Kimpton Las Mercedes by IHG
From
188 $
/ Nacht
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From
188 $
/ Nacht
Über diese Unterkunft
Gönn dir einen Besuch des Wellnessbereichs, der Massagen bietet. Komfortabel sind folgende Freizeiteinrichtungen: Außenpool und Fitnessbereich (rund um die Uhr geöffnet). Zu den Highlights, die dieses Hotel im Kolonialstil bietet, gehören z...
Annehmlichkeiten
Gönn dir einen Besuch des Wellnessbereichs, der Massagen bietet. Komfortabel sind folgende Freizeiteinrichtungen: Außenpool und Fitnessbereich (rund um die Uhr geöffnet). Zu den Highlights, die dieses Hotel im Kolonialstil bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und ein Hochzeitsservice.
Services der Unterkunft
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und ein Aufzug. Für Veranstaltungen beherbergt dieses Hotel 4 Tagungsräume. Vor Ort gibt es Folgendes: Parkservice (kostenlos).
Gastronomie
Iss einen Happen im ZOLA, einem der 3 Restaurants dieses Hotels, oder mach es dir in deinem Zimmer gemütlich und nutz den Zimmerservice (rund um die Uhr). Etwas Entspannung gefällig? Leg eine Pause an einer der 2 Bars/Lounges ein. Gegen Gebühr wird täglich von 07:00 Uhr bis 11:00 Uhr ein Frühstücksbuffet angeboten.
Zimmer
Fühl dich in einem der 130 klimatisierten Zimmer mit Plasmafernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Es sind eigene Badezimmer mit Badewannen oder Duschen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes und Wasserkocher mit Kaffee-/Teezubehör.
Lage
Kimpton Las Mercedes by IHG in Santo Domingo (Zona Colonial) lockt mit einem Aufenthalt, der nur 5 Gehminuten von Calle El Conde und Columbus Park entfernt ist. Dieses Hotel im luxuriösen Stil ist 0,9 km von Malecon und 3,2 km von Einkaufszentrum Sambil Santo Domingo entfernt.
In der Nähe
Ruinen des Krankenhauses San Nicolás de Barí(0.1 Meilen)
Kirche Unserer Lieben Frau der Barmherzigkeit(0.2 Meilen)
Kolonial Casino(0.2 Meilen)
Calle El Conde(0.2 Meilen)
Kulturzentrum der Telekommunikation(0.2 Meilen)
Calle Las Damas(0.2 Meilen)
Casas Reales(0.2 Meilen)
Kapelle Unserer Lieben Frau der Heilmittel(0.2 Meilen)
Haus der Schnur(0.2 Meilen)
Columbus Park(0.2 Meilen)
Amber Weltmuseum(0.2 Meilen)
Plaza de España(0.2 Meilen)
Panteón Nacional(0.2 Meilen)
Duarte-Museum(0.2 Meilen)
Chinatown(0.3 Meilen)
Flughafen La Isabela Intl. (JBQ)(12.3 Meilen)
Flughafen Las Americas (SDQ)(16.8 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Parkservice
Lage
Calle Las Mercedes #155, San Antón, Santo Domingo, Dominikanische Republik
Ruinen des Krankenhauses San Nicolás de Barí (0.1 Meilen)
Kirche Unserer Lieben Frau der Barmherzigkeit (0.2 Meilen)
Kolonial Casino (0.2 Meilen)
Calle El Conde (0.2 Meilen)
Kulturzentrum der Telekommunikation (0.2 Meilen)
Calle Las Damas (0.2 Meilen)
Zimmeroptionen
6
Zimmer, 2 Einzelbetten (Essential)
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
248 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
8
Zimmer, 1 King-Bett, Balkon (Essential)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
258 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
9
Premium-Zimmer, 1 King-Bett
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
312 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
20
Suite, 1 King-Bett (Colonial)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
226 ft²
KlimaanlageWLAN (kostenlos)Eigenes BadTerrasse
8
Suite, 1 King-Bett (Roof Top, Las Mercedes)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
431 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
5
Zimmer, 2 Einzelbetten, Balkon (Essential)
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
237 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
6
Studiosuite, 1 King-Bett, Balkon
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
452 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
9
Standardzimmer
Zimmerdetails
1 Einzelbett
Für bis zu 2 Personen
215 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
6
Zimmer, 2 Einzelbetten, Balkon (Top Floor)
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
258 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
8
Zimmer, 1 King-Bett, barrierefrei, Balkon (Essential)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
248 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
8
Suite, 1 King-Bett, Badewanne (Roof Top, Terrace, Outdoor Bathtub)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
388 ft²
BalkonKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
14
Zimmer, 1 King-Bett (Essential)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
237 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
8
Zimmer, 1 Queen-Bett (City Single)
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
183 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
7
Zimmer, 1 King-Bett und Schlafsofa, Balkon (Essential)
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 2 Personen
280 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
6
Zimmer, 1 King-Bett und Schlafsofa (Essential)
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 2 Personen
269 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
8
Zimmer, 1 King-Bett, Balkon (Top Floor)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
237 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
Gästebewertungen zu Kimpton Las Mercedes by IHG
9.4
Hervorragend
Basierend auf 268 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Kimpton Las Mercedes by IHG erhält hohe Bewertungen für sein auffälliges, modernes Design, üppige Innenhöfe und die zentrale Lage in Zona Colonial, von der aus Sehenswürdigkeiten fußläufig erreichbar sind. Viele Gäste loben sehr saubere Räumlichkeiten und generell komfortable, moderne Zimmer.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Kimpton Las Mercedes by IHG erhält hohe Bewertungen für sein auffälliges, modernes Design, üppige Innenhöfe und die zentrale Lage in Zona Colonial, von der aus Sehenswürdigkeiten fußläufig erreichbar sind. Viele Gäste loben sehr saubere Räumlichkeiten und generell komfortable, moderne Zimmer.
Das Personal wird durchweg als freundlich und aufmerksam beschrieben, jedoch gibt es immer wieder Beschwerden über langsamen oder nicht reagierenden Service (Telefon und Zimmerservice), gelegentliche Wartezeiten beim Check-in, Abrechnungsfehler und mangelnde Nachverfolgung seitens des Managements. Die Zimmerqualität variiert: Einige sind geräumig und stilvoll, aber viele liegen an Innenkorridoren mit wenig Tageslicht, einige berichten über Lärm von Musik oder Veranstaltungen und einige wenige bemängeln kleine Grundrisse oder ungewöhnliche Designelemente. Der Pool und die Gemeinschaftsbereiche sind attraktiv, aber der Zugang und der Betrieb wurden zeitweise durch Bauarbeiten oder private Veranstaltungen eingeschränkt; der Pool-Bar-/Services kann inkonsistent sein. Frühstück und das gastronomische Angebot vor Ort werden oft gelobt, obwohl einige die Preise hoch oder den Service langsam empfinden. Insgesamt erwartet Sie ein schöner, zentral gelegener Aufenthalt mit starkem Gastgewerbe, aber mit gelegentlichen Einschränkungen beim Service und bei der Zimmerzuweisung.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Gäste loben den attraktiven Pool- und Innenhofbereich, aber der Zugang und der Betrieb wurden zeitweise durch Bauarbeiten oder private Veranstaltungen eingeschränkt. Der Pool-Bar- oder Handtuchservice kann langsam oder nicht verfügbar sein, und es gab einen Aufzugsausfall und Lärm durch Morgenwartungsarbeiten.
Ähnliche Gästebewertungen
10
Andrea
4. Sept. 2025
·
Aufenthalt für 3 Nächte
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
8
Andy
27. März 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
8
Jessica
18. Okt. 2024
·
Aufenthalt für 3 Nächte
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
I recently stayed at the Kimpton and while the property itself is beautiful, my experience was overshadowed by ongoing construction throughout the hotel. For two days, we were unable to use the pool, which was a key part of our plans. The construction was not only disruptive, but it was also visible throughout the hotel, making it less enjoyable to relax and take in the surroundings. On another day, we were woken up from a nap by construction noise. Had we been informed of the extent of the work ahead of time, we might have made other arrangements. It really took away from what was supposed to be a peaceful, relaxing stay. While the hotel has a lot of potential, this situation significantly impacted our experience.
10
Catherine
6. Sept. 2025
·
Aufenthalt für 4 Nächte
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
4
Janissa
5. Apr. 2025
·
Aufenthalt für 5 Nächte
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
10
Iliana
11. Aug. 2024
·
Aufenthalt für 2 Nächte
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
Excelente hotel!! Totalmente recomendado. Volvería otra vez y lo recomendaría a todos. Excelente calidad de comida, servicio, habitaciones y las instalaciones en general estaban buenísimas, te transmite paz. El único tema fue que el elevador no funcionó por el fin de semana completo. En general es un hotel hermosísimo y la calidad de todo es 1 A.
8
Marie
23. Dez. 2025
·
Aufenthalt für 2 Nächte
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
James Russell
26. Dez. 2024
·
Aufenthalt für 3 Nächte
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Jaylin
20. Okt. 2025
·
Aufenthalt für 2 Nächte
Great amenities, I really loved the pool, gym and spa.
Great amenities, I really loved the pool, gym and spa.
6
Han Z
18. Okt. 2024
·
Aufenthalt für 3 Nächte
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Sauberkeit wird durchweg hervorgehoben, wobei viele die Zimmer und Gemeinschaftsbereiche makellos nennen. Es gab nur wenige kleinere Probleme, wie z. B. Geruch nach Kopfkissen in einem Zimmer.
Ähnliche Gästebewertungen
10
Maria
6. Juli 2025
·
Aufenthalt für 2 Nächte
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
The property is beautiful , lots of vegetation , walkable , friendly staff and very clean
10
Vanesa
23. Feb. 2026
·
Aufenthalt für 2 Nächte
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
8
Francisco
25. Sept. 2024
·
Aufenthalt für eine Nacht
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Jenny
11. Nov. 2025
·
Aufenthalt für eine Nacht
Clean
Clean
10
OMUR
16. März 2025
·
Aufenthalt für 3 Nächte
Clean Hotel. Great design
Clean Hotel. Great design
10
Carmina Margarita Aybar
23. Mai 2025
·
Aufenthalt für 2 Nächte
Clean and very attentive personnel.
Clean and very attentive personnel.
10
Alejandro
25. Dez. 2024
·
Aufenthalt für 4 Nächte
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
Kairys
25. Okt. 2025
·
Aufenthalt für eine Nacht
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
Carlos
1. Jan. 2025
·
Aufenthalt für eine Nacht
Very clean
Very clean
10
Joel
15. Feb. 2026
·
Aufenthalt für 5 Nächte
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind modern und komfortabel, mit einigen geräumigen Optionen und bequemen Betten. Mehrere Gäste bemängeln jedoch Lärm von Musik oder Veranstaltungen, einige Zimmer mit Innenhofblick und wenig Tageslicht, gelegentliche Enttäuschungen bezüglich Größe oder Aussicht sowie kleine Designfehler.
Ähnliche Gästebewertungen
10
Andrea
4. Sept. 2025
·
Aufenthalt für 3 Nächte
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
10
jose
5. Apr. 2025
·
Aufenthalt für 2 Nächte
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
2
Melissa
25. Juli 2025
·
Aufenthalt für eine Nacht
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Margaret
31. Aug. 2025
·
Aufenthalt für 4 Nächte
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
10
MARIA
19. Feb. 2026
·
Aufenthalt für eine Nacht
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
8
Marie
23. Dez. 2025
·
Aufenthalt für 2 Nächte
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
Although the service at this hotel was good, the pool area was enjoyable and well maintained, and the breakfast was nice, unfortunately, the room experience was disappointing. The less expensive rooms do not have actual windows; instead, they have a glass walls facing the hallway, which was not made clear at the time of booking and felt misleading. Noise was also a major issue. Despite the rooms being marketed as soundproof, they were anything but. Music and party noise from downstairs carried all the way up to the rooms and continued late into the night, although we upgraded the rooms to be further from the main area, making it difficult to rest. Given that this hotel is one of the most expensive options in the area, the lack of transparency and the poor sound insulation were especially frustrating, as you would reasonably expect a higher standard for the price.
10
Kairys
25. Okt. 2025
·
Aufenthalt für eine Nacht
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
6
Han Z
18. Okt. 2024
·
Aufenthalt für 3 Nächte
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
Amazing property but my room was advertised as having a balcony when it opened into a back atrium facing a wall. Was very disappointed by the room, I booked a balcony because I like having natural light. The pool was also out of commission every day I was there, huge disappointment as this was one of the main reasons I booked this hotel.
8
Sandra
22. Juli 2025
·
Aufenthalt für 3 Nächte
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
6
ivy
26. Jan. 2025
·
Aufenthalt für eine Nacht
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
King superior room was quite small and crowded bathroom area. Shower leaked out into bedroom Floor and ruined my handbag. Told staff and they texted saying they would move us but this would have been a hassle. Paid for breakfast formour fullmstay but 2nd day they said we did nit pay and charged us again. Did get a refund. Very pretty lobby and breakfast buffet was good.
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KI-Zusammenfassung aktueller Gästebewertungen
Service
Das Personal wird durchweg als freundlich, einladend und zuvorkommend beschrieben. Zu wiederkehrenden Problemen gehören langsamer oder nicht erreichbarer Telefon-/Zimmerservice, lange Wartezeiten beim Check-in, Abrechnungs- oder Zimmerzuweisungsfehler, mangelnde Nachverfolgung und ein Bericht über diskriminierende Behandlung durch Manager.
Ähnliche Gästebewertungen
6
Arturo
3. Jan. 2026
·
Aufenthalt für 4 Nächte
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
El servicio y el personal. Son muy lentos. No contestan las llamadas a recepción y jamás fue posible pedir Room Sevice ya que nadie responde jamás al teléfono.
10
Jason
3. Nov. 2025
·
Aufenthalt für 4 Nächte
The property was excellent and customer service enhanced the stay.
The property was excellent and customer service enhanced the stay.
6
Ian
28. Jan. 2026
·
Aufenthalt für eine Nacht
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
Check In process was very long. Was originally granted early check in, but didn’t receive the room until almost 3 hrs later.
8
Andy
27. März 2025
·
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.
10
Rafael
25. Sept. 2025
·
Aufenthalt für 2 Nächte
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
6
Filippo
8. März 2025
·
Aufenthalt für 2 Nächte
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
2
Adriana
6. Aug. 2025
·
Aufenthalt für 4 Nächte
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
4
Sandra
27. Apr. 2025
·
Aufenthalt für 2 Nächte
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
10
Patricia
24. Juni 2025
·
Aufenthalt für eine Nacht
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Brendan
15. Feb. 2025
·
Aufenthalt für 5 Nächte
Great hospitality and very accommodating when they can be!
Great hospitality and very accommodating when they can be!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Zentral in Zona Colonial und fußläufig zu den wichtigsten Sehenswürdigkeiten, was vielen Gästen gefiel. Einige fanden die unmittelbare Umgebung heruntergekommen oder sich unsicher.
Ähnliche Gästebewertungen
10
Vanesa
23. Feb. 2026
·
Aufenthalt für 2 Nächte
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
2
Melissa
25. Juli 2025
·
Aufenthalt für eine Nacht
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
10
Wendy
28. Juni 2025
·
Aufenthalt für eine Nacht
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
This is an amazing hotel in the heart of Zona Colonial. It’s beautiful and easy access to restaurants and other attractions.
10
Rafael
25. Sept. 2025
·
Aufenthalt für 2 Nächte
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
10
Alejandro
25. Dez. 2024
·
Aufenthalt für 4 Nächte
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
Excellent hotel very clean and new. We would absolutely return. Great walkable area with many restaurants around.
10
James Russell
26. Dez. 2024
·
Aufenthalt für 3 Nächte
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
The hotel experience was amazing. Beautiful courtyard with complimentary wine in the afternoons and coffee or tea in the mornings. Overall design clean and modern. Within reasonable walking distance to most of the Colonial District.
10
Octavio
9. Nov. 2025
·
Aufenthalt für 4 Nächte
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
Excelente hotel, instalaciones bastante agradables,la gran mayoría del personal amable y servicial, excelente ubicación muy cerca del centro histórico. Solo me parecieron caros los alimentos y también el precio del early check-in.
10
Kairys
25. Okt. 2025
·
Aufenthalt für eine Nacht
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
This hotel is beautiful. Its close to the main attractions in La Zona Colonial. The beds are so comfy! It was very clean and breakfast was great.
10
DANIELA
20. Nov. 2024
·
Aufenthalt für eine Nacht
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
Hotel ubicado en el casco histórico de la ciudad de Santo Domingo por lo que está cerca de todas las atracciones históricas a solo pasos de distancia.
10
Joel
15. Feb. 2026
·
Aufenthalt für 5 Nächte
Great staff, extremely clean rooms. Great location
Great staff, extremely clean rooms. Great location
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Frühstück und das gastronomische Angebot vor Ort erhalten häufig Lob für Qualität und Auswahl. Einige Gäste fanden die Preise hoch oder den Service langsam, und eine Bewertung empfand die Lebensmittelqualität als nicht angemessen zur Präsentation.
Ähnliche Gästebewertungen
10
Vanesa
23. Feb. 2026
·
Aufenthalt für 2 Nächte
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
Super limpio, personal amable, ubicación perfecta, restaurante muy bueno!
10
MARIA
19. Feb. 2026
·
Aufenthalt für eine Nacht
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
La habitación bella, espaciosa, de lujo. El desayuno buffet delicioso. La piscina muy sabrosa.
10
edward c
29. Okt. 2024
·
Aufenthalt für 6 Nächte
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
I would have preferred a larger mirror at the sink but the vanity was designed as it was and it really was a minor issue. I believe the water available at various locations e.g., the pool/gym area had not been filtered and it made me sick but I quickly recovered but that should be checked. The hotel also needs to install a ATM so clients are not directed to the supermarket. I would recommend for a hotel of this caliber that that it consider adding a spa where a manicure/pedicure/massage can be accessed upon advance request or by appointment. The food, while presented beautifully was not equal to the presentation and was an overall disappointment. I ate one breakfast once and had no desire to return for breakfast or any other meals -- particularly when there are so many superior places to eat cheaply including Villar Hermanos and/or at Blue Mall or the Piantini area. May also consider providing designated taxi service for ground transportation. Parking was also an issue for taxis and there should be allowances -- didn't appreciate the abrupt nature of security when I was paying for a taxi that had to move forward and the assumption that I was not a guest at the property. It was a bit embarrassing and humiliating to say the least. These were minor issues they did not alter the overall pleasant experience and I hope to return as a guest again.
4
Janissa
5. Apr. 2025
·
Aufenthalt für 5 Nächte
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
8
Francisco
25. Sept. 2024
·
Aufenthalt für eine Nacht
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
La habitación tenía almohadas que olían mal, a mitad de la noche pedimos que nos llevaran nuevas, y lo hicieron. Igualmente, el servicio en el restaurante italiano estuvo lento, y había pocas personas. Pero la comida demasiado buena. El aire no enfriaba bien, y con el calor que hace, pasamos mucho calor en la noche. La habitación tiene algunos problemas: (a) cuando cuelgas las toallas, tocan los controles de las luces y las prenden/apagan si se mueven, (b) no hay espacio de colocar cosas en el lavamanos sin que se mojen, (c) hay muy poco espacio de closet, y el espacio para colocar las maletas queda justo debajo de las camisas, o sea que lo hace incómodo.
10
Patricia
24. Juni 2025
·
Aufenthalt für eine Nacht
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
The property is in a fantastic location, and the hotel itself is modern and just a year old. What truly sets this place apart is the incredible staff. They are friendly, attentive, and go above and beyond to make your stay unforgettable. Moises at Guest Services was exceptional. I had a booking issue through a third party, and he took it upon himself to resolve it quickly and with a positive attitude. On top of that, he was kind enough to upgrade our room, making our experience even more special. His dedication turned a stressful moment into a wonderful memory. Johanna from Housekeeping was warm and thorough, and Damian, the bellboy, was equally helpful and kind. Don’t miss dining at Zola Restaurant, and be sure to ask for Eric. His recommendations for both food and wine were spot-on, and he made our evening extra special. Even the security and valet parking staff stood out. Always kind, smiling, and genuinely happy to help, their welcoming attitude added to the sense of comfort and care throughout our stay. This getaway was exactly what my husband and I needed: peaceful, beautiful, and relaxing. A gentle reminder to future guests: please remember to tip the staff. They work incredibly hard and, while wages in the Dominican Republic may be low, the service and hospitality are truly five-star. Be kind, be generous, and be respectful when visiting another country. This hotel is a gem, but it’s the people who truly make it shine. Highly recommend staying here
10
Dmitriy
26. Aug. 2024
·
Aufenthalt für 3 Nächte
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
Modern hotel in oldest part of town. Excellent food. Oasis inside the city.
10
sonia
23. Okt. 2025
·
Aufenthalt für eine Nacht
Lots of healthy options, good presentation and wonderful staff!
Lots of healthy options, good presentation and wonderful staff!
10
david
13. Okt. 2025
·
Aufenthalt für eine Nacht
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
Breakfast and dinner are definitely great fresh local sources everything was so fresh, and the staff is so welcoming, everyone is so detail oriented Top of the line on all services
10
Adieurys
1. Aug. 2025
·
Aufenthalt für eine Nacht
Excellent service, nice space. The breakfast was great as well!
Excellent service, nice space. The breakfast was great as well!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Julio
vor 2 Wochen
·
Aufenthalt für 2 Nächte
Excellent hotel with friendly staff
Excellent hotel with friendly staff
10
Roberto J
9. Sept. 2026
·
Aufenthalt für 3 Nächte
Simplemente todo espectacular !
Simplemente todo espectacular !
10
Borja
30. Juli 2026
·
Aufenthalt für eine Nacht
El restaurante italiano una delicia
El restaurante italiano una delicia
10
William
30. Juli 2026
·
Aufenthalt für 3 Nächte
Beautiful hotel! Very friendly staff. Rooms were nice and cool throughout the day.
Beautiful hotel! Very friendly staff. Rooms were nice and cool throughout the day.
10
Fernando
29. Juli 2026
·
Aufenthalt für eine Nacht
El hotel esta ubicado en un lugar centrico. Tiene un restaurate italiano riquisimo. El personal muy amable. La habitacion limpia, espaciosa y su cama muy comoda.
El hotel esta ubicado en un lugar centrico. Tiene un restaurate italiano riquisimo. El personal muy amable. La habitacion limpia, espaciosa y su cama muy comoda.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:59
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-10: 157.1214489943237USD
- 2026-11-11: 157.8698569230194USD
- 2026-11-12: 209.86209149394224USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 183.90010884968567USD
- 2026-11-16: 157.42666478515625USD
- 2026-11-17: 183.1742487290802USD
- 2026-11-18: 183.64643332235718USD
- 2026-11-19: 186.83450393736265USD
- 2026-11-20: 193.79612699890137USD
- 2026-11-21: 209.6356323381195USD
- 2026-11-22: 175.39769071017454USD
- 2026-11-23: 177.53947875247192USD
- 2026-11-24: 204.07816429922485USD
- 2026-11-25: 169.83580783413694USD
- 2026-11-26: 183.54066329685972USD
- 2026-11-27: 171.99378361262512USD
- 2026-11-28: 171.65761321653747USD
- 2026-11-29: 171.65761321653747USD
- 2026-11-30: 171.10202033992005USD
- 2026-12-01: 175.07757272959898USD
- 2026-12-02: 183.67850432321165USD
- 2026-12-03: 179.057844427948USD
- 2026-12-04: 212.44118522457885USD
- 2026-12-05: 213.28773447550964USD
- 2026-12-06: 192.07066993974303USD
- 2026-12-07: 196.6638597372284USD
- 2026-12-08: 174.041879USD
- 2026-12-09: 209.24680528292845USD
- 2026-12-10: 277.1166717942962USD
- 2026-12-11: 306.24084497375486USD
- 2026-12-12: 395.15211286483765USD
- 2026-12-13: 308.8233048062744USD
- 2026-12-14: 179.584614USD
- 2026-12-15: 174.9820025002594USD
- 2026-12-16: 183.95875344882202USD
- 2026-12-17: 212.07800143800353USD
- 2026-12-18: 170.0824636012573USD
- 2026-12-19: 213.28773447550964USD
- 2026-12-20: 178.2998625612335USD
- 2026-12-21: 191.96474767848204USD
- 2026-12-22: 176.19868763763427USD
- 2026-12-23: 183.61179122860716USD
- 2026-12-24: 212.07800143800353USD
- 2026-12-25: 212.44118522457885USD
- 2026-12-26: 169.6959539126892USD
- 2026-12-27: 237.70572509075927USD
- 2026-12-28: 169.6959539126892USD
- 2026-12-29: 174.041879USD
- 2026-12-30: 183.1742487290802USD
- 2026-12-31: 179.22545600361633USD
- 2027-01-01: 184.92470628363037USD
- 2027-01-02: 161.56164184944151USD
- 2027-01-03: 172.10961811360167USD
- 2027-01-04: 213.9668074714508USD
- 2027-01-05: 165.22813872402952USD
- 2027-01-06: 173.66120501570128USD
- 2027-01-07: 240.95012293827818USD
- 2027-01-08: 241.99449410639951USD
- 2027-01-09: 243.06526972195434USD
- 2027-01-10: 172.09958746829224USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Gäste, die einen Tarif mit Frühstück gebucht haben, erhalten das Frühstück für bis zu 2 Erwachsene, die ein Zimmer teilen. Für alle weiteren Gäste ist das Frühstück kostenpflichtig.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Für Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Ein Kind bis 17 Jahre kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- Aufpreis für das Frühstücksbuffet: ca. 1750 DOP bis 2000 DOP pro Person
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Parkservice
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Solarium
Familienzimmer
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aktivitäten
Pool
Garten
Pool im Freien
Live-Musik
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Services
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Gepäckaufbewahrung
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Parkmöglichkeiten
Parkmöglichkeiten
Parkservice
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN