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Staybridge Suites Rochester University by IHG

226 US$

/nat

Gennemsnit for oktober

Staybridge Suites Rochester University by IHG - Reception

Staybridge Suites Rochester University by IHG - Værelse

Staybridge Suites Rochester University by IHG - Værelse

Staybridge Suites Rochester University by IHG - Udsigt fra værelset

Staybridge Suites Rochester University by IHG - Reception

Priser på Staybridge Suites Rochester University by IHG

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226 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På Staybridge Suites Rochester University by IHG ligger prisen pr. nat i gennemsnit på 128 US$ i den billigste måned (december) og 228 US$ i den dyreste måned (maj), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Staybridge Suites Rochester University by IHG pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	136 US$
februar	149 US$
marts	162 US$
april	181 US$
maj	228 US$
juni	189 US$
juli	192 US$
august	197 US$
september	188 US$
oktober	226 US$
november	173 US$
december	128 US$

Dyrest: maj (ca. 228 US$)

Billigst: december (ca. 128 US$)

Om dette overnatningssted

Fra en terrasse kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, shopping på stedet og bryllupsfac...

Faciliteter

Fra en terrasse kan du nyde den skønne udsigt, eller du kan nyde godt af rekreative faciliteter, såsom et døgnåbent fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, shopping på stedet og bryllupsfaciliteter.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Rochester? På dette hotel er der et område på 360 kvadratmeter til rådighed, bestående af konferencelokaler og 5 mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.

Spisning

Tag et smut forbi den lokale snackbar/deli, der betjener Staybridge Suites Rochester University by IHGs gæster. Hvis du har lyst til at mingle med de andre gæster, bør du tage med til en gratis reception på stedet, der finder sted på udvalgte dage. Gratis morgenmadsbuffet serveres på hverdage fra kl. 06.30 til kl. 09.30 og fra kl. 07.30 til kl. 10.30 i weekenderne.

Værelser

Føl dig hjemme i et af de 88 aircondition-afkølede værelser, der indeholder køkken med køleskab og kogeplade. Din seng er udstyret med topmadras og premium-sengetøj. Der er et 32-tommers fladskærms-tv med kabelkanaler, som sørger for underholdningen, og med gratis Wi-Fi kan du altid komme på nettet. Faciliteter inkluderer pengeskabe og skriveborde, samt telefoner med gratis lokalopkald.

Lokation

Fra Staybridge Suites Rochester University by IHG i Rochester (19th Ward) er der kun 2 minutters kørsel til University of Rochester og 8 minutters kørsel til Rochester Teknologiske Universitet. Dette hotel ligger 17,6 km fra Lake Ontario og 0,2 km fra Genesee River.

I nærheden

Genesee River(0.1 mil)
University of Rochester(0.4 mil)
Genesee Valley Park(0.6 mil)
Erie Canal(0.8 mil)
Strong Memorial Hospital(1 mil)
Highland Park(1.5 mil)
Mount Hope Cemetery(1.6 mil)
Highland Hospital(2 mil)
Frederick Douglass-statuen(2 mil)
Susan B. Anthony House(2 mil)
Heritage Trail(2 mil)
Blue Cross Arena(2.4 mil)
Monroe Community College(2.5 mil)
Geva Theatre Center(2.6 mil)
Manhattan Square Park and Ice Rink(2.7 mil)
Den foretrukne lufthavn for Staybridge Suites Rochester University by IHG er Rochester, NY (ROC-Greater Rochester Intl.)(3.1 mil)

Parkering
Ikkerygerværelser
Forretningscenter
Renseri
Rengøring
Beværtningsfaciliteter

Lokation

1000 Genesee Street, 19th Ward, Rochester, New York, USA

Genesee River (0.1 mil)

University of Rochester (0.4 mil)

Genesee Valley Park (0.6 mil)

Erie Canal (0.8 mil)

Strong Memorial Hospital (1 mil)

Highland Park (1.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

7

Suite - 2 soveværelser - handicapvenligt badekar - køkken (Mobility)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

2 Store Dobbeltsenge

Sover 6

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Studio-suite - 1 queensize-seng - køkken

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Suite - 1 soveværelse - køkken - udsigt til flod

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

8

Suite - 2 soveværelser - køkken - udsigt til flod

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

2 Store Dobbeltsenge

Sover 6

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Suite - 2 soveværelser - køkken

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

2 Store Dobbeltsenge

Sover 6

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Studio-suite - køkken

Værelsesoplysninger

1 Enkeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Suite - 1 soveværelse - handicapvenligt badekar - køkken (Mobility)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Suite - 1 soveværelse - køkken

Værelsesoplysninger

1 Stor Dobbeltseng

og

1 Sovesofa

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Studio-suite - 1 queensize-seng - køkken - udsigt til flod

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Suite - 1 soveværelse - brusekabine med kørestolsadgang - køkken (Mobility Accessible)

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Staybridge Suites Rochester University by IHG

8.7

Fantastisk

Baseret på 1.001 verificerede anmeldelser

Hvem overnatter her?

