Grand Hyatt Indian Wells Resort & Villas
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401 US$
/ noche
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Después de mejorar tu swing en el campo de golf, nada como un baño refrescante en una de las 9 piscinas al aire libre a tu disposición. Encont...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Después de mejorar tu swing en el campo de golf, nada como un baño refrescante en una de las 9 piscinas al aire libre a tu disposición. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos. Visita todas las atracciones turísticas en un radio de 0.3 kilómetros gracias al servicio de transporte gratuito.
Servicios empresariales
Tendrás un centro de negocios, check-out exprés y tintorería a tu disposición. ¿Estás organizando un evento en Indian Wells? En este complejo turístico tienes a tu disposición 8175 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Pásate por Tía Carmen, uno de los 5 restaurantes de este complejo turístico, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones las 24 horas y una cafetería. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. El desayuno a la carta, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 11:00, mientras que los fines de semana el horario es de 07:00 a 12:00.
Habitaciones
Disfruta de una agradable estancia en una de las 531 habitaciones con televisión de pantalla plana. Las habitaciones disponen de balcón o patio. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Grand Hyatt Indian Wells Resort & Villas, te encontrarás en una fantástica zona de Indian Wells (Montelena), estarás a 3 min a pie de Indian Wells Golf Resort y a 5 min en coche de Distrito comercial El Paseo. Además, este complejo para familias se encuentra a 3,3 km de Indian Wells Tennis Garden y a 6,8 km de Zoológico y jardines Living Desert.
Qué hay cerca
Indian Wells Conference Center(0.1 millas)
Indian Wells Golf Resort(0.1 millas)
Santa Rosa and San Jacinto Mountains National Monument(1.3 millas)
San Jacinto Mountains(1.4 millas)
Spa Esmeralda(1.6 millas)
Eisenhower medical center(2.1 millas)
Indian Wells Tennis Garden(2.4 millas)
Distrito comercial El Paseo(2.9 millas)
Centro One-Eleven La Quinta(3 millas)
The Gardens on El Paseo(3.3 millas)
Parque Hovley Soccer(3.7 millas)
Parque Civic Center(3.8 millas)
Centro comercial The Shops at Palm Desert(4 millas)
Centro comercial Palms to Pines Plaza West(4 millas)
Palm Desert Aquatic Center(4.1 millas)
Bermuda Dunes, CA (UDD)(6.6 millas)
Thermal, California (TRM-Aeropuerto regional Jacqueline Cochran)(19.2 millas)
Palm Springs, CA (PSP-A. Internacional de Palm Springs)(15 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
44600 Indian Wells Lane, Montelena, Indian Wells, California, Estados Unidos
Indian Wells Conference Center (0.1 millas)
Indian Wells Golf Resort (0.1 millas)
Santa Rosa and San Jacinto Mountains National Monument (1.3 millas)
San Jacinto Mountains (1.4 millas)
Spa Esmeralda (1.6 millas)
Eisenhower medical center (2.1 millas)
Reseñas de los huéspedes sobre Grand Hyatt Indian Wells Resort & Villas
8.6
Fabuloso
Basado en 1192 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Grand Hyatt Indian Wells Resort & Villas, los viajeros elogian las piscinas aptas para familias, el río lento y los toboganes, las habitaciones espaciosas y el personal generalmente amable, al tiempo que señalan costes más elevados por el estacionamiento y las tarifas del resort, las áreas de piscina concurridas y una calidad variable en la restauración.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
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Opiniones de los huéspedes
En el Grand Hyatt Indian Wells Resort & Villas, los viajeros elogian las piscinas aptas para familias, el río lento y los toboganes, las habitaciones espaciosas y el personal generalmente amable, al tiempo que señalan costes más elevados por el estacionamiento y las tarifas del resort, las áreas de piscina concurridas y una calidad variable en la restauración.
Muchos huéspedes encuentran que la propiedad está limpia y recientemente renovada, aunque se informan ocasionales deficiencias de limpieza en las habitaciones o en las áreas de la piscina, así como problemas de mantenimiento (como aire acondicionado ruidoso o poca presión en la ducha). El servicio suele ser amable y servicial, pero las demoras en el registro de entrada y la lentitud del servicio en los restaurantes o en la piscina se mencionan en las reseñas. Se espera una experiencia animada y centrada en los niños, con excelentes instalaciones acuáticas.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El complejo de piscinas con río lento, toboganes y una zona solo para adultos es un claro atractivo para las familias. Los inconvenientes incluyen tarifas adicionales de estacionamiento y resort, aglomeraciones y asientos limitados a menos que se alquilen, y ocasionales aguas demasiado cálidas o problemas de limpieza en horas punta.
Reseñas de huéspedes relacionadas
6
Margo
3 ago 2025
·
Se alojó 1 noche
The room was nice. The property was basic. The pool area was so crowded. You don’t have to be a hotel guest to use the pool. This made for a very crowded pool area and many people there just to drink.
The room was nice. The property was basic. The pool area was so crowded. You don’t have to be a hotel guest to use the pool. This made for a very crowded pool area and many people there just to drink.
10
Luciano
11 oct 2025
·
Se alojó 4 noches
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
10
Heather Dawn
24 oct 2025
·
Se alojó 3 noches
There is a parking fee of $32/night. There are also daily resort fees. I would have chosen this property regardless of the fees, but on some trips these fees would have deterred me from staying at the location.
There is a parking fee of $32/night. There are also daily resort fees. I would have chosen this property regardless of the fees, but on some trips these fees would have deterred me from staying at the location.
10
Alexandru
2 jul 2025
·
Se alojó 2 noches
Best resort for families with kids near LA . Our family has been going here and Huntington Beach but this one it is by far on top . Water slides and and lazy river are amazing and not only for kids but my self I enjoyed very much . If you need to reconnect with your kids , this is the place . On the evenings they have movies by the biggest pool , pure magic I can say . We come here at least 4 times each year . Will see you soon again .
Best resort for families with kids near LA . Our family has been going here and Huntington Beach but this one it is by far on top . Water slides and and lazy river are amazing and not only for kids but my self I enjoyed very much . If you need to reconnect with your kids , this is the place . On the evenings they have movies by the biggest pool , pure magic I can say . We come here at least 4 times each year . Will see you soon again .
8
Shannon
16 jun 2025
·
Se alojó 1 noche
The breakfast was amazing! Pools were fun but hard to get a spot unless you pay for it. A lot of the reserved spots were empty so they could have lowered the prices and might have opened up gor other's or i would have considered getting one. The 3rd floor (maybe) water pressure was beyond low. Overall it was a great fun stay and I would go back. Just maybe during th week.
The breakfast was amazing! Pools were fun but hard to get a spot unless you pay for it. A lot of the reserved spots were empty so they could have lowered the prices and might have opened up gor other's or i would have considered getting one. The 3rd floor (maybe) water pressure was beyond low. Overall it was a great fun stay and I would go back. Just maybe during th week.
8
GLORIA
22 oct 2024
·
Se alojó 1 noche
Nice outdoor landscaping. The adult pool is lovely and relaxing.
Nice outdoor landscaping. The adult pool is lovely and relaxing.
6
Stephen
6 oct 2025
·
Se alojó 2 noches
There was not a lot of open seating by the pools unless you reserved a cabana or got the pool early in the morning to reserve seats
There was not a lot of open seating by the pools unless you reserved a cabana or got the pool early in the morning to reserve seats
4
Hamza
4 jul 2025
·
Se alojó 1 noche
So many weird people there. Families over crowding all the areas. No space to move any where. There lazy river was overcrowded and overbooked. There were no more floats available. That just shows you people will book a room and their entire clan will stay there. We saw one party exit their room and there were over 7 people in there. Absolutely ridiculous. Drinks at the pool took forever and when we got them they’re over priced and tasted like battery acid. Stick to bottled drinks. Definitely not coming back here.
So many weird people there. Families over crowding all the areas. No space to move any where. There lazy river was overcrowded and overbooked. There were no more floats available. That just shows you people will book a room and their entire clan will stay there. We saw one party exit their room and there were over 7 people in there. Absolutely ridiculous. Drinks at the pool took forever and when we got them they’re over priced and tasted like battery acid. Stick to bottled drinks. Definitely not coming back here.
6
Angela
1 sept 2025
·
Se alojó 4 noches
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
8
Mira
16 jun 2025
·
Se alojó 1 noche
The volume of people at the pool proves to be a challenge in keeping up with cleanliness and also if there’s some way to have a chair system, where people would know who has left and who is there.
The volume of people at the pool proves to be a challenge in keeping up with cleanliness and also if there’s some way to have a chair system, where people would know who has left and who is there.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchas reseñas describen habitaciones limpias y jardines bien cuidados. Algunos mencionan inconsistencias como baños polvorientos o mal limpios y basura alrededor de la piscina durante las horas pico.
Reseñas de huéspedes relacionadas
10
Joanna
5 ago 2025
·
Se alojó 1 noche
The Resort is beautiful only issue the pool is very overcrowded and pool area needs to be more clean
The Resort is beautiful only issue the pool is very overcrowded and pool area needs to be more clean
6
Monica
12 sept 2025
·
Se alojó 1 noche
There were some stains around the floors I thought the place was not properly cleaned
There were some stains around the floors I thought the place was not properly cleaned
6
Nahal
4 ago 2025
·
Se alojó 2 noches
The room was not vacuumed, the bathroom was very dirty around the edges, and countertops had marks on them. The dishes at the breakfast buffet (specifically the glass cups for the yogurt) were all dirty or stained or had marks on them. The food at the breakfast buffet was horrible - one chef making scrambled eggs with a long line, food in the buffet dishes looked like sludge, and the options were sad. For the price we paid, I was quite unimpressed by the attention to detail. I also felt bad for the staff as it appeared they were understaffed everywhere. It took them almost an hour to get a toothbrush delivered to our room.
The room was not vacuumed, the bathroom was very dirty around the edges, and countertops had marks on them. The dishes at the breakfast buffet (specifically the glass cups for the yogurt) were all dirty or stained or had marks on them. The food at the breakfast buffet was horrible - one chef making scrambled eggs with a long line, food in the buffet dishes looked like sludge, and the options were sad. For the price we paid, I was quite unimpressed by the attention to detail. I also felt bad for the staff as it appeared they were understaffed everywhere. It took them almost an hour to get a toothbrush delivered to our room.
8
Melissa
11 jul 2025
·
Se alojó 2 noches
Overall a decent resort for the family. For the price we paid for a one bedroom villa we did expect the villa to be cleaner. There was dog hair all over the floors , carpet and couches. That was pretty disgusting. They are a dog friendly resort but they should let their guests know if there is rooms available that don’t accommodate pets. I have little ones so the crawling on the floor full of pet hair was disgusting. The villa had a small private spa outside that was full of leaves and other debris. Like it hadn’t been cleaned in days. And the outside patio was also pretty dirty. The pool area and kids slide area was also pretty dirty. Mud and trash everywhere. I think for the price you pay you expect a little more cleanliness. The resort definitely needs more upkeep than what they are giving it. Specially the water park and pool area. The inside was nice, the lobby and the two restaurants and snack shop were very nice. No complain. The food was great.
Overall a decent resort for the family. For the price we paid for a one bedroom villa we did expect the villa to be cleaner. There was dog hair all over the floors , carpet and couches. That was pretty disgusting. They are a dog friendly resort but they should let their guests know if there is rooms available that don’t accommodate pets. I have little ones so the crawling on the floor full of pet hair was disgusting. The villa had a small private spa outside that was full of leaves and other debris. Like it hadn’t been cleaned in days. And the outside patio was also pretty dirty. The pool area and kids slide area was also pretty dirty. Mud and trash everywhere. I think for the price you pay you expect a little more cleanliness. The resort definitely needs more upkeep than what they are giving it. Specially the water park and pool area. The inside was nice, the lobby and the two restaurants and snack shop were very nice. No complain. The food was great.
10
Joan
19 nov 2025
·
Se alojó 1 noche
Room was spotless and beautiful!! Amenities awesome and staff so professional and pleasant! We all can't wait to return soon!
Room was spotless and beautiful!! Amenities awesome and staff so professional and pleasant! We all can't wait to return soon!
10
Behdad
10 nov 2025
·
Se alojó 1 noche
This hotel is a very relaxing and beautiful place to stay. The rooms were spotless, the staff was kind and helpful, and the check-in process was quick and easy. Highly recommend!
This hotel is a very relaxing and beautiful place to stay. The rooms were spotless, the staff was kind and helpful, and the check-in process was quick and easy. Highly recommend!
6
Colleen
28 jul 2025
·
Se alojó 2 noches
It was busy. Very overstimulating to be at the pool. Our room had dust all along the coffee nook shelves. Paint was peeling in the bathroom. So many dirty room service trays in the hallways. For the money we paid didn’t seem like we got what we paid for. I definitely would make it a point to not stay here again,.
It was busy. Very overstimulating to be at the pool. Our room had dust all along the coffee nook shelves. Paint was peeling in the bathroom. So many dirty room service trays in the hallways. For the money we paid didn’t seem like we got what we paid for. I definitely would make it a point to not stay here again,.
10
Jessica
16 ago 2025
·
Se alojó 2 noches
Lovely, very helpful staff, beautiful accommodations, pool was immaculate.
Lovely, very helpful staff, beautiful accommodations, pool was immaculate.
10
SHANNA
26 ago 2025
·
Se alojó 3 noches
The property was nice and safe, easy to get car in and out, close to all shopping, and the water park was nice and clean! The staff was extremely nice and helpful as well.
The property was nice and safe, easy to get car in and out, close to all shopping, and the water park was nice and clean! The staff was extremely nice and helpful as well.
4
Leann
12 may 2025
·
Se alojó 2 noches
Not enough staff in pool area to clean up. We stayed three days and by 1pm each day there was trash and debris in the pool. It was disgusting. Staff also didn’t monitor the unused lounge chairs and therefore people couldn’t find shade when they arrived to the pools in the afternoon. Additionally, this property needs more service in pool area. We were not asked one time over our three day stay if we wanted to order food and drinks. Room was spacious, balcony and restrooms were nice. Not enough light in the room and the restroom had cracks in the plaster on the walls. Beautiful resort and great amenities. Spa service was excellent. Restaurant on site was delicious and had fabulous service.
Not enough staff in pool area to clean up. We stayed three days and by 1pm each day there was trash and debris in the pool. It was disgusting. Staff also didn’t monitor the unused lounge chairs and therefore people couldn’t find shade when they arrived to the pools in the afternoon. Additionally, this property needs more service in pool area. We were not asked one time over our three day stay if we wanted to order food and drinks. Room was spacious, balcony and restrooms were nice. Not enough light in the room and the restroom had cracks in the plaster on the walls. Beautiful resort and great amenities. Spa service was excellent. Restaurant on site was delicious and had fabulous service.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas y modernas o recién renovadas, con buenas vistas en algunas de ellas. Varios huéspedes señalan problemas como aire acondicionado ruidoso o de bajo rendimiento, iluminación tenue, poca presión en la ducha o cerraduras de puerta de baño faltantes.
Reseñas de huéspedes relacionadas
8
Jessica
14 ago 2025
·
Se alojó 3 noches
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
10
Narine
29 jun 2025
·
Se alojó 2 noches
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
6
Andrea
2 ene 2026
·
Se alojó 3 noches
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
10
Luciano
11 oct 2025
·
Se alojó 4 noches
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
Room was large, clean and modern. The resort was gorgeous, staff friendly and pool complex amazing. The water in the pools was perfect and the lazy river was a highlight. Dining options were numerous and pretty decent.
8
Kimberly
28 dic 2024
·
Se alojó 3 noches
Beautiful room - highly recommend deluxe rooms with a view of the golf course. My only complaint was that the shower head was beyond horrible. Barely had any water pressure. Other than that, very happy with the room and my stay.
Beautiful room - highly recommend deluxe rooms with a view of the golf course. My only complaint was that the shower head was beyond horrible. Barely had any water pressure. Other than that, very happy with the room and my stay.
10
Gordon
14 jul 2025
·
Se alojó 2 noches
Clean and modern hotel room, great water park.
Clean and modern hotel room, great water park.
8
carmen
11 ago 2025
·
Se alojó 4 noches
The room was amazing with a view of the golf course very clean!! Internet access a little spotty in the room The spa was closed while we were there so had to go elsewhere for our massages but overall I would return
The room was amazing with a view of the golf course very clean!! Internet access a little spotty in the room The spa was closed while we were there so had to go elsewhere for our massages but overall I would return
4
Jennifer
27 jul 2025
·
Se alojó 2 noches
The water activities and pools were great. The check-in was terrible! Took us 30 minutes to check-in because they had checked me in under someone’s else name. The rooms are gorgeous, but the AC unit in our room was extremely loud, we didn’t get good sleep because of it. Engineering was sent out to check on the AC and they said the horrible noises were “normal.” Not sure I’ll be coming back.
