The Royal Suites Yucatán by Palladium
429 US$
/ noche
Promedio para noviembre
Precios para The Royal Suites Yucatán by Palladium
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429 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En The Royal Suites Yucatán by Palladium, los precios por noche son de 313 US$ de media en el mes más barato (octubre) y de 560 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 525 US$ |
| febrero | 560 US$ |
| marzo | 487 US$ |
| abril | 454 US$ |
| mayo | 427 US$ |
| junio | 371 US$ |
| julio | 339 US$ |
| agosto | 329 US$ |
| septiembre | 314 US$ |
| octubre | 313 US$ |
| noviembre | 429 US$ |
| diciembre | 448 US$ |
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nov · 429 US$
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Más caro: febrero (aprox. 560 US$)
Más barato: octubre (aprox. 313 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 3 piscinas al aire libre nada como la playa privada para descansar.
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 3 piscinas al aire libre nada como la playa privada para descansar.
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
TRS Yucatan Hotel - Adults Only - All Inclusive te ofrece la posibilidad de tomar algo en El Gaucho, aunque también puedes ir a un bar-cafetería. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 20 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 454 habitaciones con decoraciones diferentes, equipadas con minibar y televisión de pantalla plana. Las habitaciones disponen de balcón amueblado. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con bañera o ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en TRS Yucatan Hotel - Adults Only - All Inclusive de Kantenah, estarás a 10,5 km de Playa Akumal y a 19,8 km de Parque Xel-Há.
Qué hay cerca
Playa Xpu-ha(4 millas)
Cenote Tajma Ha(4 millas)
Ecopark Kantun Chi(4.3 millas)
Cenote Cristalino(4.5 millas)
Cenote Azul(4.6 millas)
Cenote Jardín del Edén(5 millas)
Cenote Chikin Ha(5.2 millas)
Club de golf de Puerto Aventuras(5.9 millas)
Marina de Puerto Aventuras(6.3 millas)
Museo CEDAM(6.3 millas)
Biblioteca Hekab(6.3 millas)
Bahía de Fátima(6.5 millas)
Centro ecológico Akumal(6.5 millas)
Playa Akumal(6.5 millas)
Playa Oasis(6.6 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(29.4 millas)
Aeropuerto Internacional de Tulum (TQO)(47.1 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(53.3 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Carretera Chetumal Km 259.5, Kantenah, Solidaridad, Estado de Quintana Roo, México
Playa Xpu-ha (4 millas)
Cenote Tajma Ha (4 millas)
Ecopark Kantun Chi (4.3 millas)
Cenote Cristalino (4.5 millas)
Cenote Azul (4.6 millas)
Cenote Jardín del Edén (5 millas)
Opciones de habitación
5
Suite Poolside Single Use
Detalles de la oferta
1 Cama Individual
775 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Junior Suite Private Pool Single Use
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
786 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina privadaBañera de hidromasaje privada interior
5
Junior Suite Poolside
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 3
646 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Junior Suite Ocean View Single Use
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
y 1 Sofá Cama
646 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Junior Suite
Detalles de la oferta
2 Camas Dobles
y 1 Sofá Cama
1 Cama Doble Extragrande
Capacidad: 3
646 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá camaBañera de hidromasaje privada interiorBañera de hidromasaje privada
6
Suite Hot Tub Terrace Single Use
Detalles de la oferta
1 Cama Individual
807 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Junior Suite Poolside Single Use
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
y 1 Sofá Cama
646 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Suite Hot Tub Terrace
Detalles de la oferta
1 Cama Individual
Capacidad: 2
807 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Junior Suite Private Pool
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 2
786 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina privadaBañera de hidromasaje privada interior
6
Suite Private Pool
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Suite Poolside
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
775 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
1 Cama Doble Extragrande
Capacidad: 2
969 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Overwater Villa Suite Single Use
Detalles de la oferta
1 Cama Doble Extragrande
722 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Junior Suite Hot Tub Terrace Single Use
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
786 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá camaBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Junior Suite Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
y 1 Sofá Cama
Capacidad: 3
646 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Junior Suite Hot Tub Terrace
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
786 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá camaBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Junior Suite Single Use
Detalles de la oferta
1 Cama Doble
1 Cama Doble Extragrande
646 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá camaBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Suite Single Use
Detalles de la oferta
1 Cama Doble Extragrande
969 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada interiorBañera de hidromasaje privada
5
Overwater Villa Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
722 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
6
Suite Private Pool Single Use
Detalles de la oferta
1 Cama Doble Extragrande
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre The Royal Suites Yucatán by Palladium
8.8
Fabuloso
Basado en 1647 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
81%
Familia
8%
Grupo
9%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el TRS Yucatan Hotel - Solo Adultos, los viajeros elogian repetidamente al personal amable y a los mayordomos, la variedad de opciones gastronómicas y los amplios terrenos al estilo jungla con múltiples piscinas y un spa, al tiempo que señalan insistentes ofertas de venta, largas distancias y una playa rocosa y con algas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el TRS Yucatan Hotel - Solo Adultos, los viajeros elogian repetidamente al personal amable y a los mayordomos, la variedad de opciones gastronómicas y los amplios terrenos al estilo jungla con múltiples piscinas y un spa, al tiempo que señalan insistentes ofertas de venta, largas distancias y una playa rocosa y con algas.
Los huéspedes también aprecian el acceso a los resorts hermanos, las variadas actividades diarias y el ambiente tranquilo, exclusivo para adultos. Las frustraciones comunes incluyen insistentes ofertas de clubes vacacionales o mejoras al momento del registro, ocasionales largas esperas por los carritos de golf y reservas para cenar que pueden ser difíciles de conseguir. Otros informan sobre habitaciones húmedas o anticuadas con problemas de aire acondicionado o mantenimiento, y una calidad de la comida que puede variar según el lugar. Espere una escapada tranquila, solo para adultos, que prioriza la relajación y el servicio sobre unas clásicas vacaciones de playa con arena.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Gran resort con múltiples piscinas (incluidas una piscina infinita y una alimentada con agua del mar), un spa y gimnasio bien valorados, y acceso a las comodidades y actividades de las propiedades hermanas. El transporte en carrito de golf ayuda en los extensos terrenos, pero puede implicar esperas; algunas zonas de la playa son rocosas o limitadas.
Reseñas de huéspedes relacionadas
10
Sesha
12 mar 2025
·
Se alojó 4 noches
The service at TRS Yucatan was top-notch. Each suite has a butler staff to meet your needs, and ours (Christian, LuisO, and Hugo) were friendly, fun, and very helpful. The hotel is built along mangroves - there are covered wood pathways (lit at night) so you can experience this unique ecosystem. The salt pool is amazing; our favorite location to relax and soak in the sun. Water shoes are recommended as there is coral along this part of the coast/beach. We ate only at TRS restaurants because we wanted a true adults-only experience. The food was mostly great, but I can't say amazing. Maybe my expectations were too high for an all-inclusive. Room service food was pretty bad (flavorless). The Chic Cabaret show was high-energy, non-stop fun with a very good tasting menu/dinner. Overall, TRS was just what my husband I were looking for to celebrate our 30th anniversary. The hotel had nice touches to make us feel special throughout our stay. I would definitely recommend TRS and would stay there again.
The service at TRS Yucatan was top-notch. Each suite has a butler staff to meet your needs, and ours (Christian, LuisO, and Hugo) were friendly, fun, and very helpful. The hotel is built along mangroves - there are covered wood pathways (lit at night) so you can experience this unique ecosystem. The salt pool is amazing; our favorite location to relax and soak in the sun. Water shoes are recommended as there is coral along this part of the coast/beach. We ate only at TRS restaurants because we wanted a true adults-only experience. The food was mostly great, but I can't say amazing. Maybe my expectations were too high for an all-inclusive. Room service food was pretty bad (flavorless). The Chic Cabaret show was high-energy, non-stop fun with a very good tasting menu/dinner. Overall, TRS was just what my husband I were looking for to celebrate our 30th anniversary. The hotel had nice touches to make us feel special throughout our stay. I would definitely recommend TRS and would stay there again.
10
Kylie
28 jun 2025
·
Se alojó 6 noches
The TRS Yucatan was gorgeous. The adults only infinity pool was stunning and was where we spent most of our day given that the sea moss was very bad and we were unable to enjoy the actual beach. The butler at the hotel was very convenient and made booking dinners, getting room service, etc a breeze. The gym was phenomenal and having both a "yoga" side and a weights/cardio side was a nice touch. While we walked the property, people were also able to get carts around to the different areas because the property is huge. You also get access to the sister properties so if you wanted to get dinner anywhere else you could. There were some issues that came up, but the staff were very apologetic and made it a point to make up for any concerns. The spa was beautiful, and the hydro therapy circuit was something I really enjoyed despite being very hesitant at first. The food was fantastic and every restaurant had truly unique offerings. There was always something going on at night, and the bars being open late was fun. Unfortunately I had to do work in the mornings during my visit, and since there was not a coffee shop (they should add one) I spent my mornings at the Capricho Restaurant and the staff made it a perfect spot. They were always welcoming and made my coffee orders perfect every time. Special thanks to Montserrant, Paula, Jennifer, and Laura for making my mornings peaceful and enjoyable :) Also special thanks to Jonathan the manager for being truly humble and kind.
The TRS Yucatan was gorgeous. The adults only infinity pool was stunning and was where we spent most of our day given that the sea moss was very bad and we were unable to enjoy the actual beach. The butler at the hotel was very convenient and made booking dinners, getting room service, etc a breeze. The gym was phenomenal and having both a "yoga" side and a weights/cardio side was a nice touch. While we walked the property, people were also able to get carts around to the different areas because the property is huge. You also get access to the sister properties so if you wanted to get dinner anywhere else you could. There were some issues that came up, but the staff were very apologetic and made it a point to make up for any concerns. The spa was beautiful, and the hydro therapy circuit was something I really enjoyed despite being very hesitant at first. The food was fantastic and every restaurant had truly unique offerings. There was always something going on at night, and the bars being open late was fun. Unfortunately I had to do work in the mornings during my visit, and since there was not a coffee shop (they should add one) I spent my mornings at the Capricho Restaurant and the staff made it a perfect spot. They were always welcoming and made my coffee orders perfect every time. Special thanks to Montserrant, Paula, Jennifer, and Laura for making my mornings peaceful and enjoyable :) Also special thanks to Jonathan the manager for being truly humble and kind.
10
Mark
1 abr 2025
·
Se alojó 7 noches
Very friendly staff. Transportation around the 4 resorts was always available. Great food. Great drinks. Private beach lits of seating with shade. Loved this resort
Very friendly staff. Transportation around the 4 resorts was always available. Great food. Great drinks. Private beach lits of seating with shade. Loved this resort
10
Lynsey Ellyn
8 nov 2025
·
Se alojó 7 noches
Spent a week at TRS Yucatan and had an incredible stay. We went for one of the junior suites with the small private pool out the back to treat ourselves and really enjoyed it! I don’t think we can go back to a normal resort or a different room after this. We were able to see a family of coati’s around the jungle behind our pool, various birds, racoons and agoutis. The services provided were top notch. Plenty of choices at the buffet which also has the option of ordering meals from a set menu as well. The buffets were very clean and well organized, with individual servings/dishes to take from. The à la carte restaurants were also pretty good, we enjoyed the appetizers at Tentazione (Italian) and the dishes at La Bohème (French), we had read good reviews about El Gaucho but it wasn’t our favourite. Room service was also great, we’re not used to feeling waited on and kept the room service light off (there is also a DND button that we did not use) but it was so nice coming back every time a clean room and a fully stocked fridge and coffee station. We paid extra for the Full Moon Dinner as well as the Chic Cabaret show and neither disappointed and were well worth the money. The Chic show was fantastic, all of the performers had so much energy it was hard to take your eyes off of them and the 3 hour show went by so quickly! Overall, we had a great experience and hope to be able to come back or check out other TRS locations!
Spent a week at TRS Yucatan and had an incredible stay. We went for one of the junior suites with the small private pool out the back to treat ourselves and really enjoyed it! I don’t think we can go back to a normal resort or a different room after this. We were able to see a family of coati’s around the jungle behind our pool, various birds, racoons and agoutis. The services provided were top notch. Plenty of choices at the buffet which also has the option of ordering meals from a set menu as well. The buffets were very clean and well organized, with individual servings/dishes to take from. The à la carte restaurants were also pretty good, we enjoyed the appetizers at Tentazione (Italian) and the dishes at La Bohème (French), we had read good reviews about El Gaucho but it wasn’t our favourite. Room service was also great, we’re not used to feeling waited on and kept the room service light off (there is also a DND button that we did not use) but it was so nice coming back every time a clean room and a fully stocked fridge and coffee station. We paid extra for the Full Moon Dinner as well as the Chic Cabaret show and neither disappointed and were well worth the money. The Chic show was fantastic, all of the performers had so much energy it was hard to take your eyes off of them and the 3 hour show went by so quickly! Overall, we had a great experience and hope to be able to come back or check out other TRS locations!
8
Sara
26 oct 2025
·
Se alojó 5 noches
The resort is very nice, food and staff are great. Down side is it’s so big you have to try and catch a cart every where and it’s not always easy. Also I did not like that we paid for an all inclusive but when you get there they tell you unless you pay 500.00 more you don’t get the experience other get and that you wouldn’t have to pay that if you didn’t book through a 3rd party site. So was the 500.00 extra worth it? Not really. I didn’t like that when you get there booking in takes SO LONG because they want you to upgrade your stay. I just got off a flight and an hour drive to the hotel, I just want to chill not be hustled for more money! It was nice but the ocean is much prettier at other resorts and knowing what I know now we probably would not return.
The resort is very nice, food and staff are great. Down side is it’s so big you have to try and catch a cart every where and it’s not always easy. Also I did not like that we paid for an all inclusive but when you get there they tell you unless you pay 500.00 more you don’t get the experience other get and that you wouldn’t have to pay that if you didn’t book through a 3rd party site. So was the 500.00 extra worth it? Not really. I didn’t like that when you get there booking in takes SO LONG because they want you to upgrade your stay. I just got off a flight and an hour drive to the hotel, I just want to chill not be hustled for more money! It was nice but the ocean is much prettier at other resorts and knowing what I know now we probably would not return.
10
Jose R Lopez
16 jul 2025
·
Se alojó 3 noches
The hotel was extremely clean and provided all needed amenities. The staff and service was over the top. The shows are a must. The entertainers provided a las vegas atmosphere. Plenty of room at all the pools. And I enjoyed walking alone at night and felt safe.
The hotel was extremely clean and provided all needed amenities. The staff and service was over the top. The shows are a must. The entertainers provided a las vegas atmosphere. Plenty of room at all the pools. And I enjoyed walking alone at night and felt safe.
10
Ainsley
30 nov 2025
·
Se alojó 10 noches
My husband and I went to TRS for our honeymoon and we truly had the time of our lives. We were able to completely unwind, and feel so cared for in the most beautiful utopia. The resort was huge, with so many places (and different resorts) to explore. The location was stunning with beautiful water, landscaping, walking paths, and perfect weather. The food was outstanding with something for everyone (access to14 restaurants). The infinity pool was a favourite spot to hang out at, as well as the beach at the kantenah resort side. We went snorkelling and saw so many sea turtles and we also had a spa day which included an 80 minutes massage and all day access to the spa pools and hydrotherapy. We went to the CHIC cabaret show which was outstanding, with so many incredibly talented people! And for the biggest strength of TRS - the employees.The staff was so welcoming, eager to help us out, and so warm and kind. Our butlers Paola and Julian in villa 68 were the warmest faces of welcome every time we walked back to the villa. They went above and beyond with EVERYTHING for us, allowing us to not have to worry about a thing. Lourdes and Cesar at Helios made our breakfast service incredible, making us feel so special every morning. Our room cleaner Selena was so efficient with so much attention to detail! Julian at capricho, Oscar at tentazione, and David at boheme each went above and beyond for us, making us feel so cared for! The drivers were so warm and helpful too! TRS was a 20/10!
My husband and I went to TRS for our honeymoon and we truly had the time of our lives. We were able to completely unwind, and feel so cared for in the most beautiful utopia. The resort was huge, with so many places (and different resorts) to explore. The location was stunning with beautiful water, landscaping, walking paths, and perfect weather. The food was outstanding with something for everyone (access to14 restaurants). The infinity pool was a favourite spot to hang out at, as well as the beach at the kantenah resort side. We went snorkelling and saw so many sea turtles and we also had a spa day which included an 80 minutes massage and all day access to the spa pools and hydrotherapy. We went to the CHIC cabaret show which was outstanding, with so many incredibly talented people! And for the biggest strength of TRS - the employees.The staff was so welcoming, eager to help us out, and so warm and kind. Our butlers Paola and Julian in villa 68 were the warmest faces of welcome every time we walked back to the villa. They went above and beyond with EVERYTHING for us, allowing us to not have to worry about a thing. Lourdes and Cesar at Helios made our breakfast service incredible, making us feel so special every morning. Our room cleaner Selena was so efficient with so much attention to detail! Julian at capricho, Oscar at tentazione, and David at boheme each went above and beyond for us, making us feel so cared for! The drivers were so warm and helpful too! TRS was a 20/10!
10
Rhegan
20 oct 2025
·
Se alojó 6 noches
Plenty of pool and food options! Julio was especially lovely in Helios. Our Butlers Paola, Gabriel, and Naomi were very responsive, friendly, and helpful! Our first night was very fun and special because Fran made us wonderful and unique shots at the Terrace Bar. The ocean pool is especially lovely! We loved that we could select the liquor we wanted in our drinks too (I recommend the “blue bottle” tequila!). Staff were all very kind and the golf cart service was very convenient, thought once in a while you’d and up stranded for a little on one of the properties. The only activity we did was rifle shooting but it was so fun and Andres was a wonderful instructor!
Plenty of pool and food options! Julio was especially lovely in Helios. Our Butlers Paola, Gabriel, and Naomi were very responsive, friendly, and helpful! Our first night was very fun and special because Fran made us wonderful and unique shots at the Terrace Bar. The ocean pool is especially lovely! We loved that we could select the liquor we wanted in our drinks too (I recommend the “blue bottle” tequila!). Staff were all very kind and the golf cart service was very convenient, thought once in a while you’d and up stranded for a little on one of the properties. The only activity we did was rifle shooting but it was so fun and Andres was a wonderful instructor!
10
SABRINA
6 ago 2025
·
Se alojó 5 noches
The property is beautiful, quiet and romantic. All of the staff are friendlly, the food is great and they have plenty of options. We had a private pool, it was nice but we barely used it. We stayed in building 68 which was in the perfect location. Close to the pool and the Helios which we ate breakfast at every morning. 800meter walk to the gym and about 400 meters from the lobby and most of the restaurants. Our butler Gabriel was amazing! He booked all of our reservations and made sure we had everything we needed our entire stay, from the time we arrived to the time we left we have zero complaints. We would highly recommend this resort.
The property is beautiful, quiet and romantic. All of the staff are friendlly, the food is great and they have plenty of options. We had a private pool, it was nice but we barely used it. We stayed in building 68 which was in the perfect location. Close to the pool and the Helios which we ate breakfast at every morning. 800meter walk to the gym and about 400 meters from the lobby and most of the restaurants. Our butler Gabriel was amazing! He booked all of our reservations and made sure we had everything we needed our entire stay, from the time we arrived to the time we left we have zero complaints. We would highly recommend this resort.
4
Maria
19 oct 2025
·
Se alojó 4 noches
It was hard to get around the propery
It was hard to get around the propery
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen la propiedad y las habitaciones como muy limpias y bien mantenidas, con servicio de limpieza frecuente. Sin embargo, los informes recurrentes citan olores relacionados con la humedad o ropa de cama húmeda y plagas u omisiones de mantenimiento ocasionales.
Reseñas de huéspedes relacionadas
10
Victoria
12 oct 2025
·
Se alojó 6 noches
Everything was perfect! Food was good, room was clean, service was immaculate! There are bus boys that can drive you anywhere on the resort and are always willing to pick you up. Every building has a butler and they’re always willing to answer any questions. The only down side was the seaweed beaches. Probably a seasonal thing. Still swimmable and could still have a great time on the beach. The service on the beach was great. Brining us drinks anytime we want and always checking up on us. Overall, our experience was phenomenal and I’d visit here again:)
Everything was perfect! Food was good, room was clean, service was immaculate! There are bus boys that can drive you anywhere on the resort and are always willing to pick you up. Every building has a butler and they’re always willing to answer any questions. The only down side was the seaweed beaches. Probably a seasonal thing. Still swimmable and could still have a great time on the beach. The service on the beach was great. Brining us drinks anytime we want and always checking up on us. Overall, our experience was phenomenal and I’d visit here again:)
8
Adrian
8 abr 2025
·
Se alojó 7 noches
So I know this place is supposed to be a 5 star hotel but it doesn’t get there in my opinion. Food was pretty average. I don’t know if I just come from a city that has phenomenal food or what but I just didn’t get the same impression from the dining as people were raving about online. We went to the Italian, French, steakhouse and they were all disappointing and we just ended up getting room service tacos which were actually great. Italian was fine. French was sooo incredibly bland and boring and the steakhouse gave us the most toughest piece of meat I’ve ever had. Disgusting. Helios was our favourite. We ate there breakfast lunch and dinner and it was actually very good. Room cleanliness was a bit disappointing. We ended up having coffee stains and lipstick stains on our newly changed bedsheets multiple times. Little details around the faucets and stuff had soap scum. Staff was all great except for our butler who was kinda a scumbag. He tried to book us a taxi on 2 occasions into Playa and Tulum and tried to charge us nearly 3 times what it would normally cost. We ended up messaging taxi companies on WhatsApp and arranging the same exact service for a fraction of the price. Pool area was great. Everyone was well behaved and quiet so that was great. This is NOT a party resort, don’t expect that. Overall 4/5. This is a decently nice resort but not a 5 star, imo.
So I know this place is supposed to be a 5 star hotel but it doesn’t get there in my opinion. Food was pretty average. I don’t know if I just come from a city that has phenomenal food or what but I just didn’t get the same impression from the dining as people were raving about online. We went to the Italian, French, steakhouse and they were all disappointing and we just ended up getting room service tacos which were actually great. Italian was fine. French was sooo incredibly bland and boring and the steakhouse gave us the most toughest piece of meat I’ve ever had. Disgusting. Helios was our favourite. We ate there breakfast lunch and dinner and it was actually very good. Room cleanliness was a bit disappointing. We ended up having coffee stains and lipstick stains on our newly changed bedsheets multiple times. Little details around the faucets and stuff had soap scum. Staff was all great except for our butler who was kinda a scumbag. He tried to book us a taxi on 2 occasions into Playa and Tulum and tried to charge us nearly 3 times what it would normally cost. We ended up messaging taxi companies on WhatsApp and arranging the same exact service for a fraction of the price. Pool area was great. Everyone was well behaved and quiet so that was great. This is NOT a party resort, don’t expect that. Overall 4/5. This is a decently nice resort but not a 5 star, imo.
10
Ivan
3 jul 2025
·
Se alojó 10 noches
Was good. Only complaint was rooms were very damp but room cleaning happened twice a day.
Was good. Only complaint was rooms were very damp but room cleaning happened twice a day.
10
Lorielle
25 nov 2025
·
Se alojó 3 noches
The property was immaculate. Very clean, huge, and well kept. I couldn’t have asked for a better experience. True luxury. Fernanda the Expedia concierge was the BEST! She made this experience everything and more for our 1 year anniversary. No stone wasn’t unturned. Every event we attended we were celebrated and truly felt that we were worthy of being recognized. This was by far one of my favorite trips and I’ll be back for sure. Thank you all for making our celebration memorable.
The property was immaculate. Very clean, huge, and well kept. I couldn’t have asked for a better experience. True luxury. Fernanda the Expedia concierge was the BEST! She made this experience everything and more for our 1 year anniversary. No stone wasn’t unturned. Every event we attended we were celebrated and truly felt that we were worthy of being recognized. This was by far one of my favorite trips and I’ll be back for sure. Thank you all for making our celebration memorable.
6
Cori
10 feb 2025
·
Se alojó 3 noches
The property itself is absolutely beautiful. Probably the best I have ever stayed. The convenient transportation to and from the other hotels was another bonus. Excellent food at the Italian and Argentine restaurant. The food at the Brazilian restaurant was not good ... dry meat and the salad bar had empty lettuce bowls. Plenty of beautiful areas to stroll both day and night. What was very disappointing ... the room smelled like mold and the bathroom smelled like old urine. We were told it's because of the humid weather. It was so strong that all of our clothing smelled like mold by the time we got home. Suitcases smelled like mold, as well. The TRS beach has extremely limited seating so we were unable to enjoy that. And we were told the other beaches were off limits. The pools, as well, were always full so we spent the majority of our time at the family pools. We were never able to enjoy the saltwater pool or the infinity pool. But the worst part of all was the 3 hour long presentation on day one to join the Palladium member club ... for 50K dollars! We only had two days at the resort and the entire morning of day one was spent with this craziness. No time to enjoy anything. And we weren't able to break away. Three different sales people, driven around to look at other rooms, a 10 minute breakfast because the sale promotion had to get rolling. Unbelievable. Nobody warned us about this or gave us the option to say "thanks, but we are not interested".
The property itself is absolutely beautiful. Probably the best I have ever stayed. The convenient transportation to and from the other hotels was another bonus. Excellent food at the Italian and Argentine restaurant. The food at the Brazilian restaurant was not good ... dry meat and the salad bar had empty lettuce bowls. Plenty of beautiful areas to stroll both day and night. What was very disappointing ... the room smelled like mold and the bathroom smelled like old urine. We were told it's because of the humid weather. It was so strong that all of our clothing smelled like mold by the time we got home. Suitcases smelled like mold, as well. The TRS beach has extremely limited seating so we were unable to enjoy that. And we were told the other beaches were off limits. The pools, as well, were always full so we spent the majority of our time at the family pools. We were never able to enjoy the saltwater pool or the infinity pool. But the worst part of all was the 3 hour long presentation on day one to join the Palladium member club ... for 50K dollars! We only had two days at the resort and the entire morning of day one was spent with this craziness. No time to enjoy anything. And we weren't able to break away. Three different sales people, driven around to look at other rooms, a 10 minute breakfast because the sale promotion had to get rolling. Unbelievable. Nobody warned us about this or gave us the option to say "thanks, but we are not interested".
10
Danlier
26 oct 2025
·
Se alojó 2 noches
Staff , Cleanliness, Restaurants !
Staff , Cleanliness, Restaurants !
6
Phyllis
25 jul 2025
·
Se alojó 4 noches
The size of the property makes it an annoyance to get around, you have to wait on a golf cart to pick you up or you stay within your one restaurant and poolside location, there is no access to the beach. Our sheets smelled like mildew every night. The staff is very kind but there is a small sense of that American attitude of we’re only doing it bc we have to vibe. The food is good at the restaurants. The breakfast buffet at Helios was terrible. The alcohol was fake or extremely diluted, you could drink all day and not feel a buzz. I wouldn’t return or recommend TRS.
The size of the property makes it an annoyance to get around, you have to wait on a golf cart to pick you up or you stay within your one restaurant and poolside location, there is no access to the beach. Our sheets smelled like mildew every night. The staff is very kind but there is a small sense of that American attitude of we’re only doing it bc we have to vibe. The food is good at the restaurants. The breakfast buffet at Helios was terrible. The alcohol was fake or extremely diluted, you could drink all day and not feel a buzz. I wouldn’t return or recommend TRS.
6
Ethan T
12 oct 2025
·
Se alojó 4 noches
The staff were very nice and they really went above and beyond. Unfortunately the TRS part of the resort has very damp rooms. We asked them for dehumidifier, they did not have one but used an ozone machine to try to make it better. Food was amazing and I cannot hype the service enough. But still our clothes reales of mold when we got home and our passport were damp when we took it out of the safe. So be warned
The staff were very nice and they really went above and beyond. Unfortunately the TRS part of the resort has very damp rooms. We asked them for dehumidifier, they did not have one but used an ozone machine to try to make it better. Food was amazing and I cannot hype the service enough. But still our clothes reales of mold when we got home and our passport were damp when we took it out of the safe. So be warned
8
Timothy
31 mar 2025
·
Se alojó 7 noches
Amazing food. Amazing Staff. Amazing Pool(s). Downfalls, the rooms smell musty and are damp, and we encountered 2 cockroaches in our room. If you can fix those two items, I'd rate the resort a 10/10!
Amazing food. Amazing Staff. Amazing Pool(s). Downfalls, the rooms smell musty and are damp, and we encountered 2 cockroaches in our room. If you can fix those two items, I'd rate the resort a 10/10!
10
Carl
2 nov 2025
·
Se alojó 3 noches
Clean room friendly staff excellent service excellent restaurant
Clean room friendly staff excellent service excellent restaurant
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son generalmente espaciosas y cómodas, con opciones como piscinas o jacuzzis privados y algunos balcones privados con vistas a la jungla. Un número de reseñas señalan acabados anticuados, privacidad limitada de la piscina pequeña y aire acondicionado que tiene dificultades con la humedad.
