of a very early flight from Terminal 5. The staff were impeccable throughout, incredible service. The room was comfortable, clean and quiet and the food at the restaurant was really good. It was a shame you have to pay £40 per person to use the spa though, I would expect to get access considering it’s not a cheap hotel. But other than this, it was excellent.

Stayed here one night because of a very early flight from Terminal 5. The staff were impeccable throughout, incredible service. The room was comfortable, clean and quiet and the food at the restaurant was really good. It was a shame you have to pay £40 per person to use the spa though, I would expect to get access considering it’s not a cheap hotel. But other than this, it was excellent.

10

Denise L

7 ago 2025

·

Se alojó 1 noche

We’ve stayed here before when weve had early flights from Terminal 5 but it had been awhile since our last stay. I contacted hotel to ask about any changes to parking & pool and they replied very promptly. Parking fees understandably more now; which was fine but no pool & spa use is £40 / not included with room so we didn’t use Nevertheless, we had a great sleep, cocktails in bar and delicious dinner for 2 ( sea bass and chicken with wine) at Vivre restaurant ( helps to make a reservation , which we did online but reception staff will also do it for you ). We had a king room & bathrobes provided don’t remember if this is same for standard room. Comfy bed & we bought same pillows for home as we liked these so much. Took advantage of overnight baggage check-in so early morning hotel checkout & walk to Terminal 5 security was a very relaxed breeze!

We’ve stayed here before when weve had early flights from Terminal 5 but it had been awhile since our last stay. I contacted hotel to ask about any changes to parking & pool and they replied very promptly. Parking fees understandably more now; which was fine but no pool & spa use is £40 / not included with room so we didn’t use Nevertheless, we had a great sleep, cocktails in bar and delicious dinner for 2 ( sea bass and chicken with wine) at Vivre restaurant ( helps to make a reservation , which we did online but reception staff will also do it for you ). We had a king room & bathrobes provided don’t remember if this is same for standard room. Comfy bed & we bought same pillows for home as we liked these so much. Took advantage of overnight baggage check-in so early morning hotel checkout & walk to Terminal 5 security was a very relaxed breeze!

10

Carolyn

25 sept 2025

·

Se alojó 1 noche

Lighting in the bar could have been better (needed to use my phone flashlight to read the menu 🙄)

Lighting in the bar could have been better (needed to use my phone flashlight to read the menu 🙄)

8

Simon

12 sept 2025

·

Se alojó 1 noche

Good service. Tired and shabby in places. Didnt like how the bar menu prices were changed to be more expensive an hour after opening. It is very very expensive. If you like a glass of wine go to M&S in the terminal rather thsn pay the bar prices.

Good service. Tired and shabby in places. Didnt like how the bar menu prices were changed to be more expensive an hour after opening. It is very very expensive. If you like a glass of wine go to M&S in the terminal rather thsn pay the bar prices.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas describen las habitaciones como limpias, pero los informes repetidos mencionan errores en el servicio de limpieza, como pelos en los baños, toallas faltantes o ropa de cama mohosa/desgastada. La limpieza general se siente inconsistente entre las habitaciones.

Reseñas de huéspedes relacionadas

2

Lincoln

22 may 2025

·

Se alojó 1 noche

Shower has slime Shower faucet not working No one answers phone Old brittle towels in shower No modern charging accessories Musty room

Shower has slime Shower faucet not working No one answers phone Old brittle towels in shower No modern charging accessories Musty room

4

Daniel

23 mar 2025

·

Se alojó 1 noche

There was blood stains on the 'clean' bed sheets. Last thing you want to see after missing a flight and wanting to get a few hours sleep, paying over the odds for a room out of convenience of location. Disappointing.

There was blood stains on the 'clean' bed sheets. Last thing you want to see after missing a flight and wanting to get a few hours sleep, paying over the odds for a room out of convenience of location. Disappointing.

