Texas Inn & Suites Pharr/San Juan

The employees were very accommodating and helpful. Poo was very clean as well as the rooms. You can tell that they have been remodeling it from bottom to top. I would recommend it for people to stay and I definitely now have a home away from home.

Even that it was a non smocking room, it smells a lot to cigarrettes. Also, the blankets has a smell not so clean. The installations were good but these kind of things rest points. I hope they would do something to fix these issues.

Clean rooms

It was really clean and comfortable

Property is clean and affordable

Very clean and great room cleaning service.

Rooms are well kept

Was just for 1 night and got in late so really just in room to lay down. Looked like hadn't been swept or mopped (old ketchup on floor) and a roach came out when we woke up.

Clean room

Even that it was a non smocking room, it smells a lot to cigarrettes. Also, the blankets has a smell not so clean. The installations were good but these kind of things rest points. I hope they would do something to fix these issues.

Very clean units.

There was absolutely nothing to like about the rooms. I was moved out or a room because of how bad the smell was. The next room smelled just as bad. The air condition did work at all. It was extremely hot. The shower head was in horrible shape. It had 2 settings, I couldn't decide which was worse. Bed sheets smelled old, pillows were rough and pillow cases smelled old as well. Stained walls showcased poor hygiene and and carelessness. It was an absolute embarrassment to my wife. We both woke up sweating and our clothes carried the smell of the unit.

Very quiet and safe

It was really clean and comfortable

Fire hazards galore!! I would be very cautious about booking this hotel. Upon arrival I was met with a not so friendly front desk staff member. Once entering my room, I started to notice some minor things but since I was in town for business just one night I started to brush them off. That didn’t last long as I started to see so many things that were no only unsightly but also extremely dangerous. Electrical outlets with no plates and exposed wire, extension cords running under the faucet and sink the bathroom, loose toilet seat to the point where I almost slipped off as I sat down. On top of the fire hazards that I found, I discovered that there was no smoke detector in the room. At that point I was just not comfortable staying in this room. I headed back down to customer service and upon explaining the situation I was rudely told to “just leave then”. I did receive a refund from them after much back and forth with the front desk staff and them hanging up on hotels.com customer support at least 7 times before they finally picked up and spoke with them. It took me an hour to get my refund and head 40 minutes down the road to a safer location. I did make the local fire marshal aware of the issues as the staff had no concern at all over the hazards. I would sleep in my car over booking this hotel ever again. Good news though! Fire marshal is launching an investigation so hopefully nobody will get hurt at this facility with their negligent staff.

There was absolutely nothing to like about the rooms. I was moved out or a room because of how bad the smell was. The next room smelled just as bad. The air condition did work at all. It was extremely hot. The shower head was in horrible shape. It had 2 settings, I couldn't decide which was worse. Bed sheets smelled old, pillows were rough and pillow cases smelled old as well. Stained walls showcased poor hygiene and and carelessness. It was an absolute embarrassment to my wife. We both woke up sweating and our clothes carried the smell of the unit.

I had a great stay at this facility m, very friendly and flexible staff. Comfy bed and clean location. I will give give this hotel a 3.5 rating not the 2.0. Oh and it was very affordable!

This is the second time I’ve visited the location and it has been clean definitely a 3.5 hotel star not a 2 as labeled. Save your money and stay here. Comfy beds and clean rooms

The employees were very accommodating and helpful. Poo was very clean as well as the rooms. You can tell that they have been remodeling it from bottom to top. I would recommend it for people to stay and I definitely now have a home away from home.

Lovely staff, clean, accessible property. Several dining opps nearby.

Fire hazards galore!! I would be very cautious about booking this hotel. Upon arrival I was met with a not so friendly front desk staff member. Once entering my room, I started to notice some minor things but since I was in town for business just one night I started to brush them off. That didn’t last long as I started to see so many things that were no only unsightly but also extremely dangerous. Electrical outlets with no plates and exposed wire, extension cords running under the faucet and sink the bathroom, loose toilet seat to the point where I almost slipped off as I sat down. On top of the fire hazards that I found, I discovered that there was no smoke detector in the room. At that point I was just not comfortable staying in this room. I headed back down to customer service and upon explaining the situation I was rudely told to “just leave then”. I did receive a refund from them after much back and forth with the front desk staff and them hanging up on hotels.com customer support at least 7 times before they finally picked up and spoke with them. It took me an hour to get my refund and head 40 minutes down the road to a safer location. I did make the local fire marshal aware of the issues as the staff had no concern at all over the hazards. I would sleep in my car over booking this hotel ever again. Good news though! Fire marshal is launching an investigation so hopefully nobody will get hurt at this facility with their negligent staff.

Staff ...when will i be getting my refund? Texas inn canceled my stay last night and told me Expedia would be refunding my money.

Convenient and friendly staff. May stay two more nights.

I had a great stay at this facility m, very friendly and flexible staff. Comfy bed and clean location. I will give give this hotel a 3.5 rating not the 2.0. Oh and it was very affordable!

Very quiet and safe

the area had food around, grocery store

Lovely staff, clean, accessible property. Several dining opps nearby.

Convenient and friendly staff. May stay two more nights.

I had a great stay at this facility m, very friendly and flexible staff. Comfy bed and clean location. I will give give this hotel a 3.5 rating not the 2.0. Oh and it was very affordable!