Name: Holiday Inn Express and Suites Sumner by IHG
Address: 2500 136th Avenue Court East, Sumner, Washington, USA, Sumner, Washington, US
Price range: 110 $–189 $ per night
Rating: 8.58

Was Gäste sagen

Im Holiday Inn Express and Suites Sumner by IHG loben Reisende durchweg das freundliche Personal, ein zuverlässiges, warmes Frühstück und im Allgemeinen komfortable Zimmer. Die Lage ist zwar günstig, befindet sich aber in einem Industriegebiet, das in der Nähe von Restaurants und einer schönen Umgebung für einen einfachen Zugang zur Autobahn eintauscht.

Das Feedback zur Sauberkeit ist überwiegend positiv, aber es gibt immer wiederkehrende Probleme wie Schimmel in manchen Duschen, gelegentlich nicht gesaugte Flure und vereinzelt Mängel bei der Instandhaltung. Die Einrichtungen ernten sowohl Lob als auch Kritik: Der Innenpool und der Whirlpool sind beliebt, aber manchmal geschlossen, ein Aufzug ist gelegentlich außer Betrieb und die Parkplatzsituation reicht von ausreichend bis schwierig an belebten Abenden. Die Zimmer sind insgesamt komfortabel und modern, allerdings erwähnten einige Gäste Lärm von Zügen oder Fluren, schwaches WLAN am Ende der Gebäude und veraltete oder kopfschüttelnde Duscharmaturen. Insgesamt erwartet man hier einen günstigen Zwischenstopp und keine Urlaubsdestination.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Innenpool und der Whirlpool werden geschätzt, aber es wurde mehrfach über Schließungen oder eingeschränkte Öffnungszeiten sowie über einen zeitweise außer Betrieb befindlichen Aufzug berichtet. Die Parkplatzsituation ist gemischt – einige fanden ausreichend Platz, während andere an belebten Abenden Schwierigkeiten hatten, einen zu finden.

Reinigung

Viele Gäste beschrieben das Hotel und die Zimmer als sauber, aber es gibt immer wiederkehrende Probleme wie Schimmel in manchen Duschen, gelegentlich nicht gesaugte Flure/Lobbys sowie einige Schädlings- oder Instandhaltungsprobleme.

Zimmer

Die Zimmer sind im Allgemeinen komfortabel und modern mit guten Betten und einigen größeren Grundrissen oder Ausblicken. Allerdings berichteten Gäste über Lärm von Zügen und Fluren, schwaches WLAN in Endzimmern, veraltete oder kopfschüttelnde Duscharmaturen und gelegentliche Probleme mit dem Aufbau des Schlafsofas.

Dienstleistung

Der Service wird weithin als freundlich, hilfsbereit und proaktiv gelobt, wobei mehrere Mitarbeiter namentlich für ihre außergewöhnliche Hilfe genannt werden. Eine Minderheit berichtete von unfreundlichen Interaktionen, Schwierigkeiten beim Erhalt von Rechnungen für Buchungen über Drittanbieter oder Bedenken, wie die Rückgabe eines Gegenstands gehandhabt wurde.

Ähnliche Gästebewertungen

10

jenna

26. Dez. 2024

·

Aufenthalt am 1 Nacht

Alysha was AMAZING! We had to travel on Christmas and she was so kind and patient and accomodating. We were grateful for her after a long day of travel! The room was clean and crisp and so was the rest of the hotel. We have stayed at this hotel repeatedly and will continue to do so!

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4

jose

5. Okt. 2023

·

Aufenthalt am 1 Nacht

The front desk girl working in the mornings was rude and unfriendly. Housekeeping tried to make my room at 7:50am!! Actually opened my door and woke me up. My room was next to conference room and there was loud noises coming from the hall- some type of equipment? Kept me awake both nights.

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2

Renita

24. Aug. 2024

·

Aufenthalt am 1 Nacht

I locked my passport, and wallet with $300 cash in the safe in our room. I just returned from a missions trip to Africa, and still had these items in my purse and we had tickets to a concert. After returning home, I realized I left the items locked in the safe in my room. I called the hotel and let them know right away. The man I spoke with told me someone else had already checked into the room, but he could go gain access to the safe with a master key. He called me back an hour later and told me the safe was still locked and he was able to obtain my items with the master key. He would lock the items up in the office and I could pick them up the next day. The next morning I got a call from the manager stating he recieved a note about my lost items. I let him know I had called and my items were retrieved by their employee and secured in the office. He then asked if the employee had gone over what items they had. I let him know that he had not specifically, but I had let him know what was in the safe, my passport and wallet with $300 US and when the employee called he said he had retrieved all of my items. He went on to tell me that he had my passport and wallet but no cash. He let me know he would call the employee and discuss when I arrived to pick up my items.When I arrived at the hotel the manager gave my my passport and wallet and let me know I could file a police report for my missing cash, and there was nothing else they could do for me. They STOLE my money

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10

Chris

30. Okt. 2025

·

Aufenthalt am 2 Nächte

Front desk girl-Carly I think. A keen student of cyber security. Great customer service skills. Thanks! And also the lady in the breakfast area. She is very cheerful with an ever-ready smile.

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10

Pamm

22. Sept. 2025

·

Aufenthalt am 1 Nacht

Our stay was to attend the Puyallup fair, great location. Extremely friendly and helpful staff Catilyn she went out of her way to get us an early check in as my friend was not felling well!!

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10

Bradley

17. Sept. 2025

·

Aufenthalt am 2 Nächte

I've stayed here several times and every time its excellent. The staff is great.

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8

douglas

7. März 2023

·

Aufenthalt am 1 Nacht

My stay wasn't as good as it has been in the past. I was woken at 12:33am by a dog barking and again at 12:53am. I continued to hear people and a dog barking for the next 20 min as I then fell asleep. I had good enteraction with checkin person. She stated that I would be able to get a paper copy of my receipt the next day. The next morning during checkout I asked for a paper copy of my receipt. The two men at the counter said since I was third party I could not get a receipt. I used Hotels.com to order room. I stay at other locations and never have a problem getting a paper copy of my receipt. The counter person was a jerk to me the last two times I stayed at the Sumner, Wa location.

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10

kathleen

24. Sept. 2025

·

Aufenthalt am 2 Nächte

I have stayed at this property many times over the years. The last time was 6 years ago. The hotel has been completely refurbished and looks wonderful So bright and cheerful. Staff was friendly and the breakfast area is so attractive.

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10

Bruno

24. Juli 2023

·

Drove to the Seattle area from Alberta (family road-trip), and wanted a quiet place to settle and call home during our stay. This location fitted the bill. I should first note that the staff here (front desk/cleaning/kitchen) were all very friendly, which gave me a great first impression. The cleanliness (in the common spaces and the suites) also was a good sign I booked the right place. Our stay didn't disappoint and validated our positive first impressions. The area was quiet (but easy to get to from Route 167). Staff we met throughout our stay were all polite. One thing we particularly appreciated was the breakfast (as we were disappointed from a Vancouver BC area hotel we were at prior, where breakfast seemed to be an after thought - just yogurt, cereal, and/or toast)... Holiday Inn had great hot breakfast options (eggs, sausage, bacon, etc.) along with a variety of pastries, oatmeal options, cereal, and other options. If you are not satisfied with breakfast here, you have an issue. Their breakfast saved us (time and money) from having to look for a restaurant. Parking was also a non-issue (you are given a piece of paper to place on dashboard). Overall, no issues here. It was a very comfortable stay. Anytime I am in the Seattle area, I will default to this hotel for my stay. If there was one negative thing to say, it was a train on one night that sounded its horn after midnight. But this not the hotel's fault, so I cannot hold this against the hotel. (*****/5)

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10

Jennifer

21. Mai 2023

·

Aufenthalt am 1 Nacht

I had an excellent experience during my stay all thanks to Kristen who was outstanding. She was short on staff and during a busy time was truly professional and efficient. She went above and beyond to make sure that there were no fragrances sprayed in the room I was staying in. When the toilet didn’t function well, she was swift to move us to another room all while multi tasking and helping other guests. So thankful for Kristen! Nick the front office manager was also very helpful and professional who was able to give a lot of local sightseeing information. Solid, clean, tasty breakfast. All around a 5 star experience. Thank you Kristen & Nick!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen in der Nähe der Autobahn, des Puyallup Fairgrounds und Veranstaltungen im White River Amphitheatre, aber in einem Industriegebiet mit begrenzten Restaurants und möglicherweise Lärm durch Lastwagen oder Züge. Einige Gäste äußerten Bedenken hinsichtlich der Sicherheit oder der Entfernung.

Gastronomie

Das Frühstück ist für viele Aufenthalte ein Pluspunkt, das oft als warm, abwechslungsreich und gut bestückt beschrieben wird. Einige Gäste stellten fest, dass bestimmte Artikel ausverkauft waren, Geräte ausfielen oder die Qualität an belebten Morgen variierte.

Monat	Durchschnittspreis
Januar	113 $
Februar	116 $
März	113 $
April	115 $
Mai	129 $
Juni	166 $
Juli	171 $
August	150 $
September	159 $
Oktober	130 $
November	119 $
Dezember	105 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9 $146	10 $167	11 $189	12 $188
13 $112	14 $136	15 $134	16 $163	17 $170	18 $128	19 $172
20 $110	21 $167	22 $141	23 $141	24 $155	25 $123	26 $158
27 $111	28 $124	29 $122	30 $163

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $122	2 $131	3 $129
4 $131	5 $123	6 $122	7 $115	8 $115	9 $122	10 $165
11 $126	12 $116	13 $115	14 $116	15 $116	16 $138	17 $139
18 $135	19 $128	20 $123	21 $123	22 $123	23 $138	24 $140
25 $122	26 $119	27 $112	28 $112	29 $115	30 $121	31 $123

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