Reseñas de huéspedes relacionadas
10
Steven Dale
20 mar 2025
·
Se alojó 6 noches
Just back from a week stay @ TRS and it was spectacular! I read probably close to a thousand plus reviews before leaving and was well versed on what to expect and on some potential concerns to. The concerns I had going in, were mostly about the potential moldy or musty smell of the rooms/AC not working. I did notice that the bed sheets had a bit of dampness to them, and the bathroom did have that smell a little bit, but neither one of those impacted my stay. The bed and pillows were very comfortable and the AC blew cold and had the room very comfortable
Just back from a week stay @ TRS and it was spectacular! I read probably close to a thousand plus reviews before leaving and was well versed on what to expect and on some potential concerns to. The concerns I had going in, were mostly about the potential moldy or musty smell of the rooms/AC not working. I did notice that the bed sheets had a bit of dampness to them, and the bathroom did have that smell a little bit, but neither one of those impacted my stay. The bed and pillows were very comfortable and the AC blew cold and had the room very comfortable
10
Kristopher
30 jun 2025
·
Se alojó 6 noches
Room was awesome, the Butler Angel was the literal best. The other ones were not around much and were not near as friendly. Angel made our trip amazing, he had us booked for dinner as soon as we messaged, helped us get some things a few times, and made our stay amazing As a young (mid 20’s couple) we booked TrS to stay the hell away from kids on vacations Our recommendations: Stay on TRS restraunts for breakfest and Lunch Helios for breakfest- great buffet Helios or Caprichio for lunch- great menu plus show cooking Dinner- favorite was El Gaucho or Chang Thai. Dinner you can go anywhere ALSO for right at 100$ a day you can get the VIP access DO IT!!!!!! Private beach Private pool And unlimited spa facility access. It is worth EVERY penny! TRS is already exclusive in the fact that you can go to all 4 resorts. And none can come to your places. But that band makes it even more better ( even better bestest ever :) )
Room was awesome, the Butler Angel was the literal best. The other ones were not around much and were not near as friendly. Angel made our trip amazing, he had us booked for dinner as soon as we messaged, helped us get some things a few times, and made our stay amazing As a young (mid 20’s couple) we booked TrS to stay the hell away from kids on vacations Our recommendations: Stay on TRS restraunts for breakfest and Lunch Helios for breakfest- great buffet Helios or Caprichio for lunch- great menu plus show cooking Dinner- favorite was El Gaucho or Chang Thai. Dinner you can go anywhere ALSO for right at 100$ a day you can get the VIP access DO IT!!!!!! Private beach Private pool And unlimited spa facility access. It is worth EVERY penny! TRS is already exclusive in the fact that you can go to all 4 resorts. And none can come to your places. But that band makes it even more better ( even better bestest ever :) )
10
Michele
10 nov 2025
·
Se alojó 7 noches
This is our favorite AI resort!!! (We have been to 5 others in Mexico and Punta Cana). We love the food, service and infinity pool. TRS has premium alcohol and superior food variety and quality over the other resorts we have visited. This was our second visit, so we tried to explore more of the non-TRS amenities/restaurants. Unfortunately, we were disappointed in the other options and will probably stick with TRS going forward. I will say the property & rooms are showing some wear and tear - and could use a refresh. Overall - it's a wonderful choice!
This is our favorite AI resort!!! (We have been to 5 others in Mexico and Punta Cana). We love the food, service and infinity pool. TRS has premium alcohol and superior food variety and quality over the other resorts we have visited. This was our second visit, so we tried to explore more of the non-TRS amenities/restaurants. Unfortunately, we were disappointed in the other options and will probably stick with TRS going forward. I will say the property & rooms are showing some wear and tear - and could use a refresh. Overall - it's a wonderful choice!
2
Danielle
30 jul 2025
·
Se alojó 3 noches
The dining options were terrible and the room was moist and smelled damp the entire stay. The staff was very friendly but the entertainment was lacking except for the CHIC show which was amazing. The spa was also amazing and we spent most of our time there. They also wanted me to pay 200 USD which turned to 182 USD, per a different staff member, for a taxi cab off of the property which was insane and we felt trapped. We even upgraded to the premium experience for 50 USD per person per day which was also lacking and not worth the extra money sadly. The front desk person did however upgrade our room which was closer to the infinity pool area and convenient.
The dining options were terrible and the room was moist and smelled damp the entire stay. The staff was very friendly but the entertainment was lacking except for the CHIC show which was amazing. The spa was also amazing and we spent most of our time there. They also wanted me to pay 200 USD which turned to 182 USD, per a different staff member, for a taxi cab off of the property which was insane and we felt trapped. We even upgraded to the premium experience for 50 USD per person per day which was also lacking and not worth the extra money sadly. The front desk person did however upgrade our room which was closer to the infinity pool area and convenient.
10
Alexandra
2 jul 2025
·
Se alojó 5 noches
Our stay at TRS Yucatan was wonderful. The resort is beautiful and the service is top notch. We tried all of the TRS restaurants and also took advantage of the room service which is also included. Our favorites were Capricho for breakfast, Helios or íO by the infinity pool for lunch. We loved the convenience of being able to load a plate of nachos and walk back to our bali bed. Our favorite restaurant for dinner would either be Tentazione(Italian) or La Bohème(French). The room service special taco menu was awesome and definitely hit the spot at 1am after a night drinking by La Terraza(late-night pool). We stayed in Villa 61 & had a Junior Suite w/garden view. The room was spacious and very clean. Our room was on the back side so our balcony faced the jungle/mangroves and felt very private. Our butler Maggie was very helpful and made us feel very special. She made us reservations for dinner any gave so many good recommendations. Sebastian our driver/bell boy at check-in/check out was also fantastic. He gave us the perfect warm welcome and made a lasting impression. Laura the bar tender at La Terraza made the best tequila “special drink” I’ve ever had and I’m not a tequila girl but I definitely was that night lol. Catalino & Ricardo, our bartenders at Gaia(infinity pool bar) were so cool & funny. They made very good tasting cocktails. I would recommend the Riviera Maya, and baby mango shots. All the staff everywhere were amazing but these few really stood out to us.
Our stay at TRS Yucatan was wonderful. The resort is beautiful and the service is top notch. We tried all of the TRS restaurants and also took advantage of the room service which is also included. Our favorites were Capricho for breakfast, Helios or íO by the infinity pool for lunch. We loved the convenience of being able to load a plate of nachos and walk back to our bali bed. Our favorite restaurant for dinner would either be Tentazione(Italian) or La Bohème(French). The room service special taco menu was awesome and definitely hit the spot at 1am after a night drinking by La Terraza(late-night pool). We stayed in Villa 61 & had a Junior Suite w/garden view. The room was spacious and very clean. Our room was on the back side so our balcony faced the jungle/mangroves and felt very private. Our butler Maggie was very helpful and made us feel very special. She made us reservations for dinner any gave so many good recommendations. Sebastian our driver/bell boy at check-in/check out was also fantastic. He gave us the perfect warm welcome and made a lasting impression. Laura the bar tender at La Terraza made the best tequila “special drink” I’ve ever had and I’m not a tequila girl but I definitely was that night lol. Catalino & Ricardo, our bartenders at Gaia(infinity pool bar) were so cool & funny. They made very good tasting cocktails. I would recommend the Riviera Maya, and baby mango shots. All the staff everywhere were amazing but these few really stood out to us.
6
Robert
26 jul 2025
·
Se alojó 5 noches
The air conditioning in the restaurants was very lack luster, we ended up leaving the steak house before finishing our meal because it was so hot and uncomfortable in there. The resort is large and you spend a lot of time waiting in golf carts to get around. There are mirrors everywhere, it scared us every time we would open a door because to the side of the doors are giants mirrors don’t looks like someone is coming out the door as your trying to go in. And the bathroom in our room was essentially just a wall of mirrors with a door.
The air conditioning in the restaurants was very lack luster, we ended up leaving the steak house before finishing our meal because it was so hot and uncomfortable in there. The resort is large and you spend a lot of time waiting in golf carts to get around. There are mirrors everywhere, it scared us every time we would open a door because to the side of the doors are giants mirrors don’t looks like someone is coming out the door as your trying to go in. And the bathroom in our room was essentially just a wall of mirrors with a door.
10
Lynsey Ellyn
8 nov 2025
·
Se alojó 7 noches
Spent a week at TRS Yucatan and had an incredible stay. We went for one of the junior suites with the small private pool out the back to treat ourselves and really enjoyed it! I don’t think we can go back to a normal resort or a different room after this. We were able to see a family of coati’s around the jungle behind our pool, various birds, racoons and agoutis. The services provided were top notch. Plenty of choices at the buffet which also has the option of ordering meals from a set menu as well. The buffets were very clean and well organized, with individual servings/dishes to take from. The à la carte restaurants were also pretty good, we enjoyed the appetizers at Tentazione (Italian) and the dishes at La Bohème (French), we had read good reviews about El Gaucho but it wasn’t our favourite. Room service was also great, we’re not used to feeling waited on and kept the room service light off (there is also a DND button that we did not use) but it was so nice coming back every time a clean room and a fully stocked fridge and coffee station. We paid extra for the Full Moon Dinner as well as the Chic Cabaret show and neither disappointed and were well worth the money. The Chic show was fantastic, all of the performers had so much energy it was hard to take your eyes off of them and the 3 hour show went by so quickly! Overall, we had a great experience and hope to be able to come back or check out other TRS locations!
Spent a week at TRS Yucatan and had an incredible stay. We went for one of the junior suites with the small private pool out the back to treat ourselves and really enjoyed it! I don’t think we can go back to a normal resort or a different room after this. We were able to see a family of coati’s around the jungle behind our pool, various birds, racoons and agoutis. The services provided were top notch. Plenty of choices at the buffet which also has the option of ordering meals from a set menu as well. The buffets were very clean and well organized, with individual servings/dishes to take from. The à la carte restaurants were also pretty good, we enjoyed the appetizers at Tentazione (Italian) and the dishes at La Bohème (French), we had read good reviews about El Gaucho but it wasn’t our favourite. Room service was also great, we’re not used to feeling waited on and kept the room service light off (there is also a DND button that we did not use) but it was so nice coming back every time a clean room and a fully stocked fridge and coffee station. We paid extra for the Full Moon Dinner as well as the Chic Cabaret show and neither disappointed and were well worth the money. The Chic show was fantastic, all of the performers had so much energy it was hard to take your eyes off of them and the 3 hour show went by so quickly! Overall, we had a great experience and hope to be able to come back or check out other TRS locations!
10
Carly
13 abr 2025
·
Se alojó 4 noches
Our stay at TRS Yucatan greatly exceeded our expectations! The suite was spacious and well-appointed. While the beds were on the firm side, we slept comfortably.
Our stay at TRS Yucatan greatly exceeded our expectations! The suite was spacious and well-appointed. While the beds were on the firm side, we slept comfortably.
6
Michael
30 nov 2025
·
Se alojó 7 noches
Staff, rooms, food and facilities were excellent. They went out of their way to make sure we had a good experience. The Butlers were also great, anything we needed they got for us. We had a small leak in our toilet, told the Butler and it was fixed by the time we returned from breakfast. We upgraded to the private pool thinking we had privacy, that is not the case. Our neighbors to the left and right as well as the people above us and on the walking path in front of us could easily see in. We visited 4 pools, and our private pool was by far the coldest. My wife did not get in and I did not see anyone using theirs. We expected some walking, but on average it was a half mile one way to get where we wanted to go. The beach was .4 miles, pretty rocky but clean and easy access to restrooms, food and drink, and it was not too crowded.
Staff, rooms, food and facilities were excellent. They went out of their way to make sure we had a good experience. The Butlers were also great, anything we needed they got for us. We had a small leak in our toilet, told the Butler and it was fixed by the time we returned from breakfast. We upgraded to the private pool thinking we had privacy, that is not the case. Our neighbors to the left and right as well as the people above us and on the walking path in front of us could easily see in. We visited 4 pools, and our private pool was by far the coldest. My wife did not get in and I did not see anyone using theirs. We expected some walking, but on average it was a half mile one way to get where we wanted to go. The beach was .4 miles, pretty rocky but clean and easy access to restrooms, food and drink, and it was not too crowded.
10
Yvens
23 oct 2025
·
Se alojó 4 noches
Clean room, loved the private pool, staff was pleasant. Dinner was ok but could be better
Clean room, loved the private pool, staff was pleasant. Dinner was ok but could be better
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como cálido, atento y personalizado, especialmente por parte de los mayordomos y los equipos de los restaurantes. Los inconvenientes incluyen insistentes ofertas de mejora o clubes vacacionales y, ocasionalmente, un registro lento o una respuesta desigual por parte de los mayordomos.
Reseñas de huéspedes relacionadas
10
Calynn
20 may 2025
·
Se alojó 7 noches
Everything was excellent. The only thing we didn’t enjoy was we thought we were being given a tour of the property but it ended in a sales pitch, no tour and when the guy realized we weren’t interested he was very rude. Apart from that everything was super. Highly recommend
Everything was excellent. The only thing we didn’t enjoy was we thought we were being given a tour of the property but it ended in a sales pitch, no tour and when the guy realized we weren’t interested he was very rude. Apart from that everything was super. Highly recommend
8
Paulius
6 may 2025
·
Se alojó 3 noches
Beautiful Property and excellent service by TRS Yucatán staff.
Beautiful Property and excellent service by TRS Yucatán staff.
10
Eric
8 dic 2025
·
Se alojó 6 noches
From our check in (and check out) with Mich, to our daily lunches with Lourdes & Cesar at Helios, our thoughtful greetings from hostesses Miriam, Gabriela, Ashley, and Diego, to the exquisite service at the pool by Luis, and our gracious butler Alexis, to the breathtaking performances at Chic Cabaret… words can never convey how amazing the experience at TRS is! This is our third time celebrating our anniversary at TRS, and the only regret is not staying longer. We appreciate every ounce of attention provided, and joy spread every time we come. We adore the people here and the immaculate experiences they provide to guests - we can’t wait return and really hope to bring friends next time to share what feels like a hidden gem in a wonderful country!
From our check in (and check out) with Mich, to our daily lunches with Lourdes & Cesar at Helios, our thoughtful greetings from hostesses Miriam, Gabriela, Ashley, and Diego, to the exquisite service at the pool by Luis, and our gracious butler Alexis, to the breathtaking performances at Chic Cabaret… words can never convey how amazing the experience at TRS is! This is our third time celebrating our anniversary at TRS, and the only regret is not staying longer. We appreciate every ounce of attention provided, and joy spread every time we come. We adore the people here and the immaculate experiences they provide to guests - we can’t wait return and really hope to bring friends next time to share what feels like a hidden gem in a wonderful country!
10
NATASHA
25 nov 2025
·
Se alojó 7 noches
Huge shoutout to the staff who made this trip such an amazing experience. To start, Eduardo & Alonso who took us to our room and helped us with our bags both checking in and checking out very quickly became friends we looked forward to seeing throughout the week. Lisandra with the butler service at our villa was so caring and kind and her smile brightened our days. Antonio (aka Silvertooth) with the bartending service was such a pleasure to interact with. Carlos was our server at El Gaucho and while the food itself was absolutely phenomenal there, Carlos made the experience that much more enjoyable; he seems to love his job and his customers immensely. Lastly, Enrique at the front desk made the check in process so smooth and got us excited to start our much needed vacation. All of these staff members are a phenomenal addition to the team here at TRS Yucatan. Thanks again for an amazing trip!
Huge shoutout to the staff who made this trip such an amazing experience. To start, Eduardo & Alonso who took us to our room and helped us with our bags both checking in and checking out very quickly became friends we looked forward to seeing throughout the week. Lisandra with the butler service at our villa was so caring and kind and her smile brightened our days. Antonio (aka Silvertooth) with the bartending service was such a pleasure to interact with. Carlos was our server at El Gaucho and while the food itself was absolutely phenomenal there, Carlos made the experience that much more enjoyable; he seems to love his job and his customers immensely. Lastly, Enrique at the front desk made the check in process so smooth and got us excited to start our much needed vacation. All of these staff members are a phenomenal addition to the team here at TRS Yucatan. Thanks again for an amazing trip!
10
Teri
12 nov 2025
·
Se alojó 5 noches
Overall we were very happy with the resort. It’s beautiful, very clean, great staff, everyone is helpful and friendly. The only thing we didn’t care for was the constant attempt to upsale to us. It started as soon as we entered the lobby to check in and continued throughout our stay. This was for excursions, time shares, premium liquor/wines, etc. Otherwise this resort nailed it.
Overall we were very happy with the resort. It’s beautiful, very clean, great staff, everyone is helpful and friendly. The only thing we didn’t care for was the constant attempt to upsale to us. It started as soon as we entered the lobby to check in and continued throughout our stay. This was for excursions, time shares, premium liquor/wines, etc. Otherwise this resort nailed it.
8
Dana Carmela De
14 may 2025
·
Se alojó 4 noches
We stayed at TRS Yucatán for five days. The resort is absolutely beautiful — peaceful, well-maintained, and ideal for couples looking for a quiet, adults-only escape. The food was consistently excellent at every location we visited, and the poolside and restaurant staff were incredibly kind and attentive. The dining experiences at Tentazione, Poseidon, and El Gaucho really stood out, and the Le Petit Chef dinner show added something special to our stay. We did upgrade through the Palladium Travel Club, which gave us a beautiful room and added access, but it also brought some frustrating complications. The upgraded room initially had two small separate beds, and resolving the room change took far too much time and coordination — we had to handle our own luggage and move between butlers mid-trip. Transportation across the resort was inconsistent at best; even with a VIP wristband, we often had to wait a long time for carts or were passed over entirely. Some carts refused to drive us back to our villa, which we later learned was a policy — but that wasn’t clearly communicated. The inconsistency in butler communication and scheduling was another recurring issue that made the experience feel more self-managed than “all-inclusive.” Still, certain staff truly saved the trip. Their kindness, warmth, and attention to detail made a huge difference and helped us enjoy.
We stayed at TRS Yucatán for five days. The resort is absolutely beautiful — peaceful, well-maintained, and ideal for couples looking for a quiet, adults-only escape. The food was consistently excellent at every location we visited, and the poolside and restaurant staff were incredibly kind and attentive. The dining experiences at Tentazione, Poseidon, and El Gaucho really stood out, and the Le Petit Chef dinner show added something special to our stay. We did upgrade through the Palladium Travel Club, which gave us a beautiful room and added access, but it also brought some frustrating complications. The upgraded room initially had two small separate beds, and resolving the room change took far too much time and coordination — we had to handle our own luggage and move between butlers mid-trip. Transportation across the resort was inconsistent at best; even with a VIP wristband, we often had to wait a long time for carts or were passed over entirely. Some carts refused to drive us back to our villa, which we later learned was a policy — but that wasn’t clearly communicated. The inconsistency in butler communication and scheduling was another recurring issue that made the experience feel more self-managed than “all-inclusive.” Still, certain staff truly saved the trip. Their kindness, warmth, and attention to detail made a huge difference and helped us enjoy.
