Name: Hotel Indonesia Kempinski Jakarta
Address: Jalan Mh Thamrin 1, Jakarta, ID
Price range: 140 $US–222 $US per night
Rating: 9.08

Ce qu'en disent des voyageurs

Les voyageurs décrivent un séjour haut de gamme à l'Hotel Indonesia Kempinski Jakarta, soulignant son emplacement central avec accès direct à un centre commercial, ses chambres spacieuses et ses petits déjeuners copieux, ainsi que des avis mitigés concernant le niveau sonore, certains aspects datés et des problèmes d'entretien occasionnels.

Le service est fréquemment décrit comme aimable et attentionné dans tous les services, le salon exécutif recevant des éloges constants. Certains clients ont signalé un service de bagages lent ou manquant et de la confusion concernant l'attribution des places au petit-déjeuner, ainsi qu'une plainte isolée concernant un supplément au moment du paiement. Dans l'ensemble, attendez-vous à un établissement haut de gamme soigné, parfois inégal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le salon exécutif et le spa sont fréquemment salués, et les clients apprécient la piscine et la salle de sport. Certains espaces communs semblent datés ou présentent une configuration de hall d'entrée inhabituelle.

Avis de voyageur à ce sujet

8

Raymond

29 juil. 2023

·

A séjourné 2 nuits

Hotel is nice; rooms are well appointed. Nice beds, great toilets and bathtub. Not quite at the top level for amenities provided. Bare minimum number of towels, in room coffee, no iron and board. They are happy to provide if you call. Staff is mostly friendly. Good gym and pool.

10

Colin

2 janv. 2023

·

A séjourné 5 nuits

We enjoyed the hotel. The staff and the service was excellent. Special mention to Ibu Yeni, Liana and Pak Dodo in Signature Restaurant and Pak Lego in pool bar. And everyone else was fantastic.

10

Kenn

26 févr. 2025

·

A séjourné 2 nuits

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

8

THOMAS

23 juin 2024

·

A séjourné 2 nuits

Toomuch 'nickel and diming' for such an upscale property

10

siti saharah

5 sept. 2025

·

A séjourné 1 nuit

Always my favorite whenever in Jakarta! the hospitality rendered always at top notch ! from the reception counter, Rina always trying to accomodate as much as possible, to the SPA treatment and service, Fariha the PIC and the masseuse are all excellent!, the best hotel so far as compared to other well-knowned 5* hotels.

8

Leonardo Morio

2 janv. 2022

·

A séjourné 2 nuits

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Gopakumar

30 déc. 2023

·

A séjourné 3 nuits

An iconic hotel that remains impressive! Recently refurbished with modern amenities, the Hotel Indonesia Kempinski, Jakarta, exudes a timeless charm. The front desk, concierge, breakfast buffet, and room cleaning services were not only efficient but also delivered with a friendly touch. Access to the executive lounge was a highlight, with an exceptional team ensuring a delightful experience. Overall, our stay in Jakarta was greatly enhanced by the hotel's ambiance and services.

8

Chotik

6 mars 2025

·

A séjourné 1 nuit

Dated and the strange layout of the lobby area

10

Edmund

24 févr. 2024

·

A séjourné 3 nuits

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20 oct. 2025

·

A séjourné 3 nuits

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des commentaires décrivent des chambres propres et bien entretenues. Quelques personnes signalent la présence de moustiques ou d'insectes, ainsi qu'une chambre isolée sale, et des problèmes d'entretien occasionnels.

Avis de voyageur à ce sujet

10

Akihiro

14 mars 2022

·

A séjourné 8 nuits

冷蔵庫が常温で冷蔵出来なかった。

8

Tsogbadrakh

2 oct. 2023

·

A séjourné 3 nuits

Was a bit old but everything good

8

Robert

27 nov. 2025

·

A séjourné 2 nuits

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

10

Khaleel

27 mai 2024

·

A séjourné 2 nuits

excellent location, very friendly staff, very well maitianed and clean rooms, incredible breakfast

10

naoko

22 sept. 2025

·

A séjourné 2 nuits

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

8

Jacob

18 nov. 2023

·

A séjourné 1 nuit

Staff is wonderful and attentive. Great breakfast. Hotel is a bit dated and worn. Air conditioner in the room wouldn’t go cooler than 20c.

8

Leonardo Morio

2 janv. 2022

·

A séjourné 2 nuits

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

2

CHETAN

8 mars 2024

·

A séjourné 3 nuits

Room was very Dirty, they upgraded me to Suite and that’s also have insects 🕷️ in same.

10

Claudio

27 janv. 2026

·

A séjourné 2 nuits

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

4

Harijanto

11 janv. 2026

·

A séjourné 2 nuits

Location is great ! My room was disaster with teens of mosquitos, i requested to change the room after. The customer service is a little bit poor, tho as VIP membership of Hotels.com

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses, confortables et bien équipées, certaines offrant un balcon et une vue sur la ville. Certains clients ont été gênés par le bruit de la circulation ou de la climatisation, ainsi que par des problèmes sporadiques avec les réfrigérateurs ou les accessoires de la salle de bain, et certains ont trouvé le décor un peu démodé.

Avis de voyageur à ce sujet

10

Akihiro

14 mars 2022

·

A séjourné 8 nuits

冷蔵庫が常温で冷蔵出来なかった。

8

Robert

27 nov. 2025

·

A séjourné 2 nuits

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

2

Sangshin

23 janv. 2026

·

A séjourné 4 nuits

Room is very noisy

4

William

17 févr. 2023

·

A séjourné 1 nuit

Very disappointed with this time staying here. Fridge didn’t work, bath didn’t work. Then went for breakfast at 5.50 and was rudely told that breakfast started at 6.00 and told to leave. Then another guy was allowed in to sit down and wait inside for the 10 minutes.

10

Ronald

25 févr. 2025

·

A séjourné 3 nuits

Large room with great view

10

Khaleel

29 nov. 2025

·

A séjourné 3 nuits

Yes, friendly staff, fantastic location and very spacious room

8

Lisa

11 août 2025

·

A séjourné 2 nuits

Stayed on the 12 floor, all was excellent except I still could hear the noise from the street and the breakfast buffet was ordinary.

10

Ki-Hyun

20 oct. 2025

·

A séjourné 3 nuits

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20 juil. 2023

·

A séjourné 4 nuits

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27 janv. 2026

·

A séjourné 2 nuits

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour son amabilité, son attention et son professionnalisme, le salon exécutif étant particulièrement mis en avant. Plusieurs commentaires signalent des lacunes, notamment un service de bagages lent ou manquant et un manque d'organisation au petit-déjeuner, ainsi qu'une plainte isolée concernant un supplément au moment du paiement.

Avis de voyageur à ce sujet

2

Hazera

20 oct. 2025

·

A séjourné 2 nuits

Disappointing Experience — Not What I’d Expect from a 5-Star Hotel From the moment we checked in, our experience was far below expectations for a hotel of this standard. The staff member at check-in charged us an amount higher than what was confirmed in our booking — and did so without disclosing it. We only realized later that we had signed for the original amount while being charged extra. When we raised the issue, the explanation was that it was a “mistake,” but the lack of transparency was concerning. On the second attempt, the correct amount was finally displayed on the card machine, but the experience left us uneasy. Breakfast was another disappointment. Despite being a supposedly 5-star establishment, we were made to wait an unreasonably long time to be seated — something I’ve never encountered at a hotel of this calibre. For a brand of this reputation, I’d expect better organisation and guest service. Overall, the hotel fell short in professionalism and service quality. A disappointing stay that could have been avoided with better staff training and clearer communication.

4

gordon

4 août 2025

·

A séjourné 2 nuits

Room wasnt ready Went and collected my own bag 2 hours after checkin time

10

Kenn

11 nov. 2025

·

A séjourné 2 nuits

Great service

6

Chin Chin

22 janv. 2025

·

A séjourné 2 nuits

Service can be better. I called for help with luggages twice but no one came. I had to bring down my luggages on my own which is a slight struggle. Staff at breakfast restaurant not as attentive. Asked for tea but they served to wrong table. The guest at other table got my tea instead of his coffee. Waiter took the tea and passed to me which to me is not hygiene as I’m not sure if it’s been drunk so I had to request for another tea. Then waiters are not sure if guests have left or went to get more food and they let new guests sit on table that the previous guests are still using as they went to get more food. It’s not very systematic from my opinion for a 5 star hotel.

10

Kenn

11 janv. 2026

·

A séjourné 2 nuits

Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski.

10

Kenn

26 févr. 2025

·

A séjourné 2 nuits

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

10

SIMMERDEEP SINGH

22 févr. 2024

·

A séjourné 4 nuits

Excellent staff attitude and demeanour; very welcoming and warm and caring

10

TK

26 nov. 2025

·

A séjourné 3 nuits

staff service was amazing

10

Kenn

26 janv. 2024

·

A séjourné 3 nuits

Good stay at Kempinski. Staff Wanda and Tiara were extremely help.

8

SHARIFAH HANA

21 oct. 2025

·

A séjourné 2 nuits

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très central avec un accès direct à Grand Indonesia et à proximité de Plaza Indonesia, ce qui rend le shopping et les restaurants très pratiques. Certaines chambres donnant sur la rue sont exposées au bruit de la circulation et la circulation dans le quartier peut être dense.

Avis de voyageur à ce sujet

8

Elizabeth

15 févr. 2025

·

A séjourné 1 nuit

It's near a big Mall but so other hotels.

10

Boon Chit

10 mai 2025

·

A séjourné 2 nuits

Central and beside mall

10

Evan

30 déc. 2022

·

A séjourné 19 355 nuits

Lovely comfortable hotel with excellent service, attached to convenient and nice shopping mall that has excellent shopping and dining options

10

Sri

17 août 2025

·

A séjourné 2 nuits

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

8

Leonardo Morio

2 janv. 2022

·

A séjourné 2 nuits

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Edmund

24 févr. 2024

·

A séjourné 3 nuits

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20 oct. 2025

·

A séjourné 3 nuits

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20 juil. 2023

·

A séjourné 4 nuits

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27 janv. 2026

·

A séjourné 2 nuits

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

8

SHARIFAH HANA

21 oct. 2025

·

A séjourné 2 nuits

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent salué pour sa variété et sa qualité, avec des options sans gluten et des buffets agréables ; certains apprécient également les restaurants sur place. Une minorité a trouvé le petit-déjeuner ordinaire ou certains plats insipides, et une personne a fait état d'une très mauvaise expérience à OKU.

Avis de voyageur à ce sujet

10

Karine

29 juin 2024

·

A séjourné 4 nuits

Amazing breakfast and signature dinner buffets; VIP service and the connexion with the mall offers vast shopping and food options.

10

Ramin

25 avr. 2025

·

A séjourné 12 nuits

All is great here. Except the Japanese restaurant OKU, in the lobby. The Toro Sashimi we had was courageously speaking, the worst we ever had. My wagu dish actually tasted bad and was slimy!! The Eal was stinky and badly done with a very poor presentation. The service was even worse. Although there was only two more people in the entire restaurant besides us, we had to ask for Service to remove our plates to get new cutlery, drinks etc., etc. continuously. Very bad experience all together at the OKU. Will never put foot there. When we asked who the Chef was the waiter told us there’s two chef, which this answer by itself is another problem. He didn’t know the name!!

10

naoko

22 sept. 2025

·

A séjourné 2 nuits

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

10

Sri

17 août 2025

·

A séjourné 2 nuits

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

10

Binte Abdul Halim

3 mars 2024

·

A séjourné 3 nuits

Breakfast spread is very good. Staff service here is excellent.

10

Soichiro

27 juin 2025

·

A séjourné 1 nuit

This is my second stay. The room, service, and atmosphere are all refined and excellent. However, the curry served at breakfast could use some improvement.

10

Dekesh Kumar

27 juin 2025

·

A séjourné 3 nuits

Excellent accommodation and great spread of breakfast

8

Carol Ann

20 juil. 2023

·

A séjourné 4 nuits

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Ralph

4 févr. 2023

·

A séjourné 2 nuits

Great hotel in Central Jakarta...rooms are spacious...mall attached to hotel with many restaurants...staff is helpful...breakfast is really good

8

SHARIFAH HANA

21 oct. 2025

·

A séjourné 2 nuits

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	143 $US
février	138 $US
mars	145 $US
avril	144 $US
mai	148 $US
juin	154 $US
juillet	152 $US
août	150 $US
septembre	156 $US
octobre	161 $US
novembre	174 $US
décembre	197 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $184	17 $214
18 $145	19 $171	20 $180	21 $180	22 $187	23 $209	24 $222
25 $140	26 $148	27 $160	28 $161	29 $161	30 $167	31 $173

di	lu	ma	me	je	ve	sa
1 $144	2 $161	3 $180	4 $161	5 $163	6 $170	7 $173
8 $144	9 $159	10 $160	11 $172	12 $175	13 $175	14 $173
15 $140	16 $153	17 $175	18 $163	19 $160	20 $175	21 $175
22 $140	23 $153	24 $163	25 $163	26 $172	27 $173	28 $175
29 $140	30 $155

Hotel Indonesia Kempinski Jakarta

Prix pour Hotel Indonesia Kempinski Jakarta

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Exécutive (Executive Grand Deluxe Balcony)

Chambre Majestueuse (Grand Deluxe Twin Bundaran HI View)

Suite (Salon Suite)

Chambre Deluxe (Deluxe King Bundaran HI View)

Chambre Majestueuse (Grand Deluxe King Bundaran HI View)

Chambre Majestueuse (Grand Deluxe King)

Suite, 1 très grand lit, vue ville (Diplomatic Suite)

Chambre Exécutive (Executive Grand Deluxe Room King)

Chambre Exécutive avec lits jumeaux (Executive Grand Deluxe Room Twin)

Chambre Majestueuse (Grand Deluxe King Corner)

Chambre Deluxe (Deluxe King)

Suite, 1 très grand lit, fumeurs, vue ville

Avis des voyageurs sur Hotel Indonesia Kempinski Jakarta

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement