Ramada Encore by Wyndham Palmerston North

Very close to the Square and the venue for a wedding we attended in P Nth. Room 308 has one very tiny window in the lounge but no windows in bedroom or bathroom. Car park area needs a good clean and junk removed.

A comfortable unit with good shower and comfortable bed. Parking isn't free and and around the back of the hotel in a dark dingey area that we didn't feel safe in at night. Free breakfast was a pre packaged muffin, protein bar, fresh fruit and juice.

The key would not fit into our door - in need of repair. Parking situation was unclear. Local area knowledge off management non-existent.

Very disappointed to be charged $15 for parking when could have left car right outside the front door for $2. Fixtures in bathroom were loose. Very noisy room with banging on the walls and floor

Warm welcome, beautiful view of the square. In walking distance of most things. My only downfall was it was difficult to find a park since the carpark was full

Warning! False advertising!! We booked the "Apartment, 1 Queen Bed, Non Smoking", and there were 2 pictures of a bath tub, a big bedroom with huge windows and a desk, and it was listed as 132m2. HOWEVER, the actual room had NO bathtub, was probably only just 32m2, and the bedroom was so small that there was barely enough walking room on each side of the queen bed, with just a tiny window above the bed that we cannot look out of. Absolutely nothing like the pictures! We managed to get a parking lot on the street parking in the late afternoon, so decided to walk to the eateries instead of risk losing that lot, and we were right... when we returned in the evening, the entire street parking was full! If you are driving, be prepared for NO parking! It's quite a bit of a walk to the restaurants and shopping, and the street was dark, and did not look safe at night, with strange people loitering around. I've been with Expedia for many years, and this is the first time I felt compelled to write a poor review. I cannot recommend this accommodation.

Friendly host. Room not as big as advertised on Wotif. Room comfortable but in need of maintenance. Some things old & didn't work. Unimpressed getting a parking ticket when parked right outside complex whilst we were inside finding out where to park!! Apparently a common issue.....

We stayed at QS for 2 nights Feb 2024. We booked and paid online. We had a rental car. We noted on the booking site it mentioned limited onsite parking. When we checkied in, there was no parking available, so we had park on the street which made us feel a bit unsafe. There is only one key per room - the cleaner left our room unlocked on day! The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very welcome. The bathroom there had a large sized shower with very good water pressure. Also there was also a washing machine and dryer, which was welcome given we’d been on the road for nearly a week by this time. Sadly, the dryer was broken as the door didn’t latch. The front desk staff member said he couldn’t get anyone to fix it. The bed was quite comfortable and of a decent size. The sheets and pillows were clean and crisp. The room also has Wi-Fi, a smart TV, a heatpump for heating and cooling Overall, a few issues, but QS does represent decent value for money. Just temper your expectations before checking in. C accommodation. The rude front desk staff are the greatest limitations at present.

Staff nice. Underground parking ( but tight only for small cars) quiet. Needs a refresh but central and perfectly adequate.

Off street parking was charged for and would have been difficult for bigger vehicles. Street parking was not easily available if you arrived during business hours.Okay, but not one I would stay at again. Bed was okay, shower reasonable.

It was a pleasant 2 night stay. Bed was very comfortable. Room was clean. The only thing i complain was the fridge doesnt work. But its not a big deal for us because we eat out and its only a short stay. Its good that its accessible to anything. The mall is just around the corner. Lots.of restaurant around the area.

First time staying with this lot. Never again dirty shower fridge was iced up and rattled all night Bed was like a rock. Parking was ludicrous miles away from the actual hotel plus had to pay extra to park the car. Was all about the mighty dollar. When booked I thought it was $150 for the night on checking my bank they took 206$ apparently a cancellation fee!!!! Didn’t cancel. Dish washer was out of order. No meals offered. I will definitely not be recommending this particular hotel to family or friends. Very dissatisfied. Plus had the air conditioner but no control to turn it on. Had a Skye unit but was not connected???

My daughter and I spent a night in a standard studio, room 401. After looking into all th accommodation options available for us in Palmerston North I chose Quality Suites Central Square as it appeared to have all what we needed and they were definitely that and more. Th room was immaculately clean, comfortable, had all amenities that we needed for our stay; kettle, hot drinks, smart tv. Th bed was comfortable. Five stars to th staff, thanks for all your help during iur stay, very pleasant to deal with and helpful. Plenty of parking within th surrounding areas of th hotel. Beautiful view from our window. Handy convenient location. Will definitely be coming back in th future. Thanks

our one bedroom executive suite looked nothing like the pictures on the web page. Also no bath when website said all I bdrm executive suites had baths. Bed rather than second 2 seater couch in living room Front desk not at all helpful when we spoke to them. Knife with food on it in drawer when we arrived. Washer dryer broken so not available for use Rubbish bin not emptied although full. Shower nozzle would not stay up. Soap dispenser ran out while I was in the shower

The hotel is in a great location and the rooms offer all that you need for a short stay. But needs some attention. Cleanliness- Light switches and surrounds, skirting, tile grout and bathroom expel air cover all need cleaning. There has been some maintenance done on this room but it has not been finished - Paint the door jam that has been replaced, sand the holes that have been filled in wall. The new toilet seat is great but the lid won’t stay open when used. The mattress needs replacing as we experienced major roll together. The draws don’t close. The tired stained couch in the hall way, no one sits on a couch at the end of a hallway, should be removed and disposed off.

I could find cleaner furniture on the side of the road 🙁

Room was spacious and very clean. Hallways and foyer quite shabby and need refurbish. Elevators dirty

The original room I booked was in appalling state with cobwebs caked on the inside of the windows, covered so much in cobwebs it was visible upon entry of the room. Certainly not an easy miss to a cleaner as they literally lined the whole interior of the windows. The fridge was not on/working and the cleaniness in an extreme poor state. I dont think that room had seen a cleaner or visitor in a very long time as the cobwebs were old and excessive. They did move me to a disability room that im sure was less than what i had booked and paid for. The original room i booked had a washing machine and dryer, the replacement room had nothing of sorts. Reception Staff were lovely but no compensation of room downgrades offered. Hair on the cups in the cupboards but the downgraded room was a lot cleaner than the first. A group of us stayed and all mentioned the tightness of the car parks they paid the additional $15 each night to park but all ended up moving their cars to the street to save damage by other cars squeezing in beside them. They were unable to open their car doors. Location was great for where we needed to be with various options of restaurants near by. 6 x rooms were booked by us here and 5 of them had issues with cleaniness. Ive read other comments on here that are accurate due to cleanliness. The shower extractor unit was coated in dust. This place needs a complete overhaul of their cleaning regime.

The pellow over used and beddings seems not changed

Really lovely staff. Rooms was clean and comfortable .

It was a pleasant 2 night stay. Bed was very comfortable. Room was clean. The only thing i complain was the fridge doesnt work. But its not a big deal for us because we eat out and its only a short stay. Its good that its accessible to anything. The mall is just around the corner. Lots.of restaurant around the area.

My room had no window and had a door that can be opened to the occupant in the other room. Frequently had people rattling on the door trying to open it. Only window is a small square that opened to a petrol pump station. No ventilation as well. Would recommend other motels in the area.

Central location, good size room

The room was very comfortable with its own living area. The only problem was the heater didn’t work and was really cold inside the room. The heater system works but only cold air.

Didn’t start off great as I was given a room without a window but when I showed my dissatisfaction I was quickly offered a bedroom with a window which solved my problem. Thank you.

Very disappointed to be charged $15 for parking when could have left car right outside the front door for $2. Fixtures in bathroom were loose. Very noisy room with banging on the walls and floor

Hotel conveniently located, but tired

We had booked last minute accommodation, the staff were very pleasant and very helpful. The suites where a great size and location was right in town.

Room was spacious and very clean. Hallways and foyer quite shabby and need refurbish. Elevators dirty

Friendly welcome, room was big, didn't like the choice of pillows - very flat. Bed was hard down the middle. No tissues or cloth to wipe bench, fridge was very noisy.

Very friendly and welcoming staff. Great central location. Felt very safe. Twin room corner room with lovely big windows and views of the square. Beds are quite small (width) but comfortable. Would definitely stay here again.

i didnt like the customer service, they seemed like theyre bored with their job, not a warm welcome and just felt very weird. Need to do better when cleaning the rooms as well, ours was filthy!!!!

