La Quinta Inn by Wyndham West Long Branch NJ Shore Area

Das Badezimmer war nicht sauber

👍

yes

Staff were great! Greeted upon entering the building. Room was great! Smelled great. The beds were sooooo comfortable.

This could be the worst hotel experience that I have ever had. The front desk checked a different family into our room late at night, leading them to open the door and scare us out of our sleep. Then there was a fire alarm that went off leading us to have to be evacuated in the middle of the night. I called the office 2 times over the next week after our stay and each time I was told that the manager would call me back. That never happened. I then reached out to Wyndham Hotels via phone call and never got a call back, but I did get a robo-email with no resolution. I can't foresee me ever using Wyndham Hotels for any of my hotel stays in the future. Bad business to not be able to call people back and have a discussion. This is apparently their business model to not communicate with their customers since it is happening at multiple levels.