Name: The Westin Beijing Chaoyang
Address: 7 North Dongsanhuan Road, Pekín, Pekín (y alrededores), CN
Rating: 8.5

Opiniones de los huéspedes

En The Westin Beijing Chaoyang, los viajeros destacan el cómodo acceso al metro y a los enlaces con el aeropuerto, las habitaciones generalmente limpias con un servicio de limpieza atento, una piscina y un gimnasio muy bien valorados, y un popular desayuno buffet, junto con inconsistencias ocasionales en el servicio y algunos elementos de las habitaciones que se ven un poco anticuados.

Algunos señalan que está algo alejado de las principales atracciones turísticas y algunos restaurantes. En general, es una buena opción para los viajeros que priorizan estancias limpias y cómodas con buenas instalaciones por encima de una ubicación clásica en el centro de la ciudad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes elogian con frecuencia la piscina, con menciones adicionales de un buen gimnasio y club lounge. En general, las instalaciones son sólidas.

Reseñas de huéspedes relacionadas

10

Aleksandrs

24 jul 2023

·

The hotel is great, facilities are state of art, but Jupiter Liu at the reception wasted 30 minutes and made the guest feel bad during night check in.

8

Zhaonan

8 abr 2024

·

Se alojó 2 noches

I like the hospitality of staff and the gym..

10

cesar

7 dic 2023

·

Se alojó 2 noches

Even thou the property is quite old all is running good and clean. Had the best sleep there as their beds are super comfy

10

Jeanette

15 oct 2025

·

Se alojó 3 noches

Spectacular hotel, with a great pool and really great breakfast.

10

Siew Yin

11 dic 2024

·

Se alojó 7 noches

This is the first hotel which I need to stay so long - 8D7N. Hence I read the reviews carefully when I was deciding which hotel to book. My family and I were very pleased to have stayed in Westin Chao Yang. The staff we met were all very polite and helpful. The family deluxe room has two queen size beds. I could loan amenities such as a fan, a humidifier and different types of pillows and I could adjust the temperature for a comfortable sleep at night. The pool was heated to 28 degrees and it is 1.2m to 1.5 m deep with a life guard. There are also hot and cold "spring water", steam and sauna rooms in the female restroom with shower rooms and lockers. I did not order breakfast and asked hotel concierge for help for direction to places for breakfast and buying local products. It is easy to get transport around through DiDi. The hotel is currently doing some maintenance work but noise is bearable. I will definitely like to stay in this hotel if I visit Beijing again.

10

MARIO

5 ene 2025

·

Se alojó 3 noches

Hotel muy moderno solo no había baños en el lobby

10

HIROYUKI

12 nov 2025

·

Se alojó 6 noches

プールがよかった

10

Lei

14 feb 2025

·

Se alojó 2 noches

We had a good time. Not crowded. Westin club offered nice breakfast

10

JUNFENG

3 ago 2024

·

Se alojó 2 noches

Great service, good facilities, comfortable bed, clean and good location

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

El servicio de limpieza recibe muchos elogios y las habitaciones son generalmente muy limpias. Algunas reseñas mencionan desgaste en las alfombras o los muebles y olores ocasionales.

Reseñas de huéspedes relacionadas

10

Nolan

16 abr 2025

·

Se alojó 3 noches

The Westin is my go-to hotel every time I am in Beijing. The service is excellent and everyone is very friendly. I was especially impressed by the cleaning people who kept our room in immaculate condition and made sure we had all we need for a very pleasant stay. I should say The Westin holds a special place in my heart as I met my future wife there and a stay for us is a trip down memory lane. Thank you to all the staff for making Westin the best hotel in Beijing!

8

Mark

16 nov 2025

·

Se alojó 5 noches

Room was spotless and the staff were really helpful

10

cesar

7 dic 2023

·

Se alojó 2 noches

Even thou the property is quite old all is running good and clean. Had the best sleep there as their beds are super comfy

6

Yi

27 ago 2023

·

The air conditioner wasn’t cool enough and the toilet have bad smell.

10

JEONGKEUN

18 jun 2025

·

Se alojó 4 noches

clean, kind, nice breakfast

10

shuzhi

11 nov 2025

·

Se alojó 6 noches

Clean

10

Sarah

14 nov 2023

·

Se alojó 1 noche

The staff and professionalism along with cleanliness were top notch, especially the manager of the front desk and the concierge manager.

8

Eirik

5 mar 2025

·

Se alojó 2 noches

Hotel is well located but the rooms are in need of a refresh as carpets and furniture appear worn out and not so clean. The breakfast buffet has recently been renovated and offered a good spread.

4

Thian Sung

14 abr 2025

·

Se alojó 4 noches

y wife and I stayed at the Westin Beijing Chaoyang from April 10 to April 14, 2025. We checked into the hotel at 7:30 PM on our first day in Beijing. Upon our arrival, we approached the staff at the restaurant on the second floor, which serves breakfast, as well as the front desk staff, to ask for recommendations for nearby restaurants for a late dinner. We were quite disappointed when they responded that they had no information to offer, and they did so in a rather cold manner. Having worked as hotel employees at the Westin in Singapore in 1986, we still remember how much the hotel emphasized the importance of service during our orientation. They instilled in us the belief that "people make a difference" when it comes to hospitality. It was surprising to see how the level of service at the Westin has diminished, as it no longer seems to prioritize the needs of its guests. On a positive note, the housekeeping team was outstanding. They cleaned our room quickly and provided plenty of water and toiletries. I went for a walk after they cleaned my room and returned to find everything spotless again!

10

Shaohua

18 jun 2025

·

Se alojó 1 noche

The breakfast buffet offers a variety of options. The room is spacious and clean.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas con camas cómodas y comodidades útiles, aunque varios huéspedes opinan que la decoración y el mobiliario se ven anticuados. Algunos señalan problemas de mantenimiento, como aire acondicionado débil o alfombras desgastadas.

Reseñas de huéspedes relacionadas

6

Ronald

30 mar 2023

·

Se alojó 2 noches

The hotel is quite dated.The design of the lobby is quite bizarre; the elevators all have different lighting intensity. Check-in took quite a long time with only 2 receptionists. The room looked tired. The breakfast buffet was sumptuous but presentations were terrible. Taste of food was mediocre. Worse thing in the restaurant is poor service and ripped furniture with sticky surfaces.

8

Rong

17 sept 2024

·

Se alojó 4 noches

Very good location, close to shops, subway and airport. Hotel itself is a bit dated. Otherwise, no complaints

8

Lane

15 ago 2025

·

Se alojó 8 noches

Staff was considerate about making up for an uncommonly long delayed check in process (3+hrs). That really was unfortunate. Otherwise our stay was great. Easy location. Nice big rooms. We'll be back!

10

cesar

7 dic 2023

·

Se alojó 2 noches

Even thou the property is quite old all is running good and clean. Had the best sleep there as their beds are super comfy

6

Yi

27 ago 2023

·

The air conditioner wasn’t cool enough and the toilet have bad smell.

8

Eirik

5 mar 2025

·

Se alojó 2 noches

Hotel is well located but the rooms are in need of a refresh as carpets and furniture appear worn out and not so clean. The breakfast buffet has recently been renovated and offered a good spread.

10

Siew Yin

11 dic 2024

·

Se alojó 7 noches

This is the first hotel which I need to stay so long - 8D7N. Hence I read the reviews carefully when I was deciding which hotel to book. My family and I were very pleased to have stayed in Westin Chao Yang. The staff we met were all very polite and helpful. The family deluxe room has two queen size beds. I could loan amenities such as a fan, a humidifier and different types of pillows and I could adjust the temperature for a comfortable sleep at night. The pool was heated to 28 degrees and it is 1.2m to 1.5 m deep with a life guard. There are also hot and cold "spring water", steam and sauna rooms in the female restroom with shower rooms and lockers. I did not order breakfast and asked hotel concierge for help for direction to places for breakfast and buying local products. It is easy to get transport around through DiDi. The hotel is currently doing some maintenance work but noise is bearable. I will definitely like to stay in this hotel if I visit Beijing again.

8

Ann

28 oct 2025

·

Se alojó 2 noches

Room condition can be improved and staff needs to be trained to greet customers.

10

Shaohua

18 jun 2025

·

Se alojó 1 noche

The breakfast buffet offers a variety of options. The room is spacious and clean.

2

Heng

3 jun 2023

·

Se alojó 6 noches

Excellent condition very close to subway and shipping dented . The only thing I dib’t like is no coffee maker and coffee and tea supply in the room. That doesn’t like 5 star hotel service at least in US .

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes describen al personal como amable, profesional y servicial. Sin embargo, los problemas recurrentes incluyen el registro de entrada lento o problemático y la inconsistencia en la atención al cliente o la comunicación, con algunos informes de actitudes poco serviciales.

Reseñas de huéspedes relacionadas

10

Nolan

16 abr 2025

·

Se alojó 3 noches

The Westin is my go-to hotel every time I am in Beijing. The service is excellent and everyone is very friendly. I was especially impressed by the cleaning people who kept our room in immaculate condition and made sure we had all we need for a very pleasant stay. I should say The Westin holds a special place in my heart as I met my future wife there and a stay for us is a trip down memory lane. Thank you to all the staff for making Westin the best hotel in Beijing!

2

Jayden

1 oct 2025

·

Se alojó 2 noches

Terrible check-in experience

10

ping sum

7 dic 2025

·

Se alojó 2 noches

Check in 同事linnean 非常友好，笑容滿面。

8

Lane

15 ago 2025

·

Se alojó 8 noches

Staff was considerate about making up for an uncommonly long delayed check in process (3+hrs). That really was unfortunate. Otherwise our stay was great. Easy location. Nice big rooms. We'll be back!

10

Aleksandrs

24 jul 2023

·

The hotel is great, facilities are state of art, but Jupiter Liu at the reception wasted 30 minutes and made the guest feel bad during night check in.

10

Sarah

14 nov 2023

·

Se alojó 1 noche

The staff and professionalism along with cleanliness were top notch, especially the manager of the front desk and the concierge manager.

4

Thian Sung

14 abr 2025

·

Se alojó 4 noches

y wife and I stayed at the Westin Beijing Chaoyang from April 10 to April 14, 2025. We checked into the hotel at 7:30 PM on our first day in Beijing. Upon our arrival, we approached the staff at the restaurant on the second floor, which serves breakfast, as well as the front desk staff, to ask for recommendations for nearby restaurants for a late dinner. We were quite disappointed when they responded that they had no information to offer, and they did so in a rather cold manner. Having worked as hotel employees at the Westin in Singapore in 1986, we still remember how much the hotel emphasized the importance of service during our orientation. They instilled in us the belief that "people make a difference" when it comes to hospitality. It was surprising to see how the level of service at the Westin has diminished, as it no longer seems to prioritize the needs of its guests. On a positive note, the housekeeping team was outstanding. They cleaned our room quickly and provided plenty of water and toiletries. I went for a walk after they cleaned my room and returned to find everything spotless again!

8

Michael

2 mar 2024

·

Se alojó 4 noches

Service absolutely outstanding - super efficient and friendly, every single member of staff I interacted with. Very clean property, rooms arr big and well equipped. The location is so-so, but quite easily accessible by both subway (right in front of the door) and taxi

4

Siew Ean

26 nov 2023

·

Se alojó 2 noches

Concierge staff are not competent. Gave me poor information. Caused me to take almost two hours off taxi to nowhere and had to come back to hotel.

10

Suvi

14 dic 2024

·

Se alojó 4 noches

Very nice and fancy! Fantastic breakfast. Super friendly service ❤️

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación se describe ampliamente como conveniente, con una estación de metro cerca y fácil acceso al aeropuerto. Algunos señalan que está algo alejado de las principales atracciones turísticas y algunos restaurantes.

Reseñas de huéspedes relacionadas

8

Xuan

13 abr 2024

·

Se alojó 2 noches

The location is convenient, close to subway station, shopping and restaurant. Staffs are friendly and very helpful.

8

Yannick

8 jul 2024

·

Se alojó 2 noches

Well located for business with a major subway line nearby and rapid connection to the airport train line. Also easy access to highways to get to the business district. A bit far from city center , tourist attractions and authentic dining options. Hotel has a convenient Starbucks option next door for breakfast as the cost for impromptus breakfast at the hotel is outrageous.

8

SHIH-CHUAN

29 dic 2025

·

Se alojó 3 noches

整體都很方便，地鐵ㄧ出往後走就到了。住三晚，吃兩天早餐，蠻普通的，菜色也沒什麼變。

10

Raymond

13 jun 2024

·

Se alojó 2 noches

very close to the subway station... The staff accommodated to my request for a higher floor from the 16th to the 30th floor, but I was given a standard room instead of my upgraded room without informing me..Overall, it is highly recommended

8

Rong

17 sept 2024

·

Se alojó 4 noches

Very good location, close to shops, subway and airport. Hotel itself is a bit dated. Otherwise, no complaints

8

Lane

15 ago 2025

·

Se alojó 8 noches

Staff was considerate about making up for an uncommonly long delayed check in process (3+hrs). That really was unfortunate. Otherwise our stay was great. Easy location. Nice big rooms. We'll be back!

8

Xiaoming

22 mar 2025

·

Se alojó 5 noches

the best is the transport convenience. Overall it is a good choice for stay and travel around in Beijing.

10

HAICHUN

29 nov 2023

·

Se alojó 3 noches

Convenient location and best service

8

Michael

2 mar 2024

·

Se alojó 4 noches

Service absolutely outstanding - super efficient and friendly, every single member of staff I interacted with. Very clean property, rooms arr big and well equipped. The location is so-so, but quite easily accessible by both subway (right in front of the door) and taxi

10

Gillian

7 abr 2025

·

Se alojó 1 noche

convenient, good breakfast

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno buffet es elogiado con frecuencia por su variedad y calidad. Sin embargo, algunos huéspedes lo encontraron promedio o mal presentado, notaron precios elevados o experimentaron problemas con el servicio.

Reseñas de huéspedes relacionadas

8

Yannick

8 jul 2024

·

Se alojó 2 noches

Well located for business with a major subway line nearby and rapid connection to the airport train line. Also easy access to highways to get to the business district. A bit far from city center , tourist attractions and authentic dining options. Hotel has a convenient Starbucks option next door for breakfast as the cost for impromptus breakfast at the hotel is outrageous.

8

SHIH-CHUAN

29 dic 2025

·

Se alojó 3 noches

整體都很方便，地鐵ㄧ出往後走就到了。住三晚，吃兩天早餐，蠻普通的，菜色也沒什麼變。

6

Ronald

30 mar 2023

·

Se alojó 2 noches

The hotel is quite dated.The design of the lobby is quite bizarre; the elevators all have different lighting intensity. Check-in took quite a long time with only 2 receptionists. The room looked tired. The breakfast buffet was sumptuous but presentations were terrible. Taste of food was mediocre. Worse thing in the restaurant is poor service and ripped furniture with sticky surfaces.

10

Jeanette

15 oct 2025

·

Se alojó 3 noches

Spectacular hotel, with a great pool and really great breakfast.

8

Eirik

5 mar 2025

·

Se alojó 2 noches

Hotel is well located but the rooms are in need of a refresh as carpets and furniture appear worn out and not so clean. The breakfast buffet has recently been renovated and offered a good spread.

8

Eric

13 abr 2025

·

Se alojó 2 noches

Great breakfast buffet and great service in convenient location.

10

Shaohua

18 jun 2025

·

Se alojó 1 noche

The breakfast buffet offers a variety of options. The room is spacious and clean.

10

Gillian

7 abr 2025

·

Se alojó 1 noche

convenient, good breakfast

10

DAVID

31 may 2023

·

Se alojó 4 noches

Really good location, breakfast buffet wonderful Looking forward to viist again

10

Suvi

14 dic 2024

·

Se alojó 4 noches

Very nice and fancy! Fantastic breakfast. Super friendly service ❤️

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

The Westin Beijing Chaoyang

Acerca de esta propiedad

Ubicación

Opciones de habitación

Westin, Habitación Premier, 2 camas dobles, vistas a la ciudad

Westin, Estudio, 1 cama de matrimonio grande, vistas a la ciudad

Suite Club, 1 cama de matrimonio grande, vistas a la ciudad

Estudio Club, 1 cama de matrimonio grande (View)

Westin, Habitación Deluxe, 2 camas dobles

Westin, Habitación Deluxe, 1 cama de matrimonio grande

Habitación Deluxe, 1 cama de matrimonio grande

Habitación Deluxe, 2 camas dobles

Westin, Habitación Premier, 1 cama de matrimonio grande, vistas a la ciudad

Reseñas de los huéspedes sobre The Westin Beijing Chaoyang

¿Quién se queda aquí?

Opiniones de los huéspedes

No hay reseñas escritas

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales