Name: Red Roof Inn & Suites Wilmington – New Castle
Address: 1612 North Dupont Highway, Building A, New Castle, Delaware, USA, New Castle, Delaware, US
Price range: 57 $–135 $ per night
Rating: 6.95

Was Gäste sagen

Die jüngsten Bewertungen des Red Roof Inn & Suites Wilmington – New Castle sind gemischt: Einige schätzen den günstigen Preis und die haustierfreundliche Politik, während viele über Sauberkeitsprobleme, starke Rauchgerüche, Schädlinge und Lärm von einer Veranstaltungslocation in den späten Nachtstunden berichten.

Mehrere Bewertungen erwähnen auch ausgefallene Annehmlichkeiten (wie den Pool und das Fitnessstudio), veraltete Innenräume sowie unzuverlässiges WLAN oder Fernsehen. Der Service ist uneinheitlich – einige loben das freundliche Personal, während andere langsame oder wenig hilfsbereite Check-Ins, begrenzte Reinigungsutensilien und Schwierigkeiten bei der Rückerstattung bemängeln. Die Eindrücke bezüglich der Lage sind unterschiedlich: Einige schätzen die gute Anbindung an die I‑95 und Amtrak, während andere Bedenken hinsichtlich der Gegend und der Parkmöglichkeiten aufgrund des angrenzenden Nachtclubs äußern. Erwarten Sie einen einfachen Aufenthalt mit einem begrenzten Leistungsumfang.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Mehrere Bewertungen berichten über ausgefallene Annehmlichkeiten, darunter einen nicht funktionierenden Pool und ein nicht verfügbares Fitnessstudio, sowie eingeschränktes Fernsehangebot. Die Parkmöglichkeiten können eingeschränkt sein, wenn der angeschlossene Nachtclub geöffnet ist. Haustiere sind erlaubt, aber die Einrichtungen wirken veraltet.

Reinigung

Das Feedback zur Sauberkeit ist überwiegend negativ, mit wiederkehrenden Berichten über Rauch- oder Marihuanageruch, fleckige Bettwäsche, schmutzige Flure und Schädlinge (Kakerlaken und gelegentlich Bettwanzen). Einige Gäste fanden die Zimmer sauber, aber die allgemeinen Standards scheinen schlecht zu sein.

Zimmer

Die Zimmer sind manchmal geräumig, aber viele bemängeln veraltete Möbel, Wartungsmängel, harte oder laute Betten und erheblichen Lärm vom angrenzenden Nachtclub und den Fluren. Die Zuverlässigkeit des WLAN wird häufig kritisiert.

Dienstleistung

Der Service ist uneinheitlich: Einige Mitarbeiter sind freundlich und der Check-in kann reibungslos verlaufen, aber viele Bewertungen erwähnen lange Wartezeiten, unhilfsbereite oder unfreundliche Interaktionen, Probleme mit Schlüsseln/Kautionen, Mangel an Handtüchern und Schwierigkeiten, einen Manager zu erreichen oder eine Rückerstattung zu erhalten.

Standort

Die Meinungen sind gemischt – es ist zwar günstig gelegen in der Nähe der I‑95 und Amtrak, aber einige Gäste fühlten sich in der Gegend unwohl oder unsicher, und der benachbarte Nachtclub beeinträchtigt die Parkmöglichkeiten und die allgemeine Atmosphäre.

Gastronomie

Das gastronomische Angebot vor Ort ist begrenzt: Mehrere Bewertungen besagen, dass das Restaurant geschlossen ist und die nahegelegenen Optionen minimal sind. Kaffeemaschine oder -zubehör im Zimmer fehlen oft oder sind fehlerhaft.

Ähnliche Gästebewertungen

6

Tim

27. Mai 2023

·

Aufenthalt am 1 Nacht

No coffee mugs in room and they couldn't find any. The room smelled terrible.

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4

Tiffany

30. Okt. 2023

·

Aufenthalt am 1 Nacht

Booked room for family of four. Room had only two towels. Husband went to front desk to get two more towels and lady said it was policy that we only get two towels. We got the towels but she wasn’t nice about it and did not want to give us one towel each- we got the hotel so we could shower after a long day at the dirt race track! One of the Pillows was disgusting - I walked it down to front, also showed her picture of security lock hanging off door. She was bothered, not at all helpful. The room had outlet covers broken and on the floor. Holes in wall and table we moved in front of doors for safety was sticky. (There was a second door connecting to another room and that lock was not secure either). The Bar/restaurant next door was having Halloween party and the music was crazy loud, but the least of the problems for this stay. We checked out early morning and a different woman at the front was kind and apologetic. She took a photo of broken lock and said she would have maintenance take care of it for the next guest. We won’t be staying at another red roof again.

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2

H Ward

15. Mai 2023

·

Aufenthalt am 1 Nacht

This property used to be clean and safe. It is neither now. It once had a restaurant, it longer does. The rooms used to be well appointed, now they are poorly decorated, less comfortable and downright dismal. I wouldn't recommend a stay here.

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8

Debbie

31. Aug. 2024

·

Aufenthalt am 1 Nacht

We didn't get enough towels and washcloths. Even left a note, but it was ignored. The coffee pot had the wrong coffee filter holder and new coffee wasn't left every morning.

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2

Elaine

31. Juli 2023

·

Aufenthalt am 1 Nacht

Girl at front desk pleasant Room didn't have hair dryer, coffee machine nor microwave. Floors sticky and dirty. No comforter on bed (had two sheets for covers), one bed missing pillow cases (called downstairs brought up 2 pillows with cases), couple pillows were so thin had them folded in half in cases, not enough towels for 2 people, lamp shades damaged, usually give you 2 cards we only rec'd one, curtains ripped, doors entering building were very dirty, people hanging around by side door smoking no where did I see a butt disposal stand, parking lot had trash flying around, beer caps and butt ends. No restaurant open on premises as advertised with a menu...but hasn't opened yet??? Killed 3 roaches in bathroom. And for some reason on 7/31 they charged our account $1.50??

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4

Christy

7. Sept. 2023

·

This motel is located behind a cemetery on a dead end road. The only options for food within walking distance are the vending machines. Stayed here because I was on a budget. Do not recommend unless you’re homeless, have an extra $60 and want a roof over your head. Just plain Gross! The smell in the hallways were gagging, other guests were especially loud and disrespectful, guests openly using drugs outside, domestic fights in the parking lot….if you’re broke… stay here. They did have hot water and a chair to use as extra security under the door handle though.

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4

Sharie

27. Apr. 2025

·

Aufenthalt am 2 Nächte

Property had no working pool like the site stated. No onsite restaurant, no infant cots or cribs. Everything was old and rusted and the motel stank so bad. Tried to turn the heat on and it started smoking. Heated up my food and the glass plate in the microwave shattered. No amount of money makes these conditions ok. Staff was respectful. Property needs major updating.

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8

Debbie

31. Aug. 2024

·

Aufenthalt am 1 Nacht

We enjoyed our stay, however, we had to request hand towels and washcloths every day and coffee also.

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2

Janet

31. März 2023

·

Aufenthalt am 1 Nacht

We had many issues with our stay at Red Roof Inn Wilmington New Castle on Wed. 3/29/2023. Just about everything in the room was very old, worn-out, or didn't work. The bedclothes were all dirty or stained and had burn holes in them. We asked for clean sheets which we put on ourselves but they didn't look any better. One of the pillow cases was shredded on the open end but was tucked into itself so you couldn't see it until it was removed. The hotel should be ashamed to actually use sheets and pillowcases that were too shabby for a dog shelter! Pillows were small, lumpy and pretty much unusable. The metal table lamps were very rusty, and one had no light bulb. The AC/HEATER unit did not work at all. The closet door was broken and askew. There was an empty plastic gatorade bottle under the mattress at the headboard end, which we discovered when we changed our own sheets. The amenities promised a coffee maker in the room, but there was none. In other words, the housekeeping and cleaning of the room was shamefully poor! Especially in contrast to a brand new looking, shiny, and well-appointed entrance lobby and front desk. The staff brought us the requested set of sheets, but showed little concern for our complaints and discomfort. Final straw - the manager was never available to talk to that night or by phone when we called twice the next day. We would appreciate hotels.com looking into this terrible treatment and service we received at this hotel.

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4

Stacey

2. Juli 2024

·

Aufenthalt am 1 Nacht

The property was okay, first room I've stayed in that did not have carpet. The bed squeaked. But the worse part is the hotel is next to a club. I heard the dull thud of the music until 2 am. My room was on the front and end furtherest away from the front desk. I went out to my car at 1:30 to het sleeping pills and there were many young people hanging out in the parking lot. Happily, no damage to my car, but i did not feel comfortable at this hotel.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	63 $
Februar	65 $
März	64 $
April	69 $
Mai	79 $
Juni	93 $
Juli	69 $
August	66 $
September	68 $
Oktober	73 $
November	67 $
Dezember	64 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $57	16 $68	17 $67	18 $79	19 $77
20 $70	21 $70	22 $69	23 $70	24 $70	25 $81	26 $81
27 $70	28 $70	29 $70	30 $70

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $70	2 $135	3 $135
4 $70	5 $70	6 $70	7 $70	8 $70	9 $85	10 $85
11 $70	12 $70	13 $70	14 $70	15 $70	16 $85	17 $85
18 $70	19 $70	20 $70	21 $70	22 $70	23 $85	24 $85
25 $70	26 $70	27 $70	28 $70	29 $70	30 $85	31 $85

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Superior-Zimmer, 2 Doppelbetten (Smoke Free)

Superior-Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower, Smoke Free)

Superior-Zimmer, 1 King-Bett (Smoke Free)

Suite, 1 King-Bett (Smoke Free)

Gästebewertungen

Zufriedenstellend

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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