Business

41%

Par

11%

Familie

40%

Gruppe

2%

Solorejsende

3%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rejsende beskriver Staybridge Suites Rochester University by IHG som venligt og rent, med rummelige suiter og tekøkkener, udsigt over floden og stier, og nem adgang til University of Rochester og lufthavnen, selvom vejarbejde og området omkring hotellet får blandede anmeldelser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Rejsende beskriver Staybridge Suites Rochester University by IHG som venligt og rent, med rummelige suiter og tekøkkener, udsigt over floden og stier, og nem adgang til University of Rochester og lufthavnen, selvom vejarbejde og området omkring hotellet får blandede anmeldelser.

Mange nyder den gratis morgenmad og den aftenssociale time, selvom nogle finder morgenmaden basal eller servicen afvisende. Nogle anmeldere bemærker støj, mindre vedligeholdelsesproblemer eller mindre attraktive udsigter. Faciliteterne varierer: poolen er lukket, baren eller happy hour kan være begrænset, og løbende renoveringer kan påvirke opholdet. Forvent en komfortabel og bekvem base tæt på campus.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Faciliteterne får blandede anmeldelser: poolen er lukket, og baren eller dens åbningstider kan være begrænsede, men der er sociale områder som en terrasse eller patio, bålplads, et lille fitnessrum og nem, sikker parkering. Renoveringer og byggeri nævnes.

Relaterede gæsteanmeldelser

10

AUDRY

20. maj 2025

·

Overnattede 4 nætter

The river view was amazing and great walking alongside on paved paths. For family stay the suite was perfect because of extra gathering space. Community lounge and fire pit was also very nice.

The river view was amazing and great walking alongside on paved paths. For family stay the suite was perfect because of extra gathering space. Community lounge and fire pit was also very nice.

10

Kathleen McCracken

8. jun. 2024

·

Overnattede 1 nat

This was our second trip to Rochester in 6 years. We always stay at this hotel. The riverview is spectacular watching the wildfowl in the morning and evening is great. 5 mins from great restaurants.Has a bar and common area. We met our son for his birthday and had a nice celebration in the lobby. For walkers it is attached to a nice walking path across the river or in the park. The rooms were large and well layed out. Has a fitness center too! Was very clean and the breakfast had alot of variety. We highly recommend this for your next stay. We will certainly return.

This was our second trip to Rochester in 6 years. We always stay at this hotel. The riverview is spectacular watching the wildfowl in the morning and evening is great. 5 mins from great restaurants.Has a bar and common area. We met our son for his birthday and had a nice celebration in the lobby. For walkers it is attached to a nice walking path across the river or in the park. The rooms were large and well layed out. Has a fitness center too! Was very clean and the breakfast had alot of variety. We highly recommend this for your next stay. We will certainly return.

4

Matthew

30. okt. 2023

·

Overnattede 3 nætter

Consider just eliminating the gym, in current condition. Also, I received an email the day of checking in that the pool was non- functional and that I could not get a refund. If one could only swim in the Genny. Most of the staff were very cordial, including housekeeping. There were staff over this weekend on food service however that ran on with profanity, with either friends, or whoever repeatedly, talking at a volume that no one could avoid not hearing. Not a shock, just very unprofessional. Good location but not worth the quality of the facilities, or potty mouths. Sorry.

Consider just eliminating the gym, in current condition. Also, I received an email the day of checking in that the pool was non- functional and that I could not get a refund. If one could only swim in the Genny. Most of the staff were very cordial, including housekeeping. There were staff over this weekend on food service however that ran on with profanity, with either friends, or whoever repeatedly, talking at a volume that no one could avoid not hearing. Not a shock, just very unprofessional. Good location but not worth the quality of the facilities, or potty mouths. Sorry.

4

Kyle

10. jul. 2023

·

Overnattede 1 nat

Property under construction & we were not notified. Lobby was so loud & completely filled w Sheetrock dust. No pool, but online says there is a pool. Front desk woman was rude. Will not stay at a Staybridge again.

Property under construction & we were not notified. Lobby was so loud & completely filled w Sheetrock dust. No pool, but online says there is a pool. Front desk woman was rude. Will not stay at a Staybridge again.

8

Lori

18. mar. 2024

·

Overnattede 2 nætter

Clean room Fitness center is small but well maintained Easy parking and a 15 min drive to Convention center, blue cross arena, RIT and U ROC Decent breakfast- coffee wasn’t great and there is no ice machine But that would not stop me from staying here again.

Clean room Fitness center is small but well maintained Easy parking and a 15 min drive to Convention center, blue cross arena, RIT and U ROC Decent breakfast- coffee wasn’t great and there is no ice machine But that would not stop me from staying here again.

10

Lloyd

17. okt. 2025

·

Overnattede 2 nætter

Kitchen was nice to have, was actually unexpected! Staff was super friendly Parking was safe and secure

Kitchen was nice to have, was actually unexpected! Staff was super friendly Parking was safe and secure

8

Joanne

23. jul. 2024

·

Overnattede 1 nat

This is a dog friendly hotel. I had no idea when I reserved a room. That info needs to be on your website!!

This is a dog friendly hotel. I had no idea when I reserved a room. That info needs to be on your website!!

10

Peter

24. maj 2023

·

Overnattede 1 nat

Friendly awesome staff, great renovation, room smelled fabulous, outdoor patio was lovely and location on river walk was perfect.

Friendly awesome staff, great renovation, room smelled fabulous, outdoor patio was lovely and location on river walk was perfect.

8

Heather

29. jul. 2024

·

Overnattede 1 nat

There is no pool. But they do have a bar and breakfast in the morning. The staff at breakfast was not the greatest. Construction around the property. But overall very satisfied!

There is no pool. But they do have a bar and breakfast in the morning. The staff at breakfast was not the greatest. Construction around the property. But overall very satisfied!

6

Julie

21. jul. 2024

·

Overnattede 1 nat

Our room was nice and clean. Overall the stay was fine. A few things to note: Location wasn't great, there was HORRIBLE construction all around hotel/ a ripped up road, one way street was not great. The bar was not open (even on a weekend night?!) and there is no pool. (Yes, I see that is listed by the hotel as being closed permanently) The breakfast was ok, but the chef seemed rude to some other guests saying there was no additional food and to keep the lid of the food closed. There was also a very strong/odd smell in the hallway.

Our room was nice and clean. Overall the stay was fine. A few things to note: Location wasn't great, there was HORRIBLE construction all around hotel/ a ripped up road, one way street was not great. The bar was not open (even on a weekend night?!) and there is no pool. (Yes, I see that is listed by the hotel as being closed permanently) The breakfast was ok, but the chef seemed rude to some other guests saying there was no additional food and to keep the lid of the food closed. There was also a very strong/odd smell in the hallway.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Renligheden roses i mange anmeldelser, og værelserne beskrives ofte som meget rene. Nogle nævner dog bygningsstøv, lugt på gangene eller isolerede vedligeholdelsesproblemer.

Relaterede gæsteanmeldelser

8

Xina

1. aug. 2025

·

Overnattede 8 nætter

Clean, quiet, nice helpful staff, and plenty of parking.

Clean, quiet, nice helpful staff, and plenty of parking.

2

Tu

30. maj 2023

·

Overnattede 1 nat

Got a room with clogged toilet! The staff offered a plunger to do it ourselve! We spent the night with a clogged toilet, gross! Terrible experience here!

Got a room with clogged toilet! The staff offered a plunger to do it ourselve! We spent the night with a clogged toilet, gross! Terrible experience here!

10

Robert

4. aug. 2024

·

Overnattede 1 nat

Very very clean. Front desk clerk was very friendly. Breakfast a was good and our room was very quiet. We will be back

Very very clean. Front desk clerk was very friendly. Breakfast a was good and our room was very quiet. We will be back

10

Heidi

21. okt. 2024

·

Overnattede 2 nætter

Hotel and rooms were impeccably clean. Danielle was incredibly wonderful and helpful with our stay. Location was amazing with a river view with paths that we enjoyed taking walks around. Breakfast was good and there's coffee and tea available by front desk 24/7. I would definitely come back here for my next visit.

Hotel and rooms were impeccably clean. Danielle was incredibly wonderful and helpful with our stay. Location was amazing with a river view with paths that we enjoyed taking walks around. Breakfast was good and there's coffee and tea available by front desk 24/7. I would definitely come back here for my next visit.

10

Alexandre

24. aug. 2023

·

Overnattede 1 nat

Beautiful hotel and friendly staff. Even with the ongoing renovations, we had a great stay at this hotel. Perfect location, clean rooms and amazing staff. Will definitely stay again.

Beautiful hotel and friendly staff. Even with the ongoing renovations, we had a great stay at this hotel. Perfect location, clean rooms and amazing staff. Will definitely stay again.

8

Priscilla

8. sep. 2025

·

Overnattede 2 nætter

he room we stayed in (413) was very clean. I always do a wipe-down when I arrive, and I was impressed that there was no dust or dirt so this was a big plus for me. The view from the room wasn’t great, as it overlooked the parking lot and neighborhood homes, but that wasn’t a deal breaker. Bed was clean and comfortable. The complimentary breakfast was a nice perk, though I didn’t enjoy it as much as I have at other places, my husband, however, had no complaints. The food area felt a bit cramped, but there were plenty of nice seating options available. The immediate area near the water is pleasant, but I wouldn’t recommend walking too far in other directions at night. There’s a convenience store right across the street that’s well-stocked and appears to be open 24 hours. Every staff member I interacted with was friendly and helpful. Overall, I would stay here again.

he room we stayed in (413) was very clean. I always do a wipe-down when I arrive, and I was impressed that there was no dust or dirt so this was a big plus for me. The view from the room wasn’t great, as it overlooked the parking lot and neighborhood homes, but that wasn’t a deal breaker. Bed was clean and comfortable. The complimentary breakfast was a nice perk, though I didn’t enjoy it as much as I have at other places, my husband, however, had no complaints. The food area felt a bit cramped, but there were plenty of nice seating options available. The immediate area near the water is pleasant, but I wouldn’t recommend walking too far in other directions at night. There’s a convenience store right across the street that’s well-stocked and appears to be open 24 hours. Every staff member I interacted with was friendly and helpful. Overall, I would stay here again.

