Best Western The Grand Hotel Hartlepool
88 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
88 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Best Western The Grand Hotel Hartlepool er prisen per natt i gjennomsnitt 64 USD i den billigste måneden (desember) og 88 USD i den dyreste måneden (september), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 69 USD |
| februar | 75 USD |
| mars | 80 USD |
| april | 80 USD |
| mai | 74 USD |
| juni | 83 USD |
| juli | 81 USD |
| august | 87 USD |
| september | 88 USD |
| oktober | 88 USD |
| november | 67 USD |
| desember | 64 USD |
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sep · 88 USD
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Dyreste: september (ca. 88 USD)
Billigste: desember (ca. 64 USD)
Om denne eiendommen
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Fasiliteter
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet renseri-/vaskeritjenester, en døgnåpen resepsjon og vaskeritjenester. Dette hotellet tilbyr møte- og konferanselokaler som konferanserom og møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Kom og spis middag på The Grand Reastaurant, en restaurant som spesialiserer seg på britiske retter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Rund av dagen med noe å drikke i baren/loungen. Ferdiglaget frokost serveres fra kl. 07.00 til kl. 09.30 på hverdagene og fra kl. 08.00 til kl. 10.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 48 gjesterommene. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med dype avslapningsbadekar og regndusjhode. Rommene har skrivebord og kaffetrakter/tekoker, og rengjøring tilbys daglig.
Beliggenhet
Dersom du velger Best Western The Grand Hotel Hartlepool som overnattingssted i Hartlepool, vil du bo midt i smørøyet, kun en 10 minutters spasertur fra Milll House Leisure Centre og Victoria-parken. Dette hotellet ligger 26,7 mi (43 km) unna Yorkshire Moors og 0,6 mi (1 km) unna Hartlepool Maritime Experience (museumsskipum).
Hva finnes i nærheten
Milll House Leisure Centre(0.3 miles)
Victoria-parken(0.3 miles)
Hartlepool Maritime Experience (museumsskipum)(0.5 miles)
Museum of Hartlepool(0.5 miles)
Monkey Statue (statue)(0.9 miles)
Ward Jackson Park(1.3 miles)
Summerhill besøkssenter(1.7 miles)
Summerhill Country Park(1.7 miles)
Seaton Carew Beach(2.3 miles)
North Sands(2.3 miles)
Fish Sands(2.6 miles)
Heugh Battery Museum(2.8 miles)
North Gare Sands(4.2 miles)
Tweddle Children's Animal Farm(4.7 miles)
Hartlepool Power Station(4.9 miles)
Nærmeste store flyplass er Durham (MME-Tees Valley)(23.1 miles)
Parkering
Restaurant
Rom for ikke-røykere
Renseri
Rengjøring
Bankettfasiliteter
Beliggenhet
Swainson Street, England, Storbritannia
Milll House Leisure Centre (0.3 miles)
Victoria-parken (0.3 miles)
Hartlepool Maritime Experience (museumsskipum) (0.5 miles)
Museum of Hartlepool (0.5 miles)
Monkey Statue (statue) (0.9 miles)
Ward Jackson Park (1.3 miles)
Gjesteomtaler
7.6
God
basert på 403 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
I følge nylige anmeldelser av Best Western The Grand Hotel Hartlepool, roser gjestene vennlig personale, sentral beliggenhet og ofte romslige rom. Samtidig påpekes det at renholdet er varierende, at oppvarmingen og varmtvannet er ustabilt, samt mindre vedlikeholdsproblemer og støy fra gaten eller baren.
Les merVar dette til hjelp?
Hva gjestene synes
I følge nylige anmeldelser av Best Western The Grand Hotel Hartlepool, roser gjestene vennlig personale, sentral beliggenhet og ofte romslige rom. Samtidig påpekes det at renholdet er varierende, at oppvarmingen og varmtvannet er ustabilt, samt mindre vedlikeholdsproblemer og støy fra gaten eller baren.
Flere anmeldelser nevner begrenset eller vanskelig parkering og periodiske heisstanser under arbeid. Frokosten er generelt godt likt, og Mumbai-restauranten nede i bygget får hyppig skryt, selv om noen gjester synes drikke eller varme retter er av ujevn kvalitet. Forvent et sentralt og enkelt opphold med hjelpsomt personale og varierende romstandard.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Parkeringen er begrenset eller vanskelig tilgjengelig, og heisen var tidvis ute av drift under arbeid. Barentjenesten var upålitelig, med stengninger eller mangel på varer.
Relaterte gjesteomtaler
2
SHIRLEY
6. mai 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
6
Ashley
8. sep. 2025
·
Overnattet 1 natt
Ok place to stay lack of secure parking
Ok place to stay lack of secure parking
6
richard kevin
12. mai 2025
·
Overnattet 2 netter
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
6
Nigel
26. mars 2025
·
Overnattet 1 natt
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
6
Norman
3. nov. 2024
·
Overnattet 5 netter
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
2
Barbara
3. nov. 2025
·
Overnattet 1 natt
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
8
paul
7. feb. 2024
·
Overnattet 1 natt
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
8
Jonghyun
7. feb. 2024
·
Overnattet 2 netter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
4
Glyn
17. juli 2025
·
Overnattet 8 netter
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
10
Paul
19. des. 2025
·
Overnattet 4 netter
Clean room very helpful staff. Convenient parking
Clean room very helpful staff. Convenient parking
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Renholdet er ujevnt: noen rom rapporteres som rene, mens andre nevner støvete eller skitne områder, skitne bad og tilsyn av housekeeping.
Relaterte gjesteomtaler
6
Maureen
20. sep. 2025
·
Overnattet 2 netter
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
10
Stephen
15. jan. 2026
·
Overnattet 1 natt
Clean rooms great staff. But heating not the best with a very small radiator
Clean rooms great staff. But heating not the best with a very small radiator
4
callum
29. juni 2025
·
Overnattet 1 natt
Rust in kettle. Dirty towels. Very low water pressure.
Rust in kettle. Dirty towels. Very low water pressure.
4
Philip
12. jan. 2026
·
Overnattet 1 natt
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
4
Margaret
15. okt. 2024
·
Overnattet 1 natt
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
2
Christopher
27. jan. 2025
·
Overnattet 1 natt
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
6
Nichola
7. aug. 2025
·
Overnattet 2 netter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
4
Rollon
9. des. 2024
·
Overnattet 1 natt
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
10
Paul
29. nov. 2025
·
Overnattet 4 netter
Great large and clean room.
Great large and clean room.
4
Andrew
3. des. 2025
·
Overnattet 1 natt
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Mange rom er romslige og komfortable. Vanlige problemer inkluderer undersized 'dobbelt'-senger, problemer med temperatur og varmtvann, svake dusjer, ødelagte inventarer eller vinduer, støy og ustabil TV- eller Wi-Fi-tilkobling.
Relaterte gjesteomtaler
4
Jackie
5. jan. 2026
·
Overnattet 2 netter
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
10
Paul
12. des. 2025
·
Overnattet 4 netter
Clean spacious room.
Clean spacious room.
4
Philip
12. jan. 2026
·
Overnattet 1 natt
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
6
Nichola
7. aug. 2025
·
Overnattet 2 netter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
2
Barbara
3. nov. 2025
·
Overnattet 1 natt
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
4
Ashleigh
6. nov. 2025
·
Overnattet 3 netter
No Wi-Fi access throughout stay
No Wi-Fi access throughout stay
6
Paul
23. nov. 2025
·
Overnattet 1 natt
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
4
Andrew
3. des. 2025
·
Overnattet 1 natt
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
6
John
6. sep. 2024
·
Overnattet 1 natt
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
8
Jonghyun
7. feb. 2024
·
Overnattet 2 netter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Tilbakemeldingene på servicen er blandet: mange gjester fremhever vennlig, hjelpsomt personale og imøtekommende svar, mens andre rapporterer om fraværende eller overbelastet personale, treg barentjeneste og problemer med innsjekking/utsjekking eller adgang.
Relaterte gjesteomtaler
4
Geoffrey
9. nov. 2025
·
Overnattet 2 netter
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
4
Kath
17. feb. 2024
·
Overnattet 2 netter
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
10
James
30. jan. 2024
·
Overnattet 4 netter
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
10
Shane
9. mai 2024
·
Overnattet 1 natt
The staff are amazing
The staff are amazing
10
ROBERT
29. mars 2025
·
Overnattet 1 natt
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
10
Reena
14. sep. 2025
·
Overnattet 1 natt
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
6
David
21. juni 2024
·
Overnattet 3 netter
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
10
Sue
8. jan. 2025
·
Overnattet 1 natt
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
6
Norman
3. nov. 2024
·
Overnattet 5 netter
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
4
Rollon
9. des. 2024
·
Overnattet 1 natt
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentralt og praktisk i forhold til tog, busser, butikker og marinaen, men noen gjester la merke til støy fra gaten og enkelte bekymringer om det umiddelbare området. Alt i alt passer hotellet reisende som ønsker lett tilgang til byen.
Relaterte gjesteomtaler
6
Norman
21. aug. 2025
·
Overnattet 7 netter
The Grand is very good for busses with several stops right outside the hotel.
The Grand is very good for busses with several stops right outside the hotel.
2
SHIRLEY
6. mai 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
8
Paul
25. mai 2024
·
Overnattet 2 netter
Very central and convenient
Very central and convenient
6
Christopher
9. jan. 2025
·
Overnattet 1 natt
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
10
Paul
9. mars 2025
·
Overnattet 1 natt
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
6
Nichola
7. aug. 2025
·
Overnattet 2 netter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
10
Irene
13. mai 2024
·
Overnattet 1 natt
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
10
Dawn
1. juli 2024
·
Overnattet 2 netter
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
8
Steve
28. juni 2024
·
Overnattet 1 natt
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
8
Jonghyun
7. feb. 2024
·
Overnattet 2 netter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten roses av mange, og flere fremhever godt utvalg, selv om noen nevner tynne drikker eller kalde retter. Mumbai-restauranten på stedet får jevnt over positiv tilbakemelding.
Relaterte gjesteomtaler
8
Keith
27. des. 2024
·
Overnattet 1 natt
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
8
Bryan
21. sep. 2025
·
Overnattet 1 natt
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
8
Paul
28. juli 2025
·
Overnattet 2 netter
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
10
Paul
14. apr. 2025
·
Overnattet 1 natt
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
6
richard kevin
12. mai 2025
·
Overnattet 2 netter
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
10
ROBERT
29. mars 2025
·
Overnattet 1 natt
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
6
Mark
11. aug. 2024
·
Overnattet 1 natt
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
10
Dawn
1. juli 2024
·
Overnattet 2 netter
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
4
Karlie
3. aug. 2024
·
Overnattet 1 natt
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
10
Ariel
7. des. 2024
·
Overnattet 1 natt
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Suzanne
for 4 uker siden
·
Overnattet 1 natt
It was ok staff very nice
It was ok staff very nice
10
Paul
28. juli 2026
·
Overnattet 1 natt
Anther great stay at the Grand.
Anther great stay at the Grand.
8
Terence
13. juli 2026
·
Overnattet 1 natt
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
10
Paul
26. juni 2026
·
Overnattet 2 netter
Another great stay.
Another great stay.
8
Ian
26. juni 2026
·
Overnattet 3 netter
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-05: 151.34203116455078USD
- 2026-09-06: 92.2530416015625USD
- 2026-09-07: 101.65928109283448USD
- 2026-09-08: 121.96930258026123USD
- 2026-09-09: 119.97494506835938USD
- 2026-09-10: 100.14426513214111USD
- 2026-09-11: 119.8244270187378USD
- 2026-09-12: 133.7096661468506USD
- 2026-09-13: 104.65131799468995USD
- 2026-09-14: 97.97002494964599USD
- 2026-09-15: 122.02003053894043USD
- 2026-09-16: 108.95093116455078USD
- 2026-09-17: 98.14991648101807USD
- 2026-09-18: 108.17283073425293USD
- 2026-09-19: 95.55988425292969USD
- 2026-09-20: 86.9700237564087USD
- 2026-09-21: 93.97002129364013USD
- 2026-09-22: 112.55355547332763USD
- 2026-09-23: 102.1260846420288USD
- 2026-09-24: 97.97002494964599USD
- 2026-09-25: 77.34088251342773USD
- 2026-09-26: 96.15556782989502USD
- 2026-09-27: 88.89557732086182USD
- 2026-09-28: 95.59001976165771USD
- 2026-09-29: 113.97003071289062USD
- 2026-09-30: 106.07716793823242USD
- 2026-10-01: 96.39125568542481USD
- 2026-10-02: 90.94326786041259USD
- 2026-10-03: 97.46244409637451USD
- 2026-10-04: 91.90001931304931USD
- 2026-10-05: 93.97002129364013USD
- 2026-10-06: 115.6200317779541USD
- 2026-10-07: 112.97002979888916USD
- 2026-10-08: 102.97002065887452USD
- 2026-10-09: 95.15554919433593USD
- 2026-10-10: 98.58002754516602USD
- 2026-10-11: 106.95332174682618USD
- 2026-10-12: 104.95572118988036USD
- 2026-10-13: 112.5900264389038USD
- 2026-10-14: 110.16002873687744USD
- 2026-10-15: 97.73002189483643USD
- 2026-10-16: 98.53364136810302USD
- 2026-10-17: 88.94002298736572USD
- 2026-10-18: 89.23001855621338USD
- 2026-10-19: 91.20102791595458USD
- 2026-10-20: 110.34286204681396USD
- 2026-10-21: 108.05328110656738USD
- 2026-10-22: 98.48002479553223USD
- 2026-10-23: 98.98002082214356USD
- 2026-10-24: 116.80003055267333USD
- 2026-10-25: 97.73002189483643USD
- 2026-10-26: 95.97002312164307USD
- 2026-10-27: 113.51002338104247USD
- 2026-10-28: 110.32841011657715USD
- 2026-10-29: 97.98001990814208USD
- 2026-10-30: 98.98002082214356USD
- 2026-10-31: 95.37002434539795USD
- 2026-11-01: 99.76256936340332USD
- 2026-11-02: 103.9453USD
- 2026-11-03: 112.46002995300293USD
- 2026-11-04: 110.333USD
- 2026-11-05: 105.9700234008789USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- For å lese mer om Best Westerns personvernregler, kan du besøke https://www.bestwestern.no/legal/privacy-policy.
- Pris for frokost tilberedt etter bestilling: ca. GBP 9.50 per person
- Kjæledyravgift: GBP 10.00 per kjæledyr, per natt
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