10
Ryder Landon
19 nov 2025
·
Se alojó 7 noches
The attention to detail from the staffing was amazing. They were so intentional and seemed so happy to be working and serving. It was awesome to watch and it really set the tone for the resort. True staff was always working and really worked hard to make your stay pleasant and they cared a ton! Always a clean room, great food, amenities and bars. 11/10
The attention to detail from the staffing was amazing. They were so intentional and seemed so happy to be working and serving. It was awesome to watch and it really set the tone for the resort. True staff was always working and really worked hard to make your stay pleasant and they cared a ton! Always a clean room, great food, amenities and bars. 11/10
8
Sara
26 oct 2025
·
Se alojó 5 noches
The resort is very nice, food and staff are great. Down side is it’s so big you have to try and catch a cart every where and it’s not always easy. Also I did not like that we paid for an all inclusive but when you get there they tell you unless you pay 500.00 more you don’t get the experience other get and that you wouldn’t have to pay that if you didn’t book through a 3rd party site. So was the 500.00 extra worth it? Not really. I didn’t like that when you get there booking in takes SO LONG because they want you to upgrade your stay. I just got off a flight and an hour drive to the hotel, I just want to chill not be hustled for more money! It was nice but the ocean is much prettier at other resorts and knowing what I know now we probably would not return.
The resort is very nice, food and staff are great. Down side is it’s so big you have to try and catch a cart every where and it’s not always easy. Also I did not like that we paid for an all inclusive but when you get there they tell you unless you pay 500.00 more you don’t get the experience other get and that you wouldn’t have to pay that if you didn’t book through a 3rd party site. So was the 500.00 extra worth it? Not really. I didn’t like that when you get there booking in takes SO LONG because they want you to upgrade your stay. I just got off a flight and an hour drive to the hotel, I just want to chill not be hustled for more money! It was nice but the ocean is much prettier at other resorts and knowing what I know now we probably would not return.
10
azzam asid
7 may 2025
·
Se alojó 5 noches
By far the best trip I’ve taken! The property was beautiful, clean, and the staff were incredibly friendly and helpful. The check-in process was a bit slow, but that’s my only complaint. Everything else was top-notch. One of the best resorts I’ve stayed at—can’t wait to come back!
By far the best trip I’ve taken! The property was beautiful, clean, and the staff were incredibly friendly and helpful. The check-in process was a bit slow, but that’s my only complaint. Everything else was top-notch. One of the best resorts I’ve stayed at—can’t wait to come back!
10
Jerrell
1 abr 2025
·
Se alojó 4 noches
Very BIG property with plenty of food/bars/activities/pools. Staff/butler service was amazing. Biggest GRIPE was the Vacation club employees hounding visitors about their promotions.
Very BIG property with plenty of food/bars/activities/pools. Staff/butler service was amazing. Biggest GRIPE was the Vacation club employees hounding visitors about their promotions.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno aislado, al estilo jungla, con acceso a resorts hermanos; varios señalan que la playa es rocosa o tiene algas y que las distancias internas a menudo requieren carritos. Está más lejos del aeropuerto, aunque la zona es conveniente para excursiones regionales de un día.
Reseñas de huéspedes relacionadas
10
JAMES
6 nov 2025
·
Se alojó 5 noches
Great spot, the only downside is the beach nothing compares to Cancun hotel zone area
Great spot, the only downside is the beach nothing compares to Cancun hotel zone area
10
Jakquonique
13 oct 2025
·
Se alojó 3 noches
I visited for my birthday Fantastic place!! The ambiance , customer service , and the food was GREAT! I stayed at the adults only resort however they have other sister resorts that we had access to. The place does require a lot of walking due to so much that it offers but they provide golf carts to chauffeur us around the property and to the other resort. Great place for a romantic and luxurious experience and for family as well.
I visited for my birthday Fantastic place!! The ambiance , customer service , and the food was GREAT! I stayed at the adults only resort however they have other sister resorts that we had access to. The place does require a lot of walking due to so much that it offers but they provide golf carts to chauffeur us around the property and to the other resort. Great place for a romantic and luxurious experience and for family as well.
8
Joseph
27 ago 2025
·
Se alojó 3 noches
Safe, Secluded, & Quiet
Safe, Secluded, & Quiet
8
yoo tae
27 feb 2025
·
Se alojó 3 noches
방은 오래되어서 냄새가 났고 리조트가 커서 카트를 타고 이동해야하는데 카트를 오래기다릴따가 많아서 종종 걸어야 했다. 식당의 종업원들이 좀 불친절했다 음식은 괜찬았고 수영장의 의자를 확보하기에는 어려움이 많았다 다시 오고 싶진 않다 그리고 공항에서 한시간 10븐을 와야하기에 넘 멀다.
방은 오래되어서 냄새가 났고 리조트가 커서 카트를 타고 이동해야하는데 카트를 오래기다릴따가 많아서 종종 걸어야 했다. 식당의 종업원들이 좀 불친절했다 음식은 괜찬았고 수영장의 의자를 확보하기에는 어려움이 많았다 다시 오고 싶진 않다 그리고 공항에서 한시간 10븐을 와야하기에 넘 멀다.
10
Mark
1 abr 2025
·
Se alojó 7 noches
Very friendly staff. Transportation around the 4 resorts was always available. Great food. Great drinks. Private beach lits of seating with shade. Loved this resort
Very friendly staff. Transportation around the 4 resorts was always available. Great food. Great drinks. Private beach lits of seating with shade. Loved this resort
8
Reginald Devaughn
2 sept 2025
·
Se alojó 4 noches
Love the staff and transportation around the property
Love the staff and transportation around the property
10
Brittany
25 may 2025
·
Se alojó 9 noches
We loved this hotel it has a total of 5 hotels you can go visit for free. The staff is very friendly and its very clean.
We loved this hotel it has a total of 5 hotels you can go visit for free. The staff is very friendly and its very clean.
10
Gail
20 ago 2025
·
Se alojó 5 noches
Not many walkable options.
Not many walkable options.
10
THOMAS
20 jun 2025
·
Se alojó 5 noches
We had an excellent stay at TRS Yucatan. All staff were extremely helpful, including Alessandra (activities), and our butlers Alexx and Magie. They helped make sure everything went smoothly. The food was excellent and this location is central to various places--Playa Del Carmen/Cozumel, Puerto Aventuras, Tulum, Akumal, Coba, etc. Highly recommend!
We had an excellent stay at TRS Yucatan. All staff were extremely helpful, including Alessandra (activities), and our butlers Alexx and Magie. They helped make sure everything went smoothly. The food was excellent and this location is central to various places--Playa Del Carmen/Cozumel, Puerto Aventuras, Tulum, Akumal, Coba, etc. Highly recommend!
10
SABRINA
6 ago 2025
·
Se alojó 5 noches
The property is beautiful, quiet and romantic. All of the staff are friendlly, the food is great and they have plenty of options. We had a private pool, it was nice but we barely used it. We stayed in building 68 which was in the perfect location. Close to the pool and the Helios which we ate breakfast at every morning. 800meter walk to the gym and about 400 meters from the lobby and most of the restaurants. Our butler Gabriel was amazing! He booked all of our reservations and made sure we had everything we needed our entire stay, from the time we arrived to the time we left we have zero complaints. We would highly recommend this resort.
The property is beautiful, quiet and romantic. All of the staff are friendlly, the food is great and they have plenty of options. We had a private pool, it was nice but we barely used it. We stayed in building 68 which was in the perfect location. Close to the pool and the Helios which we ate breakfast at every morning. 800meter walk to the gym and about 400 meters from the lobby and most of the restaurants. Our butler Gabriel was amazing! He booked all of our reservations and made sure we had everything we needed our entire stay, from the time we arrived to the time we left we have zero complaints. We would highly recommend this resort.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Amplia variedad de restaurantes y bares con muchos comentarios positivos sobre los desayunos y los locales a la carta como El Gaucho y La Bohème; las bebidas son generalmente bien valoradas. Los temas persistentes incluyen reservas para cenar difíciles de conseguir, servicio de habitaciones ocasionalmente lento y una calidad de la comida irregular.
Reseñas de huéspedes relacionadas
6
Kayden
4 sept 2025
·
Se alojó 3 noches
What I dont like about this resort is that you must make reservations for a la carte restaurants; otherwise it's nearly impossible to get in. What is the point of having all inclusive then you cant even flexible with where you want to dine in?
What I dont like about this resort is that you must make reservations for a la carte restaurants; otherwise it's nearly impossible to get in. What is the point of having all inclusive then you cant even flexible with where you want to dine in?
10
John
21 jul 2025
·
Se alojó 2 noches
Wonderful vacation. My _only_ very mild criticism was that the dinner and activity reservation system - which runs through your building concierge - was kind of cumbersome… I spent a good chunk of each morning administering reservations, which was not very relaxing. But that was a blip on the radar and probably the best way to handle logistics for a resort of this size. Staff were universally cheerful and helpful-without exception. The property is beautiful. Food and entertainment were lovely. Thank you!
Wonderful vacation. My _only_ very mild criticism was that the dinner and activity reservation system - which runs through your building concierge - was kind of cumbersome… I spent a good chunk of each morning administering reservations, which was not very relaxing. But that was a blip on the radar and probably the best way to handle logistics for a resort of this size. Staff were universally cheerful and helpful-without exception. The property is beautiful. Food and entertainment were lovely. Thank you!
10
JOANNA
17 sept 2025
·
Se alojó 5 noches
Place was amazing staff really helpful, food top notch and the best room service 24 hrs loved it!!!!
Place was amazing staff really helpful, food top notch and the best room service 24 hrs loved it!!!!
8
George
2 abr 2025
·
Se alojó 6 noches
Nice to have butlers in the building. Jose, Patricia & Nestor were very helpful & kind. We were locked out of our room due to door lock batteries being dead & within a few minutes, someone was at our door to help us with the help of our butlers. The balcony sliding door should have door handles to open from outside so you can sit on balcony & not worry about being locked out. Nice L'Occitane toiletries. It would be nice to provide mosquito repellent.A la Carte restaurant food was just ok. Difficult to get reservations for some restaurants, so recommend booking all restaurants on the day of check in. We did not get to try the Italian restaurant. Good service and food at the French restaurant and special thanks to the manager Jonathan and our server Erasmo. The Poseidon restaurant is not well marked and signage is not adequate to know that you are in the right place. There is no sign at the hostess stand. The only sign for the restaurant is at the bar. All the tables are outside, so got bitten by sand flies.Helios restaurant has lunch & breakfast buffet, but they don't tell you that until you get to restaurant. Food quality for breakfast and lunch were good, but almost the same items everyday. Entertainment team did a good job with exercise classes in the morning. Shout out to Fernando and Alex for their hard work!. Thanks to Arturo, the trainer in the gym for good Pilates & TRX workout. Tennis courts are well-maintained with 5 courts & 4 pickleball courts, Padel,
Nice to have butlers in the building. Jose, Patricia & Nestor were very helpful & kind. We were locked out of our room due to door lock batteries being dead & within a few minutes, someone was at our door to help us with the help of our butlers. The balcony sliding door should have door handles to open from outside so you can sit on balcony & not worry about being locked out. Nice L'Occitane toiletries. It would be nice to provide mosquito repellent.A la Carte restaurant food was just ok. Difficult to get reservations for some restaurants, so recommend booking all restaurants on the day of check in. We did not get to try the Italian restaurant. Good service and food at the French restaurant and special thanks to the manager Jonathan and our server Erasmo. The Poseidon restaurant is not well marked and signage is not adequate to know that you are in the right place. There is no sign at the hostess stand. The only sign for the restaurant is at the bar. All the tables are outside, so got bitten by sand flies.Helios restaurant has lunch & breakfast buffet, but they don't tell you that until you get to restaurant. Food quality for breakfast and lunch were good, but almost the same items everyday. Entertainment team did a good job with exercise classes in the morning. Shout out to Fernando and Alex for their hard work!. Thanks to Arturo, the trainer in the gym for good Pilates & TRX workout. Tennis courts are well-maintained with 5 courts & 4 pickleball courts, Padel,
10
Michele
10 nov 2025
·
Se alojó 7 noches
This is our favorite AI resort!!! (We have been to 5 others in Mexico and Punta Cana). We love the food, service and infinity pool. TRS has premium alcohol and superior food variety and quality over the other resorts we have visited. This was our second visit, so we tried to explore more of the non-TRS amenities/restaurants. Unfortunately, we were disappointed in the other options and will probably stick with TRS going forward. I will say the property & rooms are showing some wear and tear - and could use a refresh. Overall - it's a wonderful choice!
This is our favorite AI resort!!! (We have been to 5 others in Mexico and Punta Cana). We love the food, service and infinity pool. TRS has premium alcohol and superior food variety and quality over the other resorts we have visited. This was our second visit, so we tried to explore more of the non-TRS amenities/restaurants. Unfortunately, we were disappointed in the other options and will probably stick with TRS going forward. I will say the property & rooms are showing some wear and tear - and could use a refresh. Overall - it's a wonderful choice!
10
Alexandra
2 jul 2025
·
Se alojó 5 noches
Our stay at TRS Yucatan was wonderful. The resort is beautiful and the service is top notch. We tried all of the TRS restaurants and also took advantage of the room service which is also included. Our favorites were Capricho for breakfast, Helios or íO by the infinity pool for lunch. We loved the convenience of being able to load a plate of nachos and walk back to our bali bed. Our favorite restaurant for dinner would either be Tentazione(Italian) or La Bohème(French). The room service special taco menu was awesome and definitely hit the spot at 1am after a night drinking by La Terraza(late-night pool). We stayed in Villa 61 & had a Junior Suite w/garden view. The room was spacious and very clean. Our room was on the back side so our balcony faced the jungle/mangroves and felt very private. Our butler Maggie was very helpful and made us feel very special. She made us reservations for dinner any gave so many good recommendations. Sebastian our driver/bell boy at check-in/check out was also fantastic. He gave us the perfect warm welcome and made a lasting impression. Laura the bar tender at La Terraza made the best tequila “special drink” I’ve ever had and I’m not a tequila girl but I definitely was that night lol. Catalino & Ricardo, our bartenders at Gaia(infinity pool bar) were so cool & funny. They made very good tasting cocktails. I would recommend the Riviera Maya, and baby mango shots. All the staff everywhere were amazing but these few really stood out to us.
Our stay at TRS Yucatan was wonderful. The resort is beautiful and the service is top notch. We tried all of the TRS restaurants and also took advantage of the room service which is also included. Our favorites were Capricho for breakfast, Helios or íO by the infinity pool for lunch. We loved the convenience of being able to load a plate of nachos and walk back to our bali bed. Our favorite restaurant for dinner would either be Tentazione(Italian) or La Bohème(French). The room service special taco menu was awesome and definitely hit the spot at 1am after a night drinking by La Terraza(late-night pool). We stayed in Villa 61 & had a Junior Suite w/garden view. The room was spacious and very clean. Our room was on the back side so our balcony faced the jungle/mangroves and felt very private. Our butler Maggie was very helpful and made us feel very special. She made us reservations for dinner any gave so many good recommendations. Sebastian our driver/bell boy at check-in/check out was also fantastic. He gave us the perfect warm welcome and made a lasting impression. Laura the bar tender at La Terraza made the best tequila “special drink” I’ve ever had and I’m not a tequila girl but I definitely was that night lol. Catalino & Ricardo, our bartenders at Gaia(infinity pool bar) were so cool & funny. They made very good tasting cocktails. I would recommend the Riviera Maya, and baby mango shots. All the staff everywhere were amazing but these few really stood out to us.
4
Audi
29 oct 2025
·
Se alojó 4 noches
The resort itself needs work, seems like it was under construction in some areas. The food at TRS was horrible all around. Go to Kantenah... great food. Colonial had nice entertainment. TRS is on the boring side of things. The infinity pool at TRS is beautiful. My room smelled of mildew, really wet feeling inside. Wishlist was completed but not provided before arrival. Dirty glasses in room as well as the sliding door needs repairing. The room structure needs to be updated. The staff is AMAZING. Everyone was really nice, sweet and kind. Very very helpful the entire time we were there. They do sweet little things like sing to you to celebrate you which is nice but again, the foid, especially the buffet is HORRIBLE, drinks are watered down unless asked for straight or a side shot. Overall I wouldn't recommend TRS Yucatan or go back. The sister hotels that are connected are better but they're family hotels.
The resort itself needs work, seems like it was under construction in some areas. The food at TRS was horrible all around. Go to Kantenah... great food. Colonial had nice entertainment. TRS is on the boring side of things. The infinity pool at TRS is beautiful. My room smelled of mildew, really wet feeling inside. Wishlist was completed but not provided before arrival. Dirty glasses in room as well as the sliding door needs repairing. The room structure needs to be updated. The staff is AMAZING. Everyone was really nice, sweet and kind. Very very helpful the entire time we were there. They do sweet little things like sing to you to celebrate you which is nice but again, the foid, especially the buffet is HORRIBLE, drinks are watered down unless asked for straight or a side shot. Overall I wouldn't recommend TRS Yucatan or go back. The sister hotels that are connected are better but they're family hotels.
8
Jamie
26 ago 2025
·
Se alojó 7 noches
The staff at TRS and all of the Palladium resorts were amazing. So attentive and friendly. The food is pretty bad with the exception of the IO pool bar that had a rotating daily snacks and lunch. We did the PTC upgrade but didn’t really see what the big deal was. Maybe if the hotel had been at full capacity it would have made a bigger difference.
The staff at TRS and all of the Palladium resorts were amazing. So attentive and friendly. The food is pretty bad with the exception of the IO pool bar that had a rotating daily snacks and lunch. We did the PTC upgrade but didn’t really see what the big deal was. Maybe if the hotel had been at full capacity it would have made a bigger difference.
8
Francesca
23 sept 2025
·
Se alojó 1 noche
Hubby and I were here for a week. Let’s start by saying that it was our first time at TRS and probably the last. We arrived really late at the hotel (around 4.15pm) and we didn’t get to go to our room until 5.30pm. The check-in was very nice and Kelly was absolutely a gem. BUT such a long process to check-in and then we met several ptc people and they all tried to sell us upgrades and club memberships etc… too long. We were tired and hungry and the long check in process was not what we needed. That being said everyone working at the lobby was very friendly and super nice. Natalia and Laura were super nice too. Breakfast buffet is absolutely fantastic. Anything you could ever want, and good quality food, from Mexican deliciousness to eggs cooked in any possible way, to fruit, sweets, cold meats, breads, literally anything and everything. Lunch buffet is also super delicious at Helios and Guadalupe and Manuel are the best! We dined at Helios and it was meh. We dined at La Boheme and everything was super heavy. Lots of cheese, butter and cream… very heavy and flavors meh. We then tried El Gaucho and it was very good, a steak house basically. Very nice environment and good meat and good food overall. Eduin was super nice (i hope I spelled his name right) The best part of the entire vacation was Limber, a Mixologist in the Beach Bar. He was absolutely brilliant and his drinks were always spot on. His master Tequila Class was so much fun and him and Adela made our day.
Hubby and I were here for a week. Let’s start by saying that it was our first time at TRS and probably the last. We arrived really late at the hotel (around 4.15pm) and we didn’t get to go to our room until 5.30pm. The check-in was very nice and Kelly was absolutely a gem. BUT such a long process to check-in and then we met several ptc people and they all tried to sell us upgrades and club memberships etc… too long. We were tired and hungry and the long check in process was not what we needed. That being said everyone working at the lobby was very friendly and super nice. Natalia and Laura were super nice too. Breakfast buffet is absolutely fantastic. Anything you could ever want, and good quality food, from Mexican deliciousness to eggs cooked in any possible way, to fruit, sweets, cold meats, breads, literally anything and everything. Lunch buffet is also super delicious at Helios and Guadalupe and Manuel are the best! We dined at Helios and it was meh. We dined at La Boheme and everything was super heavy. Lots of cheese, butter and cream… very heavy and flavors meh. We then tried El Gaucho and it was very good, a steak house basically. Very nice environment and good meat and good food overall. Eduin was super nice (i hope I spelled his name right) The best part of the entire vacation was Limber, a Mixologist in the Beach Bar. He was absolutely brilliant and his drinks were always spot on. His master Tequila Class was so much fun and him and Adela made our day.
8
Shanice
23 sept 2025
·
Se alojó 5 noches
Staff very responsive and accommodating. The property is beauty with lots to do! The food was pretty bland though. The other hotels on property food were a bit better.
Staff very responsive and accommodating. The property is beauty with lots to do! The food was pretty bland though. The other hotels on property food were a bit better.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Jose Antonio
30 sept 2026
·
Se alojó 6 noches
Es nuestra segunda (seguramente de muchas) visita a TRS. La primera fue hace 3 años. En ese momento nos gustó lo suficiente para probar de nuevo. Esta ocasión nos conquistó al 100%!! No terminaría de agradecer a todos los que hicieron de nuestra estancia algo memorable. Si quieres un trato realmente personal y que te consientan más allá de la calidad de las instalaciones y comidas fabulosas, este es el lugar! Conocemos unos 20 hoteles en Cancún y Riviera Maya, y creo que en adelante, esta será nuestra elección!
Es nuestra segunda (seguramente de muchas) visita a TRS. La primera fue hace 3 años. En ese momento nos gustó lo suficiente para probar de nuevo. Esta ocasión nos conquistó al 100%!! No terminaría de agradecer a todos los que hicieron de nuestra estancia algo memorable. Si quieres un trato realmente personal y que te consientan más allá de la calidad de las instalaciones y comidas fabulosas, este es el lugar! Conocemos unos 20 hoteles en Cancún y Riviera Maya, y creo que en adelante, esta será nuestra elección!
10
oriana Jael
24 jun 2026
·
Se alojó 5 noches
¡Me encantó! Es la segunda vez que los visito y nuevamente tuve una excelente experiencia. La comida es riquísima, en especial el restaurante Gaucho. Los buffets son un 10/10 y, en general, todos los restaurantes ofrecen una gran calidad. Lo que más me impresionó fue la amabilidad de todo el personal y la rapidez con la que resuelven cualquier solicitud. Me voy encantada una vez más. Como única área de oportunidad, el jacuzzi no estaba caliente, solo tibio. Fuera de ese detalle, todo el servicio en general y la limpieza fueron impecables. ¡Sin duda volvería! Mis favoritos: el roomservice, la cafetería nueva y el gimanasio spa
¡Me encantó! Es la segunda vez que los visito y nuevamente tuve una excelente experiencia. La comida es riquísima, en especial el restaurante Gaucho. Los buffets son un 10/10 y, en general, todos los restaurantes ofrecen una gran calidad. Lo que más me impresionó fue la amabilidad de todo el personal y la rapidez con la que resuelven cualquier solicitud. Me voy encantada una vez más. Como única área de oportunidad, el jacuzzi no estaba caliente, solo tibio. Fuera de ese detalle, todo el servicio en general y la limpieza fueron impecables. ¡Sin duda volvería! Mis favoritos: el roomservice, la cafetería nueva y el gimanasio spa
6
Jonathan
21 jun 2026
·
Se alojó 1 noche
El lugar ya requiere mucho mantenimiento, no hay muchos restaurantes para comida
El lugar ya requiere mucho mantenimiento, no hay muchos restaurantes para comida
10
Pablo
10 jun 2026
·
Se alojó 5 noches
Todo estuvo Espectacular
Todo estuvo Espectacular
10
iliana
3 jun 2026
·
Se alojó 1 noche
Personal amable alimentos y bebidas de calidad, muy tranquilo ideal para relajarse además cuenta con buen entretenimiento,. Regresaremos!
Personal amable alimentos y bebidas de calidad, muy tranquilo ideal para relajarse además cuenta con buen entretenimiento,. Regresaremos!
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¿Estás considerando este hotel para tu viaje a Kantenah?
¿Cuál es el precio habitual de las habitaciones en TRS Yucatan Hotel - Adults Only en Kantenah?
En los próximos 60–90 días, el precio de las habitaciones en TRS Yucatan Hotel - Adults Only en Kantenah suele ser de alrededor de 370 US$ por noche para dos personas, con un rango de 340 US$ a 473 US$ en fechas de máxima demanda.
¿Cuándo hay menos gente en TRS Yucatan Hotel - Adults Only en Kantenah?
Junio es el mes más tranquilo para visitar TRS Yucatan Hotel - Adults Only en Kantenah, con una disminución brusca de la demanda después de mayo y manteniéndose más baja hasta mediados del verano; septiembre es el mes de mayor afluencia de visitantes.
¿Qué mes tiene los precios más bajos en TRS Yucatan Hotel - Adults Only en Kantenah?
Septiembre es el mes más barato para alojarse en TRS Yucatan Hotel - Adults Only en Kantenah, con un promedio de 357 US$ por noche; febrero es el mes más caro a 673 US$. Septiembre es más barato incluso si junio es el mes más tranquilo.
¿Qué atracciones y estilos de viaje se adaptan a TRS Yucatan Hotel - Adults Only en Kantenah?
Situado en Quintana Roo, TRS Yucatan Hotel - Adults Only en Kantenah es una excelente opción para parejas y grupos que buscan playas y aventura al aire libre. Está cerca de la playa Xpu-ha, el cenote Cristalino y el Puerto Aventuras Marina, con fácil acceso a la playa Akumal y el Centro Ecológico Akumal.
¿Cómo se comparan las tarifas de TRS Yucatan Hotel - Adults Only con las de otros hoteles cercanos en Kantenah?
Más barato que 5 de 16 hoteles comparables cercanos, TRS Yucatan Hotel - Adults Only en Kantenah tiene una mediana típica de 488 US$ por noche frente a aproximadamente 396 US$ para sus competidores.
¿Cómo ha variado el precio por noche en The Royal Suites Yucatán by Palladium en Kantenah en comparación con el de las últimas semanas?
El precio actual en The Royal Suites Yucatán by Palladium en Kantenah es de 298 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 20 % por debajo de su media de 368 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 256 US$ y 456 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-02: 404.6917654907227USD
- 2026-11-03: 285.535485USD
- 2026-11-04: 283.295991USD
- 2026-11-05: 333.68460600000003USD
- 2026-11-06: 344.90736325524904USD
- 2026-11-07: 371.91090552438357USD
- 2026-11-08: 371.91090552438357USD
- 2026-11-09: 349.9161875966492USD
- 2026-11-10: 360.91354656051635USD
- 2026-11-11: 358.91400810964967USD
- 2026-11-12: 372.9106747498169USD
- 2026-11-13: 358.91400810964967USD
- 2026-11-14: 386.9073072180176USD
- 2026-11-15: 392.90588839865114USD
- 2026-11-16: 413.9008371009522USD
- 2026-11-17: 352.91546110098267USD
- 2026-11-18: 347.91664914578246USD
- 2026-11-19: 359.913777335083USD
- 2026-11-20: 386.9073072180176USD
- 2026-11-21: 360.91354656051635USD
- 2026-11-22: 350.915922650116USD
- 2026-11-23: 331.9204782267151USD
- 2026-11-24: 301.211943USD
- 2026-11-25: 333.68460600000003USD
- 2026-11-26: 332.92024745214843USD
- 2026-11-27: 337.043847USD
- 2026-11-28: 316.888401USD
- 2026-11-29: 338.163594USD
- 2026-11-30: 311.289666USD
- 2026-12-01: 357.199293USD
- 2026-12-02: 379.59423300000003USD
- 2026-12-03: 365.91235851571656USD
- 2026-12-04: 423.89846101135254USD
- 2026-12-05: 455.737029USD
- 2026-12-06: 305.9267175692139USD
- 2026-12-07: 297.92863210968017USD
- 2026-12-08: 298.97244900000004USD
- 2026-12-09: 301.211943USD
- 2026-12-10: 309.9257602989807USD
- 2026-12-11: 306.92648679464725USD
- 2026-12-12: 336.9192901819153USD
- 2026-12-13: 314.648907USD
- 2026-12-14: 339.283341USD
- 2026-12-15: 332.92024745214843USD
- 2026-12-16: 320.24764200000004USD
- 2026-12-17: 321.367389USD
- 2026-12-18: 331.9204782267151USD
- 2026-12-19: 329.205618USD
- 2026-12-20: 361.91331578594975USD
- 2026-12-21: 354.95979900000003USD
- 2026-12-22: 382.953474USD
- 2026-12-23: 416.545884USD
- 2026-12-24: 433.34208900000004USD
- 2026-12-25: 431.102595USD
- 2026-12-26: 437.821077USD
- 2026-12-27: 440.06057100000004USD
- 2026-12-28: 438.89486270498656USD
- 2026-12-29: 465.88839258792115USD
- 2026-12-30: 480.8847942815552USD
- 2026-12-31: 528.520584USD
- 2027-01-01: 483.730704USD
- 2027-01-02: 461.33576400000004USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Datos del negocio
Número de registro de la propiedad 009-025-001924/2026
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
Actividades
Piscina
Pistas de tenis
Jardín
Playa (cercana)
Buceo
Windsurf
Billares
Minigolf
Canoas
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Desayuno en la habitación
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito