Best Western The Grand Hotel Hartlepool
88 US$
/natt
Snitt för oktober
Priser för Best Western The Grand Hotel Hartlepool
Välj datum för att se priser och tillgänglighet.
88 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På Best Western The Grand Hotel Hartlepool är priset per natt i genomsnitt 64 US$ under den billigaste månaden (december) och 95 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 69 US$ |
| februari | 75 US$ |
| mars | 80 US$ |
| april | 80 US$ |
| maj | 74 US$ |
| juni | 83 US$ |
| juli | 81 US$ |
| augusti | 95 US$ |
| september | 94 US$ |
| oktober | 88 US$ |
| november | 67 US$ |
| december | 64 US$ |
J
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okt. · 88 US$
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Dyrast: augusti (ca 95 US$)
Billigast: december (ca 64 US$)
Om detta boende
Passa på att dra nytta av bland annat gratis wi-fi, conciergetjänster och bröllopstjänster.
Bekvämligheter
Passa på att dra nytta av bland annat gratis wi-fi, conciergetjänster och bröllopstjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat kemtvätt/tvättjänster, reception (öppen dygnet runt) och tvättmöjligheter. På detta hotell erbjuds event- och konferenslokaler såsom konferensrum och mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Du kan äta middag på hotellets restaurang The Grand Reastaurant, som specialiserar sig på brittiska köket, eller ta det lugnt på rummet med rumsservice dygnet runt. Avsluta dagen med en drink på boendets bar. Frukost enligt egen beställning serveras på vardagar mellan 07.00 och 09.30 och på helger mellan 08.00 och 10.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 48 rummen. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum har djupa badkar och regndusch. På rummet finns skrivbord och kaffe- och tebryggare. Städning erbjuds dagligen.
Läge
Best Western The Grand Hotel Hartlepool ligger centralt i Hartlepool, 5 min promenad från Hartlepool Art Gallery och 5 min från Milll House Leisure Centre. Detta hotell ligger 43 km från North York Moors National Park och 0,5 km från Victoria Park.
Vad finns i närheten
Hartlepool Art Gallery(0.2 miles)
Milll House Leisure Centre(0.3 miles)
Victoria Park(0.3 miles)
Hartlepool Maritime Experience(0.5 miles)
Museum of Hartlepool(0.5 miles)
Monkey-statyn(0.9 miles)
Ward Jackson Park(1.3 miles)
Summerhill Visitors Centre(1.7 miles)
Summerhill Country Park(1.7 miles)
Seaton Carew Beach(2.3 miles)
North Sands(2.3 miles)
Hartlepool Docks(2.3 miles)
Fish Sands(2.6 miles)
Seaton Carew Golf Club(2.8 miles)
Heugh Battery Museum(2.8 miles)
Den största flygplatsen i närheten är Durham (MME-Teesside Intl.)(23.1 miles)
Parkering
Restaurang
Rökfria rum
Kemtvätt
Städning
Bankettinrättningar
Läge
Swainson Street, England, Storbritannien
Hartlepool Art Gallery (0.2 miles)
Milll House Leisure Centre (0.3 miles)
Victoria Park (0.3 miles)
Hartlepool Maritime Experience (0.5 miles)
Museum of Hartlepool (0.5 miles)
Monkey-statyn (0.9 miles)
Rumsalternativ
2
Familjerum - flera sängar - icke-rökare
1 Dubbelsäng
och 1 Enkelsäng
Sovplats 2
UppvärmningWi-Fi (gratis)Djupt badkar
1
Svit - 1 dubbelsäng - icke-rökare
1 Dubbelsäng
Sovplats 2
UppvärmningWi-Fi (gratis)Djupt badkar
1
Standardrum - 1 dubbelsäng - icke-rökare
1 Dubbelsäng
Sovplats 2
UppvärmningWi-Fi (gratis)Djupt badkar
2
Superior-rum - 1 dubbelsäng - icke-rökare
1 Dubbelsäng
Sovplats 2
UppvärmningWi-Fi (gratis)Djupt badkar
2
Standardrum - 2 enkelsängar - icke-rökare
2 Enkelsängar
Sovplats 2
UppvärmningWi-Fi (gratis)Djupt badkar
2
Standardrum - 1 enkelsäng - icke-rökare
1 Enkelsäng
UppvärmningWi-Fi (gratis)Djupt badkar
Gästrecensioner för Best Western The Grand Hotel Hartlepool
7.5
Bra
Baserat på 405 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
I de senaste recensionerna av Best Western The Grand Hotel Hartlepool berömmer gästerna den vänliga personalen, det centrala läget och ofta rymliga rum, samtidigt som de noterar varierande städning, ojämna temperaturer och varmvatten, mindre underhållsproblem och ibland störande ljud från gatan eller baren.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
Vad gäster tycker
I de senaste recensionerna av Best Western The Grand Hotel Hartlepool berömmer gästerna den vänliga personalen, det centrala läget och ofta rymliga rum, samtidigt som de noterar varierande städning, ojämna temperaturer och varmvatten, mindre underhållsproblem och ibland störande ljud från gatan eller baren.
