Courtyard Marriott Houston Pearland

Room was not cleaned two of the nine days, and barely cleaned on the other days. Elevator was out one whole day. Water in faucet was a trickle.

Convenient to Pearland Towne Center and had a nice bar in hotel!

Friendly and helpful staff. Clean room. Only issues were slow elevator. No coffee cups and only decaf coffee. Front desk staff were helpful with the coffee issues. Great location for shopping and dining . Would definitely stay there again.

Really liked the cleanliness. Surrounding stores. And specially the security measures during the night.

I didn't expect this hotel to be as elegant as it was. When I walked into the lobby, I thought I was in a luxury hotel. It was nicely decorated, had a great little bar area and offered a nice snack/dinner menu. The loaded tots are amazing by the way. The room was just as nice as the lobby area. I would recommend this hotel. The price for what you get was almost too good to be true. We stayed New Year's Eve night and only paid $120 for the room. I would have expected at least double for as nice as it was.

Had an excellent stay. The rooms were clean and comfortable, the staff was as nice and accommodating as can be, the cafe had a good variety of food and drinks and it was situated within walking distance to a variety of retail stores. Definitely recommend and definitely will stay there again.

The room had a dingy musty smell as soon as you open the door. I moved one of the night stand a tiny bit so I could reach a plug and there was so much dust, you could tell they had not vacuumed those corners in a very long time. The elevator was not working and when we would ask the attendant she would just say she didn’t know anything so just take the stairs. She failed to tell us that one set of stairs led you out to an alley in the direction of another building and to get back in to the hotel would require you going all the way back around because there was no reentry.

The bathroom was a little dated & the carpet had a slight odor. I barely stayed at the hotel only to sleep, shower & utilize the gym - so wasn’t really bothered by it. Overall, the location & the amenities offered was a plus. It was right within the Pearland Towne plaza so access to several stores & eatery. Was able to walk down to the lobby & grab my Starbucks coffee daily, so that was a plus. I’ll definitely recommend & possibly stay again in the near future, as I visit that area often.

Young black lady in the front was extremely nice!!! Hotel is by everything parking is free I’ll definitely stay again

Rather run-down hotel in a great area with a lot of shopping and restaurants. Hotel doesn’t match the surroundings. Carpets dirty, one (of two) elevators out of service one morning, A/C was loud & inefficient. There are better options close-by!

I was given a handicapped room although I did not request one. After entering the room, it had a mildew smell. I found someone’s big toenail between the sheets, and two blood stains on the curtains. Thankfully, Brian was able to move me into another room. HOWEVER, although that room seemed a little cleaner than the previous one, there was still someone else’s hair in the showers and on the floors. The hallway on the 5th floor also smells like urine. The area is decent, this hotel is not. I will not be staying here again.

The room smelled musky

Great location and was clean and comfortable

The room was very clean and was a nice stay would definitely come back

The check-in and check-out process was easy. The staff was friendly and the room was clean.

The location was great, but we were very frustrated at the cleanliness of the hotel. The first room we were given had pubic hairs all over the toilet seat when we walked in, and the bathroom had clearly not been cleaned. The second room we were moved to literally had black mold (I have pictures if you'd like me to provide them) going up the entire wall behind the headboard. There was mold growing so thickly from the fire sprinkler on that same wall that it was starting to clump. At that point we felt uncomfortable staying at the hotel and asked if we could just check out. Even though we had not spent even an hour at the hotel and had moved rooms multiple times, we were told that we could check out, but that the hotel would NOT refund ANY of the 4 night stay. As we couldn't afford to take a 4 night loss on a work trip, we were moved to a third room that although not clean (there was unwiped food smudges on the desk area, the remote control was sticky with what I'm assuming was food, and the fridge was not wiped down), it was better than the first two rooms and we just wiped everything down ourselves. We specifically chose this property because although it was more expensive than the hotels around it, we have always had nice stays at Marriott hotels. This was definitely not a typical Marriott. The housekeeper in all three rooms was someone named "Maritza" if that is of any interest. We are in the area frequently for work and will never stay here again.

Toilet had brown stains in it and the shower was dirty and sheets had stains as well very disappointed being an elite Marriott member and we never received our points for our two night stay. Never will stay at this Marriott again

The room had a dingy musty smell as soon as you open the door. I moved one of the night stand a tiny bit so I could reach a plug and there was so much dust, you could tell they had not vacuumed those corners in a very long time. The elevator was not working and when we would ask the attendant she would just say she didn’t know anything so just take the stairs. She failed to tell us that one set of stairs led you out to an alley in the direction of another building and to get back in to the hotel would require you going all the way back around because there was no reentry.

Very clean and nice

Clean room, staff

Paper thin wall were bad enough, mechanical banging noises woke me up every night at 4a and kept going both nights of my stay.

No mirrors in the room made it difficult to get ready . We were there for a wedding and only mirror was inside the bathroom door , which could only be used from inside when the door was closed.

We went to Pearland for a family wedding. I had stay many year back at the Marriott in Pearland and remembered that it was nice and I had liked it. So, I recommended it to some of the friends of the family. In all 5 rooms. 1. There was no room safe as advertised on your 3rd party website Hotels.com. 2. Our friends had various complaints. It was too noisy, The Ice Machine. The elevator next to one room noisy. No breakfast included. 3. It was clean and comfortable. And my room was quiet. I would stay there again but don’t think my friends will.

I had such a wonderful stay at the Courtyard Marriott in the Pearland Towncenter! The front desk staff was absolutely amazing hands down!!! They were extremely courteous and kind! They were very informative about our stay and very welcoming anytime we had a question. The room was very nice, clean as well as cozy! The sofa bed was not comfortable at all and needs to be upgraded. The bed could have been more comfortable and there was a not such a pleasant smell on my pill. It may have been the detergent that was used to wash the lien. The decor in the lobby was absolutely amazing for Christmas and the Bistro was very nice and intimate. There was an area right outside of the Bistro were you could plug your electrics such as laptops, tables, cellular devices etc. My family and I sat in that area for a little while and enjoyed the ambience! There was a beautiful Christmas festival that was going on in the town center that we attended, and I love the fact that when you walk out of the hotel, you are right in the town center. We had dinner and were able to shop and did not have to drive because we were in the center of the attractions. The outside terrace was very nice as well. Very peaceful and tranquil! I highly recommend anyone looking for a relaxing and comfortable place to stay, to choose the Courtyard Marriott in the Pearland Town Center!

Beds were comfy, AC coulda been a bit better but for space and price, great

Excellent location, very nice hotel. Nice rooms, decent size but not very roomy

My room was clean, quiet and comfortable - enjoyed my stay!

Rooms looked nice and like they were recently renovated. There is a light switch at the entrance of the room that kills the power in the outlets at the night stands not allowing a cell phone or any device to be plugged unless you read a very small print by the switch that is in a sticker about to fall off. Other than this, everything was good.

Paper thin walls (you can hear everything from surrounding rooms), loud refrigerators, poor facility upgrades. The bed was comfy. A nice shopping center is in walking distance.

Warm water at best. Not enough hot water for a bath. Haven't seen a TV that small in a hotel since tube TV's. Fire alarm kept going off and had to evacuate twice in two days.

Our stay was excellent and the Staff was very friendly. Our television was going out and they replaced it with 55 inch. I, stay at the Marriott every year while in Houston, Texas.

Very excellent staff and great location. My room was very accommodating and comfortable.

Housekeeping knocked on our door at 7am, waking us up. A while later they came back and opened our door without knocking and nearly walked in on me undressed right out of the shower. The front desk offered us late check-out for our troubles.

From the moment we walked in untill the moment we checked out, oir experience was most enjoyable. Aniyah, Annelisse, and Mary are all apart of the reason our stay was so great. They were so nice and accommodating throughout the whole process. They really went above and beyond their call of duty. I am going to make sure that on my next visit I stay at this hotel specifically.

The stay was excellent as usual. But the night of check-in, on Wed. Feb 14th, the receptionist was incredibly rude and unprofessional. I traveled late and checked in about 11pm. I was asked how I was let in, and I said one of the guests allowed us to come up with him. I advised the male receptionist that I had called hotel front desk, and he said 'no you didn't, I didn't get any phone calls. I ignored his comment. I then asked for if they had complimentary water, he responded "no we don't do that". I mentioned, we have gotten complimentary small water bottles in past stays, and he said in an argumentative manner "no you haven't, we've never done that". At this point, I was baffled and tired, that I didn't feel like arguing with him, so I just took my key and told him to have a good night. There was no response. This is the first time I have a bad experience with customer service at this hotel. Everyone is usually pleasant and professional, no matter the check in time. I know Marriott hotels have high standards and this employee is not the representation of the services Marriott strives to provide. I hope you can provide education and counseling on this employee. Thank you

Staff was absolutely amazing!!

i booked 2 nights at this property, after realizing that due to a later than expected arrival due to a change in my flight, i called the hotel to advise them that i would be arriving on thursday morning as opposed to Wednesday. i did this specifically because i did not want my reservation to be cancelled and also when i arrived i needed a few hours sleep before a meeting. to my dismay upon arrival my room was not available as they had re sold my room. when i advised of the steps i took to avoid this i was told to take it up with expedia. this sums up my experience at the marriot pearland, uncaring........

Young black lady in the front was extremely nice!!! Hotel is by everything parking is free I’ll definitely stay again

Visited this Marriot on a recent trip to Houston. This location is situated within the Pearland Town centre. It was difficult figuring out google maps where it was located but basically in the middle of Pearland town centre. Parking is at the back. You can access the building from the parking lot which leads you to the lobby the prooble I had was the smell. They put a super strong air freshener that is sickening. It’s not normal that it has to be that strong so I am assuming it’s to present pests the hotel is clean but old and carpet is worn down in the hallways. My room looked clean and fine and actually spacious/ had a couch with a pullout bed which was nice. The service at the hotel was nice. We needed clean towels mid day they brought it up. Another day we needed a working iron and they brought up a new one/ Cleaning of the rooms looks like it’s only done maybe 3x in a week stay but we had no major issues. As the property is in the mall it’s convenient to walk and shop. A few decent restaurants in the area. This location was also close to where we wanted to be so it ended up being very convenient for us/ Other than the bad smell that wafts from the lower entrance into the elevator and hallway it’s a nice place.

The property canceled our reservation and rebooked our room to someone else. We had a confirmation and proof of who we spoke to for the reservation and they canceled it anyway. Very disappointed in the service despite being a bonvoy member. DO NOT BOOK HERE.

Convenient to Pearland Towne Center and had a nice bar in hotel!

Location to shopping snd interstate.

I loved that this location was in the heart of Pearland's shopping center. It was so convenient to walk out of the hotel and be in the center of everything.

Overall lovely. Close to restaurants and shopping center.

Great property and a great location convenient to shopping

The bathroom was a little dated & the carpet had a slight odor. I barely stayed at the hotel only to sleep, shower & utilize the gym - so wasn’t really bothered by it. Overall, the location & the amenities offered was a plus. It was right within the Pearland Towne plaza so access to several stores & eatery. Was able to walk down to the lobby & grab my Starbucks coffee daily, so that was a plus. I’ll definitely recommend & possibly stay again in the near future, as I visit that area often.

Shopping right outside your door.

Excellent location, very nice hotel. Nice rooms, decent size but not very roomy

Great location!

Nice neighborhood. Easy access to shops.

Was surprised they asked me to pay for breakfast after making a booking that included breakfast. And for a hotel so pricey, all they even served was just bagels. The Super 8 would have been better.

I didn't expect this hotel to be as elegant as it was. When I walked into the lobby, I thought I was in a luxury hotel. It was nicely decorated, had a great little bar area and offered a nice snack/dinner menu. The loaded tots are amazing by the way. The room was just as nice as the lobby area. I would recommend this hotel. The price for what you get was almost too good to be true. We stayed New Year's Eve night and only paid $120 for the room. I would have expected at least double for as nice as it was.

Had an excellent stay. The rooms were clean and comfortable, the staff was as nice and accommodating as can be, the cafe had a good variety of food and drinks and it was situated within walking distance to a variety of retail stores. Definitely recommend and definitely will stay there again.

Hotel is fine. Expensive for what it is. Breakfast very basic.

Very clean and well maintained property. Super convenient to shopping and dining. Mirna at the front desk was delightful. Unfortunately her counterpart was not. Breakfast options were disappointing compared to other Courtyards. Overall, I would stay again while visiting family in the area.

The pool ,able to have breakfast in the morning and sturbucks coffe. In general everything was very good I enjoyed the stay.

We liked everything, only a worker in the Restaurant needs to be kinder to the customers. Everything else is very good.

Room was a little lived in. Nightstand light won’t work unless overhead light and switch was on. Chair cushion was worn and un kept. Toilet kept running after every flush, but breakfast was absolutely amazing. Best hotel breakfast I’ve had in my life. This was on Xmas day. So normal days must top that with full staff.

The trip was long, we came for a graduation and stayed at this Hotel. I purchaced breakfast online but when i got there i was told it really was no breakfast, I could get a free fruit cup and coffe from Bistro. I had to provide room key and ID to get fresh towels. No smoking area, so poloce were called while standing outside by rental car smoking.

Like dinning options in and around the hotel.