Ashley Victoria

Hotel not open when we arrived and wasn't informed by either yourselves or the hotel so had o try and find other accommodation

Amazing staff and a lovely room

Had so.e car park spaces for £1]0. Very basic, needs better mattress, pillow. No matress protector. Ok for one night

Support was so lacking that the owners decided to cancel all the bookings 5 days before we arrived without bothering to tell their guests. So we turned up on Saturday to be told, sorry, the owners are having an issue so we cancelled your booking.

Unfortunately 1 star is the lowest option - the hotel may well have been fully deserving of it's 8.4 rating but it's difficult to give a rating for a hotel that closed on November 3rd, a week before my booking. Apparantly they were looking forward to seeing me when they e-mailed,the day before I was due and they sent a follow up e-mail the day after my "stay" hoping I'd enjoyed my stay. Unsurprisingly I did not enjoy my stay, nor did I enjoy having to find and pay for somewhere else to stay.