Fairfield Inn and Suites by Marriott Nashville Smyrna

The shower was full of mold. Our second night, another party was given keys to our room and walked in while I was undressed. Not a single staff apologized , instead giving excuses that staff isn’t trained or the system is new. I’ve tried to contact the manager, but have been unsuccessful. The hot tub is closed and the indoor pool is colder than the ice machine.

Could have been better kept, but staff was super friendly!

Great stay. Room was clean, staff were really friendly and helpful.

Staff was courteous. Hotel could use some updating and shouldn’t advertise a hot tub that isn’t available.

Found cigarette butts in room when we pulled out the couch for grandkids-the pool was closed which was why I booked it in the 1st place! Next morning it was open & no one seem to know why it was closed. Staff was nice & room was quiet but I won’t stay there again.