Dunmore - Scranton East 凱富飯店

Staff were great. Room is very nice. The lobby is undergoing a full remodeling for the next 2 weeks. Drywall dust everywhere. No hot breakfast. No exercise room. A heads up before booking would have been nice.

King room was tiny, as was the bathroom. Bathroom needed updates. Had a luggage rack but the room was so small there was no where to put it. Only one ice machine in the hotel and it was out of order. Overall ok but wouldn’t choose it again. Staff was nice.

no elevator

The property should let customers know in advance (before reservation) that elevators aren’t working and put that they will place you in a room on the fourth floor. And, should also inform that some areas of the property are under construction

Checkin was very easy, plenty of parking, right next to a grocery store.

Very convenient spot right off I-81 and 84, but removed enough so you don't hear the highway noise. Supermarket and Starbucks across the parking lot is a plus. Clean, friendly staff. Good value for money.

They failed to mention they were under construction...Bathroom had holes in the wall, the lobby floor was covwrws in construction paper amd loud banging

The room was dirty, mould on the wall in the bathroom, something smeared on the door frame, and the parking lot had large potholes. I was told the construction happening was to remedy the mould, but it’s unhealthy.

Very convenient, restaurants close by, easy parking all with a decent price.

Fitness center: treadmill not working - but no signage to say it was not working

Heat was not on in the room upon arrival. Thin towels. Stains on drapes. Toilet moved upon sitting. Tub had mold in creases.

I liked how clean it is

There were bloodstains on the sheets, mildew on the shower curtain, hair on the floor in the bathroom, and the towel rack had been ripped off.

The room needed some cleaning. Floors were filthy, there were marks on the walls, and the sheets were stained. Right where you put your head too. Breakfast was alright. It wasn’t anything too crazy but they had waffles, plain white bread to toast, oatmeal cream pies, and cereal. Some juice as well. Staff was very friendly and super kind though so no complaints there. Just needed some cleaning love.

Safe and very clean. Rates are so reasonable for what you get. A nice size fridge if you need it. Spotless bathroom. Comfortable and CLEAN bed.

The staff were friendly and helpful when I needed something. What I didn't like was the overall cleanliness of the room. The carpet was vacumed poorly with obvious debris on the floor. But the worst thing was all the disgusting hair from other guests. Long strands on carpet and in bath area, and behind toilet. It was obvious it has been a long time since anyone got into these areas with a sponge or whatever. The toilet was clean as was the tub. I hate to ding the ownership because everything else was fine, but I had to mention this. Would I stay again? Yes, but I would raise heck with them if the floor looked that way again.

The room is dirty and bad smell. The mattress is filthy.

Checked in at 130 am check in was easy staff was nice. Got to room and was instantly disappointed the room smelled stale no ac or air on so it was hot and muggy! Then checked the room and it was not vacuumed or mopped. There was hair on the floor in the bathroom and in the tub. There were crumbs on the carpet and near beds! We only staying to grab few hours of rest before getting back on the road. If it weren’t so late and hadn’t been driving for 8 hours would have definitely found something else for the few hours of rest I needed. There was a plus the the sheets appeared clean!

Clean and quiet

There was mold in the shower and refrigerator, stains on the bed sheets and the wall's

Sorry but the room was a tad bit small with a king bed stuffed in it. Although the bed was outstanding!! Good location also, right next to a grocery store. Plus the shower was awesome.

I did not like poor internet service.

The light over the sink did not work and looked as if the broken switch had been that way for a while. As senior citizens, though not handicapped, the mattress was far too high to climb into. Water pressure in shower very low; the tub is slippery during shower.

King room was tiny, as was the bathroom. Bathroom needed updates. Had a luggage rack but the room was so small there was no where to put it. Only one ice machine in the hotel and it was out of order. Overall ok but wouldn’t choose it again. Staff was nice.

Water presser was so low it was difficult to shower. Sink did NOT drain out well!! Took a very long time to empty!!!!

The property was clean but definitely has seen better days. My room was exceptionally small, only a twin bed. Front desk staff was a little aloof. Any conversation with a smile had to be my initiative. Breakfast was terrible, everything pre-packaged and limited and the price was much to high for a mediocre hotel. If there was a rating between POOR and AVERAGE, it would get my pick.

Rooms needs updating

Property is clean but a bit tired and could use an update . Bathtub was EXTREMELY slippery and we had to be careful

Beds were comfortable and view from window to hills nice. Ac was good and fridge large.

The room was very small and the carpet felt damp, but the bed was comfortable

Great trip easy check in responsive staff great location comfy beds.

Easy to get to, get in and out of, clean, felt safe Young lady at front desk was just wonderful, super friendly and helpful. Very sweet young lady, and beautiful reminded me of my daughter!

Staff was great and an easy check in process

Great service. Clean.

Front desk person was fabulous

Everybody!!! Be careful of this cheating place!!! I booked a non-refundable room through expedia for Aug 18. I called on Aug 14 to the hotel to ask them whether this could be changed to Aug 19 as it's non-refundable on expedia. The receiption confirmed that if I'm willing to pay the difference of $10 then they will changed for me. They sent me the email confirmation with the room change. But when I came on Aug 19, the receiption said Expedia didn't pay for 19th and refused to check me in. When I asked whether Expedia paid for Aug 18, they refused to check. I asked to talk to the manager. The manager answered the phone from receiption and told the receiption to go to back side to talk on the phone but refused to talk me. Expedia later refund me full amount but just want everybody know how worse their manager act.

After I checked in, I asked the receptionist if she could tell me which restaurants we’re in the area. I was floored when she said no. even more so when we drove out of the parking lot and passed Joeys Pizza, in a strip mall behind the hotel. Incredibly, when I went into the room, I noticed that Pizza Hut had an advertisement on the key! Queen bed was advertised on the Expedia website but we were given a full. Shower had black lines in the grout. Unfortunately, it only got worse the next morning when I saw that one of the breakfast options was Little Debbie oatmeal cakes. White bread and jelly…no peanut butter or any extras. They did have a waffle machine, but the syrup dispenser was broken. They were also two brand new machines that offered hot and cold water but the hot didn’t work. Very disappointing stay for a Wyndham hotel.

The breakfast options were very slim. But the staff was very friendly and helpful and my room was clean and the bed was very comfortable. The shower was great too!

Upon arrival, I was told my room was not available. I have still not received a reply from them after requesting a refund.

The price was good, staff was friendly, but there were technical glitches at checkin.

Convenient location

Convenient to highway

Excellent one-night stay. Single room was more than adequate for my needs; it was clean; bed was comfortable. Easy parking. Grocery store 100 yards away provided easy grocery shopping.

Super convenient location

Very convenient spot right off I-81 and 84, but removed enough so you don't hear the highway noise. Supermarket and Starbucks across the parking lot is a plus. Clean, friendly staff. Good value for money.

Walking distance to grocery store and right by gas station.

Easy checking in and out. Good location. Room is decent. Could hve been a bit better but for a night its just sufficient

clean and quiet, next to supermarket with take out meals, near expressway for quick access to city

Very convenient, restaurants close by, easy parking all with a decent price.

Convenient location, very clean and the coffee is hot! My go to when I am in the area.

We were able to book a reservation while traveling and stop here for the night. The hotel was clean and the room was perfect. We were able to enjoy the breakfast before leaving and the waffles were great!

Breakfast was lacking. Now typically variety of choices. Apples, oranges, bread slices and stale cereal (2 choices). Sheets on my bed smelled stale like they’d been there for a while.

Breakfast selection was really weak. I passed.

Personable front desk. Comfortable bed. Very disappointing breakfast. Yes we went down at end of the breakfast hour range but no milk for cereal, bread available but no bagels, muffins etc. No waffle batter left.

Breakfast is very basic.

Room was fine but dated and bath fan was super noisy. Breakfast was poor at best. Coffee was bad and no protein available. Should be advertised as a continental only. Likely won’t stay again.

Good hotel, room fine but breakfast very basic, plastic cutlery and little choice

The breakfast options were very slim. But the staff was very friendly and helpful and my room was clean and the bed was very comfortable. The shower was great too!

Breakfast was weak

Breakfast was ok, wish there were more options. Also no body wash in the room when we went.