10

Michael

15 sept 2025

·

Se alojó 1 noche

Very clean room - everything perfect

Very clean room - everything perfect

4

Christina

28 sept 2025

·

Se alojó 1 noche

No bath towels in the room - had to ring housekeeping and they took 15 minutes to bring them. Not good enough when time is tight at an airport. Kettle was left with yellow (cleaning fluid) in it. I just hope it wasn’t urine.

No bath towels in the room - had to ring housekeeping and they took 15 minutes to bring them. Not good enough when time is tight at an airport. Kettle was left with yellow (cleaning fluid) in it. I just hope it wasn’t urine.

8

Jean

6 nov 2025

·

Se alojó 1 noche

Warm welcome and helpful staff. Good food in the evening and a great selection for breakfast. Comfy beds and very quiet rooms. Out of 3 rooms we had in total for the trip there were minor issues with each one. In 2 rooms there were a couple of hairs in the shower and bath, one there was an empty toiletries container and the TV didn't work in one as it kept switching off.

Warm welcome and helpful staff. Good food in the evening and a great selection for breakfast. Comfy beds and very quiet rooms. Out of 3 rooms we had in total for the trip there were minor issues with each one. In 2 rooms there were a couple of hairs in the shower and bath, one there was an empty toiletries container and the TV didn't work in one as it kept switching off.

10

Sean

28 sept 2025

·

Se alojó 1 noche

Comfortable and very clean

Comfortable and very clean

10

Matt

23 nov 2025

·

Se alojó 1 noche

Clean, spacious and great location

Clean, spacious and great location

6

CARLOS

2 sept 2025

·

Se alojó 1 noche

The hotel needs attention in the rooms. They change us 2 times because of problems with the rooms. Electrical and water problems. Very convenient if you depart from terminal 5 Good breakfast and service. Rooms nos as clean as I expected. Beds are comfortable.

The hotel needs attention in the rooms. They change us 2 times because of problems with the rooms. Electrical and water problems. Very convenient if you depart from terminal 5 Good breakfast and service. Rooms nos as clean as I expected. Beds are comfortable.

6

Kara

12 jul 2025

·

Se alojó 1 noche

Expected way higher from brand and cost! Terribly dark room, dated decor and flooring in bathroom, shower door wouldn’t close water leaked everywhere. White towels were yellowish. Inconvenient location for light switches. Coffee bar area had no lighting. Bed had sunken insides and lump in the middle. Air conditioning was freezing when it was on and then room got hot, not consistent or good airflow. Hairdryer cord, not long enough when attached inside drawer. Could not manage to get on Wi-Fi Best thing about our stay was the amazing breakfast Probably the only good thing I can say

Expected way higher from brand and cost! Terribly dark room, dated decor and flooring in bathroom, shower door wouldn’t close water leaked everywhere. White towels were yellowish. Inconvenient location for light switches. Coffee bar area had no lighting. Bed had sunken insides and lump in the middle. Air conditioning was freezing when it was on and then room got hot, not consistent or good airflow. Hairdryer cord, not long enough when attached inside drawer. Could not manage to get on Wi-Fi Best thing about our stay was the amazing breakfast Probably the only good thing I can say

2

T

16 abr 2025

·

Se alojó 1 noche

On arrival the shower was dirty with a huge ball on human hair left obviously had not been cleaned, was quite disgusting. Staff finely came to clean the bathroom but no apology

On arrival the shower was dirty with a huge ball on human hair left obviously had not been cleaned, was quite disgusting. Staff finely came to clean the bathroom but no apology

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas, tranquilas y cómodas, pero muchas parecen anticuadas y carecen de enchufes o puertos USB junto a la cama. Algunos huéspedes informan de fallos en el Wi-Fi/TV y problemas ocasionales con el aire acondicionado, la fontanería o la temperatura del agua.

Reseñas de huéspedes relacionadas

6

Mark

3 nov 2025

·

Se alojó 1 noche

The pipework in the bedroom was noisy! The decor is a bit tired!

The pipework in the bedroom was noisy! The decor is a bit tired!

