I-80 Inn & Suites

Les lits et taie oreillers étaient vraiment inconfortable, on avait mal partout au réveil. Il y avait des bébittes sur le mur. L'eau coulait du plafond dans le lobby. La toilette a coulé toute la nuit.

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Room smelled like smoke and barely any towels and bed was lowand no breakfast im required a refunded

Check-in took an unusually long time, as if the clerk was on something. The key I was given was filthy (food and dirt on it). I was not shown where my room would be, but I was able to find it easily enough. Curtains were far too thin to ensure room would be dark. Refrigerator had not been cleaned in a long time. BATTERY OPERATED smoke alarm was not present. Sink had been cracked and patched (observed this when cleaning key) Cobwebs, cockroaches, and multiple old cig burns all over shower tub. Wi-Fi was completely nonfunctional (it took about 3-4 minutes to connect to the access point, only to get a message that the access point had no Internet connection). All these issues were observed within the first ten minutes, and I decided to abandon my reservation. I usually let one or two bad things slide, but not that many! Clerk didn't even attempt to argue the point (he was now outside, using his vape). I should try and fight for a refund, but I accept the money is gone.

I will be demanding a refund from Hotels.com. None of the photos match reality. Original room--walked in on a couple in the act, second room--one lamp two bare bulbs with no shade, 2 metal framed beds with mattress about 2 inches thick, smelled of vomit. Chose NOT to stay. Parking lot NOT safe--more than one person meandering around checking what was in cars. Am told this was once a very nice property, not now.