Barrington Lodge Hotel

I was very disappointed to find that the picture they gave us of the room was not of the room we stayed in. This was particularly bad as the person sharing the room with me was autistic and so when expectations did not match reality, they had a melt down. Usually turning on the television can help distract her, but when I went to turn it on the screen was cracked and you couldn't see any picture. When I brought this to the attention of the person at the reception, instead of offering to get me a replacement, they just smiled and stated it must have been a previous guest who broke it. It felt not only was i hoodwinked by the advertised room quality by these people, but then given poor service on top of that. Avoid if you can.

Free parking down the road. Amazing room for price

Parking is £5 per night

On arrival needed ID to take a photo of and asked for £5 parking charge per night (these should be highlighted on the booking, and parking included in the price) Room was average, shower had no curtain and took a while to drain, 1 not very big towel per person. Otherwise a pleasant stay for what we needed.

After check in a was shown to my room. Outside my room was a pile of dirty bedsheets. Inside my room there was litter down both sides of the bed. The bed sheets didn’t cover the mattress , and there were hairs on the bed. The place was extremely run down and didn’t feel safe. I went straight down and told them the issues and that I would check out and find somewhere else to stay. Hotel.com tried to get me a refund but the hotel refused. My only advice is to avoid and stay somewhere else.