6

Wendy

27 ago 2025

·

Se alojó 1 noche

The hotel was fantastic from a convenience standpoint, however, there were no outlets near the bed for alarm or medical equipment and the hot water was only warm. The tv apps didn’t work either.

The hotel was fantastic from a convenience standpoint, however, there were no outlets near the bed for alarm or medical equipment and the hot water was only warm. The tv apps didn’t work either.

8

Monsurat

19 nov 2025

·

Se alojó 1 noche

Something else. The WiFi didn’t work at all. It didn’t connect and when it did, it kept kicking me out.

Something else. The WiFi didn’t work at all. It didn’t connect and when it did, it kept kicking me out.

8

Kerry

7 nov 2025

·

Se alojó 1 noche

The room was great, lovely comfy bed and great shower too. However very disappointed to not have any chargers by the bed?

The room was great, lovely comfy bed and great shower too. However very disappointed to not have any chargers by the bed?

8

Phill

1 dic 2025

·

Se alojó 1 noche

Staff excellent as usual. Rooms in need of an update (still). Been asking for power and USBs by the beds for years. Beds very comfy. Got an early check which I was very grateful for. Bar food menu limited, used to be better.

Staff excellent as usual. Rooms in need of an update (still). Been asking for power and USBs by the beds for years. Beds very comfy. Got an early check which I was very grateful for. Bar food menu limited, used to be better.

10

Dale

29 nov 2025

·

Se alojó 1 noche

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

8

Nels

10 nov 2025

·

Se alojó 1 noche

Rooms are a little tired. Not having bedside outlets is crazy!

Rooms are a little tired. Not having bedside outlets is crazy!

8

jens

5 oct 2025

·

Se alojó 1 noche

Spacious room, efficient and friendly service, nice amenities, slightly dated room and noisy AC if not turned to minimum

Spacious room, efficient and friendly service, nice amenities, slightly dated room and noisy AC if not turned to minimum

8

Penelope

21 ago 2025

·

Se alojó 3 noches

My husband and I had two very enjoyable stays at the Sofitel on two consecutive weekends. We were very impressed with the standard of service, the extremely comfortable beds, the quiet (quite extraordinary for a large hotel at a major airport!), and the food options, which although pricy, were of extremely high quality. In particular, the food at La Belle Epoque is first-rate! Our only (relatively minor) complaints were mostly to do with the fact that the rooms are becoming increasingly outdated. The fact that all the electrical outlets are on the opposite side of the room from the bed is slightly annoying, and some of the fixtures e.g. light switches don't work as they should. On both occasions the magnifying mirror in the bathroom was unusable - not only was the glass damaged, but the arm which was supposed to hold it in position was broken and drooping. In addition, I'm not sure why the rooms have to be so cold. We stayed during one of the UK's increasingly frequent heatwaves, yet couldn't get the room warm enough for our liking, even with the fan turned completely off. Finally, if natural light is important to you, this may not be the hotel for you. Most (?) of the room windows open on to a covered atrium, which means that even when it's bright and sunny outside, your room will be bathed in a curious half-light that's a little disconcerting . . . I'm taking the trouble to write this review because I LIKE this hotel and will definitely stay here again.

My husband and I had two very enjoyable stays at the Sofitel on two consecutive weekends. We were very impressed with the standard of service, the extremely comfortable beds, the quiet (quite extraordinary for a large hotel at a major airport!), and the food options, which although pricy, were of extremely high quality. In particular, the food at La Belle Epoque is first-rate! Our only (relatively minor) complaints were mostly to do with the fact that the rooms are becoming increasingly outdated. The fact that all the electrical outlets are on the opposite side of the room from the bed is slightly annoying, and some of the fixtures e.g. light switches don't work as they should. On both occasions the magnifying mirror in the bathroom was unusable - not only was the glass damaged, but the arm which was supposed to hold it in position was broken and drooping. In addition, I'm not sure why the rooms have to be so cold. We stayed during one of the UK's increasingly frequent heatwaves, yet couldn't get the room warm enough for our liking, even with the fan turned completely off. Finally, if natural light is important to you, this may not be the hotel for you. Most (?) of the room windows open on to a covered atrium, which means that even when it's bright and sunny outside, your room will be bathed in a curious half-light that's a little disconcerting . . . I'm taking the trouble to write this review because I LIKE this hotel and will definitely stay here again.

8

Elaine

10 sept 2025

·

Se alojó 1 noche

Wi-fi poor, bathroom poorly designed and door to shower very stiff and controls for lights need to be higher on wall

Wi-fi poor, bathroom poorly designed and door to shower very stiff and controls for lights need to be higher on wall

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad y disposición a ayudar, con registros de entrada sin problemas, acceso temprano y asistencia útil. Sin embargo, algunas estancias se vieron afectadas por largas o interrumpidas colas para el registro de entrada y respuestas lentas del servicio de habitaciones o del bar.

Reseñas de huéspedes relacionadas

8

Jade

20 oct 2025

·

Se alojó 1 noche

Clean room, good and quiet location, comfortable bed. Friendly staff but slow room service. Took over 1 hour to get new batteries for the tv remote - had to call twice. Food was promised within 30 mins but arrived 1 hour later. I would stay again due to the close proximity to the airport.

Clean room, good and quiet location, comfortable bed. Friendly staff but slow room service. Took over 1 hour to get new batteries for the tv remote - had to call twice. Food was promised within 30 mins but arrived 1 hour later. I would stay again due to the close proximity to the airport.

10

Gabriel

26 nov 2025

·

Se alojó 1 noche

Reception was accommodating allowing me to check in before time as I arrived early. Clean room excellent service.

Reception was accommodating allowing me to check in before time as I arrived early. Clean room excellent service.

6

Ian

9 jun 2025

·

Se alojó 1 noche

We did the online check-in in advance of arrival but still had to queue at reception to get our room. The man who checked us in was great (welcoming, polite, helpful) - it just took too long!! Decide to have a quiet night with room service, but - the menu was on the TV but our TV wasn’t working - they offered a paper menu but it would take 20 minutes to deliver it to our room. - we would then have to wait another 45-60 minutes for our food. We went to M&S for some cold food for our room!! This happened last time we stayed here (painfully slow room service)! For an airport hotel you would think they would be well geared up to provide quick room service.

We did the online check-in in advance of arrival but still had to queue at reception to get our room. The man who checked us in was great (welcoming, polite, helpful) - it just took too long!! Decide to have a quiet night with room service, but - the menu was on the TV but our TV wasn’t working - they offered a paper menu but it would take 20 minutes to deliver it to our room. - we would then have to wait another 45-60 minutes for our food. We went to M&S for some cold food for our room!! This happened last time we stayed here (painfully slow room service)! For an airport hotel you would think they would be well geared up to provide quick room service.

10

Margaret

25 ago 2025

·

Se alojó 1 noche

My husband had an incident at the airport on arrival. When we got to the hotel they called a paramedic that came to our room. Excellent service and went out of their way to take care of us. Highly recommended!

My husband had an incident at the airport on arrival. When we got to the hotel they called a paramedic that came to our room. Excellent service and went out of their way to take care of us. Highly recommended!

6

Graeme

12 nov 2025

·

Se alojó 1 noche

Horrendous queue at check-in. Few staff. Rooms dated and expensive but very limited choice at T5

Horrendous queue at check-in. Few staff. Rooms dated and expensive but very limited choice at T5

2

RF

16 nov 2025

·

Se alojó 1 noche

System down on arrival. Circa 150 people could not check in. No back up plan. V Little communication. Took circa 2 hrs to sort out

System down on arrival. Circa 150 people could not check in. No back up plan. V Little communication. Took circa 2 hrs to sort out

10

jane

30 nov 2025

·

Se alojó 1 noche

Greeted by a very polite man and assisted to check in desk. Check in lady very friendly and helpful. Room very comfortable and peaceful night with no noise disturbance. Amazingly easy to get to airport.

Greeted by a very polite man and assisted to check in desk. Check in lady very friendly and helpful. Room very comfortable and peaceful night with no noise disturbance. Amazingly easy to get to airport.

2

Glebs

21 sept 2025

·

Se alojó 1 noche

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

10

Susan

26 nov 2025

·

Se alojó 1 noche

A super convenient stay prior to flying. The room was great and the staff were very helpful. They had computer issues when we got there so it was a manual check in, they literally had dozens of staff to make it as smooth as possible. To be able to walk into T5 on the walkway is a very stress free feature.

A super convenient stay prior to flying. The room was great and the staff were very helpful. They had computer issues when we got there so it was a manual check in, they literally had dozens of staff to make it as smooth as possible. To be able to walk into T5 on the walkway is a very stress free feature.

10

Darren

28 nov 2025

·

Se alojó 1 noche

Very efficient check in, great staff and a lovely hotel and room. Ideally located for T5 within a few mins walk.

Very efficient check in, great staff and a lovely hotel and room. Ideally located for T5 within a few mins walk.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conectado directamente a la Terminal 5, lo que hace que los traslados a las salidas sean rápidos y se realicen en interiores, con fácil acceso al metro y al Heathrow Express. Algunos señalan que el paseo puede ser largo o la señalización al vestíbulo confusa.

Reseñas de huéspedes relacionadas

10

David

22 ago 2025

·

Se alojó 3 noches

Perfect location for walking to Terminal 5. The staff were great, easy access to the tube for going into London.

Perfect location for walking to Terminal 5. The staff were great, easy access to the tube for going into London.

10

Subha

20 nov 2025

·

Se alojó 1 noche

Clean spacious room. Always great for overnights at Heathrow, yet the tube and Heathrow express are minutes away.

Clean spacious room. Always great for overnights at Heathrow, yet the tube and Heathrow express are minutes away.

10

Jaime

24 jul 2025

·

Se alojó 1 noche

I like and appreciate everything about Sofitel London Heathrow, except the lack of signage letting you know how to get there from the Heathrow Express at Terminal 5... This is the second time I've stayed here, but this time I had a harder time finding the hotel, from the Heathrow Express at Terminal 5, than I did 2 yrs ago... Better, meaning more, signage directing you to their reception lobby would greatly improve check-in after a long day of traveling.

I like and appreciate everything about Sofitel London Heathrow, except the lack of signage letting you know how to get there from the Heathrow Express at Terminal 5... This is the second time I've stayed here, but this time I had a harder time finding the hotel, from the Heathrow Express at Terminal 5, than I did 2 yrs ago... Better, meaning more, signage directing you to their reception lobby would greatly improve check-in after a long day of traveling.

10

Joseph

5 jul 2025

·

Se alojó 1 noche

It was very confusing & difficult to find the hotel from the airport. It would be very useful if the hotel put some signs up with directions

It was very confusing & difficult to find the hotel from the airport. It would be very useful if the hotel put some signs up with directions

8

Jeff

15 nov 2025

·

Se alojó 1 noche

Great location, walkable to T5. Quick check in and a good sized room.

Great location, walkable to T5. Quick check in and a good sized room.

10

Roderick

27 ago 2025

·

Se alojó 1 noche

Part of the terminal 5 so great for Heathrow

Part of the terminal 5 so great for Heathrow

10

Sarah

13 ago 2025

·

Se alojó 1 noche

Really nice hotel and lovely not having to leave the airport! A luggage trolley is advisable as the hotel lobby is a fairly long walk away (through lovely corridors)

Really nice hotel and lovely not having to leave the airport! A luggage trolley is advisable as the hotel lobby is a fairly long walk away (through lovely corridors)

10

John

30 ago 2025

·

Se alojó 1 noche

Only 5 minute walk to T5 departures.

Only 5 minute walk to T5 departures.

