Holiday Inn Express Bluffton Inn And Suites by IHG

It was nice it was clean it was quiet

The room was acceptable. Upon arriving at the hotel, however, I was greatly dismayed by the gaping hole in the front of the building covered by multiple tarps. After discovering that the front entrance was being renovated during my stay, the innkeeper cordially invited me to the grungy side door, where I stood in the freezing cold for no less than 2 minutes waiting for her to unlock it. The hotel was fairly empty (being in the highly traveled town of Bluffton, OH), and so we enjoyed a fairly quiet stay. I'm sure you will have a more positive experience than we did if you happen to schedule your stay after the gaping hole is mended. Cheers.

The hotel was recently purchased by Holiday Inn and is being refurbished. Our room was exceptionally clean with new carpet and bathroom. Bed were great. Very nice experience.

Our bed was very comfortable and room clean. Breakfast was standard eggs, sausage & biscuits & gravy & waffle option. Renovations still going on in pool & some areas, but not a factor in our stay. We would stay again if back in the area.

The room was clean, but the bathroom had an extremely loud fan. The toilet seemed to have issues flushing at times. The TV was not easy to work without instructions which i had to call the front desk for. Apparently, it has been under renovation for about a year and workmanship is not the best. Staff tends to be scarce. Bed was good.