Holiday Inn Kenilworth - Warwick by IHG

Mycket bra service

The parking can be difficult. . Only 2 disabled parking slots. Lovely and central for the town of Kenilworth. Friendly staff.

We stayed for one night here and would stay again. The hotel is centrally located and has everything you need for a one night stay. The restaurant onsite served a mix of foods including pasta, burgers and steak and there is also a bar onsite. We had also booked breakfast, which was a buffet with something for everyone. We had a small issue with the water in our room but this was dealt with straight away and we were moved. I couldn't fault how quickly this was sorted for us. Parking was great, plenty of space too.

Public areas clean but our room had an awful smell of damp that was so bad it lingered till the next day on our clothes which were in a canvas bag on the floor of the room. the bathroom had black mould (the shower handset had obviously not been taken out of its holder to clean and was caked in it). the aircon in our room made us feel like we were on an airplane next to the engines at take off (the other party with us was in the room next door to ours) and their aircon didnt work at all - and an plug in radiator was supplied which took ages to heat the room) the Tv in the second room would not switch off and was on 24/7. We were going to eat at the hotel after arriving cold and tired from work but there was not a single person in there and no staff and no smell of cooking (this was at 7-8pm on a friday night so you would expect something to be going on) we tried asking the staff in the bar area next to the 'restaurant' but they were totally bemused by our asking if there were any dining staff available to order from and was the kitchen open. both nights of our stay we went out and brought hot food in to our rooms. The staircase was (chipped) painted concrete and just like a municiple car park. The breakfast we had was really good. All in all great location and price just a bit tatty and lacking in the important areas of room, comfort and restaurant.

rooms were not cleaned even after i complain to the staff at reception who said that they would get the rooms cleaned that was on friday 20/02/2026 then on the saturday 21/02/2026 we got back from working at race/retro show to find that the rooms still had not been clean i asked staff again and they said that when we get back from going out that the rooms will be clean we got back and the rooms hod been cleaned and the bed sheet had been changed but in one of the rooms the piilow cases was stain with blood on sunday morning when leaveing i complained to the staff name wad abdul and he said that he would get someone to call me still no contact till now 05/03/2026 i also contacted head office and got told that someone will contact me and was given a reference number from holiday inn head office which was 10587497803 which i find totaly disgusting