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ITC Mughal, A Luxury Collection Resort & Spa, Agra

92 USD

a notte

Media per settembre

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Image 1

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Camera

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Camera

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Vista dalla camera

ITC Mughal, A Luxury Collection Resort & Spa, Agra - Reception

Prezzi per ITC Mughal, A Luxury Collection Resort & Spa, Agra

Seleziona le date per controllare prezzi e disponibilità

92 USD

a notte

Media per settembre

Prezzi medi mensili

Presso ITC Mughal, A Luxury Collection Resort & Spa, Agra, il prezzo per notte è in media di 85 USD nel mese più economico (giugno) e di 246 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso ITC Mughal, A Luxury Collection Resort & Spa, Agra per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	169 USD
febbraio	246 USD
marzo	163 USD
aprile	122 USD
maggio	98 USD
giugno	85 USD
luglio	100 USD
agosto	104 USD
settembre	92 USD
ottobre	156 USD
novembre	217 USD
dicembre	189 USD

Prezzo più alto: febbraio (circa 246 USD)

Prezzo più basso: giugno (circa 85 USD)

Informazioni su questa struttura

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto, un centro fitn...

Servizi

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato grazie ad un'ampia gamma di servizi, che include 2 piscine all'aperto, un centro fitnesse un campo da tennis all'aperto. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, servizi di concierge e una sala giochi/videogiochi.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Stai pianificando un evento a Agra? Presso un hotel avrai a disposizione 636 metri quadrati di spazio con un centro congressi. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.

Ristorazione

Assapora le delizie di Peshawri, uno dei 3 ristoranti disponibili presso un hotel, che propone cucina indiana, o chiama il servizio in camera 24 ore su 24. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione completa è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 10:30.

Camere

Rilassati in una delle 233 camere con aria condizionata della struttura, complete di minibar e TV LCD. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.

Posizione

Scegliendo ITC Mughal, A Luxury Collection Resort & Spa, Agra per il tuo soggiorno, sarai nel cuore di Agra, a circa 5 minuti di auto da Agra Fort (Forte) e Jami Masjid. Questo hotel di lusso dista 2,9 km da Taj Mahal e 4,7 km da Sadar Bazar.

Nelle vicinanze

Moschea e Jawab(0.9 miglia)
TDI Mall(1 miglia)
Taj Mahal(1.2 miglia)
Taj Nature Walk(1.3 miglia)
Kalakriti Culture and Convention Centre(1.7 miglia)
Motilal Nehru Park(1.7 miglia)
Shah Burj(2.1 miglia)
Jahangir Mahal(2.2 miglia)
Moti Masjid(2.3 miglia)
Agra Fort (Forte)(2.3 miglia)
Agra Marble Emporium(2.3 miglia)
Agra Art Gallery(2.4 miglia)
Sadar Bazar(2.5 miglia)
Khas Mahal(2.6 miglia)
Jami Masjid(2.8 miglia)
L'aeroporto più comodo per raggiungere ITC Mughal, A Luxury Collection Resort & Spa, Agra è Agra (AGR-Kheria)(6 miglia)

Parcheggio
Ristorante
Piscina
Business center
Servizio in camera
Parcheggio valet

Posizione

Taj Ganj, Agra, Uttar Pradesh, India

Moschea e Jawab (0.9 miglia)

TDI Mall (1 miglia)

Taj Mahal (1.2 miglia)

Taj Nature Walk (1.3 miglia)

Kalakriti Culture and Convention Centre (1.7 miglia)

Motilal Nehru Park (1.7 miglia)

Altre informazioni sulla posizione

Opzioni camera

10

Suite Royal, 1 camera da letto

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 3

753 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

8

Camera, 1 letto king, vista giardino

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

344 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

7

Camera, 2 letti singoli, vista giardino

Dettagli della camera

2 Letti Singoli

Posti letto: 3

344 ft²

Aria condizionata

Wi-Fi (gratuito)

Bagno privato

Recensioni degli ospiti su ITC Mughal, A Luxury Collection Resort & Spa, Agra

8.4

Molto buono

Sulla base di 1050 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

8%

In coppia

36%

Famiglia

35%

Gruppo

15%

In solitaria

4%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Presso l'ITC Mughal, A Luxury Collection Resort & Spa, ad Agra, i viaggiatori sottolineano la bellezza dei giardini e la posizione comoda per visitare il Taj Mahal, i trattamenti spa eccellenti e le colazioni, insieme a osservazioni ricorrenti su camere datate e manutenzione non uniforme.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Presso l'ITC Mughal, A Luxury Collection Resort & Spa, ad Agra, i viaggiatori sottolineano la bellezza dei giardini e la posizione comoda per visitare il Taj Mahal, i trattamenti spa eccellenti e le colazioni, insieme a osservazioni ricorrenti su camere datate e manutenzione non uniforme.

Diverse recensioni citano risposte lente o poco organizzate alla reception e al servizio in camera. Alcuni servizi sono risultati deludenti, tra cui un bagno turco non funzionante, una palestra datata, un servizio a bordo piscina limitato, illuminazione esterna scarsa e occasionali problemi di acqua o tecnici in camera. Il feedback sulla ristorazione è contrastante, con ottime recensioni per Peshawri contrapposte a lamentele sulla qualità del buffet, i prezzi e la regolazione delle spezie. Nel complesso, offre un soggiorno confortevole ideale per i viaggiatori che privilegiano i servizi in loco rispetto a camere all'avanguardia.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Giardini, piscine e la spa estesi sono i punti di forza per molti. Tuttavia, gli ospiti segnalano problemi come un bagno turco non funzionante, una palestra/aria condizionata datati, un servizio a bordo piscina limitato, illuminazione fioca nel cortile, occasionali interruzioni idriche e la mancanza di accesso con ascensore in alcune aree.

Recensioni degli ospiti correlate

10

Joe

27 lug 2025

·

Soggiorno di 2 notti

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

8

Bradley

16 feb 2023

·

Soggiorno di 1 notte

Well equipped gym, smart TVs, and the sound of water fountains all over the property give a very tranquil feel. I had an issue with having children running around the halls being loud, this seems to be common in Indian hotels. I did get sick from food (now on day 5) on the day I left. It had to either have been something from the breakfast buffet or “pinch of spice” restaurant across the street since those were the only places I ate. Agra is a very impoverished run down city with poor hygiene so be careful. Overall this property was much better than the nearby Radisson, which I had originally booked but abandoned because it was so noisy and actually a 2 star despite being advertised as 5 star.

Well equipped gym, smart TVs, and the sound of water fountains all over the property give a very tranquil feel. I had an issue with having children running around the halls being loud, this seems to be common in Indian hotels. I did get sick from food (now on day 5) on the day I left. It had to either have been something from the breakfast buffet or “pinch of spice” restaurant across the street since those were the only places I ate. Agra is a very impoverished run down city with poor hygiene so be careful. Overall this property was much better than the nearby Radisson, which I had originally booked but abandoned because it was so noisy and actually a 2 star despite being advertised as 5 star.

6

Abir

23 ott 2025

·

Soggiorno di 1 notte

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

10

laura

13 gen 2023

·

Soggiorno di 19.369 notti

The architecture and gardens of the hotel are beautiful. It does feel like a contemporary interpretation of the Mughal masterpieces. The staff members are extremely kind, friendly, and pleasant. Don’t rush your experience in Agra! Consider at least three nights at this hotel. This will allow you to enjoy the Taj Mahal, Fatehpur Sikri, and other sites. Importantly, it will also allow you time to enjoy the hotel: the gardens, swimming pools, beautiful halls, gym and spa, they were all very nice.

The architecture and gardens of the hotel are beautiful. It does feel like a contemporary interpretation of the Mughal masterpieces. The staff members are extremely kind, friendly, and pleasant. Don’t rush your experience in Agra! Consider at least three nights at this hotel. This will allow you to enjoy the Taj Mahal, Fatehpur Sikri, and other sites. Importantly, it will also allow you time to enjoy the hotel: the gardens, swimming pools, beautiful halls, gym and spa, they were all very nice.

10

margaret

4 giu 2025

·

Soggiorno di 1 notte

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

10

Faye

16 set 2024

·

Soggiorno di 3 notti

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

8

Simon

17 mar 2025

·

Soggiorno di 1 notte

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

8

Arunkumar

21 ago 2023

·

Soggiorno di 1 notte

Amazing architecture, swimming pools and restaurants. Gave it 4 stars as it lacks elevator, which is a must for in 21st century hotel.

Amazing architecture, swimming pools and restaurants. Gave it 4 stars as it lacks elevator, which is a must for in 21st century hotel.

10

David

18 ott 2025

·

Soggiorno di 3 notti

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

6

Anupam

1 dic 2025

·

Soggiorno di 2 notti

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

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Pulizia

Feedback contrastante: diversi ospiti hanno trovato camere e spazi comuni puliti, ma molte recensioni menzionano stanze o aree sporche, biancheria macchiata o umida, perdite, zanzare e standard di manutenzione usurati.

Recensioni degli ospiti correlate

4

Henry

8 gen 2026

·

Soggiorno di 1 notte

Room was dirty

Room was dirty

10

toru

14 giu 2023

·

Soggiorno di 1 notte

Water doesn’t flow smoothly in the shower room

Water doesn’t flow smoothly in the shower room

6

Abir

23 ott 2025

·

Soggiorno di 1 notte

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they

4

Carlos

29 dic 2024

·

Soggiorno di 1 notte

Muy mal el mantenimiento del hotel para la categoría

Muy mal el mantenimiento del hotel para la categoría

6

Heena

16 apr 2023

·

Soggiorno di 2 notti

It’s not baby friendly Rooms had water logging in washroom due to bad design of wash basin There were mosquitoes in washroom and we couldn’t spray pesticides as we have a infant with us. We also saw other rooms but either they were not appealing or had bad design. There was plumbing issue too. Overall I would not suggest to visit again and especially with infant.

It’s not baby friendly Rooms had water logging in washroom due to bad design of wash basin There were mosquitoes in washroom and we couldn’t spray pesticides as we have a infant with us. We also saw other rooms but either they were not appealing or had bad design. There was plumbing issue too. Overall I would not suggest to visit again and especially with infant.

2

laura

21 mag 2024

·

Soggiorno di 2 notti

This hotel was very dated dirty, furniture is broken, plugs broken, stained bedding, bathroom fittings hanging off the walls, smells carpets sticky, no WiFi. Food was unbeatable very hard to complain, took hours for the manager to do anything after constantly complaining eventually the manager agreed and refunded all costs, I am still waiting for the refund to be paid into my account From Expedia, there is no knowledge Of this, I need somebody to contact me ASAP

This hotel was very dated dirty, furniture is broken, plugs broken, stained bedding, bathroom fittings hanging off the walls, smells carpets sticky, no WiFi. Food was unbeatable very hard to complain, took hours for the manager to do anything after constantly complaining eventually the manager agreed and refunded all costs, I am still waiting for the refund to be paid into my account From Expedia, there is no knowledge Of this, I need somebody to contact me ASAP

2

marcia

25 feb 2025

·

Soggiorno di 1 notte

Hotel extremamente sujo e mal conservado, quarto com cheiro tão forte q ardia os olhos… restaurante do café da manhã tinha vomito no chão, surreal de sujo! Em Agra fique no Oberoy ou só vá de passagem

Hotel extremamente sujo e mal conservado, quarto com cheiro tão forte q ardia os olhos… restaurante do café da manhã tinha vomito no chão, surreal de sujo! Em Agra fique no Oberoy ou só vá de passagem

8

Stein

26 set 2024

·

Soggiorno di 1 notte

Friendly staff Nice pool Good location Dirty around the pool But Nice Clean water

Friendly staff Nice pool Good location Dirty around the pool But Nice Clean water

6

Kunal

13 mar 2025

·

Soggiorno di 1 notte

In general a great property I booked two rooms for a family trip In one room, the tv didn’t work. In the second, the cups were dirty as was the tea kettle. When we called the front desk they hung up. This was only resolved by going to the front desk and asking for a manager Food from another room sat in the hallway all night In general a poor experience

In general a great property I booked two rooms for a family trip In one room, the tv didn’t work. In the second, the cups were dirty as was the tea kettle. When we called the front desk they hung up. This was only resolved by going to the front desk and asking for a manager Food from another room sat in the hallway all night In general a poor experience

8

Devesh

10 set 2025

·

Soggiorno di 1 notte

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

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Camere

Molti descrivono le camere come vecchie o stanche, con bagni datati, poche prese di corrente e occasionali problemi con l'aria condizionata/TV/Wi-Fi; alcuni notano rumore dal corridoio. Altri le hanno trovate spaziose o confortevoli, soprattutto le suite di categoria superiore.

Recensioni degli ospiti correlate

8

Loelia

20 mar 2025

·

Soggiorno di 1 notte

Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.

Convenient for visiting the Taj Mahal. Lovely gardens but hotel in need of some refurbishment, as bedrooms and bathrooms a little tired.

6

Beatriz

6 apr 2025

·

Soggiorno di 1 notte

This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!

This hotel was probably great 20 or 30 years ago. Now it’s old and outdated. We stood behind another gust for 10 minutes before anyone acknowledged us. The bell noys and porters were very nice and helpful. The Indian restaurant a wonderful experience and the pool is nice, but closes at 8, so we didn’t have time to enjoy it. Perhaps, this is the best hotel in Agra but needs an update, urgently!

6

Monica

14 apr 2025

·

Soggiorno di 1 notte

The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.

The entrance is grand but the rooms are sub par. the breakfast not as good as I hoped. It is basic compared to other hotels I have stayed at in india.

8

Ramirito

9 dic 2024

·

Soggiorno di 2 notti

Nice place . Room was a bit Smaller than expected for the price . Staff were extremely nice and polite

Nice place . Room was a bit Smaller than expected for the price . Staff were extremely nice and polite

8

Vijay

15 ago 2025

·

Soggiorno di 1 notte

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

6

PRAMOD

12 ott 2023

·

Soggiorno di 2 notti

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

6

Stephen

2 apr 2024

·

Soggiorno di 2 notti

We stayed two nights at this hotel and were expecting a 5 star hotel as indicated via the Expedia booking site. Our first impressions were good up to checkin however our room was tired and needed an update. The room above had a chair or table that was constantly moved a lot which vibrated very loudly into ours. The buffet is extensive and being over Easter there were lots of hot cross buns and other treats on offer. The head chef went out of his way to make sure my wife and daughter’s dietary needs were taken care of. One down side was the number of young children putting their hands all over the food due to a lack of parental supervision. Other staff throughout the hotel did their best to make us feel comfortable throughout our two night stay. Overall I think the 5 star rating is over inflated and I would be pushing to give it a 4.

We stayed two nights at this hotel and were expecting a 5 star hotel as indicated via the Expedia booking site. Our first impressions were good up to checkin however our room was tired and needed an update. The room above had a chair or table that was constantly moved a lot which vibrated very loudly into ours. The buffet is extensive and being over Easter there were lots of hot cross buns and other treats on offer. The head chef went out of his way to make sure my wife and daughter’s dietary needs were taken care of. One down side was the number of young children putting their hands all over the food due to a lack of parental supervision. Other staff throughout the hotel did their best to make us feel comfortable throughout our two night stay. Overall I think the 5 star rating is over inflated and I would be pushing to give it a 4.

6

Silke

18 apr 2023

·

The rooms are in need of a major overhaul. Common areas have been updated but rooms are very old. Very limited powerpoints, bathroom only with shower in bathtub and poor lighting. Gym equipment outdated.

The rooms are in need of a major overhaul. Common areas have been updated but rooms are very old. Very limited powerpoints, bathroom only with shower in bathtub and poor lighting. Gym equipment outdated.

8

Samir

11 gen 2025

·

Soggiorno di 2 notti

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

10

Stephen

27 giu 2024

·

Soggiorno di 1 notte

This is an exceptional property, in an interesting city. The hotel and its grounds are 5-star. Beautiful and from the roof ypu can see the Taj Mahal. The breakfast offering and quality is great. The local tea made with ginger delicious. The rooms are large and beds and pillows best around. Had a great night sleep. The gotel looks after everything. Truly a must stay if you come to Agra.

This is an exceptional property, in an interesting city. The hotel and its grounds are 5-star. Beautiful and from the roof ypu can see the Taj Mahal. The breakfast offering and quality is great. The local tea made with ginger delicious. The rooms are large and beds and pillows best around. Had a great night sleep. The gotel looks after everything. Truly a must stay if you come to Agra.

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Servizio

Molti ospiti lodano il personale cordiale e attento, ma segnalazioni ricorrenti riguardano una reception lenta o con personale insufficiente, un servizio in camera ritardato e una mancanza di continuità.

Recensioni degli ospiti correlate

10

Paromita

18 ago 2025

·

Soggiorno di 1 notte

Exceptional and attentive service.

Exceptional and attentive service.

4

Monica

30 lug 2025

·

Soggiorno di 1 notte

The staff appears to be tired of tourists. Service was really bad.

The staff appears to be tired of tourists. Service was really bad.

10

Nilashish

26 mar 2024

·

Soggiorno di 1 notte

This was our second time staying at the ITC Mughal and it was better than we remembered. The staff were excellent and were readily available for assistance. The rooms were spacious and clean. Special shoutout goes to the housekeeping staff, not only for making up our rooms but also setting up an extra bed in our room. Would highly recommend this property for anyone looking for a luxurious stay in Agra!

This was our second time staying at the ITC Mughal and it was better than we remembered. The staff were excellent and were readily available for assistance. The rooms were spacious and clean. Special shoutout goes to the housekeeping staff, not only for making up our rooms but also setting up an extra bed in our room. Would highly recommend this property for anyone looking for a luxurious stay in Agra!

10

margaret

4 giu 2025

·

Soggiorno di 1 notte

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

Lovely, calm peaceful hotel! I got sick with Delhi Behli at night and the whole staff helped me call a Dr. Also we had a wonderful guide from the hotel to the Taj Mahal, very knowledgable. They were so kind to us and the service was great. The lovely pool was a welcome addition!

10

Seema

21 ott 2025

·

Soggiorno di 2 notti

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

8

Patrick

10 mag 2023

·

Soggiorno di 1 notte

The hotel is very comfortable but the service really disappoints. There are not nearly enough front desk staff and the ones that I dealt with were stressed out and unhelpful. Having to wait 30 mins to check in and then dealing with a grump is an extremely poor experience. Similar experience regarding transport, the staff won't call you a taxi - your choices are to either take an overpriced hotel car for the day or walk down the long driveway and find a tuk-tuk - not great when you have luggage. Finally, I had no incidental charges on check out but the hotel held the $60 deposit for a full month (even after following up by email weeks after check out), which I find completely unacceptable. The service is nothing close to what you would expect in a 5 star hotel - you'd probably find more helpful staff in a guesthouse.

The hotel is very comfortable but the service really disappoints. There are not nearly enough front desk staff and the ones that I dealt with were stressed out and unhelpful. Having to wait 30 mins to check in and then dealing with a grump is an extremely poor experience. Similar experience regarding transport, the staff won't call you a taxi - your choices are to either take an overpriced hotel car for the day or walk down the long driveway and find a tuk-tuk - not great when you have luggage. Finally, I had no incidental charges on check out but the hotel held the $60 deposit for a full month (even after following up by email weeks after check out), which I find completely unacceptable. The service is nothing close to what you would expect in a 5 star hotel - you'd probably find more helpful staff in a guesthouse.

6

PRAMOD

12 ott 2023

·

Soggiorno di 2 notti

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

I had placed 2 service requests through phone, both of them for TV/streaming service not working. I had to personally go once to remind them that my TV was not working. Then somebody came and helped. Second time, nobody came to look at the problem even after 12 hours and we anyway were checking out after that. So, I can say don't expect good service in this hotel ! Baaad Service

8

Simon

17 mar 2025

·

Soggiorno di 1 notte

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

Was OK but not great. Felt a bit hit and miss. A/C didn’t work. Service was slow. There was no one serving by the pool. Just not 5star standard.

10

David

18 ott 2025

·

Soggiorno di 3 notti

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

6

Anupam

1 dic 2025

·

Soggiorno di 2 notti

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

ITC here at Agra seems to have fallen from grace. Probably cost pressures. Like a few years ago, I expected service, comfort, experience and cultural immersion as always. But instead my group of 7 and I faced several small annoying nitty gritties that left a bit of an unpleasant experience that you don’t expect from ITC esp at the price paid. Several things.. 1) pool steam room not working 2) room service forgetful and slow - our cups never showed up 3) Buffet quality at dinner and breakfast not 5star (Hyatt in Lko was better) 4) dark outdoors in the evening in courtyard around the pools and fountains that prevented me from talking longer walk in fresh air (I stepped in a puddle) 5) food service mediocre - wrong orders, misplaced orders, someone else’s order given, haggling for wrong drink preparation, 6) Property is great but no welcome acknowledgement or ceremony which used to be great before. Our American friends would have felt good about it but instead we were just waiting at an understaffed reception 7) cultural immersion experience.. not very cultural. Your most guests are travelers, many from outside India. They may not feel culturally immersed if you have guitar based Bollywood and western solo songs. Most luxury hotels have live Indian experiences with locally sourced ethnic artists and craftsmen. Just a suggestion..

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Posizione

Ampiamente apprezzato per la vicinanza al Taj Mahal e la facilità di visitare i luoghi di interesse; alcune camere sono situate lontano dalle strade trafficate, riducendo il rumore del traffico.

Recensioni degli ospiti correlate

10

Joe

27 lug 2025

·

Soggiorno di 2 notti

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

walk to the Taj Mahal; extensive breakfast buffet, hotel driver to Fatehpur Sikri; beautiful pools

10

David

13 mar 2025

·

Soggiorno di 2 notti

I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort.

I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort.

10

Shashank

26 apr 2024

·

Soggiorno di 1 notte

Our stay here was excellent. Right from check in to check out was smooth. Ride to Taj from here was only 10 minutes. Property is very well maintained and felt very peace here.

Our stay here was excellent. Right from check in to check out was smooth. Ride to Taj from here was only 10 minutes. Property is very well maintained and felt very peace here.

8

Narendra

23 dic 2024

·

Soggiorno di 2 notti

Very convenient and near the Taj.

Very convenient and near the Taj.

10

Donel

18 set 2024

·

Soggiorno di 1 notte

Luxurious hotel especially for the price. Good location.

Luxurious hotel especially for the price. Good location.

6

Deepak

26 set 2025

·

Soggiorno di 1 notte

OK place. Nothing exceptional. Good for a night. Close to the Taj.

OK place. Nothing exceptional. Good for a night. Close to the Taj.

10

Gurudas

19 mar 2024

·

Soggiorno di 1 notte

This is an excellent property with very nice location and easy to commute.

This is an excellent property with very nice location and easy to commute.

10

David

18 ott 2025

·

Soggiorno di 3 notti

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

8

Samir

11 gen 2025

·

Soggiorno di 2 notti

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

8

Peter

11 set 2025

·

Soggiorno di 1 notte

Luxury hotel in good location. Be prepared for restaurants and bar being very pricey.

Luxury hotel in good location. Be prepared for restaurants and bar being very pricey.

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Ristorazione

La colazione spesso riceve molti elogi e Peshawri è spesso citato, mentre diversi ospiti hanno trovato il buffet nella media o troppo costoso e hanno notato difficoltà nel regolare il livello di piccantezza.

Recensioni degli ospiti correlate

10

Didier

31 ott 2024

·

Soggiorno di 1 notte

Ideal to visit the Taj Mahal in the morning for sunrise. Arrived the evening before, nice room and we enjoyed the bar. Nice live music and good cocktails. We also tasted the restaurant and it was really good, the India restaurant, not the international cuisine one.

Ideal to visit the Taj Mahal in the morning for sunrise. Arrived the evening before, nice room and we enjoyed the bar. Nice live music and good cocktails. We also tasted the restaurant and it was really good, the India restaurant, not the international cuisine one.

10

Timothy

16 mag 2025

·

Soggiorno di 2 notti

The breakfast buffet was outstanding!

The breakfast buffet was outstanding!

4

Brian

2 ott 2023

·

Soggiorno di 2 notti

Hotel was far too loud and noisy. We had kids running up and die our corridor for what seemed like hours after 9pm. Parents nowhere to be seen. Room was ok but there was a dampness particularly on the bedsheets. The restaurant food was average but overpriced. Went to a fantastic restaurant right across the road where the food was a third of the price. To sum up not worth the money if you’re looking for a relaxing stay.

Hotel was far too loud and noisy. We had kids running up and die our corridor for what seemed like hours after 9pm. Parents nowhere to be seen. Room was ok but there was a dampness particularly on the bedsheets. The restaurant food was average but overpriced. Went to a fantastic restaurant right across the road where the food was a third of the price. To sum up not worth the money if you’re looking for a relaxing stay.

10

Faye

16 set 2024

·

Soggiorno di 3 notti

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

The service is always exceptional at this hotel. The staff are friendly and very helpful… I personally find the food options in the hotel really good too. Breakfast is tasty and don’t miss out on the Peshwari restaurant. The grounds of the hotel are always well looked after and clean. My only comment would be the gym could do with a freshen up and maybe better AC.

8

Anish

30 ott 2023

·

Soggiorno di 1 notte

Restaurant food is average

Restaurant food is average

10

Seema

21 ott 2025

·

Soggiorno di 2 notti

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

ITC Mughal was a wonderful experience. The staff was extremely efficient, the food at Taj Bano and Peshawari was excellent and there is an interesting sampling of shops within the hotel. The hotel grounds are nice for a small walk and the puppet show was adorable. I would highly recommend it.

8

Vijay

15 ago 2025

·

Soggiorno di 1 notte

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

We liked the location, and common spaces, of the facility. We found the staff professional and courteous. We equated the dinner buffet with an undergrad cafeteria from the 1990s. Not good. The rooms were so-so - clean and competent but nothing special. Overall, the property felt under-invested in the ways that one might tactically underinvest where one expects 90+% of its customers to only ever visit one time for one night.

10

David

18 ott 2025

·

Soggiorno di 3 notti

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

Fantastic hotel truly 5* Far enough away from busy road, therefore no traffic noise. Great choice of on site restaurants. Beautiful extensive gardens. The Royal Suites are amazing with little extras thrown in including two hour complimentary drinks and nibbles. All staff were so friendly. I would stay again.

8

Samir

11 gen 2025

·

Soggiorno di 2 notti

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

Staff was very helpful. Rooms need some updating. Food was quite spicy and they had difficulty toning it down for foreigners. Ended up eating pasta or elsewhere at times. Very close to the Taj Mahal so that was nice. Could not see it well from the roof bc of the smog. More mosquitos than I had seen elsewhere.

8

Devesh

10 set 2025

·

Soggiorno di 1 notte

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

Big property in the middle of the town. Service and staff were top notch and property was spotless. There was a water outage while we were there. Food quality can be improved.

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10

Martina

13 ago 2024

·

Soggiorno di 2 notti

Tra i migliori e Varanasi, rapporto qualità prezzo ottimo. Buon cibo al ristorante, con varietà di scelta.

Tra i migliori e Varanasi, rapporto qualità prezzo ottimo. Buon cibo al ristorante, con varietà di scelta.

10

paolo miki

14 ago 2023

·

Soggiorno di 1 notte

Ottima esperienza, struttura molto bella, letti comodissimi, altissimi standard di pulizia e manutenzione. Colazione eccellente.

Ottima esperienza, struttura molto bella, letti comodissimi, altissimi standard di pulizia e manutenzione. Colazione eccellente.

10

Pradeep

2 settimane fa

·

Soggiorno di 1 notte

Clean hotel, friendly staff, great breakfast

Clean hotel, friendly staff, great breakfast

10

Jose Miguel

2 settimane fa

·

Soggiorno di 2 notti

Excelente hotel, muy recomendable

Excelente hotel, muy recomendable

10

Sumit

3 settimane fa

·

Soggiorno di 1 notte

Had a wonderful experience at ITC Mughal, Agra. The property is absolutely beautiful, spacious, and maintained exceptionally well. The Mughal-inspired architecture gives the entire place a luxurious and royal feel. The cleanliness throughout the property was impressive — from the rooms to the common areas, everything was neat, hygienic, and well maintained. The rooms were comfortable, clean, and had a very relaxing ambience.

Had a wonderful experience at ITC Mughal, Agra. The property is absolutely beautiful, spacious, and maintained exceptionally well. The Mughal-inspired architecture gives the entire place a luxurious and royal feel. The cleanliness throughout the property was impressive — from the rooms to the common areas, everything was neat, hygienic, and well maintained. The rooms were comfortable, clean, and had a very relaxing ambience.

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Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Per effettuare la registrazione presso questa struttura, gli ospiti che sono cittadini indiani devono fornire un documento d'identità valido con foto rilasciato dal governo indiano; gli ospiti che non sono cittadini indiani devono presentare un passaporto e un visto validi.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

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Costo colazione completa: 1534 INR a persona (importo approssimativo).
Letto aggiuntivo: 2950.0 INR a notte

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