The Manor Hotel

lovely stay

The hotel is quiet with extensive areas for guests. The Leisure suite is excellent with sauna, steam room and a spacious, well equipped gym. Breakfast has lots of choice although the options have definitely been reduced since we were last there 6-8 years ago. Parking is plentiful and the views across the valley are beautiful. The hotel is a substantial building and in places it's becoming a bit tired. However, we slept extremely well without any noise or disturbance. The limited staff are extremely hard working and deserve praise for multi-tasking. It's an easy walk into town

The staff were lovely, easy to talk to and welcoming. Clean comfortable spacious room. Lovely historic building with guest information book in the room explaining the area and its history. Marvelous breakfast choices. If something needed changing the staff responded perfectly. Didn't have time to use the gym/pool but other guests seemed happy. Look forward to the opportunity to return.

The rooms are very dated and in desperate need of an upgrade/refurbishment. No running hot water, radiator not working, broken light pully in bathroom, no shelf, towel rail or toilet roll holder, no hairdryer. Stained and dirty chairs in the bedroom, the room really needs a good clean. There was no hot food or wifi which was blamed on the storm, but I see previous posts about no wifi so I'd question the lack of food & wifi being blamed on the storm. Breakfast was lovely but no cereal, fruit etc. It felt like the hotel was closing down. On a positive note, the staff are all absolutely lovely, helpful and friendly, they brought an electric heater to the room and the location is fantastic. The picture of the room was I was booking looked modern, newly decorated and luxurious but the room I stayed in was dirty and mismatched, £123 for this was poor.

Overall it was ok and a pleasant experience. However, the pool was ice cold and I had only booked that place because of the swimming pool. The 'spa' facilities are quite poor and run-down. The hotel itself was decorated very well for Christmas and it was warm and welcoming. Hannah deserves a special mention for being so efficient.