Flera recensioner nämner begränsad eller besvärlig parkering och periodiska avbrott i hissen under reparationsarbeten. Frukosten är generellt sett omtyckt och Mumbai-restaurangen i bottenvåningen får frekvent beröm, även om några gäster tyckte att drycker eller varma rätter var ojämna. Förvänta dig en centralt belägen, enkel vistelse med hjälpsam personal och varierande rumskvalitet.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Parkeringen är begränsad eller besvärlig, och hissen var ibland ur funktion under reparationsarbeten. Barservicen var opålitlig, med rapporter om stängningar eller brist på varor.
Relaterade gästrecensioner
2
SHIRLEY
6 maj 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
6
Ashley
8 sep. 2025
·
Stannade 1 natt
Ok place to stay lack of secure parking
Ok place to stay lack of secure parking
6
richard kevin
12 maj 2025
·
Stannade 2 nätter
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
6
Nigel
26 mars 2025
·
Stannade 1 natt
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
6
Norman
3 nov. 2024
·
Stannade 5 nätter
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
2
Barbara
3 nov. 2025
·
Stannade 1 natt
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
8
paul
7 feb. 2024
·
Stannade 1 natt
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
8
Jonghyun
7 feb. 2024
·
Stannade 2 nätter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
4
Glyn
17 juli 2025
·
Stannade 8 nätter
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
10
Paul
19 dec. 2025
·
Stannade 4 nätter
Clean room very helpful staff. Convenient parking
Clean room very helpful staff. Convenient parking
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är ojämn: vissa rum beskrivs som rena, medan andra noterar dammiga eller smutsiga områden, smutsiga badrum och brister i städningen.
Relaterade gästrecensioner
6
Maureen
20 sep. 2025
·
Stannade 2 nätter
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
10
Stephen
15 jan. 2026
·
Stannade 1 natt
Clean rooms great staff. But heating not the best with a very small radiator
Clean rooms great staff. But heating not the best with a very small radiator
4
callum
29 juni 2025
·
Stannade 1 natt
Rust in kettle. Dirty towels. Very low water pressure.
Rust in kettle. Dirty towels. Very low water pressure.
4
Philip
12 jan. 2026
·
Stannade 1 natt
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
4
Margaret
15 okt. 2024
·
Stannade 1 natt
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
2
Christopher
27 jan. 2025
·
Stannade 1 natt
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
6
Nichola
7 aug. 2025
·
Stannade 2 nätter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
4
Rollon
9 dec. 2024
·
Stannade 1 natt
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
10
Paul
29 nov. 2025
·
Stannade 4 nätter
Great large and clean room.
Great large and clean room.
4
Andrew
3 dec. 2025
·
Stannade 1 natt
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Många rum är rymliga och bekväma. Återkommande problem inkluderar undersize 'double'-sängar, problem med temperatur och varmvatten, svaga duschar, trasiga armaturer eller fönster, buller och bristande TV- eller Wi-Fi-täckning.
Relaterade gästrecensioner
4
Jackie
5 jan. 2026
·
Stannade 2 nätter
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
10
Paul
12 dec. 2025
·
Stannade 4 nätter
Clean spacious room.
Clean spacious room.
4
Philip
12 jan. 2026
·
Stannade 1 natt
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
6
Nichola
7 aug. 2025
·
Stannade 2 nätter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
2
Barbara
3 nov. 2025
·
Stannade 1 natt
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
4
Ashleigh
6 nov. 2025
·
Stannade 3 nätter
No Wi-Fi access throughout stay
No Wi-Fi access throughout stay
6
Paul
23 nov. 2025
·
Stannade 1 natt
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
4
Andrew
3 dec. 2025
·
Stannade 1 natt
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
6
John
6 sep. 2024
·
Stannade 1 natt
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
8
Jonghyun
7 feb. 2024
·
Stannade 2 nätter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen får blandade omdömen: många gäster framhäver den vänliga, hjälpsamma personalen och flexibiliteten, men andra rapporterar om frånvarande eller överbelastad personal, långsam barservice och problem vid in- eller utcheckning, eller med åtkomst.
Relaterade gästrecensioner
4
Geoffrey
9 nov. 2025
·
Stannade 2 nätter
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
4
Kath
17 feb. 2024
·
Stannade 2 nätter
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
10
James
30 jan. 2024
·
Stannade 4 nätter
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
10
Shane
9 maj 2024
·
Stannade 1 natt
The staff are amazing
The staff are amazing
10
ROBERT
29 mars 2025
·
Stannade 1 natt
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
10
Reena
14 sep. 2025
·
Stannade 1 natt
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
6
David
21 juni 2024
·
Stannade 3 nätter
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
10
Sue
8 jan. 2025
·
Stannade 1 natt
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
6
Norman
3 nov. 2024
·
Stannade 5 nätter
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
4
Rollon
9 dec. 2024
·
Stannade 1 natt
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Centralt läge och bekvämt för tåg, bussar, affärer och marinan, även om vissa gäster noterade gatuljud och ibland oro över det omedelbara området. Sammantaget passar det resenärer som vill ha enkel tillgång till staden.
Relaterade gästrecensioner
6
Norman
21 aug. 2025
·
Stannade 7 nätter
The Grand is very good for busses with several stops right outside the hotel.
The Grand is very good for busses with several stops right outside the hotel.
2
SHIRLEY
6 maj 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
8
Paul
25 maj 2024
·
Stannade 2 nätter
Very central and convenient
Very central and convenient
6
Christopher
9 jan. 2025
·
Stannade 1 natt
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
10
Paul
9 mars 2025
·
Stannade 1 natt
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
6
Nichola
7 aug. 2025
·
Stannade 2 nätter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
10
Irene
13 maj 2024
·
Stannade 1 natt
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
10
Dawn
1 juli 2024
·
Stannade 2 nätter
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
8
Steve
28 juni 2024
·
Stannade 1 natt
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
8
Jonghyun
7 feb. 2024
·
Stannade 2 nätter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten får brett beröm, och flera noterar bra utbud, även om några nämner vattniga drycker eller kalla rätter. Mumbai-restaurangen på plats får konsekvent positiva recensioner.
Relaterade gästrecensioner
8
Keith
27 dec. 2024
·
Stannade 1 natt
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
8
Bryan
21 sep. 2025
·
Stannade 1 natt
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
8
Paul
28 juli 2025
·
Stannade 2 nätter
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
10
Paul
14 apr. 2025
·
Stannade 1 natt
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
6
richard kevin
12 maj 2025
·
Stannade 2 nätter
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
10
ROBERT
29 mars 2025
·
Stannade 1 natt
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
6
Mark
11 aug. 2024
·
Stannade 1 natt
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
10
Dawn
1 juli 2024
·
Stannade 2 nätter
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
4
Karlie
3 aug. 2024
·
Stannade 1 natt
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
10
Ariel
7 dec. 2024
·
Stannade 1 natt
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
4
Matthew
för 3 veckor sedan
·
Stannade 1 natt
Very tired, the rooms are a good size but definitely needs a refurbishment and a dust in places!
Very tired, the rooms are a good size but definitely needs a refurbishment and a dust in places!
6
Richard
16 sep. 2026
·
Stannade 1 natt
Trouble getting hot water late in the evening for a shower. Was ok in the morning.
Trouble getting hot water late in the evening for a shower. Was ok in the morning.
10
Paul
13 sep. 2026
·
Stannade 1 natt
Anther great room, spacious and clean.
Anther great room, spacious and clean.
4
Joanne
13 sep. 2026
·
Stannade 1 natt
the hotel is in a great location, only a few mins walk from the train station and shopping centre, however, ti is tired and looks old. The rooms are spacious but mine had peeling wallpaper, damp patches, broken lights and a TV that didn't work. The kettle was dirty with really bad limescale all over it. The bathroom was dirty and the hand soap dispenser was empty. It has a lot of potential, but it needs completely refurbishing and a deep clean. It was not worth £99! A £50 price mark would have made more sense.
the hotel is in a great location, only a few mins walk from the train station and shopping centre, however, ti is tired and looks old. The rooms are spacious but mine had peeling wallpaper, damp patches, broken lights and a TV that didn't work. The kettle was dirty with really bad limescale all over it. The bathroom was dirty and the hand soap dispenser was empty. It has a lot of potential, but it needs completely refurbishing and a deep clean. It was not worth £99! A £50 price mark would have made more sense.
2
Jude
18 aug. 2026
·
Stannade 1 natt
Outdated. Not clean either. Showers too hot hard to regulate. Staff lovely property quite literately a run down hovel
Outdated. Not clean either. Showers too hot hard to regulate. Staff lovely property quite literately a run down hovel
Boendets policy
Instruktioner för incheckning
Allt du behöver veta för en smidig incheckning.
Incheckning
Checka ut
Från 15:00 till 23:00
Innan 11:00
Bra att veta
Ytterligare regler och information om denna fastighet.
Tillval
Ytterligare betalda tjänster du kan efterfråga.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-21: 144.38239564996337USD
- 2026-10-22: 107.31547703131102USD
- 2026-10-23: 95.33522406295775USD
- 2026-10-24: 112.06219807708739USD
- 2026-10-25: 103.04332710842894USD
- 2026-10-26: 94.5131390250244USD
- 2026-10-27: 95.6367741965332USD
- 2026-10-28: 96.20140728854369USD
- 2026-10-29: 103.10518266836547USD
- 2026-10-30: 100.04052550302123USD
- 2026-10-31: 92.74083346231079USD
- 2026-11-01: 100.14859301974487USD
- 2026-11-02: 103.80791249124145USD
- 2026-11-03: 101.08980221295165USD
- 2026-11-04: 101.11978008047484USD
- 2026-11-05: 91.50645219213867USD
- 2026-11-06: 89.98750796139525USD
- 2026-11-07: 95.28703526135253USD
- 2026-11-08: 85.81673337927245USD
- 2026-11-09: 97.6022200653076USD
- 2026-11-10: 102.11907941491698USD
- 2026-11-11: 97.02261943395995USD
- 2026-11-12: 85.62463712112427USD
- 2026-11-13: 94.80334155587768USD
- 2026-11-14: 116.12935518276977USD
- 2026-11-15: 86.37795192114257USD
- 2026-11-16: 94.50496635488891USD
- 2026-11-17: 102.16904823263549USD
- 2026-11-18: 96.5429564380493USD
- 2026-11-19: 86.5228777522888USD
- 2026-11-20: 96.5429564380493USD
- 2026-11-21: 102.45884854830932USD
- 2026-11-22: 84.28241083624268USD
- 2026-11-23: 93.2352500533142USD
- 2026-11-24: 104.7472560906372USD
- 2026-11-25: 100.79203461361693USD
- 2026-11-26: 89.3779294625244USD
- 2026-11-27: 108.69118131155395USD
- 2026-11-28: 107.78240606579588USD
- 2026-11-29: 88.90826194171142USD
- 2026-11-30: 93.80877466812133USD
- 2026-12-01: 89.18261548294066USD
- 2026-12-02: 91.04677158865356USD
- 2026-12-03: 78.99513826260376USD
- 2026-12-04: 77.00652651104735USD
- 2026-12-05: 86.93962402481078USD
- 2026-12-06: 80.26770430151366USD
- 2026-12-07: 90.95683798608398USD
- 2026-12-08: 91.0067982460327USD
- 2026-12-09: 86.7510364522705USD
- 2026-12-10: 77.8389065460205USD
- 2026-12-11: 80.02442402233886USD
- 2026-12-12: 96.21318277975463USD
- 2026-12-13: 77.83180359710693USD
- 2026-12-14: 76.79048561306762USD
- 2026-12-15: 91.81253794369506USD
- 2026-12-16: 86.7510364522705USD
- 2026-12-17: 86.03025829293823USD
- 2026-12-18: 76.83723670935058USD
- 2026-12-19: 80.91380736178589USD
- 2026-12-20: 77.83180359710693USD
- 2026-12-21: 74.33467953616332USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Information om Best Westerns integritetspolicy finns på https://www.bestwestern.se/privacy-policy.
- Avgift för frukost enligt egen beställning: GBP 9.50 per person (ungefärligt pris)
- Avgift för husdjur: GBP 10.00 per husdjur per natt
- Inga avgifter tas ut för assistanshundar
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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