The Malvern
237 USD
a notte
Media per ottobre
Prezzi per The Malvern
Seleziona le date per controllare prezzi e disponibilità
237 USD
a notte
Media per ottobre
Prezzi medi mensili
Presso The Malvern, il prezzo per notte è in media di 206 USD nel mese più economico (gennaio) e di 239 USD nel mese più caro (maggio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 206 USD |
| febbraio | 227 USD |
| marzo | 221 USD |
| aprile | 209 USD |
| maggio | 239 USD |
| giugno | 223 USD |
| luglio | 231 USD |
| agosto | 215 USD |
| settembre | 208 USD |
| ottobre | 237 USD |
| novembre | 222 USD |
| dicembre | 222 USD |
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ott · 237 USD
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Prezzo più alto: maggio (circa 239 USD)
Prezzo più basso: gennaio (circa 206 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, una piscina coperta e una...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, una piscina coperta e una vasca idromassaggio. In questo hotel potrai inoltre contare su il Wi-Fi gratuito e un salone di parrucchiere.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e deposito bagagli. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Scopri il ristorante di un hotel, The Malvern Restaurant, che serve il pranzo e la cena. Avrai inoltre a disposizione gli snack acquistabili al bar/caffetteria e il servizio in camera con orario limitato. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione continentale viene servita tutti i giorni gratuitamente.
Camere
Nelle 33 camere con aria condizionata della struttura ti sentirai come a casa. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni dispongono di vasca da bagno a immersione totale e set di cortesia gratuiti. I comfort includono telefoni, casseforti e scrivanie.
Posizione
Se soggiorni presso The Malvern - (Adults Only) sarai nel cuore di Malvern, a meno di un quarto d'ora a piedi da Barnards Green Cricket Club e Fabbrica Museo Morgan Motor Company. Questo hotel con spa dista 3,7 km da Malvern Theatres e 3,8 km da Great Malvern Priory.
Nelle vicinanze
Barnards Green Cricket Club(0.5 miglia)
Fabbrica Museo Morgan Motor Company(0.7 miglia)
Malvern Theatres(2.1 miglia)
Great Malvern Priory(2.1 miglia)
Centro Uffici Malvern Hills Science Park(2.1 miglia)
Malvern Museum(2.1 miglia)
St Ann's Well(2.4 miglia)
Area naturale Malvern Hills(3 miglia)
Organizzazione Non Profit Three Counties Showground(4.4 miglia)
The Knapp And Papermill Nature Reserve(5.6 miglia)
Cripplegate Park(6.3 miglia)
Worcestershire County Cricket Club(6.4 miglia)
University of Worcester(6.6 miglia)
Collina Herefordshire Beacon(6.7 miglia)
Circuito di Worcester(6.8 miglia)
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Lavanderia a secco
Posizione
Grovewood Road, Malvern, Inghilterra, Regno Unito
Barnards Green Cricket Club (0.5 miglia)
Fabbrica Museo Morgan Motor Company (0.7 miglia)
Malvern Theatres (2.1 miglia)
Great Malvern Priory (2.1 miglia)
Centro Uffici Malvern Hills Science Park (2.1 miglia)
Malvern Museum (2.1 miglia)
Opzioni camera
10
Doppia Classic
1 Letto Matrimoniale Alla Francese
Posti letto: 2
167 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
9
Camera Classic con 2 letti singoli
2 Letti Singoli
Posti letto: 2
167 ft²
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
10
Doppia Classic uso singolo
1 Letto Matrimoniale Alla Francese
Aria condizionataWi-Fi (gratuito)Vasca da bagno profonda
Recensioni degli ospiti su The Malvern
8.4
Molto buono
Sulla base di 430 recensioni verificate
Per quale tipo di viaggio viene scelta la struttura?
Lavoro
46%
In coppia
53%
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
I viaggiatori descrivono The Malvern come un hotel accogliente e incentrato sul benessere, con piscine calde e servizi rilassanti, cibo generalmente buono e un'atmosfera invitante, anche se alcuni soggiorni sono stati influenzati da un servizio lento e da una posizione poco panoramica in una zona commerciale.
Servizi
Pulizia
Camere
Servizio
Posizione
Ristorazione
Ti è stato utile?
Cosa pensano gli ospiti
I viaggiatori descrivono The Malvern come un hotel accogliente e incentrato sul benessere, con piscine calde e servizi rilassanti, cibo generalmente buono e un'atmosfera invitante, anche se alcuni soggiorni sono stati influenzati da un servizio lento e da una posizione poco panoramica in una zona commerciale.
Il personale è ampiamente elogiato per la gentilezza e la disponibilità, ma numerosi commenti evidenziano una comunicazione limitata e frustrazioni procedurali come orari di check-in rigidi e un check-in online che deve essere ripetuto all'arrivo. Le camere sono spesso confortevoli ma a volte piccole o datate, con aria condizionata intermittente e problemi di connessione, mentre il centro benessere riceve sia forti apprezzamenti che ricorrenti inconvenienti come un ascensore rotto, aree affollate o servizi temporaneamente fuori uso. Aspettatevi un soggiorno all'insegna del relax piuttosto che di panorami mozzafiato.
Servizi
Pulizia
Camere
Servizio
Posizione
Ristorazione
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
I servizi benessere e piscina sono ampiamente elogiati per il relax, con un buon bar, ma ci sono segnalazioni ricorrenti di un ascensore fuori servizio e occasionali affollamenti o problemi con alcuni servizi (ad esempio, idromassaggi per i piedi/stanza del sale) che risultano usurati o non funzionanti.
Recensioni degli ospiti correlate
8
Louisa
28 nov 2025
·
Soggiorno di 1 notte
Lovely spa break
Lovely spa break
6
Mark
22 feb 2025
·
Soggiorno di 1 notte
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
10
Meena
10 apr 2024
·
Soggiorno di 1 notte
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
8
Louise
18 apr 2023
·
Soggiorno di 1 notte
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
8
Matt
3 set 2025
·
Soggiorno di 3 notti
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
Jill
31 mag 2025
·
Soggiorno di 1 notte
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
4
Ashon
16 feb 2025
·
Soggiorno di 1 notte
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
8
IAN
31 lug 2025
·
Soggiorno di 1 notte
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
8
DAN
28 mag 2025
·
Soggiorno di 2 notti
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
8
Jim
9 mar 2024
·
Soggiorno di 1 notte
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Molti ospiti hanno trovato l'hotel e le camere pulite, ma diversi hanno riscontrato delle lacune: punti sporchi nel bagno, accappatoi/asciugamani usurati, asciugamani per i trattamenti unti e segni di usura come piastrelle incrinate o mancanti e scarichi del water deboli.
Recensioni degli ospiti correlate
10
Steven
30 dic 2025
·
Soggiorno di 2 notti
Clean room excellent staff great amenities
Clean room excellent staff great amenities
6
Mark
22 feb 2025
·
Soggiorno di 1 notte
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Rhiannon
20 ago 2024
·
Soggiorno di 1 notte
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
10
Petrina
19 feb 2023
·
Soggiorno di 1 notte
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
8
sally
16 set 2023
·
Soggiorno di 2 notti
Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
10
Gareth
15 giu 2023
·
Soggiorno di 1 notte
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
10
Stephanie
11 gen 2025
·
Soggiorno di 1 notte
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
4
Ashon
16 feb 2025
·
Soggiorno di 1 notte
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
6
Victoria
29 ago 2024
·
Soggiorno di 2 notti
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
8
DAN
28 mag 2025
·
Soggiorno di 2 notti
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
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Camere
Le camere e i letti sono spesso confortevoli, ma molte recensioni fanno notare un arredamento datato o televisori piccoli, spazi piccoli e bui, problemi con l'aria condizionata e una connessione Wi-Fi o un segnale telefonico inaffidabili.
Recensioni degli ospiti correlate
6
Emily
20 giu 2025
·
Soggiorno di 1 notte
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
6
Mark
22 feb 2025
·
Soggiorno di 1 notte
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Ian
1 ott 2025
·
Soggiorno di 2 notti
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
8
Matt
3 set 2025
·
Soggiorno di 3 notti
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
James
8 apr 2025
·
Soggiorno di 1 notte
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
6
Emma
19 mar 2025
·
Soggiorno di 1 notte
It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
4
Sebastian
7 giu 2024
·
Soggiorno di 1 notte
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
6
B
12 gen 2023
·
Soggiorno di 2 notti
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
8
DAN
28 mag 2025
·
Soggiorno di 2 notti
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
10
Kirsty
31 gen 2025
·
Soggiorno di 2 notti
Lovely stay. Comfortable beds. Lovely atmosphere.
Lovely stay. Comfortable beds. Lovely atmosphere.
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Servizio
Il personale è frequentemente elogiato per la sua cordialità e disponibilità; tuttavia, diverse recensioni menzionano difficoltà di comunicazione (ad esempio, nella prenotazione dei trattamenti o nel raggiungere l'hotel) e irritazioni procedurali come la ripetizione del check-in online o orari di check-in rigidi, insieme a un servizio lento per bevande o pasti.
Recensioni degli ospiti correlate
10
Steven
30 dic 2025
·
Soggiorno di 2 notti
Clean room excellent staff great amenities
Clean room excellent staff great amenities
6
Emily
20 giu 2025
·
Soggiorno di 1 notte
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
10
Mrs Susan
11 giu 2024
·
Soggiorno di 2 notti
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
8
Ian
1 ott 2025
·
Soggiorno di 2 notti
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
8
Rhiannon
20 ago 2024
·
Soggiorno di 1 notte
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
10
James
8 apr 2025
·
Soggiorno di 1 notte
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
10
Karen
15 apr 2025
·
Soggiorno di 1 notte
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
6
Stephen
27 ago 2025
·
Soggiorno di 1 notte
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
10
Paul
29 apr 2023
·
Soggiorno di 1 notte
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
10
Sally
28 dic 2025
·
Soggiorno di 2 notti
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
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Posizione
Situato in una zona commerciale/industriale leggera di fronte a un Aldi e vicino a un Premier Inn; non offre panorami piacevoli e non si trova vicino alle Malvern Hills, anche se i taxi raggiungono la città rapidamente ed è comodo per la fiera.
Recensioni degli ospiti correlate
10
Ian
19 mar 2024
·
Soggiorno di 1 notte
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
6
Mark
22 feb 2025
·
Soggiorno di 1 notte
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
6
Stephen
27 ago 2025
·
Soggiorno di 1 notte
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
4
Sebastian
7 giu 2024
·
Soggiorno di 1 notte
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
4
Ashon
16 feb 2025
·
Soggiorno di 1 notte
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
8
Shaun
13 mag 2024
·
Soggiorno di 1 notte
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
10
Paul
29 apr 2023
·
Soggiorno di 1 notte
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
6
B
12 gen 2023
·
Soggiorno di 2 notti
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
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Ristorazione
Colazione e cena sono spesso apprezzate, con diversi che ne lodano la qualità, ma gli ospiti segnalano anche un servizio lento e occasionali incoerenze nella colazione o una limitata disponibilità di rifornimenti a buffet.
Recensioni degli ospiti correlate
8
Paul Lloyd
17 mar 2025
·
Soggiorno di 2 notti
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
6
Mark
22 feb 2025
·
Soggiorno di 1 notte
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Matt
3 set 2025
·
Soggiorno di 3 notti
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
James
8 apr 2025
·
Soggiorno di 1 notte
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
6
Stephen
27 ago 2025
·
Soggiorno di 1 notte
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
10
Ellie
23 mar 2025
·
Soggiorno di 1 notte
My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
10
Paul
29 apr 2023
·
Soggiorno di 1 notte
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
8
IAN
31 lug 2025
·
Soggiorno di 1 notte
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
10
Gillian
1 mag 2025
·
Soggiorno di 2 notti
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
8
Laurie
25 apr 2025
·
Soggiorno di 1 notte
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
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8
Mariya
settimana scorsa
·
Soggiorno di 2 notti
Lovely spa, but housekeeping needs improvement Overall, we had a lovely stay and really enjoyed the spa facilities. The hotel has a lot going for it and we had a relaxing time. Unfortunately, the biggest disappointment was the cleanliness. The room was not cleaned to the standard I would expect from a hotel and spa of this level, and the rooms themselves are starting to look quite tired and would benefit from refurbishment. It is a shame because with better attention to housekeeping and some investment in the bedrooms, this could be an excellent place to stay. We still enjoyed our visit, but the cleanliness really needs addressing.
Lovely spa, but housekeeping needs improvement Overall, we had a lovely stay and really enjoyed the spa facilities. The hotel has a lot going for it and we had a relaxing time. Unfortunately, the biggest disappointment was the cleanliness. The room was not cleaned to the standard I would expect from a hotel and spa of this level, and the rooms themselves are starting to look quite tired and would benefit from refurbishment. It is a shame because with better attention to housekeeping and some investment in the bedrooms, this could be an excellent place to stay. We still enjoyed our visit, but the cleanliness really needs addressing.
10
Sarah
4 settimane fa
·
Soggiorno di 1 notte
Amazing spa area. Great staff
Amazing spa area. Great staff
8
Nicholas
20 set 2026
·
Soggiorno di 2 notti
Make sure you book your treatments before you arrive as it was fully booked all weekend
Make sure you book your treatments before you arrive as it was fully booked all weekend
10
Nick
26 ago 2026
·
Soggiorno di 1 notte
Staff are very helpful and friendly spa was ok but very busy. Food absolutely fantastic in the restaurant Breakfast really good with a very good selection
Staff are very helpful and friendly spa was ok but very busy. Food absolutely fantastic in the restaurant Breakfast really good with a very good selection
6
Phil
12 ago 2026
·
Soggiorno di 1 notte
Ok experience. Expected more to be honest. Parts of spa need much needed maintenance…. and breakfast….. meats/yoghurts left out on an ambient table (not chilled) for entirety of service. Within guidelines, but does not ensure best quality. Went to spa, Stayed overnight, had breakfast and then went to spa again in morning (approx 8am). Bins not emptied from previous day, flavoured waters not filled up from previous day and general cleanliness of spa facilities not the best. Positive note: Evening meal very nice Probably wouldn’t return if I’m being completely honest.
Ok experience. Expected more to be honest. Parts of spa need much needed maintenance…. and breakfast….. meats/yoghurts left out on an ambient table (not chilled) for entirety of service. Within guidelines, but does not ensure best quality. Went to spa, Stayed overnight, had breakfast and then went to spa again in morning (approx 8am). Bins not emptied from previous day, flavoured waters not filled up from previous day and general cleanliness of spa facilities not the best. Positive note: Evening meal very nice Probably wouldn’t return if I’m being completely honest.
Politiche della struttura
Istruzioni per il check-in
Tutto ciò che devi sapere per un check-in senza problemi.
Check-in
Check-out
Dalle 15:00 alle 22:30
Prima delle 11:00
Informazioni utili
Ulteriori condizioni e informazioni su questa struttura.
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-20: 225.7202885017395USD
- 2026-10-21: 226.7112303199768USD
- 2026-10-22: 224.1796948814392USD
- 2026-10-23: 295.50580946350095USD
- 2026-10-24: NO DATA
- 2026-10-25: 242.19607472610474USD
- 2026-10-26: 236.22807676696777USD
- 2026-10-27: 279.44662019348146USD
- 2026-10-28: 282.3744775619507USD
- 2026-10-29: 262.52892748260496USD
- 2026-10-30: 302.1475238800049USD
- 2026-10-31: NO DATA
- 2026-11-01: 259.62105402755736USD
- 2026-11-02: NO DATA
- 2026-11-03: 291.0481809539795USD
- 2026-11-04: 285.25238370895386USD
- 2026-11-05: 263.58816051483154USD
- 2026-11-06: 290.2030001220703USD
- 2026-11-07: NO DATA
- 2026-11-08: 265.04708893966676USD
- 2026-11-09: NO DATA
- 2026-11-10: 292.61702946472167USD
- 2026-11-11: 259.7017945175171USD
- 2026-11-12: NO DATA
- 2026-11-13: 329.8799214630127USD
- 2026-11-14: NO DATA
- 2026-11-15: 270.70298166656494USD
- 2026-11-16: 287.8049305114746USD
- 2026-11-17: 261.0100301933289USD
- 2026-11-18: 263.9079202537537USD
- 2026-11-19: 277.4880425605774USD
- 2026-11-20: 362.87587977600094USD
- 2026-11-21: NO DATA
- 2026-11-22: 242.57345731735228USD
- 2026-11-23: 239.33332347488403USD
- 2026-11-24: 227.05474129104613USD
- 2026-11-25: 228.99333501052857USD
- 2026-11-26: 241.60416045761107USD
- 2026-11-27: 352.20364804840085USD
- 2026-11-28: NO DATA
- 2026-11-29: 254.79455364227294USD
- 2026-11-30: 235.6196205444336USD
- 2026-12-01: 232.8705224494934USD
- 2026-12-02: 238.10432136154174USD
- 2026-12-03: 253.42650321960448USD
- 2026-12-04: 324.7736291656494USD
- 2026-12-05: NO DATA
- 2026-12-06: 240.05556984710694USD
- 2026-12-07: 240.4749751663208USD
- 2026-12-08: 232.88110519027708USD
- 2026-12-09: 223.22281304931641USD
- 2026-12-10: 241.73406445693968USD
- 2026-12-11: 308.7714976501465USD
- 2026-12-12: NO DATA
- 2026-12-13: 244.19227417373656USD
- 2026-12-14: 236.51464985275268USD
- 2026-12-15: 244.19227417373656USD
- 2026-12-16: 241.73406445693968USD
- 2026-12-17: 257.31273222351075USD
- 2026-12-18: 303.69897422790524USD
- 2026-12-19: NO DATA
- 2026-12-20: 248.0164280395508USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e dispositivi mobili; non si accettano contanti
- Le soluzioni di pagamento tramite cellulare includono: Google Pay e Apple Pay
- La struttura si riserva il diritto di richiedere la pre-autorizzazione della carta di credito dell'ospite prima dell'arrivo.
- La struttura è dotata di un estintore antincendio
- Si richiede la prenotazione per i trattamenti spa. Le prenotazioni possono essere effettuate contattando un hotel prima dell'arrivo utilizzando i recapiti riportati sulla conferma della prenotazione.
- I bambini sotto i 18 anni non sono ammessi in questa struttura per soli adulti.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
Servizi popolari
Parcheggio
Ristorante
Piscina
Camere non fumatori
Servizio in camera
Lavanderia a secco
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Colazione in camera
Per soli adulti
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parcheggio
Parcheggio
Parcheggio gratuito
Stazione di ricarica per auto elettriche
Parking (Limited)
Parking Onsite
Servizi
Lavanderia a secco
Servizio di pulizia
Cassetta di sicurezza
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Lockers Available
Attività
Piscina
Piscina scoperta
Outdoor Fireplace
Mobili da esterno
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Internet
Wi-fi gratuito