I had a bad experience at this hotel, Broken bed and a damaged iron which ruined a shirt. I feel the hotel didn’t do there best to resolve it and offer a discount or refund as requested, I won’t be staying at this hotel again It’s always upsetting when you pay good money for very poor service

Central location,good price, friendly staff.

We had booked last minute accommodation, the staff were very pleasant and very helpful. The suites where a great size and location was right in town.

our one bedroom executive suite looked nothing like the pictures on the web page. Also no bath when website said all I bdrm executive suites had baths. Bed rather than second 2 seater couch in living room Front desk not at all helpful when we spoke to them. Knife with food on it in drawer when we arrived. Washer dryer broken so not available for use Rubbish bin not emptied although full. Shower nozzle would not stay up. Soap dispenser ran out while I was in the shower

Helpful staff with good recommendations on where to eat. Efficient. Cafe was really good in hotel.

We stayed at QS for 2 nights Feb 2024. We booked and paid online. We had a rental car. We noted on the booking site it mentioned limited onsite parking. When we checkied in, there was no parking available, so we had park on the street which made us feel a bit unsafe. There is only one key per room - the cleaner left our room unlocked on day! The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very welcome. The bathroom there had a large sized shower with very good water pressure. Also there was also a washing machine and dryer, which was welcome given we’d been on the road for nearly a week by this time. Sadly, the dryer was broken as the door didn’t latch. The front desk staff member said he couldn’t get anyone to fix it. The bed was quite comfortable and of a decent size. The sheets and pillows were clean and crisp. The room also has Wi-Fi, a smart TV, a heatpump for heating and cooling Overall, a few issues, but QS does represent decent value for money. Just temper your expectations before checking in. C accommodation. The rude front desk staff are the greatest limitations at present.

Really lovely staff. Rooms was clean and comfortable .

Appears to be old converted office suites. Bed mattress was similar to a pullout couch. No staff after 9PM with a lockout fee if you happen in o forget your key. Unfortunately, It was the last room in town so I paid a lot for crummy accommodations. Avoid if possible

Central location, good size room

What a great location.

Rooms were great and close to everything

A comfortable unit with good shower and comfortable bed. Parking isn't free and and around the back of the hotel in a dark dingey area that we didn't feel safe in at night. Free breakfast was a pre packaged muffin, protein bar, fresh fruit and juice.

Central location,good price, friendly staff.

We had booked last minute accommodation, the staff were very pleasant and very helpful. The suites where a great size and location was right in town.

Great for walking into town for shopping and shows.

Warm welcome, beautiful view of the square. In walking distance of most things. My only downfall was it was difficult to find a park since the carpark was full

Warning! False advertising!! We booked the "Apartment, 1 Queen Bed, Non Smoking", and there were 2 pictures of a bath tub, a big bedroom with huge windows and a desk, and it was listed as 132m2. HOWEVER, the actual room had NO bathtub, was probably only just 32m2, and the bedroom was so small that there was barely enough walking room on each side of the queen bed, with just a tiny window above the bed that we cannot look out of. Absolutely nothing like the pictures! We managed to get a parking lot on the street parking in the late afternoon, so decided to walk to the eateries instead of risk losing that lot, and we were right... when we returned in the evening, the entire street parking was full! If you are driving, be prepared for NO parking! It's quite a bit of a walk to the restaurants and shopping, and the street was dark, and did not look safe at night, with strange people loitering around. I've been with Expedia for many years, and this is the first time I felt compelled to write a poor review. I cannot recommend this accommodation.

Great location

First time staying with this lot. Never again dirty shower fridge was iced up and rattled all night Bed was like a rock. Parking was ludicrous miles away from the actual hotel plus had to pay extra to park the car. Was all about the mighty dollar. When booked I thought it was $150 for the night on checking my bank they took 206$ apparently a cancellation fee!!!! Didn’t cancel. Dish washer was out of order. No meals offered. I will definitely not be recommending this particular hotel to family or friends. Very dissatisfied. Plus had the air conditioner but no control to turn it on. Had a Skye unit but was not connected???

A comfortable unit with good shower and comfortable bed. Parking isn't free and and around the back of the hotel in a dark dingey area that we didn't feel safe in at night. Free breakfast was a pre packaged muffin, protein bar, fresh fruit and juice.

Helpful staff with good recommendations on where to eat. Efficient. Cafe was really good in hotel.