Candlewood Suites Indianapolis - South by IHG

Yes

This is a no frills, extended-stay hotel. No breakfast is provided and there weren't any perks provided (bottled water, etc.) My room was spacious and the bed was comfortable. The problem I encountered was with the staff, or better said, staffing. When I arrived for my check-in, there was a "Be right back" sign at the desk. Not something you want to see after a long day of travel. When the desk clerk finally returned she was clearly overwhelmed, apparently from multiple guest requests and her being the only employee on site to assist. She was doing it all, and it was very apparent to hotel quests. I'm sorry, but this shouldn't happen. Management needs to have enough employees on site to support guest needs. As for me, I won't stay at this hotel again. There are too many better options in the Indi Greenwood area.

Old bath shower handle. Loose fitting. Little bit noisi

On my last night I slipped and fell in the bathroom, taking down the shower curtain. I informed the front desk and Belinda was nice about it and told me she would credit my account with “a bunch of points “. This never happened. If someone tells me they are going to do something, they should follow up!

Room was comfortable and clean. Would be nice to have bar soap available as well as liquid soap/body wash.