Name: Best Western Orlando Gateway Hotel
Address: 7299 Universal Boulevard, Orlando, Florida, USA, Orlando, Florida, US
Price range: 65 $–112 $ per night
Rating: 7.73

Was Gäste sagen

Im Best Western Orlando Gateway Hotel loben Gäste häufig die freundlichen Mitarbeiter, die günstige Lage in der Nähe von Universal und die nützlichen Annehmlichkeiten wie einen großen Pool, Whirlpools, kostenlose Parkplätze sowie ein Restaurant und ein Delikatessengeschäft vor Ort, wobei die Erfahrungen unterschiedlich sind.

Die Rückmeldungen zur Sauberkeit sind uneinheitlich – die Berichte reichen von makellos sauberen Zimmern bis hin zu ausbleibendem Reinigungsservice, muffigen Gerüchen, Schimmel und wiederholten Sichtungen von Kakerlaken, sowie seltenen Hinweisen auf Bettwanzen. Die Zimmer sind im Allgemeinen veraltet, und mehrere Gäste bemängeln Wartungsprobleme wie laute oder tropfende Klimaanlagen, schwaches oder verzögertes Warmwasser, defekte Armaturen und Türen, dünne Wände und unzuverlässige Fernseher. Einige Gäste berichten von langsamer Reaktion des Personals bei Wartungsanfragen, Problemen bei der Abrechnung und aufdringlichen Angeboten für Ferienwohnungen oder Tickets in der Lobby. Erwarten Sie einen preisgünstigen Aufenthalt in der Nähe der Parks mit guter Lage und Ausstattung, aber ungleichmäßiger Instandhaltung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gäste schätzen den großen Pool und die Whirlpools, die kostenlosen Parkplätze sowie das Restaurant/Delikatessengeschäft vor Ort; ein Shuttle zu Universal steht zur Verfügung. Einige weisen darauf hin, dass der Shuttle-Fahrplan begrenzt ist und es nur eine Ladestation für Elektrofahrzeuge gibt.

Reinigung

Die Rückmeldungen sind sehr unterschiedlich: Viele beschreiben saubere Zimmer, aber mehrere Bewertungen erwähnen ausbleibenden Reinigungsservice, Haare und Schmutz in den Bädern, muffige Gerüche, Schimmel und wiederholte Kakerlakensichtungen, sowie einige wenige Berichte über Bettwanzen.

Zimmer

Die Zimmer wirken veraltet, und es treten immer wieder Probleme auf wie laute oder tropfende Klimaanlagen, schwaches/verzögertes Warmwasser, defekte oder laute Armaturen und Türen, dünne Wände und unzuverlässige Fernseher. Einige Gäste fanden die Betten bequem und genossen die Aussicht auf den Pool oder den See.

Dienstleistung

Viele Gäste loben die freundlichen und hilfsbereiten Mitarbeiter an der Rezeption und den reibungslosen Check-in. Andere berichten von nicht erreichbaren Mitarbeitern bei Wartung oder Reinigung, Verkaufsdruck für Ferienwohnungen/Tickets in der Lobby und gelegentlich unhöflichen Interaktionen oder Problemen mit der Abrechnung/Erstattung.

Ähnliche Gästebewertungen

6

peter

2. Okt. 2025

·

Aufenthalt am 2 Nächte

this is an older hotel, i found staff nice but they charged extra $35 resort fee once i arrived on top of the fees charged when booked. they only provide service to your room after 4 days (not acceptable when traveling with a family) i had to ask many times for sheets. the discounted tkts in the lobby is a time share and not discounted tkts, expect to be harassed every time you come in or out. didn't want to use shower because there was hair and black mold in tub. hotel is in great location maybe a mile to universal or "I" drive and was one of the best prices in that area.

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10

Amber

19. Sept. 2025

·

Aufenthalt am 2 Nächte

I believe the person at the front desk, he told us his name was Ivo? He was great! So helpful and even upgraded pur room!

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6

Paul

6. Aug. 2025

·

Aufenthalt am 1 Nacht

The woman who served me at reception treated me very badly. Another Argentinian guest noticed the negative treatment and the bad experience that this woman, whose name is unknown, made my wife and me go through, simply because I did not specify that I speak Spanish. Even though I greeted her in Spanish and spoke to my wife in front of her in Spanish, and she speaks Spanish, she had to realize that my language was Spanish. Likewise, her treatment from the beginning was quite harsh and without any kind of sympathy with the guest.

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2

Kristen

27. Juli 2025

·

Aufenthalt am 2 Nächte

There are some staff members there who don't speak a word of English and can't understand anything you're trying to say. I couldn't go to sleep until 2 AM the day before I was taking my family to Volcano Bay because the roll away bed for my son wasn't there. I called and asked in person at the front desk for hours but no bed arrived until 2 AM. They just did not care. Some of the staff are outright rude. This was the worst hotel service I've ever had in my life, and I've traveled internationally. The only saving grace was the kind employees who run the restaurant in the hotel. They went out of their way to accommodate my family twice.

