Altitude by Krystal Grand Los Cabos – All Inclusive
From
US$ 419
/ noite
Selecione datas para ver preços e disponibilidade
From
US$ 419
/ noite
Sobre esta propriedade
Desfrute de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, 2 banheiras de hidromassagem e um centro de bem-estar. Este hotel oferece Wi-Fi de corte...
Comodidades
Desfrute de massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como 3 piscinas externas, 2 banheiras de hidromassagem e um centro de bem-estar. Este hotel oferece Wi-Fi de cortesia, sala de estar comum e assistência com excursões/ingressos.
Comodidades
As comodidades presentes incluem um computador, balcão de recepção 24 horas e armazenamento para bagagem.
Jantar
Saboreie uma especialidade em um dos 4 restaurantes neste hotel ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Feche o fia com uma bebida refrescante em um bar ao lado da piscina.
Quartos
Sinta-se em casa em um de nossos 102 quartos com ar-condicionado e TVs LED. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.
Localização
Em San José del Cabo (na área de Costa Azul), Altitude by Krystal Grand Los Cabos – All Inclusive está a poucos passos de Praia da Costa Azul e a 15 minuto(s) a pé de Playa Palmilla. Este hotel com tudo incluído fica a 15,7 km de Praia do Chileno e a 4,5 km de Distrito das Artes de San José del Cabo.
Lugares próximos
Mar y Sierra(0.1 milhas)
Praia da Costa Azul(0.1 milhas)
Praia El Zalate(0.4 milhas)
Playa Palmilla(0.7 milhas)
La Comer(1.2 milhas)
Campo de golfe de Punta Sur(1.4 milhas)
Club Campestre Golf Course(1.5 milhas)
Parque dos Cachorros(2.2 milhas)
Palmilla Golf Club(2.2 milhas)
Campo de Golfe Querencia(2.4 milhas)
Estero San José(2.4 milhas)
Plaza Artesanos(2.6 milhas)
Distrito das Artes de San José del Cabo(2.7 milhas)
Ciudad Vieja Galería(2.7 milhas)
Praça Mijares(2.8 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional de Los Cabos (SJD)(13.3 milhas)
Elevador
Salas de reuniões
Jardim
Toalhas
Piscina para crianças
Clube para crianças
Localização
Paseo La Jolla s/n Km 29.5, Tranpeninsular, Costa Azul, San José del Cabo, Los Cabos, Estado de Baja California Sur, México
Mar y Sierra (0.1 milhas)
Praia da Costa Azul (0.1 milhas)
Praia El Zalate (0.4 milhas)
Playa Palmilla (0.7 milhas)
La Comer (1.2 milhas)
Campo de golfe de Punta Sur (1.4 milhas)
Opções de quarto
7
Altitude Junior Suite Swimout Ocean Front King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 3
753 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-camaPiscina privativa
5
Altitude Junior Suite Ocean Front Double
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Acomoda 3
484 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-cama
6
Altitude Junior Suite Swimout Ocean Front Double
Detalhes do quarto
2 Camas De Casal
e 1 Sofá-Cama
Acomoda 3
752 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-camaPiscina privativa
5
Altitude Governor Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 3
534 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-cama
6
Altitude Presidential Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
1259 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-cama
5
Altitude Junior Suite Ocean Front King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 3
484 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-cama
6
Altitude Junior Suite Swimout Garden View King
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 3
570 ft²
Ar condicionadoWi-Fi (gratuito)Sofá-cama
Avaliações dos hóspedes sobre Altitude by Krystal Grand Los Cabos – All Inclusive
8.2
Muito bom
Com base em 252 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
O Altitude by Krystal Grand Los Cabos – All Inclusive é elogiado pela equipe atenciosa e prestativa, belas vistas para o oceano, diversas piscinas e fácil acesso à praia. No entanto, os comentários frequentemente mencionam a qualidade inconsistente da comida, problemas de manutenção ocasionais e algum barulho da rodovia próxima.
Leia maisIsso foi útil?
Opinião dos hóspedes
O Altitude by Krystal Grand Los Cabos – All Inclusive é elogiado pela equipe atenciosa e prestativa, belas vistas para o oceano, diversas piscinas e fácil acesso à praia. No entanto, os comentários frequentemente mencionam a qualidade inconsistente da comida, problemas de manutenção ocasionais e algum barulho da rodovia próxima.
Muitos hóspedes destacam a ajuda do concierge (especialmente Gabriel) e os extras agradáveis nas áreas Altitude, incluindo o bar na cobertura e a piscina para adultos. O check-in entre BelAir e Krystal pode ser confuso ou demorado, e alguns hóspedes foram abordados com ofertas de vendas nas áreas do lobby. As noites são geralmente tranquilas, com pouca animação, e as espreguiçadeiras na piscina ou praia podem ser insuficientes. Espere uma estadia relaxante e adequada para famílias, com serviço de destaque e refeições variáveis.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As diversas piscinas (incluindo uma área para adultos), o acesso à praia e o bar na cobertura Altitude são apreciados, com avistamentos sazonais de baleias que aumentam o apelo. No entanto, as espreguiçadeiras podem ser escassas, o entretenimento noturno é limitado e alguns móveis/azulejos da piscina precisam de manutenção.
Avaliações dos hóspedes relacionadas
10
Daisy
13 de mai. de 2025
·
Hospedou-se por 3 noites
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
8
Debra
18 de jan. de 2025
·
Hospedou-se por 7 noites
Some basics were missing like blenders, 24 hr food and very little evening entertainment. Happy we upgraded to Altitude as the rooftop bar was really nice and breakfast ala carte also nice. Beautiful view from room - due to the upgrade - and grounds/layout was nice.
Some basics were missing like blenders, 24 hr food and very little evening entertainment. Happy we upgraded to Altitude as the rooftop bar was really nice and breakfast ala carte also nice. Beautiful view from room - due to the upgrade - and grounds/layout was nice.
10
Alexandra
30 de ago. de 2025
·
Hospedou-se por 6 noites
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
8
Shannon Marie
1 de mar. de 2025
·
Hospedou-se por 5 noites
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
6
Janice Marie
1 de mar. de 2025
·
Hospedou-se por 7 noites
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
8
James
11 de nov. de 2025
·
Hospedou-se por 6 noites
Adult pool lounge chairs need to be replaced. Pools need maintenance , tiles missing. Buffet is not up to standard for a property like this. Very limited entertainment.
Adult pool lounge chairs need to be replaced. Pools need maintenance , tiles missing. Buffet is not up to standard for a property like this. Very limited entertainment.
6
Sergio
16 de fev. de 2025
·
Hospedou-se por 1 noite
Sin camastros en la playa.
Sin camastros en la playa.
8
Jaimie Lea
18 de abr. de 2025
·
Hospedou-se por 7 noites
Great family vacation! Good food, service, fun time. The only bad part was that there is not enough lounge chairs around the pool areas.
Great family vacation! Good food, service, fun time. The only bad part was that there is not enough lounge chairs around the pool areas.
10
KARMJIT
11 de nov. de 2025
·
Hospedou-se por 3 noites
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
10
Luke
24 de jan. de 2025
·
Hospedou-se por 4 noites
The property has a nice rooftop bar area and the adult pool area was nice and quiet. The main pool area looked fun for kids. The Expedia Concierge Service did a great job also.
The property has a nice rooftop bar area and the adult pool area was nice and quiet. The main pool area looked fun for kids. The Expedia Concierge Service did a great job also.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acharam o resort e os quartos muito limpos, com arrumação atenciosa. Outros relataram baratas, odores ocasionais, moscas perto da comida e problemas de manutenção esporádicos que afetaram banheiros ou instalações.
Avaliações dos hóspedes relacionadas
10
Berenice
4 de jan. de 2025
·
Hospedou-se por 4 noites
Todo excelente. Lo único malo es que encontramos cucarachas en la habitación y fue incómodo. Fuera de eso, todo en orden.
Todo excelente. Lo único malo es que encontramos cucarachas en la habitación y fue incómodo. Fuera de eso, todo en orden.
10
Daisy
13 de mai. de 2025
·
Hospedou-se por 3 noites
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
8
Daria
10 de nov. de 2025
·
Hospedou-se por 4 noites
Staff was great! Room had a chemical smell.
Staff was great! Room had a chemical smell.
4
chardaeg86
6 de jan. de 2025
·
Hospedou-se por 4 noites
Let me start by saying Gabriel Avila was an excellent concierge and most of staff was so helpful. The property is the problem. My room would have been nice but it was infested with roaches. I had to purchase my own bug spray just to skill the vermin. Housekeeping was sent to my room and we were told because we had room service that enticed the roaches. No the floor was infested because when they switched me to another room on the hall, it had roaches too! I asked the hotel to provide me with a partial refund since we did eat and drink there and they decorated my door for my bday. The manager said he could not refund me but instead offered me a 3 night stay for free. Now why would I go back to a hotel that has roaches! I don’t know if I am able to put the video and pictures on Expedia but I definitely will on Trip Advisor.
Let me start by saying Gabriel Avila was an excellent concierge and most of staff was so helpful. The property is the problem. My room would have been nice but it was infested with roaches. I had to purchase my own bug spray just to skill the vermin. Housekeeping was sent to my room and we were told because we had room service that enticed the roaches. No the floor was infested because when they switched me to another room on the hall, it had roaches too! I asked the hotel to provide me with a partial refund since we did eat and drink there and they decorated my door for my bday. The manager said he could not refund me but instead offered me a 3 night stay for free. Now why would I go back to a hotel that has roaches! I don’t know if I am able to put the video and pictures on Expedia but I definitely will on Trip Advisor.
10
Miny Emmanuel
29 de jun. de 2025
·
Hospedou-se por 7 noites
Very nicely kept Staff very good
Very nicely kept Staff very good
4
Erin
29 de jun. de 2025
·
Hospedou-se por 1 noite
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
6
Janice Marie
1 de mar. de 2025
·
Hospedou-se por 7 noites
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
We arrived at night, outdoor lighting in the garden was very pretty. In the daytime you can see the property needs painting/fixing/maintenance. Not a 5 star, maybe 3 1/2. Food was fine. Other guests either really liked the food or didn’t. Read other reviews about the drinks and I would agree, either drinks were very strong or seemed to have very little alcohol. We are not big drinkers so I didn’t care, after I saw they re-used all the plastic cups which appeared to be rinsed not sanitized I was less interested in having a drink poolside. There was a kids area but I saw very few children. There are very few activities organized …I mean if you have to list your single ping pong table on your website not much is going on here. Front desk staff seemed unhappy, waitstaff and housekeeping were great. My biggest complaint and in 10 visits to all inclusive Mexican hotels I have not had this - there is no evening entertainment, no shows, no magic show, no comedy show, no Vegas show, NOTHING! They have a tiny alley way area they that seats 10 for karaoke or they had someone playing a violin etc. Not enough poolside loungers. Also, the tables in the lobby areas are full of time share salespeople. For the guests who went on the “90 minute” presentation said they were there for 4 hours - for that they got a discounted or free tour. Not much to see in Cabo, the oldest church was built in the 70’s. If you are easily bored organize some things to do as the resort is boring.
8
Jada Christell Rochell
7 de jan. de 2025
·
Hospedou-se por 5 noites
I just want to start off my saying Thank you so much for having me BelAir sunclub Hotel Cabos . I appreciate your hospitality and the staff they were amazing. They made feel so welcomed and love there I had freaking blast ! The property was amazing and beautiful the view from hotel room was breathtaking. Therefore the only thing I think need be worked on is the food, it didn’t taste that good at all. I would like better tasting food. I also would’ve like if things stayed upon until 12am instead of 10am at night like restaurants and adults pools. I don’t think that very Inclusive at all inclusive hotel and how much money I pays for such. Lastly cleaninesss my sheet in my room were dirty and it took the hotel whole day to change. I had to ask twice to get my sheet change so I didn’t really like that. Other than those couple things that can all be worked on and fixed. I had a wonderful stay at the property. I want to say thank you all so much for my stay and I shall be back again!
I just want to start off my saying Thank you so much for having me BelAir sunclub Hotel Cabos . I appreciate your hospitality and the staff they were amazing. They made feel so welcomed and love there I had freaking blast ! The property was amazing and beautiful the view from hotel room was breathtaking. Therefore the only thing I think need be worked on is the food, it didn’t taste that good at all. I would like better tasting food. I also would’ve like if things stayed upon until 12am instead of 10am at night like restaurants and adults pools. I don’t think that very Inclusive at all inclusive hotel and how much money I pays for such. Lastly cleaninesss my sheet in my room were dirty and it took the hotel whole day to change. I had to ask twice to get my sheet change so I didn’t really like that. Other than those couple things that can all be worked on and fixed. I had a wonderful stay at the property. I want to say thank you all so much for my stay and I shall be back again!
8
alan salvador
28 de dez. de 2024
·
Hospedou-se por 3 noites
Hay ciertos lugares que tiene olor a cañería, o aguas residuales
Hay ciertos lugares que tiene olor a cañería, o aguas residuales
10
Mitsuko
19 de mar. de 2025
·
Hospedou-se por 3 noites
The staff were very friendly and helpful. The room and facility were well cleaned and maintained. Sufficient dining options and nice drink and snack bar on the pool side.
The staff were very friendly and helpful. The room and facility were well cleaned and maintained. Sufficient dining options and nice drink and snack bar on the pool side.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os hóspedes gostam da vista para o oceano, dos layouts espaçosos e de algumas opções de acesso direto da piscina, especialmente nas áreas Altitude. Os pontos negativos incluem o barulho do trânsito nos edifícios à beira da estrada, móveis antigos e problemas intermitentes com ar condicionado, água quente, geladeiras ou instalações do banheiro.
Avaliações dos hóspedes relacionadas
8
Brandon
9 de jul. de 2025
·
Hospedou-se por 7 noites
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Nice hotel a little outdated. They highway has highway noise but the food was excellent
10
Jane
13 de abr. de 2025
·
Hospedou-se por 6 noites
We loved all the staff. Very friendly and helpful. Always helped with our luggage and answered any questions. Our room was just ok. Didnt have hot water, and shower pipes were leaking from the ceiling. But it was clean and had a nice view of the ocean. We absolutely loved the pools and restaurants as part of the Krystal grand resort! Overall we absolutely loved our vacation here.
We loved all the staff. Very friendly and helpful. Always helped with our luggage and answered any questions. Our room was just ok. Didnt have hot water, and shower pipes were leaking from the ceiling. But it was clean and had a nice view of the ocean. We absolutely loved the pools and restaurants as part of the Krystal grand resort! Overall we absolutely loved our vacation here.
10
Dawn
9 de nov. de 2025
·
Hospedou-se por 5 noites
We had such a great time meeting other guests from all over. Food was great. Views were incredible. Staff was amazing. We had a swim up garden view room and was so nice .. hope to be back soon!
We had such a great time meeting other guests from all over. Food was great. Views were incredible. Staff was amazing. We had a swim up garden view room and was so nice .. hope to be back soon!
2
Laurentino
25 de set. de 2025
·
Hospedou-se por 7 noites
We arrived on thrusday 18 de room wasn't ready to be occupied, the refrigerador wasn't working they had no soap and toilet paper we were on third floor and the elevator never worked, they never cleaned the room until sundey when we asked very bad experience I'll never use expedia again...
We arrived on thrusday 18 de room wasn't ready to be occupied, the refrigerador wasn't working they had no soap and toilet paper we were on third floor and the elevator never worked, they never cleaned the room until sundey when we asked very bad experience I'll never use expedia again...
10
Sabrina Nicole
12 de nov. de 2025
·
Hospedou-se por 4 noites
Super clean, friendly staff, altitude worth it, and the best view from our hotel room in the altitude tower. Daniela was the best and we loved the senses restaurant :) Will definitely come back!
Super clean, friendly staff, altitude worth it, and the best view from our hotel room in the altitude tower. Daniela was the best and we loved the senses restaurant :) Will definitely come back!
8
Stephanie K
12 de mai. de 2025
·
Hospedou-se por 3 noites
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
4
Erin
29 de jun. de 2025
·
Hospedou-se por 1 noite
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
It was okay check in was weird had to walk across to the other property to check in and then walk back. The room was decent but the front door is loud can hear the traffic pretty good. The ceiling in the shower fell down on my head in the middle of the shower. Dry wall got into my eye and scratched it. Later that day had to go to the dr for eyedrops for the scratches on my eye. Told the front desk they sent someone and only said sorry at check out at the very least maybe should have discounted our stay.
10
Maribel
12 de nov. de 2025
·
Hospedou-se por 3 noites
Loved our room with a swim out pool, exactly what I was looking for a relaxing getaway. Resort was no crowded and amenities were available for use at all times.
Loved our room with a swim out pool, exactly what I was looking for a relaxing getaway. Resort was no crowded and amenities were available for use at all times.
8
Desirie
18 de fev. de 2025
·
Hospedou-se por 7 noites
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
6
kevin
3 de mar. de 2025
·
Hospedou-se por 6 noites
Room was a one bedroom suite 750 sq ft. Run down furniture , small bathroom air conditioner sounded like it was getting ready for take off. Rooms are along the highway and all you hear is traffic noise all the time. Room is nothing special maybe a step up from a hostel. Food options limited , buffet sucked , sit downs were just okay. Good thing for the staff it’s about the only thing that made it all right. Older run down property which is charging an arm and a leg , you can find better properties fro same money. This one would be a 3 star at best.
Room was a one bedroom suite 750 sq ft. Run down furniture , small bathroom air conditioner sounded like it was getting ready for take off. Rooms are along the highway and all you hear is traffic noise all the time. Room is nothing special maybe a step up from a hostel. Food options limited , buffet sucked , sit downs were just okay. Good thing for the staff it’s about the only thing that made it all right. Older run down property which is charging an arm and a leg , you can find better properties fro same money. This one would be a 3 star at best.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é frequentemente elogiado como amigável e prestativo, com o suporte do concierge (notavelmente Gabriel) se destacando. Ainda assim, o check-in pode ser lento ou confuso entre BelAir e Krystal, e o serviço nos restaurantes ou a arrumação podem ser ocasionalmente inconsistentes.
Avaliações dos hóspedes relacionadas
2
John
8 de jun. de 2025
·
Hospedou-se por 7 noites
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
We get there with are family had to wait 40 minutes for someone to check us in then put us in two of the worst rooms they had by the garbage cans that a truck came every morning at 7 o’clock and woke everybody up. The toilet didn’t work properly. Had somebody come up twice to fix it still didn’t work. The shower was plugged holes in the floor in the bathroom from the tile balcony door did not shut properly are open properly. The food at the buffet was very poor and limited, and the service was not very good. and before we left the air conditioner stopped working and the TV shut down. I would not recommend the hotel to anybody.
2
thai
27 de jul. de 2025
·
Hospedou-se por 8 noites
Lack of communications, limited english, not oriented front desk. For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
Lack of communications, limited english, not oriented front desk. For those Expedia travelers double check the hotel advertisement before booking. As we booked Belair Sunclub hotel but they put us in Krystal Grand..
6
Dan
29 de jun. de 2025
·
Hospedou-se por 1 noite
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
It was quite an eventful process to get checked it. Staff was helpful but we arrived at noon and got a room about 4. We were able to use the property until we checked in which was nice.
8
DAVID RIVERA
10 de out. de 2024
·
Hospedou-se por 2 noites
SOLO EL CHECK IN. MUY TARDADO Y FALTA DE EMPLEADAS DE LIMPIEZA,PARA ENTREGAR HABITACIONES A TIEMPO. DURE 2 HORAS PARA ENTRAR A MIS HABITACIONES. LA ENCARGADA DE EXPEDIA EN EL HOTEL,NICOLE UNA EXCELENTE REPRESENTANTE Y NOS ATENDIO DE MARAVILLA.
SOLO EL CHECK IN. MUY TARDADO Y FALTA DE EMPLEADAS DE LIMPIEZA,PARA ENTREGAR HABITACIONES A TIEMPO. DURE 2 HORAS PARA ENTRAR A MIS HABITACIONES. LA ENCARGADA DE EXPEDIA EN EL HOTEL,NICOLE UNA EXCELENTE REPRESENTANTE Y NOS ATENDIO DE MARAVILLA.
10
Anna
13 de fev. de 2025
·
Hospedou-se por 6 noites
Gabriel at reception was great! Very helpful. The hotel was clean and staff were friendly.
Gabriel at reception was great! Very helpful. The hotel was clean and staff were friendly.
10
Alexandra
30 de ago. de 2025
·
Hospedou-se por 6 noites
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim up bar was definitely a highlight!
10
Stephanie Yvonne
29 de jun. de 2025
·
Hospedou-se por 8 noites
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
We had a very good vacation!! Our concierge, Gabriel, was amazing!! Upstairs bartender made the most AMAZING mojitos!! Food was delicious and lots of choices!!Our only complaint was housekeeping!! They “missed” our room several times. All in all I would highly recommend staying here!! !
10
Carmen Karina Rivas
15 de jun. de 2025
·
Hospedou-se por 5 noites
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
Staff was very kind and helpful. I’d like to mention bartenders, mini bar service and housekeeping were my favorite! S/O to Carlos, main lobby bartender, he was kind, respectful and very polite!
10
Vilson
29 de jun. de 2025
·
Hospedou-se por 7 noites
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
The Expedia team members at the hotel, Gabriel and Omar, was. Way helpful. They provided an upgrade to our team and booked different restaurants everyday. Great service
8
DAVID RIVERA
10 de out. de 2024
·
Hospedou-se por 2 noites
SOLO LA MALA ATENCION A LA HORA DEL CHECK IN. EN LA RECEPCION MUY TARDADO. 2 HORAS PARA LA ASIGNACION DECLAS HABITACIONES.
SOLO LA MALA ATENCION A LA HORA DEL CHECK IN. EN LA RECEPCION MUY TARDADO. 2 HORAS PARA LA ASIGNACION DECLAS HABITACIONES.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização à beira-mar, com belos pores do sol e fácil acesso ao Uber para San José del Cabo e outras praias adequadas para banho. O oceano aqui geralmente não é seguro para nadar, e alguns quartos captam o barulho da rodovia.
Avaliações dos hóspedes relacionadas
10
Daisy
13 de mai. de 2025
·
Hospedou-se por 3 noites
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
The cleanliness of this facility was amazing! The housekeeping actually does a great job. The staff were very very friendly and helpful. Food options were good. Drink options were great. Hotel had different activities everyday. The pools were great as well. The only small downside was that even though there is direct access to the beach from the hotel the beach area outside the hotel was not safe to swim. Unsure if this is year round or just certain times out of the year. Overall great and would definitely return.
8
Brandon
9 de jul. de 2025
·
Hospedou-se por 7 noites
Nice hotel a little outdated. They highway has highway noise but the food was excellent
Nice hotel a little outdated. They highway has highway noise but the food was excellent
8
Bradley Alan
15 de jan. de 2025
·
Hospedou-se por 7 noites
We Stayed at the BelAir Sun Club for one week. The baggage handling staff carried our bags, we were greeted with welcome drinks, the concierge upgraded our room to a nicer one with a better view for free and all of the staff were friendly. The hotel is in a great location. Close walking distance to money exchange, OXXO convenience store, around 2.5km to Walmart and 4km to lots of shopping at the Art Walk in San Jose Del Cabo. We had a great trip and would stay at this resort again. Thanks, Gabriel for taking great care of us! Brad.
We Stayed at the BelAir Sun Club for one week. The baggage handling staff carried our bags, we were greeted with welcome drinks, the concierge upgraded our room to a nicer one with a better view for free and all of the staff were friendly. The hotel is in a great location. Close walking distance to money exchange, OXXO convenience store, around 2.5km to Walmart and 4km to lots of shopping at the Art Walk in San Jose Del Cabo. We had a great trip and would stay at this resort again. Thanks, Gabriel for taking great care of us! Brad.
8
Stephanie K
12 de mai. de 2025
·
Hospedou-se por 3 noites
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
The views are amazing and the staff is very kind. The rooms are a bit run down and there is a loud road just behind. But the property is gorgeous.
8
Shannon Marie
1 de mar. de 2025
·
Hospedou-se por 5 noites
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
This resort was one of the more affordable resorts. The location is right on the beach so it was easy to take a long beautiful walk. There’s no swimming (due to crazy waves). The only down side is that the resort has the beach on one side, and the highway close to the other side. The rooms weren’t sound proof, so you’d hear the constant waves crashing and loud traffic. There’s no special nights (white party/silent disco/foam pool party) but you get what you pay for! We sat by the infinity pool all the time and it was great. Lots of lounge chairs in the shade and in the sun. The buffet food was okay, the restaurant food was great!
8
Travis
3 de mai. de 2025
·
Hospedou-se por 3 noites
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
10
KARMJIT
11 de nov. de 2025
·
Hospedou-se por 3 noites
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
8
Desirie
18 de fev. de 2025
·
Hospedou-se por 7 noites
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
6
Jose
13 de jul. de 2025
·
Hospedou-se por 5 noites
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
We have booked with BelAir and ended up at Krystal Grand..don't know why but I guess its okay. Either way we won't go back. Our rooms were Very,very noisy.not only because the highway was very close but because of all the noise people-staff from hotel were making while doing their chores. Food was ok. I got sick from my stomach. Lots of flies around the food area. Only once we were able to eat at the Italian restaurant and it was a joke. Missing a lot of plates from menu. Almost all of the staff was nice. The one who got our trust was this youg guy from the pool named Urias, Daniel and Cecilia from the Buffet O were really really kind too. Urias was very friendly and he even recognized us from the distance and always wave at us. I didn't like the area because there was construction on the highway. And everything was very far away. So we wont go back soon. We have stayed at better hotels.
10
Travis Michael
24 de fev. de 2025
·
Hospedou-se por 7 noites
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A qualidade da comida é inconsistente: vários restaurantes são apreciados (como o mexicano, sushi, Ayami/Moskito), enquanto a variedade do buffet e do café da manhã/almoço frequentemente decepciona. Espere filas para jantar e qualidade mista dos drinks; a identificação de alérgenos pode ser pouco clara.
Avaliações dos hóspedes relacionadas
6
Daniel
28 de mar. de 2025
·
Hospedou-se por 3 noites
Buen hotel, un todo incluido un poco basico, es la misma comida todos los dias y los restaurantes especiales son muchas filas aunque buenos, solo son para cenar, y el alcohol incluido no es muy bueno
Buen hotel, un todo incluido un poco basico, es la misma comida todos los dias y los restaurantes especiales son muchas filas aunque buenos, solo son para cenar, y el alcohol incluido no es muy bueno
6
Marianna Gutierrez Soares
23 de dez. de 2024
·
Hospedou-se por 4 noites
The staff is very friendly and always willing to help. However, I got disappointed with the food..few options to choose from ( besides buffet), very small serving and not tasty.
The staff is very friendly and always willing to help. However, I got disappointed with the food..few options to choose from ( besides buffet), very small serving and not tasty.
10
Matthew
17 de ago. de 2025
·
Hospedou-se por 7 noites
Good food (options and quality), good service and activities, room was spacious. Liked the pool options and was kid friendly with a small kid slide pool and kids club. Great stay overall!
Good food (options and quality), good service and activities, room was spacious. Liked the pool options and was kid friendly with a small kid slide pool and kids club. Great stay overall!
10
Curtis
17 de ago. de 2025
·
Hospedou-se por 7 noites
Had a great stay here at the BelAir. We actually got upgraded to the Krystal Grand along with some friends we went there with. The food and drinks were excellent. Overall had a great vacations and would recommend this resort.
Had a great stay here at the BelAir. We actually got upgraded to the Krystal Grand along with some friends we went there with. The food and drinks were excellent. Overall had a great vacations and would recommend this resort.
10
Hoangoanh
30 de abr. de 2025
·
Hospedou-se por 4 noites
First off, I would love to give a huge thank you and appreciation to the care and attentiveness from Gabriel, from the front concierge. He was able to answer all of our concerns and worries before our arrival, during our stay, and even for the checking out process. Truly was a pleasure and made our vacation plans much smoother. The patiences and helpful hand from his service made the stay safe and like another home away from home. Thank you! For an all-inclusive package, the food for the week was limited (from my knowledge) to the “O buffet,” for most meals like breakfast and lunch. Which isnt so bad, considering it would change from day to day. It was cool that dinner is open for every restaurant on the resort; however, to have the best experience early arrival is recommended otherwise you might wait longer than expected. The drinks, non-alcohol were much better than the alcohol ones. The resort is family friendly for sure. There is an adult only pool, spa has to be booked in advance, wasnt able to visit the gym, but there is plenty to explore if stay for a short period. Overall, i would come back.
First off, I would love to give a huge thank you and appreciation to the care and attentiveness from Gabriel, from the front concierge. He was able to answer all of our concerns and worries before our arrival, during our stay, and even for the checking out process. Truly was a pleasure and made our vacation plans much smoother. The patiences and helpful hand from his service made the stay safe and like another home away from home. Thank you! For an all-inclusive package, the food for the week was limited (from my knowledge) to the “O buffet,” for most meals like breakfast and lunch. Which isnt so bad, considering it would change from day to day. It was cool that dinner is open for every restaurant on the resort; however, to have the best experience early arrival is recommended otherwise you might wait longer than expected. The drinks, non-alcohol were much better than the alcohol ones. The resort is family friendly for sure. There is an adult only pool, spa has to be booked in advance, wasnt able to visit the gym, but there is plenty to explore if stay for a short period. Overall, i would come back.
8
Travis
3 de mai. de 2025
·
Hospedou-se por 3 noites
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
We stayed at the Bel Air/Krystal Grand in San José del Cabo for three nights in late April/early May. It’s a family-friendly, budget-conscious resort with nice pools and kid areas, and thankfully not a party scene—quiet and relaxed. Beach access was great, and most of the staff were friendly and welcoming. The buffet was decent, rotating between Mexican and Italian themes, though options for picky eaters (like our 9-year-old) were limited. Room service nuggets were $15 with tip. Outside of the buffet, dining was underwhelming—the grill restaurant served a thin “New York steak” with five fries, two wings, and tiny ribeye skewers. We laughed and went back to the buffet. We initially checked into the Bel Air side, but both pullout sofas were broken and one bathroom latch didn’t work. Front desk staff there (notably Tania) was unhelpful and dismissive. We were eventually moved to the Krystal Grand side, which was more spacious but oddly laid out—we had to move furniture to use beds and dodge a low-hanging chandelier. Overall, we had a decent stay and enjoyed the beach and pool. The resort isn’t luxurious, but it’s fine if you’re after a mellow family trip. That said, hospitality on the Bel Air side could use improvement, and next time I’d check more reviews beyond just Expedia.
10
KARMJIT
11 de nov. de 2025
·
Hospedou-se por 3 noites
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
This is a great property located in a safe area. We enjoyed every single moment of our stay. The property has direct access to the beach walk, along with a separate adult pool and a general public pool. We loved dining at Moskito The Grill and Japanese Ayami. While the buffet food was good, the service from the waitstaff could be improved. This might have been influenced by the excellent service we received from the Moskito The Grill staff. Last but not least, Paul, our butler, was a wonderful person who made our experience even better. Used uber for your ride cheaper and faster to every where.
8
Desirie
18 de fev. de 2025
·
Hospedou-se por 7 noites
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
We had a great stay at Krystal Grand Los Cabos. Check-in was smooth despite a delayed flight, and we were upgraded from the Bel Air section to a spacious room with a partial ocean view. Housekeeping was excellent, cleaning daily and restocking the mini-fridge without being intrusive. While our balcony lacked outdoor furniture, we used chairs from the dining table, so it wasn’t a big issue. The food was decent. The Mexican restaurant was our favorite, and the poolside snack bar had great lunch options like burgers, nachos, and pizza. Although the resort seemed short-staffed, the team worked hard and delivered great service. It was also easy to explore local dining options in San Jose and Cabo San Lucas. The staff were fantastic. Poolside service was efficient, and the bartenders at the lobby and sports bars were friendly, even during busy times. The entertainment staff made the stay memorable with fun activities like aqua aerobics, bingo, and a Super Bowl party. Nighttime entertainment could use more variety, though karaoke nights were enjoyable. The location is excellent, just a short drive from the airport. The sunrises were breathtaking and visible from almost anywhere in the resort. The beach was beautiful but unsafe for swimming due to strong currents. Walking along the shore and spotting whales was unforgettable, and the “whale bell” at the buffet was a charming touch. Overall, Krystal Grand lives up to its 4-star rating, and we’d happily return.
6
Edward James
17 de ago. de 2025
·
Hospedou-se por 6 noites
The restaurant the Grill is very underwhelming for the time you'll wait to get a table and to order. Don't expect your steak to be tender. I got half a fork worth of carrot puree with my steak main course. I feel bad for anyone who spent the extra 2600 pesos on the tomahawk steak. Or the 2800 for steak and lobster.
The restaurant the Grill is very underwhelming for the time you'll wait to get a table and to order. Don't expect your steak to be tender. I got half a fork worth of carrot puree with my steak main course. I feel bad for anyone who spent the extra 2600 pesos on the tomahawk steak. Or the 2800 for steak and lobster.
10
Travis Michael
24 de fev. de 2025
·
Hospedou-se por 7 noites
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
Everything we could possibly needed was covered. Breathtaking room view. Clean room and facilites. Courteous staff. Buffet was excellent especially for breakfast and lunch, always staffed well. The ceviche did not disappoint. The sushi restaurant was also very good. Daniel in the Cafe and Alfredo in the bar were tremendous at taking care of us. Excellent location into San Jose del Cabo, short uber rides to good swimming beaches. Definitely reccomended.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Valerie
8 de jul. de 2026
·
Hospedou-se por 3 noites
Big, clean room. Lots of food options. Plenty of space at the pools and lots of activities
Big, clean room. Lots of food options. Plenty of space at the pools and lots of activities
4
Lugrismel
13 de jun. de 2026
·
Hospedou-se por 6 noites
The food is horrible, in the buffet and the restaurants. In order to get our room cleaned we had to ask the butler and then he would send someone. We had the “VIP package” and this gave us access to the adult only pool which was dirty throughout our entire stay it had like a yellow oil dirt on the side. The staff all looked over worked, the servers, the chef. They only opened 2 restaurants per night and even close the buffet some nights. Our butler made our stay as comfortable as he could, whenever we asked for something he always assisted. His name was Armando, probably one of the best staff members the hotel has.
The food is horrible, in the buffet and the restaurants. In order to get our room cleaned we had to ask the butler and then he would send someone. We had the “VIP package” and this gave us access to the adult only pool which was dirty throughout our entire stay it had like a yellow oil dirt on the side. The staff all looked over worked, the servers, the chef. They only opened 2 restaurants per night and even close the buffet some nights. Our butler made our stay as comfortable as he could, whenever we asked for something he always assisted. His name was Armando, probably one of the best staff members the hotel has.
10
Hardik
2 de jun. de 2026
·
Hospedou-se por 1 noite
The hotel is amazing, staff serving you food at the bar (Manuel and Ricardo) to staff near buffet and VIP altitude restaurants were polite, helpful and kind, The VIP section is amazing, restaurant has mind blowing beach and water views. Highly recommended for families.
The hotel is amazing, staff serving you food at the bar (Manuel and Ricardo) to staff near buffet and VIP altitude restaurants were polite, helpful and kind, The VIP section is amazing, restaurant has mind blowing beach and water views. Highly recommended for families.
8
Lynn
2 de jun. de 2026
·
Hospedou-se por 7 noites
liked the pools lots of sand in pools with kids, adult pool nice. chairs little uncomfortable; fun places to eat.
liked the pools lots of sand in pools with kids, adult pool nice. chairs little uncomfortable; fun places to eat.
10
Braydyn Cole
26 de mai. de 2026
·
Hospedou-se por 7 noites
Booked the altitude ocean front was amazing , food was also really great, everyone at the resort was very welcoming & Joel was amazing to deal with! Surfos snack bar was delicious, had a great experience
Booked the altitude ocean front was amazing , food was also really great, everyone at the resort was very welcoming & Joel was amazing to deal with! Surfos snack bar was delicious, had a great experience
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: 397.0884652109375USD
- 2026-09-20: 317.2063503984375USD
- 2026-09-21: 296.4332415966797USD
- 2026-09-22: 315.0253949755859USD
- 2026-09-23: 315.7696489492188USD
- 2026-09-24: 315.7696489492188USD
- 2026-09-25: 328.63574717187504USD
- 2026-09-26: 328.63574717187504USD
- 2026-09-27: 325.7766103388672USD
- 2026-09-28: 318.0271574111328USD
- 2026-09-29: 381.5845820058594USD
- 2026-09-30: 416.2252528027344USD
- 2026-10-01: 395.61089341210936USD
- 2026-10-02: 331.0348296835938USD
- 2026-10-03: 331.0348296835938USD
- 2026-10-04: 331.0348296835938USD
- 2026-10-05: 332.0354171621094USD
- 2026-10-06: 330.0652980625USD
- 2026-10-07: 330.0652980625USD
- 2026-10-08: 364.37490500683595USD
- 2026-10-09: 364.37490500683595USD
- 2026-10-10: 385.3764461142578USD
- 2026-10-11: 413.89914805078126USD
- 2026-10-12: 348.9373747792969USD
- 2026-10-13: 413.45188762109376USD
- 2026-10-14: 441.23969440332036USD
- 2026-10-15: 449.404475609375USD
- 2026-10-16: 457.6518037050781USD
- 2026-10-17: 457.16801934375USD
- 2026-10-18: 457.16801934375USD
- 2026-10-19: 457.16801934375USD
- 2026-10-20: 457.16801934375USD
- 2026-10-21: 457.16801934375USD
- 2026-10-22: 457.16801934375USD
- 2026-10-23: 449.5139773007813USD
- 2026-10-24: 428.71251162695313USD
- 2026-10-25: 411.73077620898437USD
- 2026-10-26: 457.16801934375USD
- 2026-10-27: 449.0409187773438USD
- 2026-10-28: 457.16801934375USD
- 2026-10-29: 457.16801934375USD
- 2026-10-30: 457.16801934375USD
- 2026-10-31: 423.35611230859377USD
- 2026-11-01: 338.6427085615235USD
- 2026-11-02: 550.5543846816406USD
- 2026-11-03: 551.1301448554688USD
- 2026-11-04: 405.0784082490234USD
- 2026-11-05: 540.7475688291016USD
- 2026-11-06: 550.5543846816406USD
- 2026-11-07: 550.5543846816406USD
- 2026-11-08: 414.40971195507814USD
- 2026-11-09: 580.8465344042969USD
- 2026-11-10: 591.1254623828125USD
- 2026-11-11: 676.7009641132813USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 487.31593108300785USD
- 2026-11-16: 439.0638915888672USD
- 2026-11-17: 363.05366404785156USD
- 2026-11-18: 360.80099272851567USD
- 2026-11-19: 466.4077678583985USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Acesso à piscina permitido entre 8h e 20h.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
Comodidades populares
Elevador
Salas de reuniões
Jardim
Toalhas
Piscina para crianças
Clube para crianças
Geral
Toalhas
Clube para crianças
Children's Club (free)
Couples/Private Dining
Smoke-Free Property
Not Wheelchair Accessible
Wheelchairs Available (on site)
Atividades
Jardim
Piscina para crianças
Health Club
Spa Services (on site)
Serviços
Elevador
Salas de reuniões
Armazenamento de bagagem
24-Hour Front Desk
ATM/Banking
Computer Station
Proposal/Romance Packages Available
Tours/Ticket Assistance
Internet
Wi-fi grátis