Is parking available at the hotel?

Free self-parking is available on-site, with limited spaces. Covered valet parking is also offered for a fee of MYR 30 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 78 for adults and MYR 39 for children. Children aged 5 and younger eat free breakfast.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements need to be confirmed directly with the hotel.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the hotel.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Petaling Jaya, just a 4-minute walk from 1 Utama and a 3-minute drive from KidZania. Other nearby attractions include Ikano Power Center (1.7 mi), Mid Valley Megamall (7.2 mi), and several shopping malls within a few kilometers.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available from 7:00 AM to 10:00 PM. It includes a children's pool and is operational year-round.

What are the hotel's policies regarding children?

Children are welcome at the hotel, and those aged 5 and younger can stay for free. Family-friendly amenities are available to enhance the stay for guests with children.

What are the policies for extra beds and cribs?

The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the hotel for any specific needs regarding additional sleeping arrangements.

M World Hotel Kuala Lumpur

What guests think

Across recent reviews, M World Hotel stands out for its convenient link to 1 Utama Mall and the MRT, spacious modern rooms, friendly staff, and strong gym and pool facilities, though dining quality and bathroom drainage issues draw mixed feedback.

Service is generally warm and helpful, though guests report occasional check-in delays, patchy responses and missed room servicing. Some reviews noticed an unpleasant sewer smell along the covered walkway, and travel into central KL can take 30–40 minutes. Overall, expect a convenient, modern stay with solid amenities in Petaling Jaya.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the well-equipped gym and attractive pool. Parking is available, though validation can be inconvenient, and the rooftop bar is not always open.

Related guest reviews

8

Jonathan

Mar 11, 2025

·

Stayed 11 nights

Conference rooms were as cold as 14C. Rooftop restaurant/bar was closed the entire 11 days of my stay. Pool bar often had no cold beer at all, and when it was stocked the choice was between two average international brands. Room was great but air conditioner made a constant dripping noise - I slept with a pillow over my head every night.

10

Kam Fook Lester

Aug 2, 2025

·

Stayed 2 nights

Great location with many options within 1 - 2 train stations away other than the excellent 1 Utama Shopping Mall. Hotel pool and gym are one of the best. Staff are friendly too.

10

Carol

Oct 11, 2025

·

Stayed 13 nights

Hotel location is good as it is near to the mrt. The room is very spacious. Love the gym facilities. Would be good if the hotel introduce environment friendly concept such as not changing the towels everyday.

10

Clara

Oct 2, 2025

·

Stayed 17 nights

This is a 5star hotel with all facilities. The gym is excellent and the pool is fantastic. Dining options offer a buffet breakfast, buffet lunch and buffet dinner with lots of variety. Seniors 60+ gets 50% off which is a real treat! There is a covered linked bridge from the hotel to one of the largest mall which is in the area. It’s very convenient with a 5-7 minutes walk. The mall has 40+ restaurants and also a food court. Food variety is aplenty! The hotel staff from the bell boy to front desk, housekeeping and restaurant staff, their services are excellent and exceptional. They are always smiling, polite, courteous and friendly and never fail to enquire if everything is good. The hotel also provides free transportation to a few other mall locations nearby. Parking is complimentary to guests as well. All in all, I’ll give this hotel an A++. I’ll definitely book this hotel again!

10

Wei

Oct 18, 2025

·

Stayed 3 nights

Room is very spacious and clean. We especially liked the fully equipped gym, there's also a nice pool and bar area. The huge One Utama shopping centre is just a few minutes walk on an undercover passenger bridge, same as to MRT station. Complimentary parking for friends who were visiting us. Highly recommended if you want to stay in PJ.

10

Ivan

Feb 9, 2025

·

Stayed 1 night

Excellent and friendly staff, a very welcoming feeling especially with a gesture of some welcome snacks and drink in the room. Excellent buffet breakfast spread, I dare say is one of the best. The only set back will be the carpark that guest required to validate every time you leave the carpark. Suggest hotel to provide a complimentary carpark pass for the guest to use during the duration of the stay. Overall thank you for the hospitality.

10

Michelll

Dec 4, 2025

·

Stayed 2 nights

Room is good. Amenities are good. Amazing pool.

10

Sui

Dec 6, 2024

·

Stayed 2 nights

Very nice hotel, enjoyed the pool and the rooftop bar. Staff were very helpful

8

Pai Kok

Nov 17, 2025

·

Stayed 3 nights

excellent location , ample parking for hotel guests

6

alex

Jun 14, 2025

·

Stayed 3 nights

Very grand reception area makes you immediately impressed but that’s as far as it goes. Dinis room is enormous and evening meal just average. Service pretty poor standard too. Breakfast below average, stale bread, stale pastries. If you want noodles and rice with curry you’re catered for… breakfast? No thanks. Pool a bit dirty and building works happening right next to it. Bedroom basic, dirty tile grouting, old thin threadbare towels. Air conditioning in room was in need of a service, smelled stale - made my nose sore. Roof top terrace “sun deck and bar” closed indefinitely according to front desk. All in all, not a great experience.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and the hotel feels new. However, several reviews report shower drainage problems and occasional lapses such as dirty or unchanged linens, stained glassware, and worn towels.

Related guest reviews

10

Kam Hai

Jan 4, 2024

·

Stayed 1 night

Clean and comfortable bed.

8

Anne

Dec 18, 2025

·

Stayed 6 nights

Great location adjacent to Bandar Utama transport station and ginormous 1 Utama Shopping Centre. Unlimited dining options! A quick undercover walk to both but passes a poorly operating sewer of some sort. Good house keeping and bell hop but reception service was patchy. Bathroom plumbing requires maintenance. Both sink and shower areas not draining efficiently. Notwithstanding, good value for money and would return.

10

Carla

Jan 18, 2026

·

Stayed 2 nights

The room was clean, the shower and bathroom great and there was everything I needed. No complaints. Thank you for a great stay.

8

KEIICHI

Nov 23, 2025

·

Stayed 6 nights

清潔な客室

Translate

10

Koek Wai

Dec 16, 2025

·

Stayed 3 nights

Pretty good. Except the shower room the water couldnt drain, so gotta remove the cover.

2

LAI YEN

Nov 10, 2024

·

Stayed 1 night

We booked a two-bed room and was given a one-bed room, managed to change at the end but the moment we entered the room, we saw a big booger sticking next to sink in bathroom. Checked in at 2am due to flight delay, after showered lied down on bed, there’s smell on sheet clearly the house keeping didnt change it. We booked this hotel because its newly built but air conditioned was leaking the entire night. Spoke to the manager at front desk next morning he offered to change our room without offering any compensation

10

Nigel

Nov 19, 2025

·

Stayed 8 nights

The room was spotless the staff were very good very very good for the price good value close to the MRT and a large shopping mall just a short walk away

6

Kim Joo

Oct 22, 2025

·

Stayed 3 nights

Spacious and clean

6

alex

Jun 14, 2025

·

Stayed 3 nights

Very grand reception area makes you immediately impressed but that’s as far as it goes. Dinis room is enormous and evening meal just average. Service pretty poor standard too. Breakfast below average, stale bread, stale pastries. If you want noodles and rice with curry you’re catered for… breakfast? No thanks. Pool a bit dirty and building works happening right next to it. Bedroom basic, dirty tile grouting, old thin threadbare towels. Air conditioning in room was in need of a service, smelled stale - made my nose sore. Roof top terrace “sun deck and bar” closed indefinitely according to front desk. All in all, not a great experience.

6

Hsin Chieh

Dec 18, 2025

·

Stayed 2 nights

Room is big and clean. We had a problem with the shower. Water does not drain properly in the shower and accumulates. The water overflows into the toilet area. We asked for the issue to be fixed and were told that the issue has been fixed. However, the issue was not fixed. We were offered to change room very late at night and we do not want to change room in the middle of the night. Overall it is not a pleasant experience… imagine having water up to you ankle while showering. Yuck.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern and comfortable, with some offering nice views and plentiful outlets. Some guests mention occasional AC odour and, in certain rooms, noise from nearby trains.

Related guest reviews

10

Ket Yue

Oct 18, 2025

·

Stayed 4 nights

Spacious and comfortable room. Walkable to Bandar Utama Metro station and one Utama shopping centre. Polite staff.

10

FENG

Jun 17, 2025

·

Stayed 4 nights

The location is good for people travel to Puchong and PJ. The lobby is bright and shinny and the room is comfortable.

10

Koh

Jan 29, 2026

·

Stayed 2 nights

Very New. Just a few years old Hotel

8

Meggie

Jan 2, 2024

·

Stayed 3 nights

Overall nice hotel. Really good size and decent equipment gym. Beautiful pool. Convenient location. The only complaint is the smell in my room. It has got the leftover lingering cigarette smell.

10

MIN

Mar 25, 2024

·

Stayed 7 nights

Room is spacious. Tall ceiling and has the feel of home. The skydeck has a fantastic view and the pool looks excellent too.

8

Yu-Pin

Nov 11, 2025

·

Stayed 4 nights

modern room with plenty of USB & universal power sockets.

8

Lau

Sep 28, 2024

·

Stayed 2 nights

Friendly staff, hotel is clean n looks well take n care. Room/aircon do have a smell of mould when u turn on, though, it goes away after 10mins

8

MOTOHASHI

Jun 13, 2023

·

Stayed 3 nights

1人旅行で利用しましたが、スタッフがとても親切で施設も新しく安心でした。ただ空調を切ると部屋が水臭くなる為、1晩中エアコンをつける必要があり、窓も開けられない為、慣れていない私は喉を痛めました。

Translate

10

Jimmy Ewe Kiat

Feb 26, 2026

·

Stayed 3 nights

Room was nice size and had a room with a great view. One of the evenings enjoyed good entertainment near the lobby area where there was a brother and sister performing ballads of familiar songs. Hotel is conveniently located near to 1U shopping mall and the MRT station, which provided for good connectivity and choices of activities. The hotel staff are courteous and efficient, and supervisor present during checking in was very helpful and attentive. It was a very pleasant and memorable time spent over the CNY2026 days at PJ-KL at this M-World hotel PJ

8

Yik Sin

Mar 23, 2024

·

Stayed 2 nights

I got the room where it’s facing the train rails, so it is noisy during night and early morning.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive and helpful across front desk and concierge. Still, there are reports of patchy responses, delayed room readiness, miscommunication, and missed room servicing.

Related guest reviews

2

SM Cassandra

Jun 4, 2025

·

Stayed 1 night

I have booked the largest n most expensive room, yet the services is no near the highesf. Staff are trained to say sorry n offer no solutions.. need to have alot of patience

10

June

Nov 14, 2025

·

Stayed 5 nights

The staff were so accommodating and lovely.

8

Anne

Dec 18, 2025

·

Stayed 6 nights

Great location adjacent to Bandar Utama transport station and ginormous 1 Utama Shopping Centre. Unlimited dining options! A quick undercover walk to both but passes a poorly operating sewer of some sort. Good house keeping and bell hop but reception service was patchy. Bathroom plumbing requires maintenance. Both sink and shower areas not draining efficiently. Notwithstanding, good value for money and would return.

10

Hou

Jul 14, 2025

·

Stayed 2 nights

Positives: Spacious rooms, comfortable bed with great pillow, swimming pool Improvements: Rooms were not ready and had to check in much later and rooms were not made nextday until the afternoon.

10

Hui

Jan 22, 2024

·

Stayed 4 nights

Concierge Staff especially Remy is outstanding, he had been extremely attentive, helpful, courteous, and made our stay very pleasant. We will be back!

10

Erika

Oct 16, 2025

·

Stayed 14 nights

Great service

8

LYNN

Aug 17, 2025

·

Stayed 3 nights

Stayed at this hotel last year when run by Avante. Looks exactly the same but service not as good. One day our room wasn't made up, despite a request and the room being free. The towels are worn. Buffet breakfast layout is spread across a very large noisy room, so you got your 10,000 steps in just getting tea and toast! Staff were friendly and efficient. I just feel the standard has dropped since last year . Perfectly situated for getting around with the Train station being a stones throw away and connecting bridge to 1Utama shopping mall

10

Jimmy Ewe Kiat

Feb 26, 2026

·

Stayed 3 nights

Room was nice size and had a room with a great view. One of the evenings enjoyed good entertainment near the lobby area where there was a brother and sister performing ballads of familiar songs. Hotel is conveniently located near to 1U shopping mall and the MRT station, which provided for good connectivity and choices of activities. The hotel staff are courteous and efficient, and supervisor present during checking in was very helpful and attentive. It was a very pleasant and memorable time spent over the CNY2026 days at PJ-KL at this M-World hotel PJ

10

Hui

Jan 28, 2024

·

Stayed 3 nights

Excellent service, from check in to the very helpful concierge staff. Had a very pleasant stay, will be back again

8

Wai Lun Aaron

Apr 13, 2025

·

Stayed 4 nights

The reception desk is helpful but need to improve the communication between internal staffs and prevent to provide wrong information to the guest. Such as the closing time of the poolside bar, the reception mentioned it close at 0000, therefore we went there at 22:30 and order drinks. However, the bar said they closed at 23:00 and black out the whole venue sharply. Besides the communication breakdown, overall the staffs are nice as helpful

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Direct, covered access to 1 Utama Shopping Mall and the Bandar Utama MRT makes dining and transport very convenient. Some reviews noted an unpleasant sewer smell along the walkway, and trips to central KL can take 30–40 minutes.

Related guest reviews

10

Moon-Cheung

Nov 10, 2025

·

Stayed 3 nights

Location was a great. If one like to travel to central of kl there is the MRT station five minutes away and is walkable all under cover. If travel to other part of Malaysia you can get to subang airport with in 20 minutes. So convenient. Check in the staff is very helpful, concierge help to deliver your luggage to your room. The breakfast was great too.

8

Anne

Dec 18, 2025

·

Stayed 6 nights

Great location adjacent to Bandar Utama transport station and ginormous 1 Utama Shopping Centre. Unlimited dining options! A quick undercover walk to both but passes a poorly operating sewer of some sort. Good house keeping and bell hop but reception service was patchy. Bathroom plumbing requires maintenance. Both sink and shower areas not draining efficiently. Notwithstanding, good value for money and would return.

10

Ket Yue

Oct 18, 2025

·

Stayed 4 nights

Spacious and comfortable room. Walkable to Bandar Utama Metro station and one Utama shopping centre. Polite staff.

10

Janet

Jul 3, 2024

·

Stayed 3 nights

A clean good size room with comfortable beddings. I like that it's a short covered walk to 1U Mall. Would definitely advocate for the sheltered walkway to the Mall to be air-conditioned - as it was hot and humid to use the walkway in the afternoon!

8

Manabu

Aug 4, 2025

·

Stayed 12 nights

クアラルンプール中心からは少し離れているが、大型ショッピングモールや駅と直結で利便性は高い。ホテルも大きく快適。

Translate

10

Clara

Oct 2, 2025

·

Stayed 17 nights

This is a 5star hotel with all facilities. The gym is excellent and the pool is fantastic. Dining options offer a buffet breakfast, buffet lunch and buffet dinner with lots of variety. Seniors 60+ gets 50% off which is a real treat! There is a covered linked bridge from the hotel to one of the largest mall which is in the area. It’s very convenient with a 5-7 minutes walk. The mall has 40+ restaurants and also a food court. Food variety is aplenty! The hotel staff from the bell boy to front desk, housekeeping and restaurant staff, their services are excellent and exceptional. They are always smiling, polite, courteous and friendly and never fail to enquire if everything is good. The hotel also provides free transportation to a few other mall locations nearby. Parking is complimentary to guests as well. All in all, I’ll give this hotel an A++. I’ll definitely book this hotel again!

10

Wei

Oct 18, 2025

·

Stayed 3 nights

Room is very spacious and clean. We especially liked the fully equipped gym, there's also a nice pool and bar area. The huge One Utama shopping centre is just a few minutes walk on an undercover passenger bridge, same as to MRT station. Complimentary parking for friends who were visiting us. Highly recommended if you want to stay in PJ.

10

Chung po

Nov 30, 2025

·

Stayed 2 nights

The hotel is well located with connected walkway to 1 Utama mall where one can get what one needs

10

Jimmy Ewe Kiat

Feb 26, 2026

·

Stayed 3 nights

Room was nice size and had a room with a great view. One of the evenings enjoyed good entertainment near the lobby area where there was a brother and sister performing ballads of familiar songs. Hotel is conveniently located near to 1U shopping mall and the MRT station, which provided for good connectivity and choices of activities. The hotel staff are courteous and efficient, and supervisor present during checking in was very helpful and attentive. It was a very pleasant and memorable time spent over the CNY2026 days at PJ-KL at this M-World hotel PJ

8

Yew Onn

Feb 5, 2025

·

Stayed 4 nights

the walkway to OneUtama shopping mall has got an awful sewage smell for many tears. Please contact necessary authorities to act on solving this.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and taste, but several guests found it mediocre or limited and the restaurant can feel crowded or noisy. Western a la carte dishes receive mixed feedback, while room service was reported as good.

Related guest reviews

10

Takamichi

Jul 25, 2025

·

Stayed 2 nights

朝食が種類豊富でおいしい。　部屋も清潔でよかったです。ショッピングモールも隣にあって食事や買い物にも便利。日本食もたくさんありました。

Translate

10

Jingyi

Jul 21, 2025

·

Stayed 1 night

Enjoy the hotel as always. The breakfast spread was great and so was the taste.

8

Fabio

Apr 4, 2024

·

Stayed 4 nights

New and very nice hotel with a great pool (and view). Very convenient access to big shopping mall and dining (5min walk). Hotel has great sky deck with music on weekends. Breakfast was good, food at sky deck bar was mediocre. Hotel itself is very quiet.

10

Fazuly

Jan 8, 2026

·

Stayed 3 nights

Good Clean and awesome breakfast

10

Candice

Apr 6, 2025

·

Stayed 5 nights

It was such a great experience and the staff were attentive and friendly. The location is good for families and we loved the pool. The only downside was the breakfast buffet was mediocre. I would appreciation fewer options if each option was done well instead of so many things to choose from and none all that great.

10

LYNN

Aug 3, 2024

·

Stayed 7 nights

Staff were really friendly and efficient. Room was comfortable and had great amenities. Room service food was excellent and well presented. Location of the hotel is perfect. The main city centre is only half an hour on the MRT, which is just a few minutes walk from the hotel. The hotel also connects with a large shopping mall (1Utama) that has great shops and café/restaurants

10

jimmykea

Aug 30, 2025

·

Stayed 1 night

Good hotel and near shopping area. Excellent price for stay. Good breakfast spread Good welcome at the reception

6

Lars

Jan 12, 2026

·

Stayed 6 nights

Good location and friendly staff. However, the restaurant area is extremely crowded and busy. There is a lot of tables, and moving around requires bothering people eating. The food quality is not at par with the hotel standard - this goes for especially breakfast, but also the a la carte menu. (western menu). Last but not least, I got a scare from an iron that almost caught fire while heating up in my room, releasing nasty black smoke. This was taken very lightly by the staff, and got me a bit worried as I assume each room has a similar low quality iron, and as i was staying at high floor.

8

Alice

Jul 9, 2024

·

Stayed 1 night

I stayed in this hotel twice within a month, I like the front desk service. They are polite, gentle and warm. I have a good communication with one of the staff, Mr Hafeez. But the breakfast buffet has limited choice and not so tasty.

6

alex

Jun 14, 2025

·

Stayed 3 nights

Very grand reception area makes you immediately impressed but that’s as far as it goes. Dinis room is enormous and evening meal just average. Service pretty poor standard too. Breakfast below average, stale bread, stale pastries. If you want noodles and rice with curry you’re catered for… breakfast? No thanks. Pool a bit dirty and building works happening right next to it. Bedroom basic, dirty tile grouting, old thin threadbare towels. Air conditioning in room was in need of a service, smelled stale - made my nose sore. Roof top terrace “sun deck and bar” closed indefinitely according to front desk. All in all, not a great experience.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $86	12 $82	13 $85	14 $85	15 $85	16 $67	17 $80
18 $83	19 $79	20 $83	21 $83	22 $83	23 $101	24 $96
25 $79	26 $79	27 $86	28 $39	29 $80	30 $83	31 $83

Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $87	3 $84	4 $95	5 $87	6 $87	7 $95
8 $95	9 $95	10 $95	11 $86	12 $87	13 $87	14 $95
15 $98	16 $95	17 $95	18 $98	19 $87	20 $86	21 $83
22 $87	23 $86	24 $95	25 $95	26 $95	27 $64	28 $96
29 $87	30 $87

M World Hotel

About this property

Location

Room options

Premium Suite

Superior Twin Room

Executive Double Room

Deluxe Triple Room

Studio Suite

Superior Double Room

Executive Suite

Deluxe Twin Room

Deluxe Double Room

Guest reviews of M World Hotel

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about M World Hotel

Considering this hotel for your Kuala Lumpur (and vicinity) trip?

Prices for upcoming dates

Business details