The water activities and pools were great. The check-in was terrible! Took us 30 minutes to check-in because they had checked me in under someone’s else name. The rooms are gorgeous, but the AC unit in our room was extremely loud, we didn’t get good sleep because of it. Engineering was sent out to check on the AC and they said the horrible noises were “normal.” Not sure I’ll be coming back.
6
Joel
20 may 2025
·
Se alojó 1 noche
Though our room was nice, we had an issue with the sliding door to the patio and air conditioning. It took two calls and 2+ hours of waiting to get it fixed. The engineering team was quick to fix once they arrived and they were apologetic and did great! I’m not sure what was going on but the entire resort was completely chaotic on Saturday. Kids running amok with little to no parent supervision, loud, people leaving their barking dogs in their rooms. $600 to stay one night, I expected it to be relaxing. Amenities were great overall, except for the overpacked pool/waterpark area…felt like a daycare nightmare. The beds and pillows were uncomfortable. And the shower head fell on both my wife and son’s heads because it wasn’t properly supported. The good: great gym and outdoor facilities, and the staff could not have been more incredible! My rating is not a reflection on them whatsoever.
Though our room was nice, we had an issue with the sliding door to the patio and air conditioning. It took two calls and 2+ hours of waiting to get it fixed. The engineering team was quick to fix once they arrived and they were apologetic and did great! I’m not sure what was going on but the entire resort was completely chaotic on Saturday. Kids running amok with little to no parent supervision, loud, people leaving their barking dogs in their rooms. $600 to stay one night, I expected it to be relaxing. Amenities were great overall, except for the overpacked pool/waterpark area…felt like a daycare nightmare. The beds and pillows were uncomfortable. And the shower head fell on both my wife and son’s heads because it wasn’t properly supported. The good: great gym and outdoor facilities, and the staff could not have been more incredible! My rating is not a reflection on them whatsoever.
10
Rina
26 sept 2025
·
Se alojó 1 noche
Great amenities like the pools, especially loved the water park. The room is spacious enough and clean. Easy to communicate with the staff through text messages, which I believe is available 24hours. Staffs are friendly and helpful. One of the best places to stay for a relaxing and peaceful vacation.
Great amenities like the pools, especially loved the water park. The room is spacious enough and clean. Easy to communicate with the staff through text messages, which I believe is available 24hours. Staffs are friendly and helpful. One of the best places to stay for a relaxing and peaceful vacation.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser elogiado por su amabilidad y disposición a ayudar en todo el resort. Sin embargo, los huéspedes mencionan demoras en el registro de entrada, una respuesta inconsistente y un servicio lento o deficiente en los restaurantes y en la piscina.
Reseñas de huéspedes relacionadas
10
Henry
13 oct 2025
·
Se alojó 1 noche
We loved the pool and our service. Our server around the pool was Monty and he did great. He treated us amazing.
We loved the pool and our service. Our server around the pool was Monty and he did great. He treated us amazing.
6
JEREMY
6 abr 2024
·
Se alojó 3 noches
Arrived at 4 pm right at check in, told room not available and would receive a text once ready. Was told at front desk, ‘they are cleaning your room now’ will give you a key to another room to change and go to water park. We changed, left our stuff in the other room and went to the pool. At the pool by 5 pm on a non weekend day, was told, ‘we have no towels’….at the pool, while we are waiting for our room. 3 hours later at 7 pm we go to the front desk as we did not receive a text until we were in line to get our regular room. We go to the room and await the luggage (which we were told we cannot carry to the room), which in our soggy bathing suits, we waited another 45 mins for our luggage to be transported 3 floors, we were happy to do but some policy prevented us from getting them. It is not too much to expect if check in at 4 which is pretty late to begin with to not have a room ready until 7 pm, no towels and another delay for luggage. I would expect more for $700/night. Rest of the stay went fine, nice water park and plenty of pools, just an unfortunate first day w 4 kids made it challenging after a long car ride to get there.
Arrived at 4 pm right at check in, told room not available and would receive a text once ready. Was told at front desk, ‘they are cleaning your room now’ will give you a key to another room to change and go to water park. We changed, left our stuff in the other room and went to the pool. At the pool by 5 pm on a non weekend day, was told, ‘we have no towels’….at the pool, while we are waiting for our room. 3 hours later at 7 pm we go to the front desk as we did not receive a text until we were in line to get our regular room. We go to the room and await the luggage (which we were told we cannot carry to the room), which in our soggy bathing suits, we waited another 45 mins for our luggage to be transported 3 floors, we were happy to do but some policy prevented us from getting them. It is not too much to expect if check in at 4 which is pretty late to begin with to not have a room ready until 7 pm, no towels and another delay for luggage. I would expect more for $700/night. Rest of the stay went fine, nice water park and plenty of pools, just an unfortunate first day w 4 kids made it challenging after a long car ride to get there.
6
Gabriela
26 dic 2025
·
Se alojó 3 noches
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
10
KERI
27 nov 2025
·
Se alojó 3 noches
Service and hotel was amazing! Beyond my expectations!
Service and hotel was amazing! Beyond my expectations!
6
Erin
30 jun 2024
·
Se alojó 1 noche
At 2pm check in the valet said they would hold our bags until we could get into the room. Bags were stickered and we were given a ticket. We returned at 5:15pm to request our bags (including my purse) and found them sitting completely unattended to the right of the front door outside by the valet stand! Unnoticed we simply took our 6 bags and walked away. We then tried to check in but were told our room was not ready even though it was over an after after “the latest our room would be ready”. Your hotel is nicely upgraded and clean but your customer service is what will keep people from returning.
At 2pm check in the valet said they would hold our bags until we could get into the room. Bags were stickered and we were given a ticket. We returned at 5:15pm to request our bags (including my purse) and found them sitting completely unattended to the right of the front door outside by the valet stand! Unnoticed we simply took our 6 bags and walked away. We then tried to check in but were told our room was not ready even though it was over an after after “the latest our room would be ready”. Your hotel is nicely upgraded and clean but your customer service is what will keep people from returning.
8
Kimberly
26 nov 2025
·
Se alojó 2 noches
Beautiful resort, friendly staff. Overall great experience. Golf course was beautiful and great condition. Just typical resort overpriced everything 🙄
Beautiful resort, friendly staff. Overall great experience. Golf course was beautiful and great condition. Just typical resort overpriced everything 🙄
6
Katherine
28 jul 2025
·
Se alojó 2 noches
Paid for a cabana at the pool. Service was horrible took hours for our waiter to get us things and would forget would not go back very disappointed.
Paid for a cabana at the pool. Service was horrible took hours for our waiter to get us things and would forget would not go back very disappointed.
10
Leonard
14 sept 2025
·
Se alojó 2 noches
Great service!
Great service!
6
Veronica
26 jun 2024
·
Se alojó 2 noches
The room wasn't cleaned well, I found a few hairs in bathtub when we first walked into the room, there was a cobweb in the corner of the room that was missed in preparing room for me and my family and missed again during room cleaning while we stayed there. Service at the restaurant was absolutely horrible, the waiter forgot parts of our order several times and once food came out forgot to give us utensils. Also, during our stay we bought the S'more pack to make with our daughters while we watched movie with them, 1st the "S'more pack" purchased from hotel was missing sticks to roast marshmallows so we were unable to do that and 2nd the movie being shown for "Movie Night" could barley be seen , it was so small on screen. Pool was the only thing great at this hotel, our girls absolutely enjoyed that.
The room wasn't cleaned well, I found a few hairs in bathtub when we first walked into the room, there was a cobweb in the corner of the room that was missed in preparing room for me and my family and missed again during room cleaning while we stayed there. Service at the restaurant was absolutely horrible, the waiter forgot parts of our order several times and once food came out forgot to give us utensils. Also, during our stay we bought the S'more pack to make with our daughters while we watched movie with them, 1st the "S'more pack" purchased from hotel was missing sticks to roast marshmallows so we were unable to do that and 2nd the movie being shown for "Movie Night" could barley be seen , it was so small on screen. Pool was the only thing great at this hotel, our girls absolutely enjoyed that.
4
Vanessa
28 sept 2025
·
Se alojó 1 noche
Our check-in process was okay. I said hello good afternoon, no response and she proceeded with asking me for first/last name. I gave her my credit card that I paid with the room in her hand and she returns it and left it on the counter( while I had my hand reaching out for it), same thing with the card for the room. Typically check in processes are much more welcoming, warm, respectful and are friendly. Despite our check in process it was great. Staff and fellow people were extremely nice.
Our check-in process was okay. I said hello good afternoon, no response and she proceeded with asking me for first/last name. I gave her my credit card that I paid with the room in her hand and she returns it and left it on the counter( while I had my hand reaching out for it), same thing with the card for the room. Typically check in processes are much more welcoming, warm, respectful and are friendly. Despite our check in process it was great. Staff and fellow people were extremely nice.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Es práctico para conducir a El Paseo, al centro de Palm Springs y a eventos locales, con servicios de transporte para torneos y festivales. Algunos huéspedes dicen que la zona no es muy transitable a pie.
Reseñas de huéspedes relacionadas
10
Sharon
29 abr 2025
·
Se alojó 4 noches
Convenient stagecoach shuttle and nice pool area with fun water slides
Convenient stagecoach shuttle and nice pool area with fun water slides
10
Narine
29 jun 2025
·
Se alojó 2 noches
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
We spent the weekend at the Grand Hyatt and had a wonderful time. Rooms were big and accommodated our family of 5 (king bed and sofa bed), and the bathroom was roomy as well. My only complaint is that there is no lock on the bathroom door. The pools were walking distance, and we enjoyed the pools, slides, and lazy River. There were tons of people but it was not overcrowded. All the staff was really nice. 10 min drive to lots of palm desert restaurants if you’re looking to go out. Definitely recommend this hotel if you’re coming to the desert.
10
Heidi
1 may 2025
·
Se alojó 3 noches
Nice, large resort with transportation to and from the Indian Wells tennis tournament in March. Perfect location for the purpose of our trip. Our room was mid century modern room with a sunken living room and patio overlooking one of the pool areas. Coffee shop was an easy way for us to get good coffee and quick breakfast every morning. Parking is an absolute rip off- only complaint. Would stay again.
Nice, large resort with transportation to and from the Indian Wells tennis tournament in March. Perfect location for the purpose of our trip. Our room was mid century modern room with a sunken living room and patio overlooking one of the pool areas. Coffee shop was an easy way for us to get good coffee and quick breakfast every morning. Parking is an absolute rip off- only complaint. Would stay again.
10
Zaira
27 jul 2025
·
Se alojó 2 noches
Love that it was family friendly and so many dining places around the area. It was really clean, rooms were nice. Traveling with two toddlers can be exhausting, but we felt right at home.
Love that it was family friendly and so many dining places around the area. It was really clean, rooms were nice. Traveling with two toddlers can be exhausting, but we felt right at home.
10
Grayson
10 mar 2025
·
Se alojó 3 noches
This is a beautiful property with the nicest staff. The pool area was fabulous, the room was large, comfortable, clean and modern and it was so convenient for the BNP tournament! Will definitely stay here again!
This is a beautiful property with the nicest staff. The pool area was fabulous, the room was large, comfortable, clean and modern and it was so convenient for the BNP tournament! Will definitely stay here again!
10
Mr
14 oct 2024
·
Se alojó 2 noches
Great location. Updated and safe.
Great location. Updated and safe.
8
Charlotte
20 dic 2024
·
Se alojó 5 noches
Beautiful property but quite isolated from anywhere else. Not walkable at all.
Beautiful property but quite isolated from anywhere else. Not walkable at all.
10
Sarah
2 jul 2025
·
Se alojó 2 noches
Great experience, lovely staff, close to great restaurants and shops.
Great experience, lovely staff, close to great restaurants and shops.
10
Ana
17 jun 2025
·
Se alojó 4 noches
The property was great for families of all ages. We had teenagers and they had an awesome time! The pool staff was very attentive, even in the 115 degree temperature. On site restaurants were delicious, and location was perfect to great restaurants at the El Paseo, and super easy to get an uber to downtown Palm Springs. Can't wait for our next stay!
The property was great for families of all ages. We had teenagers and they had an awesome time! The pool staff was very attentive, even in the 115 degree temperature. On site restaurants were delicious, and location was perfect to great restaurants at the El Paseo, and super easy to get an uber to downtown Palm Springs. Can't wait for our next stay!
10
Andrea
20 jul 2025
·
Se alojó 1 noche
Age 53 and my first time at a hotel. Front desk was so patient with me and was excited to explain everything thoroughly. Everyone you see or walk by staff, the greet you and are all so friendly and helpful. The hotel was clean. My room was not ready so I upgraded for only $45. This will be my spot every summer but for longer than a day next time. Outside restaurants very close and convenient. The water slides are faster and better than I thought. My daughter and I spent the day in the lazy river. The lighting at night was amazingly beautiful. The scenery of the mountains were gorgeous. I can’t wait until next summer. My daughter and I did not want to leave. We were sad to leave such a beautiful place.
Age 53 and my first time at a hotel. Front desk was so patient with me and was excited to explain everything thoroughly. Everyone you see or walk by staff, the greet you and are all so friendly and helpful. The hotel was clean. My room was not ready so I upgraded for only $45. This will be my spot every summer but for longer than a day next time. Outside restaurants very close and convenient. The water slides are faster and better than I thought. My daughter and I spent the day in the lazy river. The lighting at night was amazingly beautiful. The scenery of the mountains were gorgeous. I can’t wait until next summer. My daughter and I did not want to leave. We were sad to leave such a beautiful place.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La restauración en el lugar recibe comentarios mixtos: la comida en la piscina es popular, pero las opciones de desayuno y restaurante pueden ser limitadas, caras o inconsistentes en calidad. Las bebidas se describen a menudo como caras.
Reseñas de huéspedes relacionadas
4
Christina
29 jul 2025
·
Se alojó 2 noches
The pool walk out rooms are really nice but this place is way overpriced. The food everywhere we went was horrible and again, WAY overpriced. Very blah and so greasy. Tia Carmen restaurant was terrible and $1000 for 6 of us, no alcohol and the food was trash. Beware, they even charge you to cut a mini cake. They said $5, but it was $5 per person.
The pool walk out rooms are really nice but this place is way overpriced. The food everywhere we went was horrible and again, WAY overpriced. Very blah and so greasy. Tia Carmen restaurant was terrible and $1000 for 6 of us, no alcohol and the food was trash. Beware, they even charge you to cut a mini cake. They said $5, but it was $5 per person.
8
Jessica
14 ago 2025
·
Se alojó 3 noches
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
Overall a good experience, though a few things could be improved- Listing allowed me book 5 people (4 adults, 1 teen) in a room that accommodated no more than 4 & staff were unable to resolve to our satisfaction. The rooms were clean (though dated) and housekeeping was great. We had a great view of the pools from balcony, which was appreciated. Overall staff was experience was so-so. A big issue..there are no lifeguards/supervision at pools or lazy river (at least that I could see- no one was enforcing safe practices)- all become BUSY- especially with small, unsupervised children. There's outside bars and walking staff to order drinks from. Parents are drinking, many are not watching their kids. For the safety & enjoyment for all, there needs to be proper lifeguards. Our family ended up leaving the lazy river (as did most other adults and older teens) as it became too chaotic- kids jumping in/out from sides, kicking/splashing, aggressive play, throwing footballs, stacking tubes & was far too busy. We did still have some very enjoyable moments in the lazy river and adult pool. The grounds were clean and very well kept. Finally, the food from the restaurants are desperately lacking- I wouldn't even bother- there are far better local options. While it wasn't all bad, I'm not sure we'd return- for what we received, it was quite pricey. I appreciate that they are welcoming to families and all ages, but we might be looking for a more relaxing, adult driven resort.
6
Gabriela
26 dic 2025
·
Se alojó 3 noches
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
The room was nice and there was lots to do for the kids. However, we found the prices on everything to be a bit too inflated. They are charging luxury hotel prices. Our service at Carmacho was horrible - waited over an hour for food.
6
Andrea
2 ene 2026
·
Se alojó 3 noches
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
Was expecting a luxury resort, but this was just a run of the mill hotel. Amenities were just ok, lighting in room was very dim. Pools were great, but we only found one hot tub, and there were unattended children everywhere, including the hot tub. Worst of all was the parking situation - it’s not included with the hotel stay, and there aren’t in and out privileges, so there were days when we paid three times for parking - and there’s nowhere else to park. A grab and go breakfast for two (from the on-site cafe) was as much as a sit-down. Prices were outrageous for a mediocre product.
10
Shelley
6 ene 2025
·
Se alojó 7 noches
Everything was great. The only thing that could use improvement is the dining options. The pool restaurant for lunch was great. The market was good for snacks, but I feel like more options for breakfast would be an improvement. Dinner was ok, but not amazing. There are lots of great restaurants close by though.
Everything was great. The only thing that could use improvement is the dining options. The pool restaurant for lunch was great. The market was good for snacks, but I feel like more options for breakfast would be an improvement. Dinner was ok, but not amazing. There are lots of great restaurants close by though.
8
Marianna
21 jun 2025
·
Se alojó 2 noches
Everything was great. I think dining options are lacking family breakfast and lunch options. Otherwise great!
Everything was great. I think dining options are lacking family breakfast and lunch options. Otherwise great!
6
Joshua
24 oct 2025
·
Se alojó 3 noches
Hotel was nice except for parking charges .. alot of walking to find places, limited dining.. Tia Carmen breakfast was below average.. pool was nice except for the staff freaking out over the tubes being everywhere.. margaritas were amazing..
Hotel was nice except for parking charges .. alot of walking to find places, limited dining.. Tia Carmen breakfast was below average.. pool was nice except for the staff freaking out over the tubes being everywhere.. margaritas were amazing..
8
tracy
10 jul 2025
·
Se alojó 4 noches
The hotel was nice, friendly staff, clean room, impressed how clean the carpet was esp for a hotel, the bed/pillows was comfy. We had a fridge in the room and requested a microwave which was nice. 4 stars instead of 5 - The hotel must’ve had a staffing shortage - we stayed for 4 nights and opted to request housekeeping as needed and the one time we requested housekeeping to clean our room, no one showed up. The property is cash-free so to get change for tips we had to get it from the front desk which always had a line and usually only had one person, maybe two people working if you were lucky so there was always a long wait. Every time we called housekeeping or the valet or the bell desk, no one answered so we always had to call the front desk for help. Room service was ridiculously overpriced, I ordered what was supposed to be a grilled cheese with tomato bisque soup for $18, first it took almost an hour, second the grilled cheese wasn’t a grilled cheese, it was a piece of cheese between two slices of bread ran briefly through a toaster oven so the bread didn’t have a grill or toast feel to it, the cheese was barely melted, the soup was out of a can and both were close to being cold. Food choices on the property was bad so we did a lot of Door Dash or going off the property. After check out we thought we left something behind so we called to inquire, was promised a call back but never received one. B/c it was so clean n nice staff we’ll come back to give it another try.
The hotel was nice, friendly staff, clean room, impressed how clean the carpet was esp for a hotel, the bed/pillows was comfy. We had a fridge in the room and requested a microwave which was nice. 4 stars instead of 5 - The hotel must’ve had a staffing shortage - we stayed for 4 nights and opted to request housekeeping as needed and the one time we requested housekeeping to clean our room, no one showed up. The property is cash-free so to get change for tips we had to get it from the front desk which always had a line and usually only had one person, maybe two people working if you were lucky so there was always a long wait. Every time we called housekeeping or the valet or the bell desk, no one answered so we always had to call the front desk for help. Room service was ridiculously overpriced, I ordered what was supposed to be a grilled cheese with tomato bisque soup for $18, first it took almost an hour, second the grilled cheese wasn’t a grilled cheese, it was a piece of cheese between two slices of bread ran briefly through a toaster oven so the bread didn’t have a grill or toast feel to it, the cheese was barely melted, the soup was out of a can and both were close to being cold. Food choices on the property was bad so we did a lot of Door Dash or going off the property. After check out we thought we left something behind so we called to inquire, was promised a call back but never received one. B/c it was so clean n nice staff we’ll come back to give it another try.
6
Angela
1 sept 2025
·
Se alojó 4 noches
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.
10
Benjamin
8 nov 2025
·
Se alojó 2 noches
Pool area was nice. Saturday breakfast was trash.
Pool area was nice. Saturday breakfast was trash.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
CRISTEL
13 ago 2025
·
Se alojó 3 noches
Excelente estadía para ir en familia
Excelente estadía para ir en familia
10
Fernanda
9 ago 2024
·
Se alojó 1 noche
Todo increíble
Todo increíble
8
Oscar
22 nov 2023
·
Se alojó 2 noches
Buenas instalaciones muy adecuadas para viajar en familia, me encanto la piscina climatizada y con corriente de agua,tan solo podría pedir un mejor lobby para la Recepcion
Buenas instalaciones muy adecuadas para viajar en familia, me encanto la piscina climatizada y con corriente de agua,tan solo podría pedir un mejor lobby para la Recepcion
10
Melchor
hace 4 semanas
·
Se alojó 1 noche
We had an amazing stay! The check in was quick, room was very nice and clean and we loved spending the day in the pool! The food and drinks at the pool were great as well. Will definitely be coming back
We had an amazing stay! The check in was quick, room was very nice and clean and we loved spending the day in the pool! The food and drinks at the pool were great as well. Will definitely be coming back
6
Isaac
13 sept 2026
·
Se alojó 2 noches
The hotel was good for a family vacation, if you’re trying to go as a couple getaway look somewhere else. The restaurants in the hotel are not worth it, especially since its very loud and a lot of kids running around, breakfast options are basic and the food tasted aged as if the trays were sitting for a long time this included the yogurt bar having it taste very bitter as if they were adding conservatives to keep its color. DO NOT BOOK THE AMENITIES We booked the spa amenity as a couple just to find out you will be split from your partner and have a separate room per gender. Steam, jacuzzi, and sauna cannot be shared with your partner. These details of you being separated were not mentioned on the website. We were only allowed to be together in the patio with no drinks or snacks offered since we didn’t book the $450+ massage like other couples. We booked the aguachile demo thinking we were gonna taste different types of aguachiles, with other guests, when we found out we were the only ones that booked the demo, we had an aguachiles plate done for us already and having the “chef” talk us about the things he like in my home town. But not doing the plate from scratch. The food was pretty poor as if it was done by anyone, this chef does not know how to do aguachiles. The cocktails were also very strong that were not drinkable. It would have been nice if they would’ve let us choose our drinks after paying 120$ for a “aguachiles demo” Market prices are insane take your ownsnack
The hotel was good for a family vacation, if you’re trying to go as a couple getaway look somewhere else. The restaurants in the hotel are not worth it, especially since its very loud and a lot of kids running around, breakfast options are basic and the food tasted aged as if the trays were sitting for a long time this included the yogurt bar having it taste very bitter as if they were adding conservatives to keep its color. DO NOT BOOK THE AMENITIES We booked the spa amenity as a couple just to find out you will be split from your partner and have a separate room per gender. Steam, jacuzzi, and sauna cannot be shared with your partner. These details of you being separated were not mentioned on the website. We were only allowed to be together in the patio with no drinks or snacks offered since we didn’t book the $450+ massage like other couples. We booked the aguachile demo thinking we were gonna taste different types of aguachiles, with other guests, when we found out we were the only ones that booked the demo, we had an aguachiles plate done for us already and having the “chef” talk us about the things he like in my home town. But not doing the plate from scratch. The food was pretty poor as if it was done by anyone, this chef does not know how to do aguachiles. The cocktails were also very strong that were not drinkable. It would have been nice if they would’ve let us choose our drinks after paying 120$ for a “aguachiles demo” Market prices are insane take your ownsnack
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
De 16:00 a 23:59
Antes de la(s) 11:00
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-19: 378.40164646926877USD
- 2026-10-20: 436.47553765533445USD
- 2026-10-21: 429.4966672575378USD
- 2026-10-22: 420.46517582138057USD
- 2026-10-23: 452.4959427062988USD
- 2026-10-24: NO DATA
- 2026-10-25: 406.43730389266966USD
- 2026-10-26: 410.44242229400635USD
- 2026-10-27: 399.42840667541503USD
- 2026-10-28: 412.47499117553707USD
- 2026-10-29: 399.42840667541503USD
- 2026-10-30: 442.48319811874387USD
- 2026-10-31: 442.48319811874387USD
- 2026-11-01: 434.5030224127197USD
- 2026-11-02: 810.9822326156616USD
- 2026-11-03: 474.5239739434814USD
- 2026-11-04: 437.4768086863708USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 1423.7322019763183USD
- 2026-11-11: 1070.3122865838623USD
- 2026-11-12: 1537.907469105835USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 420.46517582138057USD
- 2026-11-16: 428.46536940704345USD
- 2026-11-17: 417.5518887901306USD
- 2026-11-18: 403.4334907995605USD
- 2026-11-19: 419.4538958505249USD
- 2026-11-20: 366.3863255424499USD
- 2026-11-21: NO DATA
- 2026-11-22: 734.8853600393676USD
- 2026-11-23: 856.009505024414USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: 947.1254773434448USD
- 2026-11-29: 395.21975031295773USD
- 2026-11-30: 366.3863255424499USD
- 2026-12-01: 395.32316459869384USD
- 2026-12-02: 395.1242883355713USD
- 2026-12-03: 366.3863255424499USD
- 2026-12-04: 384.40927265548703USD
- 2026-12-05: 548.6182701805114USD
- 2026-12-06: 395.1242883355713USD
- 2026-12-07: 366.3863255424499USD
- 2026-12-08: 395.1242883355713USD
- 2026-12-09: 366.3863255424499USD
- 2026-12-10: 366.3863255424499USD
- 2026-12-11: 388.4143910568237USD
- 2026-12-12: 513.2432491398621USD
- 2026-12-13: 366.3863255424499USD
- 2026-12-14: 366.3863255424499USD
- 2026-12-15: 366.3863255424499USD
- 2026-12-16: 395.1242883355713USD
- 2026-12-17: 395.1242883355713USD
- 2026-12-18: 410.44242229400635USD
- 2026-12-19: 443.66205927719113USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que reserven el tipo de habitación "Villa" tendrán que realizar el registro de entrada en Agua Serena Spa.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Está prohibido el uso de drones u otros dispositivos de vigilancia aérea en este alojamiento.
- De acuerdo con la normativa del Hyatt, el personal accede a las habitaciones de los huéspedes una vez al día como mínimo, incluso si estos solicitan no ser molestados. Se hará todo lo posible por avisar con antelación a los huéspedes registrados antes de acceder a sus habitaciones.
- Piscina disponible de 07:00 a 22:00.
- Es necesario reservar con antelación las partidas de golf. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 18 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Se recomienda acceder a este alojamiento en coche.
- Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno a la carta: entre 15.00 y 39.00 USD por persona (precio aproximado)
- Aparcamiento vigilado: 37 USD por noche (entrada y salida libre)
- Aparcamiento de vehículos grandes con asistencia: 42 USD por noche (entrada y salida libre)
- Mascotas: 175 USD por alojamiento (varía dependiendo de la duración de la estancia)
- No se cobran tasas por los animales de servicio
- Microondas en la habitación: 20 USD por noche.
- Cama adicional: 20.0 USD por día
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Pistas de tenis
Jardín
Campo de golf (cercano)
Piscina al aire libre
Piscina climatizada al aire libre
Bicycle Tour Information
Outdoor Fireplace
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Bar en la piscina
Mesas y zona de picnic
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito