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Sofitel London Heathrow

280 US$

/natt

Snitt för september

Sofitel London Heathrow - Image 1

Sofitel London Heathrow - Rum

Sofitel London Heathrow - Rum

Sofitel London Heathrow - Reception

Sofitel London Heathrow - Restaurang

Priser för Sofitel London Heathrow

Välj datum för att se priser och tillgänglighet.

280 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Sofitel London Heathrow är priset per natt i genomsnitt 180 US$ under den billigaste månaden (december) och 280 US$ under den dyraste månaden (september), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Sofitel London Heathrow efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	180 US$
februari	208 US$
mars	198 US$
april	198 US$
maj	243 US$
juni	275 US$
juli	243 US$
augusti	185 US$
september	280 US$
oktober	235 US$
november	191 US$
december	180 US$

Dyrast: september (ca 280 US$)

Billigast: december (ca 180 US$)

Om detta boende

Här finns bland annat tillgång till bastu och dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.

Parkering
Restaurang
Rökfria rum
Business center
Rumservice
Kemtvätt

Läge

Terminal 5, London, England, Storbritannien

Airport Bowl (3.8 miles)

Thames Path (4.7 miles)

Staines Bridge (4.8 miles)

Magna Carta Monument (4.9 miles)

River Thames (5 miles)

Royal Holloway, University of London (5.1 miles)

Mer platsinformation

Rumsalternativ

6

Superior-rum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

279 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Lyxrum - 1 kingsize-säng - tillgång till Club Lounge (with lounge access)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

344 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Classic-rum - 1 queensize-säng

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

280 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Superior-rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

301 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Svit Club - 1 sovrum (Prestige - with lounge access)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

580 ft²

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

7

Lyxrum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

344 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Lyxrum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

3

Superior-rum - 1 kingsize-säng - tillgänglighetsanpassat

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Classic tvåbäddsrum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

280 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Familjerum - 2 dubbelsängar

Information om rummet

2 Dubbelsängar

Sovplats 3

377 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

2

Classic-rum - 1 queensize-säng - tillgänglighetsanpassat

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Sofitel London Heathrow

8.6

Fantastiskt

Baserat på 11 902 verifierade recensioner

Vem bor här?

Företag

28%

Par

41%

Familj

16%

Grupper

4%

Ensamresande

9%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Sofitel London Heathrow berömmer resenärer konsekvent det oslagbara bekvämligheten i att vara direkt anslutet till Terminal 5, bekväma rum och vänlig personal. Återkommande klagomål handlar om daterad inredning, brist på ladduttag vid sängen och enstaka problem med service eller underhåll.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Sofitel London Heathrow berömmer resenärer konsekvent det oslagbara bekvämligheten i att vara direkt anslutet till Terminal 5, bekväma rum och vänlig personal. Återkommande klagomål handlar om daterad inredning, brist på ladduttag vid sängen och enstaka problem med service eller underhåll.

Gäster lyfter ofta fram rymliga layouter, utmärkt ljudisolering och en vilsam sömn inför tidiga flyg. Vanliga negativa kommentarer inkluderar långsam eller trång incheckning ibland och barområden som känns slitna; vissa rum har också problem med Wi‑Fi, temperatur eller vattentryck. Räkna med en mycket bekväm flygplatsvistelse där komfort kommer först, lyx i andra hand.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gymet är välrenommerat; tillgång till spa/bastu innebär en extra kostnad, vilket vissa gäster inte förväntade sig. Flera påpekar att lobby-/barområdena ser slitna ut och att servicen eller belysningen där kan vara bristfällig.

Relaterade gästrecensioner

10

Vivian

12 okt. 2025

·

Stannade 1 natt

Check-in was quick. They acknowledged our anniversary and we got upgraded to a nicer room without asking. Room is spacious, bed is comfortable. Hotel is showing signs of wear (especially the couches at Sphere bar). Gym was a decent size for an airport hotel.

Check-in was quick. They acknowledged our anniversary and we got upgraded to a nicer room without asking. Room is spacious, bed is comfortable. Hotel is showing signs of wear (especially the couches at Sphere bar). Gym was a decent size for an airport hotel.

8

Jonathan

21 sep. 2025

·

Stannade 1 natt

Disappointed that using steam/sauna is an extra charge of GBP40 which is steep.

Disappointed that using steam/sauna is an extra charge of GBP40 which is steep.

8

Martin

16 aug. 2025

·

Stannade 1 natt

Great service and very convenient but the lobby bar furniture is in need of repairs and the shower door didn’t close, this hotel needs some renovations.

