Quality Inn Merchants Drive

I love it

The Toilet would not flush in the bathroom of our room. It was not fixed during the two nights we stayed there.

There was no shower curtain in the bathroom. Used furniture and mattresses around the hotel. Peeling paint on the outside

Urine on toilet, stained sheets and blankets, walls. Holes in walls, room not cleaned, Bath tub had a really huge patch on the inside of it and looked really gross, so you wouldn’t be able to take a bath, They also charged us 100.00 deposit, after we arrived, said it was for if the room got destroyed. This wasn’t listed on line when booking the reservation. Over all, don’t book this nasty, Gross hotel, It’s the worst we have ever seen and stayed at, didn’t sleep was scared I was going to catch something! Doesn’t look like the picture on line. The lighting in the room is very dim so you can’t see all the nasty and grossness! Also we told them it has a spot for an iron but no iron and he just looked at us like we were crazy! We took video and pictures we told them, They should have given us a refund!This hotel shouldn’t be on Hotel.com. Also was in a very bad area, looked like druggies walking around, went to a McDonald’s right by the hotel and we were in the middle of pay the guy at the window and he just started cussing at the other employees.Very bad area in Knoxville Tennessee, will never stay in Knoxville Tennessee again. Also was to scared to eat the free breakfast after seeing and staying in a gross Hotel.

Photos online dressed this place up considerably. I felt like i was staying at a dirty motel 6, especially with the black mold bathroom