8

Annette

14 oct 2025

·

Se alojó 1 noche

Nice rooms, easy access to terminal 5, Heathrow Express and underground.

Nice rooms, easy access to terminal 5, Heathrow Express and underground.

6

Pamela

1 dic 2025

·

Se alojó 1 noche

Plug or usb by bed More than one biscuit pack for 2 people Milk to be delivered when asked Magnifying mirror to hold itself up Nice bed Nice shower Super convenient for T5 departures

Plug or usb by bed More than one biscuit pack for 2 people Milk to be delivered when asked Magnifying mirror to hold itself up Nice bed Nice shower Super convenient for T5 departures

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

A muchos les gustan las opciones en el lugar: Vivre, La Belle Epoque y el desayuno reciben elogios frecuentes. Otros consideran que los precios son altos e informan de deficiencias ocasionales, como cócteles poco elaborados o un servicio lento.

Reseñas de huéspedes relacionadas

10

Carolyn

29 sept 2025

·

Se alojó 1 noche

Lovely large, clean room. Just what we needed before our early flight. Excellent service all round Good food in vivre.

Lovely large, clean room. Just what we needed before our early flight. Excellent service all round Good food in vivre.

10

Virginia

2 sept 2025

·

Se alojó 1 noche

excellent one-night stay: comfortable, clean, and helpful, nice staff. and good disability help to get to terminal 5. Dinner at Vivre excellent! good service, superb food; vegetables outstanding! very pleased overall. quiet too. good gift shop: I bought all the necessary gifts quickly; there was a decent choice of tourist-oriented gifts; my friends liked what I gave them. Bathroom good but shower drain sluggish. good choice of bathtub with handheld shower as well as shower stall. I didn't go out so I know nothing about the exterior. I would definitely stay here again. on the expensive side but the value was there.

excellent one-night stay: comfortable, clean, and helpful, nice staff. and good disability help to get to terminal 5. Dinner at Vivre excellent! good service, superb food; vegetables outstanding! very pleased overall. quiet too. good gift shop: I bought all the necessary gifts quickly; there was a decent choice of tourist-oriented gifts; my friends liked what I gave them. Bathroom good but shower drain sluggish. good choice of bathtub with handheld shower as well as shower stall. I didn't go out so I know nothing about the exterior. I would definitely stay here again. on the expensive side but the value was there.

8

Heather

29 oct 2025

·

Se alojó 1 noche

Lovely clean rooms and comfortable bed. Extremely convenient being a few steps from the terminal for easy check-in especially when you have an early flight. Food and drinks rather overpriced however, which made us feel a bit ripped off. £15 for a gin and tonic??

Lovely clean rooms and comfortable bed. Extremely convenient being a few steps from the terminal for easy check-in especially when you have an early flight. Food and drinks rather overpriced however, which made us feel a bit ripped off. £15 for a gin and tonic??

4

Anthony

18 ago 2025

·

Se alojó 1 noche

Ordered a Carbonara. Watery, bland and tasteless. Over 20 GBP? Really poor meal. Internet not working in the room. Came down to explain to one of the staff who just rudely told me it will work eventually and then turned his attention to someone else. Appalling behaviour and attitude. Room key failed to work 3 times. An apology from main desk but they lacked any real interest. Just not a good stay and really average service from a supposed 5 star hotel

Ordered a Carbonara. Watery, bland and tasteless. Over 20 GBP? Really poor meal. Internet not working in the room. Came down to explain to one of the staff who just rudely told me it will work eventually and then turned his attention to someone else. Appalling behaviour and attitude. Room key failed to work 3 times. An apology from main desk but they lacked any real interest. Just not a good stay and really average service from a supposed 5 star hotel

8

Alison

31 jul 2025

·

Se alojó 1 noche

Easy walk from the terminal is a real plus. The checkin can be busy so its best to pre check in on line to speed up the process. The restaurants get very busy so its best to book ahead. The La Belle Epoque restaurant although more expensive is worth the treat. Good food beautifully presented. A fairly hidden gem. Breakfast buffet is worth pre booking as well. Very good choice of everything breakfast.

Easy walk from the terminal is a real plus. The checkin can be busy so its best to pre check in on line to speed up the process. The restaurants get very busy so its best to book ahead. The La Belle Epoque restaurant although more expensive is worth the treat. Good food beautifully presented. A fairly hidden gem. Breakfast buffet is worth pre booking as well. Very good choice of everything breakfast.

10

Matthew

8 ago 2025

·

Se alojó 1 noche

Excellent service from the manager and all the staff. The restaurant was 1st class - great food and wine.

Excellent service from the manager and all the staff. The restaurant was 1st class - great food and wine.

2

Claudia

29 ago 2025

·

Se alojó 1 noche

The check-in process was fine, and the room itself was okay. Unfortunately, the rest of the experience fell far short of what I expect from a 5-star hotel. The bar served poorly made cocktails that need serious improvement. The restaurant and bar area overall felt more like a 1-star motel than a luxury property — grubby tables, scratched surfaces, ripped seats, and worn sofas. It’s disappointing that no one seems to have reassessed the condition of these spaces, as they are nowhere near 5-star standard. Even the first upsell email from the hotel was unprofessional — it wasn’t correctly formatted or personalized, which made me question where the “5-star hospitality” was. Another issue came in the morning. Despite having a “Do Not Disturb” sign on my door, I was woken up early by housekeeping working upstairs and a few doors down. They repeatedly propped open the doors with the metal security latch, letting them slam loudly against it each time they went back and forth to the cleaning cart. It was extremely disruptive. A simple solution like using a doorstop, beanbag, or the cleaning cart itself would avoid disturbing paying guests. Overall, this property is not living up to its star rating, and it’s in serious need of attention to detail, training, and basic hospitality standards.

The check-in process was fine, and the room itself was okay. Unfortunately, the rest of the experience fell far short of what I expect from a 5-star hotel. The bar served poorly made cocktails that need serious improvement. The restaurant and bar area overall felt more like a 1-star motel than a luxury property — grubby tables, scratched surfaces, ripped seats, and worn sofas. It’s disappointing that no one seems to have reassessed the condition of these spaces, as they are nowhere near 5-star standard. Even the first upsell email from the hotel was unprofessional — it wasn’t correctly formatted or personalized, which made me question where the “5-star hospitality” was. Another issue came in the morning. Despite having a “Do Not Disturb” sign on my door, I was woken up early by housekeeping working upstairs and a few doors down. They repeatedly propped open the doors with the metal security latch, letting them slam loudly against it each time they went back and forth to the cleaning cart. It was extremely disruptive. A simple solution like using a doorstop, beanbag, or the cleaning cart itself would avoid disturbing paying guests. Overall, this property is not living up to its star rating, and it’s in serious need of attention to detail, training, and basic hospitality standards.

6

Heather

28 oct 2025

·

Se alojó 1 noche

The rooms and location was ideal but food and drinks were very overpriced.

The rooms and location was ideal but food and drinks were very overpriced.

10

Dale

29 nov 2025

·

Se alojó 1 noche

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

8

Robert

22 ago 2025

·

Se alojó 2 noches

The restaurant food is too expensive for the money. Breakfast is way too expensive. Staff is very nice and accommodating- always. A very nice stay and will stay again.

The restaurant food is too expensive for the money. Breakfast is way too expensive. Staff is very nice and accommodating- always. A very nice stay and will stay again.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Pilar

hace 2 semanas

·

Se alojó 1 noche

Muy lindas instalaciones para ser de aeropuerto, la comodidad de estar dentro ayuda mucho. Buen desayuno. Personal amable.

Muy lindas instalaciones para ser de aeropuerto, la comodidad de estar dentro ayuda mucho. Buen desayuno. Personal amable.

8

CARLOS A

hace 3 semanas

·

Se alojó 1 noche

Rápida la atención ! Restaurante buena atención pero comida regular . Habitación amplia baño de ducha muy estrecho

Rápida la atención ! Restaurante buena atención pero comida regular . Habitación amplia baño de ducha muy estrecho

10

Eduardo

20 ene 2026

·

Se alojó 1 noche

Excelente ,,,, atención 💯👏👏👏👏 En hora buena!!

Excelente ,,,, atención 💯👏👏👏👏 En hora buena!!

10

Brenda Jeanette

7 ene 2026

·

Se alojó 1 noche

Personal muy atento y agradable al hacer el check in, recibimos un upgrade. Las habitaciones son amplias y cómodas

Personal muy atento y agradable al hacer el check in, recibimos un upgrade. Las habitaciones son amplias y cómodas

10

Gerardo

6 ene 2026

·

Se alojó 1 noche

Ideal para escalas largas en aeropuerto

Ideal para escalas largas en aeropuerto

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Depósito de seguridad

Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Considering this hotel for your Londres trip?

¿Cómo suelen ser los precios de las habitaciones en el Sofitel London Heathrow de Londres?

Durante los próximos 60–90 días, las tarifas de las habitaciones en el Sofitel London Heathrow de Londres suelen rondar los 227 US$ por noche para 2 personas, con precios mínimos alrededor de 198 US$ y máximos en las fechas de mayor afluencia de 241 US$.

¿Cuándo es el momento más tranquilo para visitar el Sofitel London Heathrow?

Julio es el mes de menor demanda en el Sofitel London Heathrow de Londres, mientras que agosto es el mes de mayor afluencia. Si prefiere menos multitudes y mayor disponibilidad, apunte a julio.

¿Cuál es el mes más económico para alojarse en el Sofitel London Heathrow?

Diciembre es el mes más barato para alojarse en el Sofitel London Heathrow de Londres, con un promedio de 214 US$ por noche; septiembre es el más caro, con 333 US$. Los precios más bajos de diciembre se dan a pesar de que julio es el mes de menor afluencia de público.

¿Cómo es la zona alrededor del Sofitel London Heathrow y para quién es adecuada?

Situado cerca del Castillo de Windsor y el Colegio Eton y con fácil acceso a Thorpe Park, el Sofitel London Heathrow de Londres es ideal para parejas y viajeros de negocios. La ubicación del hotel también ofrece acceso rápido a paseos junto al río como el Thames Path y a sitios históricos como el Monumento a la Carta Magna.

¿Cómo ha variado el precio por noche en Sofitel London Heathrow en Londres en comparación con el de las últimas semanas?

El precio actual en Sofitel London Heathrow en Londres es de 502 US$ por noche para 2 huéspedes, una tarifa alta para este hotel: aproximadamente un 110 % por encima de su media de 239 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 196 US$ y 409 US$.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12 $478
13 $461	14 $740	15	16 $812	17 $362	18 $313	19 $397
20 $283	21 $512	22 $512	23 $512	24 $511	25 $512	26 $358
27 $236	28 $307	29 $327	30 $352

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Se requiere que los huéspedes descarguen la aplicación del alojamiento (Accor Hotels) antes de su llegada. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Depósito: 100.00 GBP por noche

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
Para reservar el aparcamiento en las instalaciones, ponte en contacto con el alojamiento con antelación.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
Transacciones sin efectivo disponibles
Este alojamiento utiliza algo de energía solar y geotérmica; parte del agua se reutiliza mediante un sistema de reciclaje de aguas grises
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y sistema de seguridad.
El alojamiento afirma que sigue las medidas de limpieza y desinfección de ALLSAFE (Accor Hotels).

Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 1 año, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
El aparcamiento tiene un límite de altura.
Es posible pagar todas las transacciones sin dinero en efectivo.
Es posible realizar el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Desayuno inglés: 20 GBP por persona (precio aproximado)
Aparcamiento cubierto: 40.00 GBP por noche.
Cargo por registro de entrada temprana: 90.00 GBP.
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
Cama adicional: 35.0 GBP por día

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.