10

Tammy

18. okt. 2023

·

Overnattede 1 nat

Beautiful and clean hotel!

Beautiful and clean hotel!

4

Kyle

10. jul. 2023

·

Overnattede 1 nat

Property under construction & we were not notified. Lobby was so loud & completely filled w Sheetrock dust. No pool, but online says there is a pool. Front desk woman was rude. Will not stay at a Staybridge again.

Property under construction & we were not notified. Lobby was so loud & completely filled w Sheetrock dust. No pool, but online says there is a pool. Front desk woman was rude. Will not stay at a Staybridge again.

10

Kimberly

19. feb. 2024

·

Overnattede 3 nætter

Clean , nice staff, had a great breakfast that saved time and money during our visit. Quiet

Clean , nice staff, had a great breakfast that saved time and money during our visit. Quiet

6

Julie

21. jul. 2024

·

Overnattede 1 nat

Our room was nice and clean. Overall the stay was fine. A few things to note: Location wasn't great, there was HORRIBLE construction all around hotel/ a ripped up road, one way street was not great. The bar was not open (even on a weekend night?!) and there is no pool. (Yes, I see that is listed by the hotel as being closed permanently) The breakfast was ok, but the chef seemed rude to some other guests saying there was no additional food and to keep the lid of the food closed. There was also a very strong/odd smell in the hallway.

Our room was nice and clean. Overall the stay was fine. A few things to note: Location wasn't great, there was HORRIBLE construction all around hotel/ a ripped up road, one way street was not great. The bar was not open (even on a weekend night?!) and there is no pool. (Yes, I see that is listed by the hotel as being closed permanently) The breakfast was ok, but the chef seemed rude to some other guests saying there was no additional food and to keep the lid of the food closed. There was also a very strong/odd smell in the hallway.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Suiterne er rummelige og komfortable med køkken i værelset og udsigt over floden fra nogle af dem. Der kommer lejlighedsvis klager over støj fra udstyr eller gange, sengekomfort eller kompakte badeværelser.

Relaterede gæsteanmeldelser

10

AUDRY

20. maj 2025

·

Overnattede 4 nætter

The river view was amazing and great walking alongside on paved paths. For family stay the suite was perfect because of extra gathering space. Community lounge and fire pit was also very nice.

The river view was amazing and great walking alongside on paved paths. For family stay the suite was perfect because of extra gathering space. Community lounge and fire pit was also very nice.

10

Theresa

25. jul. 2025

·

Overnattede 2 nætter

The staff at this hotel are very friendly and helpful. The rooms are spacious and quiet.

The staff at this hotel are very friendly and helpful. The rooms are spacious and quiet.

8

Christopher

28. mar. 2025

·

Overnattede 2 nætter

Good area. Room was spacious. Bed and bedding needs work.

Good area. Room was spacious. Bed and bedding needs work.

10

David

4. feb. 2024

·

Overnattede 2 nætter

We have stayed at the Hilton Garden Inn and Marriott Courtyard previously visiting our UR undergrad son and this time tried the Staybridge Suites. The location couldn’t be beat (closest walk to campus), the WiFi was excellent (unlike the Hilton) and the room was spacious. The bathroom was a little cramped, but that was fine for what we were expecting. Overall, a great experience- we will return!

We have stayed at the Hilton Garden Inn and Marriott Courtyard previously visiting our UR undergrad son and this time tried the Staybridge Suites. The location couldn’t be beat (closest walk to campus), the WiFi was excellent (unlike the Hilton) and the room was spacious. The bathroom was a little cramped, but that was fine for what we were expecting. Overall, a great experience- we will return!

10

Miriam

16. okt. 2023

·

Helpful and welcoming staff, convenient location if you need to be on the UR campus, and good value for money. The room was comfortable and clean.

Helpful and welcoming staff, convenient location if you need to be on the UR campus, and good value for money. The room was comfortable and clean.

8

Kristin

21. jan. 2024

·

Overnattede 1 nat

Room was very comfortable and clean. The view of the river was great. The only issue was the radiator/heater. It was so loud and every few minutes it would beep 6 times loudly. To solve this we turned off the heat completely and it still beeped all night long! Even off! It woke us up so often during the night that we decided not to book for another night. Everything was great except for this and the walls were a bit thin so outside noises were also easily heard.

Room was very comfortable and clean. The view of the river was great. The only issue was the radiator/heater. It was so loud and every few minutes it would beep 6 times loudly. To solve this we turned off the heat completely and it still beeped all night long! Even off! It woke us up so often during the night that we decided not to book for another night. Everything was great except for this and the walls were a bit thin so outside noises were also easily heard.

10

Marea

8. aug. 2024

·

Overnattede 3 nætter

Wonderful! We had a 2 bedrooms and 2 bathrooms for our family of 5- just what we needed

Wonderful! We had a 2 bedrooms and 2 bathrooms for our family of 5- just what we needed

10

Jack Carson

23. sep. 2024

·

Overnattede 5 nætter

Very quite only problem was would have liked king bed instead of queen

Very quite only problem was would have liked king bed instead of queen

10

Steven

18. maj 2024

·

Overnattede 3 nætter

Very pleasantly surprised with size of room, amenities, cleanliness, and firm mattress. The room was up to date and had a small kitchen with full refrigerator and sink and paper towels, sponge, and cleaning supplies. There was more, but I did not prepare any meals. The mattress was firm and comfortable. Although the bathroom was handicap accessible, it would be difficult to get a wheelchair close to the shower/tub. I would gladly stay again.

Very pleasantly surprised with size of room, amenities, cleanliness, and firm mattress. The room was up to date and had a small kitchen with full refrigerator and sink and paper towels, sponge, and cleaning supplies. There was more, but I did not prepare any meals. The mattress was firm and comfortable. Although the bathroom was handicap accessible, it would be difficult to get a wheelchair close to the shower/tub. I would gladly stay again.

10

Brandon

11. jul. 2024

·

Overnattede 2 nætter

The room had more to it than I expected. Which is great! Parking isn't too bad either.

The room had more to it than I expected. Which is great! Parking isn't too bad either.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen beskrives bredt som venlig, imødekommende og hjælpsom, med ros til receptionen og restaurantpersonalet. Sporadiske negative kommentarer inkluderer uhøflighed, uenigheder om regninger eller depositum, og dårlig kommunikation.

Relaterede gæsteanmeldelser

2

kay

31. jan. 2024

·

Overnattede 1 nat

Front desk associate very rude and short.

Front desk associate very rude and short.

2

Qiuying

25. aug. 2024

·

Overnattede 1 nat

I arrived at this hotel at around 10:30PM on August 18 to check in to my reservation for my one night stay with my husband. The receptionist told me that there were no available rooms. She said the reservation I booked on Expedia should not have gone through. She also said that they were only allowing 3 night stays because they were busy for college move-in day. So I asked if they were still going to charge us and she replied no. We didn’t want to inconvenience her so we decided to stay at a different hotel. We left at around 11:15PM. Then at 12:42AM I received a call from this hotel by a male employee saying that I did not need to come to their hotel anymore. I answered that I was there at 10:30PM and they didn’t have a room for me. However the hotel charged me $266.76 for the room we did not stay in. I messaged Expedia explaining the situation. Expedia talked to the hotel, to which the hotel said that we canceled our reservation and they couldn’t refund the money The Expedia team also were not reading our messages thoroughly and kept saying the same thing I assume because they were written in Chinese I believe that this misunderstanding was not our fault and Expedia and the hotel should have done a better job at communicating

I arrived at this hotel at around 10:30PM on August 18 to check in to my reservation for my one night stay with my husband. The receptionist told me that there were no available rooms. She said the reservation I booked on Expedia should not have gone through. She also said that they were only allowing 3 night stays because they were busy for college move-in day. So I asked if they were still going to charge us and she replied no. We didn’t want to inconvenience her so we decided to stay at a different hotel. We left at around 11:15PM. Then at 12:42AM I received a call from this hotel by a male employee saying that I did not need to come to their hotel anymore. I answered that I was there at 10:30PM and they didn’t have a room for me. However the hotel charged me $266.76 for the room we did not stay in. I messaged Expedia explaining the situation. Expedia talked to the hotel, to which the hotel said that we canceled our reservation and they couldn’t refund the money The Expedia team also were not reading our messages thoroughly and kept saying the same thing I assume because they were written in Chinese I believe that this misunderstanding was not our fault and Expedia and the hotel should have done a better job at communicating

10

Lisa

10. nov. 2025

·

Overnattede 1 nat

Front desk service is amazing, everyone is very friendly. Rooms and clean and comfortable

Front desk service is amazing, everyone is very friendly. Rooms and clean and comfortable

8

Kristin

28. nov. 2025

·

Overnattede 1 nat

The hotel was great, but the highlight of our stay was the amazing and wonderful Front Desk Manager, Jesus Santiago. Beyond friendly, very professional and 100% fantastic. He answered our questions about the different neighborhoods, had great insights about the area and was extremely helpful and courteous.

The hotel was great, but the highlight of our stay was the amazing and wonderful Front Desk Manager, Jesus Santiago. Beyond friendly, very professional and 100% fantastic. He answered our questions about the different neighborhoods, had great insights about the area and was extremely helpful and courteous.

10

mary

27. maj 2023

·

Overnattede 2 nætter

Everyone was so helpful and friendly. Breakfast and happy hour were great.

Everyone was so helpful and friendly. Breakfast and happy hour were great.

10

Kristin

22. apr. 2025

·

Overnattede 1 nat

Great view, close to attractions. The lady at the front desk at evening shift was kind and courteous on 4/21. Pleasantly surprised at the complimentary appetizers and drinks during social hour. Chef Mark made delish macaroni and cheese and the breakfast was great as well. Highly recommended this incredible stay .

Great view, close to attractions. The lady at the front desk at evening shift was kind and courteous on 4/21. Pleasantly surprised at the complimentary appetizers and drinks during social hour. Chef Mark made delish macaroni and cheese and the breakfast was great as well. Highly recommended this incredible stay .

10

Kristin

2. aug. 2023

·

Overnattede 1 nat

I have never stayed at a hotel where the staff are so friendly. This goes beyond helpful and professional: they truly approach their jobs as a labor of love. From the dining room staff --the man who saw that everyone had drinks (at a buffet breakfast!) and the woman who cooks the food for the breakfasts and the social --BBQ meals!!-- and decorates for the holidays, to the front desk people. . . these folks are so impressive. I noticed, too, that several people were staying there for longer terms (getting houses rebuilt, etc.). One of these guests I met in the elevator and she told me she was treated like family. I saw these interactions and felt so grateful for the warmth I observed in all of these interactions. Of course, the food was good, the beds were comfy, the rooms were pleasant, and the renovations will be beautiful when complete. Those things are important but also more common in hotel accommodations. The people here make this an extraordinary hotel. I would return in a heartbeat!

I have never stayed at a hotel where the staff are so friendly. This goes beyond helpful and professional: they truly approach their jobs as a labor of love. From the dining room staff --the man who saw that everyone had drinks (at a buffet breakfast!) and the woman who cooks the food for the breakfasts and the social --BBQ meals!!-- and decorates for the holidays, to the front desk people. . . these folks are so impressive. I noticed, too, that several people were staying there for longer terms (getting houses rebuilt, etc.). One of these guests I met in the elevator and she told me she was treated like family. I saw these interactions and felt so grateful for the warmth I observed in all of these interactions. Of course, the food was good, the beds were comfy, the rooms were pleasant, and the renovations will be beautiful when complete. Those things are important but also more common in hotel accommodations. The people here make this an extraordinary hotel. I would return in a heartbeat!

8

Amy

28. apr. 2024

·

Overnattede 1 nat

Staff was incredibly friendly. Great happy hour with food and drink incuded. Staff got guests mingling, which was fun.

Staff was incredibly friendly. Great happy hour with food and drink incuded. Staff got guests mingling, which was fun.

10

Scott

14. jan. 2023

·

Overnattede 2 nætter

I drove up to Rochester with my son to help him move out of his apartment. After making a 2 night reservation it became clear that we would only be needing one night, but I could not change the reservation before the 7 day deadline. However, the manager Joanne G. was kind enough to waive the 1-night penalty fee...thanks in large part to Hotels.com rep. reaching out on my behalf. The hotel is clean and the breakfast was excellent. We'll stay here again if we're back in the area

I drove up to Rochester with my son to help him move out of his apartment. After making a 2 night reservation it became clear that we would only be needing one night, but I could not change the reservation before the 7 day deadline. However, the manager Joanne G. was kind enough to waive the 1-night penalty fee...thanks in large part to Hotels.com rep. reaching out on my behalf. The hotel is clean and the breakfast was excellent. We'll stay here again if we're back in the area

10

Ashley

24. dec. 2025

·

Overnattede 1 nat

Exceptionally friendly staff. Mark W from the kitchen is a sweetheart

Exceptionally friendly staff. Mark W from the kitchen is a sweetheart

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Lokation

Beliggenheden er praktisk i forhold til University of Rochester, hospitalet, lufthavnen og stierne langs floden. Flere anmeldere advarer om vejarbejde i nærheden, begrænsede spisemuligheder eller at området omkring hotellet til tider kan virke slidt.

Relaterede gæsteanmeldelser

10

JIANG

19. apr. 2025

·

Overnattede 1 nat

Nice room and 5 mins walking to university of rochester

Nice room and 5 mins walking to university of rochester

10

Kathleen McCracken

8. jun. 2024

·

Overnattede 1 nat

This was our second trip to Rochester in 6 years. We always stay at this hotel. The riverview is spectacular watching the wildfowl in the morning and evening is great. 5 mins from great restaurants.Has a bar and common area. We met our son for his birthday and had a nice celebration in the lobby. For walkers it is attached to a nice walking path across the river or in the park. The rooms were large and well layed out. Has a fitness center too! Was very clean and the breakfast had alot of variety. We highly recommend this for your next stay. We will certainly return.

This was our second trip to Rochester in 6 years. We always stay at this hotel. The riverview is spectacular watching the wildfowl in the morning and evening is great. 5 mins from great restaurants.Has a bar and common area. We met our son for his birthday and had a nice celebration in the lobby. For walkers it is attached to a nice walking path across the river or in the park. The rooms were large and well layed out. Has a fitness center too! Was very clean and the breakfast had alot of variety. We highly recommend this for your next stay. We will certainly return.

6

Francisco

29. jun. 2024

·

Overnattede 1 nat

There’s really nothing wrong with the hotel itself! It’s the surrounding area!! Drug dealers down the street and people zombied out!! Then the road construction right in front is a no go also!!

There’s really nothing wrong with the hotel itself! It’s the surrounding area!! Drug dealers down the street and people zombied out!! Then the road construction right in front is a no go also!!

10

Sheri

18. aug. 2023

·

Overnattede 1 nat

I loved that it was right on the Genesee river.

I loved that it was right on the Genesee river.

10

Barbara

6. maj 2025

·

Overnattede 1 nat

Good and friendly go to if you want to be close to U of R

Good and friendly go to if you want to be close to U of R

2

U

7. aug. 2025

·

Overnattede 1 nat

This hotel is unsafe and next to ghetto!!

This hotel is unsafe and next to ghetto!!

10

GRETCHEN

13. jun. 2024

·

Overnattede 1 nat

Very pleased overall. Very convenient for visiting University of Rochester. Would definitely stay here again.

Very pleased overall. Very convenient for visiting University of Rochester. Would definitely stay here again.

10

Laura

6. feb. 2023

·

Overnattede 1 nat

Friendly, close to airport, clean

Friendly, close to airport, clean

8

Jessica

17. jun. 2024

·

Overnattede 1 nat

Area in general is a bit run down and they are ripping up the street right in front of the building but the staff and room itself were excellent.

Area in general is a bit run down and they are ripping up the street right in front of the building but the staff and room itself were excellent.

10

Cynthia

12. jun. 2024

·

Overnattede 3 nætter

Every thing was great. Close to the hospital which was what i needed.

Every thing was great. Close to the hospital which was what i needed.

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Spisning

Morgenmaden roses ofte for sit udvalg og kvalitet, og mange sætter pris på den aftenssociale time med gratis drikkevarer eller snacks. Andre finder morgenmaden basal eller oplever afvisende personale eller begrænset barservice.

Relaterede gæsteanmeldelser

10

David

14. apr. 2024

·

Overnattede 2 nætter

Very nice staff. Good breakfast and a cute little bar for a beer and a snack. Right on the river.

Very nice staff. Good breakfast and a cute little bar for a beer and a snack. Right on the river.

10

Ellen

5. aug. 2025

·

Overnattede 1 nat

My kids said the breakfast wasn't very good. The cook was openly grumpy. Bad day I guess.

My kids said the breakfast wasn't very good. The cook was openly grumpy. Bad day I guess.

10

Chunha

17. apr. 2024

·

Overnattede 2 nætter

Clean, friendly place. Enjoyed the social hour with free drinks. Breakfast was yummy too!

Clean, friendly place. Enjoyed the social hour with free drinks. Breakfast was yummy too!

10

Kim

10. apr. 2024

·

Overnattede 1 nat

We did not stay long at Staybridge Hotel, this was a back up option since the initial stay booked through another site felt me feeling unsafe. I knew I could actually sleep with peace of mind when we pulled up to the front door. The property was beautiful and inviting. The 2hr happy hour was a pleasant addition not expecting to enjoy a free beer and pizza slice before ending the night early. I’ve saved IHG hotels in my favorites due to our lovely experience at this property.

We did not stay long at Staybridge Hotel, this was a back up option since the initial stay booked through another site felt me feeling unsafe. I knew I could actually sleep with peace of mind when we pulled up to the front door. The property was beautiful and inviting. The 2hr happy hour was a pleasant addition not expecting to enjoy a free beer and pizza slice before ending the night early. I’ve saved IHG hotels in my favorites due to our lovely experience at this property.

10

Pamela

1. maj 2023

·

Overnattede 1 nat

The breakfast to go/buffet was not good but everything else was great

The breakfast to go/buffet was not good but everything else was great

10

Kristin

22. apr. 2025

·

Overnattede 1 nat

Great view, close to attractions. The lady at the front desk at evening shift was kind and courteous on 4/21. Pleasantly surprised at the complimentary appetizers and drinks during social hour. Chef Mark made delish macaroni and cheese and the breakfast was great as well. Highly recommended this incredible stay .

Great view, close to attractions. The lady at the front desk at evening shift was kind and courteous on 4/21. Pleasantly surprised at the complimentary appetizers and drinks during social hour. Chef Mark made delish macaroni and cheese and the breakfast was great as well. Highly recommended this incredible stay .

10

Elizabeth

16. okt. 2025

·

Overnattede 1 nat

Breakfast was excellent with many options.

Breakfast was excellent with many options.

8

Amy

28. apr. 2024

·

Overnattede 1 nat

Staff was incredibly friendly. Great happy hour with food and drink incuded. Staff got guests mingling, which was fun.

Staff was incredibly friendly. Great happy hour with food and drink incuded. Staff got guests mingling, which was fun.

6

Chris

7. jul. 2024

·

Overnattede 3 nætter

Best part was proximity to the path and bridge that goes along the river on the other side. Breakfast existed, but basic and plain. For example, the hard boiled egg was frozen solid. Only yogurt was sweetened. No bar seevice as advertised. All workers were very nice. Not many food places or markets nearby. I can live with all of it in exchange for proximity to the college, river, and bike path/walking trail. The trail is a gem.

Best part was proximity to the path and bridge that goes along the river on the other side. Breakfast existed, but basic and plain. For example, the hard boiled egg was frozen solid. Only yogurt was sweetened. No bar seevice as advertised. All workers were very nice. Not many food places or markets nearby. I can live with all of it in exchange for proximity to the college, river, and bike path/walking trail. The trail is a gem.

6

Julie

21. jul. 2024

·

Overnattede 1 nat

Our room was nice and clean. Overall the stay was fine. A few things to note: Location wasn't great, there was HORRIBLE construction all around hotel/ a ripped up road, one way street was not great. The bar was not open (even on a weekend night?!) and there is no pool. (Yes, I see that is listed by the hotel as being closed permanently) The breakfast was ok, but the chef seemed rude to some other guests saying there was no additional food and to keep the lid of the food closed. There was also a very strong/odd smell in the hallway.

Our room was nice and clean. Overall the stay was fine. A few things to note: Location wasn't great, there was HORRIBLE construction all around hotel/ a ripped up road, one way street was not great. The bar was not open (even on a weekend night?!) and there is no pool. (Yes, I see that is listed by the hotel as being closed permanently) The breakfast was ok, but the chef seemed rude to some other guests saying there was no additional food and to keep the lid of the food closed. There was also a very strong/odd smell in the hallway.

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10

Tressia

7. sep. 2026

·

Overnattede 1 nat

My husband and I had a wonderful stay here. Very clean. We will be returning to stay here for our next event.

My husband and I had a wonderful stay here. Very clean. We will be returning to stay here for our next event.

10

debra

15. aug. 2026

·

Overnattede 1 nat

Nice property in the Genesee River

Nice property in the Genesee River

10

Heather

10. aug. 2026

·

Overnattede 1 nat

Great enjoyed my stay and can’t wait to come back

Great enjoyed my stay and can’t wait to come back

10

Lauren

1. aug. 2026

·

Overnattede 2 nætter

Every time I have stayed here so far, I have really enjoyed it. Staff is friendly and helpful, rooms are clean and comfortable, breakfast is complimentary and hot. You're right on the river which is peaceful. There are happy hour specials, though we haven't been able to partake yet. They also have a small business center, free on-site laundry, a pantry with snacks to purchase, and complimentary water, tea and coffee available in the lobby 24/7. The rooms are stocked with anything you could need for your stay. Location is central to anything you might want to do in Rochester, and not too far from neighboring suburbs. If I could live here, I totally would.

Every time I have stayed here so far, I have really enjoyed it. Staff is friendly and helpful, rooms are clean and comfortable, breakfast is complimentary and hot. You're right on the river which is peaceful. There are happy hour specials, though we haven't been able to partake yet. They also have a small business center, free on-site laundry, a pantry with snacks to purchase, and complimentary water, tea and coffee available in the lobby 24/7. The rooms are stocked with anything you could need for your stay. Location is central to anything you might want to do in Rochester, and not too far from neighboring suburbs. If I could live here, I totally would.

10

Michele

8. jul. 2026

·

Overnattede 1 nat

My stay at Staybridge was almost perfect from beginning to end! All of the staff was SO very friendly and helpful! The free appetizers (basically a full meal) and wine was SO yummy and helpful so we didn’t have to go out. The atmosphere was wonderful and I was so delighted to find it was on a river! I didn’t want to leave! Only complaints would be the fold out couch was kind of uncomfortable (even with the two bedspreads laid down under the sheet), and I could hear people through the walls and floors late at night (I was awake, it didn’t wake me). Otherwise it was GREAT! Highly recommend!

My stay at Staybridge was almost perfect from beginning to end! All of the staff was SO very friendly and helpful! The free appetizers (basically a full meal) and wine was SO yummy and helpful so we didn’t have to go out. The atmosphere was wonderful and I was so delighted to find it was on a river! I didn’t want to leave! Only complaints would be the fold out couch was kind of uncomfortable (even with the two bedspreads laid down under the sheet), and I could hear people through the walls and floors late at night (I was awake, it didn’t wake me). Otherwise it was GREAT! Highly recommend!

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