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2

andrew

7. Juli 2025

·

Aufenthalt am 1 Nacht

I booked a room with yourselves via the App Hotel.com for the event of 12th June 2025 as I was due after travelling from Norfolk Virginia via Philadelphia. Unfortunately upon landing at Philadelphia I learned that the onward flight to Orlando was cancelled. After much confusion and amongst the 100’s of other passengers in the same situation I realised I wasn t going to get to Orlando that evening. At 18.24 12/6 I called the hotel and spoke to Yash and advised the above' He said the reservation would be cancelled. No charge. Don’t worry about it. I heard nothing som on 17/6 8.05am I rang and spoke to Evelyn, who stated no show charged but released security deposit, charged as a no show. She said she will speak to yash who is the night manager get him to ring but he may not be able to dial International. I provided my Email address she said he would email To date i have heard absolutely nothing from Yash or Evelyn despite your promises. i have left 8 messages on the Hotel App where you claim you will respond by email, I have disputed the transaction based on the above conversation - yet you have invited I be charged You have refused as refund

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10

Sandra

16. Juni 2025

·

Aufenthalt am 1 Nacht

We arrived earlier and Luciana, the Front Desk Manager offered us an early check in and an upgrade to a better room with an excellent view for a couple of dollars. She and the rest of the staff were very friendly and courteous. We have come to this hotel many times and the service has always been over 100%. We will definitely continue coming

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8

Efrain

3. Mai 2025

·

Aufenthalt am 1 Nacht

The experience we had thanks to IVO was simply unforgettable. From the first moment, his smile brightened our day after a long trip. He greeted us with a warmth and dedication that you don't see every day; it was like coming home. His patience, attention to detail, and positive energy not only made the check-in process seamless, but also made us feel valued and special. People like him don't just represent a company—they elevate it. Thank you so much for making our trip magical from the very beginning! Gracias!

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8

Sonya

5. März 2025

·

Aufenthalt am 3 Nächte

I had a great stay at Best Western. Its in a ideal location if your going to any of the parks or attractions in the area. The staff were very helpful as well as soon as I entered into the building I was happily greeted by John at the front desk. My room wasn't ready yet because we were so early but he gave me a key for the pool area if I wanted to sit by the pool or walk around the hotel if I wanted to. He also offered to give me a courtesy call as soon as a room was available. During my departure, I had a small issue that I brought to the attention of Evelyn at the front desk and she immediately gave me direction on what to do and who to address. She also was very helpful! In fact anything I needed, I was asked during my stay if there was anything I could be assisted with.

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10

AMY

5. Feb. 2025

·

Aufenthalt am 2 Nächte

The staff at the front were absolutely the sweetest! All ladies were so helpful. I needed a band-aid and they provided a few for me. I asked if they had a shuttle to Universal and we had missed it, but the ladies suggested we walk to the neighbor hotel which is Dockside Inn (a Universal Resort) and we hopped on their bus! It runs every 15 minutes. It was perfect. You do not have to be a guest of the hotel to ride the busses to Universal. The room was super clean. The hotel is close to a lot of entertainment/restaurants. We will definitely stay here again soon as we are annual passholders.

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8

JOSEPH

10. Juni 2024

·

Aufenthalt am 2 Nächte

The place is a great bargain for visiting Orlando and particularly Universal. They have an awesome pool and most of the amenities you need. Easy parking and the rooms were clean and comfortable. The staff was very friendly. The only reason I didn't give 5 stars is you get hustled by non-Best Western employees right after you check in. They're trying to sell you stuff you don't need and I had to shout them down. That's really annoying. Just be prepared for the hustle after you check in. Other than that, it's a great place to stay.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Wird durchweg für die Nähe zu Universal und die fußläufige oder kurze Fahrt zu Restaurants und Sehenswürdigkeiten gelobt. Mehrere Gäste empfanden die Gegend außerdem als sicher und gut zu erreichen.

Gastronomie

Die Meinungen gehen auseinander: Einige genossen das Frühstück und das Restaurant/die Bar oder das Delikatessengeschäft vor Ort, während andere das Essen als durchschnittlich oder schlecht empfanden. Mehrere Bewertungen weisen darauf hin, dass Frühstück und Kaffee in der Lobby nicht kostenlos sind.

Monat	Durchschnittspreis
Januar	92 $
Februar	151 $
März	99 $
April	85 $
Mai	82 $
Juni	67 $
Juli	63 $
September	57 $
Oktober	87 $
November	96 $
Dezember	104 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $65	16 $68	17 $72	18 $85	19 $89
20 $72	21 $72	22 $72	23 $72	24 $72	25 $86	26 $86
27 $84	28 $77	29 $76	30 $82

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $91	2 $103	3 $102
4 $91	5 $91	6 $91	7 $91	8 $91	9 $102	10 $102
11 $91	12 $94	13 $91	14 $85	15 $85	16 $93	17 $93
18 $85	19 $85	20 $85	21 $85	22 $85	23 $92	24 $111
25 $85	26 $85	27 $85	28 $85	29 $85	30 $92	31 $112

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Double Room with Two Double Beds

King Suite with Sofa Bed

King Room

Premium Room 2 Double beds with Water View

Pool Side Room with Two Double Beds - Non-Smoking

Premium Room 1 King Bed with Water View- Non-Smoking

Queen Room with Roll-In-Shower- Disability Access- Non-Smoking

Deluxe Room with Two Double Beds

Gästebewertungen

Gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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