Homegate Studios & Suites San Antonio Medical Center

The Lobby is not at the place I booked. It was at the next door Rodeaway. The rooms condition was horrible. Dirty, worn down, stained. The TV did not work. The bathtub is is very bad condition. The beds were horrible. Matress eould sink in the middle. This by far has been the worst room ever.

Cracked hand sink, rusted shower, torn down paint, seems homeless are using the rooms as there was alot of tenting outside rooms and parking lot with alot of noise

The advertisements are lying about the pool. It seemed to be permanently closed. Breakfast is a joke and one of the employees couldn't even make coffee correctly (and I know it is something they are doing because it was fine with the other person). The rooms are clean, but dilapidated. The bathroom door wouldn't even close due to significant water damage. Housekeeping did come by every day, and the bed was comfortable enough. This hotel serves it's base function, but only just. Look elsewhere.

Property name was not marked well. We drove around several times and could not find the front office. There were abandoned cars in the parking area. Saw several unsavory characters around the Property. Overall, we did not feel safe and moved on to another well lit hotel.

The pictures are a complete. The place looks like a bunch of random motels and there’s names everywhere I had no idea where the front office was supposed to be so I couldn’t even check in. The person who picked the building phone up spoke very fast with an accent so it was very hard to understand him and I was shocked to see how sketchy the whole area looks. This place isn’t worth it at all even if it’s cheap trust me

Plenty of parking. Staff was friendly, and the AC was very cold. At one point I raised the temp so I wasn’t so cold.

Witnessed drug purchases on property. Homeless people loitering on premisis. Completely unsafe. Took family to stay somewhere else. Requesting a refund.

Very run down, the room smelled of cat. The walls and tub area were pealing. The sink in the kitchen area was unusable, it would turn off but not turn off. The pull out sofa mattress was horrible and I had to ask for seats at the front desk but they were stained and gross looking so I ended up at Walmart buying my own. The mini fridge was broken and barely hanging on for dear life. There were homeless people everywhere. Just every uncomfortable but you get what you pay for I guess.

This property does not match what was advertised on hotels.com. There was no ice machine, the pool was closed and the property is dirty and in need of repair. Very disappointing!!

Staff was not helpful finding the room. People drinking and playing loud music in the parking lot.

They wouldn't give us toilet paper place totally disgusting had cockroaches everywhere fridge didn't work both sinks leaked everywhere and didn't drain they charged us for key that stopped working that wasn't our fault all the sheets and blankets dirty and stained absolutely terrible experience

If a hotel could be a crack den this would be it. There are people walking around and looking into windows at all hours of the night. My room had so many white stains on the carpet and burn marks on the covers and sheets and even the counter. The room was a non smoking room so I smoked outside. I put my cigarette butts in one of the cups they provided with some water to make sure they were out before I placed them in the trash. Now they are keeping my deposit accusing me of smoking in the room. They even charged more than what the receipt for the deposit shows. I would hope other guests aren’t bamboozled into thinking this is a decent place. It’s not safe, the employees do not want to help. The lady working the counter during my checkout wouldn’t even take my key back and was trying to find my deposit thinking it was cash. When I told her it was on my card she let me know they were returning it and that I was good. I gave them the benefit of a doubt thinking I would be getting my deposit back. Well I was wrong. When I checked my bank I see the charge from the hotel was in fact more than the $50 deposit and when I called to inquire about it the girl who answered kept telling me on her receipt copy it was only showing $50 and that the extra charge was from my bank. I tried to explain to her that there wasn’t an extra charge just one for a different amount. She didn’t want to comprehend and just telling me that I wasn’t getting it back and it was only $50.

Where to begin?! This place is a health hazard. Dirty is an understatement. Bathtub and sink were disgusting, toilet was not working, the towels are stained, no phone in the room. Chairs and sofa beyond gross. AC not working. They tried to switch rooms anf checked like 4 and all of them were in the same condition. Last room had a blood stain on the fitted sheet. Needless to say we ran out of there.

Unhealthy environment. Dirty Beds, dirty sofa, lot of bugs and roaches. bed covers are very old and unwashed. dirty floors, u will see your foot marks when you walk.

Dirty. Smelled really bad. Property was old and not taken care of.

This place was so run down that it needs to be demolished. Nothing but crackheads around. The showers were disgusting, pubic hair all over the tub. The toilets all clogged when you flushed them. The rooms smelled. When I asked the front desk for extra linens they said they didn’t have any. The mattresses of the pull out couches were disgusting, stained, and dirty. The mini fridge was so frozen that there was a giant piece of ice blocking all the space in it and nothing could be put in it. The light fixtures next to the bed were so messed up you had to turn the light bulbs to turn them on. The tvs were messed up. Couldn’t even see what was showing on them. There was an abandoned car in front of the main lobby. Horrible stay. I don’t see how this place is still in business

Do not go here. I had to check out 15 minutes after checking in!! First the attendance gave me the wrong room number and as I was trying to get in. Someone peeked through the window very embarrassing and scary! As soon as I got in, I turned on the sink to wash my hands and it wouldn’t turn back off. There was roaches everywhere the beds, the floors, the cabinets, countertops, fridge etc. The bathtub was disgusting filled with stains. I pulled open the sheets on the bed and the beds were severely stained and it smelled. Chairs were also moldy. Just a bad experience overall. The attendant didn’t even try to convince me when I told him I was checking out. Because he knew how bad it was! I need my refund.

Room had mold on ceiling and the ac leaked all over the floor

Moldy, old, and dirty. Surprised they aren’t closed yet.

Room smelled musty. The condition of the cabinets and trim was bad. The chairs, blankets, sheets, pillows, and sofa bed mattress were terribly stained. There was dust everywhere. My youngest son kept finding trash and stuff under the beds. For a "hotel" this place could have and should have been better condition.

The property was in really rough shape despite being surrounded by some nice businesses. The entire exterior (from the parking lot to the stairs to the buildings) was borderline dilapidated. The room was not particularly clean: it smelled of smoke when I first arrived, there was some noticeable trash on the floor, the sheets and pillow cases had various unknown stains, there was chipped and peeling paint on the walls and in the shower, etc. I killed at least a half dozen of some bug that looked like a miniature roach during my 3 night stay. There was no iron or ironing board to use for my clothing on my business trip, which is usually a staple. The Continental breakfast was just some cereal, a single waffle maker with syrup, and some white bread (I didn't even see a toaster). The air conditioning worked well though, the water pressure and temperature were good, and it was generally quiet while I slept. But sleeping is about the only thing I'd recommend at this property.

Very outdated. New owner.

The advertisements are lying about the pool. It seemed to be permanently closed. Breakfast is a joke and one of the employees couldn't even make coffee correctly (and I know it is something they are doing because it was fine with the other person). The rooms are clean, but dilapidated. The bathroom door wouldn't even close due to significant water damage. Housekeeping did come by every day, and the bed was comfortable enough. This hotel serves it's base function, but only just. Look elsewhere.

If you are on a tight budget and looking for something very affordable and quick this hotel is it. It's not inviting on the exterior but the room they gave me was clean but with old furnitures. Bedroom was clean small for full size, bathroom was clean but old the kitchen area was clean but only had small fridge and microwave no stove, and living area. It's pretty spacious and tv and internet were working. I would go back, but I'm still waiting on my deposit.

Plenty of parking. Staff was friendly, and the AC was very cold. At one point I raised the temp so I wasn’t so cold.

Nothing unique about the property. Room was very smelly. It definitely needs serious upgrading. There was no remote for the TV. Furniture pieces very old and decaying. Sofa extremely old dirty large old stains on it and smelly. Could not sit on it. Just an inside shelter for the night. Understandable why price so low and affordable. It should be no more than what it is.

The door to my room did not close properly and had huge gaps where light came in. The bathroom door was tore up as well as other areas.

Staff was not helpful finding the room. People drinking and playing loud music in the parking lot.

The worst hotel ive ever stayed at we booked 2 days for my husbands birthday fathers day trip we ended a 3 day trip i had been planing for over a month the first night at 1:30 am because my 2 children could not sleep beacuse there were people fighting outside our door my youngest child was scared and crying to go home because they were banging on the walls and doors we and had to drive till 430 am to get home!!! The pictures look nothing like the building or the rooms there was a gaint hole in the shower wall dead coakroaches on the floor and the tv made loud screeching noises with lines threw out it it claims to be family friendly but this is more of a ran down crack hotel for homless drunks do not bring your family here

The room it's self was large seating area then a big room. Tiny tiny bathroom. Dirty walls holes in walls. Bedding was actually clean. And comfortable. What made all that worse is when we got up for the "breakfast" Bread for toast no butter or jelly. Cereal, bit no milk. No juice. Waffles probably would have been good but we were told there was no spray so no waffles. No muffins no donuts nothing. Breakfast starts at 6 am we got there 6:20 am So it's not like they ran out. So Never again.

If a hotel could be a crack den this would be it. There are people walking around and looking into windows at all hours of the night. My room had so many white stains on the carpet and burn marks on the covers and sheets and even the counter. The room was a non smoking room so I smoked outside. I put my cigarette butts in one of the cups they provided with some water to make sure they were out before I placed them in the trash. Now they are keeping my deposit accusing me of smoking in the room. They even charged more than what the receipt for the deposit shows. I would hope other guests aren’t bamboozled into thinking this is a decent place. It’s not safe, the employees do not want to help. The lady working the counter during my checkout wouldn’t even take my key back and was trying to find my deposit thinking it was cash. When I told her it was on my card she let me know they were returning it and that I was good. I gave them the benefit of a doubt thinking I would be getting my deposit back. Well I was wrong. When I checked my bank I see the charge from the hotel was in fact more than the $50 deposit and when I called to inquire about it the girl who answered kept telling me on her receipt copy it was only showing $50 and that the extra charge was from my bank. I tried to explain to her that there wasn’t an extra charge just one for a different amount. She didn’t want to comprehend and just telling me that I wasn’t getting it back and it was only $50.

Roach motel at its finest had to move rooms because of roach infestation and blood on walls. Property would not refund so was force to stay or be out of a place to stay. Had to keep all belongings locked in vehicle because of the roaches in fear I would bring them home. Vagrants walking about all hrs of night despite being in a nice location. The place has a 24hr drug dealer living in one of the rooms with an open sign when he is “open for business”. If this is your sort of thing then this is the place for you. Although the staff itself was great and very pleasant you can feel the frustration from them knowing this is a horrible place to stay. The pictures do not represent this property with dirty showers and patches all over walls. I do not recommend!

Booking waxnt ready waited for 45 mins to get room it waz late

Property name was not marked well. We drove around several times and could not find the front office. There were abandoned cars in the parking area. Saw several unsavory characters around the Property. Overall, we did not feel safe and moved on to another well lit hotel.

The staff was amazing and even checked me in an hour early since it was so hot outside in San Antonio, Texas. However, this day was horrible. Soon as it became night time, the roaches made their appearance and made it impossible to get any kind of rest at all

Plenty of parking. Staff was friendly, and the AC was very cold. At one point I raised the temp so I wasn’t so cold.

From the moment I arrived, the staff did not help me and the language barrier was a problem even when I told them that I did not speak English they did not bother to translate or better communicate. I was assigned the last room near a draw and it smelled like a dead animal. It was so unpleasant that I had to check out the night before. The bathroom didn't have hot water and the cold bar didn't work

I didn’t stay because the room was so dirty. Still waiting for my refund

Do not go here. I had to check out 15 minutes after checking in!! First the attendance gave me the wrong room number and as I was trying to get in. Someone peeked through the window very embarrassing and scary! As soon as I got in, I turned on the sink to wash my hands and it wouldn’t turn back off. There was roaches everywhere the beds, the floors, the cabinets, countertops, fridge etc. The bathtub was disgusting filled with stains. I pulled open the sheets on the bed and the beds were severely stained and it smelled. Chairs were also moldy. Just a bad experience overall. The attendant didn’t even try to convince me when I told him I was checking out. Because he knew how bad it was! I need my refund.

The property was absolutely disgusting. There was mold everywhere; our room's floor would make our feet black if we walked barefoot; our sheets regularly had stains; and much more. The only good thing about this hotel was the staff. Check-in was quick and easy. The staff was respectful and kind.

Roach motel at its finest had to move rooms because of roach infestation and blood on walls. Property would not refund so was force to stay or be out of a place to stay. Had to keep all belongings locked in vehicle because of the roaches in fear I would bring them home. Vagrants walking about all hrs of night despite being in a nice location. The place has a 24hr drug dealer living in one of the rooms with an open sign when he is “open for business”. If this is your sort of thing then this is the place for you. Although the staff itself was great and very pleasant you can feel the frustration from them knowing this is a horrible place to stay. The pictures do not represent this property with dirty showers and patches all over walls. I do not recommend!

Very run down and in an unsafe area. We worried about our car being broken into. The front desk staff was professional but that was the only good thing about this place. We ended up leaving early. Do not recommend.

The property was in really rough shape despite being surrounded by some nice businesses. The entire exterior (from the parking lot to the stairs to the buildings) was borderline dilapidated. The room was not particularly clean: it smelled of smoke when I first arrived, there was some noticeable trash on the floor, the sheets and pillow cases had various unknown stains, there was chipped and peeling paint on the walls and in the shower, etc. I killed at least a half dozen of some bug that looked like a miniature roach during my 3 night stay. There was no iron or ironing board to use for my clothing on my business trip, which is usually a staple. The Continental breakfast was just some cereal, a single waffle maker with syrup, and some white bread (I didn't even see a toaster). The air conditioning worked well though, the water pressure and temperature were good, and it was generally quiet while I slept. But sleeping is about the only thing I'd recommend at this property.

The property photos on Expedia are misleading. I did not stay upon arrival. It was rundown. There were people walking around with shopping carts. A couple throwing food or something off the second floor balcony. Took me a week to contact manager to try for refund with no sucess. This was by far the worst experienceI'vehadon Expedia..

Tucked away

Property name was not marked well. We drove around several times and could not find the front office. There were abandoned cars in the parking area. Saw several unsavory characters around the Property. Overall, we did not feel safe and moved on to another well lit hotel.

The pictures are a complete. The place looks like a bunch of random motels and there’s names everywhere I had no idea where the front office was supposed to be so I couldn’t even check in. The person who picked the building phone up spoke very fast with an accent so it was very hard to understand him and I was shocked to see how sketchy the whole area looks. This place isn’t worth it at all even if it’s cheap trust me

Witnessed drug purchases on property. Homeless people loitering on premisis. Completely unsafe. Took family to stay somewhere else. Requesting a refund.

I guess for the price, i shouldn't expect much. I did want to feel safe. The door to the room had a hole that was covered up by a Christmas ornament. Not safe at all.

Peaceful

The property was in really rough shape despite being surrounded by some nice businesses. The entire exterior (from the parking lot to the stairs to the buildings) was borderline dilapidated. The room was not particularly clean: it smelled of smoke when I first arrived, there was some noticeable trash on the floor, the sheets and pillow cases had various unknown stains, there was chipped and peeling paint on the walls and in the shower, etc. I killed at least a half dozen of some bug that looked like a miniature roach during my 3 night stay. There was no iron or ironing board to use for my clothing on my business trip, which is usually a staple. The Continental breakfast was just some cereal, a single waffle maker with syrup, and some white bread (I didn't even see a toaster). The air conditioning worked well though, the water pressure and temperature were good, and it was generally quiet while I slept. But sleeping is about the only thing I'd recommend at this property.

The advertisements are lying about the pool. It seemed to be permanently closed. Breakfast is a joke and one of the employees couldn't even make coffee correctly (and I know it is something they are doing because it was fine with the other person). The rooms are clean, but dilapidated. The bathroom door wouldn't even close due to significant water damage. Housekeeping did come by every day, and the bed was comfortable enough. This hotel serves it's base function, but only just. Look elsewhere.

The room it's self was large seating area then a big room. Tiny tiny bathroom. Dirty walls holes in walls. Bedding was actually clean. And comfortable. What made all that worse is when we got up for the "breakfast" Bread for toast no butter or jelly. Cereal, bit no milk. No juice. Waffles probably would have been good but we were told there was no spray so no waffles. No muffins no donuts nothing. Breakfast starts at 6 am we got there 6:20 am So it's not like they ran out. So Never again.