Great service and very convenient but the lobby bar furniture is in need of repairs and the shower door didn’t close, this hotel needs some renovations.

10

Nicholas

23 okt. 2025

·

Stannade 1 natt

Fabulous room, clean, this hotel is integrated into T5 so the most convenient for international travel. Gym excellent. Food superb.

Fabulous room, clean, this hotel is integrated into T5 so the most convenient for international travel. Gym excellent. Food superb.

10

David

16 aug. 2025

·

Stannade 1 natt

Its in terminal 5 -well signposted and easy access to/ from terminal/ tube -retaurant is busy ,food is ok but service can be very slow at busy times -seem to have enough staff but need a couple of floor managers to recognise when customers are waiting too long! Bar has good small plates eg pork belly ,falafel but furniture /seatng is very very tired and tatty quite out of character with rest of hotel which is very smartly turned out !

Its in terminal 5 -well signposted and easy access to/ from terminal/ tube -retaurant is busy ,food is ok but service can be very slow at busy times -seem to have enough staff but need a couple of floor managers to recognise when customers are waiting too long! Bar has good small plates eg pork belly ,falafel but furniture /seatng is very very tired and tatty quite out of character with rest of hotel which is very smartly turned out !

2

Glebs

21 sep. 2025

·

Stannade 1 natt

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

10

Delme

21 juni 2025

·

Stannade 1 natt

Stayed here one night because of a very early flight from Terminal 5. The staff were impeccable throughout, incredible service. The room was comfortable, clean and quiet and the food at the restaurant was really good. It was a shame you have to pay £40 per person to use the spa though, I would expect to get access considering it’s not a cheap hotel. But other than this, it was excellent.

Stayed here one night because of a very early flight from Terminal 5. The staff were impeccable throughout, incredible service. The room was comfortable, clean and quiet and the food at the restaurant was really good. It was a shame you have to pay £40 per person to use the spa though, I would expect to get access considering it’s not a cheap hotel. But other than this, it was excellent.

10

Denise L

7 aug. 2025

·

Stannade 1 natt

We’ve stayed here before when weve had early flights from Terminal 5 but it had been awhile since our last stay. I contacted hotel to ask about any changes to parking & pool and they replied very promptly. Parking fees understandably more now; which was fine but no pool & spa use is £40 / not included with room so we didn’t use Nevertheless, we had a great sleep, cocktails in bar and delicious dinner for 2 ( sea bass and chicken with wine) at Vivre restaurant ( helps to make a reservation , which we did online but reception staff will also do it for you ). We had a king room & bathrobes provided don’t remember if this is same for standard room. Comfy bed & we bought same pillows for home as we liked these so much. Took advantage of overnight baggage check-in so early morning hotel checkout & walk to Terminal 5 security was a very relaxed breeze!

We’ve stayed here before when weve had early flights from Terminal 5 but it had been awhile since our last stay. I contacted hotel to ask about any changes to parking & pool and they replied very promptly. Parking fees understandably more now; which was fine but no pool & spa use is £40 / not included with room so we didn’t use Nevertheless, we had a great sleep, cocktails in bar and delicious dinner for 2 ( sea bass and chicken with wine) at Vivre restaurant ( helps to make a reservation , which we did online but reception staff will also do it for you ). We had a king room & bathrobes provided don’t remember if this is same for standard room. Comfy bed & we bought same pillows for home as we liked these so much. Took advantage of overnight baggage check-in so early morning hotel checkout & walk to Terminal 5 security was a very relaxed breeze!

10

Carolyn

25 sep. 2025

·

Stannade 1 natt

Lighting in the bar could have been better (needed to use my phone flashlight to read the menu 🙄)

Lighting in the bar could have been better (needed to use my phone flashlight to read the menu 🙄)

8

Simon

12 sep. 2025

·

Stannade 1 natt

Good service. Tired and shabby in places. Didnt like how the bar menu prices were changed to be more expensive an hour after opening. It is very very expensive. If you like a glass of wine go to M&S in the terminal rather thsn pay the bar prices.

Good service. Tired and shabby in places. Didnt like how the bar menu prices were changed to be more expensive an hour after opening. It is very very expensive. If you like a glass of wine go to M&S in the terminal rather thsn pay the bar prices.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner beskriver rummen som rena, men det förekommer upprepade rapporter om brister i städningen, som hår i badrummen, saknade handdukar eller unken/sliten sängkläder. Den allmänna renligheten känns inkonsekvent mellan rummen.

Relaterade gästrecensioner

2

Lincoln

22 maj 2025

·

Stannade 1 natt

Shower has slime Shower faucet not working No one answers phone Old brittle towels in shower No modern charging accessories Musty room

Shower has slime Shower faucet not working No one answers phone Old brittle towels in shower No modern charging accessories Musty room

4

Daniel

23 mars 2025

·

Stannade 1 natt

There was blood stains on the 'clean' bed sheets. Last thing you want to see after missing a flight and wanting to get a few hours sleep, paying over the odds for a room out of convenience of location. Disappointing.

There was blood stains on the 'clean' bed sheets. Last thing you want to see after missing a flight and wanting to get a few hours sleep, paying over the odds for a room out of convenience of location. Disappointing.

10

Michael

15 sep. 2025

·

Stannade 1 natt

Very clean room - everything perfect

Very clean room - everything perfect

4

Christina

28 sep. 2025

·

Stannade 1 natt

No bath towels in the room - had to ring housekeeping and they took 15 minutes to bring them. Not good enough when time is tight at an airport. Kettle was left with yellow (cleaning fluid) in it. I just hope it wasn’t urine.

No bath towels in the room - had to ring housekeeping and they took 15 minutes to bring them. Not good enough when time is tight at an airport. Kettle was left with yellow (cleaning fluid) in it. I just hope it wasn’t urine.

8

Jean

6 nov. 2025

·

Stannade 1 natt

Warm welcome and helpful staff. Good food in the evening and a great selection for breakfast. Comfy beds and very quiet rooms. Out of 3 rooms we had in total for the trip there were minor issues with each one. In 2 rooms there were a couple of hairs in the shower and bath, one there was an empty toiletries container and the TV didn't work in one as it kept switching off.

Warm welcome and helpful staff. Good food in the evening and a great selection for breakfast. Comfy beds and very quiet rooms. Out of 3 rooms we had in total for the trip there were minor issues with each one. In 2 rooms there were a couple of hairs in the shower and bath, one there was an empty toiletries container and the TV didn't work in one as it kept switching off.

10

Sean

28 sep. 2025

·

Stannade 1 natt

Comfortable and very clean

Comfortable and very clean

10

Matt

23 nov. 2025

·

Stannade 1 natt

Clean, spacious and great location

Clean, spacious and great location

6

CARLOS

2 sep. 2025

·

Stannade 1 natt

The hotel needs attention in the rooms. They change us 2 times because of problems with the rooms. Electrical and water problems. Very convenient if you depart from terminal 5 Good breakfast and service. Rooms nos as clean as I expected. Beds are comfortable.

The hotel needs attention in the rooms. They change us 2 times because of problems with the rooms. Electrical and water problems. Very convenient if you depart from terminal 5 Good breakfast and service. Rooms nos as clean as I expected. Beds are comfortable.

6

Kara

12 juli 2025

·

Stannade 1 natt

Expected way higher from brand and cost! Terribly dark room, dated decor and flooring in bathroom, shower door wouldn’t close water leaked everywhere. White towels were yellowish. Inconvenient location for light switches. Coffee bar area had no lighting. Bed had sunken insides and lump in the middle. Air conditioning was freezing when it was on and then room got hot, not consistent or good airflow. Hairdryer cord, not long enough when attached inside drawer. Could not manage to get on Wi-Fi Best thing about our stay was the amazing breakfast Probably the only good thing I can say

Expected way higher from brand and cost! Terribly dark room, dated decor and flooring in bathroom, shower door wouldn’t close water leaked everywhere. White towels were yellowish. Inconvenient location for light switches. Coffee bar area had no lighting. Bed had sunken insides and lump in the middle. Air conditioning was freezing when it was on and then room got hot, not consistent or good airflow. Hairdryer cord, not long enough when attached inside drawer. Could not manage to get on Wi-Fi Best thing about our stay was the amazing breakfast Probably the only good thing I can say

2

T

16 apr. 2025

·

Stannade 1 natt

On arrival the shower was dirty with a huge ball on human hair left obviously had not been cleaned, was quite disgusting. Staff finely came to clean the bathroom but no apology

On arrival the shower was dirty with a huge ball on human hair left obviously had not been cleaned, was quite disgusting. Staff finely came to clean the bathroom but no apology

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt rymliga, tysta och bekväma, men många upplever dem som daterade och saknar eluttag eller USB-portar vid sängen. Vissa gäster rapporterar Wi-Fi/TV-problem och enstaka fel på AC, rör eller vattentemperatur.

Relaterade gästrecensioner

6

Mark

3 nov. 2025

·

Stannade 1 natt

The pipework in the bedroom was noisy! The decor is a bit tired!

The pipework in the bedroom was noisy! The decor is a bit tired!

6

Wendy

27 aug. 2025

·

Stannade 1 natt

The hotel was fantastic from a convenience standpoint, however, there were no outlets near the bed for alarm or medical equipment and the hot water was only warm. The tv apps didn’t work either.

The hotel was fantastic from a convenience standpoint, however, there were no outlets near the bed for alarm or medical equipment and the hot water was only warm. The tv apps didn’t work either.

8

Monsurat

19 nov. 2025

·

Stannade 1 natt

Something else. The WiFi didn’t work at all. It didn’t connect and when it did, it kept kicking me out.

Something else. The WiFi didn’t work at all. It didn’t connect and when it did, it kept kicking me out.

8

Kerry

7 nov. 2025

·

Stannade 1 natt

The room was great, lovely comfy bed and great shower too. However very disappointed to not have any chargers by the bed?

The room was great, lovely comfy bed and great shower too. However very disappointed to not have any chargers by the bed?

8

Phill

1 dec. 2025

·

Stannade 1 natt

Staff excellent as usual. Rooms in need of an update (still). Been asking for power and USBs by the beds for years. Beds very comfy. Got an early check which I was very grateful for. Bar food menu limited, used to be better.

Staff excellent as usual. Rooms in need of an update (still). Been asking for power and USBs by the beds for years. Beds very comfy. Got an early check which I was very grateful for. Bar food menu limited, used to be better.

10

Dale

29 nov. 2025

·

Stannade 1 natt

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

8

Nels

10 nov. 2025

·

Stannade 1 natt

Rooms are a little tired. Not having bedside outlets is crazy!

Rooms are a little tired. Not having bedside outlets is crazy!

8

jens

5 okt. 2025

·

Stannade 1 natt

Spacious room, efficient and friendly service, nice amenities, slightly dated room and noisy AC if not turned to minimum

Spacious room, efficient and friendly service, nice amenities, slightly dated room and noisy AC if not turned to minimum

8

Penelope

21 aug. 2025

·

Stannade 3 nätter

My husband and I had two very enjoyable stays at the Sofitel on two consecutive weekends. We were very impressed with the standard of service, the extremely comfortable beds, the quiet (quite extraordinary for a large hotel at a major airport!), and the food options, which although pricy, were of extremely high quality. In particular, the food at La Belle Epoque is first-rate! Our only (relatively minor) complaints were mostly to do with the fact that the rooms are becoming increasingly outdated. The fact that all the electrical outlets are on the opposite side of the room from the bed is slightly annoying, and some of the fixtures e.g. light switches don't work as they should. On both occasions the magnifying mirror in the bathroom was unusable - not only was the glass damaged, but the arm which was supposed to hold it in position was broken and drooping. In addition, I'm not sure why the rooms have to be so cold. We stayed during one of the UK's increasingly frequent heatwaves, yet couldn't get the room warm enough for our liking, even with the fan turned completely off. Finally, if natural light is important to you, this may not be the hotel for you. Most (?) of the room windows open on to a covered atrium, which means that even when it's bright and sunny outside, your room will be bathed in a curious half-light that's a little disconcerting . . . I'm taking the trouble to write this review because I LIKE this hotel and will definitely stay here again.

My husband and I had two very enjoyable stays at the Sofitel on two consecutive weekends. We were very impressed with the standard of service, the extremely comfortable beds, the quiet (quite extraordinary for a large hotel at a major airport!), and the food options, which although pricy, were of extremely high quality. In particular, the food at La Belle Epoque is first-rate! Our only (relatively minor) complaints were mostly to do with the fact that the rooms are becoming increasingly outdated. The fact that all the electrical outlets are on the opposite side of the room from the bed is slightly annoying, and some of the fixtures e.g. light switches don't work as they should. On both occasions the magnifying mirror in the bathroom was unusable - not only was the glass damaged, but the arm which was supposed to hold it in position was broken and drooping. In addition, I'm not sure why the rooms have to be so cold. We stayed during one of the UK's increasingly frequent heatwaves, yet couldn't get the room warm enough for our liking, even with the fan turned completely off. Finally, if natural light is important to you, this may not be the hotel for you. Most (?) of the room windows open on to a covered atrium, which means that even when it's bright and sunny outside, your room will be bathed in a curious half-light that's a little disconcerting . . . I'm taking the trouble to write this review because I LIKE this hotel and will definitely stay here again.

8

Elaine

10 sep. 2025

·

Stannade 1 natt

Wi-fi poor, bathroom poorly designed and door to shower very stiff and controls for lights need to be higher on wall

Wi-fi poor, bathroom poorly designed and door to shower very stiff and controls for lights need to be higher on wall

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beröms allmänt för att vara vänlig och tillmötesgående, med smidig incheckning, tidig tillgång och hjälpsam assistans. Dock påverkades vissa vistelser av långa eller störda incheckningsköer och långsam respons från rumsservice eller barservice.

Relaterade gästrecensioner

8

Jade

20 okt. 2025

·

Stannade 1 natt

Clean room, good and quiet location, comfortable bed. Friendly staff but slow room service. Took over 1 hour to get new batteries for the tv remote - had to call twice. Food was promised within 30 mins but arrived 1 hour later. I would stay again due to the close proximity to the airport.

Clean room, good and quiet location, comfortable bed. Friendly staff but slow room service. Took over 1 hour to get new batteries for the tv remote - had to call twice. Food was promised within 30 mins but arrived 1 hour later. I would stay again due to the close proximity to the airport.

10

Gabriel

26 nov. 2025

·

Stannade 1 natt

Reception was accommodating allowing me to check in before time as I arrived early. Clean room excellent service.

Reception was accommodating allowing me to check in before time as I arrived early. Clean room excellent service.

6

Ian

9 juni 2025

·

Stannade 1 natt

We did the online check-in in advance of arrival but still had to queue at reception to get our room. The man who checked us in was great (welcoming, polite, helpful) - it just took too long!! Decide to have a quiet night with room service, but - the menu was on the TV but our TV wasn’t working - they offered a paper menu but it would take 20 minutes to deliver it to our room. - we would then have to wait another 45-60 minutes for our food. We went to M&S for some cold food for our room!! This happened last time we stayed here (painfully slow room service)! For an airport hotel you would think they would be well geared up to provide quick room service.

We did the online check-in in advance of arrival but still had to queue at reception to get our room. The man who checked us in was great (welcoming, polite, helpful) - it just took too long!! Decide to have a quiet night with room service, but - the menu was on the TV but our TV wasn’t working - they offered a paper menu but it would take 20 minutes to deliver it to our room. - we would then have to wait another 45-60 minutes for our food. We went to M&S for some cold food for our room!! This happened last time we stayed here (painfully slow room service)! For an airport hotel you would think they would be well geared up to provide quick room service.

10

Margaret

25 aug. 2025

·

Stannade 1 natt

My husband had an incident at the airport on arrival. When we got to the hotel they called a paramedic that came to our room. Excellent service and went out of their way to take care of us. Highly recommended!

My husband had an incident at the airport on arrival. When we got to the hotel they called a paramedic that came to our room. Excellent service and went out of their way to take care of us. Highly recommended!

6

Graeme

12 nov. 2025

·

Stannade 1 natt

Horrendous queue at check-in. Few staff. Rooms dated and expensive but very limited choice at T5

Horrendous queue at check-in. Few staff. Rooms dated and expensive but very limited choice at T5

2

RF

16 nov. 2025

·

Stannade 1 natt

System down on arrival. Circa 150 people could not check in. No back up plan. V Little communication. Took circa 2 hrs to sort out

System down on arrival. Circa 150 people could not check in. No back up plan. V Little communication. Took circa 2 hrs to sort out

10

jane

30 nov. 2025

·

Stannade 1 natt

Greeted by a very polite man and assisted to check in desk. Check in lady very friendly and helpful. Room very comfortable and peaceful night with no noise disturbance. Amazingly easy to get to airport.

Greeted by a very polite man and assisted to check in desk. Check in lady very friendly and helpful. Room very comfortable and peaceful night with no noise disturbance. Amazingly easy to get to airport.

2

Glebs

21 sep. 2025

·

Stannade 1 natt

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

Terrible service in the bar, poor attitude. No eye contact, mumbling, un interested. Take your business elsewhere, lots of hotels to choose from

10

Susan

26 nov. 2025

·

Stannade 1 natt

A super convenient stay prior to flying. The room was great and the staff were very helpful. They had computer issues when we got there so it was a manual check in, they literally had dozens of staff to make it as smooth as possible. To be able to walk into T5 on the walkway is a very stress free feature.

A super convenient stay prior to flying. The room was great and the staff were very helpful. They had computer issues when we got there so it was a manual check in, they literally had dozens of staff to make it as smooth as possible. To be able to walk into T5 on the walkway is a very stress free feature.

10

Darren

28 nov. 2025

·

Stannade 1 natt

Very efficient check in, great staff and a lovely hotel and room. Ideally located for T5 within a few mins walk.

Very efficient check in, great staff and a lovely hotel and room. Ideally located for T5 within a few mins walk.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Direkt anslutet till Terminal 5, vilket gör promenaden till avgångarna snabb och inomhus, med enkel tillgång till tunnelbanan och Heathrow Express. Ett fåtal påpekar att promenaden kan vara lång eller att skyltningen till lobbyn kan vara förvirrande.

Relaterade gästrecensioner

10

David

22 aug. 2025

·

Stannade 3 nätter

Perfect location for walking to Terminal 5. The staff were great, easy access to the tube for going into London.

Perfect location for walking to Terminal 5. The staff were great, easy access to the tube for going into London.

10

Subha

20 nov. 2025

·

Stannade 1 natt

Clean spacious room. Always great for overnights at Heathrow, yet the tube and Heathrow express are minutes away.

Clean spacious room. Always great for overnights at Heathrow, yet the tube and Heathrow express are minutes away.

10

Jaime

24 juli 2025

·

Stannade 1 natt

I like and appreciate everything about Sofitel London Heathrow, except the lack of signage letting you know how to get there from the Heathrow Express at Terminal 5... This is the second time I've stayed here, but this time I had a harder time finding the hotel, from the Heathrow Express at Terminal 5, than I did 2 yrs ago... Better, meaning more, signage directing you to their reception lobby would greatly improve check-in after a long day of traveling.

I like and appreciate everything about Sofitel London Heathrow, except the lack of signage letting you know how to get there from the Heathrow Express at Terminal 5... This is the second time I've stayed here, but this time I had a harder time finding the hotel, from the Heathrow Express at Terminal 5, than I did 2 yrs ago... Better, meaning more, signage directing you to their reception lobby would greatly improve check-in after a long day of traveling.

10

Joseph

5 juli 2025

·

Stannade 1 natt

It was very confusing & difficult to find the hotel from the airport. It would be very useful if the hotel put some signs up with directions

It was very confusing & difficult to find the hotel from the airport. It would be very useful if the hotel put some signs up with directions

8

Jeff

15 nov. 2025

·

Stannade 1 natt

Great location, walkable to T5. Quick check in and a good sized room.

Great location, walkable to T5. Quick check in and a good sized room.

10

Roderick

27 aug. 2025

·

Stannade 1 natt

Part of the terminal 5 so great for Heathrow

Part of the terminal 5 so great for Heathrow

10

Sarah

13 aug. 2025

·

Stannade 1 natt

Really nice hotel and lovely not having to leave the airport! A luggage trolley is advisable as the hotel lobby is a fairly long walk away (through lovely corridors)

Really nice hotel and lovely not having to leave the airport! A luggage trolley is advisable as the hotel lobby is a fairly long walk away (through lovely corridors)

10

John

30 aug. 2025

·

Stannade 1 natt

Only 5 minute walk to T5 departures.

Only 5 minute walk to T5 departures.

8

Annette

14 okt. 2025

·

Stannade 1 natt

Nice rooms, easy access to terminal 5, Heathrow Express and underground.

Nice rooms, easy access to terminal 5, Heathrow Express and underground.

6

Pamela

1 dec. 2025

·

Stannade 1 natt

Plug or usb by bed More than one biscuit pack for 2 people Milk to be delivered when asked Magnifying mirror to hold itself up Nice bed Nice shower Super convenient for T5 departures

Plug or usb by bed More than one biscuit pack for 2 people Milk to be delivered when asked Magnifying mirror to hold itself up Nice bed Nice shower Super convenient for T5 departures

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Många uppskattar alternativen på plats – Vivre, La Belle Epoque och frukosten får ofta beröm. Andra tycker att priserna är höga och rapporterar enstaka brister som svaga cocktails eller långsam service.

Relaterade gästrecensioner

10

Carolyn

29 sep. 2025

·

Stannade 1 natt

Lovely large, clean room. Just what we needed before our early flight. Excellent service all round Good food in vivre.

Lovely large, clean room. Just what we needed before our early flight. Excellent service all round Good food in vivre.

10

Virginia

2 sep. 2025

·

Stannade 1 natt

excellent one-night stay: comfortable, clean, and helpful, nice staff. and good disability help to get to terminal 5. Dinner at Vivre excellent! good service, superb food; vegetables outstanding! very pleased overall. quiet too. good gift shop: I bought all the necessary gifts quickly; there was a decent choice of tourist-oriented gifts; my friends liked what I gave them. Bathroom good but shower drain sluggish. good choice of bathtub with handheld shower as well as shower stall. I didn't go out so I know nothing about the exterior. I would definitely stay here again. on the expensive side but the value was there.

excellent one-night stay: comfortable, clean, and helpful, nice staff. and good disability help to get to terminal 5. Dinner at Vivre excellent! good service, superb food; vegetables outstanding! very pleased overall. quiet too. good gift shop: I bought all the necessary gifts quickly; there was a decent choice of tourist-oriented gifts; my friends liked what I gave them. Bathroom good but shower drain sluggish. good choice of bathtub with handheld shower as well as shower stall. I didn't go out so I know nothing about the exterior. I would definitely stay here again. on the expensive side but the value was there.

8

Heather

29 okt. 2025

·

Stannade 1 natt

Lovely clean rooms and comfortable bed. Extremely convenient being a few steps from the terminal for easy check-in especially when you have an early flight. Food and drinks rather overpriced however, which made us feel a bit ripped off. £15 for a gin and tonic??

Lovely clean rooms and comfortable bed. Extremely convenient being a few steps from the terminal for easy check-in especially when you have an early flight. Food and drinks rather overpriced however, which made us feel a bit ripped off. £15 for a gin and tonic??

4

Anthony

18 aug. 2025

·

Stannade 1 natt

Ordered a Carbonara. Watery, bland and tasteless. Over 20 GBP? Really poor meal. Internet not working in the room. Came down to explain to one of the staff who just rudely told me it will work eventually and then turned his attention to someone else. Appalling behaviour and attitude. Room key failed to work 3 times. An apology from main desk but they lacked any real interest. Just not a good stay and really average service from a supposed 5 star hotel

Ordered a Carbonara. Watery, bland and tasteless. Over 20 GBP? Really poor meal. Internet not working in the room. Came down to explain to one of the staff who just rudely told me it will work eventually and then turned his attention to someone else. Appalling behaviour and attitude. Room key failed to work 3 times. An apology from main desk but they lacked any real interest. Just not a good stay and really average service from a supposed 5 star hotel

8

Alison

31 juli 2025

·

Stannade 1 natt

Easy walk from the terminal is a real plus. The checkin can be busy so its best to pre check in on line to speed up the process. The restaurants get very busy so its best to book ahead. The La Belle Epoque restaurant although more expensive is worth the treat. Good food beautifully presented. A fairly hidden gem. Breakfast buffet is worth pre booking as well. Very good choice of everything breakfast.

Easy walk from the terminal is a real plus. The checkin can be busy so its best to pre check in on line to speed up the process. The restaurants get very busy so its best to book ahead. The La Belle Epoque restaurant although more expensive is worth the treat. Good food beautifully presented. A fairly hidden gem. Breakfast buffet is worth pre booking as well. Very good choice of everything breakfast.

10

Matthew

8 aug. 2025

·

Stannade 1 natt

Excellent service from the manager and all the staff. The restaurant was 1st class - great food and wine.

Excellent service from the manager and all the staff. The restaurant was 1st class - great food and wine.

2

Claudia

29 aug. 2025

·

Stannade 1 natt

The check-in process was fine, and the room itself was okay. Unfortunately, the rest of the experience fell far short of what I expect from a 5-star hotel. The bar served poorly made cocktails that need serious improvement. The restaurant and bar area overall felt more like a 1-star motel than a luxury property — grubby tables, scratched surfaces, ripped seats, and worn sofas. It’s disappointing that no one seems to have reassessed the condition of these spaces, as they are nowhere near 5-star standard. Even the first upsell email from the hotel was unprofessional — it wasn’t correctly formatted or personalized, which made me question where the “5-star hospitality” was. Another issue came in the morning. Despite having a “Do Not Disturb” sign on my door, I was woken up early by housekeeping working upstairs and a few doors down. They repeatedly propped open the doors with the metal security latch, letting them slam loudly against it each time they went back and forth to the cleaning cart. It was extremely disruptive. A simple solution like using a doorstop, beanbag, or the cleaning cart itself would avoid disturbing paying guests. Overall, this property is not living up to its star rating, and it’s in serious need of attention to detail, training, and basic hospitality standards.

The check-in process was fine, and the room itself was okay. Unfortunately, the rest of the experience fell far short of what I expect from a 5-star hotel. The bar served poorly made cocktails that need serious improvement. The restaurant and bar area overall felt more like a 1-star motel than a luxury property — grubby tables, scratched surfaces, ripped seats, and worn sofas. It’s disappointing that no one seems to have reassessed the condition of these spaces, as they are nowhere near 5-star standard. Even the first upsell email from the hotel was unprofessional — it wasn’t correctly formatted or personalized, which made me question where the “5-star hospitality” was. Another issue came in the morning. Despite having a “Do Not Disturb” sign on my door, I was woken up early by housekeeping working upstairs and a few doors down. They repeatedly propped open the doors with the metal security latch, letting them slam loudly against it each time they went back and forth to the cleaning cart. It was extremely disruptive. A simple solution like using a doorstop, beanbag, or the cleaning cart itself would avoid disturbing paying guests. Overall, this property is not living up to its star rating, and it’s in serious need of attention to detail, training, and basic hospitality standards.

6

Heather

28 okt. 2025

·

Stannade 1 natt

The rooms and location was ideal but food and drinks were very overpriced.

The rooms and location was ideal but food and drinks were very overpriced.

10

Dale

29 nov. 2025

·

Stannade 1 natt

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

This hotel is in a great location when one has a morning flight out of T5. The rooms are spacious, quiet, clean, and has comfortable beds. There are two restaurants and both are excellent at their price level.

8

Robert

22 aug. 2025

·

Stannade 2 nätter

The restaurant food is too expensive for the money. Breakfast is way too expensive. Staff is very nice and accommodating- always. A very nice stay and will stay again.

The restaurant food is too expensive for the money. Breakfast is way too expensive. Staff is very nice and accommodating- always. A very nice stay and will stay again.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Victoria

8 jan. 2026

·

Stannade 1 natt

Vi var där några timmar på en kort stayover och var supernöjda!

Vi var där några timmar på en kort stayover och var supernöjda!

10

HANS

5 okt. 2024

·

Stannade 1 natt

Perfekt läge i terminal 5, bekvämt mellan flyg.

Perfekt läge i terminal 5, bekvämt mellan flyg.

4

Alex

4 dec. 2023

·

Stannade 1 natt

Det är inget lyxigt med det här hotellet som namnet kan ge anspråk på. Det ligger bra på Terminal 5 det är det. Det känns slitet sunkigt och i verkligt behov av en renovering. Badrummet var dock trevligt med både badkar och dusch.

Det är inget lyxigt med det här hotellet som namnet kan ge anspråk på. Det ligger bra på Terminal 5 det är det. Det känns slitet sunkigt och i verkligt behov av en renovering. Badrummet var dock trevligt med både badkar och dusch.

6

Ricardo

för 6 dagar sedan

·

Stannade 1 natt

Great location, inside the airport. This Sofitel doesnt look/feel like a Sofitel hotel at all.

Great location, inside the airport. This Sofitel doesnt look/feel like a Sofitel hotel at all.

4

Elizabeth

förra veckan

·

Stannade 1 natt

The bed smelled like armpits For the price I was expecting more cleanliness and space

The bed smelled like armpits For the price I was expecting more cleanliness and space

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 23:59

Innan 12:00

Deposition

Du måste betala den helt återbetalningsbara depositionen för denna fastighet.

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $380
20 $310	21 $488	22 $445	23 $507	24 $506	25 $510	26 $354
27 $294	28 $384	29 $407	30 $506

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Det är ett krav för gäster att hämta boendets Accor Hotels mobilapp före incheckning Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Du måste betala följande helt återbetalningsbara depositionen.

Deposit: GBP 100.00 per night

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
Gäster bör kontakta boendet i förväg för att boka parkering.
Boendet accepterar kreditkort, bankkort och kontanter.
Kontantfria transaktioner erbjuds
Detta boende använder solkraft och bergvärme till viss del. En del av vattnet återvinns genom ett återvinningssystem för gråvatten.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och säkerhetssystem.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).

Upp till 2 barn, 1 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
Endast registrerade gäster är tillåtna på boendets rum.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Höjdbegränsning gäller för parkering.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri utcheckning är tillgänglig.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för engelsk frukost: GBP 20 per person (ungefärligt pris)
Avgift för parkering under tak: GBP 40.00 per natt
Avgift för tidig incheckning: GBP 90.00 (endast i mån av tillgång)
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Avgift för extrasäng: GBP 35.0 per dag

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.