The Swan Hotel and Spa
210 $
/ Nacht
Ø-Preis Oktober
Preise für The Swan Hotel and Spa
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
210 $
/ Nacht
Ø-Preis Oktober
Monatliche Durchschnittspreise
In The Swan Hotel and Spa liegt der Preis pro Nacht im günstigsten Monat (November) durchschnittlich bei 182 $ und im teuersten Monat (August) bei 248 $, basierend auf den letzten 12 Monaten.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 210 $ |
| Februar | 209 $ |
| März | 197 $ |
| April | 203 $ |
| Mai | 231 $ |
| Juni | 222 $ |
| Juli | 233 $ |
| August | 248 $ |
| September | 214 $ |
| Oktober | 210 $ |
| November | 182 $ |
| Dezember | 199 $ |
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F
M
A
M
J
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Okt · 210 $
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Am teuersten: August (ca. 248 $)
Am günstigsten: November (ca. 182 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher ist bei folgenden Freizeitmöglichkeiten auch für dich das Richtige dabei: Innenpool, Dampfbad und Fitnessmöglichkeiten. Dieses Hotel ...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher ist bei folgenden Freizeitmöglichkeiten auch für dich das Richtige dabei: Innenpool, Dampfbad und Fitnessmöglichkeiten. Dieses Hotel bietet auch kostenloses WLAN, ein Concierge-Service und ein Spielzimmer/Arcade-Spiele.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein Businesscenter, eine Gepäckaufbewahrung und eine Wäscherei. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Deinen Durst kannst du an der Bar/Lounge stillen.
Zimmer
Fühl dich in einem der 87 Zimmer wie zu Hause. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung. Die Badezimmer bieten Badewannen oder Duschen und Hausschuhe. Zur Austattung gehören Telefone ebenso wie Schreibtische und Wasserkocher.
Lage
The Swan Hotel and Spa in Ulverston ist nur eine 5-minütige Fahrt von See Windermere und Lakeland Motor Museum entfernt. Dieses Hotel mit Wellnessangebot ist 1,6 km von Lakes Aquarium und 1,6 km von Lakeside Windermere Fähranlegestelle entfernt.
In der Nähe
See Windermere(0.9 Meilen)
Lakes Aquarium(1 Meilen)
Lakeside Windermere Fähranlegestelle(1 Meilen)
Fell Foot Park(1.1 Meilen)
Lakeland Motor Museum(1.2 Meilen)
Stott Park Bobbin Mill(1.5 Meilen)
The Lakeside & Haverthwaite Railway(2.2 Meilen)
Winster Valley(2.4 Meilen)
Raw War Paintball(5.2 Meilen)
Lyth Valley(5.4 Meilen)
Eggerslack Wood(5.7 Meilen)
Blackwell, The Arts & Crafts House(6.2 Meilen)
Hill Top Farm(6.6 Meilen)
Labyrinth(7 Meilen)
Yewbarrow House Gardens(7 Meilen)
Der nächstgelegene größere Flughafen ist Flughafen Leeds Bradford (LBA)(72.8 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Chemische Reinigung
Lage
Newby Bridge, Newby Bridge, Ulverston, South Lakeland District, England, Großbritannien
See Windermere (0.9 Meilen)
Lakes Aquarium (1 Meilen)
Lakeside Windermere Fähranlegestelle (1 Meilen)
Fell Foot Park (1.1 Meilen)
Lakeland Motor Museum (1.2 Meilen)
Stott Park Bobbin Mill (1.5 Meilen)
Zimmeroptionen
13
Club-Doppel- oder -Zweibettzimmer
1 Doppelbett
Für bis zu 2 Personen
HeizungWLAN (kostenlos)Eigenes Bad
7
Basic-Zimmer
1 Französisches Doppelbett
Für bis zu 2 Personen
HeizungWLAN (kostenlos)TV
11
Deluxe-Zimmer
1 Großes Doppelbett
Für bis zu 2 Personen
KlimaanlageHeizungWLAN (kostenlos)
Gästebewertungen zu The Swan Hotel and Spa
8.3
Sehr gut
Basierend auf 702 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftsreisende
3%
Paare
54%
Familien
29%
Gruppen
10%
Alleinreisende
1%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im The Swan Hotel and Spa loben Reisende das freundliche Personal und die malerische Lage, während wiederholt Beschwerden über sehr warme Zimmer ohne funktionierende Klimaanlage, langsamen oder unorganisierten Service sowie Spa-Bereiche geäußert werden, die überfüllt oder abgenutzt wirken können.
Ausstattung
Sauberkeit
Zimmer
Service
Lage
Gastronomie
War das hilfreich?
Was Gäste sagen
Im The Swan Hotel and Spa loben Reisende das freundliche Personal und die malerische Lage, während wiederholt Beschwerden über sehr warme Zimmer ohne funktionierende Klimaanlage, langsamen oder unorganisierten Service sowie Spa-Bereiche geäußert werden, die überfüllt oder abgenutzt wirken können.
Sauberkeit und Instandhaltung sind gemischt, wobei mehrere Bewertungen Schimmel, fleckige Teppiche und veraltete Zimmer erwähnen, während andere Bereiche tadellos sauber fanden. Das gastronomische Angebot reicht von ausgezeichneten Frühstücksbuffets und schmackhaften Mahlzeiten bis hin zu hohen Preisen und langen Wartezeiten, insbesondere zu Stoßzeiten. Erwarten Sie einen Aufenthalt mit Charakter in großartiger Lage, aber mit unterschiedlichen Standards und Komfort.
Ausstattung
Sauberkeit
Zimmer
Service
Lage
Gastronomie
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die Rückmeldungen zum Spa- und Poolbereich sind gemischt: Einige Gäste haben sie genossen, während andere Bereiche als überfüllt, abgenutzt empfanden oder Saunen und Dampfbäder nicht funktionierten und der Zugang manchmal eingeschränkt oder zeitlich begrenzt war. Parken ist einfach mit ausreichend Platz und einigen Ladestationen für Elektrofahrzeuge.
Ähnliche Gästebewertungen
10
Lesley
5. Juni 2024
·
Aufenthalt für 2 Nächte
Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.
Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations.
10
Lyn
9. Apr. 2024
·
Aufenthalt für 2 Nächte
Couldn't fault a thing. Friendly staff, comfortable rooms with everything you need, hair dryer, iron (and board), tea making facilities, etc.. Restaurant and breakfast food all amazing, cater for all dietary requirements with a varied range. Great facilities, we enjoyed the pool/sauna/steam room, gym and playing pool. Can't rate the spa as unfortunately we were too late making bookings but goes to show how good it must be, snooze you lose, lol, but will definitely be booking again. Nothing was too much for the staff who were all friendly and helpful. Location/area was great, plenty of parking. Great location for visiting surrounding areas, walks attractions, etc. Highly recommend.
Couldn't fault a thing. Friendly staff, comfortable rooms with everything you need, hair dryer, iron (and board), tea making facilities, etc.. Restaurant and breakfast food all amazing, cater for all dietary requirements with a varied range. Great facilities, we enjoyed the pool/sauna/steam room, gym and playing pool. Can't rate the spa as unfortunately we were too late making bookings but goes to show how good it must be, snooze you lose, lol, but will definitely be booking again. Nothing was too much for the staff who were all friendly and helpful. Location/area was great, plenty of parking. Great location for visiting surrounding areas, walks attractions, etc. Highly recommend.
8
William
4. Juni 2023
·
Aufenthalt für 2 Nächte
An execellent hotel in a splendid location with good facilities. However, at peak times access to the spa can be restricteed due to a limitation on numbers.
An execellent hotel in a splendid location with good facilities. However, at peak times access to the spa can be restricteed due to a limitation on numbers.
10
Home
1. Juli 2023
·
Aufenthalt für 2 Nächte
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
6
Russ
14. Juni 2025
·
Aufenthalt für eine Nacht
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
8
Nicholas
17. Feb. 2025
·
Aufenthalt für eine Nacht
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
2
andrea
29. Jan. 2025
·
Aufenthalt für eine Nacht
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
8
Jane
6. Juni 2023
·
Aufenthalt für 2 Nächte
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
6
Natalie
5. März 2025
·
Aufenthalt für 3 Nächte
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
6
Kim
29. Jan. 2025
·
Aufenthalt für eine Nacht
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Sauberkeit variiert stark, wobei es zahlreiche Berichte über Schimmel, fleckige Teppiche, schmutzige Zimmer und Spa-/Umkleidebereiche gibt, aber auch Kommentare, dass das Hotel makellos sauber war. Mehrere Gäste stellten außerdem fest, dass die Unterkunft abgenutzt und renovierungsbedürftig ist.
Ähnliche Gästebewertungen
6
ladan
20. Jan. 2023
·
Aufenthalt für eine Nacht
The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost.
The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost.
4
Sam
4. Apr. 2024
·
Aufenthalt für eine Nacht
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
8
A
26. Apr. 2024
·
Aufenthalt für 2 Nächte
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
4
Sam
3. Apr. 2024
·
Aufenthalt für eine Nacht
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. A bit of a sh show. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. A bit of a sh show. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
6
Joshua
24. Feb. 2024
·
Aufenthalt für 2 Nächte
Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment.
Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment.
10
Darren
11. Mai 2025
·
Aufenthalt für 2 Nächte
It was an amazing stay the staff were just incredible outstanding in fact very friendly and helpful nothing was too much trouble, the hotel was spotless the food was great definitely a 5 stars from me
It was an amazing stay the staff were just incredible outstanding in fact very friendly and helpful nothing was too much trouble, the hotel was spotless the food was great definitely a 5 stars from me
4
Graham
1. Feb. 2025
·
Aufenthalt für 3 Nächte
We’ve been to the Swan a few times over the past few years. It’s a real shame to see such a nice hotel be neglected. It is in dire need of a refurb. Peeling wall paper in the bar area, mold on the bedrooms and restaurant, hall lights not working. We were so disappointed, especially as they market themselves as a high-end hotel
We’ve been to the Swan a few times over the past few years. It’s a real shame to see such a nice hotel be neglected. It is in dire need of a refurb. Peeling wall paper in the bar area, mold on the bedrooms and restaurant, hall lights not working. We were so disappointed, especially as they market themselves as a high-end hotel
4
Lee
4. Sept. 2024
·
Aufenthalt für eine Nacht
Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
2
andrea
29. Jan. 2025
·
Aufenthalt für eine Nacht
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
6
Kim
29. Jan. 2025
·
Aufenthalt für eine Nacht
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer erhalten gemischte Rückmeldungen: Viele erwähnen übermäßige Hitze und nicht funktionierende oder außer Betrieb genommene Klimaanlagen, gelegentliches Lärm von benachbarten Zimmern und veraltete Einrichtung. Positiv sind komfortable Betten, einige geräumige Zimmer und ein angenehmer Flussblick in bestimmten Zimmern.
Ähnliche Gästebewertungen
10
Joanne
30. Juli 2025
·
Aufenthalt für 2 Nächte
Fold away bed needs a more comfortable mattress
Fold away bed needs a more comfortable mattress
6
Victoria
29. Sept. 2024
·
Aufenthalt für 2 Nächte
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
8
David
22. Jan. 2023
·
Aufenthalt für eine Nacht
Nos From next room was bad
Nos From next room was bad
8
A
26. Apr. 2024
·
Aufenthalt für 2 Nächte
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
10
Susan
2. Mai 2025
·
Aufenthalt für eine Nacht
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
8
Louise
25. Mai 2025
·
Aufenthalt für eine Nacht
Very noisy
Very noisy
8
Simon
31. Juli 2025
·
Aufenthalt für 3 Nächte
Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.
Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.
6
Russ
14. Juni 2025
·
Aufenthalt für eine Nacht
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
10
Christopher
10. Aug. 2024
·
Aufenthalt für eine Nacht
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
6
megan
21. Juni 2025
·
Aufenthalt für eine Nacht
The room was so hot it was unsafe. The air conditioning units have been decomissioned but there is no fans or alternative options to be cool- anf the reception staff really didnt care. The rest of the hotel was lovely and food was great for breakfast.
The room was so hot it was unsafe. The air conditioning units have been decomissioned but there is no fans or alternative options to be cool- anf the reception staff really didnt care. The rest of the hotel was lovely and food was great for breakfast.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Das Personal wird häufig als freundlich beschrieben, aber der Service kann langsam, unterbesetzt oder unorganisiert sein, insbesondere zu Essenszeiten. Einige Gäste berichteten von unhilfsbereiten Antworten oder starren Richtlinien, die einen schlechten Eindruck hinterließen.
Ähnliche Gästebewertungen
10
Gary
27. Mai 2023
·
Aufenthalt für 2 Nächte
The hotel is lovely what’s the similarities are excellent more of a position is wonderful. Staff are very friendly hello service can be a little slow
The hotel is lovely what’s the similarities are excellent more of a position is wonderful. Staff are very friendly hello service can be a little slow
2
Jackie
13. Juli 2024
·
Aufenthalt für eine Nacht
The worst hotel I never stayed at! Accidentally booked for the wrong date. Contacted the hotel about 3 months in advance to try and change the booking and given an absolute flat ‘no’ despite there still being availability at the correct date. Really poor customer service.
The worst hotel I never stayed at! Accidentally booked for the wrong date. Contacted the hotel about 3 months in advance to try and change the booking and given an absolute flat ‘no’ despite there still being availability at the correct date. Really poor customer service.
6
Robert
6. Juli 2024
·
Aufenthalt für eine Nacht
Great location, decent food and good bed. Dissapointed charged an extra £65 for a dog, when selected a pet friendly room via expedia. Customer service was very poor and one staff members attitude was awful. Expected better from a hotel such as the swan. Wont stay again, very stressful experience checking in, not relaxing as it should be.
Great location, decent food and good bed. Dissapointed charged an extra £65 for a dog, when selected a pet friendly room via expedia. Customer service was very poor and one staff members attitude was awful. Expected better from a hotel such as the swan. Wont stay again, very stressful experience checking in, not relaxing as it should be.
8
Owen
25. Okt. 2024
·
Aufenthalt für eine Nacht
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
8
Nicholas
17. Feb. 2025
·
Aufenthalt für eine Nacht
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
6
Paul
5. Feb. 2025
·
Aufenthalt für 2 Nächte
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
10
Liz
13. Juni 2025
·
Aufenthalt für eine Nacht
Enjoyed my stay. Staff super friendly and accommodation was very good
Enjoyed my stay. Staff super friendly and accommodation was very good
6
Natalie
5. März 2025
·
Aufenthalt für 3 Nächte
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
6
Kim
29. Jan. 2025
·
Aufenthalt für eine Nacht
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
8
Jo
18. Juli 2024
·
Aufenthalt für eine Nacht
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Malerische Flusslage mit angenehmen Spaziergängen vor der Tür und guter Anbindung zur Erkundung der Seen. Mehrere Gäste schätzten die Lage und die Aussicht.
Ähnliche Gästebewertungen
10
Sean
12. Aug. 2024
·
Aufenthalt für eine Nacht
Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
10
Home
1. Juli 2023
·
Aufenthalt für 2 Nächte
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too!
8
Amanda
17. Juni 2024
·
Aufenthalt für 2 Nächte
Comfortable hotel in good location
Comfortable hotel in good location
10
Jim
26. Nov. 2024
·
Aufenthalt für 2 Nächte
A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
10
Christopher
10. Aug. 2024
·
Aufenthalt für eine Nacht
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
10
Margaret Jane
27. Apr. 2024
·
Aufenthalt für 2 Nächte
Lovely surroundings, nice walk to the Lakeside and regular cruise boats to Bowness
Lovely surroundings, nice walk to the Lakeside and regular cruise boats to Bowness
8
Jane
6. Juni 2023
·
Aufenthalt für 2 Nächte
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
Staff very friendly, helpful etc even though I believe the hotel was full so very busy. Service slightly extended because of this but quite understandable. Enjoyed the use of the indoor pool which was quiet. Food in the restaurant better than the pub menu, had delicious pork chop. Plenty of car parking and two electric chargers which was useful for our needs. Our grandson aged 7 loved it and said he felt really happy in this hotel, so, basically thats all that matters to us.
10
LEE
28. Nov. 2024
·
Aufenthalt für 2 Nächte
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
6
Natalie
5. März 2025
·
Aufenthalt für 3 Nächte
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
8
Jo
18. Juli 2024
·
Aufenthalt für eine Nacht
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Die Qualität des gastronomischen Angebots ist gemischt: Viele genossen schmackhafte Mahlzeiten und ausgezeichnete Frühstücksbuffets, während andere die Preise hoch fanden und lange Wartezeiten oder chaotischen Service erlebten, gelegentlich auch Probleme bei Bestellungen und der Berücksichtigung von Ernährungsbedürfnissen.
Ähnliche Gästebewertungen
4
Sam
4. Apr. 2024
·
Aufenthalt für eine Nacht
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
Stayed in a pet friendly room (109), didn’t expect it to be perfect. The room: TV was damaged / dark in the middle not working properly. Walls and skirting boards were dirty, cobwebs all around the ceiling. Bathroom floor was dirty. Furniture was in need of a decent clean where pets had clearly been on them despite this being banned on the welcome note. I understand we booked a pet friendly room but it appeared basic cleaning had not been completed. We had an adjoining door and enjoyed being part of our neighbours conversation all night. Got a knock in the morning from staff asking if we’d checked out yet?? The Swan Inn: No evening meal available for a gluten free vegetarian and a lack of menu/allergen knowledge from staff, ordered salad and chips but had a reaction to gluten. Table service poor - ignored when we first arrived and took 20+ minutes to get 2 drinks. Staff missed starters on the table next to us and gave someone an alcoholic drink when they asked for 0%. Breakfast took 45 minutes from ordering to arrive and was mostly cold. Had to wait 20 minutes again for a pot of tea, table next to us gave up waiting for their coffee. Spa - only got use of the health club and not to spa pictured when booking. Couldn’t access showers in the changing room as a maintenance guy was in them, sauna had litter in it, steam room not so steamy, swimwear dryer didn’t work. Positives - dog friendly roof over our head in a good location to see the lakes
6
Victoria
29. Sept. 2024
·
Aufenthalt für 2 Nächte
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
8
A
26. Apr. 2024
·
Aufenthalt für 2 Nächte
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful
10
Susan
2. Mai 2025
·
Aufenthalt für eine Nacht
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
6
Russ
14. Juni 2025
·
Aufenthalt für eine Nacht
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
8
Nicholas
17. Feb. 2025
·
Aufenthalt für eine Nacht
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
6
Paul
5. Feb. 2025
·
Aufenthalt für 2 Nächte
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
2
andrea
29. Jan. 2025
·
Aufenthalt für eine Nacht
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
10
LEE
28. Nov. 2024
·
Aufenthalt für 2 Nächte
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
8
Jo
18. Juli 2024
·
Aufenthalt für eine Nacht
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Steve
vor 2 Wochen
·
Aufenthalt für 2 Nächte
A very nice friendly hotel and spa,good facilities,good food in their restaurants,would go there again.
A very nice friendly hotel and spa,good facilities,good food in their restaurants,would go there again.
6
Helen
vor 3 Wochen
·
Aufenthalt für eine Nacht
Great location and lovely room. The public areas were noisy, unkept, outdated - and just didn’t flow. Finding a quiet spot for a drink was difficult but then when we found it the sofas were old, shabby and deep - and tables were so far away that you had to get up to reach them. The hotel pool was nice but the changing room floor was filthy and needed a towel to stand on as well as one to dry! Breakfast was so noisy and an assault on the senses. The music was perhaps loud to drown out the noise of the guests, but overall nothing felt relaxing. Staff were nice but not enough to make worth a return visit.
Great location and lovely room. The public areas were noisy, unkept, outdated - and just didn’t flow. Finding a quiet spot for a drink was difficult but then when we found it the sofas were old, shabby and deep - and tables were so far away that you had to get up to reach them. The hotel pool was nice but the changing room floor was filthy and needed a towel to stand on as well as one to dry! Breakfast was so noisy and an assault on the senses. The music was perhaps loud to drown out the noise of the guests, but overall nothing felt relaxing. Staff were nice but not enough to make worth a return visit.
10
Jeanne
27. Aug. 2026
·
Aufenthalt für 3 Nächte
All staff were very helpful and courteous, nothing was too much trouble. Adapted meals to suit me and my young granddaughter. The swimming pool and adjacent outdoor play area was much appreciated. The whole hotel was clean and well presented - wish more hotels could be as good. We enjoyed our stay and look forward to returning again next year.
All staff were very helpful and courteous, nothing was too much trouble. Adapted meals to suit me and my young granddaughter. The swimming pool and adjacent outdoor play area was much appreciated. The whole hotel was clean and well presented - wish more hotels could be as good. We enjoyed our stay and look forward to returning again next year.
10
Susan
24. Aug. 2026
·
Aufenthalt für eine Nacht
Amazing stay, great breakfast and lovely room overlooking the river. Plenty of tea coffee and milk.
Amazing stay, great breakfast and lovely room overlooking the river. Plenty of tea coffee and milk.
10
Molly
21. Aug. 2026
·
Aufenthalt für eine Nacht
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Richtlinien der Unterkunft
Hinweise zum Check-in
Alles, was Sie wissen müssen, um problemlos einchecken zu können.
Check-in
Check-out
Von 15:00 bis 00:00
Bis 11:00
Gut zu wissen
Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Haben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-20: 248.4217963457642USD
- 2026-10-21: 192.4832089805298USD
- 2026-10-22: 192.1486839332886USD
- 2026-10-23: 221.94760943841555USD
- 2026-10-24: NO DATA
- 2026-10-25: 230.95703088806155USD
- 2026-10-26: 265.1171610435181USD
- 2026-10-27: 274.82455124896245USD
- 2026-10-28: 236.06654228369143USD
- 2026-10-29: 295.2749073806153USD
- 2026-10-30: 220.9053219857178USD
- 2026-10-31: 258.80238011285405USD
- 2026-11-01: 186.34820658380127USD
- 2026-11-02: 159.34432362841798USD
- 2026-11-03: 159.34432362841798USD
- 2026-11-04: 173.58879325567628USD
- 2026-11-05: 160.16755521795656USD
- 2026-11-06: 225.04930280175782USD
- 2026-11-07: 258.532626703125USD
- 2026-11-08: 181.6518776244507USD
- 2026-11-09: 164.28809633752442USD
- 2026-11-10: 164.65903937921144USD
- 2026-11-11: 186.72103301965333USD
- 2026-11-12: 186.72103301965333USD
- 2026-11-13: 216.45998098150636USD
- 2026-11-14: 284.81857692456055USD
- 2026-11-15: 170.13194311810304USD
- 2026-11-16: 170.13194311810304USD
- 2026-11-17: 181.6518776244507USD
- 2026-11-18: 167.4898492963257USD
- 2026-11-19: 186.72103301965333USD
- 2026-11-20: 218.66582934936525USD
- 2026-11-21: 263.36682011535646USD
- 2026-11-22: 180.79294715460207USD
- 2026-11-23: 181.6518776244507USD
- 2026-11-24: 162.3689519268799USD
- 2026-11-25: 180.79294715460207USD
- 2026-11-26: 165.62376523583987USD
- 2026-11-27: 214.6934942288208USD
- 2026-11-28: 262.028771291687USD
- 2026-11-29: 164.28809633752442USD
- 2026-11-30: 159.7012781879883USD
- 2026-12-01: 148.08674592926027USD
- 2026-12-02: 173.58879325567628USD
- 2026-12-03: 164.28809633752442USD
- 2026-12-04: 204.90320043658448USD
- 2026-12-05: 284.81857692456055USD
- 2026-12-06: 173.59959708947756USD
- 2026-12-07: 172.16443361395264USD
- 2026-12-08: 170.13194311810304USD
- 2026-12-09: 169.22313694641116USD
- 2026-12-10: 111.19340847885132USD
- 2026-12-11: 200.46825234381106USD
- 2026-12-12: 306.5836620357666USD
- 2026-12-13: 180.79294715460207USD
- 2026-12-14: 159.7012781879883USD
- 2026-12-15: 157.3273283300171USD
- 2026-12-16: 156.27403158233645USD
- 2026-12-17: 154.938362684021USD
- 2026-12-18: 208.2590835251465USD
- 2026-12-19: 270.435061442627USD
- 2026-12-20: 174.49521950201418USD
Die Rezeption ist täglich von 07:00 Uhr bis 22:30 Uhr besetzt. Die Rezeption ist zu bestimmten Zeiten besetzt. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher and einem Rauchmelder ausgestattet
- Haustiere sind nur in ausgewählten Zimmern erlaubt (zusätzlich anfallende Kosten sind im Gebührenabschnitt aufgeführt). Bitte wende dich für die Zuweisung eines dieser Zimmer direkt an die Unterkunft. Die entsprechenden Kontaktinformationen findest du auf der Buchungsbestätigung.
- Gebühr für Haustiere: 15 GBP pro Unterkunft, pro Nacht
- Assistenztiere sind von den Gebühren ausgenommen
- Nutzungsgebühr für das Kinderbett: 10.0 GBP pro Tag
- Nutzungsgebühr für das Zusatzbett: 35.0 GBP pro Tag
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Business-Center
Zimmerservice
Chemische Reinigung
Services
Business-Center
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
Concierge Services
Lockers Available
Aktivitäten
Pool
Garten
Radfahren
Billard
Angeln
Spielplatz
Kanufahren
Wandern
Hallenbad
Beheiztes Freibad
Live-Musik
Pool (Indoor)
Outdoor Fireplace
Gartenmöbel
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Sauna
Whirlpool/Jacuzzi
Dampfsauna
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Pool-Bar
Lunchpakete
Frühstück auf dem Zimmer
Familienzimmer
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Ladestation für Elektroautos
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN