Best Western The Grand Hotel Hartlepool
88 $
/ Nacht
Ø-Preis September
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88 $
/ Nacht
Ø-Preis September
Monatliche Durchschnittspreise
In Best Western The Grand Hotel Hartlepool liegt der Preis pro Nacht im günstigsten Monat (Dezember) durchschnittlich bei 64 $ und im teuersten Monat (September) bei 88 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 69 $ |
| Februar | 75 $ |
| März | 80 $ |
| April | 80 $ |
| Mai | 74 $ |
| Juni | 83 $ |
| Juli | 81 $ |
| August | 87 $ |
| September | 88 $ |
| Oktober | 88 $ |
| November | 67 $ |
| Dezember | 64 $ |
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Sep · 88 $
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Am teuersten: September (ca. 88 $)
Am günstigsten: Dezember (ca. 64 $)
Über diese Unterkunft
Kostenloses WLAN, ein Concierge-Service und ein Hochzeitsservice sind verfügbar.
Annehmlichkeiten
Kostenloses WLAN, ein Concierge-Service und ein Hochzeitsservice sind verfügbar.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und eine Wäscherei. Für Veranstaltungen stehen folgende Einrichtungen zur Verfügung: Konferenzfläche und Tagungsräume. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Genieße Abendessen bei The Grand Reastaurant, einem Restaurant mit Schwerpunkt auf britische Küche. Oder bleib gemütlich auf deinem Zimmer und nutz den Zimmerservice (rund um die Uhr). Lass deinen Tag bei einem Drink an der Bar/Lounge ausklingen. Ein nach Wunsch zubereitetes Frühstück wird unter der Woche von 07:00 Uhr bis 09:30 Uhr und am Wochenende von 08:00 Uhr bis 10:00 Uhr gegen Gebühr angeboten.
Zimmer
Fühl dich in einem der 48 Zimmer wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Satellitenempfang. Es sind eigene Badezimmer vorhanden, in denen du Komfortbadewannen und Regenduschen findest. Zur Austattung gehören Schreibtische und Wasserkocher mit Kaffee-/Teezubehör; die Zimmer werden täglich sauber gemacht.
Standort
Best Western The Grand Hotel Hartlepool liegt im Herzen von Hartlepool, nur 10 Gehminuten entfernt von: Milll House Leisure Centre und Victoria Park. Dieses Hotel ist 43 km von Nationalpark North York Moors und 1 km von Hartlepool Maritime Experience entfernt.
Was ist in der Nähe?
Milll House Leisure Centre(0.3 Meilen)
Victoria Park(0.3 Meilen)
Hartlepool Maritime Experience(0.5 Meilen)
Museum of Hartlepool(0.5 Meilen)
Monkey Statue(0.9 Meilen)
Ward Jackson Park(1.3 Meilen)
Besucherzentrum Summerhill(1.7 Meilen)
Summerhill Country Park(1.7 Meilen)
Seaton Carew Beach(2.3 Meilen)
North Sands(2.3 Meilen)
Fish Sands(2.6 Meilen)
Heugh Battery Museum(2.8 Meilen)
North Gare Sands(4.2 Meilen)
Tweddle Children's Animal Farm(4.7 Meilen)
Hartlepool Power Station(4.9 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Tees Valley (MME)(23.1 Meilen)
Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Standort
Swainson Street, England, Großbritannien
Milll House Leisure Centre (0.3 Meilen)
Victoria Park (0.3 Meilen)
Hartlepool Maritime Experience (0.5 Meilen)
Museum of Hartlepool (0.5 Meilen)
Monkey Statue (0.9 Meilen)
Ward Jackson Park (1.3 Meilen)
Gästebewertungen
7.6
Gut
Basierend auf 403 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
In aktuellen Bewertungen des Best Western The Grand Hotel Hartlepool loben Gäste das freundliche Personal, die zentrale Lage und oft geräumige Zimmer, bemängeln aber eine wechselnde Sauberkeit, unregelmäßige Heizung und Warmwasserversorgung, kleinere Wartungsmängel und gelegentliche Lärmbelästigung durch die Straße oder die Bar.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
In aktuellen Bewertungen des Best Western The Grand Hotel Hartlepool loben Gäste das freundliche Personal, die zentrale Lage und oft geräumige Zimmer, bemängeln aber eine wechselnde Sauberkeit, unregelmäßige Heizung und Warmwasserversorgung, kleinere Wartungsmängel und gelegentliche Lärmbelästigung durch die Straße oder die Bar.
Mehrere Bewertungen erwähnen begrenzte oder ungünstige Parkmöglichkeiten sowie periodische Ausfälle des Aufzugs während Bauarbeiten. Das Frühstück wird im Allgemeinen gut bewertet und das Mumbai Restaurant im Untergeschoss erhält häufig Lob, obwohl einige Gäste Getränke oder warme Speisen von unterschiedlicher Qualität fanden. Erwarten Sie einen zentralen, zweckmäßigen Aufenthalt mit hilfsbereitem Personal und variabler Zimmerqualität.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die Parkmöglichkeiten sind begrenzt oder ungünstig, und der Aufzug war während der Arbeiten zeitweise außer Betrieb. Der Barbereich war unzuverlässig, mit zeitweisen Schließungen oder fehlenden Getränken.
Ähnliche Gästebewertungen
2
SHIRLEY
6. Mai 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
6
Ashley
8. Sept. 2025
·
Aufenthalt am 1 Nacht
Ok place to stay lack of secure parking
Ok place to stay lack of secure parking
6
richard kevin
12. Mai 2025
·
Aufenthalt am 2 Nächte
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
6
Nigel
26. März 2025
·
Aufenthalt am 1 Nacht
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
6
Norman
3. Nov. 2024
·
Aufenthalt am 5 Nächte
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
2
Barbara
3. Nov. 2025
·
Aufenthalt am 1 Nacht
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
8
paul
7. Feb. 2024
·
Aufenthalt am 1 Nacht
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
8
Jonghyun
7. Feb. 2024
·
Aufenthalt am 2 Nächte
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
4
Glyn
17. Juli 2025
·
Aufenthalt am 8 Nächte
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
10
Paul
19. Dez. 2025
·
Aufenthalt am 4 Nächte
Clean room very helpful staff. Convenient parking
Clean room very helpful staff. Convenient parking
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Die Sauberkeit ist uneinheitlich: Einige Zimmer werden als sauber beschrieben, während andere staubige oder schmutzige Bereiche, schmutzige Badezimmer und Versäumnisse im Reinigungsservice erwähnen.
Ähnliche Gästebewertungen
6
Maureen
20. Sept. 2025
·
Aufenthalt am 2 Nächte
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
10
Stephen
15. Jan. 2026
·
Aufenthalt am 1 Nacht
Clean rooms great staff. But heating not the best with a very small radiator
Clean rooms great staff. But heating not the best with a very small radiator
4
callum
29. Juni 2025
·
Aufenthalt am 1 Nacht
Rust in kettle. Dirty towels. Very low water pressure.
Rust in kettle. Dirty towels. Very low water pressure.
4
Philip
12. Jan. 2026
·
Aufenthalt am 1 Nacht
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
4
Margaret
15. Okt. 2024
·
Aufenthalt am 1 Nacht
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
2
Christopher
27. Jan. 2025
·
Aufenthalt am 1 Nacht
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
6
Nichola
7. Aug. 2025
·
Aufenthalt am 2 Nächte
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
4
Rollon
9. Dez. 2024
·
Aufenthalt am 1 Nacht
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
10
Paul
29. Nov. 2025
·
Aufenthalt am 4 Nächte
Great large and clean room.
Great large and clean room.
4
Andrew
3. Dez. 2025
·
Aufenthalt am 1 Nacht
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Viele Zimmer sind geräumig und komfortabel. Zu den wiederkehrenden Problemen gehören zu kleine 'Doppel'betten, Probleme mit der Temperatur und dem Warmwasser, schwache Duschen, defekte Armaturen oder Fenster, Lärm und instabiles Fernsehen oder WLAN.
Ähnliche Gästebewertungen
4
Jackie
5. Jan. 2026
·
Aufenthalt am 2 Nächte
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
10
Paul
12. Dez. 2025
·
Aufenthalt am 4 Nächte
Clean spacious room.
Clean spacious room.
4
Philip
12. Jan. 2026
·
Aufenthalt am 1 Nacht
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
6
Nichola
7. Aug. 2025
·
Aufenthalt am 2 Nächte
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
2
Barbara
3. Nov. 2025
·
Aufenthalt am 1 Nacht
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
4
Ashleigh
6. Nov. 2025
·
Aufenthalt am 3 Nächte
No Wi-Fi access throughout stay
No Wi-Fi access throughout stay
6
Paul
23. Nov. 2025
·
Aufenthalt am 1 Nacht
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
4
Andrew
3. Dez. 2025
·
Aufenthalt am 1 Nacht
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
6
John
6. Sept. 2024
·
Aufenthalt am 1 Nacht
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
8
Jonghyun
7. Feb. 2024
·
Aufenthalt am 2 Nächte
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Feedback zum Service ist gemischt: Viele Gäste heben das freundliche, hilfsbereite Personal und die entgegenkommenden Antworten hervor, während andere fehlendes oder überlastetes Personal, langsamen Barbereich sowie Probleme beim Check-in/Check-out oder beim Zugang melden.
Ähnliche Gästebewertungen
4
Geoffrey
9. Nov. 2025
·
Aufenthalt am 2 Nächte
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
4
Kath
17. Feb. 2024
·
Aufenthalt am 2 Nächte
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
10
James
30. Jan. 2024
·
Aufenthalt am 4 Nächte
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
10
Shane
9. Mai 2024
·
Aufenthalt am 1 Nacht
The staff are amazing
The staff are amazing
10
ROBERT
29. März 2025
·
Aufenthalt am 1 Nacht
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
10
Reena
14. Sept. 2025
·
Aufenthalt am 1 Nacht
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
6
David
21. Juni 2024
·
Aufenthalt am 3 Nächte
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
10
Sue
8. Jan. 2025
·
Aufenthalt am 1 Nacht
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
6
Norman
3. Nov. 2024
·
Aufenthalt am 5 Nächte
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
4
Rollon
9. Dez. 2024
·
Aufenthalt am 1 Nacht
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Die zentrale Lage ist günstig für Züge, Busse, Geschäfte und den Jachthafen, obwohl einige Gäste Straßenlärm und gelegentliche Bedenken hinsichtlich der unmittelbaren Umgebung bemerkten. Insgesamt eignet es sich für Reisende, die eine gute Erreichbarkeit der Stadt wünschen.
Ähnliche Gästebewertungen
6
Norman
21. Aug. 2025
·
Aufenthalt am 7 Nächte
The Grand is very good for busses with several stops right outside the hotel.
The Grand is very good for busses with several stops right outside the hotel.
2
SHIRLEY
6. Mai 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
8
Paul
25. Mai 2024
·
Aufenthalt am 2 Nächte
Very central and convenient
Very central and convenient
6
Christopher
9. Jan. 2025
·
Aufenthalt am 1 Nacht
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
10
Paul
9. März 2025
·
Aufenthalt am 1 Nacht
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
6
Nichola
7. Aug. 2025
·
Aufenthalt am 2 Nächte
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
10
Irene
13. Mai 2024
·
Aufenthalt am 1 Nacht
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
10
Dawn
1. Juli 2024
·
Aufenthalt am 2 Nächte
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
8
Steve
28. Juni 2024
·
Aufenthalt am 1 Nacht
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
8
Jonghyun
7. Feb. 2024
·
Aufenthalt am 2 Nächte
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Das Frühstück wird sehr gelobt, wobei viele die gute Auswahl hervorheben, obwohl einige wässrige Getränke oder kalte Speisen erwähnen. Das Mumbai Restaurant in der Unterkunft erhält durchweg positives Feedback.
Ähnliche Gästebewertungen
8
Keith
27. Dez. 2024
·
Aufenthalt am 1 Nacht
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
8
Bryan
21. Sept. 2025
·
Aufenthalt am 1 Nacht
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
8
Paul
28. Juli 2025
·
Aufenthalt am 2 Nächte
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
10
Paul
14. Apr. 2025
·
Aufenthalt am 1 Nacht
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
6
richard kevin
12. Mai 2025
·
Aufenthalt am 2 Nächte
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
10
ROBERT
29. März 2025
·
Aufenthalt am 1 Nacht
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
6
Mark
11. Aug. 2024
·
Aufenthalt am 1 Nacht
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
10
Dawn
1. Juli 2024
·
Aufenthalt am 2 Nächte
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
4
Karlie
3. Aug. 2024
·
Aufenthalt am 1 Nacht
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
10
Ariel
7. Dez. 2024
·
Aufenthalt am 1 Nacht
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
8
Suzanne
vor 4 Wochen
·
Aufenthalt am 1 Nacht
It was ok staff very nice
It was ok staff very nice
10
Paul
28. Juli 2026
·
Aufenthalt am 1 Nacht
Anther great stay at the Grand.
Anther great stay at the Grand.
8
Terence
13. Juli 2026
·
Aufenthalt am 1 Nacht
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
10
Paul
26. Juni 2026
·
Aufenthalt am 2 Nächte
Another great stay.
Another great stay.
8
Ian
26. Juni 2026
·
Aufenthalt am 3 Nächte
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:00
Vor 11:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
September 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-05: 151.33603690466308USD
- 2026-09-06: 91.94278145562744USD
- 2026-09-07: 96.18938073738099USD
- 2026-09-08: 121.96447169691467USD
- 2026-09-09: 119.97019317626953USD
- 2026-09-10: 100.14029868113708USD
- 2026-09-11: 119.81968108827209USD
- 2026-09-12: 133.70437025857544USD
- 2026-09-13: 104.64717303117371USD
- 2026-09-14: 97.96614461457824USD
- 2026-09-15: 122.01519764639282USD
- 2026-09-16: 108.94661590466309USD
- 2026-09-17: 98.1460290209198USD
- 2026-09-18: 108.1685462928772USD
- 2026-09-19: 95.55609937719727USD
- 2026-09-20: 86.96657910246277USD
- 2026-09-21: 93.96629938819885USD
- 2026-09-22: 112.54909752296447USD
- 2026-09-23: 102.12203969636536USD
- 2026-09-24: 97.96614461457824USD
- 2026-09-25: 77.3378192444458USD
- 2026-09-26: 96.15175936070251USD
- 2026-09-27: 88.89205640080262USD
- 2026-09-28: 95.58623369233703USD
- 2026-09-29: 113.96551665966797USD
- 2026-09-30: 106.07296650054931USD
- 2026-10-01: 96.3874378812561USD
- 2026-10-02: 90.9396658367157USD
- 2026-10-03: 97.45858386524964USD
- 2026-10-04: 91.89637939494324USD
- 2026-10-05: 93.96629938819885USD
- 2026-10-06: 115.61545237252808USD
- 2026-10-07: 112.96555535307311USD
- 2026-10-08: 102.96594228712463USD
- 2026-10-09: 95.15178033325195USD
- 2026-10-10: 98.57612304949951USD
- 2026-10-11: 106.94908560699463USD
- 2026-10-12: 104.95156416975402USD
- 2026-10-13: 112.5855670440216USD
- 2026-10-14: 110.15566558781433USD
- 2026-10-15: 97.72615106565857USD
- 2026-10-16: 98.52973870967102USD
- 2026-10-17: 88.93650030693054USD
- 2026-10-18: 89.22648438981628USD
- 2026-10-19: 91.19741568305969USD
- 2026-10-20: 110.33849165620423USD
- 2026-10-21: 108.04900140023804USD
- 2026-10-22: 98.47612426071167USD
- 2026-10-23: 98.97610048379516USD
- 2026-10-24: 116.79540441059875USD
- 2026-10-25: 97.72615106565857USD
- 2026-10-26: 95.96622200138854USD
- 2026-10-27: 113.5055275475006USD
- 2026-10-28: 110.32404029837036USD
- 2026-10-29: 97.97613917720032USD
- 2026-10-30: 98.97610048379516USD
- 2026-10-31: 95.36624698951721USD
- 2026-11-01: 99.75861803036499USD
- 2026-11-02: 103.941183USD
- 2026-11-03: 112.4555757069397USD
- 2026-11-04: 110.32863USD
- 2026-11-05: 105.96582620690918USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Weitere Informationen zu den Datenschutzrichtlinien von Best Western findest du unter https://www.bestwestern.com/privacy.
- Aufpreis für das nach Wunsch zubereitete Frühstück: ca. 9.50 GBP pro Person
- Gebühr für Haustiere: 10.00 GBP pro Haustier, pro Nacht
- Assistenztiere sind von den Gebühren ausgenommen
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Nichtraucher-Zimmer
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Dienstleistungen
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Parkmöglichkeiten
Parkmöglichkeiten
Allgemein
Restaurant
Nichtraucher-Zimmer
Familienzimmer
Snack Bar/Deli
Internet